2010 Mercury Milan complaints

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE STEERING WHEEL BECAME HARD TO TURN AND THE POWER STEERING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 104,000. UPDATED 7/14/14*CN

LED TAIL LIGHTS WILL FLICKER OR NOT WORK AT ALL - IN DOING A LITTLE RESEARCH I FOUND OUT IT IS A PRETTY COMMON PROBLEM WITH THESE - FORD WILL OFFER NO HELP WITH THIS KNOWN SAFETY DEFECT. *TT

I WAS ASKED TO PULL OVER BY A FRIEND WHO TOLD ME THE BRAKE LIGHTS WEREN'T ACTIVATING ON THE PASSENGER SIDE OF THE VEHICLE. CENTER AND LEFT SIDE WERE OPERATIONAL. WHEN I TURN OFF THE HEADLIGHTS, THE BRAKE LIGHTS ARE OPERATIONAL. AN OBVIOUS SYSTEM FAILURE WITHIN THE SEALED LIGHT. CANNOT REPLACE THIS LED LIGHT, THE ENTIRE TAIL LAMP UNIT MUST BE REMOVED. CHECKED WITH VARIOUS PARTS AND DEALERSHIP ($400+) SEEMS EXCESSIVE FOR A TAIL LIGHT THAT COSTS $2-3 IN AN ORDINARY TAIL LIGHT SYSTEM. *JS

WHILE DRIVING THE CAR BEGINS TO LOSE POWER. THEN THE CAR LOOSES THE ABILITY TO CONTROL IT AND APPEARS TO NOT HAVE ANY GAS GOING TO IT. THE WRENCH ON THE DASH BOARD APPEARS AND THE POWER STEERING GOES OUT. THE CAR APPEARS TO NOT BE GETTING ANY GAS. I PULLED OVER TO THE SIDE OF THE ROAD AND STOPPED THE CAR. AFTER IT SITS FOR A FEW MINUTES IT WILL START AGAIN. SOMETIMES IT STARTS UP AND DOESN'T HAPPEN FOR AWHILE. OTHER TIMES IT WILL HAPPEN AGAIN IN A FEW MINUTES. IT CAN HAPPEN AT ANY SPEED OR AT ANYTIME. EXTREMELY DANGEROUS IF IT HAPPENED ON AN INTERSTATE HIGHWAY. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE DRIVER'S SIDE REAR TAIL LIGHT FAILED AND REMAINED ILLUMINATED AFTER THE BRAKE PEDAL WAS RELEASED. THE DEALER PERFORMED A DIAGNOSTIC WHICH LOCATED THE FAILURE AT THE LED ASSEMBLY CIRCUIT BOARD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000 AND THE CURRENT MILEAGE WAS 24,500.

PURCHASED THIS MILAN IN 2011 WITH 22K MILES. IMMEDIATELY NOTICED ISSUES WITH THE 6-SPEED 6F35 AUTOMATIC CAUSING THE CAR TO STOP ACCELERATING UNDER LOAD, LEAVING ME DEAD IN THE WATER WHEN MERGING IN TRAFFIC. I WAS NOT INFORMED THAT FORD ALREADY KNEW OF ISSUES AND I WAS IN AND OUT OF THE DEALER WITH NOTHING DONE, UNTIL THE TRANY HAD MORE DAMAGE. IT WAS REPAIRED BUT NEVER PROPERLY STRESS TESTED, BY EITHER OF TWO DEALERSHIPS I WENT TO. ACCORDING TO THE TSB IF THE TRANY EXHIBITED CERTAIN GRADES OF FAILURE, IT REQUIRED REPROGRAMMING AND THEN VALVE BODY REPLACEMENT, FOLLOWED BY A STRESS TEST TO VERIFY THERE WAS NOT ANY MORE EXTENSIVE DAMAGE. THE MOST I GOT AFTER THE VALVE BODY WAS CHANGED WAS A SUGGESTION THAT I CHANGE MY TRANY FLUID THAT HAD ALREADY BEEN CHANGED BY FORD 20K MILES EARLIER. I THEN STARTED HAVING ISSUES WITH THE REAR TAIL LIGHTS (BRAKE/PARKING), WITH ONES FLICKERING INTERMITTENTLY IN THE COLD AND THEN DIEING COMPLETELY, OR GOING FULL INTENSITY AND NEVER SWITCHING BACK TO JUST PARKING LIGHT MODE. HAD TO REPLACE BOTH AT HIGH COST, FORD LISTS $400 EACH, BASICALLY FOR THE EQUIVALENT OF A $2 BULB. I AM AN EE, SPECIALIZING IN MANUFACTURING, AND AFTER TAKING ONE OF THE FAILING ONES APART FOUND IT IS WAS PROBABLY RELATED TO POOR PART CHOICE OR DESIGN. THERE WAS NOTHING DAMAGED DUE TO WATER OR IMPACT. I WOULD DUMP THIS VEHICLE, HOWEVER I STILL HAVE PAYMENTS AND ETHICALLY I CAN NOT SELL IT ON THE OPEN MARKET WORRYING SOMEBODY ELSE MAY HAVE A DANGEROUS ISSUE WITH IT DUE TO THE Q

TRAILING DRIVER NOTICED ISSUES WITH LEFT TAILLIGHT FLICKERING INTERMITTENTLY....A VISIT TO FORUMS INDICATE A WIDESPREAD PROBLEM WITH COSTLY REPAIR AND FORD NOT WANTING TO TAKE OWNERSHIP OF THE PROBLEM. *TR..UPDATED 10/06/14 *BF

I FELT A BIG JOLT AS I WAS PULLING OUT OF MY NEIGHBORHOOD. IT FELT LIKE I HIT SOMETHING. MY SON EVEN GOT OUT OF THE CAR AND LOOKED UNDERNEATH. THEN THE NEXT DAY, AS I WAS PULLING OUT OF A GROCERY PARKING LOT, IT WAS REVVING UP BUT WOULDN'T GO, LIKE IT WASN'T IN GEAR. I STOPPED, PUT IT IN PARK FOR A MINUTE, THEN BACK TO DRIVE. IT STARTED GOING BUT HAPPENED AGAIN AT THE NEXT INTERSECTION. THIRD DAY, I TOOK IT TO THE DEALERSHIP, AND THEY SAID IT NEEDED A COMPUTER UPDATE. LUCKILY, I DO HAVE AN EXTENDED WARRANTY, SO THERE WAS NO CHARGE. THAT WAS TWO DAYS AGO, AND IT SEEMS TO BE OKAY FOR NOW, BUT I'M SO AFRAID TO DRIVE IT IN HEAVY TRAFFIC, AND I'M HESITANT NOW EVERY TIME I HAVE TO PULL INTO TRAFFIC WHEN LEAVING THE STORE OR MY NEIGHBORHOOD. *TR

IF HEADLIGHTS OR PARKING LIGHTS ARE ON, LEFT AND RIGHT STOP LIGHTS DO NOT CHANGE BRIGHTNESS WHEN BRAKES ARE APPLIED. THE BRAKE LIGHT IN THE REAR WINDSHIELD DOES COME ON AS IT SHOULD. *TR

DRIVING THRU TOWN AT APPROX 30 MPH THE VEHICLES WARNING LIGHTS FLASHED FOR CHECK ENGINE AND THE THROTTLE CONTROL WARNING (WRENCH) ILLUMINATED. THE VEHICLE WOULD NOT RESPOND TO ANY ACTIVATION OF THE GAS PEDDLE AND DRIFTED TO IDLE POWER. NOT UNDERSTANDING WHAT WENT WRONG, I SHUT THE CAR DOWN AND RESTARTED IT TO CLEAR THE FAULTS. I RE-ENTERED TRAFFIC AND PROCEEDED ABOUT 50 FT BEFORE IT HAPPENED AGAIN. I PROCEEDED TO FOLLOW THE SAME RESET PROCESS AND WAS ABLE TO LIMP THE CAR HOME. THE CAR WAS TOWED AWAY AND REPAIRED BY REPLACING THE ELECTRONIC THROTTLE BODY. RESEARCH SHOWS THAT SINCE 2004 FORD HAS KNOWN THAT THIS PROBLEM EXISTS AND THAT THE ENGINE DESIGN DEFAULT IS TO BRING THE CAR DOWN TO IDLE POWER. INTERNET CHAT BOARDS HAVE STORIES OF THIS HAPPENING ON HIGHWAYS AT HIGH RATES OF SPEED. FORD CLAIMS THERE IS NO RECALL BECAUSE THE GOVERNMENT (YOU GUYS) HAVE NOT REQUIRED THEM TO DO SO DESPITE THE FAILURE MODE, AND PUBLIC SAFETY IMPLICATIONS, BEING EXACTLY THE SAME AS NHTSA ACTION NUMBER PE13031. FORD FIXED THE PROBLEM RECENTLY BUT DID NOT SCRAP OLD DEFECTIVE INVENTORY AND REFUSES TO FIX THOSE SUSPECT PARTS ON OUR ROADS. THEY HAVE CALCULATED THE COSTS AND CHOOSE TO RISK PUBLIC SAFETY INSTEAD OF A RECALL. *TR

ONE MONTH AFTER MY NHTSA COMPLAINT # 10563879, THE LEFT SIDE TAIL/BRAKE LIGHT SYSTEM IS NOW RESPONDING IN THE SAME MANNER. IE: BRAKE LIGHTS FUNCTION NORMALLY DURING THE DAY WITHOUT THE TAIL LIGHTS ON, BUT WHEN TAIL LIGHTS ARE ACTIVATED, THEY SHINE AT FULL 100% INTENSITY, AS IF THE BRAKES WERE APPLIED. BRAKE APPLICATION IS NOW ONLY SHOWN BY THE SMALL THIRD CENTER LIGHT. WHENEVER I SEE A MILAN IN MY CITY AT NIGHT, WHICH IS THE ONLY TIME IT WILL BE EVIDENT, I TRY TO FOLLOW IT TO SEE IF IT HAS THIS ISSUE ALSO. I'LL FIND THAT USUALLY 1 OR BOTH OF THIS VEHICLES LIGHTS DO THIS, AND THE OWNERS DO NOT REALIZE IT. I FEEL THIS IS A WIDESPREAD SAFETY ISSUE, COMPOUNDED BY THE OWNER BEING UNAWARE OF A PROBLEM. NO DASH WARNING IS SHOWN. AND YES, FORD WANTS $400 FOR THIS LAMP. REPLACING IT IS THE ONLY FIX. *TR

THROTTLE BODY FAILED WITHOUT WARNING. CAR IMMEDIATELY LOST POWER AND HAD NO ACCELERATOR RESPONSE AND WOULD ONLY IDLE. THIS WOULD HAVE BEEN DANGEROUS HAD THE VEHICLE NOT BEEN IN AN AREA WHERE IT WAS IMMEDIATELY SAFE TO PULL OVER. THROTTLE BODY WAS CHANGED, THE SECOND TIME IT'S HAPPENED TO THIS VEHICLE. *TR

MY WIFE NOTICED APX 1 YEAR AGO THAT HER LEFT BRAKE LIGHT WAS NOT WORKING. WE DISCOVERED IT WAS LED & APPARENTLY THE COMPLETE TAIL LIGHT ASSEMBLY NEEDS CHANGED. WE RECENTLY BROUGHT IT TO OUR FORD DEALERSHIPS' ATTENTION, BUT THEY SAID THEY DID NOT KNOW HOW TO FIX. ALTHOUGH, WE REALIZE THAT OCCASIONALLY, CHANGING LAMPS IS THE OWNERS RESPONSIBILITY, WE FEEL THAT CHANGING A VERY EXPENSIVE TAIL LIGHT ASSEMBLY IS NOT THE NORM. THIS CAR HAS HAD NO WRECKS & NO AFTER MARKET DEVICES OF ANY KIND. PLEASE HELP!! THANK YOU *TR

MY WIFE AND I OWN A 2010 MERCURY MILAN. ONE DAY LAST WEEK, AS MY WIFE WAS LEAVING WORK, THE CAR SUDDENLY LOST POWER, SPUTTERED AND WAS NOT ABLE GO FASTER THAN 10 MPH. THE CAR WENT INTO THE "LIMP HOME" MODE. WE SUBSEQUENTLY TOOK THE CAR TO THE FORD DEALERSHIP WHERE THE PROBLEM WAS DIAGNOSED AS A "NETWORKING PROBLEM" AND WAS TOLD THAT THE THROTTLE BODY MUST BE REPLACED! NOW, I AM TOLD THAT THERE IS A NATIONWIDE SHORTAGE OF THIS PART AND IT WILL BE AT LEAST TWO WEEKS BEFORE THE PART WILL ARRIVE! THE DEALER ESTIMATES THAT THE REPAIR WILL COST $750. I RESPECTFULLY REQUEST THAT YOUR AGENCY ISSUE A RECALL ON THESE VEHICLES. I BELIEVE THAT THIS THROTTLE BODY DEFECT HAS PRODUCED A LIFE-SAFETY HAZARD AND SHOULD BE ADDRESSED QUICKLY! THANK YOU. MAX A STEWART

2010 MERCURY MILAN WITH 3.0 LITER V-6 BUILD DATE MARCH 2010. CAR WENT INTO LIMITED LIMP MODE WHILE IT WAS BEING DRIVEN AT LESS THAN 30 MPH. THIS HAS HAPPENED ON THREE OCCASIONS. EACH TIME THE ENGINE DROPS TO A ROUGH IDLE AT 500 TO 900 RPM AND THE "WRENCH" LIGHT IS ILLUMINATED. ENGINE DOES NOT RESPOND TO THROTTLE INPUT. CAR SPEED DROPS DRASTICALLY BUT STEERING AND BRAKES APPEAR TO OPERATE NORMALLY. (ENGINE IS STILL RUNNING AN CLOSE TO NORMAL IDLE SPEEDS.) ENGINE DOES NOT PRODUCE ENOUGH POWER TO GO UP THE SLIGHTEST OF INCLINES. AFTER RESTARTING, THE ENGINE THE CONDITION CLEARS AND CAR DRIVES NORMALLY. PORTABLE OBDII SCAN TOOLS DO NOT INDICATE ANY DTC CODES. DEALER REPLACED THROTTLE BODY MECHANISM DUE TO AN INTERMITTENT SHORT IN THE POSITION SENSING CIRCUIT. DEALER KEPT OLD UNIT DUE TO CORE CHARGE. THIS IS A SAFETY CONCERN IN THAT UNDER MANY TRAFFIC CONDITIONS THE CAR MAY BE HIT FROM BEHIND OR UNABLE TO MOVE TO A SAFE SHOULDER OUT OF THE TRAFFIC FLOW.

DUE TO A DEFECTIVE CONNECTION BOTH OF MY TAIL LIGHTS ARE OUT IN MY 2010 MERCURY MILAN. THE DEALER HAS TOLD ME THAT REPLACING THE WHOLE TAIL LIGHT ASSEMBLY, AS THAT IS THE ONLY OPTION AT $400.00 A PIECE IS "NORMAL MAINTENANCE". WHEN I CONTACTED FORD I WAS TOLD THE SAME THING, THAT IT WAS NORMAL TO HAVE TO REPLACE TAIL LIGHTS. WHILE I AGREE, THESE ARE LED LIGHTS THAT HAVE A BAD CONNECTION AND FORD HAS HAD MANY COMPLAINTS ON THIS SAME ISSUE. FORD REFUSES TO FIX AN ISSUE THAT HAD TO DO WITH DEFECTIVE PARTS, THE COST AND THE FORDS REFUSAL TO FIX THIS ISSUE, EQUATES TO HUGE SAFETY ISSUES. *TR

THE EXACT INCIDENT DATE IS UNKNOWN. THE RIGHT TAIL/BRAKE LIGHT DOES NOT FUNCTION AT ALL AND THE LEFT TAIL/BRAKE LIGHT BURNS VERY BRIGHT LIKE THE BRAKE IS DEPRESSED BUT ITS NOT. THIS HAPPENS WHEN THE HEADLIGHTS ARE ON BUT THEY FUNCTION WHEN THE HEADLIGHTS ARE TURNED OFF ALTHOUGH THE RIGHT ONE IS MUCH DIMMER. I HAVE SPOKEN TO THE DEALERSHIP AND WAS TOLD THAT THE ENTIRE LIGHT ASSEMBLY WOULD HAVE TO BE REPLACED AT A COST OF 530.00 PER SIDE AND THERE WOULDN'T BE A GUARANTEE THAT THEY WOULD LAST ANY LONGER. I HAVE CALLED FORD AND MADE A COMPLAINT AS WELL. I HAVEN'T GOTTEN IT FIXED YET SINCE ITS GOING TO COST ME OVER 1000.00 AND IT MAY GO RIGHT BACK OUT AND HAPPEN AGAIN. I WOULD LIKE THERE TO BE SOME KIND OF A RECALL BECAUSE I HAVE SEARCHED ONLINE AND HAVE FOUND NUMEROUS OTHER REPORTS FOR THE SAME THING. IT IS A SERIOUS SAFETY ISSUE. *TR

THE REAR RIGHT EXTERIOR LIGHT BURNED OUT. THERE ARE SUPPOSEDLY LED LIGHTS. DEALER NOTIFIED ME THAT THE COST OF THE PART WAS APPROXIMATELY $450.00 AND THAT DID NOT INCLUDE LABOR. THIS IS A SAFETY ISSUE AND FORD REFUSES TO PAY ANYTHING. THIS CAR IS A 2010 MERCURY MILAN. IT IS MY FIRST FORD PRODUCT. I HAVE BEEN A LOYAL TOYOTA DRIVER BEFORE THEIR BUT WANTED TO BUY AN AMERICAN CAR. THIS IS AFTER THE THROTTLE BODY HAD TO BE REPLACED. HOW CAN THEY JUSTIFY THIS? *TR

MY SON WAS ALMOST REAR ENDED ON THE FREEWAY, WHICH PROMPTED MY INSPECTION OF OUR 2010 MERCURY MILAN. I FOUND THE BRAKE LIGHTS WORK AS THEY SHOULD IN DAYLIGHT. WHEN THE HEADLIGHTS COME ON THOUGH, THE RIGHT REAR TAIL LIGHT SHOWS THE BRAKE LIGHTS INTENSITY 100% OF THE TIME, AND IS UNAFFECTED BY BRAKE PEDAL APPLICATION. LEFT REAR BRAKE/TAIL LIGHT, AND UPPER 3RD BRAKE LIGHT OPERATE NORMALLY. I CONSIDER THIS A MAJOR SAFETY CONCERN, ESPECIALLY AFTER RESEARCHING THIS LED LIGHT SYSTEM. THIS VEHICLE SHOWS REPEATED WIDESPREAD INCIDENTS, EXACTLY AS I DESCRIBE. SOME PEOPLE REPORT BOTH LIGHTS MALFUNCTIONING. MY CONCERN IS THAT IT TAKES A THIRD PARTY TO TELL YOU THAT YOUR TAIL/BRAKE LIGHTS ARE NOT OPERATING CORRECTLY, SO MOST OWNERS WONT KNOW THEY HAVE A PROBLEM. THIS COULD BE MORE COMMON TO THIS VEHICLE THAN IT ALREADY APPEARS TO BE. I ONLY PERSONALLY KNOW ONE OTHER PERSON WITH THE SAME VEHICLE AND THEY HAVE THE SAME PROBLEM ! ISSUE IS NOT CURRENTLY ACKNOWLEDGED BY FORD, PROBABLY BECAUSE IT IS A $400 LAMP THAT MUST BE REPLACED IN ITS ENTIRETY. *TR

WRENCH LIGHT CAME ON AND CAR STARTED SHAKING AND SPUTTERING AND WOULD NOT ADVANCE AND I ALMOST GOT REAR ENDED. I FEEL THIS IS A SERIOUS PROBLEM AND NEEDS TO BE ADDRESSED. ALSO THE ENGINE LIGHT CAME ON. THANK YOU *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING 60 MPH, THE VEHICLE FAILED TO ACCELERATE DESPITE THE ACCELERATOR PEDAL BEING DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE CONTACT WAS ADVISED THAT THE THROTTLE BODY FAILED BUT DID NOT HAVE A CLEAR DIAGNOSIS HOW IT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

WHILE TRAVELING AT 55MPH MY VEHICLE STALLED, LOST ALL POWER AND CAME TO A STOP AT THE SIDE OF THE ROAD. IT WAS RESTARTED SEVERAL TIMES EACH TIME WITH THE WRENCH SYMBOL ILLUMINATED. WAS ONLY ABLE TO DRIVE HOME AT 45MPH AND THE CAR BUCKED AND STALLED TWO TIMES. WILL BE CALLING FORD FOR REPAIR. LUCKILY I SIGNED UP FOR THE EXTENDED SERVICE PLAN WHEN I PURCHASED THIS VEHICLE AS A CERTIFIED PRE OWNED CAR AT THE DEALERSHIP. THIS IS OBVIOUSLY A THROTTLE BODY ISSUE WHICH I WILL BE EXPLAINING TO THE TECH'S WHEN I BRING IT IN FOR REPAIR. AND MORE IMPORTANTLY, THIS IS A MAJOR SAFETY ISSUE FOR THE OCCUPANTS OF THIS CAR AND OTHER CARS INVOLVED IF AN ACCIDENT WERE TO OCCUR. *TR

I WAS TRAVELING AT NIGHT, AT A SPEED OF 30 MPH. I HEARD A BELL AND LOOKED AT MY DASH AND SAW A MESSAGE THAT SAID POWERTRAC SERVICE NOW. I PULLED OVER TO A PARKING LOT, RESTARTED MY CAR, AND AT THIS POINT.... THERE WAS NO POWER STEERING. THANK GOD MY HUSBAND WAS WITH ME. I COULDN'T EVEN TURN THE WHEEL MYSELF. I WAS LUCKY THAT OUR CHILDREN WERE NOT IN THE CAR. THERE IS TO MANY OF THESE SAME ISSUES LISTED WITHIN THE LAST MONTH. OH AND BY THE WAY, I HAD MY CAR SERVICED (AT THE DEALERSHIP) YESTERDAY AND WAS TOLD MY CAR WAS GREAT! WONDERING WHAT IN THE WORLD IS GOING ON . *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE OVERHEATED AND THE DRIVER'S SIDE BRAKE LIGHT CONSTANTLY ILLUMINATED ON A DIFFERENT OCCASION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY AND RADIATOR NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO TAKEN TO A PRIVATE MECHANIC WHO FOUND THAT THE TAIL LIGHT NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

2010 MERCURY MILAN PREMIER (LED TAIL LIGHTS) WITH HEADLIGHTS ON THE LEFT REAR BRAKE LIGHT REMAINS ON ALL THE TIME AND DOES NOT RESPOND WHEN PRESSING THE BRAKE PEDAL. *TR

I WAS DRIVING ON THE FREEWAY AT ABOUT 60 MPH WHEN MY CAR SUDDENLY LOST ALL DRIVE POWER WITHOUT WARNING. I MANAGED TO COAST TO THE SNOW-COVERED RIGHT SHOULDER. WHEN I PUT THE VEHICLE IN PARK, IT WAS SHUDDERING AND THE ENGINE WARNING LIGHTS WERE ON. I TURNED THE CAR OFF FOR A MINUTE AND THEN TURNED IT BACK ON. THE CAR SEEMED TO DRIVE OK THEN, BUT I IMMEDIATELY TOOK IT TO THE DEALERSHIP AND LEARNED THAT THE DIAGNOSTIC CODES INDICATED A FAILURE IN THE THROTTLE BODY. IF THIS IS A FAULTY PART IT SHOULD BE RECALLED. I FEEL I WAS LUCKY TO BE ABLE TO GET MY DISABLED CAR OFF THE ROAD WITHOUT INCIDENT. THE NEXT PERSON MAY NOT BE SO FORTUNATE. *TR

TL* THE CONTACTS OWNS A 2010 MERCURY MILAN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH HE HEARD AUDIO SIGNALS. THERE WERE WARNING INDICATOR LIGHTS ILLUMINATED THAT STATED CHECK BRAKE SYSTEM, ABS. THE VEHICLE WAS TAKEN TO A DEALER. THE MECHANIC DIAGNOSED THAT THE COMPUTER SYSTEM AND THE BRAKE MECHANISM HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,250.

AT NIGHT (WITH RUNNING LIGHTS ON) THE LEFT REAR BRAKE LIGHT REMAINS ON ALL THE TIME AND DOES NOT RESPOND WHEN PRESSING THE BRAKE PEDAL. *TR

I WAS DRIVING DOWN THE HIGHWAY TRAVELING AT APPROXIMATELY 50MPH WHEN THE CAR SUDDENLY STARTED TO LOSE POWER AND I WAS NOT ABLE TO ACCELERATE--CAR WAS COASTING. THE WRENCH LIGHT CAME ON AT THE SAME TIME AS WELL. I TURNED ON MY HAZARD LIGHTS AND WAS ABLE TO COAST TO THE SHOULDER OF THE ROAD. THE CAR STARTED TO SPUTTER AS IT SLOWED DOWN AND EVENTUALLY LOST ALL POWER/STOPPED. I TURNED THE CAR OFF, AND WAS ABLE TO START BACK UP AGAIN...VERY CONFUSING AND ANNOYING. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE PASSENGER'S SIDE BRAKE LIGHT FAILED. THE CONTACT FOUND OUT THE BRAKE AND TAIL LIGHTS WERE FAULTY BY BEING STOPPED BY A SHERIFF. A REPAIR SHOP INFORMED HER, THE COMPUTER CHIP IN THE TAIL LIGHTS WERE FAULTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000. UPDATED 02/11/14*LJ

WHEN THE LIGHTS ARE ON (AT NIGHT), THE REAR LIGHTS ARE CONTINUOUSLY AT THEIR HIGHEST BRIGHTNESS, AS IF THE BRAKES WERE PRESSED DOWN. SO, IT APPEARS THAT THE BRAKES ARE ON CONTINUOUSLY. THE ONLY DIFFERENCE WHEN THE BRAKE PEDAL IS PRESSED DOWN IS THAT THE CENTRAL LIGHT HIGH UP ON THE TRUNK TURNS ON. THIS IS ONLY AN ISSUE AT NIGHT- DURING THE DAY THE BRAKE LIGHTS FUNCTION NORMALLY. BASED ON INTERNET FORUMS AT EDMUNDS AND CONSUMER REPORTS, AMONG OTHERS, I HAVE FOUND AT LEAST 10 OTHER INSTANCES OF THIS EXACT SAME PROBLEM WITH 2010 MERCURY MILANS, MOST WITH LOW MILEAGE: E.G. HTTP://FORUMS.CONSUMERREPORTS.ORG/N/PFX/FORUM.ASPX?NAV=MESSAGES&TSN=1&WEBTAG=CR-38AUJOHN&TID=5115 ; HTTP://WWW.EDMUNDS.COM/MERCURY/MILAN/2010/CONSUMER-DISCUSSIONS.HTML. MY CAR HAS ONLY 15,000 MILES ON IT. THIS CLEARLY APPEARS TO BE A FACTORY WIRING DEFECT, AND ONE THAT IS NOT IMMEDIATELY OBVIOUS WHEN THE CAR IS PURCHASED (WE ONLY FOUND OUT ABOUT IT WHEN SOMEONE WE KNEW WAS FOLLOWING OUR CAR AT NIGHT, THREE MONTHS AFTER PURCHASE OF THE CAR). THE FIX, ACCORDING TO FORD, IS TO REPLACE BOTH TAIL LIGHTS, AT A COST OF $1000. FORD REFUSES TO HELP PAY FOR THE REPAIRS OR ACKNOWLEDGE THE DEFECT. GIVEN THE OBVIOUS SAFETY IMPLICATIONS OF CONTINUOUSLY ACTIVE BRAKE LIGHTS, THE DOCUMENTED RECORD OF THE DEFECT, AND THE NON-OBVIOUS NATURE OF THE PROBLEM (MANY PEOPLE MAY BE DRIVING AROUND WITH THIS PROBLEM WITHOUT REALIZING IT), NHTSA NEEDS TO PRESS FORD TO ACKNOWLEDGE THE DEFECT AND PERFORM A RECALL. *TR

I WAS DRIVING DOWN THE HIGHWAY TRAVELING AT APPROXIMATELY 60MPH WHEN THE CAR SUDDENLY STALLED AND I WAS NOT ABLE TO ACCELERATE. THE WRENCH LIGHT CAME ON AT THE SAME TIME AS WELL. I TURNED ON MY HAZARD LIGHTS AND WAS ABLE TO COAST TO THE SHOULDER OF THE ROAD. THE CAR STARTED TO SHAKE A LOT AS IT SLOWED DOWN. I TURNED THE CAR OFF, AND WAS ABLE TO START BACK UP AGAIN. THE VERY NEXT MORNING WHILE TRAVELING A 50MPH ON A DIFFERENT HIGHWAY THE SAME THING HAPPENED AGAIN. I TOOK IT TO THE DEALERSHIP TO HAVE A DIAGNOSTIC RUN ON THE CAR AS I HAD NO IDEA WHY IT WAS STOPPING. AS I WAS ABOUT TO TURN INTO THE DEALERSHIP TRAVELING AT 25MPH IT STALLED AGAIN. THE RESULT OF THE DIAGNOSTIC TEST WAS THERE WAS A CODE STORED IN SYSTEM OF THE ELECTRONIC THROTTLE BODY. IT WAS GIVING A CODE FOR BEING STUCK OPEN WHEN IT SHOULD NOT HAVE BEEN. IT WAS A FAILED COMPONENT. AFTER FURTHER INTERNET RESEARCH THERE IS AN OPEN NHTSA INVESTIGATION ACTION NUMBER PE13003 (HTTP://WWW-ODI.NHTSA.DOT.GOV/CARS/PROBLEMS/DEFECT/RESULTS.CFM?ACTION_NUMBER=PE13003&SEARCHTYPE=QUICKSEARCH&SUMMARY=TRUE) FOR THIS EXACT ISSUE. I WOULD LIKE MY VEHICLE TO BE ADDED TO THE INVESTIGATION AS THIS IS A SERIOUS SAFETY DEFECT WITH MY VEHICLE THAT COULD HAVE CAUSED ME BODILY HARM OR DEATH. IT NEEDS TO BE ADDRESSED AND THE PART RECALLED. *TR

I WAS DRIVING ABOUT 40 MILES PER HOUR AND THEN ALL OF THE SUDDEN THE CAR STOP WORKING PROPERLY. THE WRENCH LIT UP ON THE DASHBOARD. I DECIDED TO PULL TO THE SIDE AND TURN OFF THE CAR. AFTER TURNING OFF THE CAR, I TURNED IT ON AGAIN AND I WAS ABLE TO DRIVE FOR ABOUT 4 MILES. THEN, WHEN IT WAS TIME TO DRIVE IT UP A HILL, IT DID THE SAME. *TR

ADVANCETRAC AND POWER STEERING WARNING LIGHTS CAME ON; LOST ALL POWER STEERING. THIS IS THE THIRD OCCURRENCE OF THE SAME PROBLEM. DEALER PREVIOUSLY REPLACED A FUSE, THEN THE POWER STEERING UNIT. WILL TAKE IT TO THE DEALER FOR THE THIRD REPAIR. *TR

IT FIRST OCCURRED WHEN I DROVE ON THE HIGHWAY AND IT SHUT OFF WHEN I WAS AT A STOP LIGHT. AFTER WAITING A MINUTE I TURNED THE CAR ON AND IT STARTED. THE NEXT OCCURRENCE HAPPENED WHEN I WAS DRIVING MY VEHICLE ON THE HIGHWAY GOING 60 MPH IT STARTED DOWNSHIFTING UNTIL IT STOPPED AT 0 MPH AND MADE KIND OF A TUTTING NOISE UNTIL IT STOPPED. THE MAINTENANCE LIGHT CAME ON AND THE CAR STARTED SHAKING. AFTERWARDS THE CHECK ENGINE LIGHT CAME ON. I TURNED OFF THE CAR AND WAITED A MINUTE AND TRIED TO START THE CAR UP AFTER. IT TOOK ABOUT A MINUTE FOR THE CAR TO START UP AND EVENTUALLY STARTED UP. I WENT ABOUT 35-45MPH A COUPLE OF MILES DOWN THE ROAD AND THE CAR DOWNSHIFTED AGAIN AND SHUT OFF. THE CAR STARTED SHAKING AGAIN. I THEN WAITED AGAIN AND STARTED IT UP AGAIN. I DROVE THE CAR INTO A NEIGHBORHOOD DRIVING 20 MPH TO PARK IT UP AND IT GET IT OUT OF THE WAY FROM BEING ON THE HIGHWAY. *TR

WHILE DRIVING AROUND 60 MPH ON A MAJOR HIGHWAY THE CAR SUDDENLY WOULD NOT CONTINUE TO ACCELERATE AND I CAME TO A STOP. THIS WAS A VERY DANGEROUS SITUATION. I PUT THE CAR IN PARK AND SHUT IT OFF. I TURNED IT BACK ON AND IT TOOK A FEW SECONDS TO START. I DROVE AWAY AGAIN ONLY TO HAVE THE EXACT SAME THING HAPPEN ABOUT A MILE DOWN THE ROAD. *TR

I NOTICED ON DECEMBER 2, 2013 (MAY HAVE BEEN HAPPENING SOONER), THAT WHEN THE BRAKES ARE APPLIED, THE TAIL LIGHT LIGHT BLINKED ON AND OFF AND AT TIMES STAYED OFF, BUT THEN WENT BACK TO BLINKING. THERE ISN'T A BULB THAT CAN BE REPLACED. THE WHOLE TAIL LIGHT ASSEMBLY HAS TO BE REPLACED, WHICH IS COSTLY. *TR

CAR STALLED 3 TIMES - CAR WAS PURCHASED ON 10/5/13. *TR

VEHICLE IS RANDOMLY STALLING OUT, CHECK ENGINE LIGHT ON. IT STARTS VIBRATING AND MAKING CLUNKING NOISE. IT HAPPENS RANDOMLY WHETHER SITTING AT A LIGHT TAKING OFF OR DRIVING AT HIGH SPEEDS. THIS CAR IS LITERALLY FALLING APART AND I HAVEN'T EVEN OWNED IT A YEAR. I WOULD NEVER BUY ANOTHER MERCURY. *TR

I WAS DRIVING ON A HIGHWAY, FELT A JERK IN THE ENGINE, AND WAS NO LONGER ABLE TO ACCELERATE. THE ENGINE CONTINUED TO RUN AND ALL ELECTRICAL COMPONENTS (LIGHTS, RADIO, ETC.) WERE OPERATIONAL, BUT THE CAR WOULD ONLY DECREASE SPEED SO I STOPPED THE CAR ON THE SHOULDER. I NOTICED THAT THE ENGINE STUTTERED CONSIDERABLY WHILE IDLING AND WOULD NOT RESPOND TO THE THROTTLE. THE WRENCH WARNING LIGHT WAS ILLUMINATED ON THE DASHBOARD. I SHUT THE ENGINE OFF AND CALLED FOR A TOW TRUCK. THE TOW TRUCK DRIVER ARRIVED AFTER 20 MINUTES AND WAS ABLE TO DRIVE THE CAR ONTO THE FLATBED. SOME ABILITY TO DRIVE FORWARD HAD RETURNED BUT I WAS WARY. I HAD THE CAR TRANSPORTED TO A FORD DEALERSHIP AND THE SERVICE TECHNICIAN IDENTIFIED THE THROTTLE BODY AS THE CULPRIT ($425 TO REPAIR). I'VE LEARNED SUBSEQUENT TO MY EXPERIENCE THAT THIS PROBLEM IS QUITE COMMON WITH 2009 - 2011 MERCURY MILANS. THE THROTTLE BODY REPAIR IS COVERED FOR 2 YEARS. I'M CONCERNED THAT THIS PROBLEM MAY REPEAT. *TR

DRIVING DOWN THE HIGHWAY THROUGH TOWN AND VEHICLE DIED MULTIPLE TIMES IN THE MIDDLE OF THE STREET CAUSING ME TO NARROWLY AVOID AN ACCIDENT WITH MY THREE SMALL CHILDREN IN THE CAR. UPON FURTHER INSPECTION OF THE THROTTLE BODY ASSEMBLY, I DISCOVERED THAT THE PROBLEM IS A $20.00-$60.00 ELECTRIC MOTOR THAT FORD USES TO RUN THE THROTTLE BODY THE THROTTLE BODY IS NOT STRONG ENOUGH TO DO THE JOB FOR A VERY LONG PERIOD OF TIME CAUSING THE THROTTLE BODY TO GO OUT AT AROUND 50000 - 60000 MILES. I WAS A MECHANIC FOR FORD FOR 7 YEARS BEFORE JOINING THE ARMY AND HAVE SEEN THIS ISSUE WITH THIS EXACT MODEL THROTTLE BODY PLENTY OF TIMES. FORD COULD EASILY SELL THE REPLACEMENT ELECTRIC MOTOR FOR THE PRICE LISTED ABOVE, BUT INSTEAD THEY PREFER TO PRICE GOUGE THEIR CUSTOMERS BY FORCING THEM TO PAY OVER $200.00 FOR THE WHOLE NEW THROTTLE BODY ASSEMBLY. ALSO ACCORDING TO OUR LOCAL FORD PARTS DEALER IT IS SUCH A COMMON PART THAT NEEDS REPLACED THAT THE KEEP 3-4 ON HAND AT ALL TIMES. *TR

I WAS DRIVING ON THE HIGHWAY, ON MY WAY HOME WHEN MY CAR SEEMED LIKED IT STALLED. THE WRENCH IMAGE ON THE DASH BOARD APPEARED, AND I COASTED MY CAR OFF OF THE HIGHWAY BECAUSE I WAS COMING UP TO AN EXIT. ONCE MY CAR SLOWED DOWN TO ABOUT 10-15 MPH THE CAR SEEMED LIKE IT WAS ACTUALLY JUMPING, OR BUCKING AND TRYING TO DRIVE AT A VERY SLOW PACE. I PULLED THE CAR OVER TO THE SIDE OF THE ROAD, AND SHUT THE CARE OFF. I RESTARTED THE CAR, AND THE SAMETHING HAPPENED WITH THE MOTOR RUNNING ROUGH, AND THE IMAGE OF THE WRENCH ON MY DASH APPEARING. I SHUT THE CAR OFF AGAIN, AND LET IT SIT FOR A COUPLE OF MINUTES, AND RESTARTED THE CAR WHILE HOLDING THE THROTTLE DOWN, AND THE CAR SEEMED TO FUNCTION FINE AFTER THAT. THIS ALSO HAPPENED THE NEXT DAY ON MY WAY TO WORK SAME EXACT SCENARIO JUST A DIFFERENT PLACE ON THE HIGHWAY. *TR

CAR IDLE AT STOP SIGN, ACCELERATED INTO HIGHWAYS TO MAKE A LEFT TURN, LOSS OF POWER, ENGINE ACCELERATING, BUT CAR MOVING VERY SLOWLY, STALLED. I PULLED THE CAR OVER ON THE SIDE OF THE ROAD, AND TURNED THE ENGINE OFF. WHEN I RESTARTED THE CAR A FEW MINUTES LATER, I WAS ABLE TO DRIVE HOME WITHOUT ANY PROBLEM. THEN, A FEW DAYS LATER, AS I WAS ON THE WAY TO FLOW AUTO IN WINSTON-SALEM, NC, ABOUT 6 MILES FROM MY HOME, THE CAR STALLED DURING ANOTHER LEFT HAND TURN FROM A STOPLIGHT. I PURCHASED THIS CAR LESS THAN 3 MONTHS AGO. IT HAD 36,205 MILES ON IT AT PURCHASE. FLOW AUTO SAYS THE PROBLEM IS THE THROTTLE DRIVE AND IT ISN'T COVERED UNDER THE WARRANTY. WITHIN 90 DAYS OF PURCHASE, I HAVE TO PAY $662 FOR A REPAIR THAT HAS BEEN REPORTED THOUSANDS OF TIMES BY OWNERS OF FORD FOCUS AND MERCURY MILAN OWNERS, SINCE THE CAR WAS PRODUCED. *TR

