Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING AT ANY SPEED, THE VEHICLE LOST POWER AND A WRENCH SYMBOL ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
WHILE DRIVING DOWN THE STREET THE POWER STEERING ON MY 2010 MERCURY MILAN WENT OUT. IT STARTED WITH A WARNING ON THE DISPLAY "SERVICE POWER STEERING NOW" FOLLOWED BY "SERVICE ADVANCE TRAC" ALONG WITH THE WARNING BELLS. THE STEERING WHEEL WAS VERY DIFFICULT TO TURN. TURNED THE CAR OFF AND WAITED A FEW MINUTES. TURNED THE CAR BACK ON AND IMMEDIATELY RECEIVED THE "SERVICE POWER STEERING NOW" FOLLOWED BY "SERVICE ADVANCE TRAC" ALONG WITH THE WARNING BELLS. I HAVE RESEARCHED AND FOUND THAT THE COST OF REPAIR IS ABOUT 2K. I AM VERY UPSET THAT THERE WAS IS A RECALL FOR THE SAME ITEM BUT ONLY FOR THE 2011 MILAN THAT USED IDENTICAL PARTS. *TR
WITH SOME SNOW AND ICE ON ROAD ON 1/8/17 IN ROANOKE, VA, CAR BRAKES WENT ALMOST ALL THE WAY TO FLOOR AND THEN REAR WHEEL STARTED LOCKING UP INTERMITTENTLY. THIS OCCURRED AS BACKING OUT OF DRIVEWAY AND STARTING DOWN RESIDENTIAL STREET. I GOT OUT OF CAR AND HAD SON DRIVE BACK INTO DRIVEWAY. I WITNESSED THE DRIVERS SIDE REAR WHEEL LOCKED DOWN FOR ABOUT 30 FT. BEFORE THE WHEEL STARTED ROLLING AGAIN. WAS GOING VERY SLOW AT TIME SO NO ACCIDENT. STRUGGLED JUST TO GET CAR BACK IN DRIVEWAY. WILL TAKE CAR TO DEALER WHEN WEATHER CLEARS.
WHILE DRIVING THE VEHICLE THE ADVANTAGETRAC AND SERVICE POWER STEERING WARNING MESSAGES APPEARED IN THE INFORMATION CENTER. I DROVE TO MY DESTINATION AND TURNED THE VEHICLE OFF. A HALF HOUR LATER I RESTARTED THE VEHICLE TO SEE IF THE ERROR CODES WERE RESET. AT THIS TIME THE "SERVICE POWER STEERING NOW" WARNING CAME ON AND THERE WAS NO ASSISTED POWER STEERING MAKING THE STEERING WHEEL EXTREMELY HARD TO TURN. I HAD THE VEHICLE DROPPED AT THE DEALERS WHERE I WAS TOLD THERE WAS A RECALL ON THE 2011 MERCURY MILAN FOR THE SAME ISSUE. I WAS FURTHER INFORMED BY THE DEALER THAT THE 2010 MERCURY MILAN WAS NOT INCLUDED EVEN THOUGH BOTH MODEL YEARS HAD THE SAME POWER STEERING COMPONENTS AND SYSTEMS. THE LOSS OF POWER STEERING ON A VEHICLE WHILE DRIVING IS A SERIOUS AND DANGEROUS ISSUE. FORD'S RECALL NEEDS TO BE EXTENDED TO COVER THE 2010 MERCURY MILAN MODEL YEAR ALSO. *TR
ABS ENGAGED AND THEN BRAKES WENT TO THE FLOOR. BRAKES HAVE BEEN SOFT EVER SINCE. DEALER REPLACED HCU BUT PROBLEM PERSISTS. DEALER CLAIMS BRAKES ARE RESPONDING CORRECTLY. THEY ARE NOT.
APPROXIMATELY 3 MONTHS AGO I GOT INTO MY CAR TO GO TO WORK. I DROVE THE VEHICLE ON THE CITY SIDE STREETS TO GET TO THE HIGHWAY THAT I TRAVEL TO WORK. THE TROUBLE LIGHT INDICATOR CAME ON INDICATING POOR STEERING AND THE VEHICLE DID SEEM TO BE STEERING INCORRECTLY. I RETURNED HOME AND DROVE MY WIFE'S VEHICLE TO WORK. NEXT DAY I WENT OUT TO CHECK TO SEE IF THERE WAS A PROBLEM. I STARTED UP MY VEHICLE AND TRIED TO DRIVE THE VEHICLE OUT OF MY PARKING PLACE. THE POWER STEERING WON'T WORK AT ALL. NOW I DO NOT HAVE A VEHICLE TO GET TO WORK. THERE HAS BEEN A RECALL ON THE 2011, 2012 MERCURY MILAN FOR THIS SAME PROBLEM. WHY HASN'T THERE BEEN ONE FOR THE 2010????
MULTIPLE POWER ASSIST STEERING FAILURES ENCOUNTERED. STEERING BECOMES EXTREMELY STIFF AND DIFFICULT TO TURN VEHICLE. MOST OCCURRED WHEN STARTING VEHICLE
POWER STEERING DOES NOT WORK. WAS WORKING FINE AND JUST TURNED THE CAR OFF ONE NIGHT AND THE NEXT MORNING I COULD NOT STEER. ITS A 2010 MILAN WITH 78,000 MILES ON IT. I'M WORRIED TO SEE WHAT THIS COSTS. FORD SHOULD STAND BEHIND THESE TROUBLES.
THE POWER STEERING NOT WORKING AT ALL, READ ONLINE ON REPORT ON SIMILAR CASE. FORD HAS RECALL FOR THIS ISSUE, BUT ONLY FOR CARS FROM 2011 AND BEYOND.
A FEW WEEKS AGO, I HAD A HARD TIME STEERING MY CAR AT AN INTERSECTION. WHEN I TRIED STEERING, THE CAR WOULD SHAKE AS I TURNED. ALTHOUGH THE ROADS WERE WET, MY TIRES ARE RELATIVELY NEW, SO I NEW IT WASN'T THE TRACTION. I TURNED OFF THE ELECTRONIC STEERING ASSISTANCE AND IT STARTED TURNING AGAIN. A FEW DAYS AGO, I WAS TURNING, THE ROADS WERE DAMP, BUT NOT WET AND I HAD MY STEERING ASSIST ON (IT GOES ON BY DEFAULT). WHEN I TUNED, THE CAR WENT THE OPPOSITE WAY OF THE DIRECTION I WAS TURNING. I HAD TO TURN OFF MY STEERING ASSIST IN ORDER TO REGAIN CONTROL OF MY CAR. THERE WERE NO ALARMS, NOTICE OR ALERTS ON MY CONTROL PANEL. ALSO, WHEN IT'S BEEN A HOT DAY OR A COLD DAY, THE CAR WON'T START.
REAR BRAKE LIGHTS STAY ON WHEN HEADLIGHTS ARE ON. REAR TAIL LIGHT ASSEMBLY MUST BE REPLACED. VERY COMMON PROBLEM APPARENTLY.
COMPLETE POWER STEERING FAILURE!! MY WIFE PARKED THE CAR IN THE DRIVEWAY ON 12/6 AS NORMAL. THE NEXT MORNING SHE ATTEMPTED TO LEAVE AND THE CAR HAD NO STEERING. CAR STARTED AND RUNS NORMAL BUT NO POWER STEERING AT ALL. THE CAR CANNOT BE DRIVEN. I INVESTIGATED POSIBILITIES THAT EVENING AND CHECKED ALL RELEVANT FUSES TO NO AVAIL. I BEGAN RESEARCHING POTENTIAL PROBLEMS VIA INTERNET AND WAS AMAZED TO LEARN FORD KNOWS ABOUT THIS SERIOUS ISSUE. IN FACT, THEY HAVE RECALLED MULTIPLE MODELS AND YEARS BUT EXCLUDED THE 2010 MILAN EVEN THOUGH IT HAS THE SAME STEERING SYSTEM!!! I CONTACTED THE DEALER WHERE PURCHASED AND THEY OFFERED NO HELP EXCEPT TO TOW IT IN AND THEY WILL DIGNOSE. THERE IS A PLETHARA OF COMPLAINTS AND INVESTIGATIONS REGARDING THIS PROBLEM. ALL THE INFORMATION I'VE FOUND IS VERY CLEAR..THIS IS SERIOUS PROBLEM AND SIGNIFICANT EXPENSE ! THIS MUST BE ADDRESSED BY FORD AND CORRECTED. THEY KNOW THE PROBLEM EXISTS WITH THIS STEERING SYTESM BUT ARE DENYING THEIR RESPONSIBILITEIS TO CUSTOMERS FOR FAIR RESOLUTION!
