Filed Dec 15, 20232,976 vehiclesMercedes-Benz USA, LLC
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Risk. A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy. Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
Filed May 20, 2022242,722 vehiclesMercedes-Benz USA, LLC
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy. The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Filed Mar 19, 202115,096 vehiclesMercedes-Benz USA, LLC
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
Risk. The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy. Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Filed Feb 12, 202167 vehiclesMercedes-Benz USA, LLC
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Risk. A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy. MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
Filed Feb 5, 20211,292,258 vehiclesMercedes-Benz USA, LLC
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy. MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Air Bags › Sensor › Occupant Classification18V838000
Filed Nov 27, 2018104,663 vehiclesMercedes-Benz USA, LLC.
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 C300 Cabriolet, C300 Coupe, C300 4Matic Cabriolet, C300, C300 4Matic Coupe, C300 4Matic, C43 AMG Cabriolet, C43 AMG Coupe, C63 S AMG Cabriolet, C350e Plug-In Hybrid, C63 AMG Cabriolet, C63 AMG Coupe, C63 S AMG Coupe, C63 AMG, C63 S AMG, 2018-2019 GLC300 4Matic Coupe, GLC300, GLC63 AMG Coupe, GLC300 4Matic, GLC350e Plug-In Hybrid, GLC43 AMG Coupe, GLC43 AMG, GLC63 S AMG Coupe, and GLC63 AMG vehicles equipped with Audio 20 head units and automatic child seat recognition. The status of the passenger side air bag may not display correctly.
Risk. If the passenger air bag is incorrectly displayed as 'ON' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event of a crash, increasing their risk of injury.
Remedy. MBUSA will notify owners, and dealers will update the audio head unit software, free of charge. The recall began January 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120009.
Filed Oct 1, 20184,702 vehiclesMercedes-Benz USA, LLC.
Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2018 Mercedes-Benz GLC300 and GLC300 4Matic, 2018 GLC350e and GLC63 AMG 4Matic and 2017-2018 GLC43 AMG 4Matic vehicles. The seat belt latch plates (the parts that insert into the buckles) for the outboard rear seats may retract into the interior paneling, preventing the occupants from being able to use the seat belts.
Risk. If the rear seat passengers cannot fasten their seat belts, they have an increased risk of injury in the event of a crash.
Remedy. MBUSA will notify owners, and dealers will install felt strips between the C-pillar and rear side paneling, free of charge. The recall began November 2, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018100002.
Filed Sep 11, 20184,702 vehiclesMercedes-Benz USA, LLC.
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 GLC300 4MATIC Coupe, GLC300, GLC300 4MATIC, GLC350e 4MATIC, GLC43 AMG 4MATIC Coupe, and GLC43 AMG 4MATIC vehicles equipped with LED headlights. The front turn signals may have an incorrect color of pink or violet. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk. Turn signals that are the wrong color may not be as easily recognized by other drivers, increasing the risk of a crash.
Remedy. MBUSA will notify owners, and dealers will inspect the color of the turn signal, replacing the LED module as necessary, free of charge. The recall began November 2, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.
Air Bags › Frontal › Driver Side › Inflator Module18V208000
Filed Mar 29, 201857 vehiclesMercedes-Benz USA, LLC.
Defect. Mercedes-Benz USA LLC (MBUSA) is recalling certain 2018 AMG GT, AMG GT C, GLC43 AMG 4Matic, GLC300, GLC300 4Matic and GLC350e 4Matic vehicles. The housing for the driver side air bag inflator may have been made with defective steel. In the event of an air bag deployment, the defective steel may cause the inflator to improperly inflate the driver-side air bag and potentially rupture.
Risk. In the event of a crash involving driver air bag deployment, an improperly inflated air bag and/or an inflator rupture with sharp metal fragments might result in serious injury or death to the driver or to occupants.
Remedy. MBUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is expected to begin May 29, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.
Filed Mar 15, 2018121,858 vehiclesMercedes-Benz USA, LLC.
Defect. Mercedes Benz USA LLC (MBUSA) is recalling certain 2017-2018 GLC43 AMG, 2016-2018 GLC300 4Matic, 2016-2018 GLC300, 2018 GLC63 AMG 4Matic, and 2018 GLC350e 4Matic vehicles. The seat belt latch plates (the parts that insert into the buckles) for the outboard rear seats may retract into the interior paneling, preventing the occupants from being able to use the seat belts.
Risk. If the rear seat passengers cannot fasten their seat belts, they have an increased risk of injury in the event of a crash.
Remedy. MBUSA will notify owners, and dealers will install a buffer to the c-pillar paneling, free of charge. The recall is expected to begin May 14, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018030012.
Filed Nov 14, 20179,379 vehiclesMercedes-Benz USA, LLC.
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2018 GLC300, GLC300 4Matic, and GLC43 AMG vehicles. The fixed panoramic sun roof frontal and side plastic panels may have insufficient bonding, allowing the panels to separate during vehicle operation.
Risk. If the sun roof panels detach from the vehicle, it can increase the risk of a crash or injury for following traffic.
Remedy. MBUSA will notify owners, and dealers will inspect the bonding on the sun roof panels, correcting it as necessary, free of charge. The recall is expected to begin December 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017110009.
Filed Oct 6, 2017495,290 vehiclesMercedes-Benz USA, LLC.
Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Risk. If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy. MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
All 12 campaigns on file, newest first.
What owners reported
Newest filings
Engine
Filed Jul 30, 2026NJ
Error code P052E71 on a 2018 Mercedes-Benz GLC 300 4MATIC means the Positive Crankcase Ventilation (PCV) Regulator Valve Performance has a malfunction, specifically that the partial-load ventilation valve actuator is blocked. By research, i found that this is a very common problem on those engines, and no recalls from the company to fix their fault.
Engine
Filed Jun 3, 2026CA
Component Failure: The vehicle is equipped with the M274 2.0L turbocharged engine, which suffered a major internal mechanical defect. An authorized Mercedes-Benz dealership diagnosed the vehicle at 79,504 miles with a malfunction in the crankcase ventilation system alongside severe internal defects, quoting a total repair estimate of $9,851 to perform extensive engine work. Safety Risk: This known manufacturing defect involves premature failure and cracking of the pistons, which poses an immediate safety hazard due to potential catastrophic engine failure and sudden, complete loss of motor power while driving at highway speeds. The manufacturer has failed to offer an extended warranty or recall for this known issue on the 2018 model year.
Unknown or Other
Filed Apr 21, 2026IN
Safety Issue: Infotainment display screen produces scrambled pixels during Apple CarPlay navigation while driving. Description: When Apple CarPlay is connected and navigation is in use, the vehicle's infotainment display screen suddenly produces scrambled pixels, rendering the map and display unreadable. This malfunction occurs without warning while the vehicle is in motion, creating a dangerous visual distraction for the driver and uncertainty of where and when to turn or exit. This is a known, recurring issue. On January 7, 2021, I brought this problem to Mercedes-Benz of Indianapolis (Repair Order #624027), where a firmware update was applied and the issue was allegedly resolved. The fix has not proven permanent — the problem has since recurred and continues to present a safety hazard while driving. Despite this being a widely documented issue affecting numerous Mercedes owners, Mercedes-Benz has not issued a recall or technical service bulletin that I am aware of. My dealer is requiring a diagnostic fee of over $250 to inspect the vehicle, and Mercedes-Benz USA customer service has been unreachable. Requested Action: I am requesting that NHTSA investigate this issue and consider whether a Technical Service Bulletin or recall is warranted given the safety implications of a sudden display malfunction while driving.
