Page 5 of 7 · complaints 201–250 of 335

1995 Mercury Mystique complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1995 record →

Power Train › Automatic Transmission
Filed Jul 9, 1999MA

UPON DRIVING THE CAR JOLTS AND HALTS AS IF SHIFTING INTO NUETRAL

Air Bags › Frontal
Filed Jul 6, 1999MO

WHILE DRIVING 45 MPH AND WITHOUT A COLLISION OCCURRING, DRIVER'S AND PASSENGER'S AIR BAGS DEPLOYED, CAUSE UNKNOWN. ALSO THE ABS BRAKES LOCKED UP. PLEASE GIVE ANY FURTHER DETAILS. *AK

Electrical System › Starter Assembly
Filed Jul 1, 1999AR

AT AROUND 38000 MILES, THE STARTER GEAR SPLIT IN HALF, CAUSING STARTER FAILURE. THE COMPONENT WAS INSPECTED BY BOTH AN INDEPENDENT MECHANIC AND A FORD SERVICE TECHNICIAN, AND BOTH AGREED THAT THE PART FAILED BECAUSE OF A DEFECT. AFTER DRIVING THE VEHICLE ABOUT 2000 MILES, APPARENTLY A PIECE OF THE BROKEN STARTER ENTERED THE TRANSMISSION HOUSING AND DESTROYED THE CLUTCH AND RING GEAR, AND PUNCHED A HOLE IN THE TRANSMISSION HOUSING. I BELIEVE THIS TO BE A SAFETY ISSUE BECAUSE THE TECHNICIAN TOLD ME THAT THE PROBLEM WAS SEVERE ENOUGH THAT IT COULD HAVE CAUSED TRANSMISSION OR CLUTCH PARTS TO ACTUALLY BREAK OFF AT ROAD SPEED, POSSIBLY ENTERING THE PASSENGER COMPARTMENT OF THE VEHICLE. *AK

Suspension › Front › Springs › Coil Springs
Filed Jun 23, 1999WI

THE FRONT COIL SPRINGS CAME THROUGH THE LEFT FRONT TIRE, CAUSING TIRE TO GO FLAT IMMEDIATELY, AND VEHICLE BECAME UNCONTROLLABLE. DEALER WOULD ONLY REPAIR FRONT COIL SPRINGS IF THERE IS A BREAK & NOTHING ELSE. *AK

Vehicle Speed Control
Filed Jun 21, 1999FL

CONSUMER RECEIVED A RECALL PRINT OUT FROM REPAIRS SHOP CONCERNING THROTTLE CABLE; CONTACTED MFR. AND INFORMED THAT VEHICLE WAS NOT PART OF RECALL; CONSUMER IS REPORTING THIS INFORMATION TO NHTSAAND HOPING NHTSA CAN ASSIST THS MATTER OR GIVE ADDTIONAL INFOR'S. ( NHTSA RECALL # 97 V 225 000).

Electrical System › Wiring › Front Underhood
Filed Jun 14, 1999FL

WIRING HARNESS SHORTED OUT. *AK

Electrical System › Wiring › Front Underhood
Filed Jun 11, 1999WI

AT THE SPEED OF 55 MPH THE CAR SHUTS DOWN IN THE RAIN OR THE TRANSMISSON SLIPS IN AND OUT OF GEARS. RECENTLY THE CHECK ENGINE LIGHT APPEARED WITH THE AIR CONDITIONER. I BELIEVE ITS AN ONGOING ELECTRICAL ISSUE.

Electrical System › Wiring › Front Underhood
Filed Jun 11, 1999FL

PROBLEM WITH FAN MOTOR LED TO OUR TAKING VEHICLE INTO DEALER. THEIR INSPECTION REVEALED SEVERE DETERIORATION TO WIRING HARNESS INSULATION WHICH SERVICE MANAGER SAID MIGHT LEAD TO A FIRE HAZARD. FORD AREA REP CONTACTED AND OFFERED $1,500 PAYMENT TOWARD $2,500 BILL. THIS ALL TOOK PLACE YESTERDAY, JUNE 10, 1999. I DID NOT AUTHORIZE ANY REPLACEMENT TO BE DONE PENDING FURTHER CONVERSATION WITH FORD AND REQUEST THAT THEY REPLACE DEFECTIVE WIRING HARNESS AT NO CHARGE TO ME. PLEASE ALSO NOTE THAT IN JUNE 1998, I COMPLETED AND FILED ANOTHER VEHICLE OWNER'S QUESTIONANAIRE, THIS TIME HAVING TO DO WITH DEFECTIVE WIRING RELATING TO THE ABS SYSTEM. I RECEIVED NO RESPONSE FROM THAT FROM DOT OR FORD. THIS PROBLEM, HAVING TO DO WITH DEFECTIVE WEATHERPROOF COVERING ON THE 22 PIN ELECTRICAL CONNECTOR THAT CONTROLS ABS AND TRACTION CONTROL CIRCUITS AND CAUSES INADVERTENT BRAKING. I BELIEVE THESE ARE PROBLEMS THAT NEED THE ATTENTION OF YOUR AGENCY BEFORE INJURIES OR FATALATIES TAKE PLACE.

Engine and Engine Cooling › Cooling SystemFire
Filed Jun 1, 1999TX

THIS, I BELIEVE, IS MANUAFACTURER'S DEFECT THAT I HAVE TRIED WORK WITH THE COMPANY AND THE BILLY YOUNG MERCURY DEALERSHIP ON THIS MATTER. BUT THE DEALERSHIP AND MYSELF HAVE BEEN MEET WITH CONFUSION ON THE MERCURY STAFF AT 1-800-392-3673 AND WHAT I SEE AS APPARENT LACK OF CONCERN OVER A POSSIBLE FIRE HAZARD. *AK

Electrical System › Wiring › Front Underhood
Filed May 20, 1999NJ

ELECTRCIAL HARNESS WIRING HAS NO INSTALLATION WHICH COULD RESULT IN A FIRE, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

Steering › Hydraulic Power Assist System
Filed May 19, 1999NJ

I COMMUTE A LONG DISTANCE TO WORK, WHEN I CAN'T FILL UP MY GAS TANK AND THE ENGINE LIGHT CONSTANTLY COMES ON I DON'T FEEL SAFE. WHEN IT RAINS THE CAR SOMETIMES LOSING POWER AND BRAKES. THE TIRES AND BRAKES HAVE ALREADY BEEN REPLACED. THE FOLLOWING ITEMS HAVE ALSO BEEN REOLACED, SEAT BELTS, AIR CONDITIONER, DRIVERS SIDE ELETRIC WINDOW MOTOR, THE HORN AND MORE. WHENEVER I TAKE THE CAR TO THE DEALERSHIP I AM TOLD THAT THE ENGINE LIGHT COMING ON IS NO BIG DEAL AND THE BRAKES AND TIRES WERE NORMAL WEAR AND TEAR (THE CAR WAS MAYBE A YEAR TO A YEAR AND A HALF OLD) THEY ALSO TOLD ME THERE IS NOTHING THEY CAN DO ABOUT THE GAS TANK NOT FILLING UP. I AM EXTREMELY DISSATISFIED AND WOULD LIKE TO KNOW WHAT I CAN DO LEGALLY ABOUT IT. MY CAR IS GOING INTO THE SHOP AGAIN FOR WHAT I THINK MAY BE THE SENSORS (THIS HAS HAPPENED BEFORE) THE ONLY DIFFERANCE IS THAT THIS WILL BE THE SECOND TIME I HAVE TO PAY OUT OF MY POCKET, I HAVE CONTACTED LEMON LAW, THE DEALERSHIP, FORD, AND THE BANK HOLDING THE LEASE. LEMON LAW CONTACTED THE DEALERSHIP AND THIS WAS THE ONLY TIME I RECEIVED SERVICE WITH A SMILE INSTEAD OF AN ATTITUDE. EVEN THOUGH THE PROBLEM IS STILL NOT RESOLVED. PLEASE LET ME KNOW WHAT I CAN DO TO HAVE THESE PROBLEMS RESOLVED.( DOT NUMBER: )

Electrical System
Filed May 4, 1999OH

CONSUMER HAS BEEN HAVING ELECTRICAL PROBLEMS/FAILURES WITH POWER SEAT AND OTHER ELEMENTS ON THE VEHICLE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Apr 29, 1999MA

I FIRST TOLD THE DEALER OF A SMALL LEAK. THEY SAID IT WAS NOTHING. I'VE HAD NOTHING BUT PROBLEMS WITH THIS CAR AND FORD REFUSES TO ADDRESS THE PROBLEMS. I KNOW OF MANY PEOPLE WHO HAVE HAD SIMILAR PROBLEMS. I SHOULD NOT BE PAYING $3,000 FOR A NEW TRANSMISSION FOR A CAR THAT ONLY HAS 43,594 MILES ON IT. THE GOVERNMENT SHOULD DO SOMETHING ABOUT THIS ONGOING PROBLEM. THE CONSUMER SHOULDN'T BE RAPED BY MANUFACTURERS LACK OF INTEREST IN MAKING VEHICLES THAT WILL LAST PAST 50,000 MILES WHEN THEY ASK FOR TENS OF THOUSANDS UP FRONT FOR THEIR PRODUCT. PLEASE HELP!!!!!!

Steering › Hydraulic Power Assist System
Filed Apr 7, 1999FL

ON THREE DIFFERENT OCCASIONS DURING HEAVY RAINS THE POWER STEERING FAILED WHILE DRIVING AND WAS UNABLE TO CONTROL MY VEHICLE. SINCE THEN, THE POWER STEERING FLUID STARTED LEAKING AND CAPITAL MOTORS IN TALL. FL. DISCOVERED THAT THE FLUID LINE WAS FRAYED. IT TOOK A WEEK FOR THEM TO REPAIR THIS, AND THEY HINTED THAT I MIGHT NEED A NEW STEERING RACK. I HAVE HAD NO PROBLEMS SINCE THEN WITH LOSING CONTROL OF MY STEERING. IT COULD BE DANGEROUS IF YOU WERE TRYING TO AVOID ANOTHER VEHICLE OR PEDESTRIAN. *AK

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Apr 3, 1999NY

WHILE DRIVING OVER A PUDDLE, THE VEHICLE POWER STEERING LOSES ALL POWER DUE TO A DEFECTIVE PULLY WHICH BEEN REPLACE 3X. ALSO PROBLEMS WITH REAR STABLIZLER LINKS AND BUSHING. PLEASE PROVIDE FURTHER INFORMATION.

Engine and Engine Cooling › Engine › Gasoline
Filed Mar 28, 1999MN

I FEEL THAT THIS VEHICLE IS A LEMON AND I AM NOT GETTING ANY SATISFATION FROM FORD OR THE DEALERSHIP. I FEEL THAT LEGAL ACTION IS THE ONLY SOLUTION. *AK

Power Train › Automatic Transmission
Filed Mar 22, 1999IN

THE TRANSMISSION JUST STARTED SLIPPING UPON INITIAL ACCELERATION AND THE SPEEDOMETER NEEDLE FLIPPED OVER TO ZERO AND STUCK. TOOK BACK TO THE DEALER WHERE I BOUGHT IT USED (WELIEVER) WHO TOOK IT TO WILCHER FORD AS AN AUTHORIZED FORD DEALER. THEY INITIALLY SAID IT WAS THE TRANSMISSION/VEHICLE SPEED SENSOR AND REPLACED THAT. THAT DID NOT CURE THE SPEEDOMETER PROBLEM. SO THEY ARE ORDERING A NEW SPEEDOMETER CABLE. I WILL NOT KNOW IF THIS CURES THE TRANSMISSION PROBLEM UNTIL VEHICLE IS RETURNED. BUT THIS FAILURE SEEMS SIMILAR TO ODI ID 513344 IN YOUR RECALL LIST. COULD YOU FURNISH MORE INFORMATION TO ME ABOUT THIS CASE AND/OR CHECK TO SEE IF MY VEHICLE IS LISTED AS STILL OUTSTANDING ON ANY RECALLS? *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Mar 18, 1999IL

R & R SPEED SENSORS MELTED.

Fuel System, Gasoline › Storage › Tank Assembly
Filed Mar 9, 1999FL

GAS IS LEAKING FROM THE GAS TANK, AND THE SMELL IS GETTING INTO THE VEHICLE. WHEN GETTING INTO VEHICLE AND WHEN DRIVING, CONSUMER CAN SEE WHERE THE GAS IS LEAKING FROM THE TANK. CONSUMER CONTACTED DEALER SINCE GAS TANK WAS REPAIRED BEFORE, AND NOW THE TANK IS LEAKING AGAIN. DEALER CAN'T DETERMINE THE PROBLEM. *AK

Power Train › Automatic Transmission
Filed Jan 22, 1999CA

THE VEHICLE JUMPS FORWARD WHEN BEING PUT INTO GEAR. DEALER SAYS COMPUTER ON BOARD IS TELLING THE TRANSMISSION THERE IS A MALFUNCTION. *AK

Air Bags
Filed Jan 14, 1999MN

AIR BAG INDICATOR LIGHT IS FLASHING EVEN THOUGH AIR BAG HAS NOT DEPLOYED

Unknown or Other
Filed Dec 16, 1998MD

ENGINE CHECK LIGHT CONTINUES TO COME ON. DEALER HAS REPAIRED VEHICLE SEVERAL TIMES, PROBLEM STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK

Seats › Front Assembly › Head Restraint
Filed Dec 8, 1998FL

DRIVER SIDE HEAD REST BROKE WHERE SUPPORTS ATTACH HEADREST. DEALER CONTACTED, SAID OUT OF WARRANTY. S/B 5 YR WARRANTY ON SAFETY ITEMS. *MJS

Vehicle Speed Control › Linkages
Filed Dec 1, 1998NY

THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH ACCELERATOR. WHILE APPLYING THE BRAKES VEHICLE STARTED SPEEDING UP. THE MANUFACTURER HAS BEEN CONTACTED. *AK

Steering › Hydraulic Power Assist › Hose, Piping, and Connections
Filed Nov 23, 1998FL

MY LICENSE PLATE HOLDER WAS REPLACED FRONT ROTORS REPLACED AT 50000 GAS LID RELEASE REPAIRED X 2 STILL NOT WORKING IN SHOP FOR OVER A WEEK AT CAPITAL MOTOR CO FOR POWER STEERING FLUID LEAK. DURING HEAVY RAINS I LOOSE MY POWER STEERING AND CAN'T TURN OR CONTROL MY CAR. AN ASSOCIATE HAS SAME MAKE AND MODEL AND EXPERIENCES THIS PROBLEM ALSO. THIS CAN BE VERY DANGEROUS IF YOU NEED TO TURN YOUR CAR SUDDENLY TO AVOID SOMEONE OR SOMETHING.

Power Train › Automatic Transmission
Filed Oct 8, 1998OH

VEHICLE WOULD NOT GO INTO REVERSE; SLIPPED WHEN SHIFTING; TRANSMISSION HAD TO BE REPLACED.

Engine and Engine Cooling › Engine1 injured
Filed Sep 29, 1998FL

CRANKSHAFT DAMPNER/PULLEY FAILED CAUSING VEHICLE TO LOOSE POWER STEERING IN WET WEATHER,RESULTING IN VEHICLE COLLISION AND BRAIN INJURY.

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 25, 1998FL

ENGINE HAS BEEN REPLACED ONCE AND THE TRANSMISSION TWICE.

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 24, 1998MA

ENGINE FAILED.

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Sep 22, 1998NC

GEAR SHIFT LEVER AND KNOB FAILED CAUSING DIFFICULTY IN SHIFTING GEARS. MJS

Steering
Filed Sep 21, 1998MA

FRONT END ACCESSORY DRIVE BELT MALFUNCTION. WHEN VEHICLE IS DRIVEN OVER PUDDLES IN THE RAIN THE BELTS SLIP AND THE VEHICLE IS HARD TO DRIVE. FORD IS AWARE OF PROBLEM (PART OF EXISTING TSB.)

Power Train › Manual Transmission
Filed Sep 21, 1998CA

TRANSMISSION FAILURE.

Steering
Filed Sep 17, 1998CT

WHEN RAINING OR IN A PUDDLE OF WATER, ENGINE CHECK LIGHT WILL COME ON. THE STEERING LOCKS AND THE VEHICLE WILL STALL OUT AT 5 SECOND INTERVALS. THERE IS NO CONTROL OVER THE CAR. DEALER CONTACTED, AND UNAWARE OF ANY RECALLS. STATES CRANKSHAFT/PULLEY SHIELD AND BELT NEED TO BE REPLACED. *AK

Service Brakes, Hydraulic › Foundation Components
Filed Sep 15, 1998MA

WHEN VEHICLE IS IN REVERSE IT MAKES A VERY STRANGE NOISE. WHEN BACKING OUT AND APPLYING BRAKES, THE VEHICLE MAKES THE SAME NOISE. NO WARRANTY. DEALER CONTACTED AND CANNOT FIND A PROBLEM. *AK

Suspension › Front › Stabilizer Bar
Filed Sep 8, 1998MA

OWNER NOTICED SQUEAKING NOISE, LATER LEARNED NOISE WAS RESULT OF BROKEN STABILIZER BAR AT THE BOLTS.

Visibility › Windshield
Filed Sep 6, 1998UT

WINDSHIELD HAS TINY BUBBLES IN FACTORY TINT LAMINATION. THIS MAKES IT DIFFICULT TO SEE WHEN SUN GLARE IS ON THE WINDSHIELD. COULD RESULT IN AN ACCIDENT.

Electrical System › WiringFire
Filed Sep 1, 1998DC

ELECTRICAL SYSTEM'S WIRE INSULATION CRACKED/FELL APART, CAUSING SHORTS, RESULTING IN FIRES.

Power Train › Axle Assembly › Axle Shaft
Filed Aug 17, 1998ME

WHEEL BEARING AND THE HUBS ARE PREMATURELY WEARING. CAUSE UNKNOWN. DEALER CANNOT IDENTIFY THE PROBLEM. PLEASE GIVE ANY FURTHER DETAILS. *AK

Engine and Engine Cooling › Engine
Filed Aug 10, 1998IL

WHILE DRIVING THE ENGINE MOUNTS BROKE, SPLITTING THE AIR CONDITIONING LINES. MANUFACTURER WAS NOTIFIED. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jul 30, 1998IL

WHEN DRIVING BEHIND LARGE VEHICLES IN THE RAIN WATER GETS IN THE ENGINE, CAUSING IT TO HYDROLOCK, MAKING IT POSSIBLE TO LOSE CONTROL OF THE CAR. *AK

Engine and Engine Cooling › Cooling System › FanFire
Filed Jul 28, 1998GA

WHILE DRIVING THE COOLING FAN SHUT OFF, CAUSING COOLING SYSTEM TO SHORT OUT, RESULTING IN A ENGINE FIRE. *AK

Electrical System › Wiring › Front Underhood
Filed Jul 21, 1998DC

BATTERY LIGHT COMES ON INTERMITTENTLY. DURING INSPECTION DEALER FOUND NOTHING. DEALER CONTACTED AGAIN, STATES THAT THE ENTIRE CAR NEEDS TO BE REWIRED, ESTIMATED COSTS - $3500.00. DRIVING APPROXIMATELY 35-40 MPH, VEHICLE STOPPED AND WILL NOT START UNTIL JUMP STARTING, DEALER CANNOT DUPLICATE THE PROBLEM. *AK

Steering › Rack and Pinion
Filed Jul 21, 1998CA

THERE IS LEAKAGE ON THE RACK PART OF THE POWER STEERING OF THE RACK AND PINION. PLEASE PROVIDE MORE DETAILS. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jul 15, 1998NY

REAR OF VEHICLE REEKS OF GASOLINE SMELL DUE TO A FUEL LEAK IN THE GAS TANK.

Power Train
Filed Jul 2, 1998CA

SPEEDOMETER NEEDLE BOUNCES AROUND THEN STOPS ON 0, VEHICLE JERKS AND SLOWS DOWN TO 0 MPH AND SOMETIMES STALLS. VEHICLE ALSO VIBRATES WHEN IN ANY GEAR AND NOT MOVING.

Vehicle Speed Control › Cruise Control
Filed Jul 1, 1998OK

THE CRUISE CONTROL DID NOT TURN OFF , INSTEAD, IT STUCK IN THE FULL THROTTLE POSITION AND WOULD NOT DISENGAGE. DRIVER STOOD ON THE BRAKES AND TURN THE ENGINE OFF TO STOP.

Vehicle Speed Control › Cruise Control
Filed Jun 25, 1998CO

THE BRAKING SYSTEM MALFUCTIONS INTERMITTENTLY. WHEN BRAKING THE VEHICLE MOVES TO RIGHT OR TO THE LEFT, CAUSING THE VEHICLE TO MOVE INTO THAT LANE WHICH MAY CAUSE AN ACCIDENT. ALSO AT A STOP SIGN WITH FOOT ON THE BRAKE THE VEHICLE IDLES, AND MOVES FORWARD ABOUTH AN INCH. DEALER CANNOT DETERMINE PROBLEM. *AK

Visibility › Power Window Devices and Controls
Filed Jun 23, 1998MO

POWER WINDOWS INOPERATIVE.

Electrical System
Filed Jun 23, 1998FL

WEATHERPROOF COVERING OVER ELECTRICAL CONNECTOR THAT CONTROLS ABS AND TRACTION CONTROL CIRCUITS GETS WET CAUSING THE ABS AND TRACTION CONTROL LIGHTS TO ILLUMINATE.

Structure › Frame and Members › Underbody Shields
Filed Jun 16, 1998FL

THE WEATHERPROOF COVER/GUARD FOR THE ELECTRICAL CONNECTOR FAILS IN WET WEATHER CAUSING LOSS OF BRAKES.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1995 Mercury Mystique → · Every Mystique year → · How the figures are calculated →