TL*THE CONTACT OWNS A 1996 MERCURY MARQUIS. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND SHUT OFF SEVERAL TIMES. THE INTAKE GASKET WAS REPLACED, BUT THE VEHICLE CONTINUED TO OVERHEAT. THE CONTACT RECEIVED A RECALL LETTER (05S28) IN AUGUST OF 2007 REGARDING THE VEHICLE SPEED CONTROL. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY DISCONNECTED THE SPEED CONTROL SWITCH AND STATED THAT THE OTHER FAILURES WERE UNRELATED. THE COST FOR A DIAGNOSTIC WOULD BE $900. THE CURRENT AND FAILURES MILEAGES WERE UNAVAILABLE.
1996 Mercury Marquis
Owners filed 31 complaints about this vehicle with federal regulators, most often about the engine and engine cooling. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Engine and Engine Cooling | 4 | 0 | 1 | 1 | |
| Engine and Engine Cooling › Engine | 3 | 0 | 0 | 0 | |
| Visibility › Power Window Devices and Controls | 2 | 0 | 0 | 0 | |
| Suspension | 2 | 0 | 0 | 0 | |
| Service Brakes, Hydraulic › Foundation Components | 2 | 0 | 0 | 0 | |
| Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip | 2 | 0 | 0 | 0 | |
| Air Bags › Frontal | 2 | 2 | 0 | 2 | |
| Vehicle Speed Control › Cables | 1 | 0 | 0 | 0 | |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | |
| Tires › Tread/Belt | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsMY INTAKE MANIFOLD CRACKED WHILE DRIVING TODAY 4/12/2006 RESULTING IN COOLANT SPRAYING AND REDUCING MY VISIBILITY ON A MOUNTAIN ROAD RESULTING IN A NEAR HEAD ON MISS TO ONCOMING TRAFFIC. AFTER FURTHER RESEARCH I FOUND OUT THAT THE MANIFOLD HAS A KNOW DEFECT BY FORD WHICH WITHOUT MY PRIOR KNOWLEDGE OR NOTIFICATION AGREED TO THE SETTLEMENT OF A CLASS ACTION SUIT. DUE THE TERMS OF THE SETTLEMENT I HAVE BEEN EXCLUDED - WHICH IS ONE REASON FOR WRITING THIS MESSAGE. HOWEVER, THE MORE IMPORTANT REASON IS THE KNOWN POTENTIAL DANGER OF THIS DEFECT ON THE LIVES OF OTHERS WITHOUT HAVING THE RESPONSIBILITY TO ADDRESS THE PROBLEM. TODAY COULD HAVE RESULTED IN A FATAL INJURY AND THE FORD COMPANY IS JUST LOOKING AT THE DOLLAR SIZE INSTEAD OF DOING THE RESPONSIBLE THING. IT'S A REAL SHAME AND I HOPE ODI CAN DO SOMETHING ABOUT IT. I WAS LUCKILY TODAY, BUT OTHERS MAY NOT BE IN THE FUTURE. THERE SHOULD HAVE BEEN A RECALL - THAT WOULD HAVE BE THE RESPONSIBLE THING FOR FORD TO DO. SOMEONE HAS TO FORCE THEM TO TAKE A MORE COMMON SENSE APPROACH TO THESE TYPES OF MATTERS - IT DOESN'T MAKE GOOD BUSINESS SENSE OR GOOD PUBLIC RELATIONS NOT TO. I AM COUNTING ON YOU TO HELP DO SOMETHING ABOUT THIS AND HELP SAVE FUTURE LIVES AND INJURIES. THE CAR HAD TO BE TOWED 100 MILES AND THE COST OF REPAIRS IS GOING TO BE CLOSE TO A THOUSAND DOLLARS IN TOTAL. DUE TO THE CLASS ACTION SETTLEMENT (WWW.FORDMANIFOLDSETTLEMENT.COM), NOT ONLY DOES FORD GET AWAY WITH NOT REIMBURSING ME FOR MY COST, PUT MY LIFE IN JEOPARDY, B
DURING A 15 MPH VEHICLE COLLISION DRIVER'S SEAT BELT DID NOT RESTRAIN THE DRIVER. CONSUMER'S HEAD HIT THE STEERING WHEEL. VEHICLE WAS TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
PLASTIC INTAKE MANIFOLD DEFECTIVE.CAUSED STEAM AND VAPORIZED ANTI-FREEZE TO ENTER THE PASSENGER COMPARTMENT.
