2010 Mercury Milan complaints

THE FIRST INCIDENT OCCURRED WHEN I WAS DRIVING DOWN THE ROAD WITH THE CRUISE CONTROL AT ABOUT 60 MPH AND THE CAR WOULD JERK AND THEN WOULD LOOSE POWER AND THE CHECK ENGINE AND THE WRENCH LIGHT CAME ON. THE CAR WOULD BE IN IDLE MODE AND I WOULD HAVE TO STOP AND TURN THE CAR OFF AND WAIT A FEW MINUTES BEFORE I TRY TO START IT AGAIN. THE SECOND IS INCIDENT WAS BASICALLY THE SAME ONLY AT A DIFFERENT LOCATION. THE THIRD I WAS IN TOWN GOING ABOUT 40 MPH WHEN THE CAR JERKED AGAIN AND WENT INTO IDLE MODE. THE NEXT FEW TIME THAT IT HAPPENED I HAD A VERY HARD TIME GETTING IT STARTED AND MOVING AGAIN. ONCE I DID GET IT STARTED I WOULD ONLY BE ABLE TO GO A COUPLE OF BLOCKS BEFORE THE CAR WOULD JERK AND GO INTO IDLE MODE. *TR

WHILE TRAVELING AT 35 MPH CAR WOULD NOT ACCELERATE. HAD TO SHUT CAR OFF AND RESTART RAN OK UNTIL STOPPED AT INTERSECTION THEN CAR KEEP DYING. WOULD ALWAYS RESTART OK BUT AT TIMES WOULD HAVE TO PUT CAR IN NETRURAL AND REV ENGINE TO KEEP FROM STALLING. HAVE RESEARCHED ON INTER NET AND SEEMS TO BE SAME PROBLEM WITH THROTTLE BODY. I HAVE TAKEN THE BODY OFF AND CLEANED IT BUT PROBLEM STILL OCCURS. *TR

THIS HAS HAPPENED TO ME SO MANY TIMES AND I REALLY DON'T DESERVE TO HAVE TO COME OUT OF POCKET AND PAY FOR THIS. MY CAR IS STILL UNDER A POWER TRAIN WARRANTY BUG SEEMS THEY DO NOT COVER A THROTTLE BODY REPLACEMENT. I WAS DRIVING UP I -20 GOING AT LEAST 75 MPH AND THE CAR LOOSES ALL ACCELERATION AND AS I PULL OVER IT STARTS TO SHAKE , SO I CUT IT OFF AND CRANK IF UP AGAIN AND IT DRIVES PERFECT UNTIL IT DECIDES TO DO IT AGAIN. DEALERSHIP TOLD ME IT WOULD COST 500.44 TO REPLACE THE THROTTLE BODY AND MILAN'S ARE HAVING THIS ISSUE. I'M SO DISAPPOINTED IN FORD. RECALL RECALL RECALL BEFORE SOMEONE GETS HURT OR DIE. WE NEED TO START A CLASS A LAW SUIT. *TR

WHEN I WAS DRIVING TO WORK ON SUNDAY, I WAS GOING 70 ON THE INTERSTATE (I HAD MY CAR SET ON CRUISE CONTROL). OUT OF NOWHERE, THE WRENCH LIGHT TURNED ON, MY CAR MADE A VERY LOUD NOISE, AND I WAS UNABLE TO ACCELERATE MY CAR. I HAD TO PULL OVER AT AN EXIT, AND WHEN I CAME TO A COMPLETE STOP, MY CAR WAS SHAKING PROFUSELY. I TURNED MY CAR OFF, AND WHEN I TRIED TO START IT, IT TOOK IT SEVERAL SECONDS TO ACTUALLY START. I FIGURED IT WAS JUST A GLITCH, SO I DIDN'T WORRY ABOUT IT. TWO DAYS LATER, I WAS DRIVING DOWN ANOTHER ROAD GOING 45 MPH, AND I WAS DRIVING UP A HILL (MY FOOT WAS ON THE ACCELERATOR). THE SAME THING HAPPENED AGAIN. SO I TOOK MY CAR TO A FORD DEALER, AND THEY DETERMINED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THEN, THEY INFORMED ME THAT THE SPECIFIC THROTTLE BODY THAT I NEEDED WAS BACK-ORDERED FOR 6 WEEKS (ISN'T THAT A SIGN THAT THERE NEEDS TO BE A RECALL??), AND THAT I WOULD HAVE TO CONTINUE TO DRIVE MY CAR LIKE THIS UNTIL THE END OF JULY. AFTER RESEARCHING THE ISSUE, I FOUND THAT OVER 27,000 THROTTLE BODIES HAVE BEEN REPLACED (FOXNEWS.COM), AND THAT THERE ARE MANY OTHER ISSUES THAT HAVE COME UP WITH MY CAR. I DON'T FEEL SAFE WHEN I AM DRIVING, ESPECIALLY BECAUSE THE THROTTLE BODY "DIES" (IF THAT'S WHAT THE TECHNICAL TERM IS) WITHOUT ANY WARNING. *TR

LAST YEAR, I WAS DRIVING DOWN THE INTERSTATE WHEN A POLICE MAN PULLED ME OVER. HE TOLD ME THAT MY TAIL LIGHT WAS OUT, AND GAVE ME A WARNING. WHENEVER I GOT HOME, I ASKED MY HUSBAND TO CHECK OUT THE MY TAIL LIGHT, AND HE TOLD ME THAT NOTHING WAS WRONG. I CHECKED AS WELL, AND SURE ENOUGH, THE PROBLEM FIXED ITSELF. A FEW WEEKS LATER, A FAMILY MEMBER WHO WAS FOLLOWING ME CALLED TO LET ME KNOW THAT THE LIGHT WAS OUT. I TOOK MY CAR TO A FORD DEALER, AND THEY EXPLAINED TO ME THAT THE ENTIRE FIXTURE (ON BOTH SIDES) WAS DEFECTIVE AND THAT THEIR WAS A SHORT. HE THEN INFORMED ME THAT IT WOULD COST WELL OVER $1,000 TO COVER THE REPAIR COSTS. I STILL HAVEN'T HAD THE OPPORTUNITY (OR THE MONEY) TO MAKE THIS REPAIR, AND AFTER DOING A LOT OF RESEARCH, IT SEEMS THAT THERE ARE MANY OTHERS WHO ARE EXPERIENCING THE SAME ISSUES. I AM ALSO HAVING PROBLEMS WITH MY THROTTLE (I WILL BE FILING A SEPARATE COMPLAINT FOR THIS). BECAUSE OF THESE TWO INCIDENTS, I AM VERY DISAPPOINTED IN THE MERCURY MILAN, AND I HOPE THAT THIS VEHICLE GETS RECALLED. *TR

THE FIRST INCIDENT OCCURRED WHEN I WAS DRIVING DOWN THE ROAD WITH THE CRUISE CONTROL AT ABOUT 60 MPH AND THE CAR WOULD JERK AND THEN WOULD LOOSE POWER AND THE CHECK ENGINE AND THE WRENCH LIGHT CAME ON. THE CAR WOULD BE IN IDLE MODE AND I WOULD HAVE TO STOP AND TURN THE CAR OFF AND WAIT A FEW MINUTES BEFORE I TRY TO START IT AGAIN. THE SECOND IS INCIDENT WAS BASICALLY THE SAME ONLY AT A DIFFERENT LOCATION. THE THIRD I WAS IN TOWN GOING ABOUT 40 MPH WHEN THE CAR JERKED AGAIN AND WENT INTO IDLE MODE. THE NEXT FEW TIME THAT IT HAPPENED I HAD A VERY HARD TIME GETTING IT STARTED AND MOVING AGAIN. ONCE I DID GET IT STARTED I WOULD ONLY BE ABLE TO GO A COUPLE OF BLOCKS BEFORE THE CAR WOULD JERK AND GO INTO IDLE MODE. I WAS LUCKY TO GET IT TO THE FORD DEALER WITHOUT HAVING TO HAVE IT TOWED. *TR