Structure › Body
Filed Mar 10, 2026FL
While driving on interstate 4 in Florida with our grandchildren going approximately 70 mph the sunroof on our 2018 Mercedes GLC just exploded no object came into the vehicle and while glass came into the vehiclenot all the glass that made up the sunroof came into vehicle suggesting a pressure issue as apparently blew out
Power Train › Automatic Transmission
Filed Dec 31, 2025TX
The contact's friend owns a 2018 Mercedes-Benz GLC 300. The contact stated that while the owner was driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended, and the gear shifter independently shifted to neutral(N). No warning lights were illuminated. In addition, the contact stated that the failure was persistent. The contact stated that the owner forced the gear shifter out of neutral(N). The vehicle was taken to the dealer, where it was diagnosed that the transmission control unit had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall, but the VIN was not included in a recall. The manufacturer was made aware of the failure, and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was unknown.
Power Train
Filed Dec 2, 202590,000 milesNY
The contact owns a 2018 Mercedes-Benz GLC300. The contact stated that while driving at various speeds, the vehicle shifted into gear initially without warning. The contact stated that while stopped at a light, the vehicle shut off with the "Transmission Malfunction Stop" message displayed on the instrument panel. The contact was unable to move the vehicle, and the vehicle was towed to an independent mechanic. The mechanic ran a diagnostic test on the vehicle and initially stated that the front drive wheel sensor was defective; however, the contact was then informed that there were no issues with the sensor. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 90,000.
Unknown or Other
Filed Nov 17, 2025MA
I have P052E71 error code. It’s a crankcase ventilation malfunction. Seems to be a common issue reported widely online on various forums. Mercedes should place a recall on this. The car has 55k miles on it.
Air Bags
Filed Nov 10, 202560,000 milesVA
The contact owns a 2018 Mercedes-Benz GLC300. The contact stated that while operating the vehicle, the message "Front Air Bag Malfunction" was displayed, and the horn became inoperable. The vehicle was taken to the local dealer who diagnosed that the steering column and air bag clock spring were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 17V627000 (AIR BAGS). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 60,000.
Electrical System
Filed Nov 6, 2025AL
I had the engine light come on and took it to the dealership. They quoted me over 8 thousand dollars to fix. I took it to a repair shop that works on luxury cars and they fixed it for less than 1000 dollars. I had to have the transducer fixed in the turbo in my engine and when they did that they found oil in the electrical harness. That was caused by the oil seperator. They told me that it was a manufacture defect that has been well documented and to take it back to Mercedees Benz. They looked and found the oil but said my car did not produce a code and could not fix it. We escalated it to corporate that reviewed my case and said they still would not fix until it produced a code. Mercedees implemented an extended warranty for my car back in 2022 for emissions. They said they would cover it if it produces a code. I researched this problem and it said it posses a risk to me, my passengers and the public if it quits running or causes a fire. Corporate said its not a problem yet.
Vehicle Speed Control
Filed Sep 16, 2025NY
While pulling into a parking spot with my foot hovering above/on the break, the car lurched forward as if someone had floored the gas pedal. As my foot was already on the break, I slammed down onto the break and the car came to a stop, several feet ahead of the top of the parking spot, and into the woods. I called roadside assistance for the vehicle to be towed to the dealership for repair, as I did not find it safe to drive it. The dealership was unable to replicate the issue, but they told me that due to the severity of the issue, they weren't supposed to check it themselves. Instead, I needed to report a case to Mercedes Corporate and the communication from here would be handled directly between corporate and myself. It's been over three weeks since this occurred, and I have not received communication that the car has been tested further, or any next steps. The car is at the dealership. It's also important to note that this same issue also happened months before, while backing out of a parking spot in reverse. I didn't report it because it was a confusing thing to happen and I couldn't believe a car would gas on it's own. When it happened a second time, I knew it was a problem. This was not a case of user error or the floor mat being in a wrong position. What component or system failed or malfunctioned, and is it available for inspection upon request? Speed control / yes How was your safety or the safety of others put at risk? The car spontaneously accelerated and could ha
Vehicle Speed Control
Filed Jul 28, 2025CA
The car does not go into drive from reverse and will sometime automatically shift itself from a low drive gear (D1) into Neutral without warning. After this happens - the car also can't get back into D1. It takes about 20 seconds for the car to shift back into a Drive gear and it will jolt into D3 violently. This has been a scary experience on many occassions - especially at red lights when this happens and we can't get the car out of neutral for some time. This was diagnosed by mercedes dealership near us as a fawlty sensor in the transmission. It is extremely expensive to fix and is specific to mercedes meaning it has to be done by a MB dealership. We applied for good will for assistance but were denied. The car has been maintained very well - this is not a maintenance issue but a specific sensor failure of a mercedes sensor in the transmission. We are thankful no one was hurt - we had our 8 year old daughter in the car when stalling out several times at red lights and it's been a very scary situation.
