THERE IS ALWAYS A STRONG ODOR OF GAS OUTSIDE MY 2007 MERCEDES BENZ E350 EACH TIME I FILL THE GAS TANK. I NEVER "TOP OFF" OR OVER-FILL THE GAS TANK. I NEVER SMELL THE GAS ODOR WHILE I AM INSIDE MY CAR WITH THE DOORS CLOSED AND WITH THE WINDOWS UP. I NEVER SEE GAS ON THE GROUND UNDER MY CAR DURING OR AFTER FILLING MY CAR WITH GAS. IT TAKES ABOUT TWO DAYS (ABOUT 100 MILES) FOR THE GAS ODOR TO DISAPPEAR. UNTIL IT DISAPPEARS, THE ODOR IS VERY STRONG WHEN I PARK MY CAR INSIDE MY GARAGE, CAUSING ME TO ALWAYS HAVE TO LEAVE THE GARAGE DOOR UP ABOUT FIVE INCHES AFTER EACH FILL-UP SO THE GAS ODOR CAN ESCAPE THE GARAGE. I AM FILING THIS COMPLAINT BECAUSE I NOW UNDERSTAND THAT I AM NOT ALONE WITH THIS PROBLEM. IT APPEARS THEIR IS SOME KIND OF DESIGN AND/OR MANUFACTURER'S DEFECT IN THE FUEL SYSTEM. THIS IS A SAFETY HAZARD. IT DESERVES AN INVESTIGATION. *TR
2007 Mercedes-Benz E350 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
2007 MERCEDES BENZ E350. CONSUMER WRITES IN REGARDS TO DEFECTIVE TIRES ON VEHICLE. *SMD THE CONSUMER STATED THE FRONT TIRES WERE REPLACED ON DECEMBER 1, 2011. HE FOUND AN AIR BUBBLE ON ONE OF THE TIRES ON APRIL 16, 2013. THE CONSUMER STATED THE REPAIR SHOP FILED A CLAIM WITH THE MANUFACTURER, BECAUSE THE TIRE WAS STILL UNDER WARRANTY. HOWEVER, THEY DID SO WITHOUT SPECIFYING THE TRUE REASON FOR THE CLAIM, WHICH WAS AN AIR BUBBLE. THE CLAIM WAS NOT FOR WEAR AND TEAR, AS INDICATED ON THE INVOICE. THE CONSUMER IS SEEKING REIMBURSEMENT, DUE TO THE TIRE BEING DEFECTIVE.
THE VEHICLE INVOLVED WAS A 2007 MERCEDES BENZ E350. PREMATURE WEAR ON THE INSIDE CORNER OF MY TIRES. THIS WAS ULTIMATELY DISCOVERED ON ALL FOUR TIRES. THIS LEAD TO BELT SEPARATION ON ALL TIRES AND A LOST OF BELTING ON THE LEFT FRONT OF THE CAR THAT CAUSED DRIVER SURPRISE THAT DEMANDED A DRAMATIC EMERGENCY STOP. THIS EXPOSED ME TO HIGHWAY TRAFFIC AND ALMOST CAUSED AN ACCIDENT WHILE PULLING OVER IN A SHOCKED AND CONCERNED STATE. THESE TIRES WERE RECOMMENDED FOR MY CAR BY THE RETAILER AND MET BOTH THE SPEED RATING AND PERFORMANCE REQUIRED. HOWEVER, I THERE APPEAR TO BE A VEHICLE MANUFACTURER DEFECT WITH THE ALIGNMENT COMPONENTS. NO TIRES APPEAR TO HOLD UP TO THE CHALLENGING DEMANDS OF THIS APPLICATION. THIS FAILURE IS DANGEROUS. HAD IT HAPPENED AT NIGHT OR ON A WET SURFACE, THE CONSEQUENCES WOULD HAVE BEEN MUCH MORE SEVERE. NOTE: THIS WAS ON A CAR THAT WAS FULLY IN ALIGNMENT, WITH FACTORY WHEELS AND SUSPENSION. THE CAR WAS DRIVEN ONLY AS A COMMUTER. NO RACING OR OTHER EXTREME DRIVING. I PURCHASED THE VEHICLE AROUND 9/10/11 WITH FAIRLY NEW TIRES. THE 1ST TIME THIS ISSUED OCCURRED TO WAS WITH THE TWO FRONT TIRES AROUND 12/15/2011. THE 2ND TIME THIS ISSUE HAPPENED WAS WITH THE TWO REAR TIRES AROUND 4/13/12. I JUST REPLACED THE TWO FRONT TIRES (40K WARRANTY TIRES) AGAIN WITH ONLY 28K MILES ON THEM. THE 3RD TIME, THE SAME TIRE RETAILER INFORMED ME HE COULD NOT REPLACE MY TIRES FREE BECAUSE THEY WERE WORN IMPROPERLY ON THE INSIDE LIKE AN ALIGNMENT ISSUE. I INFORMED HIM THAT THE CAR HA
MY WIFE WAS DRIVING WHEN SHE SMELLED SOMETHING BURNING AND THEN FELT SOMETHING BURNING, SHE PULLED OVER AND JUMPED OUT TO CHECK AND FOUND THE SEAT WARMER HAD MALFUNCTIONED AND BURNED THROUGH THE BACK PORTION OF THE SEAT. HER SHIRT HAD A SLIGHT BURN TO IT AND SMOKE COVERED INTERIOR OF THE CAR. THE HOLE IN THE SEAT IS ABOUT THE SIZE OF A CIGARETTE BURN BUT DEEPER. SHE TOOK IT TO THE IMPORT REPAIR SHOP WHO DISCONNECTED THE POWER SOURCE WIRE TO THE SEAT HEATER FOR SAFETY. *TR
