I HAD JUST PULLED OUT OF MY DRIVEWAY THIS MORNING AND BEGAN TO ACCELERATE, UP TO ABOUT 20 MPH, WHEN ALL OF A SUDDEN I LOST TOTAL POWER. I LOOKED DOWN AT THE DASH WHILE STEERING THE VEHICLE OVER TO THE SIDE OF THE STREET, AND NOTICED THE "WRENCH" LIGHT WAS LIT UP. I IMMEDIATELY SHUT THE CAR OFF, AND GOT OUT MY MANUAL. THE MANUAL SAID THE LIGHT INDICATED A TRANSMISSION/POWER TRAIN/AWD ISSUE. I THOUGHT I WOULD ATTEMPT TO START THE CAR AGAIN, AND SEE WHAT IT WOULD DO. I RESTARTED THE VEHICLE, AND THE WRENCH LIGHT WAS NO LONGER WENT, AND I HAD POWER WHEN I PUT IT IN GEAR. I TOOK MY CHANCES, AND WENT AHEAD AND DROVE IT WORK, HOPING IT WAS JUST A FLUKE, BUT DECIDED I WOULD INVESTIGATE TO SEE IF OTHERS HAD EXPERIENCED THE SAME ISSUE. I CAME ACROSS THE ENTIRE LISTING OF OTHERS WHO WERE EXPERIENCING THIS ISSUE SO THOUGHT I BETTER IMMEDIATELY GET IT TO THE DEALER AND PUT ON DIAGNOSTICS. I EXPLAINED TO THEM WHAT I THOUGHT THE ISSUE MIGHT BE, THE THROTTLE BODY PROBLEM I HAD READ ABOUT. THEY PUT IT ON DIAGNOSTICS, BUT THE ONLY CODE WHICH CAME UP WAS A P0456, SAYING I NEEDED TO REPLACE A VALVE--THIS CODE IS INDICATED BY THE "SERVICE ENGINE" LIGHT, AND NOT THE "WRENCH". HE SAID THEY COULD FIND NO CODES FOR THE "WRENCH" LIGHT. I TOLD HIM THAT WAS STRANGE, BECAUSE THE WRENCH LIGHT CAME ON WHEN I LOST POWER. HE TOLD ME THE P0456 COULD MAKE THE CAR HAVE THE SAME TYPES OF ISSUES. I TOLD HIM I HAD BEEN DRIVING WITH THE P0456 CODE FOR AN EXTENDED PERIOD OF TIME, AND IT HAD NEVER AFFECTED THE PERFOR
2010 Mercury Milan complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
I'M 86 YRS OLD AND PURCHASED A 2010 MERCURY MILAN IN FEB.2013. THIS WAS A DEALER DEMO CAR WITH 13000 MILES ON IT. 2 MONTHS LATER SOMEONE WHO WAS FOLLOWING ME AT NIGHT PULLED ME OVER TO TELL ME MY BRAKE LIGHTS DIDN'T WORK. I DID SOME INVESTIGATIONS ON LINE AND FOUND OUT THAT MODEL OF CAR HAS MANY PROBLEMS WITH THE BRAKE LIGHTS NOT WORKING WHEN THE HEAD LIGHTS ARE ON. THEY WORK WHEN HEADLIGHTS ARE OFF. FORD WOULD NOT CORRECT THIS PROBLEM AND I HAD TO PAY $1000.00 FOR REPAIRS. AS I SEEN ONLINE IM NOT THE ONLY ONE WITH THIS PROBLEM, THERE ARE MANY OTHERS. I FEEL FORD IS WAITING FOR SOMEONE TO BE KILLED BEFORE THEY'LL DO ANYTHING ABOUT THIS PROBLEM! I WAS VERY FORTUNATE NOT TO BE HURT DO TO THEIR FAULTY EQUIPMENT. *TR
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED WHILE DRIVING 45 MPH THE ENGINE LIGHT ILLUMINATED AND THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY. THE VEHICLE WAS TURNED OFF AND RESTARTED SEVERAL MINUTES LATER AND BEGAN TO OPERATE AS DESIGNED; HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 54,000.
WHILE TRAVELING AT APPROX.70 MPH ON THE HIGHWAY THE VEHICLE, A 2010 MERCURY MILAN PREMIER, LOST ABILITY TO ACCELERATE. WHILE VEHICLE WAS IDLING AT 1000RPM THERE WAS NO ACCELERATION AT THE GAS PEDAL. VEHICLE PULLED TO SIDE OF ROAD, PLACED IN PARK AND RESTARTED. THIS CONDITION HAPPENED ELEVEN TIMES ON A 22 MILE COMMUTE FROM WORK. APPROXIMATELY EVERY EIGHT MINUTES. AS TRAFFIC WAS VERY HEAVY THIS WAS A VERY DANGEROUS SITUATION. VEHICLE HAS JUST OVER 36000 MILES. *TR
COMMUTING HOME FROM WORK THE GAS PEDAL BECAME UNRESPONSIVE, THE ENTIRE BEGAN RUNNING VERY ROUGH, AND THE RED WRENCH SYMBOL ILLUMINATED ON MY DRIVERS DISPLAY. COASTED TO A SAFE SPOT TO PULL OFF, TURNED OFF THE CAR LET IT SIT FOR A MINUTE OR TWO, RESTARTED THE CAR, THE DISPLAY WAS CLEAR, GAS PEDAL RESPONSE WAS GOOD, AND ENGINE SOUNDED NORMAL. DROVE HOME WITHOUT FURTHER INCIDENT. FOUR DAYS LATER A SIMILAR INCIDENT, CONTACTED MY FORD GARAGE, DESCRIBED THE PROBLEM AND MADE AN APPOINTMENT FOR A DIAGNOSTIC. DIAGNOSTIC CAME BACK WITH THE THROTTLE BODY DIAGNOSIS, THE PARTS ARE ON BACK ORDER WITH NO ESTIMATED RECEIVING DATE. WILL COST JUST UNDER $500 TO REPAIR, 3 MONTHS OUT OF BUMPER TO BUMPER COVERAGE, JUST UNDER 27K ON THE CAR. NOT COVERED UNDER THE EXTENDED POWER TRAIN COVERAGE BECAUSE IT IS A SENSOR/ ELECTRICAL PROBLEM. I AM 7TH OR 8TH IN LINE FOR THE PART WHEN IT BECOMES AVAILABLE AT MY LOCAL DEALERSHIP. *TR