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTERER EXCEEDED A REASONALE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 7/9/18*JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/04/17*LJ
RECEIVED A MESSAGE "POWER STEERING ASSIST FAULT" AND THE WHEEL BECAME VERY HARD TO STEER. DID NOT RECEIVE A SERVICE WARNING AND WE WERE DRIVING WITH OUR GRANDCHILDREN IN THE CAR. VERY DISTURBING. THE VEHICLE HAS ABOUT 60K MILES AND THE STEERING GO OUT????? THE CHARGE TO REPAIR IS WILL OVER $2K. NO WARNING. VERY DANGEROUS!!!! MUST HAPPEN OFTEN BECAUSE OUR LOCAL DEALER STOCKS THE ITEM BUT ANY OTHER TIME I HAD MAINTENANCE DONE THE PART HAD TO BE ORDERED. HUMMMMMMM?
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING 5 MPH TO PARK, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED WITHOUT WARNING. IN ORDER FOR THE VEHICLE TO STOP, THE BRAKE PEDAL HAD TO BE DEPRESSED NUMEROUS TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
WHILE I WAS DRIVING MY CHILD TO SCHOOL OUT OF NO WHERE RIGHT BEFORE I TURNED THE CORNER TO GET ONTO THE FREEWAY SERVICE DRIVE A BELL WENT OFF IN THE CAR AND ON THE SCREEN IT SAID POWER STEERING ASSIST FAILURE AND AT THAT POINT I COULD NO LONGER STEER MY VEHICLE. I HAD NO CONTROL OVER IT. I LITERALLY HAD TO BACK UP AND IT TOOK ME 15 TO 20 MINUTES TO GET BACK INTO MY DRIVEWAY BECAUSE I COULDN'T TURN THE WHEEL IT WAS EXTREMELY HARD TO DO. *TR
ADVANCE TRAC SERVICE POWER STEERING LIGHTS CAME ON WHILE DRIVING ..THEN MY CAR STEERING WHEEL GOT LOCK COULDN'T MOVE IT ALL .DROP MY CAR OFF 09/20/16 AND PICK IT UP OCTOBER 21 PAY ABOUT $2000 TO PICK IT UP. IT BROKE DOWN THE SAME DAY, , GOT IT TOW THE SAME DAY. PICK IT UP MONDAY OCT 24,2016 DROVE FINE. OCT 25, 2016 ON MY WAY TO WORK BROKE DOWN AGAIN HAD TO GET TOW OCTOBER 25, 2016 TO THE DEALERSHIP CAPITAL FORD 5411 CHARLOTTE NC HERE NOW WAITING SO ANGRY GETTING THE RUN AROUND. *TR
DRIVER SIDE DOOR HANDLE IS BROKEN AND WILL NOT OPEN FROM THE INSIDE OF THE CAR.I HAVE TO LOWER THE WINDOW TO REACH OUT THE WINDOW TO REACH THE OUTSIDE DOOR DOOR HANDLE TO OPEN THE DOOR.
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE POWER STEERING FAILED AND THE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.
THE POWER STEERING IN MY CAR HAS FAILED AND IT IS ONLY 6 YEARS OLD. THE DASH READS "POWER STEERING ASSIST FAULT" WHEN I TURN IT ON AND I CANNOT MOVE THE STEERING WHEEL. THE CAR IS STILL BEING FINANCED, YET THE STEERING HAS GONE OUT AND THE COST OF REPAIR IS THROUGH THE ROOF. THERE HAS BEEN A RECALL ON 2011 MERCURY MILAN POWER STEERING FOR THE SAME ISSUE. WHY HAVE THE 2010 NOT BEEN RECALLED? THIS IS RIDICULOUS. MY CAR IS WORTHLESS AND UNABLE TO BE DRIVEN OR SOLD.
WHILE IN PROCESS OF A TURN THE VEHICLE LOST POWER STEERING ABILITIES. IT STARTED TO RETRACT FROM THE TURN THEN LOST THE ABILITY CAUSING THE VEHICLE TO GO OFF AT AN ANGLE AND HIT A PARKED VEHICLE. 2 DAYS PRIOR TO THE ACCIDENT THE IT WAS DISCOVERED THAT THERE MIGHT HAVE BEEN AN ISSUE THAT WOULD NEED ADDRESSING BECAUSE IT FELT LIKE THE VEHICLE LOST POWER STEERING BRIEFLY. AFTER THE ACCIDENT WE DISCOVERED A RECALL FOR POWER STEERING PROBLEMS ON THE VEHICLE BUT MY VEHICLE WASN'T PART OF THAT RECALL. THERE WAS A POLICE REPORT FILED AND A CLAIM. WE DON'T HAVE THE PAPERWORK YET AS THIS JUST HAPPENED. I HAVE INCLUDED PICTURES FROM THE ACCIDENT.
2010 MILAN HYBRID LOST POWER ON TWO OCCASIONS IN HEAVY FAST INTERSTATE TRAFFIC. SAFE TO PULLOVER LIGHT ILLUMINATED, MAX SPEED OF 5MPH , DEALER REPLACED 12V BATTERY FIRST TIME. 4 TO SIX MONTHS LATER, SAME DANGEROUS SCENARIO AND ONE MORE TIME TRYING TO GET VEHICLE TO A DEALER.THE DEALER SAID IT WAS A DEFECTIVE ELECTRONIC THROTTLE BODY. THE ONLY RECALL WAS ON MODELS AFTER 2010 BEGINNING IN 2011. THE 2010 WERE NEVER RECALLED ALTHOUGH NUMEROUS COMPLAINTS. 54000 MILES ON VEHICLE.
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING 60 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE CHECK ENGINE AND SERVICE VEHICLE SOON WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.
TROTTLE ACUTATOR STUCK IN CLOSED POSITION AS THE CAR WAS MOVING ABOUT 25 MPH, PRESSED THE ACCELARATOR BUT NOTHING WAS HAPPENING,ENGINE WAS AT IDDLE, AND WAS ABLE TO MOVE TO THE SIDE OF THE ROAD. STARTED THE CAR AGAIN AND EVERYTHING WORKED FOR ABOT A MINUTE AND THEN IT HAPPENED AGAIN. WHEN I GOT HOME AFTER A FEW RESTARTS I HOOKED UP MY COMUPTER TO READ THE OBD CODE THAT CAME ON !! IT WAS CODE P2112 , WITCH IS THE TROTTLE ACUTATOR MODULE !! AFTER RESETING THE OBD CODE IT WAS WORKING FINE ON THE DRIVEWAY. I'LL TAKE IT FOR A TEST DRIVE LATER. IT SEEMS CLEAR THAT A PROBLEM EXISTS WITH THE TROTTLE ACUTATOR ON THE TROTTLE BODY !!! A DESIGN FLAW IS VERY POSSIBLE, AND IT PRESENTS A DANGER WHEN DRIVING ON THE ROAD WITH A SUDDEN LOSS OF POWER AND SPEED. A RECAL SHOULD BE IN THE WORKS FOR FORD !!! I HAVE READ TOO MANY COMPLAINTS ABOUT THE SAME PROBLEM. MY CAR HAS 32,000 MILES AND IS A 2010 YEAR.
WHEN MY HEADLIGHTS ARE ON, THE RIGHT BRAKE LIGHTS ARE CONSTANTLY ILLUMINATED
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHEN THE IGNITION WAS STARTED, THE POWER STEERING FAILURE INDICATOR ILLUMINATED. THE DEALER WAS UNABLE TO LOCATE A FAILURE. SHORTLY AFTER, THE FAILURE RECURRED SEVERAL TIMES AND THE POWER STEERING SEIZED COMPLETELY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ELECTRONIC POWER STEERING MODULE FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND NO REPAIRS WERE MADE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 130,000.
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING 20 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE DEALER DIAGNOSED THAT THE CODE FOR THE FUEL SYSTEM INDICATED TO INSPECT THE FUEL TANK AND VMV VALVE. AN EVAPORATION TEST WAS ALSO PERFORMED. THE TECHNICIAN REPROGRAMMED THE COMPUTER; HOWEVER, THE FAILURE RECURRED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED A SECOND TIME. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,006.
THE VEHICLE WAS IN MOTION ON A HIGHWAY GOING 65 MPH WHEN SUDDENLY THE ADVANCETRAC LIGHT ILLUMINATED AND A MESSAGE APPEARED (POWER STEERING MALFUNCTION SERVICE NOW). I HAD TO USE GREAT FORCE IN ORDER TO TURN THE WHEEL JUST TO EXIT THE HIGHWAY AND SAFELY PARK MY VEHICLE. THE ESTIMATED COST FOR REPAIRS ARE COMPLETELY RIDICULOUS FOR A PERSON WHO IS FINANCING THE VEHICLE. IN ADDITION, THE LATER MODEL MERCURY MILANS HAVE BEEN RECALLED FOR THE SAME ISSUE; HOWEVER, THE 2010 MILANS WERE SOMEHOW LEFT OUT OF THE RECALL AND THAT IS COMPLETELY ASININE. IT SHOULD BE INCLUDED IMMEDIATELY IN THAT RECALL.
MY CAR WAS PARKED. WHEN I STARTED MY CAR, THE POWER STEERING DIDN'T WORK. I GOT A MESSAGE ON THE DASH TO THE EFFECT: "POWER STEERING DEFAULT." I TURNED OFF THE IGNITION SWITCH AND STARTED THE CAR AGAIN. SAME PROBLEM. I TURNED OFF THE IGNITION SWITCH AGAIN AND WAITED TWO OR THREE MINUTES. WHEN I STARTED THE CAR AGAIN, EVERYTHING SEEMED TO WORK OK. MY WIFE SAYS IT HAS HAPPENED TO HER BEFORE.
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING SUDDENLY FAILED AND THE POWER STEERING WARNING INDICATOR ILLUMINTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
ELECTRONIC THROTTLE BODY (ETB) INDICATOR IS ILLUMINATED. I HAVE A SUDDEN LOSS OF POWER WHILE DRIVING, MY ACCELERATOR STOPS WORKING OR HAS EXTREMELY LIMITED POWER, AND MY ENGINE IDLES ROUGHLY.
I WAS DRIVING ON 495 TOWARD SILVER SPRING/GEORGIA AVE. AND THE CALL JUST LOSS ACCELERATION WITHOUT WARNING. THE ENGINE AND WRENCH LIGHTS ILLUMINATED ON THE DASH. THE CAR CRUISED AT ABOUT 5 MILES AN HOUR. AN EXTREMELY DANGEROUS SITUATION TO SAY THE LEAST. I WAS IN THE MIDDLE LANE AND HAD TO WORK MY WAY OVER TO THE SHOULDER. I'M TAKING THE CAR TO THE FORD DEALERSHIP ON 8/23/2016 FOR DIAGNOSIS. THERE APPEARS TO HAVE BEEN COMPLAINTS REPORTED TO NHTSA ABOUT THIS PROBLEM AND THE CASE WAS CLOSED WITHOUT A RECALL. LET ME TELL YOU, THIS PROBLEM IS NOT ONLY REAL BUT EXTREMELY DANGEROUS. SOMETHING MORE NEEDS TO BE DONE.
BEGINNING IN JULY 2016, I BEGAN TO EXPERIENCE A "POWER STEERING SYSTEM FAILURE" MESSAGE UPON STARTING MY 2010 MERCURY MILAN. GIVEN THAT IT WAS AN INFREQUENT OCCURRENCE, I FOLLOWED THE MANUAL'S INSTRUCTION TO TURN OFF THE CAR, WAIT FOR 10 TO 15 SECONDS AND THEN RESTART IT. THIS ACTION WOULD CLEAR THE ERROR CODE, AND I WOULD BE ABLE TO STEER THE VEHICLE. HOWEVER, WITHIN THE LAST FEW WEEKS, THE ERROR MESSAGE HAS OCCURRED MUCH MORE FREQUENTLY. AS SUCH, I TOOK THE VEHICLE TO THE LOCAL FORD DEALERSHIP, AND WAS TOLD THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED DUE TO AN ACTUATOR BEING STUCK OPEN. PLEASE CONSIDER ADDING THE 2010 MERCURY MILAN TO THE ALREADY MANDATED RECALL.
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING FAILED AND THE TRACTION AND POWER STEERING WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
COMPLETE LOSS OF POWER STEERING THE RECALL HAS BEEN DONE FOR 2011-2012 FUSIONS AND 2011 MILANS . MY 2010 MILAN HAS THE SAME EXACT PARTS AND I CAN FIND ALL THE SAME COMPLAINTS OF THE STEERING GOING OUT ON THE 2010 YEAR VEHICALS. I CAN'T BELIEVE THE NHTSA LET FORD GET AWAY WITH WHEN THERE IS DEFINITELY A SAFETY PROBLEM WITH THE STEERING. I HAVE HAD THE PROBLEM BOTH WHEN JUST STARTING AND WHILE DRIVING. THESE CARS ARE NOT SAFE. IT HAS HAPPENED MANY TIMES TO LOTS OF PEOPLE
WHILE DRIVING DOWN THE ROAD LOSES ALL POWER STEERING THERE WAS A RECALL ON THE 2011 MERCURY MILAN WHICH HAVE ALL THE SAME PARTS WHY WOULDN'T THEY RECALL THE 2010 MILANS? THIS HAS HAPPENED 3 TIMES WHERE THE POWER STEERING WILL JUST GO OUT THAN WHEN I SHUT THE CAR OFF AND RESTART IT WORKS AGAIN. THERE IS NO WAY I WOULD TRUST MY WIFE OR CHILD DRIVING THIS CAR.
MY 2010 MERCURY MILAN POWER STEERING JUST WENT OUT FOR NO REASON. I WAS TAKING MY HUSBAND TO THE AIRPORT AND THE FIRST INDICATOR WAS SERVICE POWER STEERING AND WHEN IT CAME ON AND IT JUST GOT TOUGH TO TURN. TWO DAYS LATER ANOTHER INDICATOR SERVICE POWER STEERING NOW CAME ON. I HAVE RESEARCHED AND FOUND OUT THAT THERE ARE PLENTY OF PEOPLE THAT HAVE EXPERIENCE THE SAME THING I HAVE. THEY SENT OUT A RECALL FOR THE 2011S BUT WE AS OWNERS OF A 2010 ARE EXPERIENCING THE SAME THING. FORD NEEDS TO SENT OUT A RECALL FOR THIS PROBLEM BECAUSE IT CAN CAUSE SOME SERIOUS WRECKS AND EVEN DEATH LUCKILY I WAS ABLE TO DRIVE HOME OKAY. NOW I CAN BARELY TURN THE STEERING WHEEL SO I AM NOT DRIVING THIS CAR.
POWER STEERING ASSIST FAILURE THAT LOCKS THE STEERING WHEEL SO THE CAR CANNOT BE DRIVEN. THERE IS A RECALL FOR THE 2011 - 2012 MERCURY MILAN #15V340000 BUT THE RECALL DOES NOT INCLUDE THE 2010. THIS IS A COSTLY $1800 REPAIR IN WHICH OTHERS HAVE ALSO COMPLAINED ABOUT THIS VERY ISSUE IN THE MILAN.
THE POWER STEERING WENT OFF WITH NO WARNING WHAT SO EVER
THIS IS THE 2ND $400 REAR TAIL LIGHT I'VE PUT ON THIS CAR. IT HAS LED LAMPS AND THE WHOLE LIGHT HAS TO BE REPLACED. WORKS FINE WITHOUT HEADLAMPS ON AND NOT WHEN THEY ARE OFF. THIS CAN RESULT IN GETTING REAR ENDED!!!!! FORD SHOULD STEP UP AND RECALL THIS. HUNDREDS OF COMPLAINTS ON INTERNET. AND A 9.5 OUT OF 10 ON NHTSA. REPLACING A $2 BULB WITH A $400 LED IS DUMB.