WHILE AT HIGHWAY SPEED USING CRUISE CONTROL ON A SLIGHT UPGRADE, ENGINE SUDDENLY LOST POWER AND RETURNED TO IDLE AND WRENCH WARNING LIGHT ILLUMINATED. AFTER STOPPING, IT WAS NOTED THAT ENGINE WAS STILL RUNNING AT IDLE BUT THERE WAS NO THROTTLE CONTROL. AFTER IGNITION WAS SHUT OFF FOR A FEW MINUTES, VEHICLE WAS RESTARTED AND THROTTLE CONTROL WAS FOUND TO BE NORMAL. DEALER DIAGNOSED LIKELY PROBLEM AS THROTTLE BODY, WHICH WOULD BE COVERED UNDER DRIVETRAIN WARRANTY BUT FORD SUBSEQUENTLY ADVISED IT WAS NOT COVERED. FURTHER, OWNER WAS ADVISED PART WAS ON INDEFINITE NATION-WIDE BACK-ORDER WITH NO KNOWN AVAILABILITY DATE BUT THAT VEHICLE WAS DRIVABLE IN THE MEANTIME WITH THE RISK THAT PROBLEM COULD RECUR WITH INCREASING FREQUENCY. *TR

AS I WAS DRIVING THE CAR SUDDENLY STOPPED AND WOULDN'T GO FORWARD. AFTER NUMEROUS ATTEMPTS TO RESTART IT FINALLY WOULD GO AGAIN, BUT ONLY ABOUT A QUARTER MILE BEFORE SHUTTING OFF AGAIN. I TOOK IT TO A MECHANIC AND THEY SAID IT WAS CODES P2111 AND P2112 (THE THROTTLE BODY). *TR

WHILE COMMUTING TO WORK ON THE HIGHWAY, THE ENGINE STARTED BUCKING AND HESITATING, THEN WENT INTO AN IDLE. I WAS ABLE TO PULL OVER ON THE SHOULDER, SHUT THE ENGINE OFF FOR ABOUT 20 SECONDS. WHEN I RESTARTED IT, IT TOOK LONGER TO ACTUALLY START. I DROVE FOR ANOTHER 5 MINUTES AND IT HAPPENED AGAIN. THIS TIME I PULLED OVER, TURNED THE ENGINE OFF AND WAITED A COUPLE MINUTES BEFORE RESTARTING. I WAS ABLE TO DRIVE TO THE DEALER ON SIDE ROADS AT NO MORE THAN 35 MPH WITHOUT ANOTHER INCIDENT. THE MECHANIC TOLD ME THE THROTTLE BODY NEEDED TO BE REPLACED AND IT IS ON BACKORDER UNTIL MID-JULY - 5 WEEKS AWAY! FURTHERMORE, SINCE IT IS NOT ON RECALL, THEY WON'T PAY FOR A LOANER. *TR

I SEEM TO BE EXPERIENCING THE SAME ISSUE DESCRIBED HERE: HTTP://WWW.NCCONSUMER.ORG/NEWS%20ARTICLES/NCCC%20PETITIONS%20NHTSA%20FOR%20DEFECT%20INVESTIGATION%20INTO%20FORD%20ESCAPE%20VEHICLES.HTML CAR WILL DRIVE NORMALLY, THEN SUDDENLY THE WRENCH WILL COME ON AND ALL THROTTLE RESPONSE / POWER WILL BE GONE. THE CAR WILL NO LONGER RESPOND, AND THIS CAN BE VERY DANGEROUS IF YOU ARE IN THE MIDDLE OF A TURN, ETC. NORMALLY, IF YOU TURN SHUT THE CAR OFF AND THEN START IT BACK UP IT WILL BEHAVE NORMALLY (AT LEAST FOR A LITTLE WHILE) UNTIL THE PROBLEM RECURS. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS SHUT OFF AND RESTARTED, AND OPERATED AS DESIGNED. LATER WHILE THE CONTACT WAS COMPLETING A TURN, THE FAILURE RECURRED AND THE WRENCH WARNING ICON ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS BUT THE CAUSE FOR THE FAILURE WAS UNDETERMINED. THE MECHANIC STATED THAT THE FAILURE COULD HAVE BEEN CONTRIBUTED TO THE GASOLINE BEING USED IN THE VEHICLE. THE FAILURE LATER RECURRED AND THE VEHICLE WAS DIAGNOSED AS THE ELECTRONIC THROTTLE BODY NEEDING TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 107,000.

RETURNING FROM VACATION TO BLACK HILLS, SD GOING EAST ON I-90 AT 75 MPH. ENGINE INSTANTLY LOST POWER AND I PULLED OFF ON HIGHWAY SHOULDER. ENGINE DID NOT SHUT OFF BUT "WRENCH" LIGHT CAME ON AND THE CAR STARTED BUCKING. VEHICLE WAS TRANSPORTED TO FORD DEALER IN PIERRE, SD. DUE TO HOLIDAY THEY DID NOT LOOK AT IT UNTIL 5/28/13. PROBLEM WAS DETERMINED TO BE FAILED THROTTLE BODY. FORTUNATELY IT WAS DAYTIME AND THRU OPEN COUNTRY AND I WAS ABLE TO PULL OFF SAFELY. FORD NEEDS TO FIND OUT WHAT CAUSES THE FAILURE AND MAKE IT RIGHT. THERE IS A HIGH RISK POTENTIAL. IMAGINE IF THIS OCCURRED AT NIGHT OR IF I WAS IN A MIDDLE LANE OF A MULTIPLE LANE HIGHWAY GOING THRU AN URBAN AREA WITH HIGH SPEED BUMPER TO BUMPER TRAFFIC, I SUSPECT THAT WE WOULD HAVE BEEN REAR ENDED WITH POTENTIAL SERIOUS CONSEQUENCES AS A RESULT OF THE INSTANT DECELERATION. SITTING BY THE SIDE OF I-90 WITH CARS, SEMI'S ETC. WHIZZING BY AT 75-80 MPH WAS RISKY ENOUGH. *TR

LEAVING WORK FOR THE DAY LAST FRIDAY, JUNE 7, 2013 MY MERCURY MILAN WENT INTO LIMP MODE, THE WRENCH WARNING LIGHT ILLUMINATED ON MY DASH AND TODAY I HAD TO HAVE THE THROTTLE BODY ASSEMBLY REPLACED. JUST LAST WEEK MY HUSBAND HAD TO HAVE THE SAME PART REPLACED IN HIS 2010 FORD FOCUS SES. SEEMS TO BE A PROBLEM WITH ALL THE 2010 FORD CARS. HE HAD TO PAY $800 FOR HIS. LUCKILY I PURCHASED AN EXTENDED WARRANTY ON MINE AND ONLY HAVE TO PAY THE $100 DEDUCTIBLE. SURE WOULD LIKE TO GET THIS $900 REFUNDED WHEN YOU RECALL ALL THE 2010 FORDS. THANK YOU! *TR

THE ENGINE STALLS UNPREDICTABLY. CHECK ENGINE LIGHT COMES ON. AFTER A SHORT PERIOD, THE ENGINE CAN BE STARTED AND THE CAR DRIVEN WITHOUT RECURRANCE OF THE PROBLEM, BUT THE CHECK ENGINE LIGHT STAYS ON. LOCAL FORD DEALERSHIP DIAGNOSTICS INDICATE PROBLEM WITH THE ELECTRONIC THROTTLE BODY. *TR

IN APRIL OF 2013 I LEFT WORK AND GOT UP TO 45 MPH WHEN THE CAR JERKED AND THEN LOST ALL POWER. I FLOORED THE GAS AND THE ENGINE DID NOT RESPOND. WAS ABLE TO PULL OFF THE ROAD AND NOTICED A WRENCH ICON LIGHT. I STOPPED THE CAR AND PUT IT IN PARK THEN GAVE IT SOME GAS WITH NO RESPONSE AT ALL. THE CAR WAS JUST BARELY IDLING. I SHUT IT OFF AND RESTARTED IT, TOOK A FEW SECONDS LONGER THAN USUAL FOR IT TO START BUT IT SEEMED TO RUN FINE AFTER THAT AND THE WRENCH LIGHT WAS NOW OFF. CALLED THE DEALER AND THEY SAID IF IT'S RUNNING OK TO JUST KEEP AN EYE ON IT, IT MIGHT NOT REPEAT. I NOTICED THE CAR WOULD OCCASIONALLY START JERKING LIKE A TRANSMISSION PROBLEM. TOOK IT INTO THE DEALER ON MAY 28, 2013 AND THEY COULD NOT FIND A PROBLEM. THEY SAID IT SOUNDED LIKE A THROTTLE BODY ISSUE BUT THEY HAD NONE IN STOCK AND WERE BACK-ORDER. ON JUNE 7TH I WAS DRIVING AND THE CAR AGAIN LOST ALL POWER, PULLED OFF THE ROAD AND RESTARTED. CAR STARTED BUT WAS JERKING A LOT MORE. NEXT DAY IT LOST POWER AGAIN AS I PULLED AWAY FROM A STOP LIGHT. PULLED OVER AGAIN, RESTARTED, PUT IN GEAR AND THE THROTTLE DID NOT RESPOND. I WENT THROUGH THIS FOR 6 RESTARTS UNTIL THE THROTTLE WOULD RESPOND. THIS TIME THE ENGINE LIGHT CAME ON AND REMAINED ON UNTIL IT WENT TO THE DEALER TODAY. THE DEALER PUT MY NAME ON A WAIT LIST FOR A NEW THROTTLE BODY AND SAID IT WOULD BE 3-6 WEEKS UNTIL IT CAME IN. I AM NOW STUCK WITH A CAR I'M PAYING ON BUT CAN NOT DRIVE FOR 3-6 WEEKS. I'M LUCKY THIS DIDN'T HAPPEN ON A HIGHWAY OR GOING THRO

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE ACCELERATING, THE LIMP MODE SYSTEM ENGAGED AS THE VEHICLE STALLED. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC FOR A DIAGNOSTIC TEST. THE TEST RESULTS DID NOT SHOW ANY DEFECT CODES. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST. THE FAILURE MILEAGE WAS 63,000.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE REAR BRAKE LIGHTS REMAINED ILLUMINATED AS IF THE BRAKES WERE BEING ENGAGED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE CIRCUIT BOARD WAS DEFECTIVE AND AS A RESULT, THE REAR LIGHT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 53,554. *TR

VEHICLE STALLED AND THEN STOPPED WHILE IN TRAFFIC. RE-STARTED, TRAVELED SHORT DISTANCE, AND IT STOPPED AGAIN. THIS HAS CONTINUED TO OCCUR MANY TIMES WHILE APPROACHING INTERSECTIONS, PULLING ON HIGHWAY RAMPS, AND PULLING OUT OF INTERSECTIONS. I TOOK IT TO FORD (MERCURY) DEALER, BUT THEY COULD NOT REPEAT PROBLEM. NO CODE READING. CAR CONTINUED TO REPEAT PROBLEM NUMEROUS TIMES - NO CHECK ENGINE LIGHT, NO OBD CODES ON READER. CAR FINALLY STOPPED COMPLETELY. DEALER DIAGNOSED PROBLEM AS THROTTLE BODY. PART IS ON BACK ORDER - 6 MONTHS ANTICIPATED SINCE SO MANY (TOGETHER WITH FORD FUSION) HAVE THE SAME PROBLEM. I SEE FROM NHTSA COMPLAINTS THAT AT LEAST 35 HAVE BEEN REGISTERED ON MILAN. FORD SEEMS TO IGNORE THE SAFETY IMPLICATIONS OR TO TAKE ANY CORRECTIVE ACTIONS. STARTED JUST AFTER PURCHASE (31,000 MILES). NOW HAD 41,000 MILES. *TR

ON OR ABOUT 5/20/2013 I NOTICED A TAILLIGHT AND BRAKE LIGHT FAILURE ON THE RIGHT REAR TAILLIGHT ASSEMBLY. I LOOKED IN THE HANDBOOK FOR A BULB NUMBER AND IT WAS NOTED THAT IT MUST BE REPLACED BY THE DEALER. I CONTACTED THE LOCAL DEALER AND WAS INFORMED THAT THIS WAS AN LED ASSEMBLY AND THE WHOLE TAILLIGHT WOULD NEED TO BE REPLACED. I WAS FURTHER INFORMED THAT THE LED'S WERE NOT THE PROBLEM , BUT THE BALLAST IN THE ELECTRICAL SYSTEM THAT WAS CAUSING THE FAILURE. I WAS THEN TOLD THAT THE REPLACEMENT WAS $500.00. LED'S ARE SUPPOSED TO LAST FOR THOUSANDS OF HOURS, UNFORTUNATELY, JUDGING FROM THE NUMBER OF COMPLAINTS ON THE INTERNET, MY SITUATION IS NOT AN ISOLATED INCIDENT. IT IS RIDICULOUS TO HAVE TO PAY OVER $500 TO FIX A FAULTY BRAKE/TAILLIGHT. IT THEN BECOMES A SAFETY HAZARD AS PEOPLE MAY NOT BE ABLE TO AFFORD SUCH AN EXPENSIVE FIX FOR WHAT WOULD OTHERWISE BE A $3-4 BULB. THE CONSUMER SHOULD NOT HAVE TO PAY FOR A POOR DESIGN AND A POTENTIAL SAFETY HAZARD. I DID CONTACT FORD CUSTOMER SERVICE AND WAS TOLD THERE MAY BE SOME POST-WARRANTY FUNDS AVAILABLE, BUT THAT I WOULD NEED TO HAVE THE PROBLEM DIAGNOSED AT THE DEALER. A SERVICE TECH DIAGNOSIS WOULD COST AN ADDITIONAL $110.00 WITH NO GUARANTEE OF ANY FINANCIAL REIMBURSEMENT. NOW OVER $600.00 FOR A BRAKE/TAILLIGHT. *TR

WE WERE DRIVING AT NORMAL FREEWAY SPEED AND I HAD A JOLTING SENSATION, LIKE A BAD TRANSMISSION SHIFT, FOLLOWED BY A LOSS OF ANY ACCELERATION OR RESPONSE FROM THE ACCELERATOR. THE ENGINE DIDN'T STALL, BUT IT SLOWED DOWN TO AN IDLE. IT WAS DANGEROUS WITH THE BUSY TRAFFIC AND NO SPEED CONTROL. I COASTED ONTO THE SHOULDER, STOPPED AND SHUT THE ENGINE OFF. AFTER SEVERAL MINUTES I STARTED IT UP AND IT DROVE NORMALLY FOR THE REST OF THE 70 MILES OF OUR TRIP. THE DIAGNOSTIC REPORT AT THE FORD DEALER SHOWED A THROTTLE BODY PROBLEM. NO PARTS ARE AVAILABLE, FORD HAS A NATIONAL BACK ORDER ON THE PART, WHICH SHOWS THE EXTENT OF THE PROBLEM. THE DEALER'S ONLY SOLUTION WAS THAT I SHOULD TRY TO RETURN HOME IN THE CAR (140 MILES) AND GO TO MY LOCAL DEALER, WHICH I DID. MY LOCAL DEALER DID A VERY GOOD JOB OF GETTING A PART QUICKLY AND GETTING US BACK ON THE ROAD. BECAUSE OF THE DANGER INVOLVED WHEN THIS PART FLAW HAPPENS, THIS SHOULD CONSIDERED FOR A RECALL AND AN ALERT TO OWNERS OF THE AFFECTED VEHICLES. *TR

THIS IS THE FIRST TIME THIS HAS HAPPENED BUT IT HAPPENED TWICE IN THE SAME DAY. WHEN DRIVING THE VEHICLE WE EXPERIENCED THE "LIMP HOME MODE" PROBLEM. I CAN SEE THIS HAS BEEN WELL DOCUMENTED AND THE INVESTIGATIONS ARE ONGOING. HERE'S AN ADDITIONAL PROBLEM WITH THIS EVENT, WE NEVER GOT AN INDICATOR LIGHT OF ANY KIND ON THE DASH. WE TOOK THE VEHICLE IN FOR SERVICE AND THE DEALER WAS UNABLE TO RETRIEVE ANY ERRORS AT ALL OFF THE COMPUTER AND THEY WERE UNABLE TO RECREATE THE PROBLEM. NEEDLESS TO SAY THEY WERE UNABLE TO TAKE ANY CORRECTIVE ACTION. I POSE THIS QUESTION, WHY WHEN THE VEHICLE OBVIOUSLY DETECTED A PROBLEM TO GO INTO "LIMP HOME" MODE WOULD IT NOT RECORD THE ERROR IN THE COMPUTER? WHY WOULD THE DEALERSHIP BE UNABLE TO SEE IT? *TR

APPROXIMATELY ONE YEAR AGO, WHILE DRIVING AT HIGHWAY SPEED ON A THREE LANE INTERSTATE, MY CAR STALLED. I WAS ABLE TO STEER IT OFF TO THE SHOULDER AND TURN OFF THE CAR. IT THEN RESTARTED AND THERE HAS BEEN NO PROBLEM SINCE, UNTIL YESTERDAY. DRIVING AT APPROX. 45 MPH, THE CAR AGAIN STALLED. AGAIN, I MANAGED TO GET THE VEHICLE OFF TO THE SIDE OF THE ROAD, TURNED IT OFF AND THEN BACK ON. I WAS CLOSE TO HOME SO DECIDED TO TRY AND LIMP HOME. I DID EVENTUALLY MAKE IT HOME BUT WITH NUMEROUS STALLS, SLOWING OF TRAFFIC AND EVEN THROUGH AN INTERSECTION NEAR A BUSY SCHOOL AT BUS TIME. I STOPPED TRAFFIC NUMEROUS TIMES AND WAS NOT ABLE TO ACCELERATE BEYOND 10-15MPH. THIS MORNING, I AM TOLD BY THE MECHANIC THAT THE PROBLEM IS THE THROTTLE BODY. APPARENTLY, THERE ARE NO REPLACEMENT PARTS AVAILABLE SINCE MANY OTHER VEHICLES ARE ALSO IN NEED OF THIS PART. I AM HOME FROM WORK TODAY, ARRANGING FOR RENTAL OR COURTESY CARS, AND I AM TOLD IT WILL BE APPROXIMATELY $500-600 TO REPAIR! I HAVE OWNED THIS CAR FOR ONLY 1-1/2 YEARS. *TR

CAR STARTED TO SLOW DOWN SPUTTER LOSE POWER NO THROTTLE RESPONSE HAD TO PULL OFF BUSY RUSH HOUR TRAFFIC.WAITED ABOUT FIVE MINUTES RESTARTED CAR. WENT TO FORD THEY COULD NOT DUPLICATE PROBLEM. SEARCHED INTERNET FOUND SEVERAL SIMILAR CONDITIONS RESULTING IN FAULTY THROTTLE BODY ASYM. HAPPENED AGAIN TWICE, VERY DANGEROUS BACK TO DEALERSHIP THEY FOUND FAULTY THROTTLE BODY, GUESS WHAT PART ON NATIONAL BACK ORDER NEED TO DRIVE CAR TWO TO THREE WEEKS WITH THIS CONDITION NOT TOO SAFE. CAR HAS 2.5 ENGINE AUTO TRANS. *TR

THE PROBLEMS HAVE OCCURRED OVER THE LAST YEAR AT LOW SPEED WHILE ACCELERATING, WHEN SHIFTING INTO REVERSE AND AT CONSTANT SPEED OF 40MPH. WHILE ACCELERATING FROM A FULL STOP THE CAR WOULD SUDDENLY STOP ACCELERATING FOR A FEW SECONDS AND THEN LURCH FORWARD AND BEGIN TO ACCELERATE AGAIN. UPON STARTUP THE CAR LURCHED WHEN PUT INTO REVERSE TO EXIT GARAGE. ON 5/22/13 THE CAR SUDDENLY WENT INTO " LIMP MODE" WHILE AT A SPEED OF 40MPH. IT HAS BEEN DIAGNOSED BY FORD DEALER AS A THROTTLE BODY PROBLEM. THE THROTTLE BODY IS ON BACKORDER WITH NO DEFINITIVE SHIP DATE. CAR CANNOT BE DRIVEN. *TR

WHILE IN THE PASSING LANE ON INTERSTATE 81, THE THROTTLE BODY CAUSED MY VEHICLE TO ENTER "LIMP MODE". THE ENGINE RPM IMMEDIATELY REDUCED TO IDLE AND I COASTED FROM THE PASSING LANE TO THE RIGHT SHOULDER. THE ENGINE CONTINUED TO IDLE SO I DROVE TO THE FIRST AVAILABLE EXIT, ENTERED A SERVICE STATION AND SHUT THE ENGINE DOWN. I CALLED MY LOCAL FORD DEALER AND THEY TOLD ME THE THROTTLE BODY REPLACEMENT WOULD NOT BE COVERED SINCE THE VEHICLE WARRANTY HAD EXPIRED. *TR

