BRAKE AND ACCELERATOR PEDALS ON -2001 MERCURY SABLE WAS CHECKED IN AUGUST 2003 WITHOUT FINDING ANY PROBLEM WITH THE CAR. I HAD JUST BOUGHT THE CAR A COUPLE OF MONTHS PRIOR. I INFORMED THE DEALER (ROUNDTREE-MOORE) THAT I WANTED TO WAIT UNTIL LATER FOR THIS BECAUSE IF THIS IS A CERTIFIED CAR THEN IT WANT SHOW ANY THING UNTIL LATER,AND I WANTED TO KNOW THAT I COULD BRING THE VEHICLE BACK WITHOUT A CHARGE TO REPAIR. NOW I'M BEING TOLD THERE WILL BE A SERVICE CHARGE TO REPAIR AND A DIAGNOSTIC FEE OF $90.00. I GOT A DIAGNOSTIC FROM AN INDEPENDENT MECHANIC WHICH THEY WILL NOT ACCEPT. *AK
2001 Mercury Sable complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →
WHILE DRIVING ON A BUSY TOLL WAY I HEARD SOME STRANGE NOISES -- A LOUD BANGING AND SCRAPING OR RUBBING. IN LESS THAN A MINUTE, MY RIGHT REAR TIRE BLEW OUT. I PULLED TO THE SHOULDER TO CHANGE THE TIRE. WHEN I REMOVED THE TIRE, IT HAD A GROOVE CUT INTO THE INNER SIDEWALL WITH A PUNCTURE IN THE GROOVE. I EXAMINED THE WHEEL-WELL TO DETERMINE THE CAUSE OF THE DAMAGE AND SAW A PIECE OF THE COIL SPRING STICKING OUT. I TOOK THE CAR DIRECTLY TO THE DEALER WHO INFORMED ME THAT THE COIL SPRING HAD BROKEN AND THAT BOTH REAR SPRINGS NEEDED TO BE REPLACED. I ASKED WHAT WOULD CAUSE THAT AND HE TOLD ME THAT USUALLY IT WAS DUE TO CORROSION. I REMEMBERED THERE HAD BEEN A RECALL ASSOCIATED WITH THE COIL SPRING CORROSION FAILURE BUT THE DEALER INFORMED ME THAT THE RECALL APPLIED ONLY TO THE FRONT SPRINGS (THOUGH SURELY THE FRONT AND REAR SPRINGS WOULD BE MADE FROM THE SAME METAL). HE FURTHER TOLD ME THAT HE WOULD NOT BE ABLE TO GET THE FORD PARTS FOR NEARLY A WEEK BUT HE COULD GET 3RD-PARTY PARTS IMMEDIATELY, THOUGH AT A HIGHER PRICE. I COULD NOT AFFORD TO GO A WEEK WITHOUT MY CAR (AND GIVEN THAT THE FORD PARTS HAD FAILED AT FIVE YEARS WITH ONLY 50000 MILES, PERHAPS A NEW FORD PART WOULDN'T REALLY BE THAT MUCH OF A BARGAIN) SO I OPTED FOR THE AFTERMARKET SPRINGS. THEY REPLACED BOTH SPRINGS WITH THE AFTERMARKET PARTS BUT AFTERWARDS THE CAR DID NOT HANDLE CORRECTLY AND CONTINUED TO MAKE LOUD PERCUSSIVE SOUNDS WHEN GOING OVER EVEN MODEST ROAD IRREGULARITIES. I TOOK THE CAR BACK A FEW DAYS LATER AND
DT*: THE CONTACT STATED THE BOTH REAR COIL SPRINGS BROKE AND WAS RUBBING AGAINST THE TIRE. THIS OCCURRED WHILE THE CONSUMER WAS PULLING INTO THE DRIVEWAY AT 5 MPH. A NOISE WAS HEARD, AND THE CONTACT REMOVED THE REAR TIRE AND FOUND THE FAILURE. THERE WERE NO PRIOR WARNINGS OF A FAILURE UNTIL THE COIL SPRING BROKE, AND THE NOISE WAS HEARD. THE MANUFACTURER RECOMMENDED THAT THE VEHICLE BE TAKEN TO A LOCAL DEALERSHIP FOR REPAIR. THERE IS AN OPEN INVESTIGATION, NHTSA PE05054 FOR THIS PROBLEM. *AK UPDATED 01/25/06. *JB
