2001 Mercury Sable complaints

REAR COIL SPRING FRACTURE / PASSENGER SIDE- 2001 MERCURY SABLE - RESULTING IN MINOR ADDITIONAL DAMAGE TO TIRE.

I HAVE EXPERIENCED A REAR COIL SPRING FAILURE AS DESCRIBED IN COMPLAINT EA06-002. WHILE BACKING MY CAR OUT OF MY DRIVEWAY I HEARD A GRINDING NOISE THAT GOT LOUDER THE FASTER I WENT. I STOPPED AND LOOKED UNDER THE CAR AND NOTICED A BLACK RING ON THE INSIDE OF THE PASSENGER REAR TIRE. I REMOVED THE WHEEL AND NOTICED THAT A GOUGE HAD BEEN DUG INTO THE INSIDE OF THE TIRE BY A SPRING THAT LOOKS TO HAVE BEEN WELDED TO THE STRUT. IT APPEARS THAT THE WELD FAILED CAUSING THE SPRING TO DETACH. I CONSIDER MYSELF LUCKY BECAUSE THIS DID NOT HAPPEN WHILE I WAS DRIVING ON THE HIGHWAY. AT HIGHWAY SPEEDS THIS FAILURE COULD HAVE CAUSED A CRASH THAT COULD HAVE RESULTED IN INJURY OR EVEN DEATH. COINCIDENTLY I RECENTLY RECEIVED A RECALL NOTICE IN THE MAIL STATING THAT THIS EXACT FAILURE COULD HAPPEN TO THE FRONT STRUTS AND THAT I SHOULD BRING THE CAR TO A LINCOLN/MERCURY DEALER TO HAVE THEM FIXED. I WAS GOING TO SCHEDULE AN APPOINTMENT TO DO SO, BUT THIS HAS HAPPENED. IT SEEMS AS THOUGH THERE SHOULD BE A RECALL ON THE REAR STRUT ASSEMBLIES AS WELL. FORD/LINCOLN/MERCURY PERFORMED THE RECALL REPAIR ON THE FRONT COIL/STRUT ASSEMBLIES. THEY OFFERED TO REPAIR THE REAR COIL/STRUT ASSEMBLIES FOR APPROXIMATELY $850.00. (BOTH REAR COIL/STRUT ASSEMBLIES, REAR ALIGNMENT, AND A TIRE) THEY STATED THAT BOTH REAR COIL/STRUT ASSEMBLIES SHOULD BE REPLACED BECAUSE THEY EXPECT THAT THE DRIVERS REAR WILL FAIL SOON ALSO. MOST DISTURBING IS THAT FORD/LINCOLN/MERCURY SAID THAT THEY WOULD BE REPLACING THE FAILED COIL/ST

TL* - THE CONTACT OWNS A 2001 MERCURY SABLE SEDAN . THE CONTACT RECEIVED SAFETY RECALL NOTICE, #NUMBER 04V332000. THE CONTACTS SAFETY REPAIR WAS BEING PERFORMED. HOWEVER ,THE SPECIAL SERVICE SUPPORT CENTER HAS DENIED REPAIR TO ASSOCIATED DAMAGED CAUSED BY THE FRACTURED COIL SPRING. THERE WAS DAMAGE TO THE FRONT TIRES. THE DRIVER SIDE TIRE HAS A GROOVE AND THE FRONT PASSENGER SIDE TIRE HAS A PUNCTURE. THE CONTACT WOULD LIKE TO HAVE THE TIRES REPLACED UNDER THE SAFETY RECALL.*AK

TL* - THE CONTACT OWNS A 2001 MERCURY SABLE. THE REAR COIL SPRINGS CRACKED ON THE VEHICLE THE CONTACT STATED THE TIRES WERE LEAKING AIR, AND THE REAR DRIVER AND PASSENGER TIRES WERE RESEALED. WHILE REPAIRING THE TIRE THE MECHANIC NOTICED THE REAR COIL SPRINGS WERE CRACKED. THE CONTACT ALSO STATED THAT THE LIGHTS ON THE DASHBOARD WILL NOT TURN ON UNTIL 20 MINUTES AFTER THE VEHICLE HAS BEEN STARTED. HE WAS UNABLE TO VIEW THE SPEED ON THE SPEEDOMETER AND OTHER GAUGES. *AK UPDATED 02/27/07. *JB

EMERGENCY BRAKE DASHBOARD WARNING LIGHT FAILURE. THE DASHBOARD BRAKE WARNING LIGHT IS NOT TURNING ON WHEN THE EMERGENCY BRAKE IS APPLIED. THE DASHBOARD LIGHT DOES TEST OK WHEN THE CAR IS STARTED. BECAUSE I WAS UNAWARE THE EMERGENCY BRAKE WAS ON I TRAVELED 10 MILES HOME ON THE FREEWAY. NEAR MY HOUSE THE BRAKES FAILED, WITH THE PEDAL GOING TO THE FLOOR. I QUICKLY PUMPED THE BRAKES AND WAS ABLE TO STOP. THERE WAS A BURNING SMELL AS WELL, WHICH I ASSUME WAS THE PADS, SO I WILL MARK THE FIRE QUESTION AS YES SINCE "WHERE THERE'S SMOKE THERE'S FIRE." BRAKE FUNCTION RETURNED THE NEXT DAY BUT THE PEDAL IS NOW SOFT. *NM

MY MERCURY SABLE 2001 LS WAGON TRANSMISSION FAILED IN MAY 2002 (25 K MILES). AT THAT TIME FORD VOIDED MY WARRANTY SAYING I HAD ABUSED THE CAR (DRAG RACING). I HAD THE TRANSMISSION REPLACED BY A TRANSMISSION SPECIALTY SHOP, COST $3,000). THAT TRANSMISSION FAILED IN MAY 2004 (52K MILES) AND WAS REBUILT BY AAMCO TRANSMISSIONS (COST $2,200). THAT TRANSMISSION FAILED DECEMBER 2006 (78K MILES). IT IS CURRENTLY IN THE SHOP FOR TRANSMISSION REPAIR. IN JULY 2002 I HAD INITIATED AN INDEPENDENT REPORT DONE ON THE CAR, THERE IS A SERIOUS DEFECT IN THE TRANSMISSION DESIGN. MY COST FOR TRANSMISSION REPAIRS IS IN EXCESS OF $5,000 PRIOR TO THIS LATEST TRANSMISSION FAILURE. *NM

DT*: THE CONTACT STATED WHILE DRIVING 15 MPH UNDER NORMAL ROAD CONDITIONS, THE VEHICLE SUDDENLY ACCELERATED. THERE WERE NO WARNINGS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO COULD NOT DUPLICATE THE PROBLEM.

2001 MERCURY SABLE - RIGHT REAR SPRING BROKE. *NM

2001 SABLE ACCELERATOR CABLE COME OUT OF THE HOUSING, CAUSING THE ENGINE TO DECELERATE. *TS *JB

2001 MERCURY SABLE LS RIGHT REAR SPRING BROKE WHILE OPERATING THE VEHICLE. A PIECE OF THE SPRING PROTRUDED AND GOUGED THE INSIDE SIDEWALL OF THE RIGHT REAR TIRE DOWN TO THE TIRES METAL CORE. THE CAR WAS BEING OPERATED AT HIGHWAY SPEEDS IN HEAVY TRAFFIC IMMEDIATELY FOLLOWING THE INCIDENT. TIRE FAIL IS IMMINENT. HAD THIS OCCURRED WHILE THE VEHICLE WAS BEING OPERATED LOSS OF CONTROL AND A COLLISION WOULD BE VERY LIKELY. *NM

REAR LEFT COIL SPRING REPORTED BROKEN BY MY FORD DEALER ON MY 2001 MERCURY SABLE. SPRING WILL BE REPLACED. *NM

DT*: THE CONTACT STATED WHILE DRIVING 20 MPH AND TRYING TO AVOID A DEER, THE VEHICLE CRASHED INTO A POLE DAMAGING THE GRILL, HOOD, RADIATOR, FRONT BUMPER AND POSSIBLY THE FRAME. THE AIR BAG DID NOT DEPLOY. THE CONTACT WAS INJURED AND EXPERIENCED WHIP LASH AND NECK INJURIES. THE POLICE WAS NOT ALERTED OF THE INCIDENT.

DT*: THE CONTACT STATED WHILE DRIVING 30 MPH, THE BRAKES FAILED, CAUSING THE VEHICLE TO CRASH INTO A ROAD SIGN. TWO OCCUPANTS INCURRED MINOR INJURIES. A POLICE REPORT WAS TAKEN AT THE SCENE OF THE CRASH. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE CAUSE OF THE PROBLEM WAS UNABLE TO BE DETERMINED.