Air Bags1 injured
Filed Mar 17, 2025LA
I was backing out of my driveway and was putting the car in Drive when the airbag located in my steering wheel deployed without a reason. The car has not been inspected by anyone as of today. I was told there was a warning but that it was not of immediate attention in November of 2024.
Steering
Filed Jan 9, 202562,700 milesMA
The contact owns a 2018 Mercedes Benz GLC 300. The contact stated while attempting to park, a loud clanking noise was coming from the steering wheel as the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the clock spring in the steering wheel which caused the steering wheel to fail and the steering module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 62,700
Power Train
Filed Dec 26, 2024MA
Vehicle experienced transmission shifting issue after having driven for a period of 15 - 20 minutes, with engine oil temp reaching above 103/105 degrees C, transmission won't shift into Drive. Automatically pops into Neutral. Other times engine will stall, required complete restart. This creates hazard for operator and cars following behind as driver needed to steer vehicle out of the way of traffic while in Neutral. Independent MB repair shop and dealership scanned vehicle and identified with code P073E code. Dealer upgraded TCM control module software, and wanted to replace valve body in hope of remedy the problem. They were not 100% certain problem will be fixed. Independent repair shop indicated MB need to issue a recall for this problem, as they have seen many owner faced with the same problem. This is a big safety issue with problem of the transmission control module. Problem can be reproduced.
Engine
Filed Dec 16, 2024GA
I have engine light on and when I scanned it, I got a error code P052E For crankcase vent valve issues. It is most common problem with Mercedes-Benz Glc .
Power Train
Filed Oct 23, 2024HI
Transmissiongoes into neutral while driving car at times. sometimes it will not go back into gear No movement of car on freeway potential of being hit from behind. problem reproduced, inspected by independent shop not inspected no lights
Fuel/Propulsion System
Filed Jul 28, 2024OH
Check engine light with code P052E.
Suspension
Filed Jun 4, 2024NY
When the car is in drive it will stop like it is in park unable to drive or put in reverse. This happens at random times on the road. The car will then skip gears and go into Neutral then skip an again on its own and go into drive.
Seat Belts
Filed May 24, 202448,000 milesUT
The contact owns a 2018 Mercedes-Benz GLC300. The contact stated that when the driver's side seat belt was buckled, the seat belt alarm chimed as if the seat belt was not buckled. The contact had to buckle and unbuckle the seat belt several times before the warning chime stopped. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and determined that there was no issue with the seat belt system. The vehicle was not repaired. The contact stated that the failure was intermittent. The contact researched online and related the failure to NHTSA Campaign Number: 19V788000 (Seat Belts) however, the model year was not included. The manufacturer was informed of the failure. The failure mileage was approximately 48,000.
Air Bags
Filed Apr 30, 202472,000 milesCA
The contact owns a 2018 Mercedes-Benz GLC300. The contact stated while driving approximately 30 MPH, the air bag warning light illuminated. Additionally, the contact stated that he observed a rattling noise emanating from the steering column while making right turns. The vehicle was taken to an independent mechanic where it was diagnosed that the clockspring needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 72,000.
