2010 Mercury Milan complaints

I PURCHASED THE CAR NEW IN AUGUST 2010. IN JUNE 2012 I NOTICED A PROBLEM WITH THE LEFT TAIL/BRAKE LIGHT. WHEN THE HEADLIGHTS WERE OFF, THE BRAKE LIGHTS WORKED PROPERLY WHEN THE BRAKE PEDAL WAS DEPRESSED. HOWEVER, WITH THE HEADLIGHTS ON, INSTEAD OF THE LEFT TAIL LIGHT BEING ON, THE BRIGHTER BRAKE LIGHT WAS ON ALL THE TIME. THIS COULD LEAD THE DRIVER BEHIND ME TO THINK I AM APPLYING MY BRAKES WHEN I AM NOT. THE REAR LAMPS ON THIS CAR ARE LED, NOT REGULAR BULBS. THE ONLY FIX IS TO REPLACED THE ENTIRE SEALED ASSEMBLY; THE CAR WAS STILL UNDER WARRANTY, SO THE DEALER REPLACED THE LAMP ASSEMBLY AT NO CHARGE. NOW, 2 YEARS LATER, I AM HAVING A SIMILAR PROBLEM WITH THE LAMP ASSEMBLY THAT WAS REPLACED. SINCE THE CAR IS NOW OUT OF WARRANTY, FORD WILL NOT DO ANYTHING ABOUT IT. I WOULD HAVE TO PURCHASE THE LAMP ASSEMBLY (WHICH MY RESEARCH SHOWS IS A DEALER-ONLY PART) FOR OVER $400. AND PRESUMABLY, WHEN IT FAILS AGAIN AFTER 2 YEARS, I GET TO SPEND ANOTHER $400 FOR ANOTHER ONE. SINCE MILANS ARE NO LONGER BEING MADE, WHAT WILL WE DO YEARS DOWN THE ROAD WHEN THIS PART IS NO LONGER AVAILABLE FROM ANYONE AT ANY PRICE? JUNK THE CAR BECAUSE THE REAR LIGHTS DON'T WORK PROPERLY? I HAVE RESEARCHED THIS, AND MANY MILAN OWNERS HAVE THE SAME PROBLEM. THIS IS CLEARLY A SAFETY ISSUE, AND IT IS OBVIOUS THAT THESE ASSEMBLIES ARE DEFECTIVE. I FEEL THAT FORD SHOULD REDESIGN THESE TO BE RELIABLE (OR ALTERNATIVELY, DESIGN A REPLACEMENT THAT USES STANDARD BULBS INSTEAD OF LEDS), THEN ISSUE A RECALL AND REPLACE T

I PURCHASED THIS CAR USED FROM THE DEALER. AFTER ONLY TWO DAYS, I WAS TOLD MY BRAKE LIGHT IS OUT. WHILE THE VEHICLE WAS STILL UNDER WARRANTY, THE DEALER REPLACED THE RIGHT TAIL LIGHT ASSEMBLY. 9/17/14, THE BRAKE LIGHTS APPEAR TO WORK,UNTIL THE HEAD LIGHTS COME ON OR ARE TURNED ON. THE LEFT REAR BRAKE LIGHT DOES NOT COME ON AND THE RIGHT LIGHT STAYS ILLUMINATED, AS IF THE BRAKES ARE BEING APPLIED, WHEN THE HEAD LIGHTS ARE IN USE. I AM TOLD BY THE DEALER THE REAR BRAKE LIGHT ASSEMBLY AGAIN NEEDS REPLACED, BUT WILL COST $400.00. OBVIOUS DEFECT OR MALFUNCTION IN THE SAFETY FEATURE (BRAKE LIGHTS).

NOTICED LEFT OUTER TAILLIGHT FLICKERING IN JULY 2014. LIGHT FINALLY WENT OUT. ENTIRE ASSEMBLY WAS CHANGED ON 9/1914. ON 9/9/14 NOTICED THE SAME FLICKERING. LIGHT HAS NOT GONE OUT YET BUT IT IS ONLY A MATTER OF TIME. DEALER WANTS $114 JUST TO LOOK AT IT. THERE ARE A LOT OF COMPLAINTS WITH THIS MODEL. NEEDS RECALL. *TR

A FEW TIMES, PEOPLE DRIVING BEHIND ME HAVE BEEPED AT ME AND I DIDN'T KNOW WHY OTHER THAN MAYBE THEY WERE UPSET I WASN'T DRIVING FAST ENOUGH. THEN ABOUT TWO MONTHS AGO, A POLICE OFFICER PULLED ME OVER TO WARN ME MY TAIL LIGHT WAS NOT WORKING PROPERLY AND TO GET IT FIXED. THE OUTER(QUARTER PANEL) LED TAIL LIGHT ASSEMBLY IS NOT WORKING PROPERLY AND THIS COULD CAUSE AN ACCIDENT FROM BEHIND. I BROUGHT THE CAR TO NAZARETH FORD, WHICH STATED THAT THE LED LIGHTS ARE SUPPOSED TO LAST MUCH MORE THAN FOUR YEARS, BUT IS NOT UNDER WARRANTY. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE VIBRATED AND THE THROTTLE WARNING INDICATOR ILLUMINATED. THE VEHICLE OPERATED NORMALLY ONCE IT WAS SHUT OFF AND RESTARTED. THE FAILURE OCCURRED MULTIPLE TIMES. THE ENGINE WARNING INDICATOR ALSO ILLUMINATED SPORADICALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