2001 SABLE (PURCHASED NEW 10/20/2001) HAD FOUR NEW GOODYEAR TIRES INSTALLED ON 3/24/2006 AT 25,998 MILES. AFTER SEVERAL WEEKS OF LISTENING TO MY SON, THE DRIVER OF THE CAR, COMPLAIN THAT THE REAR WAS VERY LOW TO THE GROUND, I TOOK IT INTO THE GOODYEAR DEALER ON 9/4/2006 WITH 29,255 MILES. THEY DISCOVERED THE CAUSE WAS FRACTURED REAR COIL SPRINGS ON BOTH THE DRIVER AND PASSENGER SIDES OF THE VEHICLE. THE KNIFE SHARP FRACTURED ENDS OF THE BROKEN SPRINGS WERE EXTENDING DOWN BELOW THE SPRING SEATS AND RESTING UP AGAINST THE TIRES MAKING SLIGHT CONTACT WITH THE INSIDE WALLS OF BOTH REAR TIRES. THE SERVICE MECHANIC ADVISED THAT IT WAS UNSAFE TO DRIVE THE VEHICLE. BEING LABOR DAY AND WITH NO MERCURY DEALERSHIPS OPEN, I HAD THEM REPLACE THE FRACTURED SPRINGS WITH MONROE QUICK STRUTS AT A TOTAL COST OF $740.92. SINCE THE SERVICE TECH ADVISED ME THAT THIS WAS A COMMON OCCURRENCE ON THE TAURUS AND SABLE MODELS, I DECIDED I SHOULD CHECK FOR RECALLS. I SEE THAT THERE IS AN INVESTIGATION UNDERWAY ON THESE REAR SPRINGS AND FELT COMPELLED TO VOICE MY COMPLAINT AFTER READING FORD'S UNACCEPTABLE RESPONSE TO THE NHTSA INITIAL INQUIRY. I SAVED THE ORIGINAL SPRINGS/STRUTS WHICH SHOW MULTIPLE FRACTURES IN EACH SPRING IN CASE SOMEONE WANTED TO CHECK THE METALLURGICAL PROPERTIES OF THE STEEL. BOTH OF THESE SPRINGS HAVE FAILED WITHIN 5 MONTHS OF EACH OTHER. THESE SHOULD BE RECALLED BEFORE SOMEONE IS SERIOUSLY INJURED. I CONSIDER MYSELF FORTUNATE TO DISCOVER THESE DEFECTIVE SPRINGS BEFORE THEY PUNCTUR

DT*: THE CONTACT STATED THE REAR COIL SPRINGS FRACTURED. AN INDEPENDENT MECHANIC DETERMINED THE REAR COIL SPRINGS FRACTURED DURING A ROUTINE TIRE CHECK TO HAVE THE TIRES ROTATED. THERE WERE NO PROBLEMS WITH THE VEHICLE PRIOR TO THE TIRE ROTATION. UPDATED 09/21/06. *JB

COOLANT LEAKS FOR BOTTOM I HAVE A 2001 MERCURY SABLE LS IT HAS THE 3.0 LITER MOTOR NOT 24 VALVE. I HAVE TALKED WITH THREE OTHER PEOPLE AND THEY HAVE ALL FORD TAURUS'S AND THEY HAD TO REPLACE COOLANT BOTTLE BECAUSE THEY ALL CRACKED ON THE BOTTOM OF THE BOTTLE. ITS ODD THAT FOUR PEOPLE THAT I KNOW WE ALL HAVE TO CHANGE THE BOTTLE WITHIN A YEAR OF EACH OTHER. COULD THERE BE FAULTY BOTTLES MADE AND WILL THE ANTIFREEZE DAMAGE OTHER PARTS ON MY CAR. I ONLY HAVE 78,000 MILES ON THE CAR. *JB

I WAS STARTING TO DRIVE HOME AFTER VISITING A FRIEND, AND I HEARD A VERY STRANGE NOISE COMING FROM UNDER THE CAR. I HAD MY FRIEND LISTEN AND HE DETERMINED I SHOULD GO HOME AND CALL RIGHT AWAY TO MY CAR DEALER/REPAIR SHOP. *JB

DT*: THE CONTACT STATED WHILE DRIVING AT 55 MPH., ON A CLEAR DRY DAY, THE REAR DRIVER SIDE TIRE BLEW OUT. WHEN THE TIRE WAS CHANGED, THE INTERIOR SIDE WALL WAS OBSERVED TO BE WORN AWAY AND HAD BEEN PUNCTURED BY A FRACTURED COIL. THE VEHICLE WAS DRIVEN TO THE DEALER SERVICE FOR REPAIRS. THE MANUFACTURER WAS ALSO ALERT.

