Page 5 of 9 · complaints 201–250 of 440

2002 Mercury Sable complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Suspension › Front
Filed Jan 15, 200970,000 milesIL

I PULLED OUT OF A PARKING SPACE IN MY 2002 MERCURY SABLE, HEARD A LOUD BANG AND GOT OUT TO LOOK AROUND THE CAR, AT THE TIRES AND UNDER THE CAR. NOT SEEING ANYTHING WRONG I CONTINUED TO DRIVE, HEARD GRINDING NOISES AND SMELLED A BURNING SMELL. EVENTUALLY MY FRONT TIRE WENT COMPLETELY FLAT AND I MADE IT HOME. MY HUSBAND TOOK THE TIRE OFF, IT WAS COMPLETELY CUT AROUND THE INNER SIDE AND THE COIL SPRING HAD BROKEN. THE MERCURY DEALER SAID THERE WAS A RECALL BUT NOT ON MY 2002 MERCURY SABLE. ONE AUTO REPAIR PERSON TOLD ME THIS WAS A COMMON PROBLEM WITH FORDS AND MERCURY CARS. MY HUSBAND WILL TRY TO REPLACE THE SPRINGS AND WE NOW NEED A NEW TIRE AND POSSIBLY STRUTS. *TR

Suspension › Rear
Filed Jan 15, 200925,600 milesMA

HAD A CATASTROPHIC BLOWOUT ON REAR TIRE. THIS WAS CAUSED BY THE FAILURE OF THE COIL SPRING ON THE LEFT STRUT. I WAS ABLE TO GET HOME AND MY LOCAL MECHANIC REPLACED BOTH REAR STRUTS. THE COST WAS MORE THAN A WEEKS PAY. *TR

Suspension › Front
Filed Jan 12, 2009120,000 milesIL

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT DRIVER'S SIDE TIRE BLEW OUT AND CAUSED THE VEHICLE TO DRIFT TO THE SIDE OF THE ROAD. UPON FURTHER INSPECTION, HE NOTICED THAT THE FRONT COIL SPRING FRACTURED AND PUNCTURED A HOLE THROUGH THE TIRE. THE MANUFACTURER WAS UNABLE TO ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 120,000.

Suspension › Front › Springs › Coil Springs
Filed Jan 7, 200970,773 milesNY

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE CHANGING THE FRONT PASSENGER SIDE TIRE, THE CONTACT DID NOT REALIZE THAT THE COIL SPRING FAILED AND PUNCTURED THE TIRE. HE WAS ABLE TO REPLACE THE TIRE WITH A SPARE AND DROVE THE VEHICLE TO THE DEALER TO HAVE THE TIRE CHANGED. THE DEALER STATED THAT THE TWO FRONT COIL SPRINGS FAILED AND PUNCTURED THE TIRE. THE FRONT TIRE AND FRONT COIL SPRINGS WERE REPLACED AT THE COST OF $735. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND HE WOULD NOT BE REIMBURSED FOR THE REPAIR COSTS. THE FAILURE MILEAGE WAS 70,773 AND CURRENT MILEAGE WAS 70,793. UPDATED 01-26-09 *BF UPDATED 01/26/09.*JB

Air BagsCrash1 injured
Filed Jan 7, 200949,000 milesMA

INVOLVED IN MVC. PASSENGER AIRBAG DEPLOYED ALTHOUGH NO PASSENGER IN VEHICLE. DRIVERS SIDE AIR BAG DID NOT DEPLOY. DRIVER SUSTAINED MINOR INJURIES. *TR

Suspension › Front › Springs › Coil Springs
Filed Dec 30, 200824,965 milesPA

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE BACKING OUT OF THE DRIVEWAY AT AN UNKNOWN SPEED, THE CONTACT HEARD A LOUD NOISE OUTSIDE OF THE VEHICLE. SHE IMMEDIATELY TURNED OFF THE ENGINE. SHE INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE TIRE WAS FLAT AND THE STRUT SPRING WAS STICKING OUT OF THE TIRE. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 24,964. UPDATED 2/23/09 *CN UPDATED 02/25/09. *JB

Power Train
Filed Dec 26, 200864,000 milesMI

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT THE BRAKE LIGHTS STOPPED WORKING AND THE GEAR SHIFTER FAILED. HE REFERENCED NHTSA CAMPAIGN ID NUMBER 04V106000 (EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH). THE DEALER STATED THAT THE BRAKE SWITCH AND WIRING HARNESS WERE FAULTY. THEY WOULD NOT REPAIR THE VEHICLE ACCORDING TO THE RECALL BECAUSE HIS VIN WAS NOT INCLUDED. THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY FOR THE REPAIRS. THE FAILURE MILEAGE WAS 64,000.

