2007 Mercedes-Benz E350 complaints

I AM ONE OF THIS CARS OWNER....FUEL LEAKS AND STRONG ODOR OF GASOLINE BOTH INSIDE AND OUTSIDE OF THEIR VEHICLE PARTICULARLY AFTER REFUELING IT'S SICKENING AND DANGEROUS . PLEASE TAKE ACTION BEFORE IS TOO LATE THANK YOU *TR

STRONG FUEL ODOR AFTER FILLING UP. THE ODOR LAST UNTIL I DRIVE THE CAR FOR AT LEAST 40-50 MILES. I HAVE READ ON BENZ WORLD.ORG NUMEROUS REPORTS OF THE SAME PROBLEM. MERCEDES-BENZ OF AUSTIN REPORTED ..CAUSE IS LEFT FUEL LEVER SENDER UNIT PRESSURE SENSOR LEAKING. WITH SO MANY COMPLAINTS AND THE ENORMOUS DANGER OF HAVING SO MUCH FUEL ACCUMULATING AROUND ELECTRICAL COMPONENTS, I DON'T UNDERSTAND HOW A MAJOR DISASTER HAS NOT YET OCCURRED. I HAVE CALLED MERCEDES CUSTOMER SERVICE MANAGERS IN NEW JERSEY ON MORE THAT ONE OCCASION BUT NO ACTION HAS BEEN TAKEN. MY LAST COMMUNICATION WAS APRIL 23, 2013. EVERYONE I HAVE TALKED TO,ASSOCIATED WITH MERCEDES BENZ IN SOME WAY, HAS TRIED TO CONVINCE ME THAT THE PROBLEM ISN'T SERIOUS WHEN I TELL THEM MERCEDES SHOULD BE RESPONSIBLE FOR THE COST OF REPAIRS. THE REPAIR COST WAS QUOTED AT APPROXIMATELY $1000.00. AFTER MY INVESTIGATION OF THE NUMBER OF OWNERS OF MERCEDES BENZ CARS WITH SIMILAR ISSUES, A RECALL OR MAJOR SERVICE BULLETIN IS IN ORDER. THIS HAS TO BE BROUGHT TO THE ATTENTION OF THOSE WHO WILL DO SOMETHING ABOUT IT. PLEASE CONTINUE YOUR INVESTIGATION AND LET ME KNOW YOUR FINDINGS. I HAVE DRIVEN MB SINCE 1966. THE ONE I SPEAK OF IS MY 7TH MERCEDES. I BELIEVE THEY CAN DO BETTER FOR THEIR CUSTOMERS. *JS

ONCE I FILL UP, THERE IS A VERY STRONG ODOR OF GASOLINE SMELL INSIDE AND OUTSIDE OF THE CAR. I TOOK OF THE REAR SEAT, THE FUEL PUMP COVER AND THERE IS A PUDDLE OF GAS. IT DOESN'T HAPPEN WHEN THE FUEL IS BELOW 3/4 OF A TANK OF GASOLINE. *TR

MY WIFE'S 2007 MERCEDES BENZ E350 SMELLS OF GAS EVERY TIME WE FILL UP THE CAR. THE SMELL IS NOTICEABLE INSIDE AND OUTSIDE THE CAR. WE HAD THE FUEL SYSTEM REPAIRED BUT THE SMELL MAY HAVE INFECTED THE BACK SEAT AND UPHOLSTERY. THE COST OF REPAIR WAS SLIGHTLY UNDER $1500 USD. I BELIEVE THIS IS AN UNSAFE SITUATION. HAD THE CAR BEEN REAR ENDED OR HIT ON EITHER REAR QUARTER IT IS EXTREMELY POSSIBLE FOR THE CAR TO CATCH/BURST ON FIRE. I'M VERY UPSET THAT MERCEDES HASN'T BEEN REQUIRED TO FIX THIS DEFECT AT THEIR COST. I'VE SEEN NUMEROUS OTