Page 3 of 7 · complaints 101–150 of 335

1995 Mercury Mystique complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1995 record →

Suspension › Front › Springs › Coil Springs
Filed May 6, 2001IL

I CONSIDER IT VERY UNUSUAL FOR A VEHICLE TO BREAK BOTH FRONT COIL SPRINGS WITHIN 3 MONTHS OF EACH OTHER.I HAD BOTH REPLACED AT MEINEKE MUFFLER AND BRAKES AT A COST OF APPROX. $230.00.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed May 4, 2001MD

WHILE DRIVING ABOUT 25 MPH ENGINE WILL STALL WITHOUT A PRIOR WARNING. HAS TO DRIVE TO SIDE OF ROAD, AND RESTART ENGINE, AND WILL WORK.*AK

Electrical System › Wiring
Filed May 4, 2001TX

WHEN THE A/C WAS ON THE ABS AND TRACTION CONTROL LIGHTS TO TURN ON AND OCCASIONALLY THE BRAKES WOULD GRAB. ABS GRABS THE ENTIRE TIME THE A/C IS ON CAUSING THE CAR TO BE UNSAFE TO DRIVE. POSSIBLE DUE TO RECALL #99M03 ON THE WIRE HARNESS

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed May 2, 2001AZ

FUEL TANK IS LEAKING FUEL, CONSUMER HAD FUEL FILLER LINE REPLACED IN 1998. CURRENTLY, IT NEEDS TO BE REPLACED AGAIN. THERE IS A RECALL, BUT THIS VEHICLE IS NOT AFFECTED DUE TO VIN. *AK

Vehicle Speed Control › Cables
Filed Apr 30, 2001NJ

WHILE TRAVELING AT 25 MPH ACCELERATER CABLES SNAPPED, AND CONSUMER HAD TO PUSH CAR OUT OF TRAFFIC. CONSUMER FELT THIS WAS DANGEROUS BECAUSE SOMEONE COULD REAR END CONSUMER. *AK

Engine and Engine Cooling › Cooling System › Fan
Filed Apr 23, 2001MD

CONSUMER TOOK VEHICLE TO DEALERSHIP TO HAVE RECALL 00V367000 REPAIRS DONE FOR ENGINE OVERHEATING. AFTER RECALL WORK WAS PERFORMED, ENGINE STILL WAS RUNNING HOT. DEALERSHIP STATED THAT ANY ADDITIONAL WORK WAS NOT COVERED UNDER WARRANTY. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

Suspension › Front › Springs › Coil Springs
Filed Apr 23, 2001WI

WHILE DRIVING WOULD HEAR A ROCKING NOISE COMING FROM FRONT OF VEHICLE. THEN, STOPPED, AND FOUND OUT THAT COIL SPRINGS WERE BROKEN WITHOUT A PRIOR WARNING OF THE PROBLEM.*AK

Engine and Engine Cooling › Engine
Filed Apr 16, 2001NY

WHILE DRIVING 45 MPH AND PASSING ANOTHER VEHICLE, VEHICLE STALLED. TOOK VEHICLE TO DEALER, WHO FOUND THAT PLASTIC TENSION WHEEL ATTACHED TO TIMING BELT BROKE. *AK TENSION WHEEL BROKE IN 4 PLACES, CONSUMER STATES THIS PART WAS MADE OF MOLDERS PLASTIC. *SLC

Engine and Engine Cooling › Cooling System › Fan
Filed Apr 11, 2001MD

RECALL 00 V 367 000 REPAIRED ON 09-FEB-2001. CONSUMER STATED THAT AFTER RECALL REPAIRS WERE DONE ENGINE SEIZED UP.*AK

Engine and Engine Cooling › Cooling System
Filed Apr 10, 2001VA

ENGINE CHECK LIGHT STARTING COMING ON FALL 2000. HAD DIAGNOSTICS DONE BY THE DEALER AND A SERVICE STATION TWICE AND NOBODY CAN FIND ANYTHING WRONG. IT COMES ON EVERYDAY ABOUT 5 MINUTES AFTER THE CAR HAS STARTED AND STAYS ON THE ENTIRE TIME THE CAR IS RUNNING. STARTED HAVING PROBLEMS WITH THE COOLANT SUMMER OF 1999. THE TEMP. GAGE GOES TO 3/4 TO ALL THE WAY TO THE RIGHT. BUT I AM TOLD THAT NOTHING IS WRONG WITH THAT EITHER. YESTERDAY THE TEMP. GAGE WENT INTO THE RED AND THE FAN NEVER KICKED ON. CHECKED THE COOLANT RESERVE AND THE COOLANT WAS BOILING OUT THE TOP. I CHECKED IT BEFORE DRIVING AND IT WAS NORMAL. I'M TIRED OF PUTTING MONEY INTO THIS CAR. PLEASE LOOK INTO THE PROBLEM. THANK YOU.*AK

Engine and Engine Cooling
Filed Apr 9, 2001CA

CONSUMER TOOK VEHICLE IN FOR RECALL (00S44) AND FOR NO LIGHTS ON RIGHT HALF OF INSTRUMENT PANEL, DEALER DID RECALL REPAIRS AND REPLACED BULB CLUSTER, HOWEVER INDICATOR LIGHTS NO LONGER SHOW UP AT ALL WHEN VEHICLE IS BEING STARTED, THE TECHNICIAN STATED WARNING LIGHTS ONLY COME ON WHEN THERE IS A PROBLEM, CONSUMER LIVES WHERE THERE ARE A LOT OF STEEP HILLS AND HAS NO WAY OF KNOWING WHEN OVERDRIVE IS ON OR OFF. *JB *JB

Electrical System › Wiring
Filed Apr 6, 2001NY

WIRING HARNESS HAS CRACKED AND VEHICLE STALLED. CONTACTED DEALER. *AK

Engine and Engine Cooling
Filed Apr 4, 2001LA

THE ENGINE COOLING FAN SEIZED PRIOR TO RECALL NOTICE 00V-367 CAUSING THE ENGINE TO OVERHEAT, THE ENGINE HAD TO BE REPLACED AT THE CONSUMERS EXPENSE, IN FEB., 2001 THE ENGINE QUIT WORKING AGAIN. NLM

Engine and Engine Cooling › Cooling System › Fan
Filed Apr 3, 2001VA

ENGINE CHECK LIGHT KEEPS COMING ON/OFF. DEALER SAID NOT TO WORRY ABOUT IT. RECALL 00V367000/ ENGINE COOLING FAN REPAIRS PERFORMED, YET ENGINE CHECK LIGHT STILL ON. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 3, 2001VA

WHEN APPLYING BRAKES PEDAL FEELS HARD, BRAKING DISTANCE IS TOO LONG. *AK

Electrical System › Wiring › Front Underhood
Filed Apr 2, 2001VA

HAD DEALER INSTALL ELECTRONIC FUSE MODULE. NOTICED THE THREE WIRES TO THE FAN PLUG HAS EXPOSED COPPER WIRE STRANDS DUE TO INSULATION HEAT DAMAGE MAKING THE WIRES TO RADIATOR FAN UNSAFE. DEFECTIVE AND HEAT DAMAGED WIRING TO THE FAN IS ANOTHER REASON A RESULTING UNDERHOOD FIRE CAN BE STARTED.S*AK

Engine and Engine Cooling › Engine
Filed Mar 30, 2001KY

SMOKE WAS COMING FROM UNDER HOOD WHILE DRIVING. MANAGED TO PULL OVER TO A PARKING LOT. CHECKED UNDER HOOD. SOMEONE INDICATED THAT ENGINE'S HEAD GASKETS HAD BLOWNOUT. *AK

Interior Lighting
Filed Mar 20, 2001PA

SWITCH THAT DIMS OR BRIGHTENS DASHBOARD LIGHT HAS BURNED OUT DUE TO POOR CONTACTS.*AK

Engine and Engine Cooling › Cooling System › Fan
Filed Mar 16, 2001AL

BATTERY LIGHT COMES ON, AND CONSUMER CAN HEAR FAN RUNNING, AND IT SHOULD NOT RUN ALL THE TIME.*AK

Exterior Lighting › Tail Lights
Filed Mar 13, 2001AL

BACK TAIL LIGHT LENSE, COVER OVER BULBS KEEPS CRACKING. WHEN THIS HAPPENS WATER GETS INSIDE AND BLOWS BULBS. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Mar 5, 2001CA

CONSUMER WAS GOING 45-50MPH AND VEHICLE STARTED TO OVERHEAT, IT WAS RAINING OUTSIDE. CONUSMER PULLED HOOD UP TO COOL IT OFF. OIL WAS BOILING SMOKING, AND VEHICLE JUST DIED OUT. DEALER STILL INSPECTING CAUSE. CONSUMER PLEASE ADD THE VIN#.*AK

Electrical System › Wiring › Front Underhood
Filed Mar 5, 2001TX

VEHICLE CAUGHT ON FIRE DUE TO THE FUEL RAIL INJECTORS BURSTING AND CAUSING FUEL TO LEAK INTO ENGINE. VEHICLE SUFFERED A TOTAL LOSS. ALSO, CAUGHT ON FIRE ON 10/28/98 DUE TO WIRING HARNESS OVERHEATING WHICH WAS LATER COVERED UNDER WARRANTY.*AK

Engine and Engine Cooling › Engine
Filed Mar 5, 2001CA

VEHICLE WAS TAKEN TO THE MERCURY DEALER AT 45396 AND 56249 MILES DUE TO FREQUENTLY RUNNING AT THE FARTHEST SIDE OF NORNAL ON ENGINE TEMPERATURE GAUGE (ALMOST IN THE RED DANGER ZONE) ESPECIALLY WHEN ON HILLS OR IN THE MOUNTAINS. WE WERE TOLD "THE CAR IS MEANT TO RUN HOT." NO REMEDY WAS SUGGESTED BY THE DEALER EITHER TIME. AT 53486 MILES, A TECHNICIAN AT AN INDEPENDENT SMOG STATION SAID HE HAD NEVER SEEN A CAR RUN SO HOT. HE RAN A FAN ON THE ENGINE DURING THE SMOG TEST. THIS IS WHY THE CAR WAS TAKEN BACK TO THE DEALER FOR A CHECK OF THE ENGINE RUNNING HOT AT 56249 MILES. ON 10/17/99, THE CAR LOST POWER WHILE ON THE FREEWAY AND CAME TO A HALT AT THE SIDE OF THE ROAD., STEAM WAS COMING FROM UNDER THE HOOD. THE CAR DID NOT RESTRART. DIAGNOSIS AT A NEARBY INDEPENDENT STATION REVEALED: VEHICLE HAD BEEN SEVERELY OVERHEATED. ALL SPARK PLUGS ARE CONTAMINATED WITH COOLANT, AND ALL CYLINDERS ARE FILLED WITH COOLANT. A TEAR DOWN OF THE CYLINDER HEAD REVEALED THAT CYLINDER HEAD IS SEVERELY WARPED.

Electrical System › Wiring › Front Underhood
Filed Mar 1, 2001SC

CONSUMER RECEIVED RECALL 99M03, HOWEVER THE WIRE HARNESS AND BLOWER MOTOR HAD BEEN REPLACED PRIOR TO RECALL, DEALER WOULD NOT REIMBURSE CONSUMER FOR ANY REPAIRS THAT WERE COMPLETE EVEN THOUGH THE RECALL LETTER STATES THAT PRIOR FAILURES OF THE COMPONENT WOULD BE FULLY REFUNDED. *SLC

Engine and Engine Cooling › Cooling System
Filed Feb 27, 2001AZ

COOLING SYSTEM OVERHEATED AND BURNED ENGINE. THERE WAS NOT ANY PRIOR WARNING. DEALER REPLACED ENGINE ON CONSUMER'S EXPENSE.*AK

Engine and Engine Cooling › Cooling System
Filed Feb 27, 2001TX

FORD RE-PAINTED VEHICLE AND PAINT PEELED AGAIN, EVEN WORSE WITHIN 1 YR. FORD SAID OVERHEATING PROBLEM WAS WATER PUMP AND THERMOSTAT AND HOUSING. REPLACED BOTH AND PROBLEM WAS NOT SOLVED.*AK

Engine and Engine Cooling › Cooling System › Fan
Filed Feb 22, 2001MA

CONSUMER CONTACTED DEALER IN REFERENCE TO RECALL NUMBER 00V367000/ MANUDFACTURER'S RECALL 00S44. DEALER REFUSED TO CORRECT RECALL WORK.ALSO, VEHICLE WAS CURRENTLY OVERHEATING WHICH IS STATED IN RECALL. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

Structure › Body › Trunk Lid
Filed Feb 22, 2001IN

THE TRUNK IS LEAKING DUE TO A MISSING SEAL. NLM

Visibility › Glass, Side/Rear
Filed Feb 12, 2001FL

DRIVER'S SIDE WINDOW WILL NOT GO UP OR DOWN. *AK

Engine and Engine Cooling › Cooling System
Filed Feb 6, 2001MI

WHILE DRIVING VEHICLE STARTED TO SMOKE AND DIED. CONSUMER HAD ALREADY RECEIVED A RECALL LETTER FOR ENGINE SMOKING. CONSUMER SAID THIS WAS SAME THING THAT HAPPENED TOO HER. *AK

Engine and Engine Cooling › Engine
Filed Feb 6, 2001MI

WHILE DRIVING VEHICLE WOULD NOT PICK UP SPEED. LATER, IT WOULD KICK IN, AND SUDDENLY ACCELERATE. TOOK TO TRANSMISSION MECHANIC, AND WAS INFORMED NOT TRANSMISSION. TOOK TO ANOTHER MECHANIC, AND WAS INFORMED IT WAS TIMING BELT, AND THEN LATER NOT TIMING BELT, IT WAS HEAD GASKET WHICH WAS WARPED. ENGINE WAS REPLACED. THEN VEHICLE NOT ABLE TO BE STARTED RIGHT AWAY. SPARK PLUGS HAD BLOWN OUT. CURRENTLY, MECHANIC THINKS IT WAS ELECTRICAL SYSTEM. *AK

Engine and Engine Cooling › Cooling System › Fan
Filed Feb 5, 2001VA

I RECIEVED A RECALL NOTICE IN THE MAIL CONCERNING MY 1995 MERCURY MYSTIQUE. WHEN I ASKED THE DEALER WHAT THE RECALL INVOLVED THE SERVICE ADVISOR SAID IT WAS TO REPLACED A FUSE FOR THE COOLING FAN MOTOR. AFTER TAKING THE CAR TO THE DEALER AND FOLLOWING THEIR INSPECTION THEY SAID THE COOLING FAN WOULD REQUIRE REPLACEMENT UNDER THE RECALL. MY CONCERN IS THAT ON YOUR WEB SITE UNDER THE RECALL DATABASE FOR MY CAR THERE IS A RECALL LISTED FOR 1994 THRU 1995 MYSTIQUES WITH THE 2.5 V6 ENGINE. MY CAR HAS THE 2.0L 4 CYLINDER ENGINE. I CALLED FORDS 1-800 CUSTOMER SERVICE NUMBER AND THEY TOLD ME THAT THIS RECALL AFFECTS ALL 2.5 V6 AND 2.0L 4 CYLINDER ENGINES ON 94/95 MYSTIQUES. THIS DOES NOT MATCH THE INFORMATION POSTED IN YOUR DATABASE. *AK

Engine and Engine Cooling › Engine
Filed Jan 31, 2001ME

WHILE DRIVING 15-20 MPH ENGINE FAILED DUE TO TIMING BELT COMING OFF. ENGINE HAD TO BE REBUILD. *AK THE TIMING BELT TENSIONER FAILURE CAUSED THE VEHICLE TO STALL AND DAMAGED THE CYLINDER HEAD AS WELL. THE DEALER RPLACED THE CYLINDER HEAD. *YH

Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Jan 31, 2001IN

SINCE WE HAVE PURCHASED THIS CAR ITS BEEN NOTHING BUT PROBLEMS. THE FIRST THING WAS THE BLOWER FOR THE HEATER AND AIR CONDITIONER WAS MAKING A LOUD RATTLING NOISE.THEN THE BRAIN FOR THE TRANSMISSION WENT OUT AND WOULD NOT ALLOW THE CAR TO SHIFT AUTOMATICALLY. NEXT, THE POWER STEERING PUMP LEAKED ,SO THAT HAD TO BE REPAIRED. THEN , HERE COMES A GOOD ONE...THE FRONT LEFT ROTOR AND CALIPOR WENT BAD..NOW THIS IS EVEN BETTER,TWO WEEKS AGO ON THE 11TH OF JANUARY, THE 2 REAR COIL SPRINGS BROKE WITHOUT WARNING, ALMOST CAUSING MY WIFE TO LOOSE CONTROL OF THE CAR. THIS ALSO CAUSED THE REAR BRAKES TO SEIZE UP AND WARP THE ROTORS AND CALIPORS. I INFORMED FORD OF THE PROBLEM AND THEY RESPONDED "THANK YOU FOR LETTING US KNOW OF YOUR PROBLEMS, THIS WILL HELP US BUILD BETTER PRODUCTS IN THE FUTURE." WE HAVE A CASE ID # 189341, THIS IS THE NUMBER FORD GAVE US. THANK YOU FOR LISTENING TO OUR PROBLEMS, HOPEFULLY YOU CAN HELP US AND MANY OTHERS THAT HAVE HAD SIMILAR PROBLEMS GET SOME REAL RESULTS!!S

Exterior Lighting › Headlights › High/Low Beam Dimmer Switch
Filed Jan 22, 2001AZ

HEAD LIGHT SWITCH OVER HEATED SINCE THE CAR WAS NEW. GETS UNCOMFORTABLY WARM TO THE TOUCH. BLOWER SPEED SWITCH OVER HEATED, MELTED INTERNAL PLASTIC BASE SO FAN SPEED COULD ONLY BE SET AT TOP 2 SPEEDS. UPON REMOVAL FOR REPAIR FOUND THE POWER TERMINAL HAD ALSO OVER HEATED THAT THE COPPER WAS DISCOLORED AND THE PLASTIC INSULATION ON MATING CONNECTOR HAD BEGUN TO MELT AND DEFORM. ****DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****739799. *AK *JB

Electrical System › WiringFire
Filed Jan 20, 2001TX

WIRING HARNESS IN THE VEHICLE FAILED AND CAUSED A FIRE THAT BURNED THE CAR TO THE GROUND. I SEE THAT ON THE RECALL PAGE THAT THERE IS A RECALL THAT INDICATES THAT THE VEHICLE COULD OVERHEAT AND START A FIRE. THIS VEHICLE NEARLY BURNED DOWN A HOUSE AND ANOTHER VEHICLE WHEN THE FIRE OCCURRED. THE FIRE MARSHALL ADVISED THAT THERE IS A MAGNESIUM COUPLER IN THE STEERING COLUMN THAT ONCE IT IGNITES IT IS BASICALLY IMPOSSIBLE TO EXTINGUISH. HELP.*AK

Service Brakes, Hydraulic › Pedals and LinkagesCrash1 injured
Filed Jan 17, 2001AL

VEHICLE IN FRONT STOPPED SHORT. CONSUMER APPLIED BRAKES AND PEDAL BROKE. VEHICLE FAILED TO STOP. REARENDED ANOTHER VEHICLE. AIR BAG DEPLOYED. SLAMMED ARM AGAINST WINDOWS AND BROKE IT. EMERGENCY ROOM TREATMENT. *AK

Air Bags › Frontal
Filed Jan 13, 2001MO

DRIVER SIDE AIR BAG FELL OUT OF STEERING COLUMN WHILE DRIVING DOWN THE ROAD AND CANNOT BE RESEATED. *AK

Engine and Engine Cooling › Cooling System › Fan
Filed Jan 8, 2001MA

CONSUMER IS UPSET BECAUSE RECALL #00V367000 CONCERNING ENGINE: COOLING SYSTEM FAN FAILURE HAS NOT BEEN SENT OUT TO HER, AND MANUFACTUER HAS NOT NOTIFIED DEALER. ALSO, NOT SUPPLIED THEM WITH PARTS. CONSUMER FEELS RECALL IS NOT BEING DONE IN A TIMELY MANNER, AND IN MEANTIME, SHE IS DRIVING AN UNSAFE CAR. *AK

Electrical System › Wiring › Front Underhood
Filed Dec 27, 2000GA

HEATER BLOWER SWITCH IS BLOWING OUT, AND BLOWER DOES NOT WORK. ALSO, CONSUMER FOUND WIRING HARNESS BURNED UP UNDERNEATH ENGINE. *AK

Steering › Steering Wheel/Handle Bar
Filed Dec 19, 2000NY

CAR WAS BROUGHT INTO DEALER FOR REPAIR OF "SEVERE VIBRATION IN STEERING COLUMN WHEN CAR IS IDLING IN GEAR " COMPLAINT. DEALER DIAGNOSED THE PROBLEM AND DETERMINED CAR'S ENTIRE STEERING ASSEMBLY INCLUDING THE AIR BAG MUST BE REPLACED. DEALER IS NOT ABLE TO LOCATE AN AIR BAG TO COMPLETE THE SERVICE NEARLY 4 MONTHS AFTER THE CAR WAS BOUGHT IN FOR REPAIR. I HAVE CONTACTED FORD WHO HAS VERIFIED THAT THE AIR BAG IS ON "NATIONAL BACK ORDER". FORD ALSO CLAIMS TO HAVE NO KNOWLEDGE OF WHEN THIS PART WILL BE AVAILABLE. HOW CAN AN IMPORTANT SAFETY PART BE UNAVAILABLE FOR SUCH AN EXCESSIVE PERIOD OF TIME? NOBODY HAS BEEN ABLE TO HELP ME. I'VE EVEN CALLED THE OFFICE OF FORD'S CEO, JACK NASSER, WITH NO SUCCESFUL RESULTS. IS THIS CAR SAFE TO DRIVE? DID YOU EVER HEAR OF SUCH A SITUATION? PLEASE HELP !!! *AK

Electrical System › Wiring
Filed Dec 4, 2000AR

MOTOR WOULD STALL AND DIE, AND TURN SIGNAL QUIT WORKING, TOOK TO MECHANIC, AND THEY SAID WIRES WERE BAD AND SHORTED OUT. *AK

Electrical System › Ignition
Filed Nov 28, 2000OH

WAS DRIVING AND VEHICLE STALLED OUT. HAD NO PRIOR WARNING. FIRST TIME MECHANIC REPLACED A FUSE. WHEN IT STALLED OUT THE SECOND TIME AFTER STARTING VEHICLE, HAD IT TOWED TO DEALER. MECHANIC PLACED VEHICLE ON DIAGNOSTIC MACHINE, BUT NO CODES OF PROBLEM APPEARED. *AK

Power Train › Automatic Transmission
Filed Nov 9, 2000PA

WHILE DRIVING VEHICLE WOULD STALL AT ANY GIVEN TIME, AND SPEED WHEN SHIFTING GEARS. TRANSMISSION WAS REPLACED BY MECHANIC.*AK

Seat Belts › Front › Retractor
Filed Nov 7, 2000IL

SEAT BELT TRIM IS COMING OFF, CAUSING RETRACTOR NOT TO WORK PROPERLY. WHENEVER A VEHICLE RUNS OVER A WATER PUDDLE, IT CAUSES A MOMENTARY POWER STEERING LOSS. DEALER WAS NOTIFIED. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed Oct 17, 2000SC

THIS IS A CONTINUING PROBLEM THE DEALER HAS DONE MANY THINGS TO TRY TO CORRECT THE PROBLEM. THEY HAVE CHANGED THE CONVERTERS, DID A TUNE UPAND REPLACED SOME SENCORS, ALL TO NO AVAIL. THE CHECK ENGINE LIGHT COMES ON FREQUENTLY AND STAY ON.*AK

Suspension › Rear › Springs › Leaf Spring Assembly
Filed Oct 5, 2000NJ

RIGHT REAR COIL SPRING BROKE FOR NO APPARENT REASON OTHER THAN DEFECTIVE MATERIALS. VEHICLE NEVER OVERLOADED. OTHER SIMILAR FAILURES NOTED IN NHTSA DATABASE. MANUFACTURER REFUSES ACKNOWLEDGE DEFECT.

Suspension › Rear › Springs
Filed Oct 4, 2000MN

CONSUMER HEARD LOUD CLUNK WHEN DRIVING WITH ANY WEIGHT IN THE BACK OF THE SEAT, DEALER DIAGNOSED THAT TWO REAR COIL SPRINGS WERE BROKEN, CONSUMER REQUESTS REIMBURSEMENT. *SLC

Suspension › Front › Springs › Coil Springs
Filed Sep 20, 2000MN

BOTH REAR COIL SPRINGS COMPLETELY BROKEN. FORD HAS ISSUED AN EXTENDED WARRANTY ON THE FRONT COIL SPRINGS, BUT REFUSES TO FIX THE REAR SPRINGS. I HAVE CONDUCTED MUCH RESEARCH AND HAVE LEARNED THAT THIS IS A WIDESPREAD PROBLEM WITH THE 1995 MYSTIQUE. FAILURE TO FIX THE SPRINGS MAY RESULT IN A PUNCTURED TIRE.

Power Train › Automatic Transmission
Filed Sep 17, 2000MO

THIS MERCURY MYSTIQUE HAS BEEN A PROBLEM FROM THE FIRST TIME I DROVE IT. ALL OF THE RECALLS WERE SERVICED BY THE DEALER BUT I ALSO EXPERIENCED BOTH FRONT STRUTS BREAKING, THE FRONT SPRING BREAKING, THE FRONT ROTORS CRACKING AND THE LIST GOES ON. THE LAST STRAW WAS WHEN THE TRANSMISSION FAILED AT 74,000. THE COMPLETE UNIT WAS REPLACED AT A COST OF OVER $2,000!! I'VE READ THE LIST OF COMPLAINTS ON THE 95' MYSTIQUE AND IT'S MAKES ME WANT TO CRY. I WILL NEVER BY A FORD PRODUCT AGAIN.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1995 Mercury Mystique → · Every Mystique year → · How the figures are calculated →