Unknown or Other
Filed Mar 29, 2024FL
Vehicle showing check engine light, connected a reader to the vehicle and it shows a code of P052E .. ( Positive Crankcase Ventilation Regulator)
Unknown or Other
Filed Mar 27, 2024NC
Mercedes Benz C300 P052E positive crankcase ventilation regulatory valve. Check engine light is on and the replacement is expensive. This is known issue, discussed in most MB forums. Please have it as manufacturers recall. By the time you come across this I may have already paid it some place to get it fixed... but want to help others. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical System
Filed Mar 26, 2024NY
I brought my vehicle in to get serviced because the check engine light came on and I was told it was CODE PRESENT P0521E71 VALVE FOR CRANK CASE VENT. HAS MALFUNCTION / BLOCKED. I was told I have warranty on it so Mercedes of Massapequa took the car to fix.I was told the part was fixed but oil was found on my engine computer from the crank case vent malfunctioning but the warranty won't cover it although it was a direct result of a part that was covered part and had caused the damage.They gave me my car back and my car is worse it has problems starting it requires multiple cranks and the air conditioner has a fuel smell when turned on and I am unable to pass my vehicle inspection because my check engine light it still on.I spoke to the corporate office and they said because I have too many miles they can't do a courtesy and honor the cost and referred me back to the dealer and the dealer told me they will bring the cost to fix the computer leak to $6000 although it was due to a faulty part on their behalf .I am beyond upset my car is non longer reliable or safe to drive.Mercedes of massapequa ignored all my calls after they gave me back my vehicle that was worse after they claimed they fixed it.
Electrical System
Filed Mar 14, 2024WY
The windshield washer pump failed due to the Sam unit. Failing I was in the mountains, started my car the windshield wiper malfunction light came on the wipers worked for a minute, so I turned them off, drove over the pass and tried to use my wipers, and they did not work. The back wipers did work. I took my car to my mechanic in Cheyenne, who discovered that’s the SAM unit Ruined the windshield washer pump. No one else has inspected it other than my mechanic. I have learned that there are others complaining of the same issue online. This is a dangerous issue when you are driving in a storm with no windshield wipers. My mechanic believes this should be a recall issue, and so do I. The Mercedes dealership said my mechanic, a faulty Sam unit to replace the Sam unit that went out. Now my car is throwing all kinds of codes and the back windshield wipers do not work.
Unknown or Other
Filed Mar 11, 2024CA
My car is 6 years old and has done about 30000 miles. The amplifier in the car has failed, resulting in no volume for Radio, GPS , Bluetooth devices. This seems to be a common failure in the GLC 300 based on web search.
Engine
Filed Mar 7, 2024TX
Car failed to accelerate due to faulty fuel pump, fuel tank, etc. Car stopped and died several times in the middle of heavy traffic. Mercedes Benz of West Houston, Sewell Dealership, has my car that was towed to them late afternoon on 3/5/2024. I have owned a Mercedes for over 40 years and never had this occur or be scared due to the car’s lack of performance.
Unknown or Other
Filed Feb 13, 2024KY
I have had to replace the faulty pcv valve in my vehicle every 11 months since I have owned it. At over $1,000 a piece and with this being a well known problem with this make of vehicle the company needs to fix this problem. There are thousands of complaints online about this. Thank you for your time. Since this is an emission component the extended warranty will not cover it.
Seat Belts
Filed Jan 29, 2024CT
Rear seat belt latch plates (both driver and passenger side) retracted into the rear side paneling behind the seat. Both seat belts are now unusable. Issue occurred after rear seats were folded flat and then returned to upright position. Vehicle does not have dynamic locking tongue latch plates in the rear seats. MB dealership and MB customer care both claim that vehicle is not under NHTSA recall 18V-177 despite fitting the issue description, make & model, and production date.
Engine
Filed Jan 21, 2024LA
Engine light error code P-052e71. The crankcase ventilation valve malfunction. This is reported by a lot of customers.. It cost about $2000 to fix this problem.
Unknown or Other
Filed Dec 21, 2023OH
After seeing a warning light in my car's dashboard I took it in to be checked and learned the PCV intake hose had malfunctioned. This malfunction causes emissions dangerous to the environment and air quality. The condition was confirmed by an independent service center, a replacement PCV intake hose assembly ordered and installed. The warning light had been going on and off for a couple of months. When it stayed continuously on I took it in to be looked at. It was diagnosed and I had it repaired.
Steering
Filed Dec 18, 202370,000 milesNC
The contact owns a 2018 Mercedes-Benz GLC300. The contact stated that while driving at various speeds, the steering wheel malfunctioned, and became difficult to turn in either direction. The vehicle was taken to the local dealer who diagnosed that the electronic power steering module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The approximate failure mileage was 70,000.
Structure › Body
Filed Dec 17, 2023GA
What component or system failed or malfunctioned, and is it available for inspection upon request? 2018 Mercedes-Benz GLC 300 Panoramic stationary sunroof between the windshield and sunroof glass panel disbonded while vehicle was in operation and almost caused an accident on the highway. How was your safety or the safety of others put at risk? Exterior panel disbonded while in operation and almost hit vehicles behind and could have caused an accident. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes diagnosis from the dealership that panel was coming loose. Then upon picking up my vehicle, panel disbonded on the highway. Dealer is Mercedes-Benz of Atlanta South. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No inspection only completed by local Dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Excessive wind noise inside the cabin during vehicle operation. In addition, my year, make and model vehicle has already had a recall regarding this issue, however, Mercedes did not identify my vehicle VIN number for this recall and is refusing to repair this safety issue. But the exact issue occurred on my vehicle. The NHTSA campaign numbers for the two recalls are 17V715000 (MBUSA number 2017110009) and a revised campaign in 2021 21V197 (MBUSA number 2021070010), which states “Mercedes-Benz US
Engine
Filed Nov 20, 20239,200 milesFL
The contact owns a 2018 Mercedes-Benz GLC300. The contact stated that while driving 65 MPH, the vehicle started to hesitate while depressing the accelerator pedal. The contact stated that the vehicle also started shaking and vibrating with the check engine warning light illuminated. The contact managed to pull the vehicle off the highway and had the vehicle towed to a dealer. The vehicle remained in the dealer's possession for several weeks before the contact was informed that it was discovered that the piston rings were burned and that the cylinder head was warped. The manufacturer was notified of the failure but had not yet receive a response. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 9,200.
Engine
Filed Nov 18, 2023NY
I m having issue with te code po52e its annoying i fixed and still the same issue
Engine
Filed Nov 15, 2023IL
Complete engine failure after 55,000 miles determined that there was a broken piston #1 in the car. This required a complete engine replacement. This is a known problem by Mercedes with the engine model M274 there are numerous reports of the same problem in this engine over several models and years. The engine was 5000 miles out of warranty however this problem seems to occur in alot of vehicles from Mercedes with this engine. There is an active class action lawsuit in California regarding this. Mercedes seems to be ignoring this issue and or not dealing with it to date.
Engine
Filed Nov 5, 2023NY
Code P052E PCV crankcase valve ventilation
Fuel/Propulsion System
Filed Nov 1, 2023SC
Positive crankcase ventilation regulator valve performance code P052E failed at 58k miles. Checked engine light came on after diagnostic scanner equipment .
Electrical System
Filed Oct 30, 2023CA
Backup Camera randomly power cycle while the transmission is in REVERSE. It was listed for recall for 2019-2021 models vehicle and it has showed up in my 2018 GLC 300. Contacted Dealer multiple times and was told software update would have fix it. Left the vehicle with dealer multiple times and each time was told software update has been performed per manufacturer instruction. Yet the problem continue. When the incident happen, the camera screen went back to multimedia/radio/navigation screen, and the camera screen came back on. During that time, i can hear the camera pop in and out of the rear hatch (where the camera is located). it is a safety concern and definitely need a closer look at it.
Structure
Filed Oct 20, 202351,000 milesGA
The contact owns a 2018 Mercedes-Benz GLC300. The contact stated while driving 60 MPH, the exterior panel between the windshield and sunroof detached, creating a hazardous road debris. The vehicle was taken to the dealer, who diagnosed a failure with the exterior panel adhesive bonding agent. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 21V197000 (Structure) and 17V715000 (Visibility), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 51,000.
Electrical System
Filed Sep 13, 2023HI
Vehicle is switching gears automatically from Drive to Neutral in the middle of the road, in the middle of driving, VERY dangerous situation. I cannot put in reverse sometimes it switches back to N. . It always switch his back to neutral. Thankfully no accidents. Don’t know what to do?
Air Bags
Filed Jul 30, 2023TN
All of the buttons on my steering wheel including the horn stopped working. I hear a clicking noise when i turn the steering wheel and the passenger air bag light randomly goes on and off. This leads me to believe the clock spring is broken. If the clock spring is the problem, this could create an airbag malfunction causing it to not deploy when needed or randomly deploy while i’m driving.
Engine
Filed Jul 22, 2023VA
Keep having check engine light due to fault code *P052E71 The valve for crankcase ventilation malfunction-the actuator is blocked Many of 2018 Mercedes Benz GLC 300 experienced the same issue.
Unknown or Other
Filed Jul 10, 2023MD
My panoramic sunroof shattered while I was driving on the highway. There was a loud, sonic noise, like a gunshot and the glass shattered. There were no large trucks near me and after checking the roof, there was no object on the roof that could have caused it.
Unknown or Other
Filed Jun 16, 2023AR
At 35,000 miles the check engine light came on, error message was checked at a Mercedes dealership and read a Crankcase Vent Valve malfunction. The malfunction causes issues with acceleration and causes a high RPM idle and accelerates engine wear. After researching online, this problem has occurred to a huge number of 2015-2018 Mercedes GLC 300’s, with many people having to make this $2,000 repair every 2 years.
Electrical System
Filed Jun 3, 2023TX
Vehicle stopped while driving on road. Car show "active brake assist malfunction" on the dashboard, immediately following the car will not accelerate. Shut the car off and restart, then the "check engine light" comes up. The active brake assist does not come up again, but the check engine light states on. I have taken the vehicle 5 times for this issue to the dealer, car is currently at the dealer. Reason of my report, is that I consider this situation extremely dangerous and should be investigated further. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Engine
Filed May 4, 2023CA
Code P052E---crankcase Vent Solenoid Valve issue---------common issue with this model----under 65,000 miles
Unknown or Other
Filed Apr 24, 2023NY
Check engine light came out for a couple of days then went off. It appeared on the dashboard on 4/21/23 and disappeared 4/24/23. The day it went off, a message appeared on the dashboard stating to check coolant levels. A mechanic ran the diagnostics and it showed up as “positive crankcase ventilation regulator valve performance”. I’ve had this vehicle for only a year and I’ve only taken it to Mercedes. Is this car going to go up in flames?
Engine
Filed Apr 12, 2023CA
Positive crank case oil separator valve part # 274-090-56-00-80 failed error code- P052E caused check engine light. Had repaired today through warranty. known issue for all Mercedes Benz. If paying out of pocket expect to spend 2,000.
Fuel/Propulsion System
Filed Apr 5, 2023KY
P052E PCV value problem requiring a $2000 repair. Has happened 2 times in 70k miles.
Structure › Body
Filed Mar 27, 2023AL
Driving at 70MPH on interstate and glass on top of roof in front of sunroof became separated and flew off of car. Part appears to be named Cover OSR. Our safety was not at risk however part breaking off at highway speed could have caused accident for a vehicle behind us or caused injury if someone was struck by the part. When the part became detached, there is no longer a seal to prevent water or debris from entering into the roof of the car. Independent service center stated to take car to dealership repair. Has not been scheduled yet. It has not been inspected yet. There was excess noise prior to the part breaking loose.
Complaints 1-50 of 87, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 15, 2023. Source: NHTSA Office of Defects Investigation.