2010 Mercury Milan complaints

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE THE VEHICLE WAS PARKED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. IN ADDITION, "POWER STEERING ASSIST FAULT" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. UPDATED 07/12/16*LJ THE CONSUMER STATED THERE WERE NO CODES, WHEN THE DEALER HOOKED THE VEHICLE UP TO THE COMPUTER. UPDATED 07/14/16.*JB

TOOK CAR IN TO FORD DEALER FOR SERVICING PER RECALL 15S34 ON 4/27/16. DEALER NOTIFIED ME THAT BRAKE LIGHTS ARE; "....STUCK ON WHEN PARKING LIGHTS OR HEADLIGHTS ARE ON -- THEY WORK IF HEADLIGHTS ARE OFF ....". (SEE NOUGHTON FORD AURORA, CO INVOICE # FOCS418452). THIS IS A HAZARD!!!!!

I RECEIVED A RECALL NOTICE (15V-793) FROM FORD IN JANUARY 2016 ABOUT THE CANISTER PURGE VALVE, VAPOR CANISTER, GAS TANK, AND POWER CONTROL MODULE ON MY 2010 MERCURY MILAN. I TOOK IT TO THE FORD DEALER AND THEY DID AN ELECTRONIC TEST AND SAID IT WAS OK. ONE MONTH LATER THE CHECK ENGINE LIGHT CAME ON AND THE CODE SAID THE PROBLEM WAS THE PRIOR RECALLED CANISTER PURGE VALVE. TOOK IT BACK TO THE DEALER AND THEY DID THEIR ELECTRONIC TEST AGAIN AND SAID IT WAS THE GAS TANK FILL TUBE VALVE. FOUR DAYS LATER THE CHECK ENGINE LIGHT CAME ON AGAIN AND THE CODES AGAIN SAID IT WAS THE CANISTER PURGE VALVE. THIS TIME THE DEALER DID AS I ASKED THEM AND MECHANICALLY CHECKED THE VALVE, AND DISCOVERED THAT IT AND THE VAPOR CANISTER HAD FAILED. HOWEVER, FORD WILL NOT COVER THE REPAIR. IS THIS ALLOWED? I WILL MAIL A LETTER WITH MORE DETAIL. AFTER RESEARCHING THE ISSUE, THIS PARTICULAR VALVE COMMONLY FAILED BY STICKING OPEN OR CLOSED AND THE ONLY WAY TO DETECT IT, WAS TO DO A MECHANICAL TEST BY TAKING THE HOSES OFF AND CHECKING FOR PRESSURE OR VACUUM. THE DEALER DID NOT PERFORM THE TEST PROPERLY. UPDATED 05/31/16.*JB

MY 2010 MERCURY MILAN PREMIER IS HAVING THE SAME LIGHTING PROBLEMS THAT I HAVE BEEN READING ABOUT. THE TAIL LIGHT LED'S ARE GOING OUT ONE BY ONE. MY SON THE POLICE OFFICER JUST POINTED THIS OUT TO ME. HE NOTICED THIS AFTER FOLLOWING ME HOME THE OTHER NIGHT. I AM READING THAT THIS IS AN EXPENSIVE REPAIR. IT IS THE LEFT TAIL LIGHT NOW, BUT I GUESS THE RIGHT WILL EVENTUALLY GO TOO. I ALSO HAD TO HAVE BOTH OF THE FRONT HEAD LIGHTS REPAIRED. MY LOCAL MECHANIC WAS ABLE TO DO THIS FOR ME AT A FAIRLY REASONABLE COST. AFTER I HAD TO HAVE THE EXPENSIVE LAMP BULBS REPLACED SEVERAL TIMES. A RECALL ON THE REAR LIGHTS WOULD BE GREATLY APPRECIATED.

"SERVICE POWER STEERING NOW" "SERVICE ADVANCE TRAC" LIGHTS APPEARED WHILE DRIVING AND NOTHING SEEMED TO BE WRONG AT THAT TIME AND THEN TURNED BACK OFF. TURNED CAR OFF AND PARKED FOR OVER AN HOUR. STARTED THE CAR THE LIGHTS FLASHED BACK ON AND THE POWER STEERING WENT OUT. THIS IS NOT COVERED UNDER A RECALL EVEN THOUGH THE 2011 MERCURY MILAN IS COVERED UNDER THE RECALL. CALLED FORD AND THEY SAID THE ONLY WAY TO EVEN HAVE THIS COVERED IS TO PAY A FEE FOR THE CAR TO BE DIAGNOSED UNDER THE RECALL AND HAVE IT SENT IN TO THE SPECIAL SERVICE SUPPORT CENTER. THEY MAY NOT COVER THE ISSUE, EVEN THOUGH ALL THE OTHER RELATED VEHICLES HAVE BEEN RECALLED FOR THIS SAME ISSUE. I AM STILL PAYING ON MY CAR AND SHOULD NOT HAVE TO FORK OVER $2000 FOR THIS TO BE REPAIRED WHEN OTHERS DON'T HAVE TO PAY A DIME FOR THE SAME EXACT THING.

AIR BAG LIGHT COMES ON INTERMITTENTLY ETHER WHILE DRIVING OR STATIONARY. NUMEROUS COMPLAINTS ON INTERNET ABOUT THIS PROBLEM. CAR HAS ONLY 15,522 MILES . HAD CAR IN FOR RECALL 15S34. TOLD THEM ABOUT AIR BAG LIGHT AND AT THAT TIME LIGHT WAS ON. THEY TOLD ME IT WAS OUT OF SAFETY EQUIPMENT WARRANTY. CONTACTED FORD THEY TOLD ME MY COMPLIANT WAS NOTED AND THAT I NEED NOT CONTACT NHTSA BECAUSE THEY WILL.

I WAS DRIVING MY 2010 MILAN ON THE HIGHWAY WHEN IT SUDDENLY LOST POWER, I WAS ABLE TO COAST OFF THE ROAD. AFTER TRYING FOR APPROXIMATELY 45 MIN I WAS ABLE TO START IT AND DRIVE IT HOME. ABOUT 2 WEEKS LATER IT DID THE SAME THING AS I WAS PULLING OUT OF A PARKING SPACE. BOTH TIMES I NARROWLY AVOIDED BEING REARENDED.

"SERVICE POWER STEERING" APPEARED ON DASHBOARD WHILE DRIVING. I HAD NOTICED THE CAR SEEMED TO BE PULLING TO THE RIGHT BUT POWER STEERING WAS WORKING. I THEN PARKED FOR AWHILE AND WHEN I RESTARTED THE CAR THE WARNING STATED "SERVICE POWER STEERING NOW" WITH ALSO A WARNING STATING "SERVICE ADVANCEDTRAC". NOW WHEN I TRIED TO DRIVE, THE POWER STEERING WAS COMPLETELY OUT. I WAS ABLE TO DRIVE IT HOME BUT IT IS NOT A CONDITION TO DRIVE WITH ON A REGULAR BASIS. I LOOKED ON THE INTERNET AND SAW THIS MODEL MILAN 2010 WAS SUBJECT TO RECALL FOR POWER STEERING FAILURE: FORD RECALLS NEARLY 423,000 VEHICLES FOR POWER STEERING PROBLEM. ASSOCIATED PRESS "IN OCTOBER, THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION BEGAN INVESTIGATING COMPLAINTS OF POWER-STEERING FAILURES ON THREE FORD MOTOR CO. MIDSIZE CAR MODELS. THE PROBE COVERED 938,000 FORD FUSION AND LINCOLN MKZ CARS FROM THE 2010 THROUGH 2012 MODEL YEARS, AS WELL AS THE 2010 AND 2011 MERCURY MILAN. ACCORDING TO A CLASS-ACTION LAWSUIT FILED IN JUNE ABOUT THE MATTER, THE PROBLEM COULD AFFECT MORE FORD MODELS, INCLUDING THE COMPACT FOCUS." HTTP://WWW.LATIMES.COM/BUSINESS/LA-FI-FORD-RECALL-20150527-STORY.HTML BUT WHEN I CALLED FORD AND GAVE MY VIN THEY SAID MY MODEL WASN'T COVERED. BUT AGAIN AFTER A WEB SEARCH I SAW NUMEROUS CONSUMER COMPLAINTS ABOUT THIS POTENTIALLY DANGEROUS PROBLEM ON THIS 2010 MILAN MODEL: HTTP://WWW.CARCOMPLAINTS.COM/MERCURY/MILAN/2010/STEERING/STEERING.SHTML HTTP://WWW.ARFC.ORG/COMPLAINTS/2010/MERCURY/MILAN/STEERING

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE SERVICE POWER STEERING AND THE SERVICE ADVANCETRAC WARNING LIGHTS BECAME ILLUMINATED. THEN THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.

WHEN MY HEADLIGHTS ARE ON, THE BRAKE LIGHTS ARE CONSTANTLY ILLUMINATED. I READ THIS IS A COMMON PROBLEM WITH THE 2010'S. THERE NEEDS TO BE A RECALL

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING 30 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE BEGAN TO DECELERATE AND THE CHECK ENGINE LIGHT AND THROTTLE BODY CONTROL LIGHT ILLUMINATED. THE FAILURE OCCURRED RANDOMLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,089.

ELECTRONIC POWER STEERING FAILED. VEHICLE BECAME DIFFICULT TO STEER FOR MY DAUGHTER DRIVING THE CAR. SHE WAS DRIVING ON LOCAL STREETS. THE EFFORT FOR STEERING WAS INCREASED GREATLY AND COULD HAVE LED TO AN ACCIDENT. SHE MANAGED TO PULL OVER SAFELY. THERE IS A CURRENT RECALL ON THE 2011 MERCURY MILAN #15V340000 THAT IS FOR THE SAME ISSUE. STEERING GEAR WAS REPLACED TO RESOLVE ISSUE.

POWER STEERING LIGHT CAME ON AND IMMEDIATELY POWER STEERING STOPPED. LUCKILY I WAS IN A PARKING LOT AND NOT ON THE HIGHWAY.

POWER STEERING FAILURE: MY POWER STEERING FAILED WHILE DRIVING AND THE ADVANCETRAC LIGHT CAME ON. MY WIFE WAS MAKING A TURN ON CITY STREET WHEN THE FAILURE HAPPENED. WE HAVE 87000 MILES

I WAS BACKING OUT OF A PARKING SPOT AND WHEN I PUT IT IN DRIVE, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE DASHBOARD STATED " SERVICE ADVANCE TRAC". AFTER PULLING OVER AND CHECKING EVERYTHING OUT. I WAS ABLE TO DRIVE IT WITHOUT POWER STEERING TO A FAMILY MEMBERS HOUSE. AFTER LEAVING THE CAR THERE FOR A FEW DAYS, I STARTED IT UP AND EVERYTHING SEEMED FINE. I AM CONCERNED DRIVING THIS CAR GIVEN THAT IT SEEMS TO BE A COMMON PROBLEM.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE VIBRATED VIOLENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V574000 (WHEELS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.

POWER STEERING FAILURE: MY POWER STEERING FAILED WHILE DRIVING AND THE ENGINE LIGHT CAME ON. DRIVING THE CAR WAS DIFFICULT WHILE I WAS ON THE HIGHWAY WITH MY DAUGHTER IN THE CAR. I CONTACTED FORD CUSTOMER SERVICE AND THEY ARE AWARE OF ALL THE COMPLAINTS, BUT REFUSE TO OFFER ANY GOOD WILL PROGRAM OR RECTIFY THE SITUATION. . I HAVE 115,000 MILES AND I WAS TOLD THAT THE WARRANTY WAS ONLY 5 YRS. /60,000. I HAVE READ SEVERAL COMPLAINS ON THE 2010 MERCURY MILAN PREMIER SERIES

WHILE ATTEMPTING TO MAKE A TURN IN AN INTERSECTION THE POWER STEERING SUDDENLY FAILED ON THE CAR. VEHICLE WAS TRAVELING AT APPROXIMATELY 15MPH AT THE TIME OF THE INCIDENT. AFTERWARDS THE "POWER STEERING FAILURE" AND "SERVICE ADVANCETRAC" LIGHTS WERE DISPLAYED. INCIDENT NEARLY RESULTED IN AN ACCIDENT. THIS IS A SERIOUS SAFETY ISSUE. UPON INVESTIGATION I HAVE FOUND THAT THE SAME ISSUE OCCURRED ON THE 2011-2012 MERCURY MILAN WITH THE SAME PART AS THE PROBLEM (STEERING MOTOR SENSOR) THAT RESULTED IN A RECALL FOR THOSE MODEL/YEARS. AS IT IS THE SAME PART IT SHOULD FALL UNDER THIS SAME RECALL, HOWEVER IT DOESN'T. THIS PART IS CONTAINED WITHIN THE RACK AND PINION SYSTEM REQUIRING REPLACEMENT OF THE ENTIRE SYSTEM AT A COST OF $1800-$2000.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHEN FUEL WAS PUMPED INTO THE FUEL TANK, THE FUEL SPEWED BACK OUT OF THE TANK AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE CRACKED, CAUSING THE FUEL TANK TO LEAK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.

GOT A TICKET FOR DRIVER SIDE BRAKE LIGHT BEING OUT. NEXT DAY FOUND OUT BRAKE LIGHT IS $300 THAT IS INSANE THIS IS NOT A HIGH END VEHICLE. AN LED LIGHT IS THE CHEAPEST LIGHT EVER INVENTED. IF FORD DOESN'T MAKE THIS A RECALL I WILL NEVER PURCHASE ANOTHER FORD PRODUCT AGAIN .....TOTAL RIPOFF!

TAIL LIGHT RECALL. LED LIGHTS HAVE A SHORT AND LEFT TAIL LIGHT REMAIN ILLUMINATED AS IF APPLYING THE BRAKE

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING AT 25 MPH, THE VEHICLE BEGAN TO ACCELERATE AND SURGED WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE VEHICLE STRUCK A CURB. THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED.. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000. ...UPDATED 01/13/16 *BF VIN UPDATED AND CAR FIXED UPDATED 4/30/18/*JB *JS

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE AT A STOP AND ATTEMPTING TO MAKE A LEFT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE "POWER STEERING ASSIST FAULT" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,072.

WHILE PASSING THREE SEMI TRUCKS IN THE THIRD LANE OF A HIGHWAY AT 70 MPH, THE ENGINE POWER CUT OUT. NAVIGATING ACROSS THREE LANES OF HIGHWAY THROUGH MULTIPLE VEHICLES WAS TERRIFYING. MY LIFE WAS PLACED WITH IN JEOPARDY, YET THE FORD MOTOR COMPANY REFUSES TO RECOGNIZE ITS THROTTLE BODY CONTROL PROBLEM AS A SAFETY ISSUE.

TAKATA RECALL I WAS COMING FROM WORK MY STEERING WHEEL LOCKED UP ON ME ON 249 AND FALLBROOK IN HOUSTON TEXAS IN MOTION

"POWER STEERING ASSIST FAULT" WOULD DISPLAY ON MY LCD SCREEN ON MY CAR. I WOULD NORMALLY TURN IT OFF MY VEHICLE AND TURN IT BACK ON AND IT WILL WORK FINE. NOW, THE WARNING COME OUT EVERYTIME I START MY CAR LEAVING MY UNABLE TO USE IT. I HAVE READ HUNDREDS OF COMPLAINTS ON DIFFERENT WEBSITES. I DON'T KNOW WHAT ELSE WE NEED TO DO TO HAVE FORD ISSUE A RECALL FOR THIS.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO DECELERATE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. AFTER RETURNING FROM DRIVING THE VEHICLE, THE CONTACT SHUT OFF AND ATTEMPTED TO EXIT THE VEHICLE, BUT THE DRIVER SIDE DOOR WOULD NOT OPEN. THE CONTACT STATED THAT THE DOOR WAS UNLOCKED, BUT THE DOOR HANDLE WOULD NOT SUCCESSFULLY RELEASE THE DOOR FROM THE LOCKED POSITION. THE CONTACT WAS ABLE TO CRAWL OVER TO ANOTHER DOOR TO EXIT THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,624.

AS I WAS MAKING A RIGHT TURN AT A RURAL INTERSECTION I LOST POWER STEERING. I WAS GOING LESS THAN 20 MPH, TURNING INTO A PARKING LOT FOR MY JOB. A WARNING LIGHT STATED "SERVICE POWER STEERING SYSTEM" AND "SERVICE ADVANCTRAC". AT THE END OF THE DAY, THE WARNING MESSAGE CHANGED TO SAY "SERVICE POWER STEERING SYSTEM NOW". IT'S GOING TO THE DEALER TOMORROW. THERE NEEDS TO BE A RECALL ON THIS PROBLEM.