I WAS DRIVING DOWN A MAIN ROAD AT 25MPH AND THE POWER STEERING WENT OUT. THE LIGHT INDICATOR CAME ON AND THE DASH READ AUTOMATIC POWER STEERING FAILURE I COULD HAVE BEEN ON A MAJOR HIGHWAY GOING 65 AND CRASHED AND OR KILLED. I AM REPORTING THIS AS IT SHOULD BE RECALLED!!!! I ONLY HAD THIS CAR 11 MONTHS! I CAN FIX IT BUT AM NOW TOO AFRAID THAT SOMETHING ELSE WILL HAPPEN. I NEED TO KNOW HOW TO FILE A LAWSUIT AS THIS HAD TAKEN A TOLD ON MY WELL BEING. *TR

ELECTRIC THROTTLE BODY ISSUES. *TR

MY 2010 MERCURY MILAN HAS TWO LIGHTING ISSUES NOT CAUSED BY CUSTOM LIGHTS OR BAD WIRING. THE FIRST IS MY DRIVERS SIDE TAIL LIGHT IS FULLY ILLUMINATED LIKE IM PRESSING THE BRAKE PEDAL WHEN I AM NOT. I TURN MY LIGHTS ON AND IT EITHER FLICKERS OR STAYS ON OR BOTH. I HAVE READ AT LEAST A FEW HUNDRED OTHERS COMPLAINING OF SOMETHING SIMILAR OR WORSE. PLEASE INVESTIGATE IT AND I CAN SHOW YOU A PICTURE IF NEEDED. NOW, THE SECOND IS....MOISTURE GETS INTO MY PLATE LIGHT COVERS CAUSING ONE LIGHT TO SHORT AND THE OTHER TO FLICKER. THIS MAY BE A PROBLEM WITH ALL LICENSE PLATE LIGHT COVERS. I HAVE NOTICED ON THE 2010 FORD FUSION/FOCUS AND THE MERCURY MILAN MODELS THERE IS ALMOST ALWAYS ONE PLATE LIGHT OUT. TAKE NOTE THAT MY LENS COVER ISN'T CRACKED OR COMPROMISED IN ANY VISIBLE WAY. THOSE ARE THE TWO LIGHTING ISSUES I HAVE. ON SOME REPORTS READ I HAVE SEEN THAT FORD KNOWS BUT REFUSES TO REPAIR IT AND MANY OEM FACTORY LIGHTS HAVE THE SAME ISSUE. IT IS A PROBLEM IN THE CIRCUIT BOARD FOR THE L.E.D LIGHTS. PLEASE I URGE YOU TO INVESTIGATE THIS KNOWN ISSUE SO NOBODY GETS INJURED OR KILLED BY FAULTY TAIL LIGHTS. THANK YOU *TR

REAR PASSENGER LED TAIL LIGHT FLICKERS INTERMITTENTLY WHEN HEADLIGHTS ARE ON AND BRAKE LIGHT ON THIS LAMP ILLUMINATES THOUGH NO PRESSURE ON THE BRAKE PEDAL. PER MY RESEARCH, FORD IS CHARGING CUSTOMERS FOR THIS REPAIR (UP TO $500 PER LIGHT) THOUGH IT IS A SAFETY ISSUE. FLICKERING LIGHT DISTRACTING TO OTHER DRIVERS AS WELL AS UNSAFE AS BRAKE ILLUMINATES RANDOMLY THOUGH I AM NOT BRAKING. *TR

THE TAIL LIGHTS ON THE CAR KEEP FADING OUT. THE RIGHT TAIL LIGHT IS COMPLETELY OUT AND THE LEFT TAIL LIGHT FLASHES, INSTEAD OF JUST STAYING ON AS THE BRAKE IS BEING PRESSED. *TR

VEHICLE HAD TWO THROTTLE BODY CODES AND LOST POWER IN TWO DAYS TOOK TO C&C FORD AND THEY WON'T CHANGE THE PART UNTIL THE CODE COMES UP AGAIN UNDER THE FORD REPLACEMENT POLICY DOES SOMEONE HAVE TO DIE!! *TR

SOON AFTER PURCHASE ONE OF THE TAIL LIGHTS WOULD NOT SHUT OFF WITH THE CAR. THEN THE OTHER TAIL LIGHTS WOULD SLOWLY GO OUT IN ROWS UNTIL ALMOST DARK. BOTH TAIL LIGHTS ARE INVOLVED AND IT IS AN INTERMITTENT PROBLEM. THE DEALER FINALLY SAID THERE IS A SHORT IN BOTH TAIL LIGHTS AND THE PARTS ALONE ARE $915.00 NOT COUNTING THE INSTALLATION COSTS. THESE SHOULD BE ROBUST LED TAIL LIGHTS. THERE IS OBVIOUSLY SOME ISSUE WITH THE LIGHTS THEMSELVES OR THE WIRING DUE TO THE NUMBER OF COMPLAINTS WHEN RESEARCHING THE PROBLEM ONLINE. THESE IS A MAJOR SAFETY ISSUE WHEN PEOPLE CAN BE DRIVING THEIR CAR AND THE TAIL LIGHTS JUST SLOWLY GO OUT OR DO NOT COME ON AT ALL. *TR

MY 2010 MERCURY MILAN ONLY HAS 18300 MILES ON IT AND I WAS TOLD THAT THE WHOLE TAIL LIGHT ASSEMBLY NEEDS TO BE REPLACED AND IT IS NOT COVERED UNDER THE EXTENDED WARRANTY. THE BRAKE LIGHT STAYS ON CONTINUOUSLY WHEN THE HEADLIGHTS ARE ON. IT IS A KNOWN PROBLEM. THE COST IS ALMOST $500.00. OBVIOUSLY THIS CAR. IS NOT DRIVEN A LOT. *TR

BOTH RIGHT AND NOW LEFT BRAKE LIGHTS DEVELOPED A CONDITION WHERE THEY TURN ON IN THEIR BRIGHT, BRAKING STATE WHENEVER THE HEAD-LIGHTS ARE ON. THE DEALER REPLACED THE RIGHT LIGHT, AT MY EXPENSE A YEAR AGO. NOW, I HAVE TO REPLACE THE LEFT LIGHT. THESE REPAIRS ARE $400 EACH. AND THERE IS NO INDICATION TO THE DRIVER THAT THIS IMPORTANT SAFETY SYSTEM ISN'T FUNCTIONING PROPERLY. I WAS NOTIFIED BY OTHER DRIVERS OF THE PROBLEM. FORD SHOULD RECALL AND INSPECT THESE VEHICLES. SOMEONE WILL BE REAR-ENDED BECAUSE OF THIS PROBLEM. THE DATE OF MY "INCIDENT" IS APPROXIMATE. MY ISSUE IS THE SAME AS SHOWN HERE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=4H7M70CUYVK. *TR

WHEN STEPPING ON THE BRAKES THE REAR PASSENGER BRAKE LIGHT EITHER FLICKERS OR ILLUMINATES HALF WAY. WHEN WE TOOK IT TO FORD THEY SAID THIS WAS NOT COVERED BY WARRANTY AND TRIED TO CHARGE US $500. THIS IS OBVIOUSLY A MALFUNCTION ON THE MANUFACTURERS SIDE. *TR

I'VE HAD MULTIPLE ISSUES WITH THE MILAN THROTTLE BODY FOR OVER A YEAR. EVERYTIME I TAKE IT TO THE DEALER THEY SAY THE COMPUTER JUST NEEDS REPROGRAMMED. AFTER I LEAVE THE DEALERSHIP MY CAR USUALLY HAS A HARD FAILURE JUST LIKE IT DID BEFORE (LOSS OF POWER, ENGINE RUNNING ROUGH, CAR ROLLS TO A STOP). I CAN COMPLETELY TURN THE CAR OFF AND TURN BACK ON AND IT RUNS FINE AGAIN FOR A WHILE AND THEN DOES IT ALL OVER AGAIN. THE DEALERSHIP WILL ONLY KEEP REPROGRAMMING THE COMPUTER. THEY HAVE ALSO REPLACED THE THROTTLE BODY 2 TIMES BUT AFTER ABOUT 100 MILES IT STARTS ALL OVER AGAIN. FORD HAS REFUSED TO DO ANYTHING OTHER THAN WHAT THE DEALERSHIP CAN FIND WHICH IS ONLY WHAT THE CODES SAY (REPROGRAM COMPUTER OR REPLACE THROTTLE BODY). I'M NOT GOING TO KEEP TAKING MY CAR IN EVERY WEEK TO GET REPROGRAMMED. FORD HAS REFUSED TO GIVE ME A LOANER CAR TO USE UNTIL THEY FIX IT. I'VE TAKEN MULTIPLE DAYS OFF WORK AND ARRANGED FOR OTHER TRANSPORTATION FOR THE PREVIOUS WORK. HOWEVER, ENOUGH IS ENOUGH. I CAN'T KEEP TAKING MY CAR BACK FOR SOME THAT FORD KNOWS NEEDS FIXED. THIS IS CLEARLY A SIGNIFICANT SAFETY ISSUE. I TRAVEL A LOT ON HIGHWAYS AND INTERSTATES AND WHEN I LOSE POWER I'VE HAD SOME CLOSE CALLS WILL ACCIDENTS (RE ENDED) AND TRYING TO GET TO A SHOULDER TO PULL OFF AND RESTART CAR. I CAN NO LONGER USE MY CAR TO DRIVE MY KIDS AROUND DUE TO THE SAFETY CONCERNS OF BEING HIT DURING A FAILURE OR STRANDED. I'VE MADE THIS KNOWN VERY CLEARLY TO FORD BUT THEY DON'T SEEM TO CARE. IF THEY DO THEY ARE NOT AC

WE HAD OUR OIL CHANGES AND A SAFETY CHECK PERFORMED BY OUR LOCAL FORD DEALER IN ELMIRA, NY AND WE WERE INFORMED THAT WHEN OUR PARKING LIGHTS WERE ON THE RIGHT REAR (PASSENGER SIDE) TAIL LIGHT WAS ILLUMINATED AS IF THE BRAKE LIGHT WERE ON AND THE LEFT SIDE WAS A NORMAL ILLUMINATION. THIS I SAW AS A SERIOUS SAFETY ISSUE BECAUSE IT COULD CONFUSE SOMEONE BEHIND THE CAR AND POSSIBLY LEAD TO AN ACCIDENT AND WONDERED WHY THIS WAS HAPPENING SO I WENT ONLINE AND LEARNED THAT I AM ONE OF POSSIBLY THOUSANDS THAT THIS IS HAPPENING TO. THE FIX IS TO REPLACE THE ENTIRE TAIL-LIGHT ASSEMBLY WHICH AT A DEALER WOULD COST BETWEEN $400.00 TO $600.00. THE TAILIGHT IS AN LED ASSEMBLY AND IN MY OPINION IT IS A FAULTY PART. IT POSES A VERY SERIOUS SAFETY ISSUE AND BECAUSE FROM MY RESEARCH IT CAN HAPPEN AT ANY AGE OR MILLAGE IS SHOULD BE RECALLED AND BE REPLACED WITH A RELIABLE UNIT. YEARS AGO ONE KNEW WHEN YOUR LIGHT WAS OUT OR YOUR TURN SIGNAL WASN'T WORKING AND IT WAS A CHEAP $2.00 FIX. I WAS LUCKY BECAUSE ONLY ONE LIGHT WAS BAD BUT WHAT IF BOTH LIGHTS WERE BAD I OR MY WIFE COULD HAVE BEEN INVOLVED IN A VERY SERIOUS ACCIDENT. I KNOW THAT IT WAS A DEFINITE FAULT IN THE UNIT BECAUSE WHEN THE PARKING LIGHTS WERE NOT ON IT FUNCTIONED AS IT SHOULD WHEN THE BRAKES WERE APPLIED. LETS GET A RECALL SO PEOPLE WON'T GET HURT.

MY CAR STALLED SUDDENLY IN MODERATE 35 MPH TRAFFIC ON 8/16/14. I WAS NEARLY REAR ENDED WHILE I HAD TO RESTART MY CAR AS THERE WAS NOWHERE TO PULL OVER. ON 8/17/14, MY CAR STALLED SUDDENLY AFTER TRAVELING .5 MILE FROM HOME (AT APPROX. 20 MPH), SO I RETURNED TO MY HOUSE. ON 8/18 AT 7 AM, I SPOKE TO SHEEHY FORD IN RICHMOND, VA, AND WAS GIVEN AN APPOINTMENT FOR THROTTLE BODY REPAIR TO OCCUR ON 8/19 UNDER THEIR "CUSTOMER SATISFACTION PROGRAM" 13B17. I WAS TOLD THAT I WAS NOT IN DANGER OF GETTING STRANDED, SO I HAD MY HUSBAND FOLLOW ME TO WORK ON 8/18. THE CAR STALLED AGAIN ON 8/18 WHILE TRAVELING AT 40 MPH. RATHER THAN REPLACE THE FAULTY PART WHICH THEY DID HAVE IN STOCK, FORD MERELY RECALIBRATED THE POWERTRAIN SINCE THE CHECK ENGINE LIGHT WAS NOT LIT WHEN I DROPPED OFF THE CAR FOR SERVICE, EVEN THOUGH I NOTIFIED THEM TWICE OF THE MULTIPLE INCIDENTS (VIA PHONE ON 8/18 AND IN PERSON ON 8/19). I HAVE FILED A COMPLAINT WITH FORD SINCE THE CONTAMINATED INTERNAL MOTOR CONTACTS OF THE THROTTLE BODY REMAIN IN MY VEHICLE. *TR

JUST DROVE HOME FROM THE DEALER AFTER BUYING THIS USED 2010 MERCURY MILAN WITH 26000 MILES AND WHEN I BACKED INTO MY PARKING SPACE I SAW THE REFLECTION ON THE WALL BEHIND ME THAT WAS NO DIFFERENCE IN THE LIGHT WITH OR WITHOUT MY FOOT ON THE BRAKE. I CALLED THE DEALER NEXT DAY AND THEY SAID TO BRING IT BACK LEAVE IT FOR A DAY. I HAVE FOUND ONLINE THAT THE LED LIGHTS HAVE A PROBLEM. I HAVE NOT RETURNED IT YET BECAUSE I LIVE 80 MILES FROM THE DEALER AND NEED A RIDE HOME. I HOPE TO THIS WEEK. *TR

SAME FAILURE AS EVERYOTHER MILAN. DRIVERS SIDE REAR TAILLIGHT MALFUNCTION! ANYTIME HEADLIGHTS ARE ON THE TAILLIGHT LIGHTS UP AS IF THE BRAKES ARE ON. THEY AREN'T. DEALERSHIP PRETENDS NOT TO KNOW ANYTHING ABOUT THE PROBLEM. FORD LOST TWO SALES ON THIS ONE. WHEN THE MERCURY AND THE LINCOLN COME OF AGE, BACK TO IMPORTS FOR THIS COUPLE. *TR

VEHICLE HAS VERY HARSH JERKY SHIFT CHANGES BETWEEN 2-3 GEAR, TOOK TO DEALERSHIP WAS TOLD SOFTWARE UPGRADE WAS NEEDED, AFTER DRIVING ABOUT A WEEK, ISSUE RECURRED. RETURNED BACK TO DEALERSHIP WAS TOLD CAR NEEDED DB TRANSMISSION BECAUSE TRANSMISSION GEARS WERE WORN. *TR

THE TAILLIGHTS NEVER CHANGED ILLUMINATION, WHEN THE HEADLIGHTS WHERE ON. WHEN THE HEADLIGHTS WERE NOT ON THEY ILLUMINATED ACCORDING TO BRAKE PETAL PRESSING. WAS DRIVING AT NIGHT WITH HEADLIGHTS ON ND WAS REAR ENDED DUE TO THE OTHER DRIVER KNOWING I WAS STOPPING. THE OTHER DRIVER WAS HURT ALONG WITH HER PASSENGER. NEXT MORNING TO VEHICLE IN TO DEALERSHIP WAS TOLD IT NEEDED A HEADLIGHT CONTROL SWITCH AND AN REAR TAIL LIGHT ASSEMBLIES. NOT BULBS BUT ASSEMBLED AS THESE ARE LED. 435$ FOR EACH TAILLIGHT AND 50 FOR CONTROL SWITCH. *TR

LEFT TAIL LIGHT STARTED FLICKERING AND NOW IS COMPLETELY OUT. WAS TOLD ASSEMBLY NEEDS TO BE REPLACED. THIS IS AT LEAST A $400 FIX. THIS IS A LED LIGHT AND SHOULD HAVE LASTED MORE THAN 4 YEARS. THIS IS A SAFETY CONCERN AND A RECALL SHOULD BE ISSUED. *TR

HAVE BEEN HAVING ISSUES WITH TAIL LIGHTS FLICKERING AND GOING OUT INTERMITTENTLY. FROM WHAT I'VE READ ONLINE, IT APPEARS THIS IS AN ONGOING AND WIDESPREAD ISSUE. THE REPLACEMENT IS ONLY FOR THE ENTIRE UNIT AT A COST OF OVER $400. THIS IS ABSOLUTELY RIDICULOUS AND I BELIEVE THERE SHOULD BE A RECALL ON THIS MATTER. IT IS A POTENTIAL HAZARD AND A LOT OF PEOPLE CANNOT AFFORD THE FEE FOR 1 TAIL LIGHT MUCH LESS BOTH. *TR

THE PASSENGER SIDE LED BRAKE LIGHT ASSEMBLY IS CONSTANTLY ILLUMINATED AS IF THE BRAKES ARE APPLIED BUT THEY ARE NOT. MAKES A SAFETY HAZARD AS IT IS DISTRACTING TO DRIVERS THAT ARE FOLLOWING AND THEY MAY MISJUDGE MY BRAKING. THIS IS THE SECOND ASSEMBLY THAT I HAVE HAD GO FAULTY. THE FIRST WAS THE DAY I BOUGHT IT BUT THE DEALER REPLACED THE $400 PART FOR FREE.

THE DRIVER SIDE REAR BRAKE LIGHT DOES NOT WORK WHEN THE DRIVING LIGHTS ARE ON. IT SEEMS THERE ARE MULTIPLE PEOPLE WITH THIS SAME PROBLEM, AS A RESPONSIBLE COMPANY FORD SHOULD FIX THIS ISSUE AND NOT PASS THERE ERROR ON TO THE CONSUMERS. THE FOG LIGHTS ALSO ARE HAVING ELECTRICAL ISSUES, SOMETIMES THEY WORK, OTHER TIMES THEY DON'T. *TR

THE DRIVERS SIDE BRAKE LIGHT HAS INTERMITTENT OPERATION. THE LAMP CANNOT BE REPLACED LIKE A REGULAR TURN SIGNAL LAMP. *TR

LEFT AND RIGHT BRAKE LIGHTS STAY ON BRAKE LIGHTS WHEN LIGHTS ARE TURNED ON. *TR

THERE IS A SERIOUS BRAKE LIGHT MALFUNCTION ON 2010 MERCURY MILAN'S THAT FORD DEALERSHIPS ARE CHARGING OWNERS UP TO $1000 TO FIX, EVEN ON CARS THAT ARE BARELY OUT OF WARRANTY! ON THESE VEHICLES, WHEN THE HEADLIGHTS ARE ON, THE BRAKE LIGHTS ARE CONTINUOUSLY ON, WHETHER OR NOT YOUR FOOT IS ON THE BRAKE PEDAL! HUNDREDS OF COMPLAINTS ARE FLOODING THE INTERNET WITH THIS PROBLEM AND FORD IS TURNING A BLIND EYE TO IT! AND, THERE IS NO RECALL!! WE JUST FOUND OUT WE HAD THIS PROBLEM TODAY AFTER TAKING OUR CAR FOR ITS FIRST EVER INSPECTION IN THE DELAWARE LANES (WHICH IT FAILED DUE TO THE MALFUNCTION). THIS IS A HUGE SAFETY HAZARD. OWNERS OF THESE CARS ARE BASICALLY RIDING AROUND WITH NO INDICATION OF BRAKING WHEN THEIR LIGHTS ARE ON AND NO KNOWLEDGE THAT THEY HAVE A PROBLEM. PEOPLE ARE GOING TO BE GETTING REAR-ENDED IN LARGE NUMBERS. IS IT GOING TO TAKE PEOPLE GETTING INJURED AND/OR KILLED LIKE IN THE RECENT GM IGNITION KEY FIASCO BEFORE FORD TAKES ANY ACTION? SOMETHING NEEDS TO BE DONE.

I PURCHASED MY 2010 MERCURY MILAN LAST YEAR IN JULY 2013. THIS WEEKEND I STARTED HAVING AN ISSUE WITH A LOUD THUMPING SOUND COMING FROM UNDER THE HOOD, ON IGNITION, GEAR CHANGING AND ACCELERATION. TOOK IT TO THE DEALER TODAY AND WAS INFORMED THAT MY SUBFRAME IS COMPLETELY BROKEN. IT WAS NEVER WELDED, WHICH I WAS ALSO INFORMED THAT IT SHOULD HAVE BEEN. MEANING THIS WAS AN ISSUE BEFORE I PURCHASED MY VEHICLE. MY ENGINE HAS MOVED 2 INCHES FORWARD, THE TECHNICIAN MOVED MY ENGINE WITH HIS BARE HAND BACK AND FORWARD. BOTH OF MY FRONT WHEEL AXLES ARE BROKEN DUE TO THE PRESSURE OF THE ENGINE NOT BEING SECURED WITH THIS SUBFRAME. I'M NOT REALLY GREAT WITH CAR REPAIRS KNOWLEDGE, BUT EVEN I KNOW THIS IS A MAJOR ISSUE. I BOUGHT THE EXTENDED WARRANTY WITH MY CAR DURING PURCHASE AND THEY WON'T PAY FOR THE REPAIR. I WAS QUOTED $600 FOR PARTS AND $624 FOR LABOR. NOT INCLUDING MY WHEEL AXLES THAT HAVE TO BE REPAIRED DUE TO THIS ISSUE. I HAVE CONTACTED THE BBB AND THE VP OF THE DEALER, CONCERNING THIS ISSUE. THE DEALER WAS SUPPOSED TO DO A COMPLETE INSPECTION OF MY VEHICLE AND THEY DID NOT. THEY SAY THEY STAND BY THEIR INSPECTIONS AND GUARANTEE. NOT THIS TIME!! IT'S NOT FAIR FOR ME TO PAY FOR THIS REPAIR BUT IF I DON'T, I WON'T HAVE A VEHICLE TO DRIVE. FORD HAS TO DO SOMETHING. THIS IS THEIR NEGLIGENCE AND THIS ISSUE COULD HAVE CAUSED A SERIOUS SAFETY ISSUE FOR ME AND MY FAMILY. I WILL UPDATE THIS POST AS I FIND OUT MORE INFORMATION FROM THE DEALERSHIP. IF YOU ARE HAVING THIS ISSUE OR HAD THIS

BRAKE LIGHT TAIL LIGHT JUST STOPPED WORKING. SEEMS TO BE A COMMON EXPENSIVE PROBLEM THAT FORD SHOULD STAND BY. I WISH THERE WAS AN AFTERMARKET TAIL LIGHT ASSEMBLY. LED'S SHOULD LAST LONGER THAN FOUR YEAR'S. *TR