THE REAR COIL SPRING (DRIVER SIDE) IS BROKEN. PREVIOUSLY I HEARD AN OCCASIONAL SCRATCHING SOUND (MOSTLY IN REVERSE), THEN WHILE DRIVING SOMETHING STARTED DRAGGING. BEFORE I COULD STOP AND CHECK, SOMETHING FELL OFF AND THE DRAGGING NOISE STOPPED. THE CAR WAS SERVICED TODAY (OIL CHANGE) AND ASKED THE MECHANIC TO CHECK TO SEE IF THE CORROSION SHIELDS (SAFETY RECALL) INSTALLED ON THE COIL SPRINGS HAD BECOME LOOSE OR HAD FALLEN OFF. MECHANIC DISCOVERED BROKEN COIL SPRING. *JB
DT: THE CONTACT'S VEHICLE WAS HIT IN THE FRONT AT 50-60 MPH WHILE MAKING A LEFT HAND TURN. UPON IMPACT, THE AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS TOTALED. A POLICE REPORT TAKEN. ALL FOUR PASSENGERS SUSTAINED INJURIES;. THE CONTACT HAD A FRACTURED SPINE, AND THE OTHERS SUSTAINED BRUISING AND WHIPLASH. THE VEHICLE HAS NOT BEEN INSPECTED BY A MECHANIC TO DETERMINE WHY THE AIRBAGS DID NOT DEPLOY. *AK
2001 SABLE COOLANT LIGHT CAME ON FREQUENTLY. *TS THE COIL SPRINGS MAKE NOISE. THE BRAKE HARNESS LIGHT WAS DEFECTIVE. ALL FOUR TIRES NEEDED AIR EVERY WEEK (DOT NUMBERS W2X8LH01802 AND W2X8LH04102). *NM
DT: THE CONTACT STATED WHEN APPLYING BRAKE PRESSURE THERE WAS DIFFICULTY DEPRESSING THE BRAKE PEDAL. SHE TOOK THE VEHICLE TO A CERTIFIED DEALER, WHO CLEANED AND RESURFACED THE ROTORS MULTIPLE TIMES. THESE REPAIRS HAVE NOT CORRECTED THE PROBLEM. *AK
THE REAR COIL SPRING OF THE 2001 SABLE IS FRACTURED. ALTHOUGH NO DAMAGE IS YET DONE, I AM CONCERNED THE SAME TYPE OF CONTACT WITH A TIRE CAN HAPPEN AS WITH THE FRONT SPRINGS. FORD DOES NO, BUT SHOULD HAVE A RECALL AND PROGRAM LIKE THE FRONT COIL SPRING. *JB
DT: THE CONTACT RECEIVED PROGRAM 04M04 NOTIFICATION IN AUGUST 2004 REGARDING THE FRONT SPRINGS. HE CALLED THE NUMBER LISTED ON THE LETTER. THE RECORDED MESSAGE STATED THAT IF THE FRONT SPRINGS FRACTURE THEY COULD PUNCTURE A TIRE WHICH COULD LEAD TO AN ACCIDENT . THE CONTACT FELT THAT FORD MOTOR COMPANY SHOULD REPLACE BOTH FRONT SPRINGS AT NO COST TO HIM BEFORE THIS HAPPENS. *AK UPDATED 12/07/05. *JB
DT: THE CONSUMER STATED THAT WHILE DRIVING HE HEARD A NOISE IN THE REAR OF THE VEHICLE. AS HE WAS TAKING THE VEHICLE TO THE SERVICE DEALER HE EXPERIENCED A FLAT TIRE ON THE REAR PASSENGER SIDE. WHILE REPLACING THE TIRE HE ALSO NOTICED THAT THE REAR COIL SPRING PUNCTURED THE TIRE. THE DEALER REPAIRED THE VEHICLE BY REPLACING BOTH REAR COIL SPRINGS AND STRUTS. THERE IS AN INVESTIGATION OPEN FOR THIS COMPONENT. *AK (11/23/05) *SC
DT: WHILE IN A HEAD ON COLLISION AT 30 MPH, THE AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS TOTALED . THERE HAS BEEN NO INSPECTION AS TO WHY THE AIRBAG DID NOT DEPLOY. THE CONTACT INJURED HER LEFT SHOULDER, NECK AND RIGHT HAND. SHE WAS IN THERAPY FOR THREE MONTHS. A POLICE REPORT WAS TAKEN. *AK