JERSEY CITY FORD SERVICE DEPART REPORTS THE HYBRID HARNESS BURNT OUT AND KILLED MY BATTERY. $900 FOR THE HARNESS, $185 FOR THE 84 MONTH BATTERY. THE CAR IS 5 YEARS OLD AND I'M REPLACING THE HARNESS? THE VEHICLE WAS STATIONARY IN A CAR PORT. WHEN I TRIED STARTING THE CAR THE PATS SYSTEM ACTIVATED, THE CAR WOULD NOT START. IT WAS TOWED TO THE DEALERSHIP AND THEY CALLED TODAY, THE HYBRID HARNESS AS TO BE SHIPPED FROM DETROIT. THIS PART SHOULD NOT HAVE FAILED UNDER ANY NORMAL USE....EVER. IF I HAD BEEN DRIVING WHEN IT FAILED I WOULD HAVE LOST ALL POWER, STEERING, BRAKES, AND ABILITY TO CONTROL THE CAR.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. THE VEHICLE WAS RESTARTED; HOWEVER, THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.

WENT TO TAKE MY CAR OUT OF THE PARKING SPACE. WENT TO TURN AND THE POWER STEERING FAILED! COULD NOT TURN WHEEL LEFT OR RIGHT! AT THE SAME TIME THIS HAPPENED A WARNING SIGN POPPED ON MY DASHBOARD SAYING SOMETHING ABOUT POWER STEERING FAILURE. NOT IMPRESSED AT ALL. 2010, 11 AND 12 MODELS ARE ALL HAVING THIS SAME PROBLEM! ONLY ONE THEY RECOGNIZE AT THE MOMENT HAVING A PROBLEM IS THE 2011 BECAUSE APPARENTLY MORE PEOPLE NEED TO GET INTO A CAR ACCIDENT OR KILLED WITH THE 2010 AND 12 MODELS BEFORE THEY RECALL THEM! I AM 7 MONTHS PREGNANT AND FEEL FORTUNATE I WAS NOT ON THE INTERSTATE WHEN THIS HAPPENED AND IN A PARKING LOT! I HOPE THE "INVESTIGATION" THEIR WORKING ON GOES BY QUICKLY BEFORE ANYONE GETS SERIOUSLY HURT!

THIRD TIME TAKING MY CAR IN, CAUSE THE CHECK ENGINE LIGHT & WRENCH LIGHT COMES ON. KEEP GETTING CODE PO455, PO457 AND NOW P2119. I JUST WENT IN LESS THEN 3 MTHS AGO AND HAD THE THROTTLE BODY PCM CALIBRATION UPDATE, BAM STARTING AGAIN. IT IS VERY SCARY TO GO DOWN THE ROAD AND LOSE POWER OR WHILE DRIVING GIVE IT GAS & IT JERKS. 2010 MILAN

WAS DRIVING ON FREEWAY WHEN THE STEERING SUDDENLY FAILED AS I WAS CHANGING LANES. EXTREMELY HARD TO STEER AND ALMOST CRASHED SEVERAL TIMES DRIVING TO THE NEAREST FORD DEALERSHIP. THEY DIAGNOSED THE ISSUE AS SOMETHING RELATED TO A FAULT IN THE STEERING RACK, AND ASKED $6,000 TO REPLACE IT, EVEN THOUGH THE CAR HAD LESS THAN 110,000 MILES ON IT.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THERE WAS A REDUCTION IN THE ENGINE POWER. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. AFTER RESTARTING, THE VEHICLE WAS ONLY ABLE TO BE DRIVEN AT LOW SPEEDS. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

(1) MAY 5, 2015: IN TRAFFIC 65MPH ON MA RT3S, ENGINE "BLUBBERED" THEN DIED IN LEFT LANE. SUCCEEDED NOT BEING HIT BY VEHICLES, PARKED ON SHOULDER. WRENCH LIGHT LIT. ENGINE FINALLY STARTED AND RAN OK AFTER 15 MINUTES; (2) JUNE 6, 2015: PULLING INTO 99 RESTAURANT, QUINCY, MA, CAR SUDDENLY DIED, WRENCH LIGHT LIT. CAR WAS NOT COMPLETELY WITHIN THE LOT. CAR PUSHED INTO LOT WITH THE HELP OF THREE MALES. CAR STARTED AFTER C. 12 MINUTES.; (3) JUNE 24, 2015: EXITING BETSY'S DINER, FALMOUTH, MA ON RT28 IN TRAFFIC, CAR BLUBBERED THEN DIED, WRENCH LIGHT LIT. BLACK DODGE RAM NARROWLY MISSED US! CAR STARTED WITH 3-5 MINUTES; (4) OCTOBER 2, 2015: ON MA TPK, I-90W IN FAST TRAFFIC, CAR LOST POWER, BLUBBERED, THEN DIED IN FRONT OF THE CHARLTON STATE POLICE STATION. ENGINE RE-STARTED WITHIN 12 MINUTES, RAN ROUGHLY FOR A FEW MINUTES, THEN CLEARED, RAN OK; (5) OCTOBER 7, 2015: 1315, ENGINE SHOOK THEN DIED TWO BLOCKS AFTER LEAVING CAR WASH ON CENTRE STREET, QUINCY, MA, WRENCH LIT. NARROW STREET. LIT THE HAZARD FLASHERS, EXITED CAR. AFTER 15 MINUTES RE-ENTERED CAR WHICH STARTED AFTER 3 ATTEMPTS; (6) OCTOBER 7, 2015: 1405: WITHIN A BLOCK AFTER LEAVING OUR HOUSE, THE CAR ENGINE AGAIN BLUBBERED THEN DIED, WRENCH LIT. PULLED TO THE CURB, SAT FOR FIVE MINUTES. CAR WAS RESTARTED. THREE TIMES I HAVE BROUGHT MY MILAN TO OUR LOCAL AUTOMOTIVE GURU WHO ATTACHED HIS SCANNER AND CONFORMED 2111 CODE AND 2112 CODES (2). I PURCHASED THE CAR FROM ENTERPRISE SALES RENTALS AT 24,000 MILES, NOW 58,000 MILES. NEVER HAVE

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER TWO ATTEMPTS. THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.

NO POWER STEERING, CALLED DEALER AND THEY WHAT $80 TO TELL ME I HAVE NO POWER STEERING AND MIGHT COST $1800 TO REPAIR. SO MANY REPORTS OF THIS WHY HAVEN'T THEY RECALLED THESE.

WHILE PULLING INTO GARAGE THE POWER STEERING WENT OUT ,ALL MOST HIT THE HOUSE READ IN NEWS PAPER THAT FORD HAD A RECALL AND FIXED ALL THE PROBLEMS WITH THE STEERING BOX BLONDES FORD IN TOLEDO SAID NO RECALL ON MY CAR.IT COST ME1790.39 TO GET STEERING GEAR FIXED.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE REAR LED TAIL LIGHT REMAINED ILLUMINATED WHILE THE BRAKE PEDAL WAS NOT DEPRESSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. UPDATED 11/19/15*LJ

WHEN DRIVING DOWN THE ROAD, THE STEERING SUDDENLY LOCKED UP AND I COULD NO LONGER STEER. MESSAGES SAYING SERVICE ADVANCETRAC AND POWER STEERING FAILURE WERE DISPLAYED. I CHECKED THE FLUIDS AND EVERYTHING WAS OK. AFTER RESEARCHING THIS PROBLEM ONLINE, I SAW THAT THE 2011 MILAN WAS ALREADY UNDER RECALL ALONG WITH MANY OTHER FORD MODELS. THE 2010 MILAN NEEDS TO BE ADDED TO THE RECALL AS THE ISSUE ALSO OCCURS WITH THIS MODEL. THIS IS DEFINITELY GOING TO BE A SAFETY ISSUE AS I DO NOT HAVE $2000 TO GET THIS FIXED AND I HAVE NO OTHER OPTION BUT TO DRIVE WITHOUT POWER STEERING UNTIL THE RECALL GOES THROUGH.

STEERING DOES NOT TURN. IT CAME WITHOUT WARNING. I TURNED ON THE CAR TO GO TO WORK TO FIND OUT IT DOESN'T WORK. CAN'T TURN LEFT AND CAN'T TURN RIGHT . IT IS VERY VERY HARD TO TURN THE STEERING WHEEL. IT'S BEEN LIKE THIS FOR ALMOST A MONTH. THIS IS THE ONLY CAR I HAVE AND I'M AFRAID I MIGHT CRASH GOING TO WORK ALL BECAUSE OF THE STEERING WHEEL NOT WORKING. I WONDER IF ANYBODY HAS BEEN KILLED (HOPE TO GOD NOT) BY THIS MALFUNCTION IT NEEDS TO FIXED ASAP