Suspension › Front
Filed Dec 23, 2008120,000 milesMI

3 OF 4 SPRINGS BROKE ON SABLE AT A HOTEL IN INDIANA. 2 REAR SPRINGS AND 1 FRONT SPRING. VEHICLE WAS NOT MOVING. REPAIR INCLUDED 2 TIRES, 1 REAR STRUT, ONE FRONT STEERING BAR AND ALL FOUR SPRINGS ALSO REQUIRED RENTAL VEHICLE FOR 1 WEEK, AND AN ADDITIONAL TRIP TO INDIANAPOLIS TO GET THE REPAIRED VEHICLE. *TR

Suspension › Front
Filed Dec 15, 2008112,000 milesNH

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING ON A RESIDENTIAL ROAD AT 15 MPH, THE CONTACT SMELLED A STRANGE ODOR. WITHIN A SECOND, THE FRONT DRIVER'S SIDE TIRE BLEW OUT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. A PRIVATE MECHANIC INSPECTED THE VEHICLE AND DISCOVERED THAT THE COIL SPRING FAILED AND PUNCTURED THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 112,000.

Suspension › Front
Filed Dec 8, 200895,000 milesNY

DRIVING ALONG AND TIRE BLEW OUT. COIL SPRING PUT HOLE IN TIRE PER MECHANIC. NEW TIRE,SPRING,ALIGNMENT-TOTAL BILL $439. *TR

Suspension › FrontCrash
Filed Dec 4, 200895,000 milesNY

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 55 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT HEARD A LOUD NOISE OUTSIDE OF THE VEHICLE. SUDDENLY, THE TIRE FLATTENED. THE DRIVER ATTEMPTED TO PULL OVER TO THE SIDE OF THE ROAD AND SWERVED INTO A DITCH. THERE WERE NO DAMAGES OR INJURIES. THE VEHICLE WAS REMOVED FROM THE DITCH AND THE DRIVER'S SIDE FRONT TIRE WAS REPLACED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE FAILURE WAS RELATED TO THE FRONT DRIVER'S SIDE SUSPENSION COIL SPRING. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED AT THE AUTHORIZED DEALER. THE FAILURE AND CURRENT MILEAGES WERE 95,000.

Suspension › Rear
Filed Nov 30, 200872,000 milesMI

HAD NORMAL TIRE MAINTENANCE (ROTATION), WAS ADVISED BOTH REAR COIL SPRINGS ON MY 2002 MERCURY SABLE WERE BROKEN AND WOULD NEED REPLACEMENT. MECHANIC INDICATED THIS WAS A COMMON PROBLEM WITH THE 2002 SABLE AND TAURUS MODELS. WITH SPRING REPLACEMENT, ALSO HAD TO REPLACE THE SHOCKS/STRUTS AND CONTROL BARS TO THE ANTI SWAY. TOTAL PRICE OF REPAIRS WAS $624.00 SEARCHING ON THE INTERNET, FOUND THIS PROBLEM IS COMMON AMONG OTHER 2002 SABLE/TAURUS OWNERS. *TR

Visibility › Defroster/Defogger/Hvac System
Filed Nov 17, 200873,566 milesOH

I HAVEN'T HAD MY 2002 MERCURY SABLE FOR MORE THAN A YEAR A THE HEATER JUST SUDDENLY WENT OUT! I HAVE NO IDEA WHY BUT I HEARD THAT THERE WAS A RECALL ON THESE THING IS THAT TRUE I M STILL PAYING ON THIS CAR ALSO! *TR