CONSUMER 2001 MERCURY SABLE BRAKE SYSTEM CAUSED 3 ACCIDENTS. *TS THE CONSUMER HAD ALREADY HAD THE ACCIDENTS BY THE TIME THE RECALL WAS ISSUED. THE CONSUMER REQUESTED A FULL REPORT RELATING TO THE RECALL. *JB
2001 MERCURY SABLE, 31,000 MILES. GOT INTO VEHICLE AFTER WORK,PUT INTO REVERSE TO BACK OUT OF PARKING SPOT, VEHICLE LUNGED FORWARD. TRANSMISSION FOUND TO HAVE FAILED-LOCKED INTO FORWARD GEAR. ALL GEAR SELECTOR POSITIONS ARE NOW FORWARD INCLUDING NEUTRAL AND REVERSE. DEALER AND FORD MOTOR COMPANY NOTIFIED OF SITUATION. TRANSMISSION TO BE REPLACED. OLD TRANSMISSION MAY BE AVAILABLE AFTER WORK IS COMPLETE. I AM DISSATISFIED WITH FORD'S RESPONSE TO THIS ISSUE, BOTH FINANCIALLY AND THE LACK OF CONCERN FROM THE SAFETY ISSUE THIS COULD CREATE.*JB
(1) I REMOVED THE RIGHT REAR TIRE TO INSPECT THE BRAKES WHEN I DISCOVERED THAT THE COIL SPRING HAD FRACTURED AND WAS MAKING CONTACT WITH THE SIDEWALL OF THE TIRE. HAD I NOT INVESTIGATED THE BRAKE GRINDING SOUND, I WOULD NOT HAVE REALIZED THE SPRING WAS BROKEN. IT IS NOT A QUESTION OF IF, BUT WHEN THE TIRE WOULD HAVE BLOWN OUT. (2) THE MINIMUM RESULTS OF THE SPRING FAILURE IS THAT WHEN THE SPRING FINALLY WORE THROUGH THE TIRE, I WOULD HAVE BEEN STRANDED SOMEWHERE. THE MAXIMUM CONSEQUENCES IS THAT WHEN THE TIRE FINALLY WORE THROUGH, I COULD HAVE LOST CONTROL OF MY VEHICLE AND BEEN INVOLVED IN A SEVERE AUTOMOBILE ACCIDENT. (3) AT PRESENT THE VEHICLE IS UNDRIVABLE AND SITS ON BLOCKS IN THE GARAGE. FORD MOTOR COMPANY AND THE DEALERSHIPS ARE TAKING NO RESPONSIBILITY FOR THE FAULTY SPRING EVEN THOUGH A YEAR EARLIER A RECALL WAS INITIATED ON THE FRONT SPRINGS OF THE SAME VEHICLE. THE REPAIRS ON THE FRONT SPRINGS WAS AT NO COST TO ME. SINCE FORD DOES NOT CONSIDER THE BROKEN SPRING TO BE A PROBLEM, I DON'T WANT FORD TO REPLACE THE SPRINGS AS THE SERVICE PARTS MAY BE FROM THE SAME MANUFACTURER OF THE FAULTY SPRINGS CURRENTLY ON THE VEHICLE. THE SPRINGS ON BOTH SIDES OF THE VEHICLE ARE TO BE REPLACED BY AN INDEPENDENT REPAIR FACILITY. I WILL REQUEST THE FACILITY TO RETURN THE BROKEN SPRING TO ME.*JB
2001 MERCURY SABLE GS. THE STOP LIGHTS ARE STUCK ON, INDICATING A PROBLEM, SIMILAR TO THE PROBLEM ADDRESSED BY A CURRENT FORD RECALL. HOWEVER, UPON CALLING FORD MOTOR CUSTOMER SERVICE 800 NUMBER, THEY TELL ME, MY CAR ISN'T COVERED BY THE RECALL, EVEN THOUGH IT HAS THE EXACT SAME PROBLEM AS THOSE SABLES THAT ARE BEING RECALLED. *JB
DRIVING TO WORK GOING 25 MPH. DRIVER SIDE AIR BAG SUDDENLY DEPLOYED FOR NO OBVIOUS REASON. NO INJURY OR ACCIDENT OCCURRED. HAVE APPOINTMENT TO HAVE THE AIR BAG EXAMINED. COST WILL BE $150 FOR THE ANALYSIS AT D'AMICO IN EAST BRUNSWICK, NJ THIS FRIDAY, OCT. 14TH, 2005. *JB
I HAD NEW TIRES PUT ON MY 2001 MERCURY SABLE. I WANTED AN ALIGNMENT DONE ALSO. THE TIRE DEALER CALLED ME AND TOLD ME THE TIRES WERE PUT ON BUT THEY COULD NOT DO AN ALIGNMENT BECAUSE I HAD A REAR COIL SPRING THAT WAS BROKE. I DIDN'T EVEN REALIZE IT. THE ORIGINAL MANUFACTURERS WARRANTY WAS PAST BUT I PURCHASED AN EXTENDED WARRANTY. THE DEALER REPLACED THE REAR COIL SPRING BUT I DID HAVE TO PAY A DEDUCTIBLE. *JB
I OWN A 2001 MERCURY SABLE. IN AUGUST OF 2003 THE CAR WOULD NOT START AND WAS TOWED TO THE DEALER. IT HAD 23038 MILES. THE FUEL PUMP WAS REPLACED WITH NO CHARGE TO ME DUE TO THE MANUFACTURERS WARRANTY. ON OCTOBER 3, 2005, MY MERCURY SABLE WOULD NOT START. AGAIN IT WAS TOWED WITH ONLY 64492 MILES. ONCE AGAIN THE DEALER INFORMED ME THAT THE FUEL PUMP WAS BAD AND REPLACED IT. THIS COST ME $50 DEDUCTIBLE DUE TO THE EXTENDED WARRANTY WHICH I PURCHASED. ON TOP OF ALL OF THIS, I OWN A 2002 FORD TAURUS WITH ONLY 27000 MILES ON IT. IN SEPTEMBER OF 2005, IT WOULD NOT START. THE FUEL PUMP WAS REPLACED ON IT. I WILL PUT THIS INCIDENT INTO A DIFFERENT COMPLAINT. *JB
ON MAY 17 2005, WHEN ENTERING MY 2001 MERCURY SABLE I HEARD A SHARP CRACKING NOISE. UPON CLOSE INSPECTION THE DRIVERS SIDE QUARTER PANEL WAS LOWERED OVER THE TIRE. I WAS LUCKILY I WAS JUST A FEW MILES FROM JOHN LANCE FORD OF WESTLAKE OHIO. THE SERVICE WRITER KNEW EXACTLY WHAT WAS WRONG, THE STRUT SPRING HAD BROKEN AND WAS WITHIN 1/16 OF THE SIDE WALL OF MY TIRE. HAD THIS EVENT OCCURRED AT SPEED I PROBABLY WOULDN'T BE HERE TODAY. THE SERVICE ADVISOR INFORMED ME THAT FORD WAS ACKNOWLEDGING THAT THEY HAD A PROBLEM WITH THE FRONT SPRINGS, BUT WERE NOT ADMITTING TO ANY FAILURES OF THE REAR SPRINGS. I HAD TO THEREFORE PAY FOR THE REPAIR, HOWEVER FORD WOULD RETRO FIT THE FRONT SPRINGS WITH A CONTAINMENT DEVICE FOR NO ADDITIONAL CHARGE. FORD REALIZES THAT FAILURE OF THE FRONT STRUT SPRING WILL RESULT IN LOSS OF CONTROL OF THE VEHICLE. HAVING AN AUTOMOTIVE BACK GROUND I BEGAN QUESTIONING WHY THE FAILURE HAD OCCURRED ON SUCH A LATE MODEL VEHICLE. THE EXPLANATION I RECEIVED WAS THAT ANY MOISTURE ON THE SPRING WOULD LEAD TO CORROSION AND SUBSEQUENT FAILURE OF THE METAL. I FOUND THIS VERY INTERESTING GIVEN THE FACT THAT I OWN A 1970 FORD TORINO WITH ORIGINAL SPRINGS, WHICH AFTER 35 YEARS APPEAR VERY RUSTY, AND YET STILL SUPPORT THE WEIGHT OF THE VEHICLE. THE DEALER RESPONSE WAS, "WELL FORD OUT SOURCES THESE SPRINGS TO INDIA AND THE QUALITY OF THE METAL IS VERY SUSPECT." I STILL HAVE THE LOWER COIL OF THE SPRING IN MY POSSESSION, WHICH WILL BE AVAILABLE TO YOU AT ANY TIME FOR YOUR INSPECTI
DT: THE CONSUMER STATED THAT THE PASSENGER SIDE COIL SPRING BROKE AND PUNCTURED THE TIRE. THIS CAUSED THE TIRE TO BLOW OUT. THE CONSUMER WAS SLOWING DOWN WHEN THE TIRE BLEW OUT. THIS HAPPENED ON DRY PAVEMENT. THE TIRES WERE SERVICED REGULARLY, BUT THE CONSUMER HEARD SOME TYPE OF NOISE. THIS HAPPENED ON JUNE 25, 2005. THE DEALER SAID THAT THE NOISE WAS DUE TO THE COIL SPRING. THE DEALER REPLACED THE REAR COIL SPRING AND THE REAR TIRE. *AK (11/17/05) *SC
HI I AM WRITING TO FILE A COMPLAINT ABOUT THE 2001 MERCURY SABLE I CURRENTLY OWN. THE COIL SPRING ON MY VEHICLE BROKE CAUSING MY TIRE TO WEAR OUT. WHEN I TOOK IT TO BE FIXED THE MECHANIC WHO FIXED IT SAID MY TIRE COULD HAVE BLOWN OUT AT ANYTIME. IT COULD HAVE CAUSED AN ACCIDENT. I READ IN MY LOCAL PAPER THAT OTHER PEOPLE HAVE HAD THIS PROBLEM AND FORD IS LOOKING INTO RECALLING THIS CAR. I STRONGLY RECOMMEND IT BE RECALLED FOR THE SAFETY OF OTHERS. IT ALSO WAS A VERY EXPENSIVE TO HAVE REPLACED IT COST ME OVER $400. FOR THE REPAIR AND NEW TIRE. PLEASE LOOK INTO THIS MATTER. THANK YOU. CINDY BARR. *JB
MERCURY SABLE 2001 SEDAN, 47,300 MILES, BOTH FRONT AXLE SEALS WARPED. THIS WAS DISCOVERED DURING AN OIL CHANGE WHEN THE CAR WAS ON A LIFT. MANY OTHER CONSUMERS MAY NOT BE AWARE THAT THIS MAY BE OCCURRING IN THEIR CARS. ICALLED FORD CUSTOMER SERVICE CENTER AND THEY WOULD NOT WARRANTY BEYOND 36,000 MILES. ITHE CONSUMER TOLD THEM THERE WAS NOTHING IN THE PRINTED OWNER'S MANUAL CONCERNING EXTENDED DRIVETRAIN WARRANTY. THEY SHOULD NOT BE FAILING AT SUCH A LOW MILEAGE. IT MAY LEAD TO SERIOUS PROBLEMS, AND CONSUMERS SHOULD NOT BE RESPONSIBLE TO FIX THIS-- THERE SHOULD BE A RECALL. *NM
I HAVE A 2001 MERCURY SABLE AND I GOT A FLAT TIRE WHEN THE LEFT REAR COIL SPRING BROKE AND CUT INTO THE INSIDE WALL OF MY TIRE. IN FACT, I GOT TWO FLATS BECAUSE THE TIRE REPAIR COMPANY DID NOT SEE THE PROBLEM THE FIRST TIME. THE MERCURY DEALER REPAIRED THE SPRING AT MY EXPENSE AND I ALSO PAID FOR A NEW TIRE AT THE TIRE REPAIR STORE. *JB
I HAVE HAD MY REAR TIRE DAMAGED BECAUSE OF MY REAR COIL SPRING BREAKING ON MY 2001 MERCURY SABLE. *NM
DT: THE CONTACT STATES ON OCCASION WHEN HE PUTS ON THE BRAKES INSTEAD OF BRAKING THE CAR WILL ACCELERATE AND THE ENGINE WILL REV. HAS TO STOMP ON THE BRAKES, TURN OFF THE IGNITION AND/OR PUT THE CAR IN NEUTRAL TO GET IT TO STOP. THE CONTACT NOTICED THIS JUST AFTER PURCHASING THE CAR IN JUNE. IT HAS GOTTEN PROGRESSIVELY WORSE. VEHICLE IS A 2001 MERCURY SABLE. THE DEALER CANNOT DUPLICATE THE PROBLEM. HE HAS NOT TALKED TO THE MANUFACTURER. *AK THE CIGARETTE LIGHTER WAS INOPERATIVE, THE FUSE WAS REPLACED. *JB
RECENTLY MY 2001 MERCURY SABLE LS CAUGHT FIRE VERY SHORTLY AFTER THE POWER STEERING SYSTEM COMPLETELY FAILED. *JB
2001 MERCURY SABLE LEFT REAR COIL SPRING HAD BROKE AND CUT THE TIRE.*MR *JB
