2010 Mercury Milan complaints

POWER STEERING ASSIST FAILURE LIGHT CAME ACROSS DIC WHILE DRIVING ON INTERSTATE. TRIED TO SLOW DOWN AND PULL OVER BUT COULDN'T TURN STEERING WHEEL. SHUT CAR OFF AND RESTARTED AT CAR AND WARNING LIGHT WASN'T THERE AND STEERING WORKED.

WE RECEIVED A RECALL NEARLY 2 YEARS AGO ON POTENTIAL PROBLEM WITH AIRBAG IN THIS VEHICLE. WE HAVE CHECKED SEVERAL TIMES WITH DEALERSHIP AND HAVE YET NOT BEEN TOLD THEY HAVE THE FIX FOR THE PROBLEM. THE LETTERS WE HAVE RECEIVED HAVE STRONGLY URGED NO ONE RIDE IN FRONT PASSENGER SEAT. THIS VEHICLE IS DRIVEN BY MY WIFE AND SOMETIMES, MYSELF. WE HOWEVER ARE NOT COMFORTABLE WITH SOMEONE SITTING ON PASSENGER SIDE FRONT SEAT. SO THE EXTENDED TIME OF NEARLY TWO YEARS HAS BEEN EXTREMELY INCONVENIENT!

I'VE BEEN TRYING TO GET A REPLACEMENT AIRBAG FOR MY FORD/MERCURY FOR YEARS AND YEARS. WROTE THEM SEVERAL TIMES (HAVE LETTERS) AND SPOKE TO MY DEALERSHIP GOSCH FORD IN HEMET, CA. (HAVE NAMES AND DATES) WHICH THEY CONTINUE TO BLAME IT ON FORD MOTOR CO. ALL TO NO AVAIL. FORD CONTINUES TO SEND ME SAFETY RECALL LETTERS AND PROMISES OF NEXT MONTH, NEXT QUARTER, NEXT THIS AND THAT. THEY NEVER PRODUCE MY/THE AIRBAG/S. AND, WHEN FORD CAME UP WITH THIS ' RENT A CAR' THERE WAS NEVER ONE AVAILABLE: ENTERPRISE WAS ALWAYS OUT OF CARS. PLUS THE FACT, IT WOULD HAVE COST ME MONEY TO RENT ONE AT SOME OTHER RENTAL AGENCY, PAY FOR MILEAGE ON THESE RENTALS, OR GO TO ANOTHER CITY 45 MINUTES AWAY FOR ONE, ETC. NOT A GOOD DEAL AT ALL. IT HAS BEEN VERY FRUSTRATING, DISCOURAGING, AND THEY ARE, FRANKLY IN MY VIEW, NOT DEALING IN GOOD FAITH. THE COMMENTATORS ON TV, CONTINUE TO SAY, "TAKATA AIRBAGS MAIM AND KILLING PEOPLE - GET YOUR'S REPLACED" NOW! WE ARE TRYING TO, BUT NONE ARE AVAILABLE AT LEAST FROM FORD. WHAT ARE WE TO DO? I AM GLAD THAT A LAW SUIT HAS BEEN FILED. MAYBE WE'LL GET SOME ACTION. IF TAKATA WON'T REPLACE THEIR AIRBAGS... I WOULD THINK SOMEONE ELSE I.E. 'THE MOTOR COMPANIES' WOULD TAKE THAT UP AND MAKE THEIR OWN TO SAVE THE LIVES AND BUILD GOOD WILL AMONG THEIR CUSTOMERS. MAYBE WE WOULD THEN BUY MORE AMERICAN PARTS AND THEIR BUILT HERE CARS. I'M JUST GLAD MY ELDERLY FATHER AND GRANDCHILDREN HAVE NOT BEEN HARMED YET. IT'S HARD TO PUT 4 TO 5 PEOPLE IN THE CAR WITHOUT USING THE PASSENGER SEA

TAKATA RECALL AS OF JUN 01,2016, NOTHING HAS BEEN DONE ABOUT THIS, I HAVE YET TO BE NOTIFIED ABOUT THE REMEDY. MANUFACTURER RECALL NUMBER 16S26 NHTSA RECALL NUMBER 16V384 RECALL STATUS RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARY THE PASSENGER FRONTAL AIRBAG INFLATOR COULD EXPLODE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. SAFETY RISK THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. REMEDY OWNERS WILL BE NOTIFIED BY MAIL AND INSTRUCTED TO TAKE THEIR VEHICLE TO A FORD OR LINCOLN DEALER TO HAVE THEIR PASSENGER FRONTAL AIRBAG INFLATOR REPLACED. THERE WILL BE NO CHARGE FOR THIS SERVICE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT CALLED BILL COLLINS FORD LINCOLN OF LOUISVILLE (502-459-9550, 4220 BARDSTOWN RD, LOUISVILLE, KY 40218) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATES THAT THE AIR BAGS HAVE NOW BEEN REPAIRED. CONSUMER SAYS THAT NOW THE REAR TAIL LIGHTS HAVE BEEN GOING OUT OFTEN. VEHICLE HAS BEEN REPAIRED EACH TIME UNDER WARRANTY, BUT CONSUMER IS WORRIED ABOUT IF SHE WILL HAVE TO START PAYING FOR THEM WHEN THE WARRANTY EXPIRES. *DL

TAKATA RECALL--MY CAR HAS BEEN IN THE FLORIDA SUN SINCE IT WAS PURCHASED BY MY LATE HUSBAND (VALENTINE'S GIFT FOR 2/14/2011). IT HAS BEEN UNDER RECALL SINCE JUNE 2016! IT IS UNSAFE TO DRIVE. I HAVE BEEN GIVEN A LOANER NOT CLOSE TO THE MILAN. I ONLY HAVE 25,800+ MILES ON IT! I AM IN THE PROCESS OF MOVING CLOSE TO FAMILY--SINCE I AM ALONE AND A SENIOR CITIZEN. WHAT AM I TO DO? I'M NOT SUPPOSED TO DRIVE IT, CAN'T SELL IT -- SINCE I CAN'T LET ANYONE TEST DRIVE IT--IT IS IN THE MIDDLE OF MY DRIVEWAY--THIS IS A RIDICULOUS SITUATION, PLUS NOT I SEE THERE ARE WARNING LIGHTS ON THE DASH (IF I WERE TO TRY AND START IT AND THE SMELL OF GASOLINE. I NEED ASSISTANCE--THANK YOU FOR YOUR ATTENTION, (XXXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

RECALL WAS ISSUED JANUARY 2018 FOR TAKATA AIRBAGS. FORD IS STILL UNABLE TO FIX THE ISSUE AND DOES NOT HAVE THE PARTS TO REPAIR IT AS OF OCTOBER 28, 2018. CANNOT USE THE FRONT PASSENGER SEAT!

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PRIME FORD AUBURN AT (508) 832-6261 (LOCATED AT 780 WASHINGTON ST, AUBURN, MA 01501) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WE RECEIVED A RECALL LETTER BUT WHEN WE TRY TO MAKE AN APPOINTMENT TO BRING THE CAR IN THEY SAY SOMEONE WILL GET BACK TO US AND THEY NEVER DO.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ASHEBORO FORD LINCOLN (611 BREVARD RD, ASHEVILLE, NC 28806, (828) 253-2731) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS PLACED ON A WAITING LIST AND PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 12/20/18*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN MAY OF 2018. THE DEALER (DON CHALMERS FORD, 2500 RIO RANCHO BLVD SE, RIO RANCHO, NM 87124) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DUNPHY FORD (LOCATED AT 7700 FRANKFORD AVE, PHILADELPHIA, PA 19136, (215) 624-6700) AND THE MANUFACTURER WERE CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED VEHICLE PASSED INSPECTION, NEW TIRES WERE PUT ON AND BRAKES REPAIRED. CAR DOES NOT START. UPDATED 12/19/18*JB

MY 2010 MERCURY MILAN WOULD NOT EXCEED 15 MILES PER HOUR AND DID NOT RESPOND TO THE GAS PEDAL. THE ENGINE AND TRANSMISSION LIGHT WERE LIT ON MY DASHBOARD

BRAKE FAILURE: I WAS DRIVING ON INTERSTATE (55 MILES PER HOUR), AND WHEN TRAFFIC STOPPED, I WENT TO PUT ON BRAKES AND MY BRAKES WENT STRAIGHT TO THE FLOOR!! I KEPT HITTING THE BRAKES AND HITTING THE BRAKES AND THEY KEPT GOING TO THE FLOOR. IT WAS A BLESSING THAT I WAS ABLE TO PULL OVER ON THE SIDE OF THE ROAD IN THE OFF LANE TO AVOID HITTING THE CAR IN FRONT OF ME. I HAD TO HAVE MY VEHICLE TOWED TO A BODY SHOP. I WAS INFORMED THAT THE MASTER CYLINDER AND SOME KIND OF PUMP (ASB PUMP) OR SOMETHING WAS BAD. I COULD HAVE RUN IN THE BACK OF A VEHICLE AND SOMEONE (INCLUDING MYSELF) COULD HAVE BEEN INJURED. I HAVE GOOGLED THIS AND THERE ARE OVER 700 COMPLAINTS ON MILAN BRAKES. WHY ISN'T THERE A RECALL ON THESE? !!

I RECEIVED MY RECALL NOTICE IN FEBRUARY 2018, IT IS NOW OCTOBER 2018. IS THIS A JOKE? THE NOTICE STATES THAT THIS PROBLEM CAN CAUSE "DEATH". THESES REPLACEMENT PARTS NEED TO BE INSTALLED IN THE RECALL VEHICLES BEFORE FORD INSTALLS THEM IN NEW VEHICLES.

POWER STEERING COMPLETELY STOPPED WORKING WHILE MID TURN ALMOST CAUSED AN ACCIDENT. ANOTHER CAR VEERED OFF THE ROAD TO AVOID. I HAVE DONE RESEARCH AND THIS SEEMS TO BE A TREND WITH THE 2010 MILAN. FOR SOME REASON THE 2011 IS RECALLED BUT NOT 2010. WE HAVE HAD MULTIPLE FORD VEHICLES OVER THE YEARS AND I AM GROSSLY DISSATISFIED THAT THIS ISSUE HAS BEEN REPORTED WITH NO RECALL ACTION THIS IS DANGEROUS

MY WIFE WAS LEAVING HER PARKING STALL IN A PARKING GARAGE WHEN THE POWER STEERING QUIT WORKING. SHE WAS ABLE TO STOP BEFORE HITTING ANYTHING. THIS ISSUE IS WELL KNOWN TO OCCUR ON CERTAIN MERCURY MILANS AND FORD FUSIONS. FORD OFFERED TO FIX 2011 AND 2012 CARS BUT NOT 2010'S WHICH HAS THE SAME SYSTEM AND FAULT. I WOULD LIKE FORD TO FIX IT.

PLEASE INVESTIGATE THE MILAN / FUSION SOFT BRAKING ISSUE. WITHOUT NOTICE ON A TURN, THE BRAKES GO TO THE FLOOR. THIS HAPPENED IN NOV. 2017 AND JULY 2018. IN NOV. 2017 THE FLUID WAS FLUSH BUT IT REOCCURRED. FORTUNATELY, NO ONE WAS IN FRONT OF ME OR THERE WOULD HAVE BEEN AN ACCIDENT OR FATALITY. THE CAR TOOK AN EXCESSIVE DISTANCE TO STOP. THIS IS A KNOWN PROBLEM THAT FORD MUST CORRECT BEFORE SOMEONE DIES.

FAULTY ABS PUMP CAUSES LOW BRAKE PEDAL, SOFT BRAKING. I HAVE ALMOST REAR-END VEHICLES DUE TO THE BRAKE PEDAL GOING TO THE FLOOR DURING NORMAL DRIVING. SEEMS TO BE A COMMON FAULT ON THESE FUSIONS/MILANS.

MY 2010 MERCURY MILAN POWER STEERING JUST STOPPED. THE VEHICLE WAS STATIONARY. I HAVE RESEARCHED THIS PROBLEM WITH OTHER MILAN'S FOR THE SAME AND THERE ARE MANY COMPLAINTS FOR THIS ISSUE. PEOPLE HAVE RESEARCH THIS AND FOUND THAT THERE POWER STEERING ASSEMBLY IS THE SAM AS THE RECALLS ON THE 2011 AND 2012. I CONTACTED FORD AND THEY COULDN'T GIVE SPECIFIC INFORMATION REGARDING THE RECALL OTHER THAN THE MAY HAVE BEEN ASSEMBLED AT A DIFFERENT PLANT. THEY MAY HAVE BEEN, BUT IT PRETTY OBVIOUS THAT IT IS MORE LIKELY THE POWER STEERING PART IS FAULTY. IT COST AT LEAST A COUPLE THOUSAND OF DOLLAR TO REPAIR WHICH IS A TERRIBLE HARDSHIP BECAUSE MOST PEOPLE HAVE TO HAVE A CAR TO GO TO WORK SO THEY CAN LIVE. I FEEL THAT THIS ISSUE SHOULD BE VIGOROUSLY. BECAUSE FOR FORD JUST IGNORE. IS WRONG. THANK GOODNESS I WAS NOT DRIVING MY CAR OTHERS WERE NOT THAT LUCKY

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE FUEL INLET AND CHECK ENGINE WARNING INDICATORS ILLUMINATED INTERMITTENTLY. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE), WHICH SHE RECEIVED. THE VEHICLE WAS SERVICED BY HOLMAN FORD (3641 NJ-42, TURNERSVILLE, NJ 08012, 888-449-0296), BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT NOTHING COULD BE DONE SINCE THE VEHICLE HAD ALREADY BEEN SERVICED. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.

I WAS IN MOTION MERGING ONTO A TWO LANE HIGHWAY. I RAN OVER TWO CONSECUTIVE MANHOLE COVERS WHILE LIGHTLY BRAKING TO SEE IF IT WAS CLEAR. BUT WHEN I WENT TO BRAKE BECAUSE IT WASN'T CLEAR TO MERGE ONTO THE HIGHWAY I HAD BARELY ANY BRAKE! THANKFULLY THE CAR IN FRONT OF ME WAS ABLE TO MERGE OR I WOULD HAVE HIT HIM. AFTER THAT I HAD A VERY SOFT BRAKE PEDAL. LEFT IT IN A PARKING LOT UNTIL AFTER WORK. SO HOURS LATER, THE BRAKES SEEMED FINE. BUT I DIDN'T TRUST IT. HAD IT TOWED AND FORD TOLD ME IT WAS THE ABS HCU AND ECU AND THAT THEY ARE KNOWN FOR THIS PROBLEM. ESPECIALLY AFTER TRAVELING ON A ROUGH ROADWAY. I HAD TO GO BACK TO THE ROAD THE NEXT DAY BECAUSE I COULDN'T REMEMBER IT BEING A ROUGH ROAD. THEN I SAW THE TWO CONSECUTIVE MANHOLE COVERS. I RAN THEM OVER IN MY HUSBANDS TRUCK AND SURE ENOUGH, EVEN HIS TRUCK JOLTED FROM THEM, ENOUGH FOR THE ABS TO ENGAGE. THIS IS A HORRIBLE ISSUE AND I'M AMAZED THAT FORD HAS NOT MADE IT A RECALL YET! WHAT WILL IT TAKE!? THE REPAIR WAS QUITE EXPENSIVE. AND I WAS OUT OF A CAR FOR TWO WHOLE WEEKS! IT TOOK ALMOST A WEEK FOR THE PART TO COME IN. NOT SURE IF THAT WAS THE DEALERS BS OR FORD NOT HAVING THE PARTS READILY AVAILABLE FOR AN ISSUE THEY ALREADY KNOW EXISTS. THIS HAS NOT BEEN MY FIRST FORD PRODUCT BUT IT SURE MAY BE MY LAST!

VEHICLE HAS 45,874 MILES ON IT TODAY. SUNROOF IS NOT WORKING SO I HAD LOCAL FORD DEALER CHECK OUT THE PROBLEM. SERVICE TECH REPORTS "FOUND CHUNKS OF BRACKETS LAYING IN THE TRACK ASSEMBLY. REC REPLACING SUNROOF TRACK. TRACK IS NOT SECURED PROPERLY WITH THE GLASS DUE TO THE DAMAGE IN THE TRACK ASSEMBLY. MAY NOT BE SAFE TO DRIVE. THERE IS ALSO THE POSSIBILITY OF TRACK LEAKING WATER." THE PROBLEM OCCURRED DURING NORMAL OPERATION AND IF THERE IS A SAFETY CONCERN AS THE FORD TECHNICIAN STATED, THEN I FEEL FORD SHOULD COVER THE COST OF THE REPAIR. THIS SHOULD NOT HAPPEN, ESPECIALLY ON A VEHICLE WITH SUCH LOW MILEAGE. THE FORD SERVICE ADVISOR QUOTED A REPAIR COST OF $2020.00 AND EVEN HE SAID THE COST IS OUTRAGEOUS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V04600 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN FEBRUARY OF 2018. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED AIRBAG FAILED TO DEPLOY UPON LOW SPEED IMPACT. PASSENGER BRUISED,SORE AND WITH BACK ISSUES. UPDATED 10/16/18*JB *TR

AFTER HAVING MY OIL CHANGED AND TIRES ROTATED, MY 2010 MERCURY MILAN BEGAN TO PULL TO THE RIGHT. AFTER A FEW DAYS, THE (SERVICE POWER STEERING NOW) INDICATOR CAME ON, AND AFTER TURNING THE CAR OFF AND BACK ON, THERE WAS NO POWER STEERING. THIS IS ABSOLUTELY A SAFETY ISSUE. FORD IS NOT RECALLING THE 2010 MODEL EVEN THOUGH THE ELECTRIC POWER STEERING COMPONENTS ARE IDENTICAL. A VERY EXPENSIVE REPAIR, AND DON'T UNDERSTAND WHY 2011 MERCURY MILAN OWNERS ARE MORE VALUABLE THAN 2010 OWNERS. FEELS LIKE DISCRIMINATION. ON A FIXED INCOME, DON'T KNOW HOW I AM GOING TO PAY FOR REPAIRS. PLEASE FORD, 2010 MERCURY MILAN OWNERS NEED YOU.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DEPAULA FORD (799 CENTRAL AVE, ALBANY, NY 12206, (518) 375-2163) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VAN BORTEL FORD (71 MARSH RD, EAST ROCHESTER, NY 14445, (585) 586-4415) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT *JS

HEADING TO WORK. ADVANCE TRACK MAY. POPS ON. THEN SERVICE POWER STEARING. STEERING WHEEL FELT A LITTLE TIGHT. BUT IT WAS STILL DRIVABLE. MADE IT TO WORK, ONCE SHIFT WAS OVER. I WENT TO BACK OUT AND THE WHEEL WOULDN'T TURN AT ALL. COME TO.FIND OUT THIS HAS BEEN A BIG PROBLEM. ON THE 2010'S. ALL.SEEM.TO.BE HAPPONG WITH AN THE LAST 12-18 MONTHS. ALONG WITH THE PREVIOUS (FURL RANK RECALL, AND THE CURRENT AIR BAG RECALL.) THIS THINGS SHOULD BE TAKEN OFF THE ROAD! THAT'S TOO MANY MAJOR ISSUES. COME ON FORD! I GUESS IT WILL TAKE A BIG ACCIDENT FOR ANYTHING TO REALLY HAPPEN.....

WHEN I WAS DRIVING THE CAR STARTED TO SPUTTER AND WOULD NOT PICK UP SPEED. I TOOK THE CAR TO A MECHANIC WHO RAN A DIAGNOSTIC TEST AND GAVE ME THE CODES TO TAKE TO A FORD DEALERSHIP. THE SENSOR SWITCH FOR BOTH REAR BREAKS WHERE REPLACED. A WEEK LATER SAME THING HAPPENED. IT IS CURRENTLY DOING THE SAME THING. THE BREAK SYSTEM LIGHT IS COMING ON AND THE CONTROL SYSTEM LIGHT. NOBODY SEEMS TO BE ABLE TO FIX IT. I HAVE BEEN DRIVING DOWN THE HIGHWAY, ON PRIVATE STREETS WHEN THE CAR STARTS TO SPUTTER AND I HAVE TO TURN IT OFF AND ON AT LEAST 3 TIMES BEFORE IT WILL PICK UP SPEED AND GO.

TAKARA RECALL - I AM TOLD THAT THE PARTS TO REPAIR MY VEHICLE HAVE NOT YET BEEN PRODUCED AND WON'T BE AVAILABLE FOR SOME TIME YET. I AM CONCERNED FOR MY SAFETY BECAUSE OF THIS ISSUE! WHY CAN'T PRESSURE BE APPLIED TO THE MANUFACTURER TO MAKE THIS A PRIORITY? THIS DANGEROUS SITUATION IS NOT ACCEPTABLE AND REASONABLE ACTIONS SHOULD BE TAKEN TO IMMEDIATELY BRING THIS SITUATION TO AN ACCEPTABLE CONCLUSION. THANK YOU.

INTERMITTENT PROBLEM WITH SOFT BRAKE PEDAL THAT WENT TO FLOOR NEARLY CAUSING AN ACCIDENT. MY MECHANIC CHECKED THE MASTER CYLINDER AND COULD NOT PINPOINT THE PROBLEM. TOOK VEHICLE TODAY (07-11-2018) TO WAYNE LINCOLN MERCURY TO DETERMINE WHAT IS CAUSING MY CAR TO KEEP HAVING THIS PROBLEM. I HAVE LOST ALMOST ONE WEEK OF WORK AND THE MECHANIC STILL HAS NOT FIGURED OUT WHAT IS CAUSING MY BRAKES TO FAIL. UNABLE TO BLEED THE BRAKES, ACCORDING TO MY MECHANIC. NOW WAITING ON WAYNE LINCOLN TO FIGURE OUT WHAT THE PROBLEM IS. ALREADY REPORTED THE CONDITION TO FORD AND LEARNED THIS IS A PROBLEM THAT YOU AND FORD ARE ALREADY AWARE OF.

TAKATA PLUS NUMEROUS OTHER RECALLS: POWERTRAIN CONTROL MODULE, "CONTAMINATION ON INTERNAL MOTOR CONTACTS OF THE THROTTLE BODY" REAR TAIL LIGHTS REPLACED, ARM REST REPLACED AS IT BECAME DETACHED, BATTERY REPLACED AT 23K MILES AND DOES NOT HOLD A CHARGE AND CONSISTENTLY NEEDS TO BE RECHARGED. THIS HAPPENED AT A LIGHT IN A MAJOR AND VERY BUSY INTERSECTION. I WENT AND THE CAR DID NOT MOVE AND ALMOST GOT REAR-ENDED. IT ADDITIONALLY OVER EXCELERATED ON ITS OWN. I HAD TO GET MY CAR TOWED TO DEALER AS THE CAR DIED DUE TO FAILED THROTTLE. *TT

THE COMPANY HAS SENT NUMEROUS OF NOTICES STATING THE RECALL OF THE VEHICLE BUT HAS YET TO COMPLY. THE NUMBERS ON THE PAPER ARE 16S26 & 16V384. WHEN FORD IS CONTACTED, THEY STATE THE PARTS HAVE NOT ARRIVED FROM MEXICO. THIS HAS BEEN GOING ON FOR APPROX 3 YEARS & IS UNACCEPTABLE.

I HAVE TOOK MY CAR IN FOR THE POWER STEERING AND IT'S ALWAYS REQUIRING POWER STEERING MAINTENANCE, THE STEERING WHEEL GOT STIFF WHILE DRIVING.

SURGING WHILE DRIVING ON URBAN STREET, CHECK ENGINE LIGHT CAME ON, MECHANIC SAID CODE 2111 SHOWS. CODE INDICATES MALFUNCTIONING THROTTLE BODY.

I WAS IN A PARKING LOT AND WHEN I TURNED ON IGNITION AND POWER ASSIST FAULT LIGHT LIT UP ON PANEL AND WHEN TRIED TO BACK UP HAD NO POWER STEERING. TURNED CAR OFF AND BACK ON NUMEROUS TIMES BUT SAME LIGHTS AND LOUD WARNING SOUND. TRIED TO DRIVE OUT OF PARKING LOT BUT SERVICE ADVANCE TRAC LIGHT CAME ON AND COULDN'T TURN STEERING WHEEL TO DRIVE CAR. HAD TO LEAVE MY CAR AT RESTAURANT AND CALL FOR A RIDE BACK TO WORK. THERE IS A RECALL FOR 2011 MERCURY MILAN BUT NOT 2010. THIS MAKES NO SENSE. SOMEONE IS GOING TO GET INJURED OR EVEN DIE IF NOT RECALLED FOR REPAIRS. I JUST GOT THIS CAR PAID FOR AND NOW HAVING PROBLEMS.

I HAVE BEEN COMPLAINING ABOUT THIS SEVERAL TIMES TO FORD MOTOR CO AND MY FORD DEALERSHIP, GORSH IN HEMET CA WHO SAY "THEY DON'T HAVE ANY" AND NHTSA FOR MANY YEARS AND HAVE LETTERS TO PROVE IT. AS OF 6/15/18 NHTSA STATES ON THEIR WEBSITE "...REMEDY NOT YET AVAILABLE." WHAT? WHEN WILL I GET MY AIRBAG? MY FRIENDS, GRANDCHILDREN AND FATHER NEED AN AIRBAG? MY 8+ YEARS IS LONG ENOUGH TO WAIT. SO HERE'S ANOTHER COMPLAINT. IT'S TIME FOR YOU - NHTSA RECALL #16V384 AND MFG. RECALL # 16S26 OF 06-01-16 TO BE HEARD IN COURT AND GET MY AIRBAG ALONG WITH ALL OTHERS WHO HAVE BEEN WAITING ON TAKATA. (I CALLED YOUR 888 NUMBER AND WAS SENT AGAIN TO BACK TO YOUR INTERNET SITE!) EVERY TIME I SEE THIS SUBJECT ON TV AND JUST RECENTLY HEARD ANOTHER CAMPAIGN CALL "OPERATION FIND & FIX" IS ALL WELL AND GOOD AND THEY ALWAYS SEEM TO BE ON THE MANUFACTURERS SIDE... AND, SAY "GET YOUR CAR/S IN PEOPLE AND REPLACE THOSE AIRBAGS THEY CAUSE HARM AND DEATH!" DAH!!! IT'S NOT USUALLY 'US'. WE CAN'T GET THE DARN AIRBAGS! THERE NOT AVAILABLE! GET US THE 'DARN AIRBAGS' AND WE WILL PUT THEM IN. AND LET US PUT THE 'AIRBAG' IN BEFORE WE HAVE TO DESCRIBE THE "NOTE" DESCRIBING OUR EXPERIENCE BELOW BEFORE WE HAVE A "BAD" ONE !!!

WELL FOR STARTERS ITS THROWING A CODE SAYING THAT I HAVE A SMALL FUEL LEAK SOME WHERE AND THE 2 IS ONE DAY I HAD A FLAT AND AFTER I CHANGED THE TIRE THE POWER STEERING WENT OUT AND NOT ONLY THAT BUT THE CAR HAS A HEAVY VIBRATION IN IT AND WHILE DRIVING IT WANT TO TAKE OFF EITHER LEFT OR RIGHT WHICH ENDED UP WITH ME RUNNING OFF THE ROAD TWICE ALREADY

TAKATA RECALL. I HAVE BEEN WAITING FOR TWO YEARS. STILL NO AIR BAG REPLACEMENT! FORD ADVISES NOT TO LET ANYONE SIT IN FRONT PASSENGER SEAT, BUT I CANNOT DO THAT. FORD HAS NOT ACTED IN A TIMELY MANNER. FIRST NOTICE CAME IN SUMMER OF 2016.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING 40 MPH, THE AIR BAG INDICATOR ILLUMINATED AND A WARNING TO REMOVE ALL ITEMS FROM THE FRONT PASSENGER SEAT WAS DISPLAYED. THE DEALER (PENSACOLA FORD, 6397 PENSACOLA BLVD, PENSACOLA, FL 32505) WAS NOTIFIED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BECAUSE THE AIR BAG REPLACEMENT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) FROM THE MANUFACTURER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING 65 MPH, THE ADVANCE TRAC AND SERVICE POWER STEERING WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE POWER STEERING FAILED, WHICH MADE IT DIFFICULT TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. NEITHER AN AUTHORIZED DEALER NOR THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 214,145.

MY STEERING WHEEL COMPLETELY WENT OFF IN THE FREEWAY I GOT A SIGN ON THE DASHBOARD TO SERVICE STEERING WHEEL NOW AND THEN MY STEERING WHEEL STOPPED WORKING AS I WAS DRIVING IN THE FREEWAY. AFTER GETTING THIS FIXED LESS THEN A YEAR LATER THE SAME ISSUE HAPPENED AS I WAS DRIVING MY STEERING WHEEL JUST LOCKED AND IT WAS VERY DIFFICULT FOR ME TO STEER MY CAR TO A SAFE PLACE. THIS IS THE SECOND TIME THIS HAPPENED THE FIRST TIME BEING ON THE FREEWAY AND THIS SECOND TIME DRIVING IN THE STREETS BOTH TIMES IT HAPPENED WHILE I WAS DRIVING FROM ONE SECOND TO THE NEXT I GOT A MESSAGE TO SERVICE STEERING WHEEL NOW AND THEN MY STEERING WHEEL AUTOMATICLY LOCKED AND IT MADE IT EXTREMELY DIFFICULT TO MANUEVER THE CAR TO A SAFE PLACE. BOTH TIMES MY CHILDREN WERE IN THE CAR AND IT WAS A VERY SCARY THING TO GO THROUGH.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (JORDAN FORD, 2411 PAT BOOKER RD, UNIVERSAL CITY, TX 78148, (210) 477-8000) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. ON SEVERAL OCCASIONS, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE STOPPING DISTANCE WAS INCREASED. ON ONE OCCASION, THE VEHICLE DROVE THROUGH AN INTERSECTION BEFORE COMING TO A STOP. THE CONTACT, A CERTIFIED MECHANIC, DIAGNOSED THAT THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *TT

BRAKES FAILING! VEHICLE WILL STOP ON INITIAL DEPRESSION OF BRAKE PEDAL. CONDITION ARISES WHEN ONCE AT A COMPLETE STOP AFTER INITIATING A BRAKING EVENT, IF PEDAL IS RELEASED AND THEN RE-DEPRESSED, THE PEDAL WILL GO TO THE FLOOR AND THE VEHICLE WILL NOT STOP. CONDITION IS INTERMITTENT, BUT GUARANTEED TO HAPPEN.

LETTER FROM SENATOR NELSON ON BEHALF OF CONSTITUENT REGARDING A TWO YEAR DELAY BY FORD IN RECALL OF TAKATA PASSENGER SIDE AIRBAG. *LD *JS

MY WIFE HAD A TOTAL BRAKE FAILURE (PEDAL WENT TO THE FLOOR, NO WARNING LIGHTS OR ANY PRIOR PROBLEMS) AS A RESULT OF WHICH SHE WENT THROUGH A RED LIGHT. SHE ROLLED TO THE SIDE OF THE ROAD WHERE SHE SHUT EVERYTHING OFF. WHEN SHE RESTARTED THE BRAKES WORKED FINE. FORD DELER SAYS A $1454 NEW HCU UNIT MAY FIX THE PROBLEM. NO OTHER DIAGNOSIS EVEN THOUGH BRAKE SYSTEM WAS THOROUGHLY EXAMINED.

TAKATA RECALL . WE WERE NOTIFIED YEARS AGO, STILL PASSENGER SIDE AIR BAG NOT REPLACED. NOW FORD IS TELLING US NOT LET ANYONE SIT IN THE PASSENGER SEAT. FORD HAD IGNORED ALL OUR CORRESPONDENCE. IT'S REDICULOUS, WILL NEVER PURCHASE ANOTHER FORD PRODUCT.

NOTHING HAS HAPPENED YET , I'M JUST SHOCKED TO KNOW THAT THEY HAVEN'T CAME UP FOR A REMEDY FOR THE AIRBAG RECALL. IF SOMETHING HAPPENS TO MY DAUGHTER WHO DRIVES THIS CAR EVERYDAY I DON'T KNOW WHAT I WOULD DO. MY CHILDREN ARE MY LIFE !