2010 Mercury Milan complaints

DOOR HANDLES BRAKING ON DRIVER/PASSENGER DOORS. HAVING DIFFICULT TIME ROLLING WINDOW UP/DOWN IN DRIVER'S SIDE. CHECKED ONLINE, AND THIS APPEARS TO BE A COMMON PROBLEM.

STEERING COLUMN LOCKS WHILE TURN MAKING IT IMPOSSIBLE TO TURN THE STEERING COLUMN. THERE ARE 168 RECENT COMPLAINTS DESCRIBING A SIMILAR PROBLEM. WITH THE LAST OCCURRENCE, THE CHARGING SYSTEM LIGHT ILLUMINATED ALONG WITH THE ABS LIGHT, TRACTION CONTROL LIGHT. RESTARTED THE CAR SEVERAL TIMES AND COULD NOT STEER AT ALL. PAUSED A FEW MINUTES, RESTARTED THE CAR AND THE STEERING WAS VERY LOOSE AS IF THERE WAS NO STEERING CONTROL. THIS IS VERY DANGEROUS. THERE WAS A RECALL ON MODEL YEAR 2011-2015. NHTSA PLEASE INVESTIGATE AND HOLD THE MANUFACTURER ACCOUNTABLE.

TL* THE CONTACT CALLED ON BEHALF OF THE OWNER OF A 2010 MERCURY MILAN. WHILE DRIVING 30 MPH, THE BRAKES FAILED TO ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE DRIVER REAR ENDED ANOTHER VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

WHILE DRIVING THE POWER STEERING HAS WENT OUT SEVERAL TIMES. AT THE TIME THE DASHBOARD INDICATOR WOULD SAY "POWER STEERING ASSIST FAULT" AND SHORTLY AFTER THAT SAY "SERVICE ADVANCETRAC". UPON RESEARCH I HAVE NOTICED THERE HAS A BEEN A RECALL FOR THE 2011-2015 MERCURY MILAN MODELS BUT NOT THE 2010. I HAVE FOUND A TON OF OTHERS WITH MY VEHICLE EXPERIENCING THIS PROBLEM WITH THE MILEAGE RANGING FROM LOW TO HIGH. THIS IS A VERY UNSAFE SITUATION TO EXPERIENCE WITH YOUR FAMILY IN THE VEHICLE AND HAVE THIS HAPPEN. THIS NEEDS TO BE ADDED TO THE OTHER MODEL MILIANS RECALLS.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE FRONT PASSENGER SIDE DOOR HANDLE CRACKED AND DID NOT LOCK THE DOOR. THE CONTACT CALLED HUNTERSVILLE FORD AT 704-875-6547 (LOCATED AT 13825 STATESVILLE RD, HUNTERSVILLE, NC 28078) AND WAS QUOTED A HIGH COST FOR THE REPAIR. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE DOOR HANDLE WAS REPLACED AT AN AFFORDABLE COST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

DRIVING AROUND 35 MPH ON A CURVY CITY STREET AND A ERROR MESSAGE TO SERVICE POWER STEERING SOON ALERTED ME. BEFORE I COULD GET A QUARTER OF A MILE DOWN THE ROAD THE SERVICE POWER STEERING NOW MESSAGE APPEARED, WITHIN MINUTES AFTER THAT MY POWER STEERING COMPLETELY LOCKED UP WHILE I WAS DRIVING. HAD TO GET MY CAR TOWED AND THE INDEPENDENT MECHANIC SHOP QUOTED ME UPWARDS UP $1250 FOR THE REPAIR. MY CAR HAS ROUGHLY 84,000 MILES ON IT. IF THEY ARE RECALLING THE 2011 MODEL FOR THIS REPAIR THEN OBVIOUSLY THE 2010 SHOULD BE RECALLED AS WELL IF IT HAS THE SAME MALFUNCTIONS, PARTS AND ASSEMBLIES. THIS IS MY ONLY SOURCE OF TRANSPORTATION AND I CAN'T AFFORD SUCH A COSTLY REPAIR.

I WAS DRIVING IN SNOW AND ICE GOING DOWN A HILL WHEN MY ABS ACTIVATED. SUDDENLY THE BRAKE PEDAL HIT THE FLOOR. ONCE THAT HAPPENED IT TOOK TWICE AS LONG TO STOP THE VEHICLE. BROUGHT THE VEHICLE HOME. BLED THE BRAKES, SAME THING PEDAL HIT THE FLOOR. CHANGED THE ABS HYDRAULIC PUMP, BLED THE BRAKES AND USED A SCAN TOOL TO BLEED THE ABS HYDRAULIC PUMP. THEN REBLED THE BRAKES. SAME RESULT PEDAL GOES TO THE FLOOR. THEN CHANGED THE MASTER CYLINDER BLED THE MASTER CYLINDER AND BLED THE BRAKES. SAME RESULT PEDAL HITS THE FLOOR. HOWEVER THIS TIME I HAVE NO BRAKES. I HAVE TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. I HAVE NOT BEEN ABLE TO DRIVE THE VEHICLE ON THE ROAD IN ALMOST 2 MONTHS. I HAVE SPENT ALMOST $1500 DOLLARS AND COUNTLESS HOURS FIXING AND RESEARCHING THIS ISSUE. I HAVE NOTED THAT MANY OTHERS ARE HAVING SIMILAR ISSUES WITH THEIR MILAN'S AND FUSIONS OF SIMILAR YEARS.

TAKATA RECALL. THIS IS NOT BEING REMEDIED IN A TIMELY MANNER. THE LETTER FROM FORD MOTOR COMPANY, IN MAY 2018, STATED THAT PARTS WERE ANTICIPATED TO BE AVAILABLE DURING THE SECOND AND THIRD QUARTERS OF 2018. WITH THE FOURTH QUARTER COMING TO A CLOSE, I HAVE BECOME INPATIENT. IT IS VERY INCONVENIENT TO BE UNABLE TO TRANSPORT PASSENGERS SAFELY IN MY VEHICLE.

WHEN DRIVING IN MOTION PASSENGER REAR BRAKE LIGHT IS ON AT NIGHT AT ALL TIMES....GOT PULLED OVER AND TICKETED. WHEN HOME I COULD NOT RECREATE THE EVENT AT SEVERAL ATTEMPTS TO BRAKE BOTH FORWARD AND BACKWARD WITH THE HEADLIGHTS TURNED ON. CAR HAS ONLY 29,000 MILES ON IT.

STEERING STOP WORKING WHEN IM DRIVING THANK GOD I DID NOT HAVE AN ACCIDENT YOU CANT TURN THE STEERING UNLESS YOU APPLY STRONG FORCE ON IT THAT WAS THE ONLY WAY TO MOVE THE VEHICLE AWAY FROM THE OTHER DRIVERS

THE POWER STEERING LIGHT AND THE POWER TRAIN LIGHT CAME ON. I PULLED THE CAR OVER TO THE SIDE OF THE HIGHWAY, STOPPED THE CAR, TURNED THE CAR OFF AND BACK ON AND THE STEERING WAS GONE. THIS IS THE 3RD TIME THIS HAS HAPPENED OVER THE LIFE OF THE VEHICLE. PREVIOUS TIMES I HAVE TAKEN IT TO THE DEALERSHIP AS THE 2011 MODEL HAS BEEN RECALLED FOR THE SAME ISSUE. THEY HAVE QUOTED ME UPWARDS OF $2000 TO REPAIR. WHEN I DECLINED, THE COMPUTER WAS RESET AND IT WORKED AGAIN. THIS IS THE FIRST TIME THAT THE TRACTION CONTROL SERVICE CAME ON.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). LAWRENCEVILLE FORD LINCOLN MERCURY (2920 BRUNSWICK PIKE, LAWRENCEVILLE, NJ) WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

HAVE RECEIVED NUMEROUS NOTICES FROM FORD ABOUT AIRBAG RECALL FOR THIS VEHICLE. I RECEIVED THE LAST NOTICE REQUESTING I CONTACT MY DEALER.LOU FUSZ FORD, CHESTERFIELD, MO, AND GAVE THEM THE INFORMATION IN THE NOTICE ABOUT NOW BEING ABLE TO ORDER MY NEW AIRBAGS FOR THE MILAN. I JUST CHECKED WITH THE DEALERSHIP AND THEY HAVE NO IDEA ABOUT THE ORDER PLACED FOR THE NEW AIRBAGS AND CANNOT LOCATE ANY ORDER ASSOCIATED WITH MY VIN. THIS IS NOW GOING ON 2 YEARS WAITING FOR THE FIX . EVERYDAY OUR LIVES ARE IN DANGER WHILE DRIVING THIS CAR.

AS I WAS DRIVING THROUGH A BUSY FREEWAY, MY STEERING WHEEL JUST LOCKED UP MAKING IT VERY DIFFICULT FOR ME TO TURN. I STRUGGLED AND MANAGED TO PULL ONTO THE SHOULDER. I TURNED THE ENGINE OFF AND TURNED IT ON A FEW TIMES BUT IT DID NOT CHANGE ANYTHING. THE FAULT MESSAGE "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCETRAC" DID NOT GO AWAY. I DROVE THE CAR TO THE CLOSEST MECHANIC SHOP. THE MECHANIC MENTIONED TO ME THAT I HAVE TO REPLACE THE STEERING RACK AND PINION AND PERFORM A WHEEL ALIGNMENT. HE ALSO MENTIONED THAT I MAY HAVE TO REPROGRAM THE POWER STEERING CONTROL MODULE. HE GAVE ME A FAT ESTIMATE OF $2100. APPARENTLY THIS SAME ISSUE HAS BEEN RECALLED BY FORD ON THEIR 2011-13 MODELS BUT NOT ON 2010. I WAS SURPRISED TO READ THAT AND REPUTED COMPANIES LIKE FORD DOES NOT TAKE CARE OF THIS ISSUE FOR THEIR VALUED (?) CUSTOMERS. THE CAR IS NOT WORTH PUTTING THAT KIND OF MONEY IN IT. I MAY JUST PUT THAT MONEY AS A DOWN PAYMENT AND GET ANOTHER CAR.

TL* TAKATA RECALL. THE CONTACT OWNED A 2010 MERCURY MILAN. THE CONTACT RECEIVED MORE THAN FIVE NOTICES FROM THE MANUFACTURER REGARDING NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT HAD BEEN UNABLE TO GET THE DEALER AND THE MANUFACTURER TO COMPLY DUE TO A DELAY WITH PART DISTRIBUTION FOR THEIR PRIORITY GROUP AND ZONE DESIGNATIONS. THE CONTACT WAS OFFERED TO TRADE IN THE VEHICLE FOR A 2015 TOYOTA RAV4, BUT DECLINED. THE MANUFACTURER WAS CONTACTED FOR MONTHS AND FAILED TO REMEDY THE DEFECT. THE CONTACT HAD NOT EXPERIENCED A FAILURE AND NO LONGER OWNED THE VEHICLE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED VEHICLE WAS TRADED IN BEFORE AIRBAG RECALL WAS RECEIVED.*JB

I WAS DRIVING ABOUT 30 MPH ON A BACK STREET GOING HOME AND MY STEERING LOCKED ON ME AND I GOT A MESSAGE THAT POWER STEERING SYSTEM ASSIST FAULT. I COULD NOT TURN THE WHEEL AT ALL AND THEN A MESSAGE SYSTEM ADVANTRAC POPPED UP. I HAD NO CONTROL OF THE WHEEL AND I STOPPED REAL QUICK AND RAN INTO A DITCH. THANK GOD NO ONE WAS AROUND AND DID NOT GET HURT.

STEERING LOCKS UP WHEN IN MOTION, BACKING UP. POWERSTEERINGASSISTFAULT OR SERVICEADVANCETRAC COMES UP ON THE DASH. THIS IS A RECALL ON 2011 - 2015 MILANS, WHICH HAVE THE SAME ENGINE AND ASSEMBLY. THERE ARE OVER 150 LISTED COMPLAINTS ON THE NHTSA SITE FOR 2010 MODELS. THERE NEEDS TO BE A RECALL ON 2010 MODELS. IS THIS A SAFE CONDITION TO DRIVE WITH? WHO IS RESPONSIBLE WHEN THE FAILURE ENDANGERS DRIVERS AND PASSENGERS.

IT'S BEEN PULLING HARD AND JERKING THE CAR LOT WAS SUPPOSED TO FIX IT AND NEVER HAS I DON'T KNOW WHAT TO DO AND IT ALWAYS SMELLS LIKE IT'S OVERHEATING

I WAS TAKING ON OFF-RAMP FROM THE FREEWAY AND MID-TURN MY POWER STEERING STOPPED WORKING AND IT FELT LIKE THE WHEEL LOCKED UP. LUCKILY I WAS ABLE TO BRAKE AND STOP BEFORE GOING OFF OF THE ROADWAY. DASH INDICATOR MESSAGES DISPLAYED "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCETRAC". THE CAR IS ABSOLUTELY UNSAFE TO DRIVE IN THIS CONDITION AND COULD HAVE EASILY CAUSED A CRASH AS IT HAPPENED MID-TURN WHEN EXITING THE FREEWAY. IN DOING SOME RESEARCH, I UNDERSTAND THE 2011 MERCURY MILAN AND FORD FUSIONS HAVE BOTH BEEN RECALLED FOR THIS ELECTRONIC POWER STEERING MODULE FAILURE. MY 2010 MILAN USES THE EXACT SAME ASSEMBLY AND THE REPAIR COST IS SIGNIFICANT AS I'VE RECEIVED QUOTES RANGING FROM $1600-2100. MY 2010 MILAN HAS LESS THAN 63,000 MILES AND IT IS UNACCEPTABLE TO EXPECT THE OWNER TO PAY THESE REPAIR COSTS ON A VEHICLE WITH SUCH LOW MILEAGE. PLEASE REVIEW THE PROBLEM AND EXTEND THE RECALL TO INCLUDE 2010 MODELS WHICH AT THIS POINT WOULD ALLOW ME TO BE REIMBURSED FOR THE COSTS OF THE REPAIR. I HAVE NO CHOICE BUT TO REPAIR THE VEHICLE AND THIS CREATES A SIGNIFICANT HARDSHIP ON MY FAMILY AS WELL AS ANY OTHER PEOPLE WHO EXPERIENCE THE ISSUE. ESPECIALLY CONSIDERING IT IS A KNOWN DEFECT ON THE 2011 AND 2012 MODEL YEARS. IN TALKING WITH FORD CORPORATE AND MY LOCAL DEALERSHIP I UNDERSTAND THAT THE NHTSA MUST ISSUE THE RECALL, NOT FORD THEMSELVES. I AM SICKENED BY THIS PROBLEM AND CAN ONLY HOPE THE NHTSA WILL DO THE RIGHT THING AND EXTEND THE RECALL TO COVER MY VEHICLE.

IMMEDIATELY AFTER THE ABS BRAKE SYSTEM ACTIVATED, MY BRAKE PEDAL WENT TO THE FLOOR AND I WENT THRU A RED LIGHT. MY RESEARCH INDICATES THAT THIS IS A COMMON ISSUE WITH THE ABS PUMP/MODULE. MY VEHICLE WAS IN MOTION ON A BUSY STREET AND FORTUNATELY DIDN'T HIT A CAR AT THE INTERSECTION WHEN I WENT THRU THE RED LIGHT. I WAS TOLD TO GO TO A FORD DEALERSHIP TO HAVE THE DEFECT CONFIRMED. I CALLED THE CLOSEST FORD DEALERSHIP AND THEY WANT $129 TO DO DIAGNOSTICS TO CONFIRM MY BRAKES AREN'T WORKING BEFORE THEY CAN CONFIRM. ARE YOU KIDDING ME? *LN CONTACT STATED COMPLAINT WAS SENT IN ABOUT A YEAR AGO AND HAS NOT BEEN DRIVEN MOST OF THE YEAR.*JB *DT CONSUMER'S VEHICLE WAS NOT PART OF THE RECALL BUT WOULD LIKE TO ADD THE ABS SYSTEM AND THE SYSTEM PULSE TO THE RECALL.*JB *JS*DT PEDAL WENT TO THE FLOOR WHEN DRIVEN IN SNOWY CONDITIONS.*JB

POWER STEERING ASSIST FAULT. THERE WAS A RECALL FOR 2011-2015 FORD FUSION/MERCURY MILAN'S BUT NOT 2010. MY CAR HAD A $10 PART THAT FAILED THAT BROKE MY POWER STEERING THAT ALMOST CAUSED AN ACCIDENT WHILE MOVING. THAT PUTS MY LIFE AND OTHERS AT RISK IT COST ME $1760 TO REPAIR A $10 PART BECAUSE THE $10 PART WASN'T UNDER RECALL WHEN OBVIOUSLY IT HAD THE SAME ISSUES AS THE OTHERS.

INTERMITTENTLY, WHEN VEHICLE IS IN MOTION, WRENCH LIGHT COMES ON AND VEHICLE BEGINS TO DECELERATE. ONCE VEHICLE IS PULLED OVER TO SAFETY, VEHICLE NEEDS TO BE SHUT OFF. AFTERWARDS, THE VEHICLE MAY BE RESTARTED AND THE WRENCH LIGHT DISAPPEARS AND THE VEHICLE DRIVES NORMALLY FOR A FEW MORE MILES. THEN, THE ISSUE COMES BACK AGAIN. TO GET ANYWHERE FROM A TO B, THE VEHICLE WILL NEED TO BE PULLED OVER TO SAFETY AND SHUT OFF AND RESTARTED EACH TIME THE WRENCH LIGHT COMES ON AND THE VEHICLE BEGINS TO DECELERATE.

POWER STEERING ASSIST FAILURE. IN MOTION BACKING UP NO POWER STEERING. ELECTRONIC RACK AND PINION STEERING DEVICE. THIS SAME PART WAS RECALLED ON 2011 MERCURY MILAN.RECALL SHOULD INCLUDE 2010.

WAS LEAVING MY CHURCH PARKING LOT GOING STRAIGHT UP THE ISLE DOING MAYBE 15 MILES PER HOUR WHEN A CAR BACKED OUT RIGHT IN FROM OF ME. WHEN I SLAMMED MY BRAKES ON THE PEDDLE WENT TO THE FLOOR WITH NO RESPONSE. I PULLED MY EMERGENCY BRAKE TO STOP WITH JUST A FEW INCHES. THIS IS THE THIRD TIME IT HAS HAPPENED. IF I SLOWLY APPLY PRESSURE TO THE PEDDLE IT STOPS NORMALLY. AFTER REPLACING BRAKE PADS, ROTORS, AND BLEEDING ALL 4 LINES MULTIPLE TIMES IT HASN'T HELPED AND THIS PAST SUNDAY 1-6-2019 WAS A VERY CLOSE CALL. I RESEARCHED THE ISSUE ONLINE AND CAME ACROSS 42 OTHER COMPLAINTS OF THE SAME THING ON ANOTHER SITE.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DEWEY FORD (3055 SE DELAWARE AVE, ANKENY, IA 50021, (515) 259-8600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I WAS PUTTING MY CAR IN PARK AND THE LIGHTS FLICKERED A FEW TIMES THE CAR LOCK AND UNLOCKED A SEVERAL TIMES. I CUT THE CAR OFF AND WHEN I TIRED TO OPEN THE DOOR I COUNT OPEN IT OR LET THE WINDOWS DOWN. NO WINDOWS OR DOORS WOULD OPEN. I WAITED 5 TO 10 MINUTES. I TURNED THE CAR OWN AND ALL THE DOORS AND WINDOWS WORKED EXCEPT DRIVERS DOOR. UNABLE TO OPEN DRIVERS DOOR FROM INSIDE. I HAVE TO RULE DOWN WINDOW TO OPEN DRIVER DOOR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2018. TED BRET FORD (11165 FAIRFAX BLVD, FAIRFAX, VA) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *TT AIRBAG WAS REPLACED.*JB

TAKATA RECALL STILL WAITING FOR AIRBAG REPLACEMENT

POWER STEERING ASSIST FAILURE MESSAGE AND SERVICE ADVANCETRAC MESSAGE

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KLABEN FORD LINCOLN INC. (1089 W MAIN ST, KENT, OH 44240, (330) 673-3139) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). MONTROSE FORD (3960 MEDINA RD, FAIRLAWN, OH 44333, (330) 666-0711) WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER PROVIDED THE OPTION OF A LOANER VEHICLE. THE VEHICLE WAS ALSO INCLUDED IN FIELD SERVICE ACTION NUMBER: 13N03 (ELECTRONIC THROTTLE BODY EXTENDED COVERAGE). THE CONTACT ALSO STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED FOR THREE DAYS OR LONGER, IT BECAME MORE DIFFICULT TO STOP THE VEHICLE AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT TRAVELED THROUGH A RED LIGHT DUE TO THE FAILURE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE MASTER CYLINDER MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN ANY BRAKE SYSTEM RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (LENOIR CITY, 775 HIGHWAY 321 N, LENOIR CITY, TN 37771, (865) 988-0003) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE; HOWEVER, THE CONTACT WOULD BE NOTIFIED WHEN THE PARTS BECAME AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB

TAKARA AIRBAGS

RACK AND PINION MALFUNCTION - THE POWER STEERING WENT OUT ON MY VEHICLE AS MY DAUGHTER WAS DRIVING ON A CITY STREET AND APPROACHED A RIGHT TURN. AN INSPECTION BY MY LOCAL FORD DEALERSHIP PROVED THAT THE RACK AND PINION HAD MALFUNCTIONED AND NEEDED TO BE REPLACED. THERE IS A RECALL ON THE 2011 YEAR, AND WITH ALL THE COMPLAINTS THAT ARE ON FILE FOR THE 2010, I DO NOT UNDERSTAND WHY THE RECALL DOES NOT EFFECT THIS YEAR AS WELL.

TAKATA RECALL - I RECEIVED MY FIRST NOTICE OF THE RECALL ON MY CAR'S AIRBAG APPROXIMATELY ONE YEAR AGO, AND THE PARTS TO FIX IT ARE STILL UNAVAILABLE TO MY LOCAL FORD DEALERSHIP.

TAKATA RECALL. I HAVE BEEN WAITING OVER TWO YEARS FOR THE PART TO COME IN TO REPAIR MY AIR BAG ONLY GETTING RECALL NOTICES. HOW MUCH LONGER MUST I WAIT?

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE MANUFACTURER AND LOCAL DEALER (TONY BETTEN FORD, 3839 PLAINFIELD AVE. NE, GRAND RAPIDS, MI), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST AND SERVICE ADVANCETRAC WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO BE COASTED TO THE SIDE OF THE ROAD. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED STOLTZ FORD OF ST. MARY'S AT (814) 781-1010 (LOCATED AT 988-S ST MARYS ST, ST MARYS, PA 15857) AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,450.

TAKATA RECALL: MY LOCAL FORD DEALERSHIP REPORTS THEY HAVE NOT HAD THE PARTS TO PERFORM THE REPAIR. THEY SAY "FORD HAS NOT RELEASED THE PARTS." THIS HAS BEEN THE SITUATION SINCE I RECEIVED THE DMV NOTICE DATED AUGUST, 2018.

TAKATA RECALL - I RECEIVED A NOTICE DATED JUNE 2018 ADVISING OF A RECALL DUE TO THE PASSENGER AIRBAG. THE NOTICE PROVIDED AN ETA FOR THE PARTS TO BECOME AVAILABLE DURING THE 2ND OR 3RD QUARTER OF 2018. I STILL HAVE NOT RECEIVED A CALL TO HAVE THIS ISSUE RESOLVED AND WE ARE NOW IN THE 4TH QUARTER OF 2018. I WAS ADVISED BY PHONE FROM THE FORD DEALER I COULD DRIVE THE CAR HOWEVER I WOULDN'T BE ABLE TO HAVE ANYONE SIT IN THE FRONT SEAT. I WOULD LIKE TO HAVE THIS ISSUE RESOLVED AS QUICKLY AS POSSIBLE. I RECEIVED A NOTICE EARLIER THIS MONTH ADVISING OF THE AIRBAG SETTLEMENT WITH A HEARING DATE SET FOR DECEMBER 11, 2018. I DO NOT WANT TO BE EXCLUDED FROM THIS CLASS ACTION SETTLEMENT AND WOULD LIKE TO RECEIVE MORE INFORMATION IN REFERENCE TO THIS MATTER. THANK YOU FOR YOUR ASSISTANCE.

TAKATA INFLATORS : I PICKED UP MY 2010 MERCURY MILAN AFTER BEING ADVISED OF THE RECALL AND WAS TOLD MY VEHICLE COULD NOT BE DRIVEN I RECEIVED A CALL TODAY AFTER 2 MONTHS STATING MY CAR WAS READY AS I ARRIVED TO THE DEALERSHIP I RETURNED THE RENTAL AND TRIED TO START MY OWN CAR AND COULD NOT THE VEHICLE WAS JUMPED AND I LEFT DEALER TURNED INTO TRAFFIC AND COULD NOT ACCELERATE AS THE CAR WAS SEIZED UP INTO 2ND GEAR THE BELTS HAVE POSSIBLE DRY ROT BRAKES HAVE CORROSION FROM THE CAR BEING STATIONARY ALL THE TIME WAITING ON PARTS. I RETURNED TO THE DEALER WHERE I WAS TOLD MANY CARS ARE HAVING NUMEROUS ISSUES AND THEY COULD NOT HELP ME AND I WAS THEN LEFT TO DRIVE MY UNSAFE VEHICLE HOME

THE RECALL WAS IN JUNE 2016. AS OF LAST WEEK THE LOCAL FORD DEALER STILL CANNOT PROVIDE ME WITH NEW AIRBAGS. WHAT A TRAVESTY!!

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) IN JUNE OF 2018. THE CONTACT SPOKE WITH AN UNKNOWN DEALER SEVERAL TIMES AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS ADVISED TO CHECK BACK REGARDING PART AVAILABILITY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (CASA FORD, 5815 MONTANA AVE, EL PASO, TX 79925, 915-779-2272) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

BRAKE PEDAL GOES TO FLOOR RANDOMLY. ALMOST RAN 2 STOP SIGNS AND HAD ACCIDENT. SHOP SAYS IS FAULTY ABS MODULE DUE TO LEAKY VALVES - WILL COST 1500.00 TO REPAIR. 110,000 MI. WHY IS THERE NO RECALL ON THIS SAFETY ISSUE FROM FORD?

MY 20 YEAR OLD SON WAS DRIVING OUR 2010 ON THE STREET WHEN ALL OF A SUDDEN THE CAR LOST ITS POWER STEERING. HE HAD A VERY DIFFICULT TIME STEERING THE CAR AND WAS VERY CLOSE TO CRASHING THE VEHICLE. HE WAS IN A HIGH TRAFFIC AREA AT THE TIME OF THEI ISSUE. HE COULD HAVE INJURED HIMSELF OR DIED BECAUSE OF THIS PROBLEM, HE WAS ABLE TO, WITH GREAT DIFFICULTY, GET THE CAR OFF OF THE ROAD. HE WAS VERY LUCKY!! THIS IS A SERIOUS SAFETY ISSUE. THE VEHICLE HAD 2 LIGHTS THAT DISPLAYED: 1. SERVICE POWER STEERING NOW AND 2. SERVICE ADVANCETRAC. IT IS STILL DISPLAYING ON THE DASH AND THERE IS NO POWER STEERING, THEREFORE THE VEHICLE CAN NOT BE DRIVEN.. IT IS MY UNDERSTANDING THAT THIS IS A VERY EXPENSIVE REPAIR!! THIS CAR IS ONLY 8 YEARS OLD AND IS IN EXCELLENT CONDITION. I HAVE BEEN TOLD THAT THE 2011 MILAN HAD THE SAME PROBLEM AND THAT THERE WAS A RECALL FOR THE ISSUE. I HAVE ALSO BEEN TOLD THAT THE 2010 HAS THE EXACT SAME SYSTEM (ELECTRIC POWER STEERING) AS THE 2011, BUT IT WAS NOT RECALLED. HOW CAN THAT BE?? IS IT LESS OF A SAFETY ISSUE BASED ONLY ON THE YEAR? SO IT'S OK FOR 2010 DRIVERS TO BE INJURED BUT NOT THE 2011 OWNERS. I AM A SINGLE MOTHER AND DO NOT KNOW HOW TO DEAL WITH PROBLEM. PLEASE LOOK INTO IT ASAP.

TAKATA RECALL I NOT RECEIVED A NEW AIRBAG AS OF TODAY 11/7/2018. I HAVE NOT RECEIVED ANY INFORMATION ON WHEN I WILL GET A REPLACEMENT AIRBAG.

TAKATA RECALL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON JANUARY 11, 2018. THE CONTACT HAD SPOKEN WITH JACK METZER AUTO GROUP (1231 MONTOUR BOULEVARD, DANVILLE, PENNSYLVANIA 17821, 866-954-6856) AND WAS ADVISED THAT THEY WOULD ATTEMPT TO ORDER PARTS IN NOVEMBER OF 2018. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CONTINUE TO SPEAK WITH THE DEALER TO VERIFY IF PARTS WERE AVAILABLE FOR THE REPAIR. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER THE DEALER SIMMONS ROCKWELL FORD OF HALLSTEAD (23761 US-11, HALLSTEAD, PA 18822, 1-570-879-5000 AND 1-570 879-2134) HAD BEEN UNABLE TO DETERMINE WHEN THE REMEDY AND PART MAY BE SUPPLIED FROM THE MANUFACTURER WHICH WAS BEYOND A REASONABLE TIME FRAME. THE DEALER MADE NO MENTION OF A LOANER VEHICLE OPTION. THE CONTACT HAD NOT EXPERIENCED A FAILURE YET AND WAS UNCERTAIN AS TO WHEN A FAILURE MAY HAPPEN WHILE WAITING FOR THE PART. THE MANUFACTURER WAS CONTACTED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.