I WAS DRIVING TO WORK WITH THE CRUISE CONTROL SET AT 55MPH. THE CAR SUDDENLY LOST POWER AND THROTTLE RESPONSE. THERE WAS A WRENCH WARNING LIGHT LIT UP ON THE INSTRUMENT PANEL. HAD NO CHOICE BUT TO PULL THE CAR OVER TO THE SHOULDER. I TURNED OFF THE CAR AND RESTARTED IT. THE WRENCH LIGHT DISAPPEARED AND I HAD THROTTLE RESPONSE. I DROVE IT 3 MORE MILES DOWN THE HIGHWAY AND THE CAR DID IT AGAIN. I PULLED TO AN OFF RAMP AND TOOK THE CAR BY CITY STREETS BACK HOME. I LATER TOOK THE CAR TO MY FATHERS SHOP WHERE THEY HOOKED UP A HANDHELD 'SCANNER' TO IT AND WAS UNABLE TO PULL THE WRENCH LIGHT CODE. I TOOLED THE CAR BACK HOME AND PARKED IT AND STARTED DRIVING MY TRUCK. I HAD MY MECHANIC BUDDY BRING HIS MAC TOOL SCANNER TO MY HOUSE AND WE HOOKED IT TO THE CAR AND HE WAS UNABLE TO PULL THE CODE. SO WE DROVE THE CAR WITH THE SCANNER HOOKED UP AND WAITED FOR THE CAR TO ACT UP AGAIN. IT ACTED UP AGAIN ON THE HIGHWAY. WE PULLED OVER AND GOT A CODE SAYING THE "TAC IS STUCK OPEN". I BELIEVE IT TO BE A BAD THROTTLE BODY ASSEMBLY. I RESEARCHED THIS ON GOOGLE. *TR
WHILE DRIVING AT 50-60 MPH THE CAR WOULD START TO SLOW AND THEN THERE WOULD BE NO THROTTLE RESPONSE, THIS HAPPENED 4 TIMES IN 40 MILES, AND LUCKILY I WAS ABLE TO PULL OF THE ROAD WITH NO PROBLEMS. AFTER THE CAR SAT FOR 5-10 MINUTES I WAS ABLE TO GET IT GOING AND THEN ABOUT 10 MILES LATER IT WOULD HAPPEN AGAIN. GOT IT TO A FORD DEALER AND FOUND OUT IT IS A BAD THROTTLE BODY. THIS PART IS ON NATIONAL BACK ORDER WITH NO IDEA WHEN AVAILABLE. HAD TO RENT A CAR TO GET HOME THAT DAY AT A COST OF $200. *TR
ENGINE INTERMITTENTLY FAILS TO ACCELERATE WHEN DEPRESSING ACCELERATOR, THREW ENGINE CODE P2111. THIS PROBLEM APPEARS TO BE TEMPORARILY CORRECTED BY TURNING CAR OFF, THEN BACK ON. THIS INCIDENT HAS OCCURRED AT BOTH HIGH SPEEDS & AROUND TOWN DRIVING. ALSO NOTED THAT THE DAYS OF OCCURRENCE, THE OUTSIDE TEMPERATURE WAS OVER 90 DEGREES. *TR
SEVERAL INCIDENTS WITHIN A 10 DAY PERIOD WHERE THE CARE WOULD JUST DIE WHILE DRIVING. LAST INCIDENT TOOK PLACE WHILE ON THE HIGHWAY. THE CAR JUST ALL OF A SUDDEN DIES AND LOOSES POWER STEERING AND CONTROL. CAR HAS TO BE COASTED TO A STOP THEN WILL RESTART. THIS IS MY WIFE'S CAR AND MY DAUGHTER AND HER WERE ON THEIR WAY TO A PRACTICE WHEN THE LAST INCIDENT TOOK PLACE. INITIALLY I THOUGHT IT MIGHT BE BAD FUEL. I TOOK IT TO THE FORD DEALER WHO SAID THIS WAS NOT COVERED UNDER WARRANTY AND SAID THE REPLACEMENT FOR THE THROTTLE BODY AND VAPOR MANAGEMENT WOULD COST APPROX $800.00. LOOKING AT ARTICLES POSTED THIS IS A COMMON PROBLEM AND SHOULD HAVE BEEN RECALLED. *TR
DRIVING ON FREEWAY WHEN VEHICLE ACCELERATION BECAME UNRESPONSIVE. PULLED OVER TO THE SIDE OF THE FREEWAY AND COULD TELL ENGINE WAS STILL RUNNING BUT NOT WELL. TURNED VEHICLE OF USING THE KEY AND RESTARTED THE ENGINE. IT WAS A LITTLE HESITANT TO START - IT TOOK 5-6 SECONDS OF THE KEY BEING TURNED FOR IT TO START BUT HAD NO PROBLEMS AFTER UNTIL THE NEXT OCCURRENCE. THIS OCCURRED AROUND 5-6 TIMES UNTIL I COULD GET IT TO THE DEALERSHIP WITH NO REGARD FOR SPEED/ROAD CONDITIONS/DRIVING CONDITIONS. ONE MOMENT IT WAS FINE THE NEXT IT HAD NO ACCELERATION. *TR
THE VEHICLE STALLS AND REQUIRES PULLING OVER TO THE SIDE OF THE ROAD. IT SPUTTERS UNTIL TURNED OFF. THEN WILL RESUME TRAVEL AFTER RESTARTING. THIS HAPPENED ON MULTIPLE OCCASIONS IN AN INTERSECTION, ON AN OFF RAMP, ON A BUSY CITY STREET. THE DEALERSHIP INITIALLY SAID THEY DIDN'T KNOW WHAT THE CAUSE WAS AND THAT I SHOULD CONTINUE DRIVING AND SEE IF IT HAPPENED AGAIN. ON JULY 7TH, DURING A SINGLE DRIVE HOME, THE CAR SHUT DOWN EVERY COUPLE OF MINUTES AND REQUIRED MY FAMILY & I PULL OVER. WE WERE ON THE SIDE OF THE ROAD MANY TIMES ON A BUSY HIGHWAY, WINDY BACK ROADS--VERY SCARY NOT KNOWING WHEN THE CAR WOULD FAIL, HOW FAST CARS BEHIND US WERE TRAVELING, WHETHER OR NOT CARS WOULD SEE US COMING AROUND A TURN... NOW THEY TELL ME THE PART NEEDED IS ON BACK ORDER BECAUSE OF THE NUMBER OF SIMILAR PROBLEMS AND THEY DON'T KNOW WHEN THE PART WILL BE IN. THE CAR IS WAY TOO DANGEROUS TO DRIVE AT THIS POINT SO I AM FORCED TO PAY FOR A RENTAL CAR UNTIL THE PART COMES IN. HOPING FOR A RECALL! *TR
THE FIRST TIME THIS PROBLEM OCCURRED WAS AT A STOP SIGN. THE CAR ENGINE IDLE BECAME ERRATIC, THE ENGINE LIGHT CAME ON, AND WHEN I TRIED TO PULL AWAY FROM THE STOP SIGN THE CAR WOULD NOT RESPOND TO THE ACCELERATOR. PULLED TO SIDE OF ROAD AND TURNED OFF THE ENGINE, WAITED APPROXIMATELY 2 MINUTES AND THEN RESTARTED. THE ENGINE RAN FINE. THE SECOND TIME THIS PROBLEM OCCURRED I WAS DRIVING AT 40 MPH. THE CAR ENGINE SPEED BECAME ERRATIC, THEN THE CAR LOST POWER AND WOULD NOT RESPOND TO THE ACCELERATOR. PULLED TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE, WAITED APPROXIMATELY 2 MINUTES, AND THEN RESTARTED. THE ENGINE RAN FINE. TOOK THE CAR TO MY MECHANIC WHO READ THE ENGINE CODES AND TOLD ME I NEED A THROTTLE BODY. *TR
I WAS TRAVELING ON A HIGHWAY 6-29 GOING 65MPH THEN THE CHECK ENGINE LIGHT CAME ON, ENGINE LOST POWER, AND I WAS UNABLE TO ACCELERATE. I COASTED TO THE SIDE OF THE HIGHWAY AND STOPPED. AFTER 20 SECONDS I RESTARTED THE CAR AND WAS ABLE TO GET WITHIN ONE MILE OF MY HOME BEFORE IT HAPPENED AGAIN. ON 6-30 I DROPPED THE CAR OFF AT THE DEALERSHIP AND ON THE WAY TO THE DEALERSHIP, IT HAPPENED AGAIN. THIS TIME I WAS ON A BUSIER HIGHWAY AND I ALMOST CAUSED AN ACCIDENT WHILE TRYING TO GET TO THE SIDE OF THE HIGHWAY EVENTHOUGH I HAD MY FOUR WAY FLASHERS ON. FORD HAS A BACK ORDER OF THE THROTTLE HOUSING THAT HAS TO BE REPLACED AND IT WILL TAKE TWO WEEKS TO GET THE NEW PART. MY CAR IS UNSAFE TO DRIVE BUT THE DEALERSHIP AND FORD WILL NOT AUTHORIZE A LOANER OR RENT WITHOUT ME PAYING FULL PRICE FOR ONE. WE HAVE A SECOND VEHICLE SO IT WAS NOT THAT BIG OF A DEAL BUT IF WE DIDN'T HAVE A SECOND VEHICLE WE WOULD HAVE HAD TO DRIVE THE CAR WITH THIS SAFETY ISSUE OR RENT A CAR AT FULL COST WITH NO ASSISTANCE FROM FORD. FORD IS MAKING A NEW THROTTLE HOUSING AND NOT USING THE OLD FAULTY PART. THIS IS CAUSING THE DELAY IN HAVING PARTS TO FIX THIS ISSUE. FORD KNOWS OF THE PROBLEM BUT HAS NOT ISSUED A RECALL AND ALL THE COST FALLS ON THE OWNER OF THE VEHICLE. *TR
THE CAR BEHAVES AS IF IT WAS SUDDENLY PUT INTO NEUTRAL. WHEN YOU HIT THE GAS THE ENGINE REVS, BUT THE TRANSMISSION DOES NOT ENGAGE. THE WRENCH AND ENGINE LIGHTS COME ON, AND THE CAR WILL SOMETIMES SPUTTER LIKE IT IS GOING TO SHUT OFF COMPLETELY. THE ONLY WAY TO GET THE CAR TO FUNCTION NORMALLY IS TO STOP THE CAR AND TURN IT OFF AND BACK ON. I HAVE HAD THIS HAPPEN ON MAJOR HIGHWAYS AND OTHER BUSY ROADS. THE PROBLEM IS UNPREDICTABLE. A MECHANIC HAS DETERMINED THIS TO BE A PROBLEM WITH THE THROTTLE BODY, BUT THE PART IS ON NATIONAL BACK ORDER. MY CAR IS UN-DRIVE-ABLE. *TR
MY FAMILY AND I WERE DRIVING ON THE HIGHWAY AT 70ISH MPH, AND ALL OF A SUDDEN, IT WAS LIKE THE CAR WENT INTO NEUTRAL, HAD ZERO POWER AT ALL. WE TRIED TO COAST TO THE SIDE OF THE ROAD, AND ENDED UP GETTING RAN OFF THE ROAD AND INTO A DITCH DUE TO HEAVY TRAFFIC AND HEAVY RAIN AT THE TIME IT FAILED. WE ARE OK, NO ONE WAS INJURED, BUT I AM HIGHLY UPSET AT THE FORD MOTOR COMPANY. MY WIFE SAID SHE WAS SO GLAD I WAS DRIVING WHEN IT HAPPENED, BECAUSE SHE FELT SHE WOULD HAVE LOST CONTROL AND HAD A SEVERE WRECK. OUR 2 YEAR OLD DAUGHTER WAS WITH US WHEN THIS HAPPENED =-( *TR
I WAS DRIVING ABOUT 45 MPH AND FELT A JERK MOTION AND LOST ENGINE RESPONSES TO GAS PEDAL. THE CHECK ENGINE AND THE WRENCH LIGHTS CAME ON. I MANAGED TO PULL IT OVER ON THE ROAD SHOULDER AND STOPPED ENGINE AND RESTARTED IT. I CONTINUED TO DRIVE AND THIS HAPPENED AGAIN IN 2 MILES. I STOPPED AND RESTARTED ENGINE AND DROVE HOME CAREFULLY. I DID A RESEARCH ONLINE AND FOUND THIS MIGHT BE CAUSED BY THE ENGINE THROTTLE BODY ISSUE COMPLAINED BY A LOT OF MERCURY 2010 OWNERS. I CALLED A MERCURY/LINCOLN DEALER AND THEY ASKED FOR $800 TO FIX IT IF THIS WAS A THROTTLE BODY ISSUE. THEY ALSO TOLD ME THERE IS NO RECALL ON THIS PROBLEM. *TR
WHILE DRIVING ON THE HIGHWAY 60 MPH WITHOUT WARNING THE WRENCH LIGHT ILLUMINATED AND THE VEHICLE LOST POWER. I HAD NO ENGINE CONTROL. WAS ABLE TO SHIFT INTO NEUTRAL AND PULL OVER SAFELY ONTO THE SHOULDER WITHOUT BEING REAR ENDED. ENGINE EXHIBITED ROUGH IDLE APPROXIMATELY 800 TO 900 RPM. THE CAR WAS IN A LIMP MODE.THE GAS PEDAL HAD NO EFFECT. TURNED THE IGNITION OFF AND RESTARTED THE VEHICLE WRENCH LIGHT TURNED OFF AND WAS ABLE TO DRIVE THE VEHICLE NORMALLY FOR 5 MILES BEFORE THE WRENCH LIGHT ILLUMINATED AND THE VEHICLE LOST POWER. I WAS ABLE TO DRIVE THE CAR HOME. CONNECTED A SCAN TOOL TO THE OBD AND NO CODES WERE PRESENT. THE FOLLOWING DAY DRIVING WITH THE SCAN TOOL CONNECTED AT 40 MPH THE SAME SYMPTOMS OCCURRED. THE SCAN TOOL REGISTERED CODE P2111 THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN. FORTUNATELY I WAS ABLE TO PULL SAFELY. MENTIONED THE ISSUE TO THE LOCAL LINCOLN DEALER AND WAS TOLD THIS IS A COMMON PROBLEM WITH THIS VEHICLE AND THE THROTTLE BODY ASSEMBLY NEEDS TO BE REPLACED. WAS TOLD THAT THE PART IN ON NATIONAL BACK ORDER AND IS NOT AVAILABLE. THIS IS NOT ACCEPTABLE. THE PROBLEM OCCURRED 6 TIMES WITHIN A 10 DAY PERIOD. THIS CAR IS NOT SAFE TO DRIVE. THE VEHICLE SHOULD BE RECALLED WITHOUT HESITATION AND THE SAFETY ISSUE RESOLVED. *TR
WHILE TRAVELING AT A SPEED OF 70MPH AN HEADING SOUTH ON I69 IN MY 2010 MERCURY MILAN 2.5L PREMIER, MY VEHICLE JERKED AND STARTED SHAKING WITH MY RPM'S JUMPING FROM 800 TO 1100. THE CHECK ENGINE LIGHT TURNED ON AND SO DID THE WRENCH LIGHT. I TURNED ON MY HAZARDS AND MADE MY WAY TO THE SIDE OF THE ROAD. I SHUT OFF THE VEHICLE AND RESTARTED IT AND THE WARNING LIGHTS TURNED OFF. I STARTED ON THE ROAD AGAIN AND AT ABOUT 45 MPH IT DID THE SAME THING. I GOT OFF AT THE NEXT EXIT AND WENT TO AUTOZONE TO GET THE CODE PULLED. IT WAS CODE P2111, THROTTLE CIRCUIT IN THE OPEN POSITION. I DID A GOOGLE SEARCH AND FOUND OUT THIS IS AN EXTREMELY DANGEROUS AND COMMON PROBLEM WITH THIS VEHICLE AND THE MERCURY MARINER, FORD FOCUS, AND FORD ESCAPE WITH THE SAME ENGINE. I CALLED THE DEALERSHIP AND THEY LITERALLY LAUGHED AT ME AND INFORMED ME THAT THE THROTTLE BODY IS ON NATIONAL BACK ORDER AND THERE ARE CURRENTLY 7,000 OF THESE ORDERS AWAITING TO BE FILLED. THE DEALERSHIP ALSO INFORMED ME THAT THE MANUFACTURER OF THE THROTTLE BODY AND FORD ARE CURRENTLY TRYING TO GIVE AN UPDATED PART NUMBER WHICH MEANS THAT THEY ARE MAKING A NEW PART TO FIX THIS PROBLEM. THIS LEAVES ME WITH A THREE YEAR OLD CAR COMPLETELY USELESS SITTING IN MY DRIVEWAY. THIS SHOULD BE A RECALL AS ANY CAR THAT JUST SHUTS OFF WHILE YOU ARE ON THE FREEWAY IS EXTREMELY DANGEROUS IF YOU DO NOT KNOW WHAT TO DO IN THAT SITUATION. *TR
I WAS DRIVING WITH MY INFANT IN THE CAR AND IT SUDDENLY SLOWED TO 20 MPH IN HEAVY TRAFFIC. LUCKILY I WAS ABLE TO GET INTO A TURN LANE AND THEN IT DIED. I WAS VERY FORTUNATE THAT THE SUV BEHIND ME DID NOT HIT ME. HE SLAMMED ON HIS BRAKES AND LAID ON HIS HORN. VERY SCARY. THE DEALERSHIP SAYS IT IS THE THROTTLE BODY, WHICH IS ON NATIONAL BACK-ORDER AND THEY DO NOT KNOW WHEN IT CAN BE FIXED. THEY HAVE 5 OTHERS RIGHT NOW WITH THE SAME ISSUE. *TR
THIS VEHICLE (MERCURY MILAN 2010) STALLED INTERMITTENTLY AT STOP SIGNS AND TRAFFIC LIGHTS. STALLING OUT MORE FREQUENTLY, I NOTIFIED MY MECHANIC, WHO INFORMED ME, THIS IS A CURRENT PROBLEM WITH FORD VEHICLES AND FORD MAY BE INITIATING A CAR RECALL FOR THE HUNDREDS OF THOUSANDS OF CARS OF WHICH THE THROTTLE PROBLEM IS OCCURRING. I AM REPAIRING THE VEHICLE ON MY OWN DIME FOR OUR OWN SAFETY, WITH THE INTENTION TO FILE A REIMBURSEMENT FOR THIS PROBLEM WHEN FORD (MERCURY) WILL AT A LATER TIME, SEND A RECALL OUT FOR THIS EXTREME IMPAIRMENT TO THE PROPULSION OF THE VEHICLE. *TR
WHILE DRIVING, THE CAR LOSES POWER. IT IS DANGEROUSLY CRIPPLED AS IT HAS TO BE STOPPED COMPLETELY AND PUT IN THE PARK POSITION BEFORE IT WILL RESTART. WHEN RESTARTING IF I TAKE MY HAND OFF THE KEY IT WILL CONTINUE TO TRY AND START THE ENGINE UNTIL IT STARTS. THE CHECK ENGINE LIGHT EITHER COMES ON AND GOES OFF OR FAILS TO COME ON.. *TR
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC, WHO STATED THE THROTTLE ACTUATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MECHANIC ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE DEALER REPLACED THE THROTTLE ACTUATOR. THE FAILURE MILEAGE WAS 52,000.