TWICE TAIL LAMP HAS FAILED & IS NOT UNDER WARRANTY. BRAKE LITE QUITS WORKING WITHOUT DRIVER KNOWING. *TR

WHEN TRYING TO ACCELERATE MY CAR CHUGS AND FEELS AS IF IT WANTS TO STALL. I HAVE TO ACCELERATE AT A VERY VERY SLOW PACE. *TR

LED BRAKE LIGHT FLICKERS ON AND OFF. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE CHECK ENGINE SOON AND WRENCH WARNING ICON WAS ILLUMINATED. ADITIONALLY, THE CONTACT STATED THAT SHE HAD RECEIVED A CUSTOMER SATISFACTION DIRECTLY RELATED TO FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 19,000.

BOTH TAIL LAMPS ILLUMINATE IRREGULARLY. SOMETIMES ONE WILL STAY ON ALL THE TIME AS IF BRAKING, OTHER TIMES ONE WILL COME ON ,BUT FLICKER AND STILL OTHER TIMES THEY WON'T WORK AT ALL. WHILE DRIVING, I HAVE NO IDEA IF THEY ARE WORKING CORRECTLY OR NOT. I AM CONCERNED THAT I WILL GET HIT FROM BEHIND DUE TO THIS PROBLEM. *TR

I WAS DRIVING ON THE HIGHWAY GOING ABOUT 70MPH WHEN MY CAR JOLTED. THEN FROM THERE IT DECELERATED VERY FAST. I PUSHED ON THE GAS AND NOTHING IT FELT LIKE IT WAS IN NEUTRAL WITH NOTHING HAPPENING. I QUICKLY WAS ABLE TO GET INTO THE BREAKDOWN LANE BUT DUE TO BEING IN THE HIGH SPEED LANE I ALMOST GOT HIT BY 2 CARS. AS I PULLED OVER IT FELT LIKE THE CAR WAS ABOUT TO STALL. I SHUT THE CAR OFF AND WAITED. I TURNED IT BACK ON AND IT DROVE FINE. ABOUT 2 MONTHS AGO I HAD STOPPED AT A STOP SIGN AND WHEN I WENT TO DRIVE MY CAR AGAIN FELT LIKE IT WAS IN NEUTRAL NO MATTER HOW MUCH I PRESSED ON THE GAS IT DID NOT GO ANYWHERE... EVEN THOUGH IT WAS IN THE DRIVE GEAR. I SHUT IT OFF AND TURNED IT ON AND IT WAS FINE. MY CAR FEELS LIKE IT HESITATES AND BUCKS SOMETIMES WHEN I AM DRIVING ALSO. THIS SEEMS EXTREMELY DANGEROUS SEEING AS I WAS ALMOST IN AN ACCIDENT YESTERDAY ON THE HIGHWAY. I WAS TOLD I NEEDED TO SEE IF MY VIN WAS PART OF THE CAMPAIGN RECALL TO GET THIS FIXED. I WILL SAY IF I FIND OUT ITS NOT PART OF THE RECALL EVEN THOUGH ITS LISTED IN IT THEN I WILL NEVER BY A FORD OR MERCURY EVERY AGAIN BECAUSE IT SHOWS THEY COULD CARE LESS ABOUT HOW DANGEROUS SOMETHING IS AND ITS FORDS FAULT NO FAULT OF MINE! *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE REAR BRAKE LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TAIL LIGHT ASSEMBLY NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 49,500 AND THE CURRENT MILEAGE WAS 50,000. UPDATED 8/12/14*CN THE CONSUMER STATED THE RIGHT STOP LIGHT WAS ALWAYS ON WITH THE TAIL LIGHT. THEN THE RIGHT SIDE LIGHT WENT OUT. UPDATED 09/23/14

DRIVER'S SIDE TAILLIGHT ILLUMINATES AS IF THE BRAKES ARE APPLIED THE ENTIRE TIME THE HEADLIGHTS ARE ON. *TR

THE VEHICLE SUDDENLY STALLED WHILE DRIVING AT HIGHWAY SPEEDS (55MPH) IN HEAVY TRAFFIC. RAPID DECELERATION AND MANY DASHBOARD LIGHTS CAME ON. I WAS ABLE TO CHANGE TO THE RIGHT LANE AND THEN BRING THE VEHICLE TO A STOP ON THE SHOULDER SAFELY, AVOIDING AN ACCIDENT, AS THE CAR WAS IN RAPID DECELERATION AND STEPPING ON THE GAS WAS UNRESPONSIVE. THERE WAS NO ACCELERATION, OR ENGINE NOISE OR RESPONSE WHEN I STEPPED ON THE GAS PEDAL WHILE IN DRIVE POSITION AND THE KEY IN THE ON POSITION.I TURNED THE CAR OFF FOR SEVERAL MINUTES, WONDERING WHAT TO DO. I THEN TURNED THE KEY BACK ON, AND THE CAR WAS ABLE TO DRIVE. I TOOK SIDE ROADS HOME AND THEN SCHEDULED AN APPOINTMENT AT THE SELLING MANUFACTURER DEALERSHIP. THE DEFECT WAS IN THE THROTTLE BODY? THEY WOULD NOT COVER THE $500 REPAIR UNDER THE NEW VEHICLE WARRANTY (OUT ON TIME), THE $1700 EXTENDED WARRANTY I PURCHASED (NOT COVERED PART), THE EMISSIONS WARRANTY (NOT COVERED PART) OR THE HYBRID WARRANTY ( NOT COVERED PART), OR ANY RECALL, OR GOODWILL SERVICE PLAN OR SERVICE BULLETIN REPAIRS. THEN I FOUND OUT THERE WAS A SETTLEMENT WITH THE NHTSA FOR SIMILAR INCIDENTS THAT FORD AGREED TO EXTEND THE WARRANTY ON THE THROTTLE BODY FOR 150,000 MILES OR 10 YEARS. (THIS VEHICLE IS A 2010 WITH JUST OVER 20,000 MILES. THEY SAID IT IS NOT COVERED UNDER THE SETTLEMENT BECAUSE IT A HYBRID AND THEY WERE NOT INCLUDED IN THE SETTLEMENT. I THINK THAT THIS PREMATURE FAILURE OF AN ITEM THAT THEY WILL REPLACE IF DEFECTIVE IN 150,000 MILES OR TEN YEARS AS PART

BACK TAIL LIGHT ASSEMBLY (LED PANEL) OF THE 2010 MILAN IS FAULTY. SOME LIGHTS WOULD NOT LIGHT UP AT ALL AND AT ONE POINT SOMEONE REPORTED NONE WERE LIGHTING UP. THE CAR WAS JUST OVER THE WARRANTY WITH ONLY 16,000 MILES. CHECKING ONLINE IT APPEARS THIS IS A SERIOUS PROBLEM WITH THIS MODEL AND YEAR CAR AND MANY HAVE EXPERIENCED THE PROBLEM WITH LOW MILEAGE EVEN WITH REPLACEMENT PANELS (AT UPWARDS OF $400 FOR THE PART). SINCE IT IS IMPOSSIBLE FOR A DRIVER TO KNOW IF/WHEN THE LIGHTS ARE OR ARE NOT WORKING - IT IS A SERIOUS DANGER FOR ANYONE DRIVING BEHIND A MILAN. NHTSA SHOULD FORCE A RECALL OF THE PARTS BEFORE SOMEONE IS REAR ENDED AND KILLED. FORD AND THEIR DEALERSHIPS DO NOT CARE. *TR

WHEN THE HEADLIGHTS SWITCH IS IN THE ON OR PARKING LIGHTS ONLY, THE RIGHT AND LEFT BRAKE LIGHTS COME ON AT FULL BRIGHTNESS. WHEN BRAKES PEDAL IS DEPRESSED, THERE IS NO CHANGE IN BRIGHTNESS OF RIGHT AND LEFT BRAKE LIGHTS AND THE CENTER REAR BRAKE LIGHT ILLUMINATES. WHEN THIS WAS TAKEN IN FOR A REQUIRED NY STATE INSPECTION, THE VEHICLE FAILED DUE TO THIS ISSUE. THE MECHANIC WORKING ON THE VEHICLE HAS STATED THAT THIS IS A VERY COMMON ISSUE WITH THIS YEAR, MAKE AND MODEL. DEALER HAS BEEN CONTACTED AND STATED THE COST WOULD BE IN EXCESS OF $1,000 TO REPAIR THIS ISSUE. THIS IS A SAFETY ISSUE THAT IS MOST LIKELY TO LEAD TO REAR END COLLISIONS AND IS COMMON IN SEVERAL DIFFERENT VEHICLES OF THIS YEAR, MAKE AND MODEL. MANUFACTURER SHOULD BE RECALLING VEHICLES OF THIS YEAR, MAKE AND MODEL TO REPAIR THIS ISSUE. *TR

I WAS MERGING ONTO A HIGHWAY GOING ABOUT 60 MPH. MY CAR SUDDENLY WENT INTO AN IDLE AND THE WRENCH ICON CAME ON IN THE INDICATOR DASH. LUCKILY, I WAS ABLE TO PULL OVER TO THE SHOULDER AND NO VEHICLE WAS BEHIND ME. I TURNED OFF THE CAR AND WAS THEN ABLE TO ACCELERATE. LATER IN THE DAY, I WAS AGAIN DRIVING ON THE HIGHWAY AT ABOUT 65 MPH. WHEN THE SAME THING HAPPENED. I THEN WENT DIRECTLY TO A FORD DEALER. THEY IMMEDIATELY KNEW WHAT THE PROBLEM WAS AND SAID FORD HAD EXTENDED THEIR WARRANTY ON THIS PROBLEM TO 120,000 MILES. THIS IS RIDICULOUS! I AM SURE SOMEONE WILL AND PROBABLY HAVE BEEN FATALLY INJURED BECAUSE OF THIS ISSUE.THERE NEEDS TO BE A RECALL!! *TR

THE PASSENGER SIDE LED TAIL LIGHT IS NO LONGER WORKING. THE CAR IS NOT EVEN 5 YEARS OLD YET. LEDS SHOULD NOT FAIL THIS QUICKLY SINCE THIS IS A CRITICAL SAFETY PART. MY UNDERSTANDING IS THAT IT IS NOT COVERED UNDER MY FORD PREMIUM LEVEL EXTENDED WARRANTY. IT IS A COSTLY PART. *TR

AFTER BEING TOLD ON SEVERAL OCCASIONS THAT OUR LEFT TAIL LIGHT AND BRAKE LIGHT WAS NOT WORKING, ON 5/19/14 OUR 2010 MILAN WAS TAKEN IN FOR ROUTINE MAINTENTANCE BY THE DEALER. AT THAT TIME,THEY WERE ASKED TO ADDRESS THE TAIL LIGHT AND BRAKE LIGHT PROBLEM. THE VEHICLE HAD 35,070 MILES ON THE ODOMETER AND ALTHOUGH THE NEW CAR WARRANTY HAD EXPIRED, WE HAD PURCHASED BOTH PREMIUM CARE AND ESP AT THE TIME OF PURCHASE TO THE TUNE OF OVER $2000. I WAS SHOCKED AND VERY ANGRY WHEN I WAS INFORMED THAT THE LEFT LED TAIL LIGHT WOULD NEED TO BE REPLACED AT A COST OF OVER $400 AND IT WOULD NOT BE COVERED UNDER EITHER PROGRAM. SUBSEQUENTLY, IN CHECKING THE SMALL PRINT, I DISCOVERED THAT LED LIGHTS WERE INDEED EXCLUDED UNDER EITHER PROGRAM. CHECKING FURTHER, I FOUND THAT THERE ARE NUMEROUS COMPLAINTS OF WHAT CERTAINLY APPEARS TO BE A MANUFACTURER DEFECT AND A SAFETY ISSUE REGARDING THE LED TAIL LIGHTS THE FORD DEALER SERVICE ADVISOR DID NOT SEEM BE SURPRISED AT MY OUTRAGE SINCE THIS SEEMINGLY IS A PROBLEM THAT HE EVIDENTLY HAS DEALT WITH BEFORE. NOW IT APPEARS MY RIGHT BRAKE LIGHT IS STAYING LIT AND DOES NOT FUNCTION WHEN THE BRAKE IS APPLIED AND I COULD BE FACED WITH A $1000 REPAIR BILL. EVIDENTLY FORD IS GOING TO HAVE TO BE FORCED TO ADDRESS THIS PROBLEM. ONE COULD BE DRIVING ALONG WITHOUT KNOWING THEIR STOP/BRAKE LIGHTS WERE NOT WORKING SINCE THERE IS NO VISUAL ALERT ON THE MESSAGE CENTER AND WONDER WHY THEY WERE SUDDENLY REAR-ENDED BY A FOLLOWING VEHICLE AT A TRAFFIC LIGHT. BESIDES THE EXP

BRAKE LIGHT FAILURE. CAR HAS LED BRAKE/TAIL LIGHTS. BRAKE LIGHT ON LEFT SIDE WOULD INTERMITTENTLY FLASH WHEN HEADLIGHTS ON. CHANGED COMPLETE TAILLIGHT. ($375) PROBLEM FIXED. 13 MONTHS LATER SAME BRAKE LIGHT FAILED, BRAKE LIGHT DOES NOT ILLUMINATE AT ALL. WIRING OK, NEEDS ANOTHER TAIL LIGHT ASSEMBLY. ANOTHER $375. *TR

IN APRIL 2013 I NOTICED THAT MY LEFT BACK TAIL LIGHT WOULD GO OUT AND COME BACK ON INTERMITTENTLY. EVENTUALLY THE TAIL LIGHT STAYED ON, BUT IT WAS NOT A NORMAL TAIL LIGHT THE BRIGHTNESS INDICATED THAT IT WAS A BRAKE LIGHT. EVERY TIME I TURN ON MY LIGHTS THE BRAKE LIGHT ILLUMINATES AS A TAIL LIGHT. NOW MARCH 2014 MY BRAKE LIGHT IN MY BACK WINDOW WENT OUT. I REPLACED THE BULB IN THIS LIGHT. TWO WEEKS AGO MAY 2014 MY TAIL LIGHT ON THE RIGHT SIDE WENT OUT AND WHEN I USED MY BRAKES THE RIGHT BRAKE WOULD BLINK LIKE A BLINKER. CURRENTLY TODAY. I HAVE A TAIL LIGHT ON THE LEFT THAT IS AS BRIGHT AS THE BRAKE, WHEN THE TAIL LIGHTS ARE ON I DON'T HAVE A BRAKE LIGHT. WHEN THE LIGHTS ARE OFF THE BRAKE LIGHT WORKS. ON THE RIGHT SIDE I DO NOT HAVE A TAIL LIGHT OR A BRAKE LIGHT. SO WHEN THE LIGHTS ARE ON, I HAVE ONE TAIL LIGHT OUT COMPLETELY. WHEN I HAVE MY TAIL LIGHTS ON THE ONLY BRAKE LIGHT I HAVE IS IN THE BACK WINDOW. I CALLED TODAY ABOUT REPLACEMENTS AND WAS QUOTED $376.20 A PIECE! THAT IS ONLY THE PART. I DID HAVE AN ELECTRICIAN FRIEND COME OUT AND TEST THE WIRING AND NOPE NOT THE WIRING, IT IS ALL IN THE LIGHT. I CAN NOT AFFORD TO GET THIS FIXED. FORD NEEDS TO STEP UP! THIS IS THE 6TH FORD WE HAVE HAD. THIS IS THE ONLY ISSUE I HAVE EVER HAD. IF FORD DOES NOT TAKE REASONABILITY I WILL BE TRADING IT IN FOR A TOYOTA! *TR

WHILE DRIVING AT APPROXIMATELY 60 TO 65MPH, THE CAR LOST POWER AND DECREASE SPEED WHILE MAINTAINING CONTROL OF THE VEHICLE, PULL TO THE SIDE OF THE ROAD, CAR WAS STILL RUNNING AND AFTER TURNING OFF AND RESTARTING AND ENTERING THE HIGHWAY AGAIN PROBLEM PERSISTED WITH THE SAME RESULTS. *TR

I HAVE MERCURY MILAN AND I HAD AN ACCIDENT. A CAR WAS TURNING AND TURNED IN FRONT OF ME I SWERVED AND HIT THE CAR THAT WAS TURNING A STOP SIGN, STREET SIGN, AND A TREE. THE AIR BAGS DID NOT DEPLOY. THE CAR WAS TOTALED. *TR

IMMEDIATELY AFTER ENTERING A MAIN HIGHWAY, THE ENGINE SEEMED TO DIE YET IDLED AROUND 1000 RPM. THE DASH LIGHTS CAME ON, THE ENGINE SPUTTERED, BUT WOULDN'T INCREASE SPEED AND VEHICLE WOULDN'T MOVE MORE THAN 2 OR 3 MILES PER HOUR. AFTER GETTING IT OFF ROAD AND TURNING IGNITION OFF FOR A COUPLE OF MINUTES, IT STARTED AND DROVE FINE. *TR