Suspension › Front
Filed Nov 9, 200846,077 milesNY

I OWN A 2002 MERCURY SABLE. THE RIGHT FRONT COIL SPRING BROKE AS I WAS LEAVING MY DRIVEWAY ON 2/28/07. THIS RESULTED IN HAVING TO REPLACE BOTH FRONT COIL SPRINGS PER TECHNICIAN'S RECOMMENDATION. ALSO THEN HAD TO PAY FOR A WHEEL ALIGNMENT AFTER SPRING REPAIR. TOTAL BILL $418.00. WHILE INVESTIGATING COMPLAINTS OF THIS PROBLEM I DISCOVERED MULTIPLE COMPLAINTS FROM OTHER OWNERS OF SAME YEAR, MAKE, AND MODEL. THEN FOUND OUT THERE WAS A RECALL ON THE SPRINGS, FOR 1999-2001 AND THEN 2003, BUT NOT FOR 2002 MODELS IN SPITE OF THE LARGE NUMBER OF COMPLAINTS. THIS IS A SERIOUS SAFETY ISSUE AND WITH SO MANY COMPLAINTS I WONDER WHY THE MANUFACTURER HAS NOT RECALLED. AND I AM NOT ALONE IN WONDERING THIS. I HAVE TO ALSO WONDER HOW MANY PEOPLE ARE OUT THERE THAT HAD THE SAME PROBLEM THAT HAVE NOT REGISTERED A FORMAL COMPLAINT. I AM IN CONSTANT FEAR THAT MY REAR COIL SPRINGS WILL BREAK NEXT. I DO NOT FEEL SAFE DRIVING MY CAR KNOWING THAT AT ANY TIME THESE SPRINGS COULD BREAK. SPRINGS ARE JUST NOT SUPPOSED TO BREAK LIKE THIS ON CARS SO NEW. MY VEHICLE ONLY HAD 46,077 MILES ON IT WHEN THIS OCCURRED. THIS IS QUITE A SHOCK! PLEASE LOOK INTO THIS AND SEE ABOUT GETTING A MANUFACTURER RECALL FOR SPRINGS ON THE 2002 MERCURY SABLE. *TR

Suspension › Front
Filed Nov 6, 200868,827 milesOH

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE THE VEHICLE WAS AT A LOCAL REPAIR SHOP FOR MINOR MAINTENANCE, THE MECHANIC TEST DROVE THE VEHICLE AND THE FRONT COIL SPRINGS FAILED. THE FRONT PASSENGER SIDE TIRE BLEW OUT. THERE WAS NO CRASH AND THE DRIVER WAS UNINJURED. THE VEHICLE WAS TOWED BACK TO THE REPAIR SHOP AND THE MECHANIC STATED THAT THE COIL SPRINGS WERE FRACTURED DUE TO CORROSION. THE VEHICLE HAS NOT BEEN REPAIRED. THE MECHANIC ALSO INFORMED HIM OF NHTSA CAMPAIGN ID NUMBER 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL; THEREFORE, THEY WERE NOT LIABLE FOR THE REPAIRS. THE DEALER HAS NOT BEEN NOTIFIED. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 68,827.

Visibility › Windshield
Filed Oct 31, 200877,000 milesNJ

2002 MERCURY SABLE WATER LEAKS INTO THE PASSENGER SIDE COMPARTMENT OF VEHICLE. THE HEATER BLOWER MOTOR GETS WATER AND HAS TO BE REPLACED. BOTOR WORKS ON AND OFF. REFERENCE COMPLAINT # 101840014. ALSO FORD RELATED RECALL 03V087000.*TR

Suspension
Filed Oct 5, 200883,736 milesMN

WHILE HAVING TIRES ROTATED AT SAM'S CLUB, THE TECHNICIAN NOTIFIED ME THAT BOTH REAR SPRINGS WERE BROKEN. *TR

Suspension › Rear
Filed Oct 2, 200876,600 milesRI

I TOOK MY 2002 MERCURY SABLE SEDAN IN TO THE DEALER TO HAVE THE OIL CHANGED AND THE FRONT LEFT TIRE CHECKED. WHEN I CALLED TO PICK UP THE CAR, I WAS TOLD THAT THE LEFT FRONT INNER TIE RODS WERE LOOSE AND THAT THE REAR COILS/SPRINGS WERE ALL BROKEN. THERE ARE ONLY 76,600 MILES ON THE CAR. WE ARE THE ONLY OWNERS. THE REPAIR COST WAS NEARLY $1,000.00. THIS NEEDS TO BE ADDRESSED BY FORD. VERY DANGEROUS. AND UNHEARD OF FOR A 6 YR OLD CAR WITH LOW MILEAGE. *TR

Suspension › Front › Springs › Coil Springs
Filed Sep 23, 200897,975 milesOH

FRONT RIGHT COIL SNAPPED PUNCTURING THE TIRE AND RESULTED IN FLAT TIRE AND NEW COIL HAVING TO BE PUT ON ALONG WITH 2 NEW TIRES. , 2 NEW STRUTS IT TOOK TO FIX IT. FORD NEEDS TO PAY ME THE$742.93 I HAD TO PAY. I COULD HAVE BEEN GOING 60 ON THE HIGHWAY WITH MY KIDS IN THE CAR. *TR

Suspension › Front
Filed Sep 16, 200892,000 milesOH

EARLIER THIS YEAR MY FRONT SPRING BROKE AND PUT A HOLE IN MY TIRE - THANK GOODNESS I WAS NOT DRIVING - I WAS JUST PULLING OUT OF MY PARKING PLACE AT WORK. WHEN WE TOOK IT TO THE GARAGE TO HAVE IT FIXED THEY MENTIONED THAT MY BACK ONES WERE ALSO BROKEN AND NEEDED REPLACED. THE TECHNICIAN TOLD ME THAT THIS IS COMMON IN THESE CARS AND THAT I SHOULD TRY TO FIND OUT ABOUT THE RECALL ON THESE PARTS FROM FORD. I OWN A 2002 MERCURY SABLE. BUT APPARENTLY DUE TO MOST OF THE READING I HAVE BEEN DOING THE RECALL ONLY WENT UNTIL 2001. BUT I SEE THAT MANY MANY PEOPLE WITH 2002 & 2003 CARS ARE HAVING THE SAME ISSUE. *TR

Suspension › Front › Springs › Coil Springs
Filed Sep 8, 200860,026 milesNY

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. AFTER PLACING THE VEHICLE INTO REVERSE AND DRIVING APPROXIMATELY 2 MPH, THE CONTACT HEARD A LOUD POP. AIR RELEASED FROM THE FRONT DRIVER'S SIDE TIRE AND THE FRONT END OF THE VEHICLE LOWERED TO THE GROUND. THE FRONT TIRE WAS REMOVED AND IT WAS DISCOVERED THAT THE COIL SPRING FAILED AND RUPTURED THE TIRE. THERE IS A RECALL ON THE 2001 MERCURY SABLE REGARDING THIS ISSUE. THE CURRENT AND FAILURE MILEAGES WERE 60,026. UPDATED 10/03/08 *BF UPDATED 10/15/08. *JB

Suspension › Rear
Filed Sep 5, 200851,011 milesIL

2002 MERCURY SABLE WITH 51,000 MILES - TOOK CAR IN FOR AN OIL CHANGE; DEALER INFORMED ME THAT BOTH REAR COIL SPRINGS WERE BROKE, ALMOST TOUCHING THE REAR TIRES. REPLACED THOSE BUT THEN HEARD & FELT THUMP IN BACK; DEALER SAID THE STRUT WAS BROKE ON THE RIGHT REAR & LEFT REAR WAS ALMOST BROKE. NOW BOTH STRUTS ARE BEING REPLACED. TOLD BY DEALER THERE WERE MANY COMPLAINTS ABOUT THE SABLE FRONT AND REAR SPRINGS BUT NO RECALL AS OF YET FOR THE REAR. HOW CAN THAT BE IF SO MANY PEOPLE ARE HAVING THIS PROBLEM? CAN THIS BE RESEARCHED - THERE ARE A LOT OF PEOPLE BEING AFFECTED BY THIS. I AM A SENIOR WITH LIMITED INCOME! I COULD HAVE BEEN IN AN ACCIDENT! PLEASE HELP!!!!! *TR

Suspension › Rear
Filed Sep 3, 200849,000 milesMI

2002 MERCURY SABLE BOTH REAR COIL SPRINGS IN SUSPENSION ARE BROKEN. *TR

Suspension › Front › Springs › Coil Springs
Filed Aug 26, 2008112,000 milesMI

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING BETWEEN 65-70 MPH, THE CONTACT HEARD A LOUD BANGING NOISE. HE CONTINUED TO DRIVE UNTIL HE HEARD ANOTHER LOUD BANG. THE TIRE FLATTENED IMMEDIATELY AND HE LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED. THE CONTACT WAS INFORMED THAT THERE WAS A RECALL FOR THE FAILURE; HOWEVER, HIS VEHICLE YEAR WAS EXEMPT. THE MECHANIC ALSO STATED THAT THE SPRING DAMAGED THE SWAY BAR LINKAGE AND TIRE WHICH CAUSED IT TO FLATTEN. THE DEALER ADVISED THE CONTACT TO NOTIFY THE MANUFACTURER; HOWEVER, THE NHTSA CAMPAIGN ID NUMBER 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS) RECALL ENDED FOR THE 2001 SABLES. FORD ALSO RECOMMENDED THAT HE HAVE THE FRONT SPRINGS REPAIRED AT HIS OWN EXPENSE. THE FAILURE AND CURRENT MILEAGES WERE 112,000. UPDATED 092308 *BF UPDATED 09/26/08. *JB

Suspension › Rear
Filed Aug 18, 200891,000 milesNJ

2002 MERCURY SABLE. REAR SPRINGS AND STRUTS SAGGING CAUSING LOW/UNSTABLE RIDE AND CRUNCHING NOISE. SERVICE ATTENDANT SAID CONDITION COULD BE DANGEROUS AND IS COMMON PROBLEM WITH SABLE/TAURUS. *TR

Engine and Engine Cooling
Filed Aug 17, 200877,912 milesCA

WHILE DRIVING- CAR JERKED, DASH LIGHTS LIT, ENGINE STOPPED. CAR TOWED TO CLOVIS FORD DEALER- DEFECTIVE ENGINE CAM POSITION SENSOR (P/N 1F1Z6B288 BA) AND CAM POSITION SENSOR DRIVE (DA 2089). *TR

Suspension › Front
Filed Aug 11, 200882,000 milesCT

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE ATTEMPTING TO BACK OUT OF THE DRIVEWAY, THE CONTACT HEARD AIR COMING OUT OF HER FRONT DRIVER'S SIDE TIRE. IMMEDIATELY AFTERWARDS, THE FRONT DRIVER'S SIDE OF THE VEHICLE LANDED ONTO THE GROUND. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE SHOCK SPRING HAD PUNCTURED HER TIRE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY CONFIRMED THE FAILURE. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE VEHICLE HAS BEEN REPAIRED. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 82,000.

Suspension › Front
Filed Jul 11, 200850,000 milesOH

RIGHT FRONT COIL SPRING BROKE WHILE CAR AT REST AND TOOK OUT THE STRUT. NEEDED TO BE TOWED IN FOR REPAIR. RIGHT REAR SPRING BROKE A FEW WEEKS EARLIER. *TR

Suspension › Rear
Filed Jul 11, 2008117,000 milesNY

OWN A 2002 MERCURY SABLE SEDAN AND ON 2-11-08 HAD TO REPLACE BOTH FRONT COIL SPRING/STRUTS AT A COST OF APROX. $ 1200. NOW ON 7-9-08 WE WILL HAVE TO REPLACED BOTH THE REAR COIL/SPRING ASSEMBLIES. I KNOW THERE IS A RECALL UP TO 2001 FOR THE FRONT. NOTHING FOR 2002. *TR

Suspension › Front
Filed Jul 5, 200888,000 milesIL

FRONT LEFT STRUT COIL SPRING BROKE AND PUNCTURED THE TIRE. *TR

Suspension › Front
Filed Jun 30, 2008IN

FRONT COIL SPRINGS WENT OUT IN JANUARY 2008. CAR HAD SET FOR A FEW DAYS AND WHEN ATTEMPTED TO DRIVE CAR, THE CAR HAD A FLAT TIRE. UPON INSPECTION, THE PASSENGER SIDE FRONT COIL SPRING HAD PUNCTURED THE TIRE. THE COIL SPRINGS IN THE FRONT WERE REPLACED AND A NEW TIRE WAS BOUGHT. IN MARCH 2008, THE DRIVER'S SIDE LEFT COIL SPRING BROKE AND RUBBED A RING INTO THE TIRE. AGAIN, THE BACK COIL SPRINGS HAD TO BE REPLACED AND A NEW TIRE BOUGHT. *TR

