WHILE DRIVING IN A RAIN STORM, THE WINDSHIELD WIPERS FAILED WITHOUT WARNING. THE DEALER STATED THE FUSE BOX MALFUNCTIONED.*AK THE CONSUMER STATED THE SERVICE TECHNICIAN FROM THE DEALER REPLACED THE FUSE BOX, HOWEVER THE WIPERS HAVE FAILED FOR THE SECOND TIME AFTER IT WAS REPAIRED. *LA *JB
2001 Mercury Sable complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →
WHILE DRIVING AT 35 MPH CONSUMER WAS NOTIFIED BY A PASSING MOTORIST THAT TRUNK WAS ON FIRE. UPON INSPECTION, IT HAD BEEN DETERMINED THAT FIRE STARTED IN THE REAR TAIL LIGHT. ONE OF THE OCCUPANTS SUSTAINED THIRD DEGREE BURNS. FORD ADVISED THAT THE CAUSE OF THE PROBLEM IS UNKNOWN. *AK *TS *NLM
THE RIGHT HEADLIGHT HAS AN OVER ABUNDANCE OF MOISTURE INSIDE THE LENS. DEALER WAS INFORMED OF THE PROBLEM, BUT REFUSED TO REMEDY IT.*AK
SEAT BELT RETRACTOR FAILURE. DEALER WILL NOT REPLACE.*AK
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PHYSICAL CONTACT WITH ANOTHER VEHICLE PASSENGER'S AIR BAG DEPLOYED. *AK
THERE IS A DEFECT IN THE CONFIGURATION OF THE STEERING WHEEL.*MR. IN THE PROCESS OF TURNING LEFT AT AN INTERSECTION OR PARKING LOT, THE STEERING WHEEL BRUSHED THE TOP OF THE CONSUMER'S LEG AND WITH SLIGHT MOTION IT CAUSED THE CONSUMER' FOOT TO MOVE OVER TO THE ACCELERATOR. THE CONSUMER STATED WHEN HE ATTEMPTED TO BRAKE, HIS FOOT SLIPPED OFF THE BRAKE PEDAL AND HIT THE ACCELERATOR AND CRASHED INTO A WALL. THE CONSUMER STATED THE BRAKE AND ACCELERATOR PEDAL WERE DESIGNED TOO CLOSE TOGETHER. THE MANUFACTURER DID ACKNOWLEDGE THERE WAS A DEFECT AND A RECALL HAD BEEN ISSUED. *JB
AT APPROXIMATELY 34000 MILES LEFT FRONT BRAKE CYLINDER LEAKED, AND CAUSED SEVER DAMAGE TO THE BRAKING SYSTEM IN MY CAR. THIS WAS COVERED BY THE DEALER, AND THEY REPLACED ALL OF THE BRAKE SHOES, REPLACED THE HYDRAULICSTO THE FRONT BRAKES, TURNED THE ROTORS ETC. NOW, 20000 MILES LATER, THE SAME TYPE OF LEAK IS OCCURING AGAIN. WHY THE SAME TYPE OF FAILURE? I CAN UNDERSTAND THAT THE BRAKE SHOES NEED REPLACEMENT PERIODICALLY, AND THAT THE SYSTEM NEEDS TO BE SERVICED, BUT TO HAVE THE COMPLETE HYDRAULIC SYSTEM FAIL (AGAIN) SEVEN MONTHS AFTER A FULL REPLACEMENT?*AK
I HAD TO GET MY BRAKE LIGHT SWITCH REPLACED BECAUSE MY CAR WOULDN'T SHIFT OUT OF PARK. WHEN SPEAKING TO THE DEALERSHIP'S SERVICE TECHNICIAN, IT SOUNDED LIKE THIS WAS A COMMON PROBLEM WITH MY TYPE OF CAR. A FRIEND OF MINE WITH A SIMILAR CAR (FORD TAURUS) HAD THE SAME PROBLEM. IS THIS A POSSIBLE DEFECT THAT SHOULD BE RECALLED?*AK
2001 MERCURY SABLE 39K MILES. DRIVING ON NYS THRUWAY WHEN I EXPERIENCED A COMPLETE ENGINE FAILURE WITH MY CAR. FORD MOTOR ADMITTED THERE WAS A DEFECT IN THE ENGINE BUT SAID MY VEHICLE WAS OUT OF WARRANTY. DID GET ME DISCOUNT ON REPAIRS. FORD REFUSED TO TELL ME IF OTHERS ARE EXPERIENCING SAME WITH THIS ENGINE. *JB
