Page 4 of 10 · complaints 151–200 of 451

2008 Mercury Milan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Air Bags
Filed Jan 9, 2018IN

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (COURTESY FORD LINCOLN, 3533 N VERMILION ST, DANVILLE, IL 61832) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THE RECALL REMEDY UNTIL LATE SPRING OF 2018. THE MANUFACTURER WAS CONTACTED AT 866-436-7332 AND STATED THAT THEY WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

Service Brakes
Filed Jan 9, 201841,000 milesOK

ON 01/05/18 I HAD TO SLAM ON BRAKES TO AVOID A CAR RUNNING A STOP SIGN ON A CITY STREET. THE BRAKE PEDAL VIBRATED-PULSED AS ABS SYSTEM ACTIVATED. THEN THE PEDAL WENT ALL THE WAY TO THE FLOOR AND BARELY STOPPED BEFORE HITTING THE OTHER CAR. SCARED ME BAD! AFTER, THE BRAKES ARE VERY SOFT AND PEDAL TRAVEL IS DEFINITELY MUCH MORE THAN BEFORE. THIS IS DANGEROUS AND AFTER A QUICK GOOGLE I FIND THIS IS NOT AN UNCOMMON PROBLEM. I HAVE ALSO NOTICED THAT THE COMPLAINTS CONCERNING THE ABS SYSTEM HAVE A WIDE RANGE OF OCCURRENCES THAT SEEMS NOT TO BE ASSOCIATED WITH MILEAGE. I AM THE ORIGINAL OWNER AND MY CAR HAS LESS THAN 42,000 MILES. I'VE SEEN COMPLAINTS OF THIS HAPPENING TO CARS WITH OVER 150,000 MILES. THAT WOULD SEEM TO RULE OUT THE NOTION OF WORN OUT ABS PUMPS. WITH A PART REPLACEMENT COST IN THE $600 RANGE (NOT INCLUDING INSTALLATION) I CAN SEE WHY FORD HESITATES TO ISSUE A RECALL BUT A RECALL IS WHAT SHOULD BE DONE. THIS IS DEFINITELY A SAFETY CONCERN! I URGE YOU TO PLEASE SEE THIS TREND THAT HAS BEEN GOING ON FOR WAY TOO LONG!

Air Bags
Filed Jan 5, 2018169,000 milesIN

TAKATA RECALL I HAVE CONTACTED MY CARLOT WHOM TOLD ME TO CONTACT FORD.I DID SO I TOLD THEM OF THE ISSUE AND I WAS BLOWN OFF I THEN PROCEEDED TO INFORM THEM THAT I HAVE A FAMILY OF 5 IN WHICH I NEED USE OF MY PASSENGER SEAT THEY CONTINUED TO SAY THEY UNDERSTAND MY FRUSTRATION AND THAT I WOULD NOT BE COMPENSATED FOR THIS INCONVENIENCE I WAS TOLD BY MY CARLOT THAT I WOULD HAVE TO TRADE MY VEHICLE IN WHICH I WOULD HAVE TO PAY CASH FOR I NEED THIS TO BE ESCALATED TO HIGHER LEVELS OF HELP

Air Bags
Filed Jan 4, 2018NY

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 176V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DELACEY FORD AT 716-668-1200 WHERE THEY MADE AN APPOINTMENT FOR THE CONTACT TO HAVE THE RECALL REPAIR; HOWEVER, THE PART WAS NOT YET AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Jan 3, 2018110,000 milesIN

LOSS OF BRAKES WHEN ABS WAS ACTIVE AND HIT A BUMP. THIS HAS OCCURRED SEVERAL TIMES AND EACH TIME THE PEDAL GOES TO NEAR THE FLOOR WITH GREATLY INCREASED STOPPING DISTANCE.

Air Bags
Filed Jan 3, 2018IA

TAKATA RECALL - I RECEIVED THE RECALL NOTICE, DATED MARCH, 2017, INSTRUCTING ME TO CONTACT MY DEALER (MASON CITY FORD LINCOLN) FOR A FREE REPLACEMENT AIRBAG. UNFORTUNATELY, I BROKE MY BACK ON CHRISTMAS EVE, 2016 AND HAD EXTENSIVE SURGERY IN AUGUST, 2017, SO I DID NOT MAKE THE CALL TO THE DEALERSHIP WHERE I HAD PURCHASED THE VEHICLE UNTIL JANUARY 3, 2018. AT THAT TIME, THE SERVICE REPAIR PERSON INFORMED ME THAT THE REPLACEMENT PART NECESSARY TO REMEDY THE SITUATION HAD NOT YET BEEN MADE AVAILABLE TO HIM BY THE COMPANY. I ASKED SPECIFICALLY, "SO YOU ARE TELLING ME THAT THERE IS NO WAY YOU ARE ABLE TO OBTAIN THE PART AT THIS TIME TO MAKE THE REPAIR NEEDED TO MAKE THIS VEHICLE SAFE?" THE SERVICE PERSON REPLIED THAT WAS CORRECT, THAT THERE WAS NOTHING HE COULD DO. I AGAIN RESTATED, "SO I AM JUST SUPPOSED TO CONTINUE DRIVING AROUND WITH AIRBAGS FULL OF SHRAPNEL?" HE REPLIED THAT HE WAS SORRY. OBVIOUSLY, THIS RESPONSE AND COMPLETE LACK OF REMEDIAL OPTIONS IS DANGEROUS AND UNACCEPTABLE. IT IS PREPOSTEROUS THAT LIVES CONTINUE TO BE AT STAKE DUE TO A LACK OF PARTS, THAT THIS FACT IS WELL DOCUMENTED (SEE WWW.SAFERCAR.GOV) AND NOTHING IS BEING DONE TO FORCE THE COMPANY'S HAND, WHILE IN THE MEANTIME THEY ARE CONVENIENTLY ABLE TO MAKE USE OF THE NATION'S BANKRUPTCY COURTS TO FURTHER MITIGATE THEIR LOSSES. IN WHAT WAY IS THE CONSUMER BEING PROTECTED HERE? WHAT IS THE POINT OF A RECALL IF THE CONSUMER IS UNABLE TO RID HIMSELF OF THE DEFECTIVE PRODUCT? OBVIOUSLY, THERE IS A VERY SERIOUS FLAW

Service Brakes
Filed Jan 2, 2018150,300 milesWI

AFTER AN ABS EVENT THE BRAKE PEDAL IS SOFT, MUSHY, GOES HALFWAY DOWN, AND PUMPS UP. IT SEEMS LIKE AIR IS INTRODUCED INTO THE SYSTEM AS BLEEDING THE BRAKES FIXES THE LOW BRAKE PEDAL. THIS HAS HAPPENED THREE TIMES. I BELIEVE THE PROBLEM TO BE IN THE ABS CONTROLLER.

Air Bags
Filed Jan 2, 2018PA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALERS (C. HARPER CHEVROLET BUICK CADILLAC, 4435 PENNSYLVANIA 51 N, BELLE VERNON, PA 15012, (724) 929-8000) AND (KENNY ROSS FORD, 104 BLACK HILL RD, IRWIN, PA 15642, (724) 864-3601) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. MONTHS AGO, THE DEALERS STATED THAT THE CONTACT WOULD NEED TO WAIT TO RECEIVE A SECOND LETTER. THE CONTACT RECEIVED A RECALL NOTICE MONTHS LATER INDICATING THAT THE PARTS MAY BECOME AVAILABLE IN SPRING OF 2018. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER TO RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 28, 2017PW

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (MCCAFFERTY FORD, 1939 E LINCOLN HWY, LANGHORNE, PA 19047) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF .. *TR

Air Bags
Filed Dec 28, 2017PA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FRED BEANS FORD OF WEST CHESTER AT (610) 696-4700 (1155 WEST CHESTER PIKE, WEST CHESTER, PA 19382) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 27, 2017NJ

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V024000 (AIR BAGS) AND 16V383000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (HOLMAN FORD, 3641 RT 42 SOUTH, TURNERSVILLE, NJ 08012) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 27, 2017FL

I'M JUST NOW GETTING A RECALL LETTER STATING THAT PARTS FOR MY CAR HAVE BEEN RECALLED AND IT APPEARS AS THOUGH THEY HAVE KNOWN SINCE JULY 2016. ADDITIONALLY IT STATES THAT THEY HAVE SENT ME A PREVIOUS LETTER WHICH IS ENTIRELY NOT FACTUAL AND THIS IS THE FIRST I'M HEARING ABOUT IT. ALSO THERE IS NO FIX? SO HOW AM I SUPPOSE TO TRUST THE SAFETY OF MY CAR WHEN THEY CAN'T EVEN FIX IT FOR ME? I ALSO FIND IT CONVENIENT THAT THEY ARE JUST NOW LETTING ME NOW, NOW THAT IT'S OVER THE STATUTORY TIME FRAME IN WHICH THEY WOULD HAVE TO FIX ON THEIR DIME.

Air Bags
Filed Dec 26, 2017113,000 milesCA

TAKATA RECALL - I CALLED THE DEALERSHIP TO GET MY CAR SERVICED FOR THE AIRBAG RECALL REPLACEMENT AND THEY STATED THEY RECEIVED A LETTER INFORMING THEM THERE ARE NO AIRBAG PARTS TO REPLACE THE RECALLED EQUIPMENT DUE TO TAKATA FILING FOR BANKRUPTCY. THE DEADLINE FOR FILING PROOF OF CLAIM IS 12/27/2017 BUT NO PARTS WILL BE AVAILABLE UNTIL SPRING 2018, ACCORDING TO THE LETTER THE DEALERSHIP RECEIVED. I DID SUBMIT A CLAIM FORM ON THE TKRESTRUCTURING.COM/PPIC PAGE AS WELL.

Air Bags
Filed Dec 26, 2017WI

TAKATA RECALL NOT BEING RESOLVED TIMELY. STILL WAITING FOR FREE AIRBAG REPLACEMENTS WHERE HAVE NOTIFIED OUR DEALER SEVERAL TIMES WHERE DEALER HAS TOLD ME FORD COMPANY IS NOT SUPPLYING THE REPLACEMENTS (???) WHEN WILL THIS BE RESOLVED SO THEY MAY BE REPLACED?

Service Brakes
Filed Dec 26, 2017109,000 milesMI

AFTER AN ABS EVENT (BRAKING IN SNOW) , THE BRAKE PEDAL SANK TO THE FLOOR, REPEATEDLY SINKS TO THE FLOOR AND WILL NO LONGER STOP THE VEHICLE SAFELY. THIS IS THE FOURTH OCCURRENCE OF THIS MALFUNCTION. PREVIOUSLY BRAKE PUMPING OR BLEEDING RESTORED NORMAL OPERATION. THIS TIME REQUIRED SERVICE FROM MY CERTIFIED MECHANIC, WHO DIAGNOSED A FAILED HYDRAULIC CONTROL UNIT OF THE ABS SYSTEM.

Service Brakes
Filed Dec 25, 201797,000 milesOH

EVERY TIME THE ANTI LOCK BRAKES ENGAGE, THE BRAKES GO SOFT AND TO THE FLOOR. IT IS CURRENTLY IN THE SHOP ( CURRENTLY 10 DAYS) AND THEY CAN'T SEEM TO FIX THE ISSUE. THIS LAST TIME I WAS DRIVING ABOUT 35 MPH AND WENT TO STOP AT A STOP LIGHT AND DID NOT STOP BEFORE IT AND WENT INTO THE INTERSECTION. THE BRAKES NEVER REGAINED HARDNESS.