WHILE DRIVING ON A COUNTRY ROAD AT 50 MPH ON MON. MAY 27TH, THE CAR SEEMED TO STALL, THE GAS PEDAL DIDN'T WORK & WE HAD TO PULL OVER ASAP. AFTER STOPPING & RESTARTING THE CAR, WE WERE ABLE TO PROCEED HOME. AT THE TIME, I THOUGHT IT WAS A FLUKE. THEN ON MAY 30TH IT HAPPENED AGAIN ON MY STREET GOING AROUND 30 MPH, SO I CALLED THE DEALER AND THEY SAID I COULD COME IN THE NEXT DAY. LATER THAT SAME DAY, I WAS IN RUSH HOUR TRAFFIC ON RT 22(BUSY HIGHWAY) & IT HAPPENED WHILE I WAS GOING 60 IN THE LEFT LANE, THIS WAS VERY SCARY AS IT WAS DIFFICULT TO GET OVER TO THE SHOULDER WITH SO MUCH TRAFFIC. I TOOK MY CAR TO THE FORD DEALER ON FRIDAY MAY 31ST & THEY SAID THERE WERE NO ALERTS ON THE CAR, THAT THEY WOULD DO A SOFTWARE UPGRADE THAT WOULD HOPEFULLY FIX THE ISSUE. THE RECEIPT THEY GAVE ME LISTED THAT A THROTTLE BODY WAS NEEDED, & IT WAS ON BACK ORDER. I HAVE BEEN TRYING TO MINIMIZE USING THE CAR, BUT ON JUNE 15TH I HAD TO GO TO MY NIECE AND NEPHEW'S DANCE RECITAL IN SOUTH NJ. WHILE DRIVING HOME ON 295 (MAJOR HIGHWAY) GOING AROUND 65 THE CAR DIED AGAIN. I WAS ABLE TO PROCEED AFTER RESTARTING THE CAR, BUT DIDN'T MAKE IT HOME AGAIN WITHOUT IT HAPPENING ANOTHER TIME. I WAS MAKING A LEFT TURN AT AN INTERSECTION LIGHT AND THE ENGINE DIED. THANK GOD IT WASN'T A WIDER INTERSECTION OR I WOULD NOT HAVE BEEN ABLE TO COAST THROUGH. AT THIS POINT THIS CAR IS UNUSABLE AND IS A DEATH TRAP WAITING TO HAPPEN. I CALLED ANOTHER DEALER, AND THE PART IS ON BACK ORDER THERE AS WELL. THIS IS CLEARLY A MAJOR
WHILE DRIVING, THE CAR SUDDENLY WENT INTO LIMP MODE. AFTER PULLING OVER AND SHUTTING IT DOWN, WE LET IT COOL FOR ABOUT FIVE MINUTES. AFTERWARDS IT RAN FINE. LATER THAT NIGHT IT DID THE SAME THING AFTER ABOUT 20 MINUTES OF DRIVING. THIS TIME WE TRIED SIMPLY SHUTTING IT OFF AND TURNING IT BACK ON, BUT IT WAS STILL IN LIMP MODE. THEREFORE, WE PULLED OVER, SHUT IT DOWN, AND WAITED ABOUT FIVE MINUTES AGAIN, AND IT RAN FINE. WE'VE ALSO NOTICED THAT THIS ISN'T A RANDOM OCCURRENCE, BUT HAPPENS AFTER ABOUT 20 MINUTES OF REGULAR DRIVING. *TR
WHILE DRIVING 50MPH GOING UP A HILL THE CAR LOST ALL POWER AND THE WRENCH SYMBOL CAME ON. GOT PULLED OVER TO THE SIDE OF THE ROAD AFTER ALMOST BEING HIT TWICE. TURNED THE CAR OFF AND WAITED 5 MIN. RESTARTED THE CAR AND IT RAN FINE. THEN 2 DAYS LATER THE SAME THING HAPPENED. TOOK IT TO THE DEALER AND IT CODED OUT AS THE THROTTLEBODY. WELL GUESS WHAT THEY ARE ON NATIONAL BACK ORDER WITH NO ESTIMATED DATE OF DELIVERY. SO HERE I SIT HURRY UP AND WAIT. *TR
I STARTED THE CAR AND IT WOULD NOT MOVE. IT WAS IN "LIMP MODE'. I FINALLY GOT IT TO WHERE IT WOULD MOVE AND THE NEXT DAY TOOK IT BACK TO THE DEALER WE BOUGH IT FROM. IN THEIR REPORT THEY IDENTIFIED THAT NOTHING WAS WRONG AND TOLD ME I MUST HAVE IMAGINED IT. ON MAY 29, 2013 IT QUIT AGAIN. I WENT ON A TRIP ON MAY 31, 2013 AND IT FAILED 5 TIMES IN HEAVY TRAFFIC ON INTERSTATE ROADS. I FINALLY FOUND A FORD DEALER WHO REPLACED THE THROTTLE MODULE. OTHER FORD DEALERS I CONTACTED COULD NOT HELP ME AS THEY HAD THE PART ON BACK ORDER FOR OTHER CARS THEY COULD NOT REPAIR. IT WAS A SAFETY PROBLEM AND COULD HAVE BEEN WORSE IT IT HAD FAILED DURING PASSAGE OVER A BRIDGE OR IN A CONSTRUCTION ZONE WHERE THERE WAS NOT A BERM. I WAS LUCKY. THE SHOULD HAVE REPLACED IT THE FIRST TIME I TOOK IT IN BUT THEN IT WAS UNDER WARRANTY SO THEY PROBABLY DIDN'T WANT TO.
6/26/2013 - DRIVING ON HEAVILY TRAVELED ROAD WITH CONGESTION. CAR STARTED LURCHING AND FELT LIKE IT WAS STARVING FOR FUEL. WRENCH SYMBOL LIT ON DASHBOARD. VEHICLE CONTINUED TO MOVE BUT AT A DRASTICALLY REDUCED RATE. ABLE TO PULL OVER WITH NEAR MISSES WITH ACCIDENT. STOPPED AND RESTARTED CAR, ALL INDICATORS WERE CLEARED AND WAS ABLE TO GET HOME. 6/27/2013 - SYMPTOMS HAPPENED AGAIN. *TR
CAR GOING INTO "LIMP MODE" FOR NO APPARENT REASON. FEELS AS IF IT HAS STALLED. HAS HAPPENED ON HIGHWAY AT 65 MPH. CAR GOES "LIMP" NO POWER TO MOVE OFF HIGHWAY. HAS ALSO OCCURRED WHILE MAKING LEFT TURN IN FRONT OF TRAFFIC. CAR ALL BUT STALLS. *TR
I WAS DRIVING WHEN ALL OF A SUDDEN THE ENGINE SHUT DOWN LEAVING ME STRANDED. DIDN'T WANT TO TAKE ANY CHANCES SO HAD IT TOWED TO FORD GARAGE FOR REPAIR. THEY SAID IT WAS THE THROTTLE BODY AND IT WOULD BE 200.00 FOR PART PLUS LABOR AND DIAGNOSTIC CHARGE . THIS IS A 2010 COME ON FORD !!! AS A LONGTIME FORD OWNER I AM VERY DISAPPOINTED. THIS WAS THE SECOND OCCURRENCE ,THE FIRST TIME IT STARTED UP AND I WAS ABLE TO GO ON MY WAY. *TR