FIRST OF ALL THIS HAS HAPPENED ON SEVERAL OCCASIONS. DRIVING DOWN THE INTERSTATE THE CAR WILL STALL AND BEGIN TO SHAKE AND PUTS A WRENCH ICON ON THE DASH, THE VEHICLE HAS NO RESPONSE TO THE ACCELERATION PEDAL. I HAVE TO PULL OVER AND SH U THINK THE CAR OFF A FEW MINUTES AND THEN GO AGAIN. IT HAS ALSO HAPPENED SEVERAL TIMES WHILE PULLING ACROSS TRAFFIC FROM A STOP, ONE TIME NEARLY GETTING ME HIT FROM ONCOMING TRAFFIC. IT IS IMPOSSIBLE TO TELL WHEN OR WHERE THIS WILL HAPPEN. I HAVE CALLED FORD AND WAS DENIED A REPAIR BECAUSE MY VIN WAS NOT ON THE RECALL LIST FOR THE THROTTLE BODY EVEN THOUGH IT HAS THE SAME PROBLEM AS THE ONES COVERED. I HAVE HAD THE DIAGNOSTIC TEST AND RECEIVED CODES THAT MATCH AS WELL.

I WAS DRIVING TO WORK AND A LIGHT CAME ON WHICH I HAVE NOT SEEN BEFORE AS WELL AS TWO CONSOLE MESSAGES THAT READ "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC." MY STEERING BECAME NOTICEABLY HEAVIER AS I DROVE AND THEN COMPLETELY LOST POWER STEERING AS I PULLED INTO A PARKING LOT. I HAD TO STOP IN THE MIDDLE OF THE PARKING LOT AND SLOWLY WITH GREAT EFFORT I WAS ABLE TO ANGLE THE CAR INTO A PARKING SPOT. THERE WERE NO NOISES. I TOWED THE VEHICLE TO A NEAR BY AUTO SHOP AND THEY DIAGNOSED A FAULTY ELECTRIC POWER STEERING AND QUOTED ME $1750 FOR REPAIR.

WHILE AT COLLEGE MY SON CALLED AND SAID THE POWER STEERING WENT OUT IN HIS CAR. TOOK IT TO A REPAIR SHOP WHICH REFERRED ME TO A DEALER SINCE THEY WHOLE STEERING GEAR SYSTEM HAD TO BE REPLACED AND THE COMPUTER WOULD HAVE TO BE PROGRAMMED. THIS IS GOING TO BE BETWEEN 1800-2500 REPAIR. I FOUND THIS SITE AND IT SEEMS TO BE A MODEL WIDE ISSUE. I AM HOPING THAT THE RECALL ON THE 2011 AND 2012 WILL BE EXPANDED TO INCLUDE THE 2010.

WHILE I WAS BACKING OUT OF MY DRIVEWAY ON SATURDAY MY POWER STEERING WENT OUT. THERE WAS A MESSAGE SAYING POWER STEERING ASSIST FAULT. THIS HAS HAPPENED 2 TIMES BEFORE AND WHEN I SHUT THE CAR OFF AND TURN BACK ON THE MESSAGE GOES AWAY AND I HAVE POWER STEERING BACK. THIS SATURDAY WAS NOT THE CASE, THE WARNING DIDN'T GO AWAY AND THE CAR WAS NOT DRIVABLE. I HAD THE CAR TOWED TO LOCAL FORD DEALERSHIP AND THEY TOLD ME IT WAS THE STEERING GEAR AND IT WOULD COST AROUND $1800. I'VE RESEARCH THE RECALLS AND FOUND A LOT OF COMPLAINTS ABOUT THIS SAME ISSUE. IN FACT THE 2011 MILAN HAS A RECALL FOR THE SAME ISSUE!

WHEN DRIVING MY VEHICLE DOWNHILL, THE BRAKES DO NOT GRAB AT ALL. MOST TIMES ON THE ROAD, THEY WORK FINE. HAD MECHANIC CHECK MASTER CYLINDER, PADS AND ROTORS. ALL CHECKED OUT FINE. HE'S HAD OTHER VEHICLES WITH SAME PROBLEM, CHANGED ALL THE PREVIOUS LISTED PARTS WITHOUT ANY SUCCESS. UPON CHANGING THE ABS MODULE, THE PROBLEM IS SOLVED. MY HUSBAND'S COMPANY HAS A FLEET OF FORD FUSIONS (BASICALLY SAME CAR AS MY MILAN) AND PEOPLE HAVE ENCOUNTERED THIS SAME PROBLEM WHICH HAS BEEN RESOLVED WHEN THE ABS MODULE IS CHANGED. I HAVE ALSO READ OF MANY OTHER COMPLAINTS REGARDING THE EXACT SAME ISSUE ONLINE. I BELIEVE THIS POSES AN EXTREMELY DANGEROUS SITUATION. THE BRAKE PEDAL GOES COMPLETELY TO THE FLOOR. I HAVE TO USE MY EMERGENCY BRAKE. I HAVE TO WONDER HOW MANY ACCIDENTS WERE CAUSED DUE TO THE ABS MODULE INTERFERING WITH THE BRAKES ABILITY TO WORK PROPERLY. MY CAR CURRENTLY ONLY HAS 25,000 MILES AND HAS ALREADY BEEN RECALLED FOR THEIR LIGHTS. I TRULY BELIEVE FORD IS AWARE THIS IS A PROBLEM BUT IS DENYING ANY RESPONSIBILITY. ## VIN PASSED ## MERCURY MILAN 2010 ##

JUNE 2015: MADE A 'HARD STOP' TO GET OUT OF PATH OF EMERGENCY VEHICLE. MADE 2 TURNS (SLOWING CAR DOWN) AND SAFELY MADE TURNS WITHOUT INCIDENT. THIRD TURN (RIGHT TURN), RELEASED GAS PEDAL, STEPPED ON BRAKES, BRAKE PEDAL WENT LOW (TOWARDS FLOOR), CAR EVENTUALLY STOPPED, APPROXIMATELY 15FT, FURTHER THAN EXPECTED. THIS HAPPENED WITHIN 10 MINUTES FROM INITIAL 'HARD STOP'. CHECKED BRAKE FLUID LEVEL, NOTICED FLUID LEVEL ABOVE MINIMUM LINE, BUT ALSO NOTED FLUID COLOR HAD SOME COLOR (AWARE THAT COLOR IN BRAKE FLUID IS NOT GOOD). MADE APPOINTMENT FOR SERVICE AT DEALERSHIP AUTHORIZED SERVICE CENTER .SERVICE CENTER INDICATED BRAKE LINING PROBLEM (NOT WITHIN TOLERANCE), AND REPLACED THEM. NOTE: CITY DRIVING, DRY DAY, LIGHT MORNING TRAFFIC. NO BRAKE WARNING LIGHT OR ABS WARNING LIGHT ILLUMINATION ON DASH BOARD. JULY 2015: EXITING ONE HIGHWAY TO GET ONTO ANOTHER HIGHWAY, NEEDED TO BRAKE TO GET ONTO EXIT RAMP. TOOK FOOT OFF GAS PEDAL, SIGNALED TO TURN RIGHT, STEPPED ON BRAKE TO SLOW DOWN AND EXIT. BRAKE PEDAL WENT LOW (TOWARDS FLOOR), CAR TOOK MORE TIME TO SLOW DOWN THAN ANTICIPATED. MADE WAY TO DESTINATION (AT REDUCED SPEED) AND DEPRESSED BRAKE PEDAL TO IDENTIFY IF/HOW CAR COULD STOP. CALLED SERVICE CENTER, EXPLAINED WHAT OCCURRED AND BROUGHT CAR BACK TO SERVICE CENTER. SERVICE CENTER IDENTIFIED MASTER CYLINDER NEEDED REPLACING AND IT WAS REPLACED. NOTE: HIGHWAY DRIVING, DRY DAY, MIDDAY TRAFFIC-LIGHT. NO BRAKE WARNING LIGHT OR ABS WARNING LIGHT ILLUMINATION ON DASH BOARD. AUGUST 2015: LOCAL

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE VEHICLE WAS PARKED AND UPON RETURNING TO THE VEHICLE, THE CONTACT WAS UNABLE TO SHIFT THE GEAR SELECTOR LEVER OUT OF THE PARK POSITION. THE CONTACT STATED THAT THE GEAR SELECTOR LEVER SEIZED AND WAS UNABLE TO BE RELEASED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14E028000 (EQUIPMENT) HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE.