2018 Mercedes-Benz GLA 250

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

Risk. A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy. Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy. The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 B250e, CLA250, 2017-2018 AMG CLA45, GLA250, and AMG GLA45 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.

Risk. A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.

Remedy. MBUSA will notify owners, and dealers will inspect, and as necessary, replace the steering shaft, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060001.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.

Risk. The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy. Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.

Risk. A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy. MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy. MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 GLA250 and GLA250 4MATIC vehicles. The left anchor plate of the rear middle seatbelt may be loose.

Risk. The seatbelt for a passenger seated in the rear middle seating position might not be properly secured, which could increase the risk of an injury in the event of a crash.

Remedy. MBUSA will notify owners, and dealers will inspect the left anchor plate of the rear middle seatbelt, correcting its installation as necessary, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080010.

Defect. Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2018-2019 GLA-250 and GLA250 4MATIC vehicles. An incorrect rear seat back covering carpet could have been installed on the split-rear seat back. As a result, the child seat anchorage point (top tether) on the center positon of the rear seat may be covered and inaccessible for use. As such, these vehicles fail to comply to Federal Motor Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."

Risk. If the upper anchorage point is covered, the child seat will not be able to be secured as intended in the center position of the rear seat, increasing the risk of injury in the event of a crash.

Remedy. Mercedes will notify owners, and dealers will check the rear seat back covering carpet on the affected vehicles and replace it if necessary, free of charge. The recall began April 6, 2019. Owners may contact Mercedes-Benz's customer service at 1-800-367-6372. Mercedes' number for this recall is 2019030003.

Defect. Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2018-2019 GLA250 and GLA250 4MATIC vehicles. The sunroof bonding may allow water to leak into the vehicle.

Risk. Water leaking into the vehicle from around the sunroof may affect the electrical contacts of the window air bag, potentially causing the window air bag to not deploy as intended, increasing the risk of injury in the event of a crash.

Remedy. Mercedes has notified owners, and dealers will inspect the bonding of the panorama sliding sunroof and the electrical contacts of the window air bag on the affected vehicles, replacing the components as necessary, free of charge. The recall began April 12, 2019. Owners may contact Mercedes customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030006.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz GLA250 and GLA250 4Matic vehicles. The child seat top tether anchorage point on the center position of the rear seat may not have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."

Risk. If the top tether anchorage point is missing, a child seat will not be able to be properly installed in the center rear seat position, increasing the risk of injury.

Remedy. MBUSA will notify owners, and dealers will replace the rear seat backrest, free of charge. The recall began August 15, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 GLA250 4Matic vehicles. The low beam headlight settings on these vehicles may deviate from the required specification, reducing the range of light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk. Reduced headlight range can affect visibility and increase the risk of a crash.

Remedy. MBUSA owns the affected vehicles. Dealers will inspect the headlight adjustment, correcting it as necessary, free of charge. The recall began on October 27, 2017. Owners may contact MBUSA customer service at 1-877-496-3691. MBUSA's number for this recall is 2017100009.

Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

Risk. If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Remedy. MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

When starting vehicle a strong fuel smell is noticed in the vehicle cabin.

My vehicle is a 2018 Mercedes-Benz GLA 250 4Matic with 79,779 miles. It is actively experiencing the severe, hazardous drivability issues detailed in your filings—specifically, unexpectedly rejecting gears and shifting into Neutral or Park when coming to a complete stop. This condition leaves the vehicle completely stranded at intersections, creating an immediate and unreasonable risk of a rear-end collision. Objective Diagnostic Data (Documented September 16, 2026): A professional diagnostic scan of my powertrain system failed due to critical communication dropouts. The scanner pulled active Diagnostic Trouble Code (DTC) U1457, explicitly defined as: "The Signal 'Fuel Level' From The Rear Signal Acquisition And Actuation Module Was Not Received By The Instrument Cluster." Chronological Symptoms & Environmental Ingress Link: Erratic Gauge Indicators: Immediately preceding a complete system failure, the vehicle's fuel gauge fluctuates erratically up and down while driving. Instrument Cluster Blackout: Following the gauge erraticism, the entire instrument cluster drops off the digital high-speed network line (the CAN Bus) and displays a completely blank, unresponsive black screen. The CAN bus chain drops communication with individual modules—including the Transmission Control Module—forcing the vehicle to dangerously drop into Neutral or Park at low speeds.

After the vehicle's main battery fully discharged and the vehicle was jump-started, multiple SRS / driver airbag warnings appeared immediately, the horn and steering wheel controls stopped working, and a clicking noise developed in the steering column when turning the wheel. None of these symptoms existed before the battery discharge / jump-start event. Mercedes-Benz of Sarasota (Repair Order / Invoice 675113) performed XENTRY diagnostics and documented fault codes B000113 and B000213 (driver airbag squib stage 1 and stage 2 malfunction - open circuit), U100800 (LIN bus 1 malfunction in the steering column module), and B1F4500 (starter battery excessive resistance current; 12V battery failed test). The technician documented the root cause as "defective steering angle sensor and internal wiring of steering column module, thus no completed electrical circuit to driver airbag and steering wheel," and noted that the vehicle is unsafe to drive because the driver airbag will not deploy in a crash. Mileage approximately 73,447. No crash, fire, or injury occurred - the defect was discovered as a non-functioning driver airbag. I am reporting this because the failure mode appears related to the steering column module / clock spring / driver airbag circuit addressed in NHTSA recall 17V627 (MB campaign 2017110011), for which this VIN is not included; this vehicle was produced after the recall's stated production cutoff. Three dealership managers stated in writing that the failure was mec

Sunroof glass exploded without warning while driving at highway speed. Glass shards poured throughout the vehicle including on the driver, potentially putting the vehicle and other vehicles in danger.

I am filing a complaint regarding my 2018 Mercedes-Benz GLA 250. My vehicle recently triggered a check engine light and was diagnosed by an independent mechanic with code P052E, related to the positive crankcase ventilation regulator valve / crankcase ventilation system. My mechanic advised that this issue appears to be similar to a known Mercedes-Benz issue affecting other model years and/or related Mercedes models. Mercedes-Benz has issued an emissions extended warranty/service coverage for a similar crankcase ventilation / intake line assembly issue on other vehicles, including fault code P052E71. However, my vehicle does not appear to be included despite having the same or very similar failure code and system issue. I am concerned that this may be a broader defect affecting additional Mercedes vehicles beyond the models currently covered. The issue involves the crankcase ventilation/PCV system and may require repair of related intake line, valve cover, oil separator, or ventilation valve components. I believe this should be reviewed because owners of vehicles with the same failure pattern may be responsible for costly repairs even though the issue appears similar to one Mercedes has already acknowledged on other models. I am requesting that NHTSA review whether 2018 Mercedes-Benz GLA 250 vehicles should be included in any related recall, defect investigation, emissions warranty extension, or service campaign related to code P052E / P052E71 and the crankcase ventilation re

The vehicle experienced a sudden, total communication network crash on [XXX] the vehicle simultaneously triggered cascading critical safety system faults including “ inoperable” messages for the SOS system, Supplemental Restraint System ( SRS) and antilock brake system(ABS) along with check engine light on dashboard. The car locked itself in park and completely refuses to engage any drive gears. I took it to the dealer in Henderson, NV and they reported to me on Dec 24, 2025 that it will be a $1200 diagnostic and the repairs can be thousands of dollars. Since then I have taken it to 5 European and independent shops and have spent thousands of dollars for guess work. This happens sporadically I have been broken down where tow trucks have to retrieve my car and take to a shop where they have no clue of the issue. I am scared to drive it if it stalls on the streets and have a major accident. No problem has been resolved INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Why is the Crankcase Ventilation System P052E Code (PCV) covered in most Mercedes models, but not the GLA? This is an expensive repair that seems to cover other cars but penalizes GLA owners just to have a safe car to drive like the other models. I strongly believe GLA should be on the recall list for the matter, as it is dangerous to drive on the road, especially for those who cannot afford to fix it for upwards of $1,500 to $2000.

My vehicle has been taken to the Mercedes dealership multiple times from 2/24/25 -12/14/25 (10 Mths) for the following issues and still no resolution to the problem. Each time they say they've fixed the issues we get the car home and end up bringing it back a couple days later for the exact same issue. The issues being the Instrument Cluster/Panel failure (check engine light, multiple warning lights on display while driving, dash display is blacking out and unresponsive). The speedometer, fuel amount and mileage is also blacked out and unresponsive. The headlights, and tail lights also go off and are unresponsive while driving. We've also experienced the vehicle not going in reverse or drive and had to return it multiple times for this as well. These incidents are very serious safety hazards to the driver of the vehicle, other drivers and pedestrians. On several occasions we've addressed these problems with the dealership and still no resolve. However, we are paying very expensive labor fees only to return it with the same problems repeatedly and no explanation as to why the problem keeps recurring. We have receipts, photos and videos of this problem because the dealership kept stating they weren't seeing the issues we were seeing. However, after we presented the evidence and confirmation we have, they stated that they would conduct a diagnostic test and take a look, but the issues still have not been resolved after several times picking it up after they stated that they had

Dear NHTSA Office of Defects Investigation, I am submitting a safety complaint regarding my 2018 Mercedes-Benz GLA 250 (VIN: [XXX] ). On October 28, 2025, while driving southbound on Interstate 5 near the Zamora Exit in California at approximately 8:15 a.m., the fully closed moonroof of my vehicle spontaneously shattered. There was no impact, debris, or external cause, and the vehicle was operated under normal conditions. The incident was extremely frightening and created a serious safety hazard while driving at freeway speed. I began shaking uncontrollably and immediately called my manager to report that I could not come into work due to shock. I also contacted my mother to help calm me down. Vehicle Details: VIN: [XXX] Mileage: 90,XXX miles Purchase: Approximately 5 years ago at Fairfield Mercedes-Benz dealership Condition: No prior repairs to the moonroof, no aftermarket modifications I have documented the incident with photos and video. I have reported this to Mercedes-Benz Customer Care and my insurance provider (USAA). Additionally, I have reached out to Washington Law Offices, who are currently handling a class action lawsuit regarding this issue. I am submitting this complaint to formally notify NHTSA of the dangerous defect and to request that the agency investigate this potential safety issue affecting Mercedes-Benz vehicles with panoramic or sunroof systems. Thank you for your attention to this matter. Please confirm receipt of this complaint and advise on any addi

The contact owns a 2018 Mercedes-Benz GLA 250. The contact stated that while driving at various speeds, various warning lights, including the check engine, TPMS (Tire Pressure Monitoring System), oil, and other warning lights, were intermittently illuminated. The vehicle was taken to a dealer for a diagnostic test; however, no faults were found with the vehicle. The contact stated that the sunroof failed to completely close; because of the failure, water was leaking inside the vehicle during inclement weather. In addition, the air bag warning light had also become illuminated. The vehicle was not yet repaired. The manufacturer was notified of the failure, and the contact was promised a call back. The failure mileage was 45,695.

This vehicle has a transmission control module defect. While driving, the car cuts off unexpectedly and prevents shifting gears, creating a serious safety risk that could easily cause an accident. A certified Mercedes-Benz dealer diagnosed the problem and confirmed it is an internal defect—one that cannot be prevented by regular maintenance or proper care of the vehicle. Because this is an internal issue, Mercedes-Benz should take immediate responsibility to repair it, rather than delaying or shifting accountability.

My vehicle electrical panel is messed up can not read the driver panel the sunroof electrical also is not working the driver seat chair electrical stopped working and ever since the sunroof n chair started giving me issues my front panels started to go haywire went to dealer ship cost n repair are over 4K for the panel sunroof 4-8k chair another 1-3k I regularly maintain my vehicle and should not be having these issues with the gentle care I give my car I can no longer drive it as it has major issues electrical and no one will buy it from me.

Rear differential is faulty. This is the second time it has failed. The first time was in October 2021 the mileage was 44,812 and it was repaired. More recently it was making a noise and I took it back to Mercedes Benz dealership for repair. It was not properly diagnosed over an 8 week period and now it has completely failed. After the fact, I discovered many more Mercedes Benz owners have had the same problem with this happening but there is no recall. I am reporting it so it can be noted that this is an on going issue with these vehicles and hopefully a recall of faulty equipment will be issued

To a sunroof bonding issue that could cause water leakage

Crankcase Vent Valve needs replaced. Causes jumps in acceleration and pressure build up. Was a recall in other models. Took to a dealer today to confirm the check engine light and this was the cause.

The contact owns a 2018 Mercedes-Benz GLA250. The contact stated that while the vehicle was parked, the check engine warning light illuminated. The contact used an OBD2 scanner and retrieved diagnostic trouble codes that indicated that the PCV valve had failed. The dealer was notified of the failure and advised the contact that the vehicle needed to be diagnosed to determine if the repair would be covered. The vehicle was not repaired. The contact related the failure to the Manufacturer Communication Number: 10241531. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.

There was a gas smell that would seep into the driving cabin from the engine. It was intermittent however when it did occur, the smell was strong enough to cause light headedness to the occupants of the vehicle. I took the car to my personal mechanic who told me that this was a common issue with these cars; however, Mercedes had not issued a recall. I my mechanic fix the issue since they had already diagnosed the problem. I did some research and discovered that there is class action law suit regarding this same issue. (Please see link below:). I am respectfully requesting NHTSA conduct an investigation into this matter as this is definitely a safety hazard as the gas smell could impair the driver to the point of not being able to drive the vehicle safely. [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Mercedes-Benz GLA250. The contact stated that while driving at an undisclosed speed, the vehicle stalled. There were no warning lights illuminated. The contact stated that there was a fuel odor coming from the vehicle. The vehicle was towed to the dealer where it was diagnosed that the fuel injectors had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure by the dealer. The approximate failure mileage was 196,077.

Hello, Our car’s rear camera stopped working after about 31,000 miles. It has created a lot of safety problems. Apparently, the rear cameras stop functioning early on.

The contact owns a 2018 Mercedes Benz GLA 250. The contact stated while the vehicle was parked, it was discovered that there was a fuel leakage. The hazard warning light was illuminated. The contact did research and discovered NHTSA Campaign Number: 21V961000 (Fuel System, Gasoline) however, the VIN was not included. The vehicle was taken back to the residence. A dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 20,000.

The contact owns a 2018 Mercedes-Benz GLA250. The contact stated while driving at various speeds and attempting to accelerate, the vehicle hesitated and jerked abnormally before accelerating. The contact stated that the failure also occurred while accelerating from the vehicle idling. The check engine warning light was illuminated. The vehicle was taken to the dealer who diagnosed that the crankcase vent valve had malfunctioned and caused the failure. The contact was informed that the crankcase vent valve needed to be replaced. The vehicle had not been repaired. The dealer confirmed that the VIN was not covered under warranty. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.

Positive Crankcase valve malfunction

The contact owns a 2018 Mercedes-Benz GLA250. The contact stated while his mother was driving 45 MPH, the message that reverse was not available was displayed. The contact stated that the vehicle shifted into neutral independently and the ABS inadvertently engaged. The contact diagnosed the vehicle and determined that the wheel center and transmission needed to be replaced. The wheel center was replaced; however, the transmission was not repaired or replaced. The manufacturer was notified of the failure but offered no assistance. The contact related the failure to NHTSA Campaign Number: 21V033000 (POWER TRAIN); however, the VIN was not included in the recall. The failure mileage was 59,762.