SUDDEN LOSS OF ACCELERATION OR ABILITY TO DRIVE. IMMEDIATE DISPLAY OF ICON SHOWING MECHANICAL PROBLEM. TOWED TO DEALER, WHERE THROTTLE BODY FAILURE WAS DIAGNOSED. THIS INCIDENT OCCURRED ON A TREACHEROUS STRETCH OF I-40 ENTERING NORTH CAROLINA, WHERE SHOULDER IS VERY NARROW, AND WE BARELY ESCAPED INJURY AND/OR DEATH. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER AS THE MIL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS SHUT DOWN AND RESTARTED, AND FUNCTIONED NORMALLY. THE CONTACT ALSO MENTIONED THAT THE FAILURE WAS EXPERIENCED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000. UPDATED 12-26-13 *BF THE THROTTLE BODY WAS REPLACED. UPDATED 12/30/13

I PURCHASED A 2010 MERCURY MILAN IN DEC OF 2012 WITH 26000 MILES. A FEW WEEKS AFTER I PURCHASED THIS VEHICLE THE CHECK ENGINE LIGHT CAME ON. I TOOK IT BACK TO THE DEALER AND THE CODE THAT CAME UP WAS EMISSIONS. THEY REPLACED THE CAR BATTERY AND SUPPOSEDLY CHECKED AND THERE WAS NOTHING ELSE WRONG WITH THE CAR. ALL THEY EVER ASK ME IS DO I ALWAYS GO TO THE SAME GAS STATION OR IF IT HAPPENS AFTER I GET GAS AT WHICH I ANSWERED NO. IT'S NOW BEEN LESS THEN A YEAR SINCE I PURCHASED THE CAR AND THE LIGHT HAS COME BACK ON 5 TIMES. I'M SURE IF I TOOK THE CAR IN AS SOON AS THE LIGHT CAME ON IT WOULD BE MORE TIMES BUT I DON'T ALWAYS HAVE THE TIME AND SCHEDULE AND THEY DON'T ALWAYS HAVE A LOANER RIGHT AWAY SO AT TIMES IT TAKES ME OVER A MONTH TO TAKE IT IN. THIS IS A HASSLE AND ALL I GET TOLD IS THAT THEY CAN'T FIND ANYTHING AND THEY RESET THE LIGHT BUT IT ALWAYS SEEMS TO COME BACK ON. I DON'T KNOW WHAT TO DO AND AT THIS POINT I'M THINKING IF LOOKING INTO LEMON LAW. HAS ANYONE ELSE EVER HAD THIS PROBLEM? I HAD A 2007 MERCURY MILAN IN THE PAST AND I NEVER HAD THIS PROBLEM. *TR

TWICE WHILE TRAVELLING AT LOW SPEED, IT DROPPED INTO WHAT APPEARED TO BE A LIMP HOME MODE. A RESTART RETURNED THE VEHICLE TO SOMEWHAT NORMAL OPERATION, BUT IT SEEMED TO BE RUNNING JUST EVER SO SLIGHTLY, ROUGH. *TR

ON 5 DIFFERENT OCCASIONS DURING THE PAST WEEK WHILE DRIVING BETWEEN 70 AND 80 MPH ON THE FREEWAY THE VEHICLE STALLED AND WENT INTO LIMP MODE. ON ONE OCCASION THIS NEARLY CAUSED AN ACCIDENT AS THE VEHICLE STOPPED IN THE MIDDLE LANE OF A THREE LANE HIGHWAY. NO WARNING LIGHTS DISPLAYED OTHER THAN "LIMP MODE LIGHT" WHEN THE VEHICLE ENGINE GOES TO IDLE. UPON SHUTTING VEHICLE OFF AND RESTARTING, VEHICLE BEHAVES AS NORMAL WITH NO INDICATOR/WARNING LIGHTS. TOOK VEHICLE TO SHOP TO GET CHECK ENGINE CODES, VEHICLE SHOWS NO ERROR CODES. *TR

ENGINE GOES LIMP. THROTTLE BODY CONTROL LIGHT COMES ON. FORD HAS REPLACED THE THROTTLE BODY CONTROL TWICE AND THE PROBLEM KEEPS COMING BACK. FORD WILL NOT CONSIDER ANY OTHER PROBLEMS AND KEEPS WANTING TO REPLACE THE THROTTLE BODY CONTROL. MOST OFTEN HAPPENS WHEN IN REVERSE GOING UP A HILL. IF I PLACE THE CAR IN PARK AND TURN OFF THE ENGINE, THEN RE-START, THE ENGINE IS NO LONGER LIMP. THIS PROBLEM HAS OCCURRED OVER 6 MONTHS, MULTIPLE (>20) TIMES. *TR

I WAS PULLING AWAY FROM A STOP SIGN WHEN THE CAR ENGINE SEEMED TO STALL OUT. IT WAS SURGING A BIT, BUT WOULD NOT ACCELERATE. I WAS ABLE TO PULL OVER TO THE CURB, BUT COULD CONTINUE TO FEEL THE ENGINE SURGE AS I WAS STOPPING. I TURNED OFF THE CAR AND THE PROBLEM SEEMED TO RESOLVE. I WAS ABLE TO DRIVE HOME NORMALLY AFTER TURNING OFF AND RESTARTING THE CAR. *TR