DT*: THE CONTACT STATED WHILE DRIVING AT 45 MPH, A LOUD INDESCRIBABLE NOISE WAS HEARD FROM THE REAR PASSENGER SIDE OF THE VEHICLE. UPON INVESTIGATION, THE SOURCE OF THE NOISE WAS UNDETECTABLE. THE NOISE CONTINUED WHEN TRAVEL RESUMED. AN INDEPENDENT SERVICE MECHANIC INSPECTED THE VEHICLE AND DISCOVERED THE REAR PASSENGER SIDE COIL WAS FRACTURED AND SHREDDED THE INSIDE SIDEWALL OF THE TIRE. THE TIRE AND BOTH REAR COILS WERE REPLACED. UPDATED 10/25/06. *JB

NO REAL SIGNS OF DISTRESS UNTIL THE MAIN BEARINGS FAILED. AT 33,000 MILES, PROOF OF SERVICE AND OIL CHANGES COVERING THE FIRST 29,000 MILES. VEHICLE DEVELOPED A BAD KNOCK. HAD IT TOWED TO A FORD DEALERSHIP FOR INSPECTION. TOLD ME THAT THE MAIN BEARINGS ON THE CAM WENT BAD. ONE FORD DEALERSHIP TELLS ME FORD WILL HELP WITH THE COST OF TOTAL ENGINE REPLACEMENT, UNFORTUNATELY, NOT THE DEALERSHIP THE CAR IS AT. *JB

DRIVER SIDE REAR COIL SPRING BROKE AND GROOVED TIRE. STRUT,TIRE, SPRING AND ALIGNMENT ARE REQUIRED FOR REPAIR. *JB

DT*: THE CONTACT STATED THERE WAS A RUMBLING NOISE COMING FROM THE REAR SUSPENSION AT VARIOUS SPEEDS. UPON INSPECTION THE DEALERSHIP DETERMINED THE REAR SPRINGS FRACTURED CAUSING BOTH REAR TIRES TO TEAR. UPDATED 6/23/2006 - *NM

2001 SABLE REAR COIL SPRING CORRODED AND BROKE. THE BROKEN SPRING PUNCTURED THE TIRE CAUSING A BLOWOUT. OUR DEALER INFORMED US THAT BOTH SPRINGS NEEDED TO BE REPLACED. ADDITIONALLY WE WERE INFORMED THAT THERE WAS A RECALL ON THE FRONT SPRINGS O4S17. HOWEVER THE RECALL IS NOT TO REPLACE THE SPRINGS, THEY WILL BE INSTALLING SPECIAL SHIELDS ON THE FRONT SPRINGS SO THAT IF A SPRING DOES FAIL IT WILL NOT CAUSE THE TIRE TO BLOW OUT. THIS TO ME IS UNACCEPTABLE! HOW CAN YOU ALLOW THE FORD TO PRODUCE AND SELL FAULTY AND UNSAFE AUTOMOBILES WITHOUT DEMANDING THAT THEY FIX THE PROBLEM AND NOT APPLY A BAND-AID?

BROKEN REAR COIL SPRINGS ON MY 2001 MERCURY SABLE, ONE SPRING RIPPED MY LEFT REAR TIRE. BOTH SPRINGS REPLACED ALONG WITH THE TIRE. *NM

I OWN A 2001 MERCURY SABLE WITH 54,300 MILES ON IT. AS I WAS DRIVING, I NOTICED A PARTICULAR NOISE COMING FROM THE BACK END OF THE CAR. I NEEDED TO HAVE THE OIL CHANGED ANYWAY, SO WHEN I TOOK IT IN TO THE DEALERSHIP, I ASKED THEM TO CHECK THE BACK END BECAUSE IT SOUNDED AS IF THE BRAKES WERE HANGING UP. WHEN THE DEALERSHIP CHECKED, THEY TOLD ME THAT BOTH OF THE BACK SPRINGS WERE BROKEN AND THAT ONE OF THE SPRINGS WITH A POINTED PORTION HAD RUINED MY NEW TIRE (THE TIRES HAD 7,000 MILES ON THEM). WHEN I ASKED ABOUT A RECALL OR WARRANTY, I WAS TOLD BY THE DEALERSHIP THAT ONLY THE FRONT COILS/SPRINGS HAD BEEN RECALLED AND THE TOTAL COST WOULD BE MY RESPONSIBILITY. THUS, I HAD TO PURCHASE TWO REAR COILS/SPRINGS, A NEW REAR TIRE, AND HAVE MY CAR ALIGNED AGAIN. AT FIRST, I CONSIDERED MYSELF LUCKY BECAUSE I WAS NOT IN AN ACCIDENT AND HURT MYSELF OR SOMEONE ELSE. BUT AFTER I HEARD THAT THE FRONT COILS/SPRINGS WERE RECALLED BY FORD, THEN I DID NOT UNDERSTAND WHY THE BACK ONES WERE NOT AS WELL. NOW THAT I HAVE DONE SOME RESEARCH ON THE MATTER, I UNDERSTAND THAT THIS HAS BEEN A PROBLEM WITH OTHER CONSUMERS AND THAT THE NHTSA IS INVESTIGATING THE 2001 AND 2002 FORD TAURUS AND MERCURY SABLE BECAUSE OF CONSUMER COMPLAINTS OF FRACTURES IN THE REAR COIL SPRINGS. *JB

2001 MERCURY SABLE WIPER COWL AND POLLEN AIR FILTER WAS FULL OF WATER. *TS ***NAR*** THE BLOWER AND DEFROSTER WERE INOPERABLE.

DT*: THE CONTACT STATED WHILE TRAVELING AT APPROXIMATELY 30 MPH DURING AN ICE/SLEET STORM THE FRONT WINDSHIELD WIPERS STOPPED WORKING. AN INDEPENDENT MECHANIC DETERMINED THE WINDSHIELD/WIPER MOTOR WAS DEFECTIVE. THE MOTOR WAS REPLACED. THERE IS AN NHTSA RECALL, #01V258000 VISIBILITY: WINDSHIELD WIPER/WASHER: MOTOR. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. *AK

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY A PORTION OF THE REAR SPRING ON THE DRIVER'S SIDE FRACTURED AND FELL OFF. THE DEALER HAS BEEN CONTACTED. ALSO, CONTACTED FORD MOTOR COMPANY, AND THEY WERE NOT INTERESTED IN TAKING CARE OF THE PROBLEM SINCE THERE WAS NO RECALL ON THE REAR SPRINGS. FRONT SPRING FRACTURED AND BROKE ON 07/08/2004 AT 54101 MILES. BOTH FRONT SPRINGS WERE REPLACED. A RECALL WAS ISSUED FOR THEM IN AUGUST 2004. SPRINGS WERE REPLACED AGAIN ON 03/02/2005 AS PER THE RECALL. THE CONSUMER WAS REIMBURSED BY FORD MOTOR COMPANY FOR THE COST TO REPLACE FRONT SPRINGS ON 07/08/2004. UPDATED 06/07/2006. *AK *TS

HAD A FAILURE OF THE LEFT FRONT COIL SPRING WHILE STARTING UP FROM A STOP AND TURNING RIGHT. THERE WAS NO LOSE OF CONTROL OF THE VEHICLE SINCE THE SPEED WAS ONLY 10-15 MPH AT THE TIME. THE FAILURE WAS CONTAINED BY THE "SPRING SHIELD" AND THIS SPRING WAS REPLACED UNDER A RECALL. WHEN THE SERVICE DEPARTMENT TOOK THE CAR IN TO REPLACE THE FRONT SPRINGS, THEY NOTED THAT THE LEFT REAR COIL SPRING HAD ALSO FAILED AND THE RIGHT SIDE WAS ABOUT TO FAIL TOO. THEY TOLD ME "THIS WAS A COMMON PROBLEM BUT IT WAS NOT COVERED UNDER THE PRESENT RECALL THOUGH IT MAYBE COVERED BY A FUTURE RECALL." THE FAILURE CAUSED THE BOTTOM OF THE SPRING TO PASS BY THE LOWER SPRING MOUNTING AND THE POINT OF THE SPRING WAS LESS THAN 1/4" FROM THE SIDEWALL OF THE LEFT REAR TIRE. ANY FURTHER TRAVEL OF THE SPRING WOULD HAVE PUNCTURED THE TIRE AND THIS FAILURE WAS NOT VISIBLE UNLESS THE TIRE WAS REMOVED OR THE VEHICLE WAS LIFTED. BOTH REAR SPRINGS HAVE BEEN REPLACED AND THE FAILED SPRINGS HAVE BEEN SAVED. *NM

FAILURE OF REAR COIL SPRINGS, SIMILAR TO SAFETY RECALL #04V332000 APPLICABLE TO FRONT SPRINGS. BOTH REAR COILS BROKE, AND SHARP END OF RIGHT REAR CONTACTED INSIDE OF TIRE. FORD OFFERED NO HELP OR REMEDY. *NM

2001 MERCURY SABLE BOTH REAR COIL SPRINGS FRACTURED WHILE TURNING A CORNER. NOTHING IN THE CAR EXCEPT THE DRIVER. NO OTHER DAMAGE. *JB