Suspension › Front
Filed Jun 26, 200845,015 milesIN

FRONT SPRING BROKEN. *TR

Tires
Filed Jun 24, 200855,000 milesNC

I BOUGHT THESE TIRES AND THEY ONLY HAVE A FEW THOUSAND MILES ON THEM. THEY WERE 60,000 MILES TIRES. WITH MY ALZHEIMER'S HUSBAND UNDER THE CARE OF HOSPICE I WENT TO RUN ERRANDS. I ALSO RECENTLY BOUGHT 2 NEW FRONT TIRES. WHEN PUTTING THEM ON THE TOLD ME THEY LOOKED DRY ROTTED AND TO TAKE THEM BACK. MERCHANTS TIRES HAS MOVED. IT COST MONEY TO DRIVE AROUND TRYING TO FIND WHERE THEY MOVED TO. HOSPICE ONLY GIVES ME 1 HR. TELL ME HOW I AM SUPPOSE TO TAKE CARE OF THIS? *TR

Suspension
Filed Jun 23, 2008130,000 milesMI

MY HUSBAND MERELY SAT IN OUR CAR AND WE HEARD A TERRIBLE NOISE FROM THE BACK - IT WAS THE SPRINGS BREAKING. WE SPENT $400.00 TO REPAIR BOTH REAR SPRINGS. A MONTH LATER, I TOOK THE CAR IN FOR NEW TIRES AND THE DRIVERS-SIDE FRONT SPRING BROKE. WE ENDED UP REPLACING SPRINGS, SHOCKS, AND MOUNTING HARDWARE FOR A TOTAL OF $650. FORD HAS RECALLED THE 1998-2001, BUT THIS PROBLEM OBVIOUSLY IS STILL NOT FIXED AND THE 2002 SHOULD BE RECALLED AS WELL. *TR

Suspension › Rear
Filed Jun 16, 200889,000 milesNY

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. ON JUNE 16, 2008, WHILE THE VEHICLE WAS BEING ALIGNED, THE CONTACT DISCOVERED THAT BOTH REAR SPRINGS FAILED. HE CALLED THE DEALER AND WAS INFORMED THAT THE TOTAL COST FOR THE REPAIR WOULD BE $500. THE VEHICLE NEEDED TO BE INSPECTED AND REPAIRED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 89,000.

Suspension › Front › Stabilizer Bar
Filed Jun 12, 200832,075 milesIN

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE ATTEMPTING TO PULL OUT OF A PARKING SPACE AT AN UNKNOWN SPEED, THE CONTACT HEARD A POPPING SOUND AND THEN A RUBBING NOISE. SHE PARKED THE VEHICLE. A MECHANIC ARRIVED AT THE SCENE TO DIAGNOSE THE VEHICLE AND STATED THAT THE SWAY BAR FAILED, WHICH RUINED THE STRUTS AND CV BOOT. THE MECHANIC REPLACED THE SWAY BAR, STRUTS, AND CV BOOT. THE VEHICLE ALSO HAD TO BE REALIGNED. THE CURRENT AND FAILURE MILEAGES WERE 32,000. UPDATED 07/15/08. *LJ THE MECHANIC STATED THE SWAY BAR WAS MADE OF PLASITC INSTEAD OF METAL. UPDATED 07/15/08

Air Bags › FrontalCrash
Filed Jun 9, 200834,332 milesMI

2002 MERCURY SABLE NOT EQUIPPED WITH OPTIONAL "PERSONAL SAFETY SYSTEM" (NO SIDE AIRBAGS OR OCCUPANT SENSORS ON THIS VEHICLE) WAS INVOLVED IN COLLISION. FRONT END DAMAGE APPEARS MINIMAL, MICHIGAN STATE POLICE ESTIMATED VEHICLE SPEED AT COLLISION APPROX. 25 MPG. PASSENGER AIRBAG DEPLOYED, DRIVERS AIRBAG DID NOT. THE VEHICLE DID PROTECT THE DRIVER (ME) AND THE SEATBELT SYSTEM WORKED FLAWLESSLY. I COULD HAVE BEEN INJURED BUT WAS NOT. BASED ON EQUIPMENT ON THIS VEHICLE, IF THE PASSENGER AIRBAG DEPLOYED THEN THE DRIVERS SHOULD HAVE AS WELL AS IT DOES NOT HAVE THE OCCUPANT SENSORS, ETC. MAIN CONCERN IS IN REPAIR, THE DEALER STATED THAT THIS HAPPENS SOMEWHAT FREQUENTLY AND I AM CONCERNED THE DRIVERS AIRBAG WILL NOT BE REPLACED. *TR

Suspension
Filed Jun 9, 2008115,000 milesCT

REGULAR DRIVING. BOTH OF THE REAR SUSPENSION COILS SNAPPED AND THE FRONT COILS APPEAR TO BE ON THEIR WAY AS WELL. *TR

Suspension
Filed Jun 4, 200882,444 milesPA

FRONT PASSENGER SIDE SPRING BROKE WHILE DRIVING THE CAR OUT OF THE GARAGE. THE BROKEN SPRING CUT A 4 INCH GASH IN THE TIRE AND CAUSED A FLAT. THERE WAS NOT AN ACCIDENT BECAUSE WE WERE DRIVING SO SLOWLY IN THE GARAGE BUT THE TIRE BLEW SUDDENLY AND COULD HAVE POTENTIALLY CAUSED AN ACCIDENT. TO THE BEST OF MY KNOWLEDGE SPRINGS ARE NOT SUPPOSED TO BREAK HOWEVER THE TOW TRUCK DRIVER, TIRE SALESMAN, AND SEVERAL DEALERS ALL REPORTED IT AS A COMMON PROBLEM WITH THE MODEL CARE I WAS DRIVING. REPLACED BOTH SPRINGS & STRUTS IN THE FRONT AND TIRE $730.00. I WAS ADVISED THAT THE REAR SPRINGS SHOULD BE SAFE BECAUSE I HAVE A WAGON AND THEY ARE A DIFFERENT PART. *TR

Suspension › Rear
Filed Jun 3, 200862,345 milesOH

NOISE IN REAR SUSPENSION. STRUT COIL SPRING BROKE AND RUBBED HOLE IN REAR TIRE. REPLACED REAR STRUTS AND REPLACED TIRES. *TR

Suspension › Front
Filed May 20, 200839,863 milesIN

2002 MERCURY SABLE. 40K MILES. FRONT DRIVER'S SIDE COIL SPRING FAILED (BROKE) WHILE BACKING CAR FROM DRIVEWAY. SPRING FAILURE CAUSED RUPTURE OF FRONT DRIVER'S SIDE TIRE. SPRING CAUSED THE FRONT WHEEL TO LOCK UP, DISABLING THE VEHICLE. IT WAS TOWED TO DEALERSHIP WHERE THE DAMAGED TIRE AND ALL 4 COIL SPRINGS WERE REPLACED AS A PREVENTATIVE MEASURE. THERE DID NOT APPEAR TO BE ANY CORROSION ON THE BROKEN COIL SPRING. THE PAINT WAS INTACT, THERE WAS NO EVIDENCE OF PITTING OR BUBBLING, AND THE STEEL LOOKED LIKE A CLEAN BREAK. *TR

Suspension › Front › Springs › Coil Springs
Filed May 16, 2008118,951 milesOH

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 25 MPH, THE FRONT DRIVER SIDE COIL SPRING FAILED AND PUNCTURED THE TIRE. THE TIRE AND COIL SPRINGS WERE REPLACED AND REPAIRED. APPROXIMATELY A MONTH AND A HALF LATER, THE REAR DRIVER SIDE COIL SPRING FAILED AND PUNCTURED THE TIRE. THE CURRENT MILEAGE WAS 119,400 AND FAILURE MILEAGE WAS 118,951.

Suspension › Front › Springs › Coil Springs
Filed May 15, 2008NY

2002 MERCURY SABLE. CONSUMER EXPERIENCED A TIRE BLOWOUT. CONSUMER STATES THAT WHILE CHANGING THE TIRE IT WAS NOTICED THAT THE SPRING SNAPPED. SHE NOTICED THAT THE BROKEN SPRING WAS ALSO RUBBING AGAINST THE SPARE TIRE. *KB THE CONSUMER STATED 12 HOURS LATER, THE SAME THING HAPPENED TO THE LEFT FRONT TIRE/SPRING. *JB

Suspension › Front
Filed May 8, 200885,000 milesNY

ON 5-8-08 AFTER PULLING OUT OF MY DRIVEWAY, THE PASSENGER SIDE FRONT COIL SPRING BROKE PIERCING MY FRONT TIRE AND CAUSING ME TO LOSE CONTROL OF MY VEHICLE. THIS OCCURRED ON A BUSY STATE HIGHWAY, LUCKILY THERE WAS NO TRAFFIC IN THE ONCOMING LANE. I UNDERSTAND THAT THIS PROBLEM WAS RECALLED FOR THE SAME CAR UP TO 2001, BUT DOES NOT COVER 2002 VEHICLES. *TR

Suspension › Front › Springs › Coil Springs
Filed Apr 24, 200873,000 milesPA

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE PULLING OUT OF THE DRIVEWAY AT AN UNKNOWN SPEED, THE CONTACT HEARD A RUMBLING SOUND COMING FROM HIS VEHICLE. WHEN HE MADE IT TO THE HIGHWAY, THE VEHICLE SUDDENLY DROPPED TO THE GROUND. THE CONTACT WAS DRIVING 20 MPH AT THE TIME OF FAILURE. HE WAS ABLE TO GET THE VEHICLE OFF THE ROAD AND HAVE IT TOWED TO BILL WILSON'S AUTO BODY SHOP. THE VEHICLE IS CURRENTLY AT THE SHOP BEING REPAIRED AT THE COST OF $570. THE REPAIRS CONSISTS OF A NEW STRUT, SPRING, AND ALIGNMENT. THE FAILURE AND CURRENT MILEAGES WERE 73,000. UPDATE 05/13/08 *BF UPDATED

Suspension › Front › Springs › Coil Springs
Filed Apr 14, 200881,650 milesNH

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 60 MPH, A TIRE BLEW OUT. THE FAILURE WAS ATTRIBUTED TO THE SUSPENSION:FRONT:SPRINGS:COIL SPRINGS. THE DEALER CONFIRMED THE FAILURE AND IS CURRENTLY REPAIRING THE VEHICLE. THE FAILURE MILEAGE WAS 81,650 AND CURRENT MILEAGE WAS 81,660.

Suspension › Front › Springs › Coil Springs
Filed Apr 4, 200871,608 milesWI

2002 MERCURY SABLE RECALL FOR FRONT COIL SPRINGS. CONSUMER STATES THAT THE FRONT COIL SPRING SNAPPED AND SHREDDED THE FRONT TIRE. CONSUMER WOULD LIKE REIMBURSEMENT. RECALL WAS FOR 1999 TO 2001. *KB

Suspension › Front › Springs › Coil Springs
Filed Mar 18, 200890,655 milesOH

ON MARCH 15TH, 2008 WE PROCEEDED TO ENTER OUR VEHICLE A 2002 MERCURY SABLE, UPON PUTTING THE VEHICLE IN REVERSE, THE FRONT DRIVER SIDE SUSPENSION COIL BUSTED OUR TIRE. LUCKILY NO ONE WAS HURT. I CALLED THE DEALERSHIP AFTER FINDING THIS WEBSITE OF THE SAME COMPLAINTS. AFTER A FEW WRONG NUMBERS I GOT A HOLD OF THE RECALL DEPARTMENT AND SO FAR THERE AREN'T ANY RECALLS ON THIS ISSUE. I WOULD LIKE TO SEE SOMETHING DONE ABOUT THIS, BECAUSE IF WE WERE EN ROUTE SOMEWHERE WHEN THIS HAPPENED, THERE VERY WELL COULD HAVE CAUSED AN ACCIDENT. *TR

Suspension › Front › Springs › Coil Springs
Filed Mar 11, 200890,600 milesPA

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. IN AN ATTEMPT TO BACK OUT OF THE GARAGE, THE FRONT DRIVER SIDE COIL SPRING FAILED AND PUNCTURED THE TIRE. THE CURRENT MILEAGE WAS 90,680 AND FAILURE MILEAGE WAS 90,600.

Suspension › Front › Springs › Coil Springs
Filed Feb 21, 200845,100 milesPA

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. THE VEHICLE SHOOK AND VEERED OFF THE ROAD. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC AND THEY STATED THAT THE FRONT COIL SPRING FAILED AND DAMAGED THE TIRE. THE CURRENT AND FAILURE MILEAGES WERE 45,100. UPDATED 03-18-08 *BF

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Mercury Sable → · Every Sable year → · How the figures are calculated →