MY DRIVER DOOR INSIDE HANDLE IS INOPERATIVE. I HAVE TO OPEN DOOR FROM OUTSIDE HANDLE. THIS MEANS EITHER SOMEONE HAS TO OPEN DOOR FOR ME FROM OUTSIDE, OR I ROLL DOWN MY WINDOWS TO PULL ON THE HANDLE. THE LOCK / UNLOCK ELECTRONIC BUTTON WORKS, AS WELL AS THE MANUAL LOCK/UNLOCK HANDLE ON THE DRIVER'S DOOR. HOWEVER, THIS ONLY ALLOWS LOCKING LATCH (ON THE SIDE OF THE DOOR, SEE PICTURE) TO BE ABLE TO RELEASE. SO WHAT HAPPENS IF I AM IN AN ACCIDENT AND THE WINDOW IS BROKEN OR I AM IN A PANIC TO GET OUT? I CAN'T GET OUT OF THE CAR BY MYSELF. FURTHERMORE, I HAVE TO HIT THE UNLOCK BUTTON FOR THE OUTSIDE DOOR TO BE ABLE TO UNLATCH THE LOCK (SOMEONE IS TRYING TO GET ME OUT, AND I AM DAZED AND CAN'T OPEN MYSELF, NOR UNDERSTAND TO HIT UNLOCK TO ALLOW RESCUER TO HELP). I WANTED TO BRING TO THE DEALER I PURCHASED THE CAR FROM FOR EVALUATION. I WAS INFORMED SINCE MY 2010 MERCURY MILAN HAS 80,600 MILES, IT IS OUT OF WARRANTY, AND SINCE THERE IS NO SAFETY RECALL ON FILE, I MUST PAY $100 TECHNICIAN INSPECTION FEE. THEN THERE WOULD BE THE CHARGE FOR FIXING IT.
WHILE PULLING INTO A PARKING LOT FROM A CITY STREET IN THE MIDDLE OF THE TURN THE POWER STEERING ON MY 2010 MERCURY MILAN WENT OUT. IT STARTED WITH A WARNING ON THE DISPLAY "SERVICE POWER STEERING NOW" FOLLOWED BY "SERVICE ADVANCE TRAC" ALONG WITH THE WARNING BELLS. THE STEERING WHEEL WAS VERY DIFFICULT TO TURN BUT MADE IT SAFELY INTO A PARKING SPOT. TURNED THE CAR OFF AND WAITED A FEW MINUTES. TURNED THE CAR BACK ON AND IMMEDIATELY RECEIVED THE "SERVICE POWER STEERING NOW" FOLLOWED BY "SERVICE ADVANCE TRAC" ALONG WITH THE WARNING BELLS. TOOK THE CAR TO THE DEALER AND THE POWER STEERING GEAR HAD TO BE REPLACED AS IT HAD FAILED. SPOKE TO THE DEALER AS THERE WAS IS A RECALL FOR THE SAME ITEM BUT ONLY FOR CERTAIN 2011 MILAN. THE COST WAS OVER $1700 TO REPLACE.
THERE IS A POWER STEERING ASSIST FAILURE THAT LOCKS THE CAR UP AND DISABLES ANY DRIVING ABILITIES. I NOTICED THERE ARE RECALLS FOR THIS PROBLEM FOR THE 2011 MODEL OF THE MERCURY MILAN AND THE FORD FUSION WHICH IS THE SAME VEHICLE.
ON JULY 1ST I WAS MAKING DRIVING ON THE FRONTAGE ROAD IN MY 2010 MERCURY MILAN AND ALL OF A SUDDEN MY PASSENGER TIRE BLEW OUT SO I PULLED OVER TO CHECK WHAT HAPPENED AND WHEN I CAME BACK TO THE CAR "SERVICE POWER STEERING" AND "SERVICE ADVANCE TRAC" WERE LIT UP ON MY DASH BOARD. WE CHANGED THE TIRE TO THE SPARE BUT WHEN WE WERE READY TO DRIVE THE STEERING WHEEL WAS VERY DIFFICULT TO MOVE SIDE TO SIDE. LUCKILY A FAMILY MEMBER LIVED NEAR BY SO WE WERE ABLE TO TAKE THE CAR THERE BUT THE STEERING WHEEL WAS STILL HARD. THE NEXT DAY WE WENT TO GO GET A NEW TIRE TO REPLACE THE SPARE THINKING MAYBE IT WAS THE SPARE THAT CAUSED THE SERVICE MESSAGES TO APPEAR ON THE DASHBOARD BUT EVEN WITH THE TIRE CHANGE THE STEERING WHEEL IS STILL NOT ABLE TO ALLOW ANY SORT OF TURNING MOTION UNLESS THERE IS AN EXTREMELY STRONG EFFORT TO TURN IT. I'M AWARE THAT THIS EXACT INCIDENT ALSO HAPPENED TO ANOTHER CUSTOMER. I'M ALSO AWARE HOW THERE'S A RECALL ON THE 2011 BUT NOT ON THE 2010. A RECALL NEEDS TO BE GIVEN FOR THIS YEAR ALSO BECAUSE I'VE SEEN MANY COMPLAINTS ABOUT THE ELECTRICAL POWER STEERING AND ADVANCE TRAC. IT'S NOT RIGHT FOR US TO HAVE TO COUGH UP 1000 TO FIX SOMETHING THAT IS A DEFECT IN THE CAR. I STILL OWE ON THIS CAR AND DON'T PLAN TO JUST HAVE IT SITTING THERE WITH NO USE TO IT AND THROWING MONEY DOWN THE DRAIN. PLEASE INVESTIGATE THESE INCIDENTS OF POWER STEERING AND ADVANCE TRAC ON THE 2010 MERCURY MILAN SO WE TOO CAN GET THE RECALL THAT WE NEED!