FRONT PASSENGER SEAT BELT LOCKED AND WON`T RELEASE CONTACTED FORD ABOUT RECALL #01S16 THEY SAY CAR NOT ON THAT RECALL THE PROBLEM IS THE SAME AS THE RECALL,CAR MADE AT SAME PLANT, SAME TIME FRAME AS PROBLEMS WERE FOUND. *NM

TOOK MY CAR TO A REPAIR SHOP FOR NOISE COMING FROM RIGHT REAR, THOUGHT MAYBE THE BRAKES. REPAIR SHOP SHOWED ME BROKEN SPRING AND STRUT HAD CUT GROOVE IN RIGHT REAR TIRE. I BOUGHT CAR USED IN 2003 WITH ONLY 16,000 MILES ON IT. I T NOW HAS 33,000 MILES ON IT. I AM A 52 YEAR OLD WOMAN THAT IS THE SOLE PERSON DRIVING THIS CAR. I HAVEN'T DRIVEN THIS CAR MORE THAN 17,000 IN ALMOST THREE YEARS. THIS KIND OF PROBLEM SHOULD NOT BE ON THIS CAR. THE REPAIR SHOP TOLD ME THAT THIS REPAIR IS COMMON ON THIS PARTICULAR CAR! I THINK THIS PART IS HAS BEEN DEFECTIVE SINCE MANUFACTURED. CAN I GET ANY REIMBURSEMENT FOR THIS REPAIR? IT IS COSTING ME OVER $900!! *NM

DEFECTIVE REAR SPRINGS IN 2001 MERCURY SABLE. THE MANUFACTURER ADMITS A DEFECT IN THE FRONT COIL SPRINGS AND LAUNCHED A RECALL. HOWEVER, THE REAR COIL SPRINGS ALSO PROVED TO BE DEFECTIVE ON MY VEHICLE. MANUFACTURER REFUSED TO COVER EXPENSE. THE REAR COIL SPRING BROKE WHICH IN TURN DAMAGED THE STRUT AND GOUGED THE NEW TIRE WHILE VEHICLE WAS TRAVELING ON HIGHWAY. IT IS APPARENT THERE WAS A FLAW IN THE METAL. THE TOTAL AMOUNT OF THE REPAIRS WAS $446.66 FORTUNATELY I WAS NOT INVOLVED IN AN ACCIDENT WHEN THE TIRE BLEW OUT. *NM

THE REAR COIL SPRING ON MY 2001 MERCURY SABLE BROKE DAYS AFTER I HAD THE VEHICLE IN TO A FORD DEALER FOR THE RECALL ON THE FRONT COIL SPRING. AFTER THE REAR COIL SPRING BROKE IT WAS RUBBING AGAINST THE INSIDE OF THE TIRE AND WOULD HAVE PUNCTURED THE TIRE IF I DROVE THE VEHICLE BEYOND TO THE REPAIR GARAGE. DUE TO THE REAR SPRING BREAKING I NEEDED TO REPLACE BOTH REAR COIL SPRINGS AND STRUTS. *NM

DT*: THE CONTACT STATED THE FRONT PASSENGER SEATBELT DOES NOT COME OUT OF THE RETRACTOR MORE THAN ONE AND A HALF INCHES. AN INDEPENDENT REPAIR SHOP DETERMINED THE SEATBELT ASSEMBLY NEEDS TO BE REPLACED.

SABLE/2001 REAR SPRING BROKE IN NOT ONE BUT TWO SPOTS,FRONT SPRINGS ARE UNDER RECALL FOR THIS PROBLEM,BUT THE REARS ARE NOT! WHY ARE THAY NOT UNDER RECALL! *JB

DT*: THE CONTACT STATED THE AIRBAG LIGHT ILLUMINATED BRIEFLY, AND THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THE DEALERSHIP PERFORMED A DIAGNOSTIC TEST AND DETERMINED THE AIRBAG SENSORS WERE INOPERATIVE.

DT*: THE CONTACT STATED THE REAR SUSPENSION OF THE VEHICLE APPEARED TOO CLOSE TO THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE DEALER SUGGESTED REPLACING THE REAR COIL SPRINGS BECAUSE THEY WERE CRACKED. THE REAR COIL SPRINGS WERE REPLACED WHICH CORRECTED THE PROBLEM. UPDATED 04/11/06. *JB

2001 MERCURY SABLE LS TIRE BLEW OUT. THE FRONT COIL SPRING AND STRUT ASSEMBLY FRACTURED, PIERCING THE TIRE. THIS CAUSED THE TIRE INSIDE WALL TO SHRED. *TS THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP FOR REPAIRS. THE CONSUMER LATER FOUND OUT THAT THE FRONT COIL SPRING HAD BEEN RECALLED. THE CONSUMER CONTACTED THE MANUFACTURER WHO ADVISED HER TO CONTACT THE LOCAL DEALER AND SUBMIT THE INVOICE FOR REIMBURSEMENT. THE INVOICE WAS TAKEN TO THE LOCAL DEALER BUT THEY REFUSED TO ACCEPT IT BECAUSE THE REPAIR WERE NOT MADE BY THEM OR AT ANOTHER FORD DEALER. *NM

DT*: THE CONTACT STATED WHILE PULLING OUT OF THE DRIVEWAY AT 5 MPH IT FELT AS IF THE PARKING BRAKE WAS ON. UPON INSPECTION, THE CONTACT NOTICED THE WHEEL WELLS WERE RESTING ON THE TIRES. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE THEY DETERMINED THE FRONT DRIVER AND REAR PASSENGER SIDE COIL SPRINGS WAS FRACTURED. THE FRONT COIL SPRINGS WERE REPLACED UNDER RECALL, BUT THE REAR COIL SPRINGS WERE NOT REPAIRED. THE REAR COILS SPRINGS WERE REAPIRED UNDER THE RECALL AS WELL. UPDATED 03/28/06. *JB

ON 2/22/06 THE RIGHT REAR COIL SPRING ON MY 2001 MERCURY SABLE FRACTURED. THE VEHICLE WAS TRAVELING AT 30 M.P.H. ON A SMOOTH PAVED ROADWAY. THE SABLE HAS JUST OVER 80,000 MILES. WHEN THE COIL SPRING FRACTURED, IT CAUSED SEVERE DAMAGE TO THE BRAND NEW TIRE, LEAVING IT UNUSABLE. I WAS ADVISED BY MERCURY, THE WOULD NOT COVER REPAIR COST BECAUSE THERE IS NO OPEN RECALL FOR THE REAR SPRINGS, JUST THE FRONT. I AM IN THE PROCESS OF PURCHASING A NEW SPRING ($50 )& TIRE ($150). IT WILL COST $80 IN LABOR TO MAKE REPAIRS & $45 FOR AN ALIGNMENT. TOTAL COST TO ME: $325!!!!!!!!!!!!!! *JB

RIGHT REAR COIL SPRING BROKEN. *JB

DT*: THE CONTACT STATED WHILE DRIVING IN NORMAL CONDITIONS AT 15 MPH, A NOISE WAS HEARD IN THE RIGHT REAR TIRE WELL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE DEALER DISCOVERED THE RIGHT REAR SPRING FRACTURED, BROKE IN HALF AND RUBBED A 360 DEGREE GROOVE ON THE TIRE. THE DEALER REPLACED BOTH REAR SPRINGS AND REAR TIRES TO ENSURE ADDITIONAL SAFETY MEASURES. UPDATED 3/17/2006 - *NM

WHILE AT MY MERCURY DEALER FOR A ROUTINE OIL CHANGE AND TIRE ROTATION I WAS INFORMED BY THE SERVICE REP THE DRIVERS SIDE REAR COIL SPRING WAS FRACTURED/BROKEN AND CONTINUED USE COULD RESULT IN PUNCTURED REAR TIRE AND A POTENTIALLY DANGEROUS SITUATION. THE VEHICLE WHICH I PURCHASED NEW AND HAS 55,000 MILES ON IT. I HAVE NO IDEA WHEN THE COIL SPRINGS FAILED. THE SERVICE REP SUGGESTED REPLACING BOTH REAR COIL SPRINGS, BOTH REAR STRUTS AND STABILIZER RODS THE COST OF WHICH WOULD BE $610!! THE SUGGESTION TO REPLACE BOTH REAR SPRINGS LEADS ME TO BELIEVE THE ONE BROKEN SPRING IS NOT AN ISOLATED INCIDENT! AFTER LOOKING AT THE COMPLAINTS ON THIS SITE REGARDING SIMILAR COMPLAINTS WITH THE COIL SPRINGS I'M CONVINCED FORD IS WELL AWARE OF THE INFERIOR QUALITY COIL SPRINGS THEY HAVE INSTALLED IN THESE VEHICLES. THE RECALL FOR THE FRONT COIL SPRINGS LEADS ME TO BELIEVE THAT THE REAR COIL SPRINGS ARE OF THE SAME INFERIOR QUALITY AND PRESENT A DANGEROUS SITUATION WHICH FORD HAS ELECTED TO IGNORE. I WILL NO DOUBT GRUDINGLY HAVE THE REPAIR DONE BUT WILL NO LONGER TRUST OR PURCHASE THE FORD PRODUCT LINE WHICH IS UNFORTUNATE BECAUSE I DO LIKE MY SABLE. *NM