Air Bags
Filed Dec 23, 2017IL

TAKATA RECALL FORD HAS NOW WARNED US BY MAIL THAT WE SHOULD NOT ALLOW ANYONE TO SIT IN THE FRONT PASSENGER SEAT OF THIS VEHICLE. THEY HAVE ALSO ADVISED THAT REPAIRS WILL NOT BE AVAILABLE UNTIL SPRING 2018 AND THAT THOSE REPAIRS WILL BE MADE IN A PRIORITY ORDER DETERMINED BY THE NHTSA. THIS IS TOTALLY UNACCEPTABLE. SINCE THE REMEDY PARTS HAVE ALREADY BEEN DELAYED ONCE, IT IS POSSIBLE THAT THIS CAR COULD BE UNSAFE FOR A FRONT SEAT PASSENGER FOR A VERY LONG TIME. SINCE THIS IS THE SECOND OF OUR CARS NOW CONSIDERED UNSAFE FOR FRONT SEAT PASSENGERS, WE ARE VERY UPSET. SOMETHING MORE HAS TO BE DONE TO GET THESE REPAIRS COMPLETED IN A MORE TIMELY MANNER. ALSO, WE PLANNED TO SELL THIS CAR IN THE NEXT YEAR. NO ONE WILL WANT TO PURCHASE A VEHICLE WITH AN UNUSABLE FRONT PASSENGER SEAT, SO WE NOW HAVE A VEHICLE WITH NO RESALE VALUE. WHO IS GOING TO REIMBURSE US FOR THAT?

Service Brakes
Filed Dec 21, 2017150,000 milesMI

NO BRAKES AFTER ABS COMES ON DURING DRIVING ON SLIPPERY ROADS OR WET ROADS. PEDAL GOES TO THE FLOOR. WILL NOT RESET. ALL OF THE BRAKES AND CALIPERS HAVE BEEN CHANGED OR CHECKED. HAVE TO PUMP TO HAVE BRAKES TO GET PEDAL TO BE ABLE TO STOP.

Service Brakes
Filed Dec 20, 201753,345 milesWI

BRAKES WERE APPLIED HARD TO AVOID DOG RUNNING OUT IN ROAD, AFTER THIS HAPPENED THE BRAKE PEDAL SINKS TO FLOOR THEN BRAKES SUDDENLY SLAM ON WHEN PEDAL IS ALMOST AT THE FLOOR. YOU HAVE TO PUMP THE BRAKE PEDAL TO GET NORMAL PRESSURE FOR ONE STOP. FUSE WAS REMOVED FOR ABS PUMP AND BRAKE PEDAL RETURNS TO NORMAL HEIGHT AND BRAKES WORK NORMALLY WITHOUT ABS HELP. WHEN ABS PUMP FUSE IS REPLACED BRAKE PEDAL GOES SOFT AGAIN. HAS BEEN AN ONGOING PROBLEM FOR SEVERAL MONTHS.

Air Bags
Filed Dec 20, 2017PA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (APPLE FORD LINCOLN OF YORK, 1801 WHITEFORD RD, YORK, PA 17402) STATED THAT PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT

Air Bags
Filed Dec 20, 2017NY

DEALER IS NOT RESPONSIVE TO REQUESTS ON PROGRESS WITH REPLACING TAKATA EXPLOSIVE AIRBAGS

Air Bags
Filed Dec 19, 2017IA

TAKATA RECALL. I RECEIVED A LETTER FROM FORD IN JULY 2016 NOTIFYING ME OF THE RECALL. I HAVE CONTACTED MY DEALER SEVERAL TIMES IN THE LAST YEAR AND HALF AND THEY HAVE NEVER HAD A REPLACEMENT BAG AVAILABLE, CITING THE PARTS HAVE NOT YET BEEN AVAILABLE TO THEM. THIS IS AN EXTREMELY LONG WAIT FOR A DEADLY RECALL AND WOULD LIKE TO GET THIS TAKEN CARE OF AS SOON AS POSSIBLE.

Service Brakes
Filed Dec 17, 2017166,000 milesOH

THIS IS THE SECOND YEAR IN A ROW THAT MY MILAN HAS LOST ALL BRAKES AFTER THE ABS WAS ENGAGED ON A SLUSHY WINTER ROAD. IN 2016 MY WIFE WAS DRIVING AND THE CAR IN FRONT OF HER STOPPED ABRUBPTLY SO SHE HIT THE BRAKES THE CAR ENGAGED THE ABS AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. I TOOK IT TO MY MECHANIC HE REPLACED THE ABS MPDULE AND EVERYTHING WAS GOOD UNTIL THE DAY BEFORE YESTERDAY. AGAIN MY WIFE WAS DRIVING THE WEATHER GOT BAD AND THE ROADS TURNED TO SLUSH. SHE SAYS THE CAR FELT LIKE IT WAS TRYING TO APPLY THE BRAKE WHILE SHE WAS NOT. THEN SHE WENT TO SLOW DOWN FOR A CURVE THE ABS ENGAGED THE PEDAL WENT STRAIGHT TO THE FLOOR AND THE CAR LOST CONTROL. SLAMMING INTO THE CURB QUITE HARD. NOW I HAVE TO REPLACE ANOTHER ABS MODULE AS WELL AS HAVE THE CAR INSPECTED FOR ANY OTHER DAMAGE CAUSED BY THE IMPACT AND POSSIBLY PAY FOR THAT. THANKFULLY NOBODY WAS HURT IN EITHER OF OUR INCIDENTS BUT THIS IS A SERIOUS FLAW IN THIS CAR THAT CAN POTENTIALLY HURT OR KILL PEOPLE.

Air Bags
Filed Dec 17, 2017MN

TAKATA INFLATORS: THERE SEEMS TO HAVE BEEN ENOUGH TIME NOW TO GET THE AIRBAGS REPLACED. THIS IS MY DAUGHTERS CAR AND I JUST THINK THAT IF THIS WERE THE DAUGHTER OF A BIG WHEEL AT TAKATA, THE AIR BAG WOULD HAVE BEEN REPLACED ALREADY. ENOUGH TIME, GET IT DONE !!!!

Service Brakes
Filed Dec 17, 2017121,700 milesOH

THERE IS A SERIOUS ISSUE WITH THE BRAKES GOING OUT AFTER THE ABS IS ACTIVATED. ANYTIME THE ABS IS ACTIVATED THERE IS A BRAKE LOSS FOR A LONG PERIOD OF TIME.THE OTHER DAY I LOST MY FRONT BRAKES AFTER THE ABS WENT OFF ON A SNOWY DAY. I SLID THROUGH AN INTERSECTION WITH JUST THE REAR BRAKES. I HAD TO DRIVE HOME WITH JUST THE REAR BRAKES IN THE SNOW. PLEASE NOTE THAT THE MASTER CYLINDER IS FULL. THE BRAKES DID COME BACK TO NORMAL A DAY LATER. ALTHOUGH THIS HAPPEN AGAIN AFTER THE ABS WENT OFF. THIS IS A VERY DANGEROUS SITUATION. I HOPE THAT FORD IS CONCERNED ABOUT SAFETY AND WILL TAKE CARE OF THIS PROBLEM SOON. I ALWAYS THOUGHT THAT ANTILOCK BRAKES WERE DESIGNED TO KEEP US SAFE AND NOT PUT US IN A DANGEROUS SITUATION.

Air Bags
Filed Dec 11, 2017NM

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THE DASHBOARD WAS SWELLING ON THE PASSENGER SIDE OVER THE AIR BAG COVERING. THE CONTACT WAS UNABLE TO SEE THE AIR BAG. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A NOTICE FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 9/18/18*JB

Air Bags
Filed Dec 7, 2017NY

2008 MERCURY MILAN. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE PARTS NECESSARY TO COMPLETE THE RECALL WERE NOT AVAILABLE. UPDATED 12/7/2017*JS

Air Bags
Filed Dec 5, 2017AR

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER IN NORTH LITTLE ROCK, ARKANSAS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 2, 201790,000 milesTX

NOTHING HAS HAPPENED AS YET (MY VEHICLE HAS NOT BEEN INVOLVED IN AN ACCIDENT). BUT I AM CONCERNED WITH FORD COMPANY'S SLOW PROCESSING OF THIS RECALL OF TAKATA FRONTAL AIRBAGS. I RECEIVED MY FIRST RECALL NOTICE IN JULY OF 2016 AND HAVE CONTACTED FORD DEALERS IN 3 STATES OVER THE PAST YEAR. "PARTS NOT YET AVAILABLE" IS THE CONSISTENT RESPONSE. NOW THAT TK HOLDINGS AND ITS PARENT COMPANY TAKATA HAVE FILED FOR BANKRUPTCY IN SEVERAL COUNTRIES, I AM CONCERNED THAT THE REPLACEMENT WILL NOT TAKE PLACE AT ALL, AND THAT MY FAMILY MAY UNDERGO SERIOUS INJURY SHOULD THE BAGS MALFUNCTION IN THE EVENT OF AN IMPACT. I WOULD ASK THAT ANY PRESSURE POSSIBLE BE PLACED ON THE COMPANIES INVOLVED TO ENSURE THAT THE RECALL AND REPLACEMENT OF THIS CRITICAL SAFETY FEATURE IS HONORED AS SOON AS POSSIBLE.

Air Bags
Filed Nov 30, 2017PA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (JOHN KENNEDY FORD PHOENIXVILLE, 730 VALLEY FORGE RD, PHOENIXVILLE, PA 19460) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND STATED THAT THEY WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE MANUFACTURER STATED THAT THE CONTACT COULD DRIVE THE VEHICLE UNTIL THE PARTS WERE AVAILABLE AND ADVISED THE CONTACT TO NOT CRASH THE VEHICLE. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 28, 2017TX

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (WAXAHACIE FORD, 1780 US-287 BYP, WAXAHACHIE, TX 75167) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Nov 28, 2017125,000 milesGA

I WAS IN MOTION ON A CITY STREET, AND WHEN WAS NEARING A STOP SIGN I PRESSED THE BRAKE. IT STARTED OUT TIGHT, THEN SLOWLY WENT TO THE FLOOR. I WAS TOLD BY A REPAIR SHOP THE PROBLEM IS WITH THE ABS SYSTEM, AND IS VERY COMMON IN THIS MODEL.

Air Bags
Filed Nov 27, 2017NJ

TAKATA RECALL. DESPITE BEING NOTIFIED OVER A YEAR AGO THAT MY PASSENGER AIRBAG COULD POTENTIALLY CAUSE DEATH TO ANY PASSENGERS IN THE CASE OF DEPLOYMENT, I AM TOLD THAT THERE ARE NO AIRBAG REPLACEMENTS AT THE LOCAL DEALER AND THAT THERE IS NO ESTIMATED TIME FRAME FOR THEIR AVAILABILITY. SO I AM STUCK DRIVING A POTENTIAL DEATH TRAP DUE TO THE NEGLIGENCE OF TAKATA BOTH IN DESIGN AND IN REMEDIATION OF THEIR GRAVE ERROR. TK HOLDINGS SENT ME A POSTCARD URGING THAT I GET THE AIRBAG REPLACED AS TAKATA HAS DECLARED BANKRUPTCY, BUT THERE SEEMS TO BE NO ACTUAL WAY TO DO SO. SO I CONTINUE TO BE STUCK DRIVING AN UNSAFE VEHICLE DUE TO MANUFACTURER NEGLIGENCE.

Air Bags
Filed Nov 27, 2017NC

TAKATA RECALL DEALER FAIL TO REPLACE AIRBAG

Air BagsCrash
Filed Nov 25, 2017110,000 milesIL

TAKATA RECALL. STILL WAITING ON COMPANY TO EITHER REPLACE, REPAIR THE AIRBAGS IN MY CAR. NO CRASH YET. WHY WOULD I WAIT?