THE PLASTIC MANIFOLD CRACKED, CAUSING ANTIFREEZE TO LEAK. DEALER REPLACED THE PLASTIC MANIFOLD WITH AN ALUMINUM MANIFOLD. *AK *JB
HEADLIGHTS PRODUCED A THICK FILM COVERING THE LENS. AS A RESULT VISIBILITY HAD BEEN IMPAIRED. *AK
VEHICLE FIRE DUE TO POSSIBLE DEFECT. *MR *SCC *JB
1996 MERCURY MARQUIS. *PH THE VEHICLES ENGINE/COOLING SYSTEM FAILED. *NLM *JB
VEHICLE INTAKE MANIFOLD FAILURE.*MR THE CONSUMER WOULD LIKE FORD TO REIMBURSE HIM FOR ALL EXPENSES INCURRED AS A RESULT OF THE FAILURE. IN ADDITION, MR. MORAN WANTED THE NHTSA TO INVESTIGATE WHY HIS VEHICLE IDENTIFICATION NUMBER WAS NOT LISTED AS PART OF THEIR "BAD BATCH LIST." *PH *JB
THE INTAKE MANIFOLD CRACKED AND LEAKED ANTIFREEZE WHICH CAUSED THE VEHICLE TO OVER HEAT. THE DEALER STATED A RECALL HAD BEEN ISSUED BUT ONLY FOR POLICE VEHICLES. *JB PH *JB
THE PLASTIC INTAKE MANIFOLD GASKET CRACKED, WHICH CAUSED THE VEHICLE TO OVERHEAT AND THE ENGINE TO SHUT OFF. *JB...THIS MANIFOLD WAS A KNOWN PROBLEM.OWNER NOTIFICATION ON SOME MODELS 97M91.*AK
WE OWN A 1996 MERCURY GRAND MARQUIS THAT THE INTAKE MANIFOLD FAILED ON 2/28/02 WITH 70,089 MILES ON IT AND THE "96 CROWN VICTORIA AND "97 MERCURY COUGAR HAVE BEEN RECALLED FOR THE SAME PROBLEM OF A FAILURE OF THE "COMPOSITE" ONE AND OURS WAS NOT. WE ENDED UP BEING TOWED 130 MILES. TS
WHEN DRIVING AT HIGHWAY SPEED. CONSUMER STATES' VEHICLE WEAVES ALL OTHER THE ROAD IF THERE IS A DIP OR RAISE IN ROAD ITS ALMOST IMPOSSIBLE TO CONTROL VEHICLE. MR
WHILE DRIVING AT HIGHWAY SPEEDS THE VEHICLE WEAVES ALL OVER ROAD. CONSUMER STATES' IF THERE IS A RAISE OR DIP IN ROAD THERES A TEMPORARY LOSS OF CONTROL OF VEHICLE. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
THE INTAKE VALVE CRACKED AND LEAKED FLUID WHICH CAUSED THE VEHICLE TO OVER HEAT AND STALL OUT. PLEASE DESCRIBE DETAILS. *MR
WHILE DRIVING UNDER STORMY CONDITIONS, CONSUMER ATTEMPTED TO ROLL DOWN WINDOW ON PASSENGER'S SIDE, AND WINDOW WOULD NOT GO DOWN. SECOND TIME, DRIVER'S SIDE WINDOW WAS STUCK IN THE UP POSITION. CAUSE UNKNOWN. *AK THE REPAIR PROVIDER STATED THAT THE ORIGINAL MATERIAL CAUSING THE FAILURE WAS OF INFERIOR QUALITY. *JG
DRIVING APPROXIMATELY 65 MPH RIGHT REAR TIRE BLEWOUT FOR BELT HAD SNAPPED, TREAD SEPERATED FROM THE TIRE. FIRESTONE, FR480, P215/70, R15 DOT#VM31LT. TIRE WAS PURCHASED WITH VEHICLE. PREVIOUSLY REAR LEFT TIRE ALSO BLEWOUT WHICH WAS REPORTED, AND WAS ONE OF ORIGINAL TIRES PURCHASED WITH VEHICLE. MERCURY, GRAND MARQUIS, 1996. *AK *SLC
MUSHY BRAKE PEDAL WHEN APPLYING BRAKES. DEALER NOTIFIED AND REPLACED BOOSTER ASSEMBLY, AND CONDITION STIL OCCURRING. *AK BRAKE BOOSTER ASSEMBLY FAILED TWICE. THE BRAKE PEDAL IS STILL NOISY AND THE BRAKE BOOSTER REPLACING DID NOT SOLVE THE PROBLEM. *YH
WHILE DRIVING STEERING JERKS VERY HARD LEFT TO RIGHT, MAKING THE VEHICLE HARD TO STEER. DEALER HAS BEEN CONTACTED.*AK
ON-GOING / INTERMITTENT PROBLEM WITH DRIVER 'S SIDE POWER WINDOW FAILING TO OPERATE, CAUSING POOR VISIBILITY WHEN UNABLE TO CLOSE OR UNABLE TO SECURE VEHICLE. DEALER NOTIFIED. *AK
20 of 31 complaints, reproduced as filed.
Across model years
Worst on record: 1997Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.