DT: THE CONSUMER STATED THAT THE TWO REAR SPRINGS BROKE WHILE DRIVING. THE VEHICLE WAS A 2001 MERCURY SABLE. THE CONSUMER RECEIVED A RECALL ON THE FRONT SPRINGS, BUT NOT ON THE REAR SPRINGS. WHILE DRIVING THE CONSUMER HEARD A GRINDING NOISE AND TOOK THE CAR TO A GOODYEAR DEALER TO HAVE BRAKES CHECKED. THE MECHANIC FOUND THAT THE SPRINGS WERE BROKEN. THE CONSUMER HAD NO IDEA WHEN THE SPRINGS BROKE. THE CAR WAS NOT DRIVEN THAT MUCH. THE CONSUMER TALKED TO THE DEALERSHIP, AND THEY SAID THAT THE CAR WAS NOT UNDER WARRANTY AND IT WAS THE CONSUMER'S TOUGH LUCK. FORD SAID THE SAME THING ABOUT THE WARRANTY. FORD WAS NOT WILLING TO HELP THE CONSUMER WITH THE EXPENSES FOR THE REPAIRS. THE REPAIR WORK WAS DONE WITH NO HELP FROM FORD. *AK *SC
DT: THE CONSUMER SAID THE FUEL TANK VAPOR STORAGE CANISTER HAD A PLASTIC COVER THAT CRACKED. THE CONSUMER SAW SOMETHING HANGING DOWN UNDER THE VEHICLE AND SAW THAT IT WAS PIECES OF THE PLASTIC COVER AND THE BRACKET THAT HELD IT IN PLACE. DEALER SAID THE ONLY ONES THAT HE SAW THAT HAD PROBLEMS WERE ON POLICE CARS. MANUFACTURER HAS NOT BEEN CONTACTED YET. CALLER HAD CONCERNS ABOUT THIS PIECE BEING MADE OUT OF PLASTIC. *AK THE CONSUMER NO LONGER OWNS THE VEHICLE. *JB
DT: CONSUMER WAS DRIVING THROUGH PARKING LOT AT LOW SPEED WHEN THE CAR SUDDENLY ACCELERATED AT GREAT SPEED. THE CONSUMER WAS UNABLE TO SLOW THE VEHICLE DOWN BEFORE IT STRUCK 2 VEHICLES, AND SPED OVER A 3 1/2 FOOT HIGH WALL WHERE IT WENT OVER AND CAME TO A REST. UPON INSPECTION, THE ATTENDING POLICE OFFICER DISCOVERED A BROKEN THROTTLE CABLE WHICH HE BELIEVED CAUSED THE VEHICLE TO ACT THE WAY THAT IT DID. THE CAR WAS TOTALED. CURRENTLY AWAITING INSURANCE REPORT. *AK *JB
AIR BAG LIGHT KEEPS COMING ON AND THEY HAVE TRACED IT TO THE DRIVER SIDE AIRBAG NEEDS TO BE REPLACED AND NEEDS NEW ELECTRICAL WIRING. THE AIR BAG HAS NEVER BEEN DEPLOYED, SO WHY IS IT BAD? THE CAR HAS BEEN CHECKED SEVERAL TIMES FOR THIS AIR BAG LIGHT PROBLEM. *NM
CAR WOULD STALL WHILE IDILING. BROUGHT THE CAR IN AND THEY DETERMINED THAT THE PLASTIC MANIFOLD HAD CRACKED. THEY REPLACED THE MANIFOLD AND THE DEALER AND FORD PAID FOR THE REPAIR AFTER I AGREED TO PAY $200.
DT: THE CONSUMER STATES HIS 2001 MERCURY SABLE REAR COIL SPRING BROKE ON THE DRIVER'S SIDE. WHEN THE SPRING BROKE IT PUNCTURED A HOLD IN THE TIRE AND CAUSED IT TO GO FLAT. THE VEHICLE HAD A RECALL FOR THE FRONT SPRINGS AND IT WILL BE FIXED TOMORROW. THE NHTSA CAMPAIGN #04V332000, HE RECEIVED THIS NOTICE A COUPLE OF DAYS AGO AND HE CALLED FORD AND WAS TOLD THE REAR COIL SPRINGS WAS NOT COVERED. THIS HAPPENED ON JUNE 3, 2005. THE SPRINGS HAD TO BE REPLACED. *JB
2001 MERCURY SABLE OIL PAN GASKET FAILED.***NO ANSWER REQUIRED***. *MR THE CONSUMER FEELS THAT THE DEALER SHOULD HAVE NOTIFIED HER OF THE SERVICE BULLETIN DURING HER ROUTINE MAINTENANCE WHICH STATED THAT THE OIL PAN GASKET HAD BEEN REDESIGNED. *NM
DT: WHILE DRIVING THE VEHICLE WAS NOT RESPONDING CORRECTLY. THE DRIVER NOTICED SOMETHING WAS WRONG. THE DRIVER HEARD A HISSING, SOUND, AND NOTICED THAT THERE WAS A LEAK IN THE RIGHT REAR TIRE, ALTHOUGH TIRE WAS NOT FLAT, THE MECHANIC DETERMINED THAT THE COIL SPRING BROKE AND SLASHED THE TIRE. THE MECHANIC SUGGESTED THAT A NEW COIL SPRING AND TIRE WOULD BE NEEDED AND TO COME BACK NEXT MONDAY. THE REPAIR WAS DONE BY A PERSONAL MECHANIC. THE CONSUMER CALLED FORD, BUT THEY STATED THAT THERE WAS ONLY A RECALL ON THE FRONT COIL SPRING AND WON'T DO ANYTHING TO HELP ABOUT THE REAR COIL SPRING PROBLEM. *AK *SC *JB
DT: CONSUMER WAS DRIVING THROUGH HOTEL PARKING LOT AT LOW SPEED WHEN THE VEHICLE QUICKLY ACCELERATED STRIKING 2 CARS AND SCALING A 3 1/2 FEET WALL, DROPPING OVER AND FINALLY COMING TO A REST. THE ATTENDING OFFICER DISCOVERED THAT THERE WAS A BROKEN THROTTLE CABLE AND SUSPECTED THIS WAS THE CAUSE OF LOSS OF CONTROL OF THE VEHICLE. IT WAS TOTALED. *AK
RECALL CAMPAIGN 04V332000 CONCERNING FRONT COIL SPRING FAILURE. CONSUMER MADE SEVERAL ATTEMPTS TO GET THE DEALER TO HONOR THIS MANUFACTURER RECALL SINCE MID DECEMBER 2004, EVERY TIME CONSUMER CALLED THE DEALER, HE INFORMED THE CONSUMER THAT NO PARTS WERE AVAILABLE. *AK EVOQ RETURNED, INSUFFICENT ADDRESS. * TT *NM
DT: CAR ACCELERATED WITHOUT WARNING THREE DIFFERENT TIMES WHILE DRIVING, ONCE TO CONSUMER, AND TWICE TO HER SISTER. WHEN SHE HIT THE BRAKES THEY DID NOT HOLD. HER SISTER HAD TO THROW THE CAR INTO REVERSE TO GET THE CAR TO STOP. THEY ALMOST HAD A CRASH ALL THREE TIMES, SHE NEVER KNEW WHEN IT WAS GOING TO HAPPEN UNTIL IT HAPPENED. DEALER SAID THEY COULD NOT HELP UNLESS IT HAPPENED WHILE THEY WERE DRIVING THE CAR. MANUFACTURER SAID THE SAME THING.*AK *SB
DT: CONTACT OWNES A 2001 MERCURY SABLE. BOTH BACK COIL SPRINGS ON THE BUSTED. ONE WENT THROUGH A TIRE. DEALER SAID BOTH BACK SPRINGS HAD TO BE REPLACED. FORD WILL NOT STAND BEHIND THE FACT THAT THESE WERE WEAK SPRINGS.*AK
MY DAUGHTER WAS DRIVING THE CAR ( MERCURY SABLE LS ) ON SATURDAY NIGHT WHEN SHE EXPERIENCED A HIGH SPEED ( 55 MPH ) RIGHT REAR TIRE BLOW OUT. THE INSIDE WHEEL WELL OF THE TIRE WAS PEELED OFF. THESE ARE BRAND NEW MICHLEN P225-60R16 TIRES WITH APPROX. 10,000 MILES OF USAGE. SOMEONE HELPED HER CHANGE THE TIRE. AFTER I PURCHASED A NEW TIRE AND WENT TO CHANGE THE SPARE TIRE I SAW THAT THE RIGHT REAR SPRING HAD COME OFF THE SHOULDER OF THE STRUT. THIS VEHICLE IS ON RECALL FOR THE FRONT SPRINGS WHICH COULD CAUSE A FRONT TIRE BLOW OUT BUT FORD MOTOR COMPANY SAID THAT THEY WERE NOT AWARE OF ANY PROBLEMS WITH THE REAR SPRINGS. THE CAR GOES IN THE SHOP ON THURSDAY 6-30-2005 FOR THE FRONT SPRING RECALL AND I'M GOING TO LET THEM LOOK AT THE FAILURE ON THE RIGHT REAR SPRING. IF I DON'T GET SATISFACTION FROM THEM I WILL REPALCE THE SPRING AND STRUT AT A COST FOR MATERIALS OF APPROX. $300.00..
DT: CONSUMER STATED: HEARD A LOUD BANG, THERE WAS A RUBBING SOUND. TOOK VEHICLE TO A TIRE STORE, LEFT REAR SPRINGS BROKE. IT WENT THROUGH THE SIDE OF THE TIRE. *AK TWO STRUTS ALSO HAD TO BE REPLACED. *NM
SEPARATION OF REAR COIL PART OF REAR SUSPENSION SYSTEM STRUT ASSEMBLY. THIS VEHILCE HAD A RECALL FOR THE SHEILD TO PREVENT THIS SITUATION ON THE FRONT SUSPENSION. NOW I HAVE THE REAR GIVE WAY. VEHICLE ONLY HAS 16,000 MILES ON IT AS WELL.
DT: WHILE IN FLORIDA, HEARD A RUBBING NOISE ON DRIVER'S SIDE REAR. TOOK TO GOODYEAR AND FOUND THAT THE REAR COIL SPRING WAS BROKEN AND IT WAS STICKING IN THE SIDEWALL OF TIRE. TOOK TO A DEALER TO SEE IF VIN# WAS IN RECALL AND HAVE THEM FIX THE REAR SPRING. THERE IS A RECALL ON THE FRONT SPRINGS, BUT NOT THE REAR SPRINGS. PROBLEM WAS FIXED AT OWNER'S EXPENSE. MANUFACTURER WILL NOT HELP WITH EXPENSES. WORK WAS DONE IN FLORIDA BY MAROONE LINCOLN MERCURY, 3626 NORTHLAKE BLVD, LAKE PARK, FLORIDA 33403. 561-622-0700. *TT
NO SPECIFIC EVENT LEAD TO FAILURE. REAR SPRING BROKE CAUSING SPRING TO RUB INSIDE SIDE WALL OF TIRE. DEALER IS REPLACING BOTH REAR SPRINGS. PART WOULD BE AT DEALER: T.E. CLARKE FORD HUDSON OHIO
DRIVING AT 70MPH HEARD A LOUD BANG, BUT NO OBVIOUS CAUSE. CONTINUED DRIVING. A FEW MINUTES LATER, HEARD A FLAPPING NOISE INDICATING A FLAT TIRE. PULLED OVER TO THE SIDE OF THE ROAD AND REPLACED FLAT LEFT REAR TIRE WITH A SPARE. DROVE TO NEARBY AUTO SERVICE CENTER. MECHANIC DISCOVERED THAT THE LEFT REAR COIL SPRING HAD BROKEN AND PUNCTURED THE TIRE. AS OF YET, BROKEN LEFT REAR COIL SPRING HAS NOT BEEN REPLACED, AND IS STILL ATTACHED. *AK
WHILE DRIVING ON THE HIGHWAY HEARD A LOUD BANG AT THE REAR OF THE CAR. NO OBVIOUS CAUSE. CONTINUED TO DRIVE A FEW MINUTES, THEN HEARD A FLAPPING NOISE INDICATING A FLAT TIRE. PULLED OVER AND REPLACED FLAT, LEFT REAR TIRE WITH A SPARE. DROVE TO AUTOMOBILE SERVICE CENTER, WHERE IT WAS DISCOVERED THAT THE LEFT/REAR COIL SPRING BROKE, PUNCTURING THE TIRE. PUT ON NEW TIRE. BROKEN COIL SPRING HAS NOT YET BEEN REPAIRED.*AK
2001 MERCURY SABLE'S BALL JOINTS NEEDED TO BE REPLACED.*MR *JB
PROBLEMS GETTING RECALL REPAIR COMPLETE ON 2001 MERCURY SABLE.*MR WHEN THE CONSUMER ARRIVED AT THE DEALERSHIP FOR HIS APPOINTMENT, HE WAS TOLD NO VEHICLES WOULD BE FIXED IN THE STATE OF MONTANA. *JB
WHILE HAVING RECALL REPAIRS DONE FOR THE FRONT COIL SPRING DEALER INFORMED THE CONSUMER THAT THE REAR COIL SPRING BROKE, AND WAS CUTTING A GROVE IN THE REAR LEFT TIRE. *AK *NM
MERCURY SABLE HAD ACCELERATION WHILE USING CRUISE CONTROL AT HIGHWAY SPEED. CAR CONTINUED TO ACCELERATE IN SPITE OF TURNING OFF CRUISE, PULLING UP THE ACCELERATOR, AND ONLY STOPPED WHEN THE CAR WAS PUT INTO NEUTRAL, STOPPED AND THE ENGINE TURNED OFF. COULD NOT STOP WITH THE BRAKES TO THE POINT OF THE BRAKE PADS SMOKING WHILE THE CAR KEPT ACCELERATING.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2001 Mercury Sable → · Every Sable year → · How the figures are calculated →