STALLS (APPROX 10 MPH) THEN SUDDEN SURGES. THE VEHICLE KEEPS MOVING, BUT AT DRASTICALLY REDUCED SPEEDS. AFTER SITTING FOR SOME TIME THE CHECK ENGINE LIGHT OR WRENCH SYMBOL GOES AWAY. AFTERWARDS DRIVING BACK TO STALLING (APPROX 10 MPH) THEN SUDDEN SURGES.
STALLS (APPROX 10 MPH) THEN SUDDEN SURGES. THE VEHICLE KEEPS MOVING, BUT AT DRASTICALLY REDUCED SPEEDS. AFTER SITTING FOR SOME TIME THE CHECK ENGINE LIGHT OR WRENCH SYMBOL GOES AWAY. AFTERWARDS DRIVING BACK TO STALLING (APPROX 10 MPH) THEN SUDDEN SURGES.
THE LUG NUTS CAME APART AFTER ABOUT 50,000 MILES. ALL 20 LUG NUTS ON MY VEHICLE CAME APART. THE OUTER, CHROME COVERS SEPARATED FROM THE NUT. THIS DEGRADATION OF THE METAL AFFECTS THE INTEGRITY OF THE NUT AND COULD CAUSE A SERIOUS ACCIDENT OR INJURY IF THE NUT(S) WORKED THEIR WAY OFF OF THE WHEEL(S). I FIRST NOTICED THE CONDITION WHEN THE VEHICLE WAS PARKED IN MY DRIVEWAY AND I WAS ATTEMPTING TO REMOVE THE WHEELS.
JANUARY 15 2016 I WAS DRIVING MY 2010 MILIAN, WENT TO MAKE A LEFT TURN AND MY STEERING WENT OUT, THEN MY DASHBOARD LIT UP SAYING SERVICE POWER STEERING AND ADVANCE TRAC SYSTEM NEEDS ATTENTION, THEN MY PASSENGER FRONT TIRE BLEW. IVE SEEN WHERE THE 2011 MILIAN HAS HAD A RECALL ON THIS SAME ISSUE THAT MY 2010 MILIAN IS NOW HAVING, I HAVENT BEEN ABLE TO DRIVE MY CAR SINCE JANUARY AND I STILL HAVE 3 YEARS OF PAYMENTS ON A CAR I CAN'T DRIVE. SO PLEASE SEND OUT A RECALL NOTICE FOR THE 2010 MILIAN SO I CAN START DRIVING MY CAR AGAIN.
"TAKATA RECALL" ON MY WAY HOME FROM WORK WHITE SMOKE COMES OUT OF THE EXHAUST PIPE THEN THE CHECK ENGINE STARTED FLASHING REALLY FAST THEN STOPPED. I MADE IT AS IT AS FAR AS MY STREET THEN THE CHECK POWER STEERING/ ADVANCED TRAN WARNING FLASHED AND AS I TURNED IN THE DRIVEWAY THE POWER STEERING COMPLETELY GAVE OUT AND FLASHED SERVICE POWER STEERING NOW. I JUST PURCHASED THIS CAR AND I AM MAKING PAYMENTS NOW I HAVE TO FIX MY POWER STEERING. WOW
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Mercury Milan → · Every Milan year → · How the figures are calculated →