VEHICLE RANDOMLY SPUTTERS THEN THE THROTTLE COMPLETELY STOPS WORKING (DANGEROUS CONDITION AT SPEED) AND I HAVE TO COAST TO THE SIDE OF THE ROAD WHILE IT IS CONSTANTLY SPUTTERING AND THEN HAVE TO PUT IT IN PARK, TURN OFF THE IGNITION AND THEN TURN IT BACK ON WHICH APPEARS TO RESET IT. TOOK IT TO DEALERSHIP OVER A MONTH AGO AND THEY ARE STILL WAITING FOR THE PART (ON BACK ORDER). CALLED FORD AND THEY FINALLY FILED A CASE NUMBER, BUT STILL COULD NOT GIVE ME A DATE FOR WHEN THE PART WILL BE AVAILABLE. FYI YESTERDAY IT HAPPENED ABOUT 7 TIMES GOING TO WORK AND ANOTHER 6 ON THE WAY HOME. *TR
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH THE VEHICLE BEGAN TO VIBRATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED ON ANOTHER OCCASION THE VEHICLE STALLED WHILE DRIVING APPROXIMATELY 50 MPH. THE ENGINE AND WRENCH WARNING LIGHTS ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. *TR
DRIVING MY 2010 MILAN AT A SPEED OF 50MPH, I FELT A SUDDEN SHAKE AND LOSS OF ENGINE POWER. THE CAR SLOWED DOWN AND I WAS ABLE TO GET TO THE SIDE OF THE ROAD AFTER SLOWING DOWN ONE WAY TRAFFIC BEHIND ME. THE ENGINE & WRENCH LIGHT CAME ON AND FELT LIKE THE CAR WAS GOING TO AUTOMATICALLY SHUT OFF, I QUICKLY TURNED OFF MY IGNITION. I WAITED 10 MINS AND THE CAR STARTED, MADE IT ALMOST TO MY HOUSE UNTIL IT GAVE OUT ON ME AGAIN, AND AGAIN. I CALLED THE DEALERSHIP WHERE I PURCHASED THE CAR 7 MO AGO (USED), AND THEY SAID TO BRING IT IN. I HAD PREVIOUSLY COMPLAINED TO THE DEALER AFTER 2 DAYS OF PURCHASE THAT THE CAR WAS VIBRATING, WHICH THEY LOOKED AT IT AND SAID IT WAS OK. IM SURPRISED THEY DIDN'T PAY ATTENTION TO THIS THE FIRST TIME AROUND. I WILL BE BRINGING MY CAR TO MY MECHANIC TO HAVE IT CHECKED. NOT SURE WHAT HE WILL SAY OR FIND, BUT I WILL UPDATE THIS INFO. I HOPE THE MANUFACTURER WILL READ THIS INFO AND SEE THAT THERE IS OBVIOUS A BIG PROBLEM WITH THIS. TOO MANY COMPLAINTS, NOW SOMETHING HAS TO BE DONE! I DON'T FEEL SAFE IN MY OWN CAR NOW... *TR
WAS DRIVING ON HIGHWAY AND SUDDENLY THE CAR LOST POWER AND THE WRENCH ICON SHOWED ON THE DASHBOARD. IT WAS LIKE TAKING ONE'S FOOT OFF THE GAS PEDDLE. HAD TO GET CAR TOWED. THE FAULT WAS THE THROTTLE PART #DS7Z9E926D THERE WERE 2 OTHER CARS AT THE FORD DEALER WAITING FOR THE SAME BACKORDERED PART TO ARRIVE. I NEVER SAW 3 CARS AT A DEALER WITH THE SAME PROBLEM AT THE SAME TIME. THE PART BEING BACKORDERED IN A LEADING INDICATOR THE QUANTITY OF THE PART BEING REPLACED IS RUNNING HIGH. *TR
I WAS DRIVING DOWN THE ROAD AND ALL OF A SUDDEN MY VEHICLE PULLS N HESITATES TO GO, AS I LOOK IN MY DASH A LITTLE WRENCH POPS UP.. MY CAR LOST ALL IT'S POWER AND WOULD NOT GO. I SET ON MY HAZARDS AND TURN MY VEHICLE OFF AND BACK ON AND IT WAS FINE.. I CALL THE MERCURY DEALERSHIP AND SHE TELLS ME AS LONG AS THE WRENCH DID NOT POP UP WITH A CHECK ENGINE SIGN I WAS FINE. WELL WEEKS GO BY MY VEHICLE WAS FINE, THEN OUT OF THE BLUE IT DOES THE SAME THING, WRENCH POPS UP IN THE DASH AND MY VEHICLE GOES IN LIMP MODE... MIND YOU THIS STRIKES WITHOUT WARNING AND IS VERY DANGEROUS! THERE IS NO INDICATION WHEN AND HERE IT WILL HAPPEN. I TAKE IT TO THE PLACE I'VE ALWAYS TAKEN MY VEHICLES AND THEY TELL ME IT'S FINE, NO CODES IN THE DIAGNOSTICS..SO I PICK MY VEHICLE UP, TWO WEEKS LATER MY CAR STALLS OUT WITH A WRENCH AND A CHECK ENGINE LIGHT. I'VE ALMOST BEEN SLAMMED FROM BEHIND TWICE. I TAKE IT TO THE DEALERSHIP AND THEY ARE TRYING TO CHARGE ME 389.00 TO FIX A PROBLEM THAT HAS OBVIOUSLY BEEN A MANUFACTOR ERROR. THIS BY FAR IS NOT A PREVENTIVE MAINTENANCE ISSUE, THIS IS BY FAR A DANGEROUS SITUATION. *TR
WAS DRIVING APPROXIMATELY 35 MPH. THE CAR BEGAN TO SLOW DOWN, AND IT JERKED AND HESITATED AND BEGAN TO DECELERATE AS IT CONTINUED THE JERKING AND HESITATION. THE CAR WOULD NOT RESPOND TO THE ACCELERATOR AT ALL. CONTINUED TO JERK AND SLOW DOWN AND THE ENGINE AND TRANSMISSION WERE NOT FUNCTIONING PROPERLY. THIS HAS NOW OCCURRED 3 DIFFERENT TIMES IN THE LAST TWO WEEKS - TWICE AT SPEEDS AROUND 35-40 MPH AND ONCE AT 65 MPH. TOOK IT TO FORD DEALERSHIP. THEY SAY THAT IT IS DEFINITELY RELATED TO THE THROTTLE BODY. WAITING TO GET A NEW THROTTLE BODY FROM FORD; BUT THERE ARE NONE TO BE HAD ACROSS THE WHOLE COUNTRY. *TR
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING WHILE DRIVING 55 MPH. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE AND A DIAGNOSTIC AS PERFORMED. THE DEALER REPLACED THE THROTTLE BODY ACTUATOR ASSEMBLY HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE LATER STALLED WHILE THE CONTACT WAS DRIVING 55 MPH WITH THE ILLUMINATION OF THE WRENCH WARNING ICON. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000 AND THE CURRENT MILEAGE WAS 79,500.