WHILE DRIVING INSIDE DASH LIGHT BEGAN TO BLINK AND THEN WENT OUT. TOOK TO DEALER, DEALER REPLACED IGNITION SWITCH. *AK
MY 2001 MERCURY SABLE HAS NOW FAILED ON ME AT LEAST 6 TIMES SINCE I PURCHASED IT ON NOV. 15,2002. WITHOUT WARNING, I WOULD TURN MY CAR OFF, COME BACK TO IT AND IT WOULDN'T START. NOTHING, COMPLETELY DEAD. THE ONLY THING THAT DID WORK WAS THE THEFT LIGHT WOULD FLASH. AT FIRST, YOU COULD WAIT FOR 15 TO 30 MINUTES AND IT WOULD SUDDENLY START AGAIN. THIS LAST TIME, THAT WAS NOT THE CASE. I HAD IT AT THE FORD DEALERSHIP THREE TIMES FOR THIS PROBLEM AND THEY COULD NEVER DIAGNOSE THE PROBLEM BECAUSE IT WOULDN'T DO IT TO THEM. AFTER MY THIRD TIME OF BEING STRANDED I TOLD THEM TO KEEP THE CAR UNTIL IT WAS FIXED. AFTER THREE DAYS, THEY DECIDED THEY WOULD GO AHEAD AND MAKE NEW KEYS AND REPLACE THE THEFT SYSTEM ALTHOUGH THEY STILL HAD NOT DIAGNOSED THIS TO BE THE PROBLEM. IT WORKED FOR A COUPLE OF MONTHS AND GUESS WHAT, HERE I AM AGAIN WITHOUT A CAR. KEEP IN MIND, THE THREE TIMES I HAD THE CAR IN FOR THIS PROBLEM IT WAS STILL COVERED UNDER WARRANTY; IT NO LONGER IS, IT HAS EXCEEDED THE MILEAGE. *NLM
REAR MIDDLE SEAT BELT WOULD NOT PULL OUT. *TT
THE REPLACEMENT SWITCH FOR BRAKE/STOP LAMP RECALL 01 V 078 000 FAILED TWICE. *NLM *TS
THE VEHICLE EXPERIENCED THE SAME DEFECT AS STATED IN RECALL 02 V 266000. *JB
WHEN THE GEAR WAS SWITCHED FROM PARK TO REVERSE, THE VEHICLE LURCHED FORWARD AND ALMOST CAUSED AN ACCIDENT. *JB..*AK
THE VEHICLE HAD A CONSISTENT OIL LEAK SINCE PURCHASE. THE DEALER STATED THE ENGINE GASKET CYLINDER HEADS LEAKED. *JB ...*AK
THE FUEL GAUGE DID FUNCTION PROPERLY, WHICH CAUSED CONFUSION WITH THE AMOUNT OF FUEL IN TANK. *JB.....*AK
THE DEALER REPLACED THE RIGHT REAR SEAT BELT RETRACTOR TWICE, HOWEVER THE PROBLEM RECURRED. *JB SCC
STEERING HAD GONE OUT, AND CAUSED IT TO BECOME IMPOSSIBLE TO STEER/TURN. TS SCC
AFTER THE DEALERSHIP INSPECTED THE DISTANCE BETWEEN THE BRAKE AND GAS PEDAL AND INDICATED IT MET THE DISTANCE REQUIREMENT, THE CONSUMER ALMOST HAS HAD 4 NEAR ACCIDENT BECAUSE OF THE BRAKE AND PEDAL BEING TOO CLOSE. PLEASE PROVIDE MORE DETAILS. TS
I'D LIKE TO REPORT THAT THE TEMPERATURE CONTROL UNIT FOR MY 2001 MERCURY SABLE IS NOT FUNCTIONING PROPERLY. IN ADDITION TO THE A/C NOT FUNCTIONING IN WARM WEATHER, THE MOISTURE IS NOT REMOVED FROM THE WINDSHIELD IN COOLER WEATHER, CAUSING A SAFETY HAZARD FROM THE WINDSHIELD FOGGING. THE TEMPATURE CONTROL UNIT ONLY BLOWS VERY HOT AIR, NO MATTER WHICH TEMPATURE IS SELECTED. THE VEHICLE HAS BEEN IN FOR REPAIR FOUR TIMES; THE LAST TIME WAS ON 10/14/02, BUT NO WORK WAS PERFORMED BECUASE THE TSB HAS NOT BEEN ISSUED. I WAS INFORMED BY THE DEALERSHIP ON 9/13/02 THAT THIS IS A KNOWN PROBLEM AND THAT FORD IS WORKING ON A TECHNICAL SERVICE BULLETIN. AS FAR AS I KNOW, A TSB HAS NOT YET BEEN ISSUED FOR THIS PROBLEM, EVEN THOUGH I AM FORCED TO DRIVE THE CAR WITH THE WINDOWS FOGGED UP. FORD SEEMS UNCONCERNED ABOUT THE SEFETY HAZARD THAT THIS PROBLEM CAUSES. DT
THE STEERING WHEEL VIBRATED WHILE IN IDLE, THE STRUCTURE OF THE VEHICLE ROCKED BACK AND FORTH OR FROM SIDE TO SIDE. VEHICLE ALSO PICKED UP SPEED ON ITS OWN WITHOUT PRESSING THE ACCELERATOR. TS *JB
WHILE DRIVING CONSUMER HEARD A KNOCKING NOISE FROM THE FRONT OF THE VEHICLE THEN THE ENGINE LIGHT CAME ON. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR SERVICE. CAUSE OF PROBLEM STILL UNKNOWN. TS
CONSUMER STATED THAT WHEN BREAKING THE VEHICLE WILL SURGE FORWARD WITH NO WARNING. DEALER NOTIFIED TS
CONSUMER STATES SHE RECEIVED A RECALL #02 V266000, WHICH STATES SHE NEEDED TO TAKE HER VEHICLE TO HER DEALER AND HAVE HER BRAKES PEDALS ADJUSTED, BUT THE DEALER TOLD HER THAT SHE DID NOT NEED HER PEDALS ADJUSTED. SHE STATES SHE ASKED HIM WHY BECAUSE THAT IS WHAT THE RECALL CALLED FOR, AND HE SAID THAT HE WAS GOING BY FORD'S SPECIFICATION, WHICH STATES IF THE BRAKE PEDAL AND THE GAS PEDAL IS 2 INCHES FROM EACH OTHER THEN NO ADJUSTMENT IS REQUIRED. CONSUMER STATES SHE TOOK HER AUTO TO LIBERTY LINCOLN MERCURY 790 RTE 3, CLIFTON, NJ 07012- 973-473-6455. SHE WOULD LIKE A CALL TO FIND OUT IF THAT IS TRUE. MR DUE TO THE DESIGN OF THE GAS AND BRAKE PEDAL CONSUMER'S FOOT WILL GET STUCK BETWEEN THE TWO. *TT
THE BRAKE AND ACCELERATOR PEDAL WAS DESIGNED TOO CLOSE TOGETHER, WHEN CONSUMER ATTEMPTED TO APPLY THE BRAKE, THE ACCELERATOR WAS ALSO APPLIED AND THEREFORE THE VEHICLE CONTINUED TO INCREASE IN SPEED AND RAN OVER A CEMENT PARKING BLOCK. TS. CONSUMER SUFFERED INJURIES.*JB
CONSUMER STATES THAT THE NEW BRAKE PEDAL THAT WAS INSTALL DUE TO A RECALL IS NOW TO BIG AND TO HIGH FOR THE CONSUMER TO REACH CAUSING THEIR FOOT TO GO UNDER THE PEDAL. DEALER NOTIFIED TS
CONSUMER STATES WHILE TRAVELING AT 45 MPH AND MAKING A TURN THE BRAKES FAILED. CONSUMER FEELS THAT THE BRAKE AND GAS PEDALS ARE TOO CLOSE. WHICH RESULTED IN THE BRAKES FAILING. PLEASE PROVIDE ANY FURTHER INFORMATION. MR
WHILE IN MOTION, THE TRANSMISSION BLEW. THE VEHICLE HAD SUDDENLY JOLTED AS IF CONSUMER HAD PLACED THE GEAR INTO NEUTRAL. AFTER A FEW SECONDS DURING WHICH THE VEHICLE HAD SLOWED CONSIDERABLY, IT WENT BACK INTO GEAR SUDDENLY AND RESUMED HIGHWAY SPEED. WHEN CONSUMER CHECKED BENEATH THE HOOD, THERE WAS TRANSMISSION FLUID ALL OVER THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY DIAGNOSED THE TRANSMISSION PROBLEM AS AN INTERNAL FAILURE. THE TRASNMISSION WAS REPLACED. TEH NEW TRANSMISSION IS WARRANTED FOR 24 MONTHS OR 24,000 MILES. CONSUMER REQUESTS TO EXTEND THE WARRANTY FOR A FULL 36 MONTHS OR 36,000 MILES OR TO EXTEND THE WARRANTY ON THE ENTIRE VEHICLE. *JG
THERE IS A VIOLENT JARRING OF THE VEHICLE NEAR THE END OF A STOP. DEALER CLAIMS THAT IT IS A NORMAL DOWNSHIFT OF THE TRANSMISSION.*AK
CONSUMER STATES WHEN APPLYING THE BRAKES, IF CONSUMERS FOOT TOUCHES GAS PEDAL, THE VEHICLE ACCELERATES INSTEAD OF STOPPING. CONSUMER FEELS PEDALS ARE TOO CLOSE TOGETHER.*JB
WHILE DRIVING THE PASSENGER SIDE IMPACT AIR BAG FALSLEY DEPLOYED INJURING THE PASSENGERS RIGHT ARM, THE DEALER REPLACED THE PASSENGER SIDE AIR BAG, SEAT COVER AND RCM MODULE. NLM
INTERMITTENTLY WHEN APPLYING BRAKES PEDAL GOES TO THE FLOOR, RESULTING IN EXTENDED STOPPING DISTANCE. DEALER HAS NOT BEEN ABLE TO DUPLICATE OR CORRECT PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
WHEN APPLYING BRAKES VEHICLE ACCELERATED FORWARD RESULTING IN A COLLISION. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.*AK
CONSUMER WAS INFORMED OF RECALL 01V258, HOWEVER THE DEALER HAS NOT YET HEARD OF THIS RECALL, CONSUMER IS REQUESTING THAT REPAIRS BE MADE AS SOON AS POSSIBLE. *SLC
WHEN AT A COMPLETE STOP VEHICLE WILL SUDDENLY ACCELERATE WITHOUT APPLYING GAS.*AK A/C SHUT DOWN WHILE TRAVELING. CONSUMER UNABLE TO START THE VEHICLE, THE WIPERS, A/C AND BLINKERS FAILED DUE TO ELECTRICAL SYSTEM FAILURE. *YH
ELECTRICAL SYSTEM SHUT DOWN, LOSES ALL POWER. *AK THE AUTO HAS ACCELERATED ON NUMEROUS OCCASIONS WHILE STOPPED IN TRAFFIC. TEH AIR CONDITIONER SHUT DOWN WHILE TRAVELING, TWICE THE VEHICLE EXPERIENCED COMPLETE ELECTRICAL SHUT DOWN, ON ONE OCCASION REQUIRING THE VEHICLE TO BE TOWED. CONSUMER IS REQUESTING A VEHICLE REPLACEMENT AND FOR THE FAILURES TO BE RECALLED. *JG
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
ON THREE OCCASIONS I HAVE UNINTENTIONALLY HIT THE ACCELERATOR PEDAL BECAUSE IT IS TOO CLOSE TO THE BRAKE. AFTER BACKING OUT OF A PARKING PLACE . I APPLIED THE BRAKE AND MOVED THE GEAR LEVER TO "DRIVE". AT THE SAME TIME MY FOOT ALSO HIT THE ACCELERATOR CAUSING THE CAR TO MOVE FORWARD. THE ENGINE WAS RACING. I TURNED OFF THE IGNITION. IF I HAD NOT HAD MY FOOT ON THE BRAKE, THE CAR WOULD HAVE LURCHED FORWARD OUT OF CONTROL. ANOTHER TIME I WAS SLOWING DOWN FOR A RED LIGHT AND MY FOOT MOMENTARILY HIT THE ACCELERATOR.*AK
WHILE TRAVELING DURING INCLEMENT WEATHER SERPENTINE BELT FELL OFF AND VEHICLE SHUT DOWN.*AK
WHILE AT STOP BRAKES APPLIED, VEHICLE SURGED FORWARD. CONSUMER SHIFTED TO PARK TO STOP VEHICLE. DEALER REPROGRAMMED POWER MODULE. VEHICLE SURGED AGAIN AT A STOP ON 20 MAR 2002, DEALER FOUND NO PROBLEM.AK *MJ
WHILE DRIVING AT 5 MPH CONSUMER TRIED TO SLOW DOWN. WHEN APPLYING BRAKES THEY WERE NOT CATCHING, AND CONSUMER RAN INTO ANOTHER VEHICLE. CONTACTED DEALER. *AK
ON NUMEROUS OCCASIONS, WHILE ATTEMPTING TO DEPRESS BRAKE PEDAL IN MY VEHICLE, I HAVE INADVERTANTLY DEPRESSED THE ACCELERATOR AT THE SAME TIME. AT FIRST I THOUGHT IT WAS MY BIG FEET, (SIZE 13), IN CONJUNCTION WITH ME PURCHASING A SMALLER CAR THAN I WAS USED TO. BUT AFTER HEARING ABOUT YOUR INVESTIGATION INTO THE MATTER BASED ON OTHER COMPLAINTS, I HAD TO ADD MY CONCERN AS WELL. *AK
WHILE DRIVING BRAKES FELL ONTO THE GROUND.*AK
ACCELERATOR PEDAL AND GAS PEDAL ARE SO CLOSE TOGETHER WHEN THE BRAKES ARE APPLIED CONSUMER MISTAKENLY STEPS ON ACCELERATOR. *AK CONSUMER HAS COME CLOSE TO HAVING A COLLISION DUE TO THIS DESIGN. *JG
FRONT COLLISION AT 45-50 MPH, NEITHER AIRBAG DEPLOYED. NO INJURIES. VEHICLE WAS TOTALLED.*AK
WHEN TRYING TO START VEHICLE, THE KEY WOULD STICK, DASH IS COMPLETELY INOPERABLE, CONSUMER COULD HEAR SOMETHING RUNNING AND VEHICLE WOULD BECOME VERY HOT, DASH DID NOT LIGHT UP, SO THERE WAS NO WARNING, VEHICLE MADE A GRINDING SOUND. TOOK TO DEALER, IGNITION HAS BEEN CHANGED TWICE.*AK. CONSUMER STATES THE POWER WINDOWS WERE INOPERABLE, THE RADIO DID NOT WORK, THERE WAS NO AIR CONDITIONING OR HEAT, THE WINDSHIELD WIPERS WERE INOPERATIVE, THERE WAS A NOISE COMING FROM THE FLYWHEEL, AND THE DASHBOARD DID NOT LIGHT UP.*JB
CONSUMER HAS HAD A DIFFICULT TIME ROLLING WINDOWS UP OR DOWN . THEY WOULD LOCK. DEALER AND MANUFACTURR HAVE BEEN NOTIFIED. MECHANIC HAS REPAIRED WINDOW DEFECT 6 TIMES, AND HAD NOT FIXED THE DEFECT.*AK
THE GAS TANK LEAKED DUE TO A DEFECTIVE "0" RING AND FUEL PUMP. I WAS TOLD THIS AUTOMOBILE COULD BLOW UP.*AK
WHILE DRIVING, THE BRAKING SYSTEM FAILED COMPLETELY WITHOUT WARNING. I TOOK EXTREME MEASURES TO AVOID A PEDESTRIAN AND A PARKING GARAGE. I HAD THE VEHICLE TOWED TO THE DEALERSHIP AND WAS INFORMED THAT THE ABS "BRAIN" WAS DEFECTIVE. I AM VERY CONCERNED ABOUT THE LACK OF REDUNDANCY IN THE BRAKING SYSTEM AND QUESTION IF THE VEHICLE IS SAFE. THE DEALERSHIP SERVICE ADVISOR CLAIMS HE HAS NOT SEEN THIS BEFORE AND THAT THE NEEDED COMPNENT FOR REPAIR WOULD TAKE A COUPLE OF DAYS TO COME IN. THIS PROVIDES US LITTLE PIECE OF MIND. PLEASE PROVIDE US AAN UN-BIASED INVESTIGATION.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2001 Mercury Sable → · Every Sable year → · How the figures are calculated →