Service Brakes
Filed Nov 22, 2017130,000 milesMI

THE FRONT BRAKES NEED FREQUENT REPLACEMENT. THE BRAKES PEDAL HAS WENT TO THE FLOOR WHILE DRIVING AND TRYING TO STOP. I WAS TRAVELING AROUND 45 MPH ON A RURAL ROAD. PUMPING THE PEDAL RETURNED BRAKING POWER. THE CAR SEEMS TO TAKE LONGER TO STOP AND THE BRAKES ARE UNRELIABLE.

Air Bags
Filed Nov 21, 201799,000 milesIL

TAKATA RECALL: I HAVE RCVD NUMEROUS RECALL WARNINGS HOWEVER WHEN I TOOK MY CAR TO MY LOCAL DEALERSHIP THEY SAID THEY HADN'T YET RECEIVED REPLACEMENT AIRBAGS! NOW I'M RECEIVING A NOTICE THAT TAKATA HAS FILED FOR BANKRUPTCY SO I SHOULD TAKE ACTION! HOW AM I SUPPOSED TO TAKE ACTION? WHY AREN'T THESE AIRBAGS AVAILABLE SO THEY CAN BE REPLACED BEFORE A PROBLEM?

Service Brakes
Filed Nov 21, 201743,289 milesNY

WHEN DRIVING AND TRYING TO BRAKE, THE PEDDLE GOES ALL THE WAY TO FLOOR & THE CAR DOES NOT STOP. THIS HAS HAPPENED ON MULTIPLE OCCASIONS. HAVE ALMOST HIT CARS & PEDESTRIANS. THIS IS VERY DANGEROUS AND I DO NOT FEEL SAFE AT ALL WHEN THIS HAPPENS

Air Bags
Filed Nov 20, 2017MA

TAKATA RECALL. WHEN CALLING DEALERSHIPS THAT ARE BOOKING FOR REPLACEMENT OF TAKATA AIR BAGS, I AM TOLD THE PARTS ARE NOT IN FOR THE MERCURY MILAN AND THEY DO NOT KNOW WHEN THEY WILL BE IN. HOW LONG WILL I HAVE TO WAIT? I AM AFRAID TO DRIVE THE CAR.

Air Bags
Filed Nov 19, 2017NJ

A RECALL NOTICE WAS RECEIVED FROM FORD MOTOR COMPANY IN JULY 2016 ADVISING OF SAFETY RECALL 16S26. IT STATED THAT THAT WHEN THE PARTS BECAME AVAILABLE I WOULD BE NOTIFIED. TO DATE WE HAVE NOT RECEIVED NOTIFICATION OF THE PARTS BEING AVAILABLE. AFTER RECEIVING NOTIFICATION OF TAKATA'S BANKRUPTCY, A CALL WAS MADE TO HOLMAN LINCOLN, MAPLE SHADE, NJ WHERE THE CAR WAS PURCHASED. THEIR SERVICE DEPARTMENT KNOWS NOTHING OF THIS RECALL.

Air Bags
Filed Nov 18, 2017IL

TAKATA RECALL - RECALL ISSUED JUN 1, 2016. PARTS FOR REPAIR ARE STILL NOT AVAILABLE AS OF NOV 2017.

Air Bags
Filed Nov 18, 2017AR

TAKATA RECALL-IT HAS BEEN OVER A YEAR SINCE THE RECALL WAS ISSUED. I'M TOLD THAT DRIVING MY CAR PUTS ME AND MY FAMILY AT RUSH, BUT FORD STILL HASN'T GOTTEN ANYTHING DONE.

Air Bags
Filed Nov 18, 2017NJ

TAKATA RECALL 16V384. A RECALL WAS ISSUED IN JUNE 2016 FOR MY VEHICLE REGARDING A POTENTIALLY DEFECTIVE AIRBAG INFLATOR THAT COULD RUPTURE, CREATING A RISK OF PERSONAL INJURY OF DEATH. AS OF NOVEMBER 2017, NO REPAIR HAS BEEN MADE AVAILABLE, WHICH IS UNACCEPTABLE.

Air Bags
Filed Nov 14, 2017GA

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RIVERTOWN FORD IN COLUMBUS, GEORGIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 14, 201755,000 milesOH

TAKATA RECALL - RECEIVED LETTER ABOUT TAKATA AIR BAG RECALL BACK IN JULY 2016. CALLED FORD DEALER SEVERAL TIMES SINCE THEN AND STILL NO PARTS FOR REPLACEMENT YET. CONCERNED ABOUT SAFETY OF MY VEHICLE.

Air Bags
Filed Nov 14, 201767,950 milesMN

"TAKATA RECALL" IN THE LAST 1 1/2 YEAR I HAVE SPENT $1500 IN BRAKE ISSUES. BRAKE PEDAL JUST GOES SOFT. THIS IS WITHIN THE LAST 7000 MILES THAT I HAVE OWED THE CAR. CURRENT MILES 68,000.

Air Bags
Filed Nov 13, 2017140,000 milesNC

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT THE SEAM OF THE DASHBOARD SEPARATED WHERE THE AIR BAG WAS LOCATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TINDOL FORD (1901 E FRANKLIN BLVD, GASTONIA, NC 28054, PHONE NUMBER: (704) 867-8341) TO SCHEDULE AN APPOINTMENT FOR THE REPAIR AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 10, 2017MO

NO REMEDY PROVIDED; PLEASE ADVISE ON HOW TO RESOLVE THIS ISSUE.

Air Bags
Filed Nov 9, 201780,000 milesPA

THE DASH WHERE THE PASSENGER AIRBAG IS LOCATED IS COMING APART. IT APPEARS THAT SOMETHING IS PUSHING THE DASH APART FROM THE INSIDE. THIS HAS BEEN DEVELOPING SINCE WE PURCHASED THE CAR IN SPRING OF 2016. NO ACCIDENTS TO THE FRONT OF THE CAR HAVE OCCURRED.

Service Brakes
Filed Nov 9, 2017100,000 milesNY

I WENT OVER A BUMP AND HIT THE BRAKES AT THE SAME TIME AND THE NEXT TIME I HIT THE BRAKES, THE PEDAL WENT ALL THE WAY TO THE FLOOR BEFORE EVEN BEGINNING TO SLOW THE CAR DOWN. I'VE HAD THE PADS, ROTORS AND DRUMS REPLACED AND HAD THE BREAK LINES BLED ON MORE THAN ONE OCCASION. AT ONE TIME, JUST REPEATEDLY PUMPING THE BRAKES WOULD BRING THEM BACK UP BUT NOW THAT NO LONGER WORKS. MY MECHANIC HAS DONE AS MUCH AS HE CAN BUT SAYS THE NEXT THING IS REPLACING THE ABS BUT HE DOESN'T FEEL THAT IS GOING TO MAKE A DIFFERENCE AS HE'S DONE RESEARCH INTO THE ISSUE AND IT APPEARS THAT EVEN THOSE OWNERS WITH THE SAME ISSUE WHO DID HAVE MORE EXPENSIVE REPAIRS DONE WERE STILL LEFT WITH BRAKING ISSUES. THIS CAR HAS BEEN AT MY MECHANIC'S SHOP FOR 3 WEEKS BECAUSE I'M CONCERNED ABOUT DRIVING IT. IT HAS NOW BECOME A MAJOR SAFETY ISSUE FOR MYSELF AS WELL AS FOR OTHER DRIVERS ON THE ROAD. I'VE CHECKED THE RECALLS AND IT DOESN'T APPEAR THAT THERE IS ONE FOR THIS PARTICULAR ISSUE; ALTHOUGH I'VE READ HUNDREDS OF SIMILAR COMPLAINTS. I AM NOW STUCK WITH A CAR THAT CANNOT SAFELY BE DRIVEN. ALTHOUGH I'VE NOTED THE DATE TO BE JUNE 2015, THAT IS APPROXIMATELY THE FIRST TIME I HAD THIS ISSUE. ## VIN PASSED ## 2008 MERCURY MILAN ##

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2008 Mercury Milan → · Every Milan year → · How the figures are calculated →