Page 4 of 7 · complaints 151–200 of 335

1995 Mercury Mystique complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1995 record →

Electrical System › Wiring
Filed Sep 11, 2000OH

ELECTRICAL SYSTEM SUDDENLY FAILED WHILE DRIVING TO WORK. ONLY THE INTERIOR LIGHTS WOULD OPERATE AND THE EMERGENCY FLASHERS WOULD NOT COME ON FOR SAFETY. WHEN GEARSHIFT WAS PUT INTO "PARK" IT WOULD NOT COME OUT BECAUSE INTERLOCK IS ELECTRICALLY ACTIVATED (CAR COULD NOT BE PUSHED TO SAFE LOCATION OUT OF TRAFFIC). SEVERAL HEAVY GUAGE RED WIRES THAT CONNECT TO BATTERY POSITIVE TERMINAL (AND RUN UNDERNEATH THE BATTERY) LOST INSULATION AND SHORTED OUT CAUSING ABRUPT LOSS OF ELECTRIC POWER TO ALL ITEMS EXCEPT INTERIOR LIGHTS. FORD SENT LETTER 10/1999 EXTENDING WARRANTY FOR "CERTAIN" UNDERHOOD WIRING HARNESSES THAT COULD EXPERIENCE INSULATION CRACKING AND FAILURE, BUT WILL NOT ACCEPT WARRANTY CLAIM FOR MY SITUATION. I FEEL THIS IS A VERY UNSAFE CONDITION (THE CAR STALLED WITH ABSOLUTETLY NO WARNING) AND MAY EXIST ON OTHER MYSTIQUES AND CONTOURS. I HAVE ELECTRONIC IMAGES OF FAULTY WIRES AND FORD'S EXTENDED WARRANTY LETTER FOR YOUR INSPECTION. PLEASE CONTACT ME IF YOU NEED THIS INFORMATION. THANK YOU.

Suspension › Front › Springs › Coil Springs
Filed Sep 11, 2000MA

POTENTIAL FOR ACCIDENT IF BROKEN SPRING TEARS TIRE. DEALER'S TECHNICIAN ESTIMATES THAT HE HAS SEEN FIVE SIMILAR FAILURES ON MYSTIQUES IN THE PAST YEAR. *AK

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Sep 11, 2000CA

RECALL 95V232 WAS COMPLETED ON VEHICLE ACCORDING TO DEALER, HOWEVER GAS TANK IS LEAKING GASOLINE, CONSUMER WANTS REIMBURSEMENT. *SLC

Steering › Hydraulic Power Assist System
Filed Sep 6, 2000FL

WHEN GOING THROUGH A PUDDLE OF WATER (OF ANY SIZE) STEERING GET VERY DIFFICULT. ALSO WHEN HITTING BUMPS WITH ONE OF THE FRONT WHEELS THE ABS GOES OUT. *AK

Parking Brake
Filed Aug 27, 2000NJ

HAND BRAKE FAILS TO HOLD CAR WHEN MOVING OR STOPPED

Suspension › Rear
Filed Aug 24, 2000MN

LOUD "CLUNK" IN THE RIGHT REAR SPING WHEN ANY WEIGHT IS IN THE BACK SEAT. CONTACTED FORD COMPANY, WHO HAS A EXTENDED WARRANTY ON THE FRONT SPRINGS. I WAS INFORMED THAT THEY HAD NO SUCH COVERAGE FOR THE REAR SPRING, ALTHOUGH THE SPRING ARE THE SAME AND CAN EXPERIENCE THE SAME CORRESION.

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 12, 2000NJ

SERPENTINE BELT CAN SLIP WHEN WET AND MAKING A TURN BECAUSE YOU LOSE POWER STEERING AND ENGINE MAY STOP. VERY DANGEROUS EVEN THOUGH IT HAPPENS AT SLOW SPEED BECAUSE HARD STEERING AND BRAKEING, NOT POWER ASSISTED. JUST MISSED HAVING HEAD ON COLLISION. THIS HAS TO BE INVESTIGATED BECAUSE IT MAY HAVE CAUSED SOME SERIOUS OR FATAL ACCIDENTS WITHOUT BEING NOTICED AS THE REASON. HAVE THERE BEEN ANY INTERNAL NOTICES ABOUT THIS AT FORD?

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 8, 2000NY

CONSUMER WAS ABLE TO REMOVE KEY OUT OF THE IGNITION WITHOUT GEAR FULLY ENGAGED INTO PARK . ABOUT 2 HOURS LATER, 6 YEAR OLD CHILD WENT INTO VEHICLE TO GET A CD OUT OF VEHICLE WHEN HE ACCIDENTLY HIT THE GEAR SELECTER INTO REVERSE, CAUSING CHILD TO PANIC AND JUMP OUT , VEHICLE ROLLED OVER CHILD'S LEG . GEARS CAN BE MOVED WITHOUT KEY IN THE IGNITION AND WITHOUT APPLYING BRAKES. *AK

Electrical System
Filed Aug 3, 2000FL

THERE IS AN ELECTRICAL PROBLEM THAT CAUSED ALL INTERIOR LIGHTS AND BRAKE LIGHTS TO DIM. DEALER HAS BEEN CONTACTED. *AK

Structure › Body
Filed Aug 2, 2000FL

FAULTY ENGINE COMPARTMENT DESIGN - ALLOWS ALTERNATOR AND ELECTRICAL SYSTEM TO SHUT DOWN WHEN VEHICLE IS DRIVEN THROUGH AS LITTLE AS 3-4 INCHES OF STANDING WATER ON THE ROADWAY

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Jul 15, 2000MN

I HAVE REPLACED: ENGINE, TRANSMISSION, BLOWER MOTOR, BRAKES, NOW THE STRUTS ARE GOING OUT. THE CAR IS A LEMON!! *AK

Suspension › Rear › Springs
Filed Jul 11, 2000IL

BOTH REAR COIL SPRINGS HAVE BROKEN. PLEASE PROVIDE FURTHER DETAIL.*AK

Electrical System › Wiring › Front Underhood
Filed Jun 24, 2000MS

WE HAVE OWNED SAID 1995 MERCURY FOR 2 YEARS.WE DID NOT RECIEVE ANY DEFECT NOTIFICATION ON WIRING PROBLEMS .ALL UNDER HOOD WIRING INSULATION IS CRACKED AND PEELING OFF. LOCAL DEALER SAYS WARRANTY ONLY COVERS CARS 5 YEARS OLD OR 100,000 MILES. MANUFACTURER REFUSES TO HONOR 8 YEAR SAFTY DEFECT WARRANTY. *AK

Parking Brake › Conventional
Filed Jun 22, 2000WA

DUE TO DEFECTIVE PARKING BRAKE WHICH BECAME CORRODED, PARKING BRAKE DID NOT RELEASE. ALSO, PREMATURE WEAR OF REAR BRAKE PADS, CAUSED EXTENDED STOPPING DISTANCE WHICH COULD RESULT IN A CRASH. BRAKE CABLE WAS REPLACED AFTER MUCH DELAY. *AK *ML

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Jun 22, 2000WA

HAD ALL NEW BRAKE PADS AT 56000 MILES. AT DEALER SERVICE AT 77000 DEALER NOTED REAR BRAKES AT 10%.DEALER NEW OF PROBLEM, CORRODED PARKING BRAKE CABLE. PART HAS BEEN ON BACK ORDER SINCE APRIL SERVICING. NEITHER DEALER OR FORD WILL SAY WHEN AVAILABLE. *AK

Power Train › Automatic Transmission › Lever and Linkage › Floor Shift
Filed May 15, 2000NJ

TRANSMISSION GEAR GETS STUCK IN PARK OR REVERSE. WHEN THIS HAPPENS CONSUMER CANNOT GET VEHICLE INTO DRIVE. SOMETIMES IT GETS IN DRIVE AND CANNOT BE PLACED INTO PARK. DEALER HAS NOT BEEN CONTACTED.*AK

Suspension › Front › Springs › Coil Springs
Filed May 8, 2000WI

SUSPENSION BOLTS & COIL SPRINGS HAD RUSTED THROUGH & BROKE. HAPPENED WHILE DRIVING VEHICLE. HAD NO WARNING OF ANY PROBLEMS. TOOK VEHICLE TO DEALER & INFORMED BY MECHANIC REPAIRS CAN BE DONE. *AK

Engine and Engine Cooling
Filed Apr 12, 2000NY

FLEX PIPE BROKEN, FUEL SYSTEM VERY POOR AND IGNITION SYSTEM ALSO.

Engine and Engine Cooling › Cooling System
Filed Mar 29, 2000TN

THE COOLING SYSTEM ON THE ENGINE BLOCK HAS BEEN REPLACED BUT IT STILL RUNS HOT. FORD DID A BUYBACK ON ALMOST EVERY V6 MADE IN 1995 BUT MY CAR MODEL. THEY CLAIM THAT THERE HAVE BEEN NO ENGINE BLOCK COMPLIANTS ON MY CAR MODEL. BUT ALL OF THE PEOPLE I KNOW THAT HAVE THE SAME CAR ARE HAVING THE SAME OVERHEATING PROBLEMS. *AK

Engine and Engine Cooling › Cooling System
Filed Mar 27, 2000MO

TEMP GAUGE STAYS TO RIGHT OF "L" ON GAUGE & CAR SMELLS HOT, DEALER SAYS EVERYTHING IS "NORMAL". FROM PAST EXPERIENCE I KNOW IT'S NOT "NORMAL" FOR A 4CYL. TO RUN HOT. WHAT CAN I DO IF DEALER SAYS THERE'S NOTHING WRONG?*AK

Vehicle Speed Control › Cables
Filed Mar 24, 2000NY

WHILE DRIVING VEHICLE AT HIGHWAY SPEEDS THROTTLE CABLE BROKE, VEHICLE WAS NOT ABLE TO ACCLERATE AND STALLED WHICH COULD HAVE CAUSED A CRASH. DEALER REPLACED THE THROTTLE CABLE. *AK

Suspension › Rear › Springs
Filed Mar 20, 2000WI

BOTH REAR COIL SPRINGS BROKEN. NLM

Suspension › Front › Springs › Coil Springs
Filed Mar 10, 2000NY

BOTH REAR SPRINGS BROKE. THE CAR IS ONLY 5 YEARS OLD. THE HEAVIEST ITEMS EVER CARRIED WERE 3 BAGS OF GROCERIES. I RECEIVED A LETTER FROM FORD MOTOR COMPANY IN 1999 REGARDING THE POSSIBLE FAILURE OF THE FRONT COIL SPRINGS. I REQUESTED THEY BE REPLACED AT THE TIME BEFORE FAILURE AND POSSIBLE ACCIDENT BUT FORD WOULDNT DO IT. THESE SPRINGS MUST BE MADE OF BAD STEEL. MY HUSBAND IS A MACHINIST/TOOL AND DIEMAKER AND LOOKED AT THE BROKEN SPRINGS AND CAN TELL THEY ARE CHEAP STEEL. IT COST US OVER $400.00 TO GET THE CAR FIXED. I WANT TO WRITE TO FORD MOTORS REGARDING THIS MATTER, WHO DO I WRITE TO,AT WHAT ADDRESS

Air Bags › Frontal
Filed Mar 9, 2000AZ

WHILE DRIVING AND WITHOUT A COLLISION OCCURRING DRIVER'S AND PASSENGER'S AIR BAGS DEPLOYED, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

Seats › Front Assembly › Power Adjust
Filed Feb 23, 2000CA

POWER SEAT FORE/AFT INOP - CAN'T ADJUST. BOTH FRONT HEAD RESTRAINT PLASTIC INNARDS HAVE DISINTEGRATED - WOBBLE AROUND -CAN'T ADJUST. FOUND CRUISE CONTROL INOP AFTER DELIVERY - REPLACED. DRIVERS SEATBELT BUCKLE STOP BUTTON GONE - FALLS TO FLOOR. WATER PUMP IMPELER EXPLODED ON FREEWAY - LEFT STRANDED. BATTERY/CABLE SHORTED &BURNED - CAUSED LOSS OF ENGINE POWER / STEERING UPON SHORT. HAS ALSO AFFECTED PERFORMANCE SINCE INCEDENT- - POOR MILAGE AND SUCH.AUTOMATIC TRANS. SWITCH FAILED ON FREEWAY CAUSED SUDDEN/ERRATIC SLOWING OF VEHICLE IN TRAFFIC AND LOSS OF ACCELERATION ABILITY.

Vehicle Speed Control
Filed Feb 23, 2000NC

THROTTLE STICKS AT WIDE OPEN POSITION. THIS CAUSED DAMAGE TO THE TRANSMISSION, WHICH NOW GRINDS WHEN SHIFTING INTO THIRD GEAR. THE DRIVESHAFT WAS REPLACED DUE TO NOISE AND VIBRATION AT A COST OF $1,100.00, BUT THIS DID NOT FIX THE PROBLEM. THE HEATER FAN SWITCH HAS FAILED TWICE. THE FIRST TIME IT WAS COVERED UNDER A VOLUNTARY PROGRAM. *AK

Visibility › Windshield
Filed Feb 14, 2000AL

WHILE DRIVING ON ROAD TRAVELLING 25MPH TURNED THE WINDSHIELD WIPERS ON, AND WINDOW WAS OBSTRUCTED BY A FILM OF OIL. CONTACTED DEALER, HE NOT ABLE TO DETERMINE THE PROBLEM OR WHERE IT WAS COMING FROM. ALSO TOOK IT TO TWO OTHER MECHANICS, AND STILL NOT ABLE TO FIND THE CAUSE OF THE PROBLEM. *AK

Seats › Front Assembly › Head Restraint
Filed Jan 22, 2000TN

HEAD RESTS ARE WOBBLY AND NOT STURDY. YH

Steering › Linkages › Tie Rod AssemblyCrash
Filed Nov 22, 1999MS

WHILE DRIVING DEFECTIVE TIE ROD END BROKE, CAUSING A LOSS OF STEERING CONTROL WHICH RESULTED IN A CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK

Air Bags
Filed Nov 3, 1999OH

MY AIRBAG INDICATOR LIGHT BLINKS, I TOOK MY CAR TO LANNINGS FORD HERE IN CAREY OH. THEY SAID THAT THE MODULAR & FUSE BLEW THEY DON'T KNOW WHAT CAUSED IT TO BLOW IF I GET IT FIXED THERES A GOOD CHANCE IT MAY BLOW AGAIN WE DON'T KNOW SO AS OF NOW MY AIRBAGS WON'T WORK IF THERE WAS TO BE AN ACCIDENT.

Power Train › Automatic Transmission
Filed Oct 14, 1999IL

WHILE DRIVING ON THE HIGHWAY AT 65MPH, TRANSMISSION WOULD JUMP FROM OVERDRIVE TO THIRD GEAR ON ITS OWN. SOMETIMES JUMP FROM NEUTRAL TO OVERDRIVE. WHOULD NOT HAVE PRIOR WARNINGS. HAD CONTACTED DEALER & TAKEN VEHICLE TO MECHANIC. PROBLEM CAN NOT BE DUPLICATED. *AK

Unknown or Other
Filed Oct 13, 1999FL

NO SUMMARY

Engine and Engine Cooling › Engine › Gasoline
Filed Oct 8, 1999PA

THE CAR HAS GIVEN ME NOTHING BUT TROUBLE. FIRST IT WAS THE DRIVER SIDE PASSENGER RESTRAINT, THAT WAS FIXED THE DAY AFTER IT WAS PURCHASED. THEN IT WAS THE BATTERY. I REPLACED IT MAY OF 1999. THEN IT WAS THE GEAR NOT IN THE EXACT SHIFT THAT IT SHOULD BE IN. NOW IT'S THE CAR OVERHEATING , GOING PAST THE RED 5 MINS. AFTER DRIVING. WHEN I TOOK IT TO A FORD DEALER THEY SAID IT NEEDED A NEW HEAD GASKET. COME ON NOW THERE ARE ONLY 50,000 MILES ON THIS 1995 VEHICLE. I CAN UNDERSTAND BRAKES ,TIRES YOUR USUAL WEAR AND TEAR BUT A NEW BATTERY AND HEAD GASKET? IT'S GOING TO COST ME ANYWHERE FROM $800-$1100 TO GET THIS REPAIR DONE. THAT'S A DOWN PAYMENT FOR A MORE MODERN CAR. AND ON TOP OF THAT THE VALUE FOR THE PIECE OF CRAP ACCORDING TO THE KELLEY BLUE BOOK, IS $3945. COME ON NOW. THERE ARE 198 CUSTOMER COMPLAINT ABOUT THIS 1995 MERCURY MYSTIQUE. IT TRULY NEEDS TO BE INVESTIGATED.

Vehicle Speed Control
Filed Oct 2, 1999DE

VEHICLES SPEED KEPT INCREASING WHEN FOOT WAS TAKEN OFF THE ACCELERATOR. THE ONLY WAY TO STOP THE VEHICLE WAS TO TURN THE VEHICLE OFF.

Electrical System › 12v/24v/48v Battery
Filed Oct 2, 1999OH

THE CAR HAS COME TO A DEAD STOP SEVERAL TIMES BEFORE. BATTERY WAS REPLACED, ALTERNATOR AND OTHER ITEMS REWIRED. DEALER SAID SIMILAR EVENTS HAVE OCCURED ON FEW OTHER CARS.

Fuel System, Gasoline › Storage › Tank Assembly
Filed Oct 2, 1999OH

FUEL DOOR DOESN'T ALWAYS OPEN, HALTING FUEL RE-FILL PROCESS, OCATIONAL FUEL SPILL/OVER RUN. FUEL TANK HAS BEEN WORKED ON TWO TIMES BY DEALERS. FUEL DOOR HAS BEEN WORKED ON ONE TIME BY DEALERS. RE-FUELING PROBLEM SEEMS TO VARY SLIGHTLY BY BRAND OF FUEL PURCHASED. ODDLY, SLOWER FUEL RE-FILL ACTION DOESN'T REALLY SEEM TO MAKE A DIFFERENCE.

Seats
Filed Sep 28, 1999MI

SEAT IS LOOSE UNDER SEAT AND ROCKS WHILE DRIVING.

Electrical System › Wiring
Filed Sep 20, 1999GA

THE INSULATION OF THE WIRING HAS DEGRADED, CAUSING THE VEHICLE TO SHORT OUT. DEALER HAS REPAIRED THE VEHICLE, AND THE PROBLEM STILL EXISTS.*AK

Electrical System › Wiring › Front Underhood
Filed Sep 19, 1999PR

DANGEROUS PROBLEM PLASE CONTACT OWNER AS SOON AL POSIBLE, 787-258-4177

Air Bags › FrontalCrash1 injured
Filed Sep 13, 1999MS

CONSUMER TOOK CAR TO THE DEALERSHIP SEVERALTIMES FOR BRAKE FAILURE/ STEERING COLUMN FAILURE, AND PREMATURE WEAR OF TIRES. HAD ALL HER TIRES REPLACED TWO MONTH AGO. WHILE DRIVING 45MPH ON THE HIGHWAY AND T APPROACHING A TRASH TRUCK IN FRONT OF HER, TRASH TRUCK SPEEDED UP AN D GOT IN FRONT OF CONSUMER'S VEHICLE. CONSUMER TRIED TO OVERTAKE THE TRASH TRUCK AND RAN INTO A CURB. TRASH TRUCK PUT ON BRAKES AND SO DID CONSUMER. HOWEVER, CONSUMER'S VEHICLE REAR ENDED THE BACK OF THE TRUCK DUE TO BRAKE FAILUE, AND STEERING COLUMN DISCONNECTED FROM DASHBOARD, AND DROPPED IN HER LAP. ALSO AIRBAGS DEPLOYED AND DROPPED INTO CONSUMER'S LAP, AND THE SUBSTANCE RELEASED AFFECTED HER SON'S EYES. THE CAR WAS TOTALED. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 2, 1999FL

