2010 Mercury Milan complaints

FOR THE THIRD TIME IN 3 YEARS THE POWER STEERING WENT OUT IN MY 2010 MERCURY MILAN. FORD STILL DOESN'T WANT TO ISSUE A RECALL ON IT AND GIVING THE 'UNFORTUNATELY YOU WILL HAVE TO PAY FOR THE REPAIR OUT OF POCKET, BUT KEEP YOUR RECEIPT IN CASE A RECALL IS ISSUED' SPEECH. IT IS UNACCEPTABLE TO CONTINUE TO HAVE THIS ISSUE. IT BECOMES REALLY UNSAFE WHILE DRIVING AND HAVING YOUR POWER STEERING GO OUT. STEERING BECOMES VIRTUALLY IMPOSSIBLE. NOT EVERYONE CAN AFFORD A $1,500-$2,000 CAR REPAIR EVERY YEAR. HAD I KNOW THIS WAS GOING TO CONTINUE TO HAPPEN AFTER GETTING IT REPAIRED THE FIRST TIME I WOULD'VE SAVED MONEY AND GOTTEN RID OF IT.

EXTENDED BRAKE PEDAL TRAVEL SEVERAL TIMES ALMOST CAUSING ACCIDENT; PREVIOUSLY REPORTED UNDER 11151367. MY VIN SHOULD BE INCLUDED IN RECALL 19S54 AND VERY SURPRISED IT WAS NOT INCLUDED - I AM SCARED TO DRIVE MY CAR UNTIL CORRECTED - PLEASE ADVISE - THANK YOU

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD CAUSING THE DISTANCE TO BE EXTENDED. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO (BOMMARITO FORD LOCATED AT 675 DUNN RD, HAZELWOOD, MO 63042, (314) 895-0600) AND WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HCU VALVE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT WAS PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 87,163.

WHEN PUSHING ON THE BRAKE PEDAL THE BRAKES, AT TIMES, DO NOT GRAB AS THEY ARE SUPPOSED TO. I'VE PUSHED THE PEDAL TO THE FLOOR AND KEPT MOVING. THIS DOES NOT HAPPEN ALL THE TIME, BUT IT IS REOCCURRING. THIS EVENT HAS HAPPENED TO ME AT LEST THREE TIMES.

SAFETY ISSUE TYPE: COMPLAINTS JANUARY 31 2019 NHTSA ID NUMBER: 11173378 COMPONENTS: SERVICE BRAKES NHTSA ID NUMBER 11173378 INCIDENT DATE JANUARY 07 2019 CONSUMER LOCATION MEDINA, OH VEHICLE IDENTIFICATION NUMBER 3MEHMOHAOAR****** COMPLAINT SUMMARY CRASH NO, FIRE NO, INJURIES 0, DEATHS 0. IMMEDIATELY AFTER THE ABS BRAKE SYSTEM ACTIVATED, MY BRAKE PEDAL WENT TO THE FLOOR AND I WENT THRU A RED LIGHT. MY RESEARCH INDICATES THAT THIS IS A COMMON ISSUE WITH THE ABS PUMP/MODULE. MY VEHICLE WAS IN MOTION ON A BUSY STREET AND FORTUNATELY DIDN'T HIT A CAR AT THE INTERSECTION, WHEN I WENT THRU THE RED LIGHT. I WAS TOLD TO GO TO A FORD DEALERSHIP TO HAVE THE DEFECT CONFIRMED. I CALLED THE CLOSEST FORD DEALERSHIP AND THEY WANT $129 TO DO DIAGNOSTICS TO CONFIRM MY BRAKES AREN'T WORKING BEFORE THEY CAN CONFIRM. UPDATE: JANUARY 2020 RECALL # 19V904 WAS ISSUED IN DECEMBER 2019 FOR THE ABS PUMP ISSUE. I WAS NOTIFIED THIS MONTH (JAN 2020) THAT FUSIONS, MKE'S, ZEPHER'S AND MILAN'S FOR MODEL YEARS 2006 THRU TO MODEL YEAR 2010, WAS ISSUED FOR VEHICLES MANUFACTURED UNTIL JULY 15TH 2009. MY 2010 MILAN WAS MANUFACTURED ON 07/24/2009 AND IS NOT INCLUDED IN THE RECALL. FOR MOST OF THE LAST YEAR, I HAVE NOT LET MY WIFE DRIVE THIS VEHICLE IF THERE IS RAIN, MIST OR SNOW ON THE ROADS BECAUSE OF THIS DEFECTIVE ABS BRAKE SYSTEM. AS YOU CAN EXPECT I'M OUTRAGED THAT THIS COULD HAPPEN.

REF: COMPLAINT # 11173378 AND COMPLAINT # 11301848. I DIDN'T GET THE WHOLE OF MY NOTE IN THE REQUIRED SPACE. UPDATE: JANUARY 2020 RECALL # 19V904 WAS ISSUED IN DECEMBER 2019 FOR THE ABS PUMP ISSUE. I WAS NOTIFIED THIS MONTH (JAN 2020) THAT FUSIONS, MKE'S, ZEPHER'S AND MILAN'S FOR MODEL YEARS 2006 THRU TO MODEL YEAR 2010, WAS ISSUED FOR VEHICLES MANUFACTURED UNTIL JULY 15TH 2009. MY 2010 MILAN WAS MANUFACTURED ON 07/24/2009 AND IS NOT INCLUDED IN THE RECALL. FOR MOST OF THE LAST YEAR, I HAVE NOT LET MY WIFE DRIVE THIS VEHICLE IF THERE IS RAIN, MIST OR SNOW ON THE ROADS BECAUSE OF THIS DEFECTIVE ABS BRAKE SYSTEM. AS YOU CAN EXPECT I'M OUTRAGED THAT THIS COULD HAPPEN.

REF TO COMPLAINTS # 11173378, 11301848, 11301849. UPDATE: JANUARY 2020 RECALL # 19V904 WAS ISSUED IN DECEMBER 2019 FOR THE ABS PUMP ISSUE. I WAS NOTIFIED THIS MONTH (JAN 2020) THAT FUSIONS, MKE'S, ZEPHER'S AND MILAN'S FOR MODEL YEARS 2006 THRU TO MODEL YEAR 2010, WAS ISSUED FOR VEHICLES MANUFACTURED UNTIL JULY 15TH 2009. MY 2010 MILAN WAS MANUFACTURED ON 07/24/2009 AND IS NOT INCLUDED IN THE RECALL. FOR MOST OF THE LAST YEAR, I HAVE NOT LET MY WIFE DRIVE THIS VEHICLE IF THERE IS RAIN, MIST OR SNOW ON THE ROADS BECAUSE OF THIS DEFECTIVE ABS BRAKE SYSTEM. AS YOU CAN EXPECT I'M OUTRAGED THAT THIS COULD HAPPEN.

ADVANCETEC WARNING COMES ON AND POWER STEERING NEEDS SERVICE COMES ON AND THE N YOU LOSE POWER STEERING . HAVE HAD RACK AND PINON REPLACE AND AFTER 2 WEEKS IT GOES OUT AGAIN.

2010 MERCURY MILAN NOT SHIFTING PROPERLY, VEHICLE WOULDN'T ACCELERATE ON HIGHWAY AND OTHER ROADS, SPUTTERS AND DOESN'T DRIVE UP HILL. BROUGHT INTO JOHN KENNEDY FORD IN CONSHOHOCKEN AND WAS TOLD LEAKING TRANSMISSION COOLING LINE, WHICH IS RECEIVING MANY REPORTS ONLINE.

POWER STEERING WENT OUT ON 16 YEAR OLD DAUGHTER WHILE DRIVING. CAR HAD TO BE TIED AND COST 1300 TO FIX. SEE RECALLS ON 2011 MILAN'S WITH SAME ISSUE. CAR HAS 70K MILES. FEEL WE SHOULD BE REIMBURSED FOR EXPENSE.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE POWER STEERING FAILED TO OPERATE INTERMITTENTLY WHILE DRIVING AND WHILE THE VEHICLE WAS STATIONARY. IN ADDITION, THE POWER STEERING ASSIST FAULT AND CROSS TRAFFIC ASSIST FAULT INDICATORS WERE ILLUMINATED. THE CONTACT CALLED BILL BROWN FORD (32222 PLYMOUTH RD, LIVONIA, MI 48150, (734) 399-4244) AND WAS INITIALLY INFORMED THAT THE VEHICLE WAS UNDER RECALL; HOWEVER, WHEN SHE ARRIVED AT THE DEALER, THE CONTACT WAS NOTIFIED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER INFORMED THE CONTACT THAT THEY WOULD NOT REPAIR THE VEHICLE BECAUSE IT WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 131,000.

LOSE OF POWER STEERING COMPLETELY WHILE DRIVING ON HIGHWAY. SERVICE ADVANCETRAC LIGHT COMES ON AS IT HAPPENS. I LUCKILY AVOIDED THE CAR IN FRONT OF ME.

I HAVE HAD 6 ACCIDENT WITH THIS CAR. I HAVE ALL THE INFO, REPORTS, TICKETS, REPAIRS AND SO ON. AND THE FILE IS ABOUT 1/2 AND ALL THE MAINTENANCE ON THE UPKEEP. PLEASE CONTACT ME AT MY E-MAIL [XXX]. I AM REALLY LOOKING FOR SOME REIMBURSEMENT ON SOME OF THE EXPENSES THAT HAS INCURRED DURING ALL THIS. I AM ON A FIXED INCOME AND IT WAS A GIFT FROM MY MOM WHEN SHE PASSED AWAY. SHE WANTED ME TO HAVE A SAFE CAR AND THIS CAR HAS BEEN NOTHING BUT UNSAFE. PLEASE HELP ME GET MY MONIES BACK. I HAVE CALLED AFTER EVER ACCIDENT AND NO RESPONSE, AFTER THE SECOND ACCIDENT I WOULD NOT TAKE ON THE EXPRESSWAY AND DO NOT EXCEED OVER 45. MY CAR ALWAYS TOOK THE MOST DAMAGE BECAUSE IT WENT UNDER THE CAR. NO ONE EVER GOT HURT. I KEPT MY DISTANCE AND IT STILL HAPPENED. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DRIVING HOME FROM CHURCH, THE "SERVICE POWER STEERING NOW" INDICATOR CAME ON AND THE STEERING IMMEDIATELY BECAME NEARLY INOPERABLE. I'M THANKFUL THAT THERE WEREN'T MANY PEOPLE ON THE ROAD AT THE TIME. IT WAS BROUGHT TO THE ONLY SERVICE PLACE ON ISLAND THAT CAN DIAGNOSE THIS PROBLEM, BUT THEY HAVE A 2-3 MONTH WAITING LIST TO LOOK AT THE VEHICLE. THEY STATED THAT IF THERE WAS A RECALL IN PLACE FOR THE 2010 MERCURY MILAN, THEY COULD DIAGNOSE AND FIX THE VEHICLE. WHY ISN'T THE 2010 MERCURY MILAN INCLUDED IN THIS RECALL - THERE ARE HUNDREDS OF INCIDENTS OF SIMILAR SITUATIONS.

POWERSTEERING BECOMES LOCKED WHEN PARKED. WHILE THE CAR IS RUNNING, I HAVE TO MANUALLY TURN THE WHEEL ALL THE WAY TO THE L, THEN ALL THE WAY TO THE R, STRAIGHTEN THE WHEELS, SHUTDOWN THE ENGINE, AND THEN RESTART THE CAR. THERE DOES NOT APPEAR TO BE A CAUSE FOR THIS TO HE HAPPENING. MY FEAR IS THAT MY POWERSTEERING WILL FAIL, WHILE DRIVING DOWN THE ROAD. 2011 WAS RECALLED, PLEASE CONSIDER RECALLING 2010. I HAVE BEEN QUOTED $2300 TO HAVE THIS REPAIRED.

THE VERY NEXT MORNING I STARTED MY CAR THE STEERING WHEEL IS VERY HARD&STIFF TO TURN IT'S NOT SAFE TO DRIVE THE VEHICLE THE NIGHT BEFORE THE POWER STEERING SERVICE CAME THROUGH THE DASHBOARD.

STEERING ASSIST FAILURE 2010 MERCURY MILAN PREMIER . STARTED THE CAR THEN THE STEERING ASSIST FAILURE INDICATOR CAME ON. FORTUNATELY THE VEHICLE WAS STATIONARY WHEN THIS OCCURRED. MANY VEHICLES HAVE REPORTED THIS ISSUE OCCURRING WHILE MOVING, LOOSING CONTROL. FORD HAS ISSUED RECALLS ON 2011 BUT NOT 2010. SHAME ON FORD AND SHAME ON THE NHTSA FOR NOT REQUIRING FORD TO RECALL ALL VEHICLES REPORTING THIS FAILURE. TOWING AND REPAIR ARE NOW OUT OF POCKET PROBABLY EQUALLING THE VALUE OF THE VEHICLE.

I BOUGHT THIS CAR USED AS I AM 72 AND CAN'T AFFORD A NEW ONE. I JUST FOUND OUT THE TAIL LIGHT IS OUT AND CALLED THE DEALER AND THEY SAID IT WOULD COST $1200.00 TO REPAIR. IS FORD JOKING WITH THIS KIND OF LIGHT. I GUESS I'LL JUST TAKE TICKETS WHEN I'M STOPPED.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE FUEL TANK FRACTURED AND LEAKED FUEL. THE CONTACT STATED THAT THE VEHICLE HAD BEEN AT AN INDEPENDENT MECHANIC FOR FOUR WEEKS NOW. THE VEHICLE WAS TAKEN TO LEGACY FORD (413 INDUSTRIAL BLVD, MCDONOUGH, GA 30253, (770) 914-2800) ONE YEAR AGO TO BE REPAIRED PER AN UNKNOWN RECALL. THE DEALER STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE AND DIAGNOSTIC TESTING DID NOT REVEAL A CODE REGARDING A VAPOR LOCK FAILURE THAT MAY HAVE DAMAGED THE FUEL TANK. THE CONTACT BEGAN TO SMELL A FUEL ODOR ON SEPTEMBER 25, 2019 AND SHE NOTICED A HUGE PUDDLE OF FUEL ON THE DRIVEWAY. SHE TOOK THE VEHICLE BACK TO THE DEALER AND WAS SHOWN THE STRESS CRACK ON THE FUEL TANK. THE DEALER ACKNOWLEDGED THAT THE FAILURE WAS FROM THE RECALL REPAIR A YEAR EARLIER; HOWEVER, THEY WOULD HAVE TO CHARGE THE CONTACT FOR THE REPAIRS. THE MANUFACTURER WAS CONTACTED, BUT THE DEALER AND CONTACT HAD NOT HEARD BACK. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT CALLED ON BEHALF OF THE OWNER OF A 2010 MERCURY MILAN. THE CONTACT STATED THAT AFTER SHIFTING THE VEHICLE FROM PARK INTO DRIVE, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT A BI-DIRECTIONAL SCAN TOOL WAS NEEDED TO BLEED THE BRAKING SYSTEM. ADDITIONALLY, THE BRAKE MASTER CYLINDER AND ABS CONTROL MODULE WERE REPLACED; HOWEVER, THE REPAIRS DID NOT CORRECT THE FAILURE. LAKELAND FORD (1430 W MEMORIAL BLVD, LAKELAND, FL 33815, (863) 682-1100) WAS CONTACTED, BUT WAS UNCOOPERATIVE IN GETTING THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

MY CHECK ENGINE LIGHT CAME ON AND WAS CHECKED AND THE FUEL VAPOR CANISTER PURGE VALVE IS NOT OPERATING PROPERLY

TL* THE CONTACT OWNED A 2010 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER CRASHED INTO THE REAR OF A SECOND VEHICLE. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED, BUT THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED AWAY. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER (SELLERS SEXTON FORD, 341 VFW MEMORIAL DR, ST. ROBERTS, MO) WAS NOTIFIED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER AN UNKNOWN TAKATA RECALL. THE FAILURE MILEAGE WAS 170,000.

INSIDE DRIVER DOOR HANDLE BRAKES EASILY DUE TO PLASTIC CONSTRUCTION. HAPPENED ON MY CAR AT 72,000 MILES AND TWICE ON MY SON'S CAR. POTENTIAL HAZARD IN NOT BEING ABLE TO ESCAPE VEHICLE IN AN ACCIDENT.

WHILE MAKING A RIGHT TURN (LOW SPEED) POWER STEERING CUT OUT. POWER STEERING FAULT WARNING CAME ON IMMEDIATELY. I HAVE NOTED MANY SIMILAR COMPLAINTS FOR THESE CARS.

DRIVING AT 50 MPH DASHBOARD SCREEN DISPLAYED POWER STEERING ASSIST FAILURE AND SERVICE ADVANCETRAC WARNINGS, AND POWER STEERING WAS LOST. AFTER CAR WAS TURNED OFF FOR APPROX 4 HOURS, WHEN STARTED DASH DISPLAYED SERVICE POWER STEERING NOW AND SERVICE ADVANCETRAC WARNINGS, POWER STEERING WAS NEVER RESTORED.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING 60 MPH, THE STEERING SEIZED AND THE POWER ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT FAILED TO RESET. THE CONTACT MANAGED TO DRIVE HOME. THE CONTACT SCHEDULED AN APPOINTMENT WITH BRIGHT BAY LINCOLN (1174 SUNRISE HWY, BAY SHORE, NY 11706, (631) 666-6720) ON OCTOBER 10, 2019. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED ASSISTANCE WITH THE REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 65,003.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE POWER TRAIN CONTROL MODULE AND OEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A WARRANTY. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 94,796.

LEFT REAR BRAKE LIGHT. IT WORKS PART OF THE TIME AND THEN IT DOES NOT WORK. STOPPED SEVERAL TIMES FOR IT NOT WORKING, THEN IT WOULD START. NOT THE ENTIRE BRAKE LIGHT IS OUT. PART OF IT STILL LIGHTS UP. THIS HAS BEEN HAPPENING SINCE I BOUGHT THE CAR USED ABOUT 4 YEARS AGO.

THE "POWER STEERING ASSIST FAILURE" ALERT CAME ON, I IMMEDIATELY LOST THE ABILITY TO STEER THE VEHICLE. I WAS IN HEAVY TRAFFIC AT THE TIME. I HAD TO TURN THE IGNITION OFF AND RESTART THE CAR TO GAIN STEERING CONTROL AGAIN. THIS HAPPENED A COUPLE OF TIME. I SPENT APPROXIMATELY $1,500 ON REPAIRS. THE VEHICLE AGAIN IS HAVING THE SAME SAME ALERT AND SAME LOSS OF STEERING CONTROL. THERE WAS NOT A RECALL ON THE 2010 MILAN BUT THERE WAS ON 2011 AND OTHER MODELS. THIS IS A VERY DANGEROUS CONDITION.

I PUT CAR IN REVERSE TO PULL OUT OF DRIVEWAY AND THE "POWER STEERING ASSIST FAULT WARNING" CAME ON DASHBOARD AND IMMEDIATELY THE STEERING WHEEL WOULD NOT MOVE.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT VARIOUS WARNING INDICATORS ILLUMINATED WHEN THE VEHICLE WAS STARTED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 127,000.

WAS DRIVING MY 2010 MERCURY MILAN WHEN MY DASHBOARD SHOWED A SERVICE ALERT "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCE TRAC". I PARKED AND TURNED THE CAR OFF AND THEN ON. AFTER I TURNED THE CAR BACK ON ALL POWER STEERING WAS LOST. THERE ARE RECALLS FOR JUST ABOUT EVERY OTHER MILAN FOR POWER STEERING BUT NOT THE 2010. I CANNOT AFFORD $2000 WORTH OF WORK ON A CAR THAT'S VALUED AT $4000. WHEN I HAVE TO BUY A NEW CAR OVER THIS, I WILL NOT BE LOOKING AT FORD BRANDS.

WHILE MY WIFE WAS DRIVING THE CAR, BRAKES FELT SOFT AND CAR WOULDN'T STOP. SHE WAS IN A RESIDENTIAL AREA AT LOW SPEEDS AND WAS ABLE TO COAST TO A STOP. SHE RESTARTED THE CAR AND EVERYTHING WAS FINE. FORD SAYS IT'S DUE TO A FAULTY ABS MODULE WHICH SEEMS TO BE A KNOWN ISSUE, BUT NO SAFETY RECALL. ISSUE ALSO AFFECTED TRACTION CONTROL SYSTEM AND PREVENTED HYBRID FROM STAYING IN EV MODE WHEN ACCELERATING AT LOW SPEEDS. FORD CHARGING OVER $1,200 TO REPLACE ABS MODULE.

POWER STEERING ACTIV TRAK WARNING CAME ON DISPLAYING SERVICE POWER STEERING SOON WILL DRIVING TO THE STORE. LESS THAN A MILE DOWN THE ROAD THE STEERING WHEEL LOCKED UP. THE ACTIV TRAK SAID SERVICE POWER STEERING NOW. VERY DANGEROUS. THE PART NEEDS TO BE RECALLED. OBVIOUSLY THERE IS STILL A SUBSTANTIAL AMOUNT OF 2010'S ON THE HIGHWAY. DESPITE THE PLANT THAT IT WAS MANUFACTURED IN THE PART IF STILL FAULTY AND THEN RECALL NEEDS TO BE HONORED ON THE 2010'S AS WELL BEFORE A LIFE IS LOST OR SOMEONE IS SERIOUSLY INJURED FROM LOSING CONTROL.

"POWER STEERING ASSIST FAULT" COMES ON WHILE BACKING 2010 MERCURY MILAN OUT OF THE GARAGE LOCKING MY STEERING AND CAUSING THE CAR TO HIT GARAGE (MINOR ACCIDENT, THANKFUL). UPON RESEARCH I HAVE NOTICED THERE HAS A BEEN A RECALL FOR THE 2011-2015 MERCURY MILAN MODELS BUT NOT THE 2010. THERE ARE NUMEROUS COMPLAINTS OF SAME ISSUE AS MY VEHICLE EXPERIENCING THIS PROBLEM WITH THE MILEAGE RANGING FROM LOW TO HIGH. THIS IS A VERY UNSAFE SITUATION TO EXPERIENCE WITH YOUR FAMILY. 2010 MILAN NEEDS TO BE ADDED TO THE 2011-2012 RECALLS. DANGEROUS TO LOOSE CONTROL OF YOUR STEERING WHILE DRIVING, THIS COULD BE FATAL ON EXPRESSWAY SITUATIONS.

WHILE DRIVING THE POWER STEERING JUST QUIT AND THE "POWER STEERING FAULT" COMES ON THE DASH. I HAVE READ A NUMBER OF COMPLAINTS ON THESE FORD ELECTRIC PS ISSUES AND I AM REALLY CONCERNED AS TO WHY THIS HAS NOT BEEN RECALLED BECAUSE IT IS A SAFETY CONCERN WHEN THE FORD IS OPERATED.

MY 2010 MERCURY MILAN BEGAN TO PULL TO THE RIGHT AFTER ROTATING THE TIRES. THE "SERVICE POWER STEERING NOW" INDICATOR CAME ON AND THERE WAS NO POWER STEERING. THIS IS ABSOLUTELY A SAFETY ISSUE. I TORE MY ROTATOR CUFF TRYING TO STEER THE CAR. FORD IS NOT RECALLING THE 2010 MODEL EVEN THOUGH THE ELECTRIC POWER STEERING COMPONENTS ARE IDENTICAL TO THE 2011 WHICH IS RECALLED. A VERY EXPENSIVE REPAIR, AND DON'T UNDERSTAND WHY 2011 MERCURY MILAN OWNERS ARE MORE VALUABLE THAN 2010 OWNERS.

I WAS DRIVING AND BRAKE PEDAL STARTED SLOWLY LOSING PRESSURE I REPLACED BRAKE CALIPERS AND ROTORS AND STILL HAVE THE SAME PROBLEM I BELIEVE IT IS TO BE THE ABS BRAKE SYSTEM I'M NOT SURE HOW TO GO ABOUT REPLACING THIS OR WHAT TO DO TO FILE FOR A RECALL

THE BRAKES ARE SOFT. SOMETIMES I DON'T KNOW IF IM GOING TO BE ABLE TO STOP IN TIME. I REPLACED THE MASTER CYLINDER AND BLED THE BRAKES AND NOTHING. I GOOGLED IT AND THERE HAS BEEN MULTIPLE COMPLAINTS FROM PEOPLE WITH THE SAME YEAR MAKE AND MODEL AS MYSELF. DRIVING ON THE HIGHWAY THE OTHER DAY I HAD TO MAKE A SUDDEN STOP AND I JUST ABOUT CRASHED INTO THE VEHICLE IN FRONT OF ME. IT'S NOT SAFE.

WHILE IN MOTION, THE ANTILOCK BRAKES WILL RANDOMLY LOCK UP, INCREASING STOPPING DISTANCE SIGNIFICANTLY ENOUGH TO CAUSE A CAR ACCIDENT

FOR THE PAST SEVERAL MONTHS, THE BRAKE PEDAL HAS BEEN INTERMITTENTLY LOW AND NOW IS VERY LOW ALL THE TIME. MY UNDERSTANDING IS THAT THIS IS A COMMON PROBLEM WITH THE HYDRAULIC ABS VALVE UNIT THAT DOES NOT ALLOW FULL PRESSURE TO REACH THE CALIPERS, RESULTING IN THE LOW PEDAL. IT IS NOT THE MASTER CYLINDER. MY RESEARCH HAS SHOWN THAT THIS IS A BROAD PROBLEM WITH THE MERCURY MILAN AND THE FORD FUSION. THIS NEEDS TO BE INVESTIGATED AS A SIGNIFICANT SAFETY ISSUE BECAUSE IT IS A SAFETY ISSUE. IT IS A VERY COMMON PROBLEM AND CAN RESULT IN A SUDDENLY UNEXPECTED INCREASE IN STOPPING DISTANCE AND RESULT IN ACCIDENTS, INJURY, AND DEATH.

6F35 TRANSMISSION CHANGING GEARS ROUGHLY AND CLANKS WHEN TIME TO SHIFT GEARS

AFTER JUST 22000 MILES, THE SEAT WAS STUCK IN THE FULL UP POSITION. I COULDN'T MAKE THE SEAT GO DOWN, AND MY HEAD KEPT HITTING ON THE ROOF. APPARENTLY A CHEAP PLASTIC GEAR BREAKS. FORD WANTED OVER $800 FOR A SEAT TRACK, NOT INCLUDING LABOR. IT DID NOT LOOK LIKE THERE WAS ANY WAY TO REPLACE THIS GEAR MYSELF. I ENDED UP GETTING A SEAT AT A JUNKYARD FOR $150. I SHOULD NOT HAVE HAD TO DO THAT WITH JUST 22000 MILES ON THE CAR. THE SEAT TRACK IS DEFECTIVE, AND APPEARS TO HAVE BEEN REDESIGNED IN 2011 AFTER JUST 1 MODEL YEAR, SO SOMEBODY KNOWS SOMETHING...

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT CALLED TOWN EAST FORD (18411 LYNDON B JOHNSON FWY, MESQUITE, TX 75150) AND WAS INFORMED THAT THERE WAS NO RECALL FOR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE VEHICLE LEAKED FUEL AND THERE WAS AN ABNORMAL FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO OXMOOR FORD LINCOLN (100 OXMOOR LN, LOUISVILLE, KY 40222, (502) 426-2500) WHERE IT WAS DIAGNOSED THAT A NEW FUEL TANK WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE DEALER ALSO FOUND THAT THE REAR BRAKES NEEDED TO BE REPLACED. NEW BRAKES WERE INSTALLED; HOWEVER, FRONT BRAKES WERE INSTALLED INSTEAD OF REAR BRAKES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 70,000.

MY POWER STEERING ASSIST WARNING AND ADVANCE TRAC SYSTEM FAULT WARNING CAME ON RANDOMLY FOR MONTHS. WHEN THEY WOULD, I'D LOSE POWER STEERING, BUT COULD TURN THE CAR OFF AND ON AND IT WOULD RESET AND WORK FINE. DURING THOSE MONTHS I TOOK IT INTO THE DEALER NUMEROUS TIMES, BUT NOTHING COULD BE FOUND SO THEY WOULD CLEAR THE CODES AND TOLD ME REPEATEDLY IT WAS A SENSOR MISFIRE. I HAD READ REVIEWS OF NUMEROUS 2010 MODELS HAVING THE SAME ISSUES BUT NEVER BEING RECALLED. LAST WEEK MY POWER STEERING ASSIST FAULT LIGHT CAME ON AND I LOST POWER STEERING COMPLETELY. I WAS ABLE TO GET IT INTO A NEW AUTO REPAIR PLACE WHO DIAGNOSED THE ENTIRE ELECTRIC POWER STEERING SYSTEM AS HAVING MALFUNCTIONED AND HAD TO REPLACE THE RACK AND PINION, COSTING ME OVER $2000. THE 2011-2013 MODELS WERE RECALLED FOR THIS EXACT REASON. THE 2010 SHOULD BE AS WELL. IF I HAD BEEN ON BACKROADS DRIVING FOR MY JOB, WHICH I OFTEN AM, WHEN THIS HAD GONE OUT, THIS COULD HAVE BEEN A REAL SAFETY ISSUE.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE REVERSING OUT OF THE DRIVEWAY, THE POWER STEERING SEIZED AND THE STEERING WHEEL COULD NOT BE TURNED. THE MANUFACTURER WAS CONTACTED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 145,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE DEALER HAD NOT PROVIDED THE PART TO SCHEDULE A REPAIR APPOINTMENT FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT FOLLOWED-UP WITH AUTONATION FORD WHITE BEAR LAKE (1493 CO RD E EAST, WHITE BEAR LAKE, MN 55110, (651) 301-8386), BUT HAD NOT RECEIVED A RESPONSE FOR OVER A MONTH. A LOANER VEHICLE OPTION WAS NOT PROVIDED. THE MANUFACTURER WAS NOTIFIED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AS IT TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THE EMERGENCY BRAKE HAD TO BE ENGAGED TO BRING THE VEHICLE TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MASTER CYLINDER WAS REPLACED, BUT WOULD NOT BLEED. THE VEHICLE WAS THEN TOWED TO KNOX FORD (461 S DIXIE BLVD, RADCLIFF, KY 40160, (888) 433-4805) WHERE THE CONTACT WAS INFORMED THAT THE BOOSTER AND MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE COST OF THE REPAIR WOULD NOT BE FREE OF CHARGE. THE FAILURE MILEAGE WAS APPROXIMATELY 220,000.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM GASOLINE) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (STEVENS JERSEY CITY FORD, 740 NJ-440, JERSEY CITY, NJ 07304) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.