DRIVING AT 45MPH ON ROAD, MAINTAINING CONSTANT SPEED, CAR GOES INTO LIMP MODE, NO THROTTLE CONTROL. WRENCH LIGHT COMES ON. PULLED OVER TO SIDE OF THE ROAD, PUT CAR INTO PARK AND WAITED A FEW SECONDS, CAR RE-IGNITED AND WAS ABLE TO GET HOME. THIS HAPPENED AGAIN 2 TIMES THE NEXT DAY IN ROUTE TO THE GROCERY STORE WHICH IS LESS THAN 4 MILES AWAY. IT HAS CONSISTENTLY BEEN HAPPENING NEARLY EVERY TIME I DRIVE IT. I HAVE STALLED OUT AT 2 INTERSECTIONS WHICH IS VERY DANGEROUS. I JUST HAD THE CAR DIAGNOSED WITH ELECTRONIC THROTTLE BODY FAILURE. 136.00 LATER, AND I HAVE ORDERED THE NEW PART, BUT WAS TOLD IT COULD TAKE 2-3 WEEKS BEFORE THEY ARE AVAILABLE AND THAT IF I SAVED MY RECEIPT I WILL BE REIMBURSED BY FORD/MERCURY AT RECALL. I AM AFRAID TO DRIVE THE CAR AT THIS POINT BECAUSE THERE IS NO TELLING WHEN IT WILL JUST STALL AGAIN. REALLY NEED MY CAR TO GET TO WORK! *TR

THE FIRST TIME THIS HAPPENED I WAS DOING 60 MPH ON THE FREEWAY AN MY CAR LOST POWER AN WOULD NOT ACCELERATE BUT I COULD STILL TURN AN BRAKE BUT THE ENGINE WAS STALLING AN SHAKING AN THE WRENCH LIGHT CAME ONE. I COASTED OFF THE ROAD SHUT THE CAR OFF AN RESTARTED IT AFTER A FEW MINUTES AN THE ENGINE TURNED OVER FOR ABOUT 10 SECONDS BEFORE STARTING UP AN IT DROVE FINE. I TOOK IT IN TO THE DEALERSHIP AN THEY SAID THEY COULDN'T DO ANYTHING BECAUSE THEY COULDN'T GET THE FAULT TO HAPPEN SO I TOOK MY CAR. OVER THE LAST FEW MONTH IT HAS HAPPENED MULTIPLE TIME BUT NOW IT WILL STALL OUT AN THE HAVE THE WRENCH LIGHT COME ONE AGAIN AN WHEN I RESTART MY CAR IT WILL GO ABOUT 50 FEET AN HAPPEN AGAIN ABOUT 7 TIMES IN A ROW. I HAVE TAKEN IT TO THE DEALERSHIP A FEW TIMES AN I KEEP GETTING THE SAME ANSWER. *TR

ON APRIL 19, 2013, I HAD ONE INCIDENT WHERE MY CAR LOST POWER WITH NO WARNING. I WAS GOING APPROXIMATELY 40 MPH. I SUDDENLY REALIZED I HAD NO POWER AND NOTICED THAT THE WRENCH LIGHT AND OTHER LIGHTS CAME ON. I WAS ABLE TO STEER THE CAR OFF THE ROAD. I HAD TO TURN IT OFF AND THEN RESTART IT. I TOOK THE CAR TO THE DEALER SERVICE DEPT BUT THEY SAID THEY COULDN'T FIND ANYTHING. IT SEEMED TO RUN ROUGHER FOR THE NEXT MONTH BUT DIDN'T STALL AGAIN UNTIL MAY 16. AT THAT TIME I WAS GOING APPROXIMATELY 30 MPH. ON MAY 17 IT STALLED TWO TIMES WHILE GOING 70 MPH ON THE INTERSTATE. ON MAY 19 IT STALLED ONE TIME WHILE GOING 60 MPH SO I PARKED THE CAR FOR THE WEEKEND. I CALLED THE DEALER AND HAD TO DRIVE OVER AN HOUR TO THE DEALER. IT STALLED THREE TIMES ON THE WAY TO THE DEALER. I DROVE WITH MY FLASHERS ON THE ENTIRE TIME BECAUSE I WAS TERRIFIED THAT I WAS GOING TO BE IN AN ACCIDENT OR WORSE. MY DEALER HAS DETERMINED THAT IT IS THE THROTTLE BODY. MY CAR HAS BEEN STUCK IN THE SHOP SINCE MAY 20 WAITING FOR THE PART THAT IS ON NATIONWIDE INDEFINITE BACK ORDER AND THERE IS NO FIX DATE IN SIGHT. MY CAR IS NOT DRIVABLE AND I AM JUST THANKFUL THAT I HAVEN'T HAD AN ACCIDENT OR BEEN KILLED BECAUSE OF THIS PROBLEM. I HAVE LOST CONFIDENCE IN MY CAR WHICH I WAS SO HAPPY WITH. I ALSO AM PAYING ON A CAR THAT I CAN'T EVEN DRIVE. *TR

CAR WILL LOSE POWER AT ANY GIVING TIME OR SPEED ABOVE 40MPH. YOU MUST THEN TRY TO PULL OFF ROAD AND TURN OFF AND RESTART. IT WOULD ONLY DO THIS ONCE A WEEK, BUT NOW IT'S DOING MULTIPLE TIMES A DAY. DEALER WILL NOT ADDRESS IT AS A WARRANTY PROBLEM DUE TO FACT IT HAS OVER 36000 MILES ON IT. TRIED TO ORDER REPLACEMENT THROTTLE BODY THRU THEM BUT IT ON BACK ORDER. *TR

WHILE DRIVING MY 2010 MILAN AT THE SPEED OF 55 MPH, THE CAR SHOOK SLIGHTLY AND THE WRENCH LIGHT APPEARED. THE CAR BEGAN TO LOSE POWER - I WAS ABLE TO STEER WITH NO PROBLEM. I COULD NOT ACCELERATE. I SHUT THE CAR OFF - AND STARTED IT AGAIN. THE FIRST TIME IT STARTED WITH NO PROBLEM. WITHIN DRIVING 4 MORE MILES, THE SAME THING HAPPENED AGAIN. THIS TIME I WAS DRIVING 25 MPH. IT HAPPENED SEVEN MORE TIMES BEFORE THE CHECK ENGINE LIGHT CAME ON. EACH TIME WHEN I TRIED TO START MY CAR, IT KEPT TURNING OVER BEFORE IT WOULD START. I WAITED FOR AN HOUR ON THE SIDE OF THE ROAD WAITING FOR THE TOW TRUCK. WHEN THE TOW ARRIVED, THE CAR STARTED JUST FINE - THE CHECK ENGINE LIGHT WAS STILL ON. THIS IS EXTREMELY DANGEROUS! I WAS DRIVING IN RUSH HOUR TRAFFIC AND WAS ALMOST REAR ENDED ON THE HIGHWAY. AGAIN WHEN IT OCCURRED IN TOWN, THERE WAS NO WHERE FOR ME TO COAST OFF TO THE SIDE OF THE ROAD, I HAD TO STOP IN TRAFFIC TO RESTART ME CAR. *TR

MY VEHICLE WAS TOWED AT MY EXPENSE TO A SHOP. THE VERDICT WAS A 'THROTTLE BODY' ISSUE. THIS VEHICLE WENT INTO THE 'LIMP HOME' MODE WITH NO WARNING. I WOULD CHALLENGE THE PRESIDENT OF FORD TO ATTEMPT TO LIMP THIS VEHICLE JUST 5 MILES ON ANY BUSY ROAD IN THE NATION IN THIS MODE. APPARENTLY, JUDGING BY MY RESEARCH, IT IS AN ONGOING PROBLEM AND WIDESPREAD. AS OF RIGHT NOW THE VEHICLE IS UNUSABLE, SINCE THE PARTS ARE ON 'INDEFINITE BACK-ORDER' AWAITING SOME SORT OF RELEASE OF PARTS. THE VEHICLE IS STUCK AT A DEALERSHIP, NO FIX DATE IN SIGHT UNTIL THE PART (OR SUBSTITUTE PART) BECOMES AVAILABLE. THIS LEAVE ME WITH NO TRANSPORTATION (I'M DISABLED CURRENTLY) AND NO RECOURSE. EVEN IF I FIND A CURRENTLY AVAILABLE REPLACEMENT PART, WITHOUT WHATEVER FIX IS NEEDED, MY FAITH IN THE VEHICLE IS GONE. FAITH IN ALL FORD VEHICLES I MIGHT ADD. THE RIDE HOME WAS DANGEROUS AT THE CRAWL SPEED IT WILL DO, ESPECIALLY WITH THE LURCHING AT TIMES. *TR

I HAVE A 2010 MERCURY MILAN WITH 40,000 MILES ON IT. RECENTLY SOMEONE POINTED OUT TO ME THAT THE DRIVER-SIDE BRAKE LIGHT IS CONTINUOUSLY ACTIVATED. CONSEQUENTLY WHEN BRAKING, DRIVERS BEHIND ME ARE ONLY NOTIFIED BY THE RIGHT AND CENTER BRAKE LIGHTS. IT SEEMS TO ONLY HAPPEN WHEN THE HEADLIGHTS ARE ON. MY RESEARCH SHOWS THIS TO BE A COMMON ISSUE WITH THE 2010 MERCURY MILAN WITH SOME HAVING BOTH BRAKE LIGHTS MALFUNCTIONING. DIAGNOSIS SAYS IT IS A FAULTY LED BRAKE LIGHT ASSEMBLY, WHICH WOULD IMPLY A BAD CIRCUIT BOARD. THIS IS A SERIOUS SAFETY HAZARD AND SHOULD BE RECALLED. I CONTACTED FORD ABOUT IT AND THEY DIRECTED ME TO A DEALER SAYING THEY, (FORD) WOULD PROBABLY PAY FOR THE REPAIR. AFTER I CONTACTED THE DEALER, FORD CHANGED THEIR MIND AND SAID THAT SINCE I DIDN'T BUY THE CAR NEW, THEY DIDN'T CONSIDER ME A "LOYAL'" FORD CUSTOMER AND WILL NOT COVER ANY OF THE COST. IT SEEMS FORD IS ONLY CONCERNED ABOUT THE SAFETY OF THEIR "LOYAL" CUSTOMERS. *TR

DRIVING ABOUT 40-50MPH IN TRAFFIC, THE CAR SUDDENLY JERKED, FELT LIKE A HARD GEAR-SHIFT. THE GREEN WRENCH LIGHT & ORANGE ENGINE LIGHT CAME ON AND THE THROTTLE WAS UNRESPONSIVE. THE CAR STILL HAD POWER BUT NO ACCELERATION, ENGINE SPUTTERED, HAD TO PULL OFF THE ROAD WHILE COASTING, CAR WAS IDLING VERY ROUGH SO WAS SHUTDOWN. I WAS ABLE TO RESTART IT BUT THE PROBLEM RECURRED FOUR TIMES THE NEXT TWO DAYS. STOPPED AT ADVANCE AUTO PARTS SINCE IT WAS EARLY EVENING, THEY PULLED DTC P2111 "THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN" FROM CAR'S COMPUTER AND HE SAYS THE THROTTLE VALUE IS STICKING. SCHEDULED SERVICE AT WORLD FORD DEALERSHIP WHERE CAR WAS PURCHASED JUST FOUR MONTHS PRIOR. I WAS TOLD THE THROTTLE BODY NEEDED REPLACING "THIS IS VERY COMMON, WE REPLACE THEM ALL THE TIME" HE SAID. I PURCHASED A POWERTRAIN EXTENDED WARRANTY WITH THE CAR THAT STATES IT COVERS THE "THROTTLE VALVE" AMONG ITS COVERED PARTS BUT THE SERVICE MAN FIRST SAYS THAT'S DIFFERENT THAN THE "THROTTLE BODY" (MY UNDERSTANDING IS THE THROTTLE VALVE IS THE PLATE INSIDE THE THROTTLE BODY THAT OPENS/CLOSES CONTROLLING AIRFLOW TO THE MANIFOLD, IT THAT IS "STUCK OPEN", IT SHOULD BE COVERED). HE THEN SAYS HE DOESN'T EVEN KNOW WHAT A "THROTTLE VALUE" IS AND SAYS IT WILL COST APPROX $350 TO REPAIR. THEY OBVIOUSLY KNOW THIS IS A PROBLEM AND ARE TAKING ADVANTAGE OF THEIR CUSTOMERS REPLACING THE FAULTY PARTS. *TR

I WAS DRIVING GOING ABOUT 20MPH AND THE VEHICLE WOULD STALL. ONCE I STOPPED AGAIN AND TRIED TO ACCELERATE THE WRENCH TOOL SYMBOL APPEARED ON THE DASH AND THE CAR SHUT DOWN. WHILE RIDING BEFORE THE CAR SHUT OFF THE ENGINE WAS IDLING VERY ROUGHLY. THIS IS THE SECOND TIME I HAVE HAD THE PROBLEM IN THE LAST 7 MONTHS AND SUPPOSEDLY ITS A PROBLEM WITH THE THROTTLE. THIS IS A VERY BIG TO A LOT OF PEOPLE INCLUDING MYSELF I SEE IF FORD SEE THERE'S A CONTINUOUS PROBLEM PLEASE FIX IT BECAUSE THIS IS RIDICULOUS. *TR

THE CAR WAS TRAVELING AT 30 MPH WHEN ALL OF A SUDDEN, WITHOUT ANY WARNING WHATSOEVER, THE ENGINE SHUT DOWN. I HAD IT TOWED AND WAS TOLD THAT THE THROTTLE BODY NEEDED TO BE REPLACED. COST WAS $387.01. I DON'T FEEL THAT THIS SHOULD HAPPEN AT 16,423 MILES. (IT HAD JUST PASSED WARRANTY PERIOD.) HAD I BEEN TRAVELING ON AN INTERSTATE THIS WOULD HAVE BEEN A MAJOR SAFETY PROBLEM. *TR

I WAS DRIVING AT 50 MPH AND PULL OUT TO PASS ANOTHER CARD ACCELERATING TO 55 MPH. THE CAR LURCHED AND STARTED TO LOSE POWER. I THOUGHT IT WAS TEMPORARY BUT IT CONTINUED TO DECREASE TO 40, 30, 20 AND 10 MPH WHICH I PULL OVER TO THE SIDE OF THE ROAD TO PREVENT A HAZARD ON THE HIGHWAY. I CALLED AAA FOR A TOW WHICH ARRIVED ABOUT AN HOUR LATER. THE NEXT MORNING I DECIDED TO TRY AND START THE CAR. THE WRENCH LIGHT WAS OFF AND IT STARTED BUT I DID NOT DRIVE IT. THE NEXT DAY WHICH IS MONDAY I DECIDED I WAS GOING TO CHANCE IT TO TAKE IT TO THE DEALER 30 MILES AWAY. IT ACTUALLY MADE IT THERE AND THE DIAGNOSTIC DONE BY THE DEALER CAME UP WITH NO REPAIR CODES FOR THE VEHICLE, SUBSEQUENTLY, I PICKED IT UP AND DROVE IT HOME AT THE END OF THE DAY. ON TUESDAY, IT STARTED UP AND ONE MILE FROM THE HOUSE, IT CLUNKED OUT AGAIN AND LOST POWER. AGAIN I CALLED AAA TO TOW ME TO THE DEALER. I GUESS BECAUSE IT WAS A RECENT OCCURRENCE, THE CODE SHOWED UP IN THE DIAGNOSTIC SO THEY CLAIM IT IS FIXED BY REPLACING THE THROTTLE BODY ASSEMBLY. IT HAS DRIVEN WELL FOR ONE DAY AND I HOPE IT CONTINUES. IS THIS BASIS FOR A RECALL. PLEASE ADVISE. *TR