I was driving on the freeway and the transmission shifted into neutral and the car lost power. The Red malfunction lights came on and said transmission malfunction, DO NOT SHIFT, STOP driving immediately, contact dealer. There is a class action lawsuit and a RECALL on the 2019 GLA 250 transmission of this car (mine is 2018 GLA 250) Mercedes customer service is telling me that my VIN is not included and I would like it to be included The NHTSA recall number for the 2019 cars is #21V033000 I was told by Mercedes that for this to be considered as part of the recall i would need an NHTSA inspector to see the car BEFORE i have any repair work done

The contact owns a 2018 Mercedes-Benz GLA250. The contact stated while driving 25 MPH, the transmission unintendedly shifted to neutral. No warning light was illuminated; however, the message "Transmission Error" was displayed on the instrument panel. The vehicle was taken back to the residence. A dealer was not contacted, and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.

Positive Crankcase Ventilation Regulator Valve - Code P052E This Recall are mentioned for other models with same year 2017 - 2020 But why not for GLA250. it's same problem and Dealer quote me $1500 - $2000 for Repair [XXX] Following threads prove there's lot of owners with same issue. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Mercedes-Benz GLA250. The contact stated that the rear passenger’s side of the sunroof had raised up, causing the sunroof to fail to close properly. The vehicle had been taken to a certified mechanic who informed the contact that the sunroof needed to be replaced. The vehicle had not been repaired. The contact stated the dealer had been contacted and an upcoming appointment with the dealer was scheduled. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

The rear differental is grinding loumd when stopped then go

My Car's warranty expired in Dec 2022 and a few months later the engine light came on. It stayed on for a few weeks than was turned off by itself. In Dec 2023, the engine light came back on again. I also noted jerks when driving slow (10 miles/h). Upon checking with Mercedes Benz of Tri Cities-Richland, WA, spending $400 on diagnostics, the staff quoted me $3500 for Crank Case Ventilation replacement. This is a really expensive part/labor and it is ridiculous that Mercedes does a poor job! A quick online search proved that this issue is pretty common in MBenz models, there should definitely be a recall. This is inconvenient and appropriate actions should be undertaken against this.

Subject: Urgent: Electrical Issues Causing Frequent Dashboard crashes I hope this email finds you well. I am writing to bring to your attention a recurring problem with my vehicle's electrical system, specifically the dashboard. Over the past few days, I have been experiencing frequent crashes where the dashboard turns off and on intermittently, rendering various functions inoperable. This issue has become increasingly problematic as it affects the proper functioning of essential components such as the speedometer, fuel gauge, temperature display, and other vital indicators. As a result, it has become difficult to monitor the vehicle's performance and ensure a safe driving experience. I have made several attempts to troubleshoot the issue, including checking the fuses, battery connections, and wiring harnesses, but to no avail. It appears that there is an underlying electrical fault that requires professional attention. Considering the importance of a fully functional dashboard system for the safe operation of the vehicle, I kindly request your assistance in addressing this matter urgently. I would greatly appreciate it if you could schedule a diagnostic appointment at your earliest convenience to identify and rectify the root cause of this issue. If it helps, I can provide additional information such as the make, model, and year of my vehicle, as well as any other details that may assist your team in diagnosing the problem more efficiently. Please let me know the best way to

The car makes a clunking sound when driving at a low speed or backing up. The clunking noise occurred after I bought it. The clunking noise began around 65k miles. The wheels make a rubbing noise also. I took car to my mechanic, he could not find anything.

Strong fuel smell when starting under below freezing conditions.

The contact owns a 2018 Mercedes-Benz GLA250. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the clockspring in the steering column was fractured and made inoperable. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V627000 (Air Bags). The manufacturer was contacted. The failure mileage was approximately 45,000.

FCW gives a warning "Radar Sensors Dirty; See Operator's Manual" message in mild conditions of rain or light wet snow. Location is central Ohio. It happened this morning (2/15/2023) in light rain and temp probably in 40s. The message has appeared probably a few times per year since I've owned the vehicle (Dec. 2019). I took photos of the message on Jan. 31, 2020 (32 degrees F, thin layer of slush on front bumper) and April 21, 2021 (37 degrees F; front of vehicle appeared clean), so those are two other dates that it happened. I feel like it's not reasonable for such a system to not be able to operate in mild precipitation conditions.

I was getting a warning sign on my screen in car. Is said safety problem. I tried to tell Mercedes’ but they did not want to see the car . They told me to go to the mechanic who did a small job fixing the car due from a small collision. I did take it back and mechanic said he didn’t touch that. When I was going through all of this I told Mercedes’ financial to hold on my account . I did not want to pay for an unsafe car. The financial dept. agreed and I asked them to note it that I called about this issue. Because of not paying they repossessed the car and I could t do anything about this but pay. The car was leased and I did not want to pay for a car that was unsafe. Now I have a credit to pay off 13000 and I don’t want this . I tried to contact the company and got redirected to places that didn’t rely of do anything . I wanted a replacement . If I have to pay I wanted them to give me a car because I don’t have one since. The account disappeared and there was no notes on what happened all I have was the pictures of car and the write up from the mechanics inspection . He saw There was something wrong . I sent in letters and the punctures but got nothing back. I emailed the sakes guy to tell him, this was revolt and no reply . I was right and the car got recalled shortly after this . It’s not fault of my own it is the car company to support their customers . As a consumer my rights were ignored and I am demanding some kind of compensation for this. I asked for a replacement an

In July 2022 I was a few miles from my home when the cluster starting showing warning lights. It started scrolling inoperative power brakes, inoperative steering and inoperative parking. Also the cluster was completely lit up. I turned the car around and put it in my garage. This is where the issues really started. The car would not go into park or turn off. I sat with my foot on the brake for 30 minutes trying to continue turning the car off or put in park. I finally had my wife take the key and walk 1/8 mile away before the care would turn off. I had the car flat bedded to Mercedes of Cherry Hill. They had the car for several days. They called me and asked if the car was flooded or hit. I told them no to either. I explained how the car is garage kept. I was talking to my mechanic who services the car and started telling him the story. Before I could say anything he asked me if they asked me if the car was flooded? I said how did you know that? He told me that he has several customers with similar issues with the wiring harness in the front bumper. He told me that it's a bad design where water gets in and burns the harness out. The scary issue is the car not turning off or going into park. If my wife who drives the car was by her self had this issue what would she do?

My backup camera doesn’t work at least half the time. The screen is completely black when I start the car, and the radio doesn’t even come on until I’ve been driving for about 15 minutes. The car does not charge either of my phones even with the cord provided by Mercedes that links to the screen. I depend on that for navigation, and the screen remains black. Since the phone won’t charge either, it runs out of charge quickly when trying to use it by itself for navigation.

The Battery keeps draining, appears to be a design defect. Vehicle model Mercedes GLA250 - 2018 Battery light came ON and car needed a jump start, take it to the dealer. Per dealer vehicle failed to crank and failed load test. Battery was removed and replaced on 20 July 2021. Miles 20,153. Invoice #417618 Again on 17 - 18th May 2022 (odometer reading 23,961) car failed to crank. Called road side assistance (Call # 2-28496306974) . Battery was replaced "under warranty" Ordered Battery Tender (trickle charger) from Amazon, and on 25 May 2022 take it to the nearby mechanic to install Pre-wired to battery to enable Battery charger connection. Keep on using Battery charger to save from Draining the battery all the way. Have been doing this almost once every month.

While driving the vehicle on the highway the front panel immediately in front of the panoramic roof was ripped off. The glue holding the panel in place was defective and is a known issue that currently has a recall out issued by Mercedes Benz. However the vin of our vehicle does not fall under the recall per my conversation with a MB rep. Mercedes Benz knows that this is a problem and will not add this vehicle to the recall. The glue holding the panel down is known to become weakened due to sun exposure. No lights on the dash are associated with this issue. The panel could have ripped off and hit a vehicle traveling behind us and caused an accident.

Summary: Transmission automatically shifts out of drive into neutral. Loss of ability to accelerate when transmission shifts to neutral. No preemptive warnings from the vehicle prior to incident. After transmission shifts to neutral, warning displaying, "Do not shift, bring vehicle for service" appears on multifunction display. Same safety issue as described in NHTSA recall #: 21V-033. Sequence of events: When driving on the highway, transmission automatically shifted from drive to neutral, resulting in a loss of power. Was able to coast to side of highway safely, but could have resulted in an accident with multiple vehicles on busy highway. The vehicle was towed to a Mercedes Benz dealership where the dealership inspected the vehicle and diagnosed the problem as low main battery voltage preventing proper communication among the powertrain control modules. Battery was replaced by dealership as recommended but problem still persists. The issue is reproducible and occurs every time after about 20-30 minutes of normal driving. Additional Details: - Transmission/transmission control module failure while vehicle was in motion. Vehicle is available for inspection upon request. Problem is reproducible and occurs after approximately 20-30 minutes of normal driving. - Sudden and unexpected loss of ability to accelerate significantly increases the risk of a crash. - The vehicle was inspected and diagnosed by Mercedes Benz of Owings Mills in Owing Mills, MD. However, the problem was mis

The contact owns a 2018 Mercedes-Benz GLA250. The contact stated while his wife was driving and the vehicle was stationary at a traffic light, the vehicle shifted independently into neutral(N). The contact stated no warning light was illuminated. The driver restarted the vehicle and was able to continue driving to her destination. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the battery replaced. The vehicle was repaired but continued to experience failure. The vehicle was not drivable. The contact stated that the failure was experienced several times. The manufacturer had been informed of the failure. The failure mileage was approximately 45,000.

I GOT HOME AND WHILE WAITING FOR MY GARAGE TO OPEN THE PANORAMIC SUNROOF EXPLODE AND SHATTER WITH NO REASON, LUCKILY IT DID NOT HAPPENED IN THE FREEWAY, I READ THAT HAPPENS BEFORE TO A PILOT. THE DEALER WANTS TO CHARGE $250.00 JUST TO CHECK A BROKEN SUNROOF AND WONT ACCEPT THE DEFECT.

TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ GLA250. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. OVER TIME, THE STEERING WHEEL STARTED MAKING AN ABNORMAL CLICKING SOUND WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT ALSO STATED THAT THE ELECTRICAL FEATURES ON THE STEERING CEASED TO OPERATE AS NEEDED. THE CONTACT TOOK THE VEHICLE TO ATLANTA CLASSIC CARS (1705 BOGGS RD NW, DULUTH, GA 30096) WHERE IT REMAINED IN THE POSSESSION OF THE DEALER WHILE WAITING TO BE DIAGNOSED. UPON INVESTIGATION, AN INDEPENDENT MECHANIC INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) WHICH SHE LINKED TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000. *LN*JB

CAR BATTERY DIES IF VEHICLE NOT DRIVEN OFTEN AND/OR FOR LONGER DISTANCES. THIS WAS NOT EXPLAINED AT TIME OF SALE NOR DOES MANUAL MENTION. THERE IS NO WARNING LIGHT THAT BATTERY IS LOW. NO FIX. TOLD I SHOULD HOOK UP TO TRICKLE CHARGER. VEHICLE IS STATIONARY.

TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ GLA250 EQUIPPED WITH BRIDGESTONE DUELER H/L 400 TIRES, SIZE: 235/50R18 (NA). WHILE DRIVING 30-35 MPH, CHUNKS OF TREAD STARTED TO SEPARATE FROM THE TIRES WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. CARMAX (8611 S LA CIENEGA BLVD, INGLEWOOD, CA 90301, (310) 568-9272) WAS INFORMED, BUT UNABLE TO ASSIST. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE FAILURE MILEAGE WAS 10,580. THE TIRE FAILURE MILEAGE WAS UNKNOWN. *BF*JB

YOU WOULD ALWAYS NEED TO THINK AND SEARCH WHERE YOU ARE GOING TO INVEST YOUR MONEY REGARDLESS OF CAR BRAND NAME... YES, NON OF THE (8) AIRBAGS EQUIPPED IN MY BRAND NEW 2018 CAR, AS CLAIMED BY MERCEDES BENZ (DISTRIBUTED IN VARIOUS LOCATIONS WITHIN THE CAR), ALONG WITH THE MODERN SOPHISTICATED SAFETY TECHNOLOGY AS CLAIMED, HAS BEEN ACTIVATED/DEPLOYED DURING THAT CAR ACCIDENT TO PREVENT SEVERE PAIN FOR MY WIFE WHO WAS RUSHED THAT DAY TO A HOSPITAL FOR INTENSIVE MEDICAL CARE. AFTER THEIR ENGINEERING CREW INVESTIGATIONS, MB USA COMPANY PROVIDES RIDICULOUS AND UNPROFESSIONAL EXPLANATIONS ON WHY AIRBAGS WHERE NOT ACTIVATED/DEPLOYED DURING THE ACCIDENT, WHICH WAS ALMOST ABOUT CAUSING THE CAR TO BE FLIPPED OVER. I'M LEFT NOW FOR PAYING SOAR MEDICAL EXPENSES AND CAR REPAIR COST.

AT 1:10 AM THE 2018 MERCEDES BENZ GLA SPONTANEOUSLY CAUGHT FIRE. THE CAR WAS PARKED IN MY GARAGE AND HAD NOT BEEN USED IN OVER 6 HOURS. THE CAR HAD 11,000 MILES ON IT. IT WAS LAST SERVICED BY MB OF COCONUT CREEK ONE MONTH EARLIER FOR THE ROUTINE 10K SERVICE. THE ONLY PROBLEM WE HAD WITH THE CAR WAS ONCE THE AIR-CONDITIONING FAILED TO WORK. I BELIEVE THE MB DEALERSHIP SAID IT WAS A FAULTY RELAY. THE CAR WAS ONLY SERVICED BY MB AT THE DEALERSHIP WHERE WE BOUGHT THE CAR. THE ENSUING FIRE CONSUMED MY GARAGE AND DESTROYED MY HOUSE. EVENTUALLY THE FIRE HIT OUR FUSE BOX CUTTING THE POWER TO THE HOME. THE LOSS OF ELECTRICITY WOKE ME UP. I HEARD A STRANGE NOISE AND INVESTIGATED. I SAW MY HOUSE ON FIRE AND WOKE EVERYONE UP AND WE ESCAPED UNHARMED. REPRESENTATIVES FROM MERCEDES AND MY HOMEOWNERS INSURANCE WILL BE CONDUCTING AN INVESTIGATION OF DECEMBER 5TH AT 9:00 AM AT MY HOME AT 21311 FALLS RIDGE WAY, BOCA RATON FL 33428

TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ GLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS). THE CONTACT STATED THAT THE RECALL REPAIR WAS EXCEEDING A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY DID NOT HAVE ANY INFORMATION ABOUT THE RECALL AND COULD NOT ASSIST. THE DEALER (MERCEDES-BENZ OF SMITHTOWN, 630 MIDDLE COUNTRY ROAD, STREET JAMES, NY 11780) STATED THAT THE PARTS WERE UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.

TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ GLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED A LOCAL DEALER (LOEBER MOTORS, 4255 W TOUHY AVE, LINCOLNWOOD, IL 60712) AND WAS ADVISED THAT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE PROBLEM IS WHEN TRAVELLING AT LOW SPEEDS OR STOP THE CAR TO HALT ABLE TO HEAR A NOISE FROM THE REAR END. LIKE A METAL HITTING ANOTHER METAL. IT HAS BEEN ONLY 1 MONTH I BOUGHT THE CAR AND 1300MILES ON IT. THE CAR IS MAKING REALLY LOUD NOISE WHEN STOPPED AND HEAR IT PROPERLY. IT IS MAKING CLING CLING NOISE. I REALLY WORRIED ABOUT THIS ISSUE. I ALMOST OBSERVE EVERYDAY.