DT*: THE CONTACT STATED THERE WERE TWO PROBLEMS WITH THE VEHICLE. THE FIRST BEING THE ENGINE WOULD NOT START INTERMITTENTLY. THE ENGINE WOULD START IF IT WAS BOOSTED. THE VEHICLE WAS TAKEN TO THE LOCAL INDEPENDENT REPAIR SHOP FOR INSPECTION. THE REPAIR PERSONNEL DISCOVERED THE BATTERY CABLES HAD SEPARATED FROM THE TERMINALS. THE CABLES WERE REPAIRED. THE SECOND WAS A TRANSMISSION FAILURE. THE TRANSMISSION WAS SHIFTED INTO PARK AND THE VEHICLE LURCHED FORWARD. AFTER THIS INCIDENT, THE VEHICLE WOULD NOT GO INTO ANY GEAR. THE VEHICLE WAS TOWED TO THE LOCAL REPAIR SHOP FOR INSPECTION. THE TRANSMISSION WAS REBUILT AND THE VEHICLE DRIVES NORMAL. THE FRONT BUMPER FASCIA CRACKED. THE LEFT REAR TIRE FAILED. UPDATED 03/03/06. *JB

WHILE EATING BREAKFAST, MY WIFE HEARD A METAL POPPING SOUND OUTSIDE NEAR OUR 2001 MERCURY SABLE. WHEN SHE WENT OUT TO INVESTIGATE, SHE FOUND A PIECE OF THE REAR RIGHT COIL SPRING. THIS HAPPENED MINUTES BEFORE SHE WAS TO LEAVE WITH OUR CHILDREN. I CONTACTED FORD AND THE DEALER AND WAS LEFT TO PAY FOR THE TOWING AND REPAIRS $80 & $303.99 FOR A TOTAL OF $383.99. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE FIRST BEING A FRONT COIL SPRING AND TIRE WHICH WAS BLOWN OUT THEN SUBSEQUENTLY REPLACED BY FORD ON A RECALL. I FIND IT DISTURBING THAT THE SPRINGS WITH THE SAME FAULTY METAL WERE ALLOWED TO REMAIN ON THE REAR SUSPENSION AND NOT REPLACED. TWICE MY FAMILY HAS AVERTED DISASTER CONNECTED WITH THESE COIL SPRINGS. WHEN IS FORD GOING TO DO THE RIGHT THING AND REPLACE ALL THESE FAULTY SPRINGS? MAYBE AFTER ENOUGH PEOPLE ARE INJURED OR DIE! *JB

DT*: THE CONTACT STATED WHILE ACCELERATING FROM A STOP TO DRIVING 2 MPH THERE WAS A LOUD NOISE AND A RUBBING SOUND COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS SEEN BY AN INDEPENDENT REPAIR SHOP. THE MECHANIC DETERMINED THE LEFT REAR COIL SPRINGS WAS BROKEN AND RUBBED INTO THE TIRE. BOTH THE LEFT AND RIGHT REAR COIL SPRINGS, LEFT TIRE AND STRUTS HAVE BEEN REPLACED. THE MANUFACTURER WAS NOTIFIED. UPDATED 2/21/2006 - *NM

DT*: THE CONTACT STATED WHILE DRIVING 45MPH THE VEHICLE ACCELERATED TO 90 MPH BEFORE THE BRAKES WERE ABLE TO HOLD. THE VEHICLE WAS DRIVEN TO THE NEAREST INDEPENDENT REPAIR SHOP. UPON INSPECTION THE MECHANIC DETERMINED ICE HAD BUILT UP ON THE THROTTLE HOUSING AROUND THE PCV VALVE. THE TEMPERATURE ON THE DATE OF FAILURE WAS BETWEEN -8 AND -12 DEGREES. THERE WAS A FIRE IN THE WHEEL WELL AREA BECAUSE OF THE PRESSURE THAT WAS APPLIED TO THE BRAKES. THE MECHANIC REPLACED THE PCV VALVE. UPDATED 02/24/06

REAR DRIVER'S SIDE COIL SPRING BROKE WHILE BACKING OUT OF GARAGE. THE SPRING WAS WITHIN 1/4" OF POKING MY TIRE. MY MERCURY HAS 53,000 MILES. THE FRONT COIL SPRINGS HAVE A RECALL BUT NOT THE REAR!?!?! I AM SURE GLAD THAT IT HAPPENED IN MY DRIVEWAY.*AK