WITHOUT WARNING, THE VEHICLE LOST POWER AND THE WRENCH LIGHT FOR THE TRANSMISSION CAME ON ALONG WITH THE CHECK ENGINE LIGHT. WE WERE AT AN INTERSECTION ON A 6-LANE HIGHWAY OVER 600 MILES FROM HOME. WE WERE ABLE TO GET OFF THE HIGHWAY BY DRIFTING OFF TO A SIDE ROAD. THE ENGINE NEVER DIED, BUT HAD NO POWER AT ALL. AFTER SHUTTING THE CAR OFF AND STARTING IT BACK UP, IT RAN FINE AND WAS ABLE TO GET US HOME. HOWEVER, WITHIN ANOTHER COUPLE OF MONTHS IT DID THE SAME THING AGAIN WHILE WE WERE ON THE HIGHWAY APPROACHING MERGING TRAFFIC. WE WERE ABLE TO DRIFT OFF THE HIGHWAY AND START IT BACK UP. A MECHANIC CHECKED THE CAR, BUT WAS UNABLE TO DETECT ANYTHING WRONG. IT DROVE FINE FOR ANOTHER 3-4 MONTHS THEN DID THE SAME THING AGAIN ONLY WE WERE ON AN INTERSTATE AND HARDLY HAD TIME TO DRIFT INTO THE EMERGENCY LANE BETWEEN TRAFFIC. IT AGAIN DID THIS AROUND 3 MONTHS AS I JUST MADE IT ACROSS THE HIGHWAY INTO THE RIGHT LANE. I IMMEDIATELY HAD TO DRIFT INTO THE EMERGENCY LANE AND START THE CAR UP. I TOOK IT HOME UNTIL WE COULD GET IT TO THE MECHANIC. WE TOOK IT BACK TO THE MECHANIC AND HE AGAIN WAS UNABLE TO DETECT ANYTHING. HE KEPT THE CAR TO DRIVE HIMSELF FOR A WEEK, BUT NEVER WITNESSED THE WRENCH LIGHT COMING ON OR SLUGGISH GEAR CHANGING. HE ADDED FLUID TO IT AT A LACK OF KNOWING WHAT ELSE TO DO. WE DROVE IT CLOSE TO 2 MONTHS NOW AND IT LOST POWER WITH THE WRENCH LIGHT COMING ON 3 TIMES WITHIN A PERIOD OF 40 MINUTES ON A SMALL ROAD WHERE WE DIDN'T HAVE MUCH ROOM TO GET OUT OF THE WAY OF TRA

VEHICLE LOSS OF POWER TO GAS PEDAL ON INTERSTATE 3 TIMES...HAD TO PULL OVER AND TURN OFF THEN RESTART. ELECTRONIC THROTTLEBODY CODE P2111. *TR

THE VEHICLE (WHICH ONLY HAS 30,000 MILES ON IT) WILL STALL AT ANY SPEED WITHOUT NOTICE. THERE IS NO THROTTLE RESPONSE AND ENGINE IDLES ROUGH WITH BLACK SMOKEY EMISSIONS. THIS CONDITION HAS HAPPENED SEVERAL INSTANCES, THE WORST CASE BEING WITH MY WIFE AND CHILD TRYING TO ACCELERATE INTO TRAFFIC AND SUDDENLY EXPERIENCING A STALL/NO THROTTLE SITUATION HALF WAY INTO THE INTERSECTION. THE STALLING HAS CONSISTENTLY BEEN REMEDIED BY CYCLING THE IGNITION OFF AND THEN ON AGAIN,THEN ITS JUST A MATTER OF 20 TO 200 MILES AND IT HAPPENS AGAIN.THE DEALER HAS FAILED TO DIAGNOSE THE PROBLEM AND STATES FORD/MERCURY HAS NO KNOWLEDGE OF A PROBLEM.THE WRENCH LIGHT ILLUMINATES ONLY WHILE PROBLEM EXISTS, IT DOES NOT STORE A CODE OR REMAIN LIT.THE DEALER HAS WORKED CLOSELY WITH US BUT IS AT A LOSS AS TO WHAT THE PROBLEM IS. THIS PROBLEM NEEDS TO BE ADDRESSED BEFORE MY FAMILY OR SOMEONE ELSE GETS HURT OR WORSE KILLED. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, HE HEARD A LOUD THUMPING NOISE COMING FROM THE FRONT PASSENGER SIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE DRIVE SHAFT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 82,000. *TR

STOPPED AT A LIGHT MAKING A RIGHT HAND TURN. PROCEEDED OUT INTO TRAFFIC AND CAR WOULD NOT SPEED UP, THEN MADE A JERKING MOVEMENT LIKE IT WAS STUCK IN GEAR. ALMOST REAR-ENDED. TOOK IT TO DEALER WHERE I HAVE AN EXTENDED WARRANTY SAID THEY COULD NOT FIND ANYTHING WRONG. WHEN DRIVING TIRES ALWAYS SEEM LIKE IT IS ALWAYS ROCKING FROM SIDE TO SIDE. TIRES WERE ROTATED DURING REGULAR MAINTENANCE AND BALANCED BUT NOTHING SEEM TO HELP WHAT DO I DO. I LIKE THE CAR BUT WOULD LIKE TO LIVE TO. *TR

VEHICLE SPUTTERED AND LOST ALL SPEED WITH NO ACCELERATOR RESPONSE. GREEN WRENCH COMES ON. AFTER PULLING OVER AND RESTARTING CAR WAS ABLE TO DRIVE TO DEALERSHIP. DEALERSHIP PULLED P1144A TROUBLE CODE AND REPLACED THE PURGE VALVE. ONE DAY LATER, EXACT SAME ISSUE HAPPENED AND NOW THEY ARE REPLACING THE THROTTLE BODY. *TR

WHILE DRIVING DOWN A STRAIGHT STRETCH OF ROAD AT A STEADY 45 MPH THE VEHICLE SUDDENLY LOST POWER AND THE ENGINE DROPPED TO IDLE. ACCELERATOR DID NOT HAVE ANY EFFECT ON ENGINE RPM. COASTED TO SIDE OF ROAD AND STOPPED. PROCEEDED TO TURN OFF VEHICLE AND RESTART, ACCELERATOR RESPONSE RETURNED TO NORMAL. *TR

DRIVING AT HIGHWAY SPEED LIMIT WITH CRUISE ON THERE WAS A LOSS OF CRUISE CONTROL, NO THROTTLE RESPONSE AND THE "WRENCH" LIGHT CAME ON. I WAS ABLE TO PULL OFF THE HIGHWAY. ENGINE WAS RUNNING ROUGHLY, TURNED IT OFF IMMEDIATELY. NO CELL PHONE SERVICE IN THE AREA SO I COULD NOT GET A TOW TRUCK. RESTARTED THE CAR. OPERATED FINE TO GET HOME 10 MILES. WAS TAKING IT TO THE NEAREST DEALER 30 MILES FROM HOME WHEN THE SAME THING HAPPENED. I'M GLAD I DID NOT HAVE MY CHILDREN WITH ME DURING THESE INCIDENTS. AFTER VIEWING INTERNET VIDEOS AND READING ON MANY INTERNET SIGHTS THIS SEEMS TO BE A PROBLEM WITH MANY MERCURY MILANS. FORD NEEDS TO RECALL AND FIX THE PROBLEM THAT CAUSES THIS. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE VEHICLE WAS STARTED AND HE SHIFTED INTO DRIVE, THE VEHICLE SUDDENLY ACCELERATED TO 30 MPH WITHOUT WARNING. THE CONTACT APPLIED THE BRAKES BUT THE VEHICLE DID NOT STOP. THE CONTACT CRASHED INTO A TREE AS A RESULT. THE CONTACT SUFFERED MINOR INJURIES FROM THE CRASH AND THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT CALLED MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS 20,000. UPDATED 06/18/13*LJ UPDATED 06/24/2013 *JS

WHILE DRIVING ON THE HIGHWAY, MY CAR STOPPED ACCELERATING AND THE RPMS DID NOT BUDGE EVEN WHEN I STEPPED ON THE GAS. A FEW SECONDS LATER THE FRONT END OF MY CAR (WHICH I AM ASSUMING WAS THE ENGINE) BEGAN SPUTTERING. A SERVICE LIGHT ALSO APPEARED WHICH IS THE ONE THAT IS SHAPED LIKE A DOUBLE-SIDED WRENCH. I PULLED OFF OF THE ROAD AND TURNED OFF THE ENGINE. I TURNED THE ENGINE BACK ON A FEW MINUTES LATER AND IT STARTED WITHOUT ANY PROBLEMS. I TOOK MY CAR INTO A FORD DEALERSHIP AN HOUR AFTER AND THEY COULD NOT FIND ANYTHING WRONG. THEY PLUGGED IN THE COMPUTER AND IT DID NOT DETECT ANY ISSUES. I ASKED THEM TO POP THE HOOD TO SEE IF THEY COULD NOTICE ANY OBVIOUS DISCREPANCIES BUT THEY REFUSED TO. THEY STATED THAT THEY COULD NOT DO ANYTHING FOR ME BECAUSE THE PROBLEM WAS NOT CURRENTLY HAPPENING. *TR

I WAS TRAVELING AT 65MPH ON THE FREEWAY WHEN THE WRENCH EMBLEM WENT ON MY DASHBOARD AND I LOST ACCELERATION. I HAD THE GAS PEDDLE PUSHED TO THE FLOOR BUT THERE WAS NO POWER. I PULLED OFF THE ROAD AND TURNED THE CAR OFF AND RESTARTED IT. I WAS ABLE TO GET OFF THE FREEWAY AND HOME. I HAVE READ SEVERAL SIMILAR ACCOUNTS AND AM SURPRISED THAT FORD HAS NOT HAD A RECALL DUE TO THIS ISSUE. DOES SOMEONE HAVE TO DIE BEFORE FORD WILL PAY ATTENTION TO THIS DEFECT? *TR

I HAD JUST DROPPED MY WIFE OFF AT THE DOOR OF THE HIGH SCHOOL AND WENT TO PARK THE CAR. AS I WAS PULLING INTO THE PARKING SPACE, I PUT MY FOOT ON THE BRAKE. INSTEAD OF SLOWING DOWN TO PARK, THE CAR ACCELERATED AS IF I HAD MY FOOT TO THE FLOOR ON THE ACCELERATOR. IT HAPPENED SO FAST. I HIT A CONCRETE POST. THE CAR WAS STILL ACCELERATING AFTER I HIT THE POST UNTIL I TOOK MY FOOT OFF OF THE BRAKE. I THEN PUT MY FOOT BACK ON THE BRAKE AND SHIFTED THE CAR INTO REVERSE. IT WORKED LIKE IT SHOULD HAVE. NOBODY WAS HURT. THE CAR HAD ALMOST $3000 WORTH OF DAMAGE. THIS ISN'T THE FIRST TIME THIS HAS HAPPENED TO US. THIS IS THE FIRST TIME THE CAR WAS DAMAGED. THE OTHER TIMES THE CAR ACCELERATED LIKE THIS, WE THOUGHT WE WERE DOING SOMETHING WRONG. SO WE DIDN'T TURN IT IN. WE HAVE BEEN DRIVING FOR AT LEAST 25 YEARS AND NEVER HAVE HAD THIS HAPPEN TO US BEFORE. WE FIGURED THAT WE COULDN'T POSSIBLY HAVE OUR FOOT TOUCHING THE BRAKE LIGHTLY AND HAVE THE ACCELERATOR TO THE FLOOR. SOMEBODY COULD HAVE BEEN KILLED OR HURT SERIOUSLY. THE CAR ISN'T SAFE TO DRIVE. THE FORD GARAGE IS STATING THAT THEY COULDN'T FIND ANYTHING WRONG. I CONTACTED FORD MOTOR COMPANY AND THEY SAID THEY WERE CONCERNED ABOUT OUR SAFETY. THEY AREN'T WILLING TO DO ANYTHING. *TR

IN EARLY DECEMBER, I CLICKED THE DOOR OPEN BUTTON IN THE DARK AND NOTICED THE RIGHT REAR TAIL LIGHT WAS ONLY HALF LIT. I WENT TO THE MANUAL TO SEE WHAT BULB IT WAS, FIGURING THAT I COULD BUY A NEW ONE AND CHANGE IT. THE MANUAL SAID TO BRING THE CAR TO THE DEALER. I DECIDED THAT I WOULD BRING THE CAR TO THE DEALER WHEN THE NEXT OIL CHANGE WAS DUE. I BROUGHT THE CAR IN ON JANUARY 9TH AND WAS TOLD THAT BOTH THE RIGHT AND LEFT TAIL LIGHTS HAD TO BE REPLACED AND THE COST WOULD BE $1,100. THE TIME OF THIS SERVICE WAS TWO MONTHS AND LESS THAN TWO THOUSAND MILES PAST THE BASIC WARRANTY. I WAS SHOCKED AND VERY UNHAPPY AS I FELT THAT THIS WAS CLEARLY A MANUFACTURING DEFECT AS THE LEDS SHOULD LAST 10,000 HOURS OR MORE. THESE HAD, AT MOST, 700 HOURS. THE DEFECT MAY WELL HAVE OCCURRED DURING THE WARRANTY PERIOD, BUT I NEVER NOTICED IT AS NO INDICATOR LIGHT EVER WENT ON. THE SERVICE REP AND SERVICE MANAGER CONTACTED FORD AND THERE WAS AN ADJUSTMENT MADE WHERE I PAID 30% OR $325. *TR

SURGING OF ENGINE WHILE PULLING INTO DRIVEWAY TO PARK. SURGING HAS HAPPENED INTERMITTENTLY. MOST RECENTLY, 2/27/2013. WHILE TRAVELING APPROX. 20 MPH, BRAKES FAILED AND SURGE OCCURRED. L TURN OFF ENGINE PUT IT IN PARK, WAITED A MINUTE AND RESTARTED ENGINE,PROCEEDING HOME WITHOUT INCIDENT. TOTAL OCCURRENCES--6 TIMES SINCE PURCHASE. DEAN ARBOR FORD ALPENA MI REPLACED AIR MASS SENSOR, FRONT BRAKES AND AIR FILTER 2/28/2013......$596