VEHICLE EXPERIENCING PROBLEM WITH WATER ENTERING UNDERNEATH VEHICLE AND CAUSING ENGINE TO SHUT OFF WHILE DRIVING. DEALER REPAIRED AT CONSUMER'S EXPENSE. ALSO, AIR BAG SENSOR LIGHT CAME ON BLINKING, INDICATING THAT AIR BAG MAY HAVE DEPLOYED. DEALER NOTIFIED, AND WOULD ONLY REPAIR AT CONSUMER EXPENSE. CAN NHTSA HELP IN THIS MATTER. *AK

Electrical System › Wiring › Front Underhood
Filed Sep 2, 1999FL

VEHICLE IS ACCELERATING SLOWLY. TOOK CAR TO THE DEALER FOR A TUNE UP, AND WAS TOLD EXPOSED WIRING FROM THE TRANSMISSION HARNESS CAUSES THE SLOW ACCELERATION. *AK

Vehicle Speed Control
Filed Aug 20, 1999PA

VEHICLE EXPERIENCED SUDDEN ACCELERATION WHEN CONSUMER IS NOT ACCELERATING. WHILE DRIVING AT HIGHER SPEEDS, THE VEHICLE SPEED WILL DROP UNEXPECTEDLY, AND AFTER A MOMENT IT WOULD RETURN TO THE ACTUAL SPEED WHICH RESULTS IN STALLING . IN ADDITION, VEHICLE SHAKES / VIBRATES. *YC CONSUME STATES VEHICLE WILL ACCELERATE ITSELF UP TO 20 MPH WITHOUT GIVING ANY GAS AND THEN WILL DROP DOWN AGAIN TO THE SPEED IT WAS BEFORE, VEHICLE WILL DECELERATE TO 10 MPH, WITHOUT STALLING AND THEN WILL RETURN TO SPEED THAT WAS TRAVELING BEFORE. *SLC

Exterior Lighting › Headlights › Switch
Filed Aug 20, 1999CA

HEADLIGHT SWITCH AND WIRING HARNESS CONNECTOR FAILED BUT NOT REPAIRED UNDER RECALL 99S14 DUE TO VIN. NLM

Power Train › Automatic Transmission
Filed Aug 12, 1999MA

TRANSMISSION SLIPS AT 50 MPH OR MORE CAUSING VEHICLE TO HAVE NO POWER WHICH COULD RESULT IN AN COLLISION. *YC

Suspension › Rear › Springs
Filed Aug 3, 1999MO

THE REAR COIL BROKE. HAD TAKEN TO DEALER & WAS INFORMED THE PARTS ARE ON BACK ORDER. WOULD BE NOTIFIED OWNER WHEN PARTS WERE AVAILABLE. *AK

Equipment › Appliance › Air ConditionerFire
Filed Aug 2, 1999OH

WHILE DRIVING AIR CONDITIONER FAN MOTOR CAUGHT ON FIRE. DRIVER WAS ABLE TO PUT OUT THE FIRE OUT. THE DEALER WAS NOTIFIED ABOUT THE PROBLEM. THE FAN MOTOR HAS BEEN REPLACED BY OWNER. *AK.ET.

Steering › Hydraulic Power Assist System
Filed Jul 31, 1999AL

UNDER WET CONDITIONS, POWER STEERING GOES IN AND OUT. NEAR CRASHES MANY TIMES. DEALER REPORTED THAT THIS WAS NORMAL.

Unknown or Other
Filed Jul 26, 1999NY

NO SUMMARY

Visibility › Defroster/Defogger/Hvac System › Windshield › Electrical Heating Element
Filed Jul 13, 1999IL

HEATER BLOWER SWITCH OVERHEATED AND MELTED THE HARNESS. ALSO, REAR DOOR LATCH AND ACUTATOR BROKE, CAUSING DOOR TO BE INOPERATIVE, AND THE REAR COIL SPRINGS CORRODED AND BROKE. PLEASE PROVIDE FURTHER INFORMATION. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1995 Mercury Mystique → · Every Mystique year → · How the figures are calculated →