THIS IS THE SECOND OCCURRENCE. DEALER REPLACED ENGINE ONCE. I REPORTED THE FIRST INCIDENT ON CONFIRMATION NUMBER (ODI NUMBER) IS: 10507237. THIS SECOND INCIDENT OCCURRED ON OR ABOUT 13 JULY 2013, CAR STARTED HAVING ILLUMINATING ODOR IN THE CABIN AGAIN THAT RESEMBLED FUEL. GARAGE AND CAR ODOR WAS SO BAD IT ACTUALLY ENTERED MY HOME AND I HAD TO LEAVE THE GARAGE DOOR OPEN TO VENTILATE. WENT ON LINE AND FOUND OTHER OWNERS EXHIBITING EXACT DEFECT. TOOK VEHICLE TO MERCEDES DEALER AND WAS INFORMED THAT A LEAK FROM THE FUEL TANK WAS THE CAUSE AGAIN AND IT WAS NOT FROM DAMAGE BUT FROM THE SENDING UNIT AND LINES. AFTER READING THE WARRANTY AND CONTACTING MERCEDES DIRECTLY, I CONTACTED THE DEALER AND INFORMED THEM THAT IT IS A COVERED ITEM AND THEY SHOULD MAKE THE REPAIR AS A WARRANTIED ITEM. I AM MAKING THIS COMPLAINT BECAUSE I BELIEVE THAT THE REPLACEMENT UNIT WILL BE THE SAME OEM PART THAT HAS NOT BEEN MODIFIED TO SOLVE THIS FAILURE FROM DUPLICATING LATER. *TR
WHEN FILLING THE FUEL TANK, THERE IS A SMELL OF FUEL WHEN PARKED IN THE GARAGE UNTIL 40 OR 50 MILES IS PUT ON THE CAR. AFTER THAT THE FUEL SMELL GOES AWAY. IT HAPPENS ONLY WHEN I FILL THE FUEL TANK. I DO NOT TOP THE TANK OFF. I ONLY FILL UNTIL THE NOZZLE SHUTS OFF. ONE TIME AFTER FILLUP I DROVE 2 MILES AND PARKED IN A FRIENDS DRIVEWAY THAT HAD A STEEPER ANGLE AND THE CAR LEAKED SOME FUEL OUT ON THE GROUND AND THE CHECK ENGINE LIGHT CAME ON.I HAVE NOT BROUGHT THE CAR IN FOR REPAIR YET. *TR
TL* THE CONTACT OWNS A 2007 MERCEDES- BENZ E-350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE DRIVER'S SEAT CAUGHT FIRE AND A HOLD WAS BURNED IN THE SEAT. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 47,000. *TR
WHEN I FILL UP WITH FUEL I HAVE A FUEL LEAK COMING FROM TOP OF TANK UNDER DRIVERS SIDE BACK SEAT WHERE THE WIRES AND LINES ARE SCREWED INTO TOP OF TANK. I HAVE READ THIS SEEMS TO BE A PROBLEM ON SEVERAL OF THESE CARS AND ASSUME IT IS A FIRE HAZARD ESPECIALLY SINCE THE ELECTRICAL WIRES ARE IN THE POOL OF FUEL ON TOP OF TANK. WHEN FUEL LEVEL GOES DOWN IT STOPS LEAKING. *TR
MY CHECK ENGINE LIKE CAME ON AND I TOOK THE CAR TO THE DEALERSHIP TO TROUBLE SHOOT THE PROBLEM. I WAS TOLD THAT THE "BALANCE SHAFT GEAR" NEEDED TO BE REPLACED AND THAT IT WOULD COST $5,500 MINIMUM. I HAVE SINCE THEN LEARNED THAT THIS IS A DEFECTIVE PART THAT HAS EFFECTED LITERALLY THOUSANDS OF M272 ENGINES THAT MERCEDES BENZ KNOWINGLY USED EVEN AFTER LEARNING THAT THE METAL COMPONENTS OF THIS VERY IMPORTANT PART OF THE CARS ENGINE WOULD NOT LAST. THE PART TYPICALLY FAILS AFTER THE MANUFACTURER'S WARRANTY AND THEREFORE IS NOT COVERED BY THE DEALERSHIP OR MERCEDES BENZ. A CLASS ACTION SUIT WAS FILED IN 2011 AND THE JUDGE IN THE CASE FAILED TO RULE IN FAVOR OF THE CONSUMER. I HAVE READ WHERE WHEN THIS DEFECTIVE PART FAILS IT CAN CERTAINLY CAUSE A DANGEROUS SITUATION FOR PASSENGERS IN THE AUTOMOBILE. MANY OWNERS HAVE DESCRIBED THE FAILURE OF THIS PART AS FAILING WHILE DRIVING AT HIGHWAY SPEEDS WHEN THE ENGINE AND STEERING ARE SEVERELY AFFECTED.
STRONG GASOLINE SMELL INSIDE THE CAR AND MY GARAGE WHEN I FILL UP MY GAS TANK.
ENGINE LIGHT CAME ON, TAKEN TO DEALERSHIP FOUR TIMES. DEALER STATED THAT THERE MAY BE A LEAK ON TOP OF GAS TANK OR TANK MAY HAVE TO BE REPLACED. PREVIOUS OWNER STATED THAT THERE WAS A STRONG SMELL OF GAS IN VEHICLE WHEN TANK IS FULL. PREVIOUS OWNER HAD SAME ISSUE AFTER CAR WAS ONLY FOUR YEARS OF AGE. *TR
WHEN GAS TANK IS FILLED, INSIDE CABIN SMELLS GAS WHICH IS NOT TOLERABLE AND NEED TO BE ADDRESSED. *TR
I FOUND LEAKING LIQUID CLOSE TO THE REAR LEFT WHEEL AND WHEN LIFTING THE REAR WHEEL I FOUND LEAKING LIQUID FROM THE TANK. AFTER SMELLING AND TOUCHING I REALIZE IS GASOLINE . I CHECK IN THE INTERNET FOR SIMILAR PROBLEMS AND I FOUND A LOT OF SAME COMPLAINTS. *TR
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THAT THERE WERE GASOLINE FUEL FUMES INSIDE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER AND A DIAGNOSTIC WAS PERFORMED. THE CONTACT WAS ADVISED THAT THE FUEL SENDING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 73,000.
FUEL SMELL IN CAR. POSSIBLE FUEL LEAK. *TR
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THAT ONE HOUR AFTER REFUELING, A STRONG GASOLINE FUEL ODOR WOULD EMIT INSIDE OF THE VEHICLE. THE FAILURE RECURRED WHENEVER THE FUEL TANK LEVEL WAS HALF FULL OR GREATER. A CERTIFIED MECHANIC INSPECTED THE VEHICLE AND STATED THAT THE FAILURE COULD HAVE POSSIBLY BEEN RELATED TO THE FUEL TANK DELIVERY. THE VEHICLE WAS IN THE PROCESS OF BEING TAKEN TO AN AUTHORIZED DEALER FOR A SECOND OPINION. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE VIN WAS NOT AVAILABLE.
TANK LEAKS GAS WHEN FILLED . FUEL LINK HAS NOT BEEN REPAIRED AT THIS TIME. MERCEDES WILL NOT WARRANTY. *TR
THE VEHICLE'S CHECK ENGINE LIGHT ILLUMINATED AFTER COMMUTE FROM WORK. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF EL PASO FOR DIAGNOSTIC TESTING WHICH REVEALED A CRACK IN THE FUEL TANK ALLOWING FUMES TO ESCAPE FROM THE VEHICLE. WHEN TANK IS FILLED, GAS FUMES COULD BE SMELLED THROUGHOUT THE HOUSE IF THE CAR IS PARKED IN THE GARAGE. FUEL TANK WAS REPLACED AT A COST OF $2400 WITH REPAIRS COMPLETED BY MERCEDES BENZ OF EL PASO IN FEBRUARY 2013. *TR
THE ENGINE LIGHT CAME ON AND I BROUGHT MY CAR INTO THE LOCAL MERCEDES DEALER. THE DIAGNOSIS RESULT ACCORDING TO THE SERVICE REPRESENTATIVE WAS A CAMSHAFT BALANCING ROD PROBLEM AND THE ESTIMATE TO REPLACE THE BALANCING ROD WAS QUOTE AT $6500. I DID SUBSEQUENTLY LOOK INTO THIS PROBLEM ONLINE AND FOUND THAT THEIR ARE SIMILAR OCCURRENCES WITH THIS VEHICLE AND THE CONCLUSION IS THAT IT IS A MANUFACTURING DEFECT FOR THIS ENGINE. THE SERVICE REPRESENTATIVE AGREED THAT IT IS TOO EARLY FOR ANY ENGINE TO HAVE THIS TYPE OF PROBLEM AND CALLED MERCEDES BENZ THEY DECLINE TO ASSIST IN THIS MATTER. CAN NHTSA LOOK INTO THIS PROBLEM AND SEE IF THERE IS A PROBLEM WITH THIS ENGINE? THANK YOU *TR
PURCHASED CERTIFIED PRE-OWNED CAR IN JUNE 2012. ON OR ABOUT FEB 2013, CAR STARTED HAVING ILLUMINATING ODOR IN THE CABIN THAT RESEMBLED FUEL OR ANTI-FREEZE. GARAGE AND CAR ODOR WAS SO BAD IT ACTUALLY ENTERED MY HOME AND I HAD TO LEAVE THE GARAGE DOOR OPEN TO VENTILATE. WENT ON LINE AND FOUND OTHER OWNERS EXHIBITING EXACT DEFECT. TOOK VEHICLE TO MERCEDES DEALER AND WAS INFORMED THAT A LEAK FROM THE FUEL TANK WAS THE CAUSE AND IT WAS NOT FROM DAMAGE BUT FROM THE SENDING UNIT AND LINES. THE DEALER INFORMS ME THAT THE REPAIR IS NOT COVERED UNDER THE WARRANTY AND THAT IT WILL COST $2100.00 TO FIX. AFTER READING THE WARRANTY AND CONTACTING MERCEDES DIRECTLY, I CONTACTED THE DEALER AND INFORMED THEM THAT IT IS A COVERED ITEM AND THEY SHOULD MAKE THE REPAIR AS A WARRANTIED ITEM. THEY RE-CHECKED WITH MERCEDES AND CALLED ME BACK AND STATED THAT THEY HAD "DID SOMETHING IN THE SYSTEM TO MAKE IT REJECT" AND IT IS A COVERED REPAIR AND WILL BE FIXED UNDER THE WARRANTY. I AM MAKING THIS COMPLAINT BECAUSE I BELIEVE THAT THE REPLACEMENT UNIT WILL BE THE SAME OEM PART THAT HAS NOT BEEN MODIFIED TO SOLVE THIS FAILURE FROM DUPLICATING LATER. *TR
STRONG ODOR OF GASOLINE AFTER REFUELING. *TR
PURCHASED CAR ON 2/12/2013. FILLED CAR UP WITH GAS FOR THE FIRST TIME ON SATURDAY 3/23/2013. GARAGE AND CAR SMELL LIKE GAS SO BAD IT ACTUALLY ENTERED MY HOME AND I HAD TO LEAVE THE GARAGE DOOR OPEN TO VENTILATE. WENT ON LINE AND FOUND THAT THERE ARE SOME LAW SUITS AGAINST MERCEDES FOR THIS DEFECT AND THEY ARE REPLACING THE GAS TANKS WITH STILL DEFECTED GAS TANKS AND CHARGING CLIENTS FOR THEM. *TR
FUEL SMELL INSIDE AND OUTSIDE THE CAR WHEN THE TANK WAS FULL. FUEL SMELL GRADUALLY LESSENED WHEN THE TANK WAS ABOUT 3/4 TO 1/2 EMPTY. TOOK THE CAR TO MB DEALER AND THEY CHANGED THE FUEL SENDING UNIT UNDER THE REAR SEAT BEHIND THE DRIVER. IT COST ABOUT $700. I KEPT THE FUEL SENDING UNIT AND LOOKING AT IT UNDER MAGNIFICATION, I CAN SEE BAD WORKMANSHIP AROUND THE SENDING UNIT NOT BEING SEALED PROPERLY, IT WAS BAD FROM THE MOMENT IT WAS PLACED IN THE CAR. THIS ITEM SHOULD NOT GO BAD ON A CAR LESS THAN 6 YEARS OLD THAT HAS ONLY ABOUT 20,000 MILES AND ALWAYS GARAGED. SHAME ON MERCEDES BENZ THAT DID NOT RECALL THIS ITEM. *TR
I PULL UP AT THE GAS STATION(SHELL) AND FILL UP MY GAS TANK....AFTER FILLING UP MY GAS TANK...THERE WAS THE SMELL OF GAS IN MY WHOLE CAR CABIN. I TOOK MY CAR TO MERCEDES BENZ OF SOUTH CHARLOTTE, CHARLOTTE, NC. ON 3/13/2013. THE SERVICE ADVISOR([XXX]) TOLD ME IT WAS THE FUEL SENDING UNIT THAT WAS BAD...THERE WAS ALSO FUEL LEAK IN MY GARAGE...THE DEALERSHIP TOLD ME THEY WOULD HAVE TO REPLACE THE SENDING UNIT AND THE WHOLE GAS TANK....THAT WOULD COST $3750.00. THE DEALERSHIP ALSO SAID THS WAS A COMMON PROBLEM WITH THE E350... AND THEY DON'T KNOW WHY THERE ISN'T A RECALL ON THESE. I AM ASKING YOU TO PLEASE INVESTIGATE AND PERTITION MERCEDES USA TO DO A RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THAT WHENEVER REFUELING, THERE WAS A STRONG GASOLINE FUEL ODOR EMITTED FROM THE VEHICLE WHEN LEFT IN THE CONTACT'S GARAGE OVERNIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THE CONTACT WAS ADVISED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 48,000.
STRONG SMELL OF GASOLINE IN THE CABIN AFTER FUELING VEHICLE. *TR
TOOK IN VEHICLE FOR CHECK ENGINE LIGHT. I WAS TOLD THAT ONE OF THE CAM MAGNETS NEEDED TO BE REPLACED (ADVISED TO HAVE ALL 4 REPLACED). ACCORDING TO SERVICE ADVISER THIS IS A VERY COMMON PROBLEM FOR 2007 AND PRIOR YEAR E-CLASS VEHICLES AND THAT THE CAM MAGNETS HAVE BEEN REDESIGNED TO FIX THIS ISSUE. THE COMPLETE REPLACING OF THE 4 CAM MAGNETS WAS MORE THAN $600 FOR SERVICE (BEFORE TAXES). THE SERVICE ADVISER ALSO STATED THE OTHER PROBLEM THIS VEHICLE CONSECUTIVELY COMES IN FOR IS A FAULTY GAS TANK THAT IS PRONE TO CRACK WHICH REQUIRED THE GAS TANK TO BE REPLACED. MERCEDES-BENZ SHOULD CLEARLY ADDRESS THE ABOVE ISSUES ON THIS VEHICLE. *TR
FIRST INCIDENT OCCURRED ON 1/21/13 WHEN MY MERCEDES SMELLED LIKE IT WAS LEAKING GAS IN GARAGE. FUMES WERE SO BAD THAT WE PARKED IT OUTSIDE AS WE WERE LEAVING FOR TRIP. I WAS AFRAID IT COULD CATCH FIRE. I HAD NOTICED A GAS SMELL ONCE BEFORE. ABOUT SIX MONTHS PRIOR. IT WENT AWAY AND THE CAR HAD BEEN IN SHOP AND NOTHING NOTED. SO I DID NOT WORRY. GOT BACK FROM TRIP AND TOOK IT IN. BOTH THE RIGHT AND LEFT FUEL SENDING UNITS WERE REPLACED. ON THE LEFT A SEAL RING, CABLE HARNESS AND A BRACKET WERE REPLACED. THE RIGHT SIDE A SEAL RING WAS DONE WITH THE UNIT. I HAD OIL LEAKING FROM ENGINE SO THEY REPLACED A CAMPAIGN, ENGINE WIRING, RIGHT CAMSHAFT SOLENOID, AND OILCENTRIFUGE. THEY KEPT MY CAR A WEEK AS I HAVE HAD MANY PROBLEMS AND THEY WANTED TO MAKE IT RIGHT WELL IT TURNED INTO A NIGHTMARE. CAR WENT BACK IN AS OIL HAD LEAKED ON EXHAUST AND CAR SMELLED ON FIRE. THEY DEGREASED IT AND I GOT IT BACK. NOW THE WORST OF THIS. THE REPLACED FUEL SENDING UNIT WAS DEFECTIVE. I WAS ON FREEWAY WHEN MY CAR JUST STOPS RUNNING WHILE DRIVING IT. I ALMOST GOT HIT AT 60 MPH AND MY CAR SPUTTERS ONCE THAN STALLS AS I TRY TO ROLL OFF FREEWAY. I WAS SURE MY ENGINE SEIZED. IT TURNS OUT THE NEW FUEL SENDING UNIT HAD A DEFECTIVE FLOAT. I RAN OUT OF GAS AND ALMOST DIED BECAUSE OF IT. THERE ARE MANY COMPLAINTS ON THE INTERNET ABOUT THIS FUEL PROPULSION SYSTEM. I AM UNDER WARRANTY SO MINE IS REPLACED FOR FREE. THE PROBLEM IS THE GAS FUMES PUT YOU AT RISK FOR A FIRE. I WOULD THINK FOR ME IT WAS AT LEAST SIX MONTH
STRONG GASOLINE VAPOR SMELL IN CABIN OF CAR WHEN IT SITS IN THE GARAGE. THE ODOR BEGAN ABOUT 6 MONTHS AGO BUT IT ONLY SMELLED IN THE GARAGE NOT IN THE CAR. THE ODOR DISSIPATES AFTER DRIVING ABOUT 20 MILES. *TR
2007 MERCEDES BENZ E350. CONSUMER WRITES IN REGARDS TO VEHICLE LEAKING GAS. *SMD THE CONSUMER STATED WHEN HE RETURNED HOME, THE ENTIRE GARAGE SMELLED OF GASOLINE. GAS WAS LEAKING OVER THE EXHAUST SYSTEM ON THE DRIVER'S SIDE.
WE HAVE SMELLED A GASOLINE SMELL IN OUR GARAGE FOR A COUPLE OF YEARS AND NEVER CONSIDERED IT WAS THE MERCEDES. WE ALSO KEEP SMALL GASOLINE TOOLS IN THE GARAGE AND A HARLEY DAVIDSON MOTORCYCLE. WE FILLED THE TANK ON JANUARY 21, 2013 AND THE NEXT MORNING THE SMELL WAS SO BAD WE NEED TO AIR OUT THE GARAGE. RESEARCH ON THE INTERNET REVEALED IT WAS THE MERCEDES. WE TOOK IT TO THE DEALER AND THE LEAK WAS FROM THE FUEL SENDING UNIT IN THE GASOLINE TANK. WE HAD IT REPAIRED AT A COST OF $739.09. MERCEDES HAS NOT OFFERED ANY RELIEF FOR THE COST OF THE REPAIR. *TR
FIRST NOTICED WHEN CAR WAS PARKED, ONCE I PULLED INTO THE DRIVEWAY. I GOT OUT AND SMELLED A REALLY STRONG GASOLINE ODOR. IT DOESN'T APPEAR TO BE LEAKING GAS ON THE GROUND. THE GASOLINE ODOR WAS STRONGER WHEN THE GAS TANK WAS FULL. ONCE THE TANK GOT DOWN TO 1/2 - 3/4 FULL THE ODOR WAS LESS PROMINENT. NOW I NEVER FILL MY TANK TO FULL BECAUSE THE SMELL IS OVERWHELMING. THERE AREN'T ANY INDICATOR LIGHTS THAT COME ON. *TR
FUEL IS LEAKING FROM TANK AFTER FILLUP ON LEFT SIDE NEAR LEFT REAR TIRE. FIRST NOTICED FUEL GAUGE NOT WORKING WHEN I RAN OUT OF GAS AT 51,000 MILES IN 2011. DEALER TOLD ME GAUGE WAS LOCATED INSIDE TANK AND IT WOULD BE NECESSARY TO REPLACE TANK AT COST OF $2,000 W/O WARRANTY,SO I DID NOT FIX IT; JUST USED ODOMETER. WE HAVE NOTICED GAS FUMES IN GARAGE FOR A LONG TIME, BUT THOUGHT IT WAS FROM THE GAS ENGINES OF YARD TOOLS. AFTER A FILL UP 2 DAYS AGO, WE NOTICED A VERY STRONG ODOR NEXT TO CAR AND INVESTIGATED AND NOTICED SIGNS OF LIQUIDS ON PARTS OF UNDERCARRIAGE OF VEHICLE. DID AN INTERNET SEARCH AND FOUND THIS IS A KNOWN PROBLEM WITH THIS VEHICLE. PRESENT MILEAGE IS 87,000. *TR
VEHICLE WAS PURCHASED ON 11/04/12 WITH APPROXIMATELY 66,000 MILES ON ODOMETER. SHORTLY THEREAFTER, AFTER PARKING THE VEHICLE IN THE GARAGE OVERNIGHT, A VERY STRONG GASOLINE ODOR WAS PRESENT IN THE GARAGE. (THIS IS THE ONLY CAR PARKED IN THE GARAGE AT MY HOME.) THERE WERE NO OBSERVED FUEL LEAKS COMING FROM THE CAR OR ON THE GARAGE FLOOR. I NOTICED THIS SAME SMELL AROUND 01/14/13. (ODOMETER READING ABOUT 70,000 AT THIS DATE.) AFTER SOME SEARCHING ONLINE, I DETERMINED THAT THERE WERE SEVERAL INCIDENTS OF OWNERS REPORTING FUEL SMELLS ONLY AFTER COMPLETELY FILLING THE GASOLINE TANK. ON BOTH OF MY INCIDENT DATES, I HAD FILLED THE GASOLINE TANK COMPLETELY ON MY TRIP HOME. THIS SMELL IS NOT PRESENT AFTER USING ABOUT 3-4 GALLONS OF FUEL. IT IS ALSO NOT PRESENT IF I ONLY FILL THE TANK TO ABOUT 3/4 OR 4/5 FULL, WHICH IS WHAT I MOST OFTEN DO. WHEN REFUELING, I TYPICALLY REFILL $20 - $40 AT ONE TIME AND DO NOT COMPLETELY FILL MY TANK. I HAVE NOT YET NOTICED ANY FUEL SMELL INSIDE OF MY VEHICLE, ONLY ON THE OUTSIDE AND WITHIN THE GARAGE. *TR
I WAS USING THE WARMING SEATS AND HAD PULLED UP TO THE POST OFFICE TO DROP A LETTER IN THE BOX. THE LETTER HAD FALLEN TO THE GROUND. I GOT OUT AND PLACED THE LETTER IN THE BOX. I GOT BACK IN THE CAR AND PULLED UP TO KEEP FROM HOLDING UP TRAFFIC WHILE I HAD REPLACED MY SEAT BELT. A SUV HAD CROSSED MY PATH WHEN I SMELLED SOMETHING BURNING. I ASSUMED IT WAS EXHAUST FROM THE SUV. I WAS ABOUT TO PULL OFF THE PARKING LOT WHEN I NOTICED THICK WHITE SMOKING COMING FROM MY SEAT. I IMMEDIATELY TURNED OFF THE SEAT WARMER. THE SMOKE DISSIPATED AFTERWARDS.I CONTINUED TO DRIVE THE CAR ABOUT 1/2MILE TO THE GROCERY STORE. I GOT OUT AND NOTICED A BURN ON SEAT. *TR
BEGINNING AT APPROXIMATELY 60,500 MILES MY 2007 MERCEDES BENZ E350 4MATIC SEDAN DEVELOPED A STRONG GASOLINE ODOR INSIDE THE VEHICLE. THIS SMELL PROGRESSIVELY GOT STRONGER AND UPON INSPECTION AT THE DEALERSHIP IT WAS FOUND THAT THE SENDING UNITS ATTACHED TO THE FUEL TANKS BELOW THE REAR DRIVER'S SIDE AND PASSENGER SIDE SEATS WERE LEAKING FUEL THROUGH A FAULTY SEAL CAUSING THE FUEL TO ABSORB INTO THE SEAT CUSHION. THIS LIKELY CREATED A POTENTIAL FIRE HAZARD INSIDE THE CABIN OF THE VEHICLE, PARTICULARLY IN THE REAR SEAT. *TR
THE CAR WAS FILLED WITH GAS AND WHEN I GOT HOME I COULD SMELL GAS AND I LOOKED AROUND THE CAR AND IT WAS DRIPPING A LOT OF GAS ON THE LEFTSIDE OF REAR WHEEL WELL. ALSO THERE WAS STRONG SMELL OF GAS INSIDE THE CAR. I JUST BOUGHT THIS LESS THAN A MONTH AND I TOOK IT TO THE DEALER FOR REPAIR. THERE HAS BEEN NUMEROUS COMPLAINTS AND THERE IS TSB REGARDING THIS ISSUE. THIS IS A VERY DANGEROUS SITUATION AND THE DEALER IS TELLING ME THAT THEY DON'T KNOW ABOUT THE COMPLAINTS REGARDING THIS ISSUE. *TR
I HAVE A 2007 MERCEDES E350. I FILLED UP THE GAS TANK AND THE NEXT MORNING, AFTER STORING THE CAR IN MY GARAGE, THERE WAS A STRONG ODOR OF GAS IN THE GARAGE. I STARTED TO GOOGLE THIS TO SEE IF ANYONE HAS HAD THE SAME PROBLEM. I NOTICED THAT OTHER CAR OTHER HAD BEEN HAVING THIS SAME ISSUE. SOME REPORTED GAS TANK LEAKS AMONG OTHER ISSUES SUCH AS VENT VALVES AMONG OTHER THINGS. I DID NOT DO ANYTHING ABOUT MY ISSUE THINKING THAT IT WAS NOTHING, BUT SINCE APRIL 2012, AFTER FILL UPS, THE SAME THING WOULD HAPPEN. THE ODOR WOULD GO AWAY ONCE 1/4 TO 1/2 OF THE TANK OF GAS WAS USED. TODAY, JANUARY 2013, I LOOKED UNDER THE CAR, DRIVER SIDE AND NOTICED THAT THE GAS TANK WAS WET FROM GAS LEAK. I AM SURPRISED AND DISAPPOINTED THAT THIS VEHICLE WOULD HAVE THIS KIND OF ISSUES AND THE MANUFACTURER HAS NOT ADDRESSED THIS ISSUE, SINCE IT APPEARS THAT OTHER OWNERS HAVE EXPERIENCED THE SAME PROBLEMS. I HOPE THAT THIS ISSUED CAN BE ADDRESSED BY THE NHTSA AND HELP OWNERS AS THIS IS A HAZARDOUS SAFETY ISSUE AS THERE COULD BE SOME SERIOUS CONSEQUENCES AND INJURIES IF NOT ADDRESSED. *TR
PURCHASED THIS VEHICLE USED WITH 60K MILES, DROVE IT ABOUT A WEEK WITH NO PROBLEMS. FILLED THE CAR WITH GAS ONE TIME AND NOTICED A STRONG SMELL OF FUEL IN THE GARAGE AND THE VEHICLE THE NEXT DAY. FUEL SMELL IN THE GARAGE LASTED SEVERAL DAYS, SMELL IN THE CAR IS VERY STRONG AND HAS NOT FADED OR GONE AWAY FOR OVER TWO WEEKS. *TR
NHTSA ACTION# PE12001 STRONG FUEL/GASOLINE ODOR SMELL COMING FROM THE DRIVERS SIDE REAR WHEEL AREA. FUEL TANK IS FILLED TO FULL (AFTER IT "CLICKS" OFF) AND THIS IS WHEN THE ODOR IS MOST PREVALENT. THE E350 IS PARKED IN A SINGLE, DETACHED HOUSE'S 2-CAR GARAGE. FUEL/GASOLINE SMELL IS PARTICULARLY STRONG IN THE ENCLOSED 2-CAR GARAGE. I AM AFRAID THE THESE VAPORS WILL IGNITE WHEN IN AN ENCLOSED SPACE WITH THE FURNACE IN THE SHARING THE SAME SPACE (BEING THAT IT IS WINTER TIME NOW AND THE FURNACE IS NOW KICKING ON TO HEAT MY HOUSE). *TR
WHEN FILLING UP MY GAS TANK I NOTICED A VERY STRONG ODOR OF GASOLINE. WAS VERY CONCERNED THAT IF SOMEONE NEARBY HAD BEEN SMOKING FUMES WOULD HAVE IGNITED. ALSO IF TRAVELING ON THE HIGHWAY IF SOMEONE HAD THROWN OUT A LIT CIGARETTE WHO KNOWS WHAT WOULD HAPPEN. I CALLED THE MERCEDES STEALERSHIP AND THEY SAID IT'S MY PROBLEM TO FIX IT. I RECENTLY READ ABOUT A RECALL FOR THE SAME ISSUE ON 2010 AND 2011 MERCEDES...THIS IS THE SAME PROBLEM!! LOOK AT THE COMPLAINTS FILED HERE FOR THE SAME ISSUE......WAKE UP NHTSA AND INCLUDE THESE MODELS. DOES A CAR NEED TO BLOW UP FIRST??? *TR
AFTER NORMAL DRIVING, A SLIGHT SHAKE OCCURRED AROUND 80,000 MILES. I TOOK IT INTO THE SHOP AND THEY REPORTED 4 BENT RIMS (2 BEING DANGEROUSLY BAD). I HAD THE WHEELS STRAIGHTENED, AND I FOUND OUT THE PREVIOUS OWNER HAD ONE WHEEL WELDED, SO THIS ISSUE WAS PRESENT BEFORE I BOUGHT THE CAR. WHILE DOING RESEARCH ONLINE, THERE ARE HUNDREDS OF WHEEL COMPLAINTS, PARTICULARLY ON THE E-CLASS. BECAUSE THERE ARE SO MANY VARIATIONS OF THE MODEL, I BELIEVE THAT NHTSA IS OVERLOOKING THE ISSUE BECAUSE OF THE WAY COMPLAINTS ARE ENTERED BY EXACT MODEL (EVEN THOUGH THE WHEELS THEY USE IS THE SAME ACROSS). *TR
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
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350 WAGON. THE CONTACT STATED THAT WHILE PARKED THE FUEL PUMP WAS LEAKING WHICH CAUSED FUEL FUMES TO EMIT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 39,000. UPDATED 12/28/12 *CN UPDATED 1/17/2013*JS
WE PURCHASED THIS VEHICLE USED FROM A MERCEDES DEALER 5 WEEKS AGO. AFTER THE FIRST COUPLE GAS REFILLS I NOTICED THAT THE CAR HAD A STRONG GAS SMELL AROUND IT. JUST STANDING NEXT TO THE CAR, I COULD SMELL GAS. IT SEEMED WRONG. AT FIRST I FIGURED IT WAS JUST BECAUSE I WAS AT THE GAS STATION. BUT THEN I REALIZED THE CAR ALSO SMELLED OF GAS AT HOME. WHEN THE CAR SITS OVERNIGHT OR FOR LONGER PERIODS, THE INTERIOR NOTICEABLY SMELLS LIKE GAS UPON OPENING THE DOOR. HAVING OWNED A LOT OF CARS I KNEW THIS WASN'T RIGHT. I DID AN INTERNET SEARCH TO SEE IF THIS WAS SOME SORT OF KNOWN ISSUE. OF COURSE A LOT OF INFORMATION POPPED UP AS FAR AS OTHER PEOPLE HAVING THIS ISSUE AND A CLASS ACTION LAWSUIT. I CALLED THE DEALER TO SEE IF MB WAS FIXING THIS UNOFFICIALLY OR ANYTHING ALONG THOSE LINES. THE SERVICE MANAGER PLEADED IGNORANCE. HE STATED HE HAD NEVER HEARD OF SUCH A THING, COULDN'T IMAGINE IT WAS TRUE OR THAT THERE WOULD BE SUCH A PROBLEM. HE DIDN'T SOUND VERY CONVINCING. NOW WE HAVE A 'NEW' CAR THAT LEAKS GAS. I DON'T KNOW WHAT TO SAY BEYOND THAT. I'M STILL TOO DISAPPOINTED AND STUNNED AT THIS SITUATION. *TR
I PURCHASED THIS VEHICLE NEW IN OCT. 2006. ON NOV. 7, 2012 WITH 19600 MILES I FILLED THE GAS TANK FULL OF FUEL AND NOTICED IMMEDIATELY INSIDE CABIN, TRUNK, AND OUTSIDE OF THE VEHICLE WAS A STRONG FUEL SMELL BEYOND BELIEF! AFTER SEVERAL DAYS OF THIS ISSUE I RESEARCHED TO FIND OUT THERE ARE MANY PROBLEMS FROM OTHER OWNERS WITH THIS EXACT SAME PROBLEM. AFTER REVIEWING THERE ISSUES I STARTED MY OWN INVESTIGATION AND AFTER REMOVING MY BACK SEAT; I FOUND THAT FUEL IS LEAKING FROM THE FUEL SYSTEM INSIDE THE CABIN OF VEHICLE. I AM SO DISAPPOINTED AND HIGHLY CONCERNED FOR MY SAFETY AS WELL AS OTHER INNOCENT DRIVER'S AROUND ME THAT A SUDDEN SPARK MAY IGNITE MY VEHICLE ON FIRE AND CAUSE A MASS EXPLOSION WHILE DRIVING. PLEASE WITH ALL THESE CURRENT ISSUES FIND MBUSA RESPONSIBLE. I HAVE GIVEN MBUSA YEARS OF LOYALTY IN OWNING THREE OF THERE VEHICLES. WE AS CONSUMERS DESERVE BETTER FROM A COMPANY WITH THEIR VALUES AND HISTORY. *TR
I NOTICED A SLIGHT FUEL SMELL WHEN I WOULD FILL UP THE FUEL TANK. THE SMELL HAS GRADUALLY GOTTEN WORSE AND NOW IS INSIDE THE CAR AS WELL AS PERMEATES MY GARAGE AFTER SETTING FOR A SHORT PERIOD. I NOW HAVE TO CRACK MY GARAGE DOOR AT NIGHT TO LET VAPORS ESCAPE FOR SAFETY REASONS. THIS IS AN ABSOLUTE SAFETY ISSUE AND SEEMS VERY COMMON WITH MANY MERCEDES BENZ MODELS AND SHOULD BE ADDRESSED. THANK YOU! *TR
STRONG ODOR OF GASOLINE INSIDE THE CABIN OF THE VEHICLE. ODOR SO STRONG THAT PASSENGERS CAN NOT BE INSIDE THE VEHICLE FOR MORE THEN SEVERAL MINUTES AT A TIME WITHOUT FEELING NAUSEA OR DIZZINESS. HUNDREDS OF COMPLAINTS HAVE BEEN FILED FOR THIS EXACT OCCURRENCE AND MERCEDES STILL REFUSES TO ACKNOWLEDGE THE DEFECT IN THE FUEL TANK. THE SMELL IS IRREPLACEABLE ONCE THE POOLING OF THE FUEL ABSORBS INTO THE BACK SEATS . THE GASOLINE VAPORS INSIDE THE CABIN ARE NOT ONLY UNACCEPTABLE BUT AN EXTREME HEALTH AND SAFETY HAZARD TO OCCUPANTS OF THE VEHICLE. MILEAGE AT THE TIME OF INITIAL INCIDENT WAS 63,000. *TR
GAS SMELL INSIDE AND OUTSIDE OF CAR WHEN YOU FILL CAR. THE GAS OVER FLOWS AND FORM A LITTLE POOL OF GAS ON TOP OF THE GAS TANK, THIS IS JUST UNDER THE REAR SEAT. THIS SOUNDS LIKE A KNOWN PROBLEM AND SHOULD HAVE BEEN FIXED (RECALLED) BY MERCEDES. I TOOK IT TO THE DEALER AND HAD IT FIXED BECAUSE I DON'T WANT MY FAMILY SICK OR HURT. *TR
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E-350. WHILE PARKED, THE CONTACT NOTICED A STRONG FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THERE WAS A FUEL LEAK IN THE REAR SEAT OF THE VEHICLE WHERE THE ELECTRONIC WIRING AND FUEL SENDING UNIT WAS LOCATED. THE TECHNICIAN STATED THAT THE FUEL TANK AND FUEL PUMP WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2007 Mercedes-Benz E350 → · Every E350 year → · How the figures are calculated →