Mercedes-Benz USA, LLC.: Visibility › Sun/Moon Roof Assembly
Mercedes-Benz USA, LLC. reported this defect to federal regulators on Nov 14, 2017 and put the number of vehicles at risk at 9,379. The repair is free for as long as the recall stands.
The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2018 GLC300, GLC300 4Matic, and GLC43 AMG vehicles. The fixed panoramic sun roof frontal and side plastic panels may have insufficient bonding, allowing the panels to separate during vehicle operation.
The risk
If the sun roof panels detach from the vehicle, it can increase the risk of a crash or injury for following traffic.
The remedy
MBUSA will notify owners, and dealers will inspect the bonding on the sun roof panels, correcting it as necessary, free of charge. The recall is expected to begin December 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017110009.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2018 Mercedes-Benz AMG GLC43 | 6 | 10 | 0 | 1 |
| 2018 Mercedes-Benz GLC 300 | 87 | 12 | 1 | 4 |
| 2017 Mercedes-Benz AMG GLC43 | 4 | 9 | 0 | 0 |
| 2017 Mercedes-Benz GLC 300 | 101 | 12 | 2 | 3 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 17V715000.
Full record for the 2018 Mercedes-Benz AMG GLC43 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →