2000 Mercury Marquis

Routine

Owners filed 23 complaints about this vehicle with federal regulators, most often about the structure › body. No safety recall has been issued.

What fails
ComponentReportsCrashesFiresInjuries
Structure › Body3
000
Structure › Body › Door2
001
Power Train › Automatic Transmission2
002
Engine and Engine Cooling › Engine2
000
Visibility › Windshield Wiper/Washer › Motor1
000
Visibility › Defroster/Defogger/Hvac System › Rear Window1
000
Vehicle Speed Control › Cruise Control1
000
Vehicle Speed Control1
100
Unknown or Other1
000
Suspension1
000

What owners reported

Newest filings
Unknown or Other
Filed Jan 28, 2014IA

IAA AUTO AUCTION SOLD THIS VEHICLE ADVERTISED AS CASH FOR CLUNKER VEHICLE. THE PROGRAM ENDED 3 YEARS AGO HOW COULD THEY STILL HAVE A VEHICLE THAT WAS SUPPOSED TO BE SCRAPPED 3 YEARS AGO? IT IS ITEM #58 ON SIOUX FALLS SALE 1-28-2014. BELOW IS THE LISTING INFORMATION ON AUCTION. STOCK# :12399212 SALE DOCUMENT :REGULAR CERTIFICATE(IOWA) LOSS:OTHER PRIMARY:CASH-4-CLUNKER SECONDARY:RIGHT SIDE KEY:PRESENT START CODE:VEHICLE STARTS ODOMETER:191622 ODOMETER STATUS:NOT REQUIRED/EXEMPT FUEL TYPE:GASOLINE CYLINDERS:8 CYL ENGINE:4.6L V8 FI SOHC F2 TRANSMISSION:AUTOMATIC DRIVE LINE TYPE:REAR WHEEL DRIVE *TR

Exterior Lighting
Filed Jun 26, 201092,437 milesVA

2000 MERCURY GRAND MARQUIS - HEADLIGHTS AND TAILLIGHTS GO ON AND OFF THROUGHOUT THE NIGHT WHILE THE VEHICLE IS PARKED AND THE ENGINE IS OFF. *TR

Visibility › Defroster/Defogger/Hvac System › Rear Window
Filed Feb 11, 2006FL

BACK WINDOW SHATTERED AFTER DEFROST WAS ON. *NM

Visibility › Windshield Wiper/Washer › Motor
Filed Jun 20, 2005AL

WIINDSHIELD WIPERS DO NOT WORK PROPERLY.

Vehicle Speed Control › Cruise Control
Filed Apr 6, 200541,003 milesLA

CRUISE CONTROL WORKS WHEN IT WANTS TO....SOME DAYS IT WILL WORK, OTHER DAYS IT WON'T...ALSO HAD PROBLEM WITH SIGNAL LIGHT BLINKING FASTER AT TIMES THAN AT OTHERS...HAD THAT PARTICULAR PROBLEM FIXED BY CHANGING THE "LIGHT MODULE" FOR $500...NOW ITS THE CRUISE CONTROL...ONE MORE PROBLEM AND I'M SELLING THE CAR....*AK

Structure
Filed Feb 3, 2005FL

WATER IS LEAKED INTO THE VEHICLE ON THE PASSENGER SIDE WHEN IT RAINED. THE DEALER WAS UNABLE TO DETERMINE WHERE THE LEAK WAS COMING FROM. *JB

Power Train › Automatic Transmission1 injured
Filed Jan 31, 2005FL

TRANSMISSION MALFUNCTION, VEHICLE HARD TO SHIFT. *BF THE VEHICLE WAS IN PARK WHEN THE CONSUMER WAS EXITING THE VEHICLE. THE VEHICLE BEGAN TO ROLL FORWARD SUDDENLY KNOCKING THE CONSUMER TO THE GROUND. THE CONSUMER WAS HOLDING ONTO THE INSIDE DOOR HANDLE AND WAS DRAGGED ON HIS STOMACH ABOUT 50 FEET. THE CONSUMER DISLOCATED HIS SHOULDER AND SEPARATED MUSCLE AND TENDON AS WELL AS NERVES FROM THE ROTATOR CUFF. THE DRAGGING ALSO INFLICTED NUMEROUS CUT ON THE CONSUMERS STOMACH AND LEGS. *NM

Power Train › Automatic Transmission1 injured
Filed Nov 5, 2004FL

THE VEHICLE'S TRANSMISSION FAILED. *NM THE CONSUMER ATTEMPTED TO ENTER THE DRIVERS SIDE DOOR WHEN THE VEHICLE STARTED TO MOVE FORWARD DRAGGING THE CONSUMER 50 FEET COMING TO A STOP AS IT HIT THE CURB. THE CONSUMER SUFFERED NUMEROUS INJURIES. THE VEHICLE SHIFT LEVER WAS STILL IN PARK. *TC *JB

Engine and Engine Cooling › Engine
Filed Aug 15, 2003AR

WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING THE VEHICLE STALLED *AK WHEN THE VEHICLE WAS DRIVEN AT SPEEDS OF 35 TO 55 MPH, IT HESITATED AND SURGED 4 TO 6 TIMES IN A ROW. IT FELT LIKE CONSUMER TURNED THE VEHICLE OFF THEN ON. *PH. THE CONSUMER WAS TOLD THE COMPUTER WAS BAD, AND THE WIRING NEEDED TO BE REPLACED. *JB

Structure › Body › Door1 injured
Filed Jul 3, 2003MD

THE CONSUMER IS CONCERNED WITH THE DESIGN OF THE NEWER VEHICLES. WHILE TRYING TO GET OUT OF THE VEHICLE THROUGH THE RIGHT REAR DOOR, THE CONSUMER HIT HER HEAD, SUSTAINING MINOR INJURIES. THIS ALSO HAPPENED IN ANOTHER VEHICLE. *AK

Suspension
Filed Jun 25, 200351,000 milesSC

WHEN DRIVING ON A WET SURFACE VEHICLE SNATCHES ITSELF FROM SIDE TO SIDE. DEALER NOTIFIED. *AK

Seat Belts › Rear/Other
Filed Jan 30, 2003MA

THE REAR CENTER SEAT BELT OF MY 2000 MERCURY GRAND MARQUE IS DEFECTIVE. WHEN A CHILD SEAT IS BELTED THERE, THE SEAT BELT STRAP GRADUALLY SLIDES LOOSE THROUGH THE LOCKING DEVICE. THE SEAT BELT APPEARS SECURE AT FIRST, BUT IT GRADUALLY LOOSENS AS THE WEIGHT OF THE CHILD SEAT ROCKS AGAINST IT. THE BELT LOOSENED COMPLETELY AFTER 30 MINUTES OF DRIVING, AND WOULD HAVE BEEN USELESS IN A CRASH. FORTUNATELY, WE DISCOVERED THE PROBLEM BEFORE ANYONE WAS HURT. WE WENT TO DUDDIE FORD OF NORTHBOROUGH, MA ON 1/29/03 AND PRESENTED THE PROBLEM.

Electrical System
Filed Sep 30, 2002VA

CONSUMER STATES THE LIGHTS ON THE INSIDE OF VEHICLE ILLUMINATED AND WOULD NOT GO OFF TILL HOURS LATER. ONE MONTH AGO THE HEADLIGHTS WENT OUT FOR A SECOND AND CAME BACK ON. ONE MONTH LATER CONSUMER WOKE UP AND HEADLIGHTS AND DASH LIGHT ON AND NO ONE HAD BEEN IN CAR. PLEASE PROVIDE ANY FURTHTER INFORMATION. NLM

Engine and Engine Cooling › Engine
Filed Sep 13, 2002MO

ONE MORNING THE VEHICLE BEGAN TO SHAKE WHEN STARTED. FROM THAT TIME ON THE VEHICLE CONTINUED TO SHAKE WHEN STARTED. THE DEALERSHIP STATES THAT THE MOTOR MOUNTS ARE WORN. PLEASE DESCRIBE DETAILS. NLM

Seats › Front Assembly › Head Restraint
Filed Aug 30, 2002GA

HEADREST DOES NOT PULL UP HIGH ENOUGH TO BE PLACED BEHIND HEAD, IT WILL ONLY REACH TO THE BASE OF THE SKULL. CONSUMER FEELS THIS IS UNSAFE BECAUSE HEADREST MUST BE DIRECTLY BEHIND HEAD, NOT THE NECK. *AK THE CONSUMER STATED THAT; PER OWNERS MANUAL, THE HEAD RESTRAINT IS TO BE PROPERLY ADJUSTED BY LIFTING THE HEAD RESTRAINT SO THAT IT IS LOCATED DIRECTLY BEHIND YOUR HEAD. *SCC

Vehicle Speed ControlCrash
Filed Jan 15, 2002CT

WHILE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR AND WITHOUT ANY INDICATION VEHICLE ACCELERATED, TRAVELING AT RATE OF 40 MPH, AND HIT A TREE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. *AK

Seat Belts › Front › Buckle Assembly
Filed Oct 26, 2001VA

PASSENGER'S SIDE SEATBELT TIGHTENS UP AROUND STOMACH WHILE DRIVING, AND DRIVERS SIDE DOES NOT. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 22, 2001GA

AT 1000 MILES CAN HEAR THE LIFTERS WHEN FIRST STARTING THE CAR, TOOK TO DEALER, AND THEY PUT A FILTER IN CAR TO KEEP OIL IN LIFTERS,. BUT, THIS WAS NOT FIXING THE PROBLEM, JUST COVERING IT UP. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Service Brakes, Hydraulic › Foundation Components
Filed Mar 8, 2001IN

WHEN CONSUMER APPLIES BRAKES VEHICLE WILL JERK INTO ANOTHER LANE OF TRAFFIC WITHOUT DRIVER CONTROLLING VEHICLE. DEALERSHIP(S) ARE UNABLE TO REMEDY DEFECT. *AK *SLC

Structure › Body
Filed Aug 11, 2000TX

THE DRIVERS SIDE VISOR OBSCURES ABOUT 20% OF THE REARVIEW MIRROR INPAIRING THE DRIVERS REAR VISION, CONSUMER BELIEVES THIS IS A DESIGN DEFECT WHICH WAS NOT PRESENT IN PRIOR MODEL/YEAR THAT THE ONSUMER HAS OWNED, ALSO THE VISOR IS NOT DESIGNED TO STAY IN POSITION WHEN LOWERED. NLM

20 of 23 complaints, reproduced as filed.

Across model years

Worst on record: 1997
YearComplaintsRecallsFiresDeathsAssessment
200412000Routine
200333010Routine
200211000Routine
200126000Routine
2000 — this page23000Routine
199924010Routine
199829000Routine
199753130Routine
199631010Routine
199520000Routine
199430070Routine
199323040Routine
199224030Routine
19919030Routine
19906030Routine

Compare every Marquis year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.