ON FRIDAY I WAS DECELERATING TO TURN RIGHT. I WAS TRAVELING AT ABOUT 30MPH WHEN THE RPMS DROPPED OFF AND THE ENGINE LOST POWER. I COASTED INTO A BUSINESS WHERE THE ENGINE CONTINUED TO RUN, BUT VIOLENTLY (NO ENGINE LIGHT). I CUT THE ENGINE OFF AND CALLED MY DEALER'S SERVICE DEPARTMENT. WHILE WAITING FOR ASSISTANCE I RE-STARTED THE CAR. IT STARTED RIGHT UP SO I CALLED SERVICE AGAIN AND TOLD THEM I'D DRIVE IT TO THEM. AFTER A DAY WITH MY CAR THE DEALERSHIP COULD NOT DUPLICATE THE ISSUE NOR FIND ANYTHING WRONG WITH THE CAR. ADDITIONALLY, THEY WEREN'T ABLE TO GET ANY TROUBLE CODES. I PICKED THE CAR UP ON SATURDAY AND GOT ABOUT 20 MILES FROM THE DEALERSHIP WHEN IT DID IT AGAIN. THIS TIME I HAD THE CRUISE SET AT 60MPH WHEN WITHOUT WARNING THE CAR BEGAN SLOWING. I LOOKED AND SAW THAT THE RPMS HAD DROPPED AND I COULDN'T ACCELERATE OR EVEN MAINTAIN. I PULL TO THE SIDE OF THE ROAD WHERE I COULD FEEL THE ENGINE RUNNING EXTREMELY ROUGH. I CUT THE ENGINE OFF. AFTER A FEW MINUTES I RESTARTED AND CONTINUED TO DRIVE. IT CUT OUT ON ME 6-7 MORE TIMES BEFORE I COULD GET IT HOME. THE ENGINE LIGHT IS NOW ON. THE DEALERSHIP'S NOW CLOSED SO I'M WAITING UNTIL MONDAY TO HAVE IT LOOKED AT AGAIN. I CHECKED THE OBD II TO FIND CODE: P2111. I NORMALLY TRAVEL INTERSTATE AND CANNOT RISK THIS HAPPENING AT HIGH SPEED DURING RUSH HOUR TRAFFIC! *TR
I WAS DRIVING DOWN A MAIN STREET HEADING DIRECTLY INTO THE FREE WAY INTERSTATE. ONCE I APPROACHED THE INTERSTATE I WAS CAUGHT THE LIGHT.... I THEN BEGAN TO TAKE OFF ONCE IT TURNED GREEN. I REACH ABOUT 20MPH AND MY CAR JERKED AND THE WRENCH ICON CAME ON. I THEN NOTICED I HAD NO POWER AND NO WHERE TO GO BECAUSE MY CAR NEVER GOT A GOOD SPEED... I ALMOST GOT HIT TWICE AND HELD UP TRAFFIC... HOW EMBRACING SEEING THAT I HAVE A PERFECTLY NICE CAR. ONCE I GOT IT HOME( WHICH TOOK 3HRS DRIVING AT 10MPH AND CUTTING OFF) I TOOK THE CAR TO MY AUTO SHOP AND INFORMED ME ON A RECALL FOR THIS PROBLEM.... BUT GUESS WHAT? THE DEALERSHIP SAID NOT FOR ME CAR....IF THEIR IS A RECALL ON THIS PART.. WHAT MAKES MY CAR DIFFERENT.? SO I ENDED UP PAYING $300 BUCKS IN REPAIRS, LOSING $200 WORK DAY.... TOTAL LOSS....$500 ON A PART THAT IS ON RECALL... THIS IS BULL... *TR
I WAS TRYING TO ENTER THE FREEWAY ON THE RAMP WHEN THE CAR LOST POWER. NO THROTTLE WAS PRESENT AND THE ENGINE WAS SLOWLY IDLING BUT VERY ROUGHLY. PULLED OVER AND TURN IGNITION OFF. IT STARTED RIGHT UP AS IF NOTHING WAS WRONG. THE PROBLEM OCCURS EVERY 2 - 3 WEEKS BUT GETS WORSE AND HARDER TO KEEP ENGINE RUNNING PROPERLY AFTER OCCURRENCE. NOW CHECK ENGINE LIGHT COMES ON ALONG WITH THE WRENCH AND THE ENGINE COMPLETELY SHUTS OFF. THE VEHICLE IS NOW IN THE SHOP FOR $600 THROTTLE BODY REPLACEMENT. *TR
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED WHILE HE ATTEMPTED TO ACCELERATE FROM A STOPPED POSITION, THE VEHICLE SURGED FORWARD ENTERED INTO LIMP MODE AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE FAILURE WAS LOCATED WITHIN THE ENGINE SOLENOID GASKET. THE DEALER REPLACED THE SOLENOID GASKET WAS REPLACED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO STALL ON A HIGHWAY, BUT THE ENGINE LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000. THE CURRENT MILEAGE WAS 38,000.
THROTTLE BODY WENT BAD. CAR UNABLE TO ACCELERATE. WAS ABLE TO GET CAR TO DEALER AFTER SHUTTING OFF AND TURNING BACK ON SEVERAL TIMES WHICH RESETS AFFECTED PARTS. FOUR OTHER 2010 MILANS AT THE DEALERSHIP FOR THE SAME PROBLEM. *TR
I WAS DRIVING APPROXIMATELY 55 MPH. WITHOUT WARNING THE CAR FELT AS IF HAD JUMPED OUT OF GEAR, THERE WAS NO THROTTLE RESPONSE. THE CAR BEGAN TO SLOW RAPIDLY, A FOLLOWING VEHICLE HAD TO AVOID REAR-ENDING ME. THE CAR JERKING AND HESITATING WAS ABLE TO BE GRADUALLY MOVED TO A LOCATION WHERE I COULD EXIT THE ROAD. THE CAR WOULD NOT RESPOND TO THE ACCELERATOR AT ALL. THE ORANGE WRENCH SYMBOL APPEARED IN MY DASH CONSOLE. AFTER THINKING ABOUT IT FOR A COUPLE MINUTES, I TURNED THE ENGINE OFF, RESTARTED, THE PROBLEM HAD CORRECTED ITSELF. THE PRIOR DAY, WHILE BRAKING BEHIND A CAR, FOOT ON BRAKE, NEITHER FOOT NEAR OR ON THROTTLE, THE CAR LURCHED FORWARD WITH THE THROTTLE OVERPOWERING THE BRAKE FOR A SECOND OR TWO CAUSING ME TO HAVE TO APPLY THE BRAKE MORE AGGRESSIVELY. I DID NOT THINK ABOUT THIS TOO MUCH, BUT AFTER THIS OCCURRENCE THIS MORNING I WONDER IF THE TWO EVENTS ARE RELATED. I CALLED THE DEALER, WHILE HE WOULD NOT CONFIRM THE FACT, IT SEEMS TO BE A RECURRING PROBLEM ON THIS ISSUE, A LOT OF PEOPLE ARE COMPLAINING ON THE INTERNET ABOUT THE ISSUE. I SUPPOSE THE MOST TELLING POINT IS THAT IF THE PART MOST LIKELY TO BE A PROBLEM, IS INDEED BAD, AND DOES NOT RESPOND TO JUST A CLEANING, THEY CANNOT REPLACE IT BECAUSE THE PART IS ON BACKORDER. I ASKED IF THERE WAS A RECALL, THE DEALER WOULD NOT COMMENT. THE PROBLEM IS MOST LIKELY TO OCCUR AGAIN. IT IS A SAFETY ISSUE, AND SHOULD BE ADDRESSED IN A RECALL BEFORE SOMEONE IS KILLED, IF IT HAS NOT ALREADY HAPPENED. *TR
THE CAR LOSES ACCELERATING POWER AT RANDOM TIME AND SPEEDS. IT HAS PUT ME IN A DANGEROUS SPOT MORE THAN ONCE. CAR WILL LOSE POWER IN HEAVY TRAFFIC. CAR IS CURRENTLY IN THE SHOP AND HAS A REPAIR TIME OF 2 TO 4 WEEKS DUE TO THE UNAVAILABILITY OF THE PART(ENORMOUS BACKORDER). *TR
ON JUNE 1 THE VEHICLE GOT STUCK AT 4 RPM'S WHILE DRIVING ON A HIGHWAY AND WHEN THE ACCELERATOR WAS PRESSED, THE VEHICLE DID NOT RESPOND. A WEEK LATER THE VEHICLE AGAIN DID NOT ACCELERATE WHEN THE GAS PEDAL WAS PRESSED WHILE ATTEMPTING TO ENTER A HIGHWAY. THE VEHICLE SPUTTERED AND STALLED OUT. VEHICLE WAS TURNED OFF AND BACK ON WITH NO OTHER PROBLEMS. ON JUNE 18 THE VEHICLE SPUTTERED & STALLED LEAVING A PARKING LOT. THE VEHICLE WAS TURNED OFF AND RESTARTED 4 TIMES, BUT THIS TIME THE VEHICLE WOULD NOT RESPOND WHEN ACCELERATOR WAS PRESSED. EACH TIME ACCELERATOR WAS PRESSED IT SPUTTERED AND DIED. VEHICLE WAS TOWED FROM THE SCENE AND PROBLEM WAS DIAGNOSED AS A THROTTLE BODY FAILURE. *TR
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE DECELERATED AND JERKED WITH THE ILLUMINATION OF THE MAINTENANCE AND CHECK ENGINE LIGHTS. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC WHERE IT WAS ADVISED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. *TR
WHILE DRIVING, THE VEHICLE HAS A SUDDEN LOSS OF POWER AND THE WRENCH LIGHT ILLUMINATES ON THE DASH. THE VEHICLE SLOWS TO 5/10 MPH. IF YOU SHUT THE VEHICLE OFF AND RESTART IT, EVERYTHING IS FINE. THESE OCCUPANCIES HAPPENS AT LEAST ONCE A DAY SOMETIMES MORE. WHEN YOU ARE IN THE INTERSTATE HIGHWAY AND THE CAR SUDDENLY DROPS DOWN TO 10 MPH, YOU ARE LUCKY YOU DON'T GET HIT. THE DIAGNOSED REPAIR WAS A NEW THROTTLE BODY. THIS PART IS NOT COVERED BY THE EXTENDED WARRANTY. THE VEHICLE HAS BEEN IN THE SHOP FOR 3 WEEKS WAITING FOR THE PART FROM FORD. IT IS ON NATIONAL BACK ORDER. DOES SOMEONE HAVE TO BE RUN OVER AND KILLED BEFORE THIS BECOMES A SAFETY ISSUE? *TR
I HAD STOPPED AT LIGHTS AND AFTER ACCELERATING UP TO APPRX 45MPH THE CAR BECOME UNRESPONSIVE WHEN PUSHING ON GAS. MY FIRST THOUGHT WAS MY TRANSMISSION HAD WENT OUT. I COAST OVER TO THE SHOULDER AND THEN THE CAR BEGIN TO VIBRATE AND RUN ROUGH SO I SHUT CAR DOWN. THE "WRENCH " LIGHT CAME ON. I HAD CAR TOWED IN AND AFTER 3 DAYS AND THE DEALERSHIP TALKING TO FORD IT WAS DECIDED IT WAS GOING INTO THE "LIMP" MODE. THE FIX WAS A NEW THROTTLE BODY. THE THROTTLE BODY PART WAS BACKED ORDERED. PER THE DEALERSHIP THERE WAS A CHANGE ON THE THROTTLE BODT PART DUE TO ISSUES AND WAS BACK ORDERED. PARTS TOOK ABOUT 2 WEEKS TO GET AND CAR WAS REPAIRED AND I HAVE BEEN DRIVING FOR 2 WEEKS WITH NO ISSUE. I DO UNDERSTAND THAT THE CAR HAS 80000 MILES ON IT BUT I SEEN ON THE INTERNET WHERE THE CIRCUIT BOARD AND THIS THROTTLE BODY HAD BEEN A ON GOING COMPLAINT. *TR
PULLED OUT OF DRIVEWAY, ATTEMPTED TO ACCELERATE, ENGINE SPUTTERED THE NO POWER. ABLE TO RESTART ENGINE, ATTEMPTED TO ACCELERATE AGAIN, ENGINE SPUTTERED AGAIN THEN COMPLETELY LOST POWER. ENGINE CHECK LIGHT CAME ON AND REMAINED ON. *TR
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 65 MPH THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE WRENCH WARNING ICON ILLUMINATED AS THE FAILURE OCCURRED AND REMAINED ILLUMINATED AFTER THE FAILURE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME WHERE A PERSONAL MECHANIC PERFORMED A DIAGNOSTIC ON THE VEHICLE. THE FAILURE WAS LOCATED AT THE THROTTLE BODY. THE DEALER ADVISED THE CONTACT THAT THE THROTTLE BODY COULD NOT YET BE REPLACED BECAUSE IT WAS ON A NATIONAL BACK ORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 40,000.
ON 6/12/13 AND 6/13/13 THERE WERE 4 INCIDENTS OF SUDDEN LOSS OF POWER. TWO OCCURRENCES WERE TURNING AFTER STOPPING AT A TRAFFIC LIGHT AND TWO OCCURRENCES WERE FROM DRIVING STRAIGHT AHEAD ON A CITY STREET. IN ALL INSTANCES THERE WAS A SUDDEN LOSS OF POWER, THE CAR DID NOT RESPOND TO DEPRESSING THE ACCELERATOR PETAL. THE ENGINE DID NOT STOP BUT SEEMED TO SHUTTER. FORTUNATELY THE TRAFFIC EACH TIME WAS LIGHT AND I WAS ABLE TO STEER THE CAR TO A SAFE LOCATION WHERE I TURNED THE ENGINE OFF AND RESTARTED THE ENGINE. AFTER A ENGINE RESTART THE PROBLEM WENT AWAY. IF THIS HAD HAPPENED DURING A PEAK TRAFFIC PERIOD OR ON A CROWED FREEWAY THE RESULTS COULD HAVE BEEN A MAJOR CRASH. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Mercury Milan → · Every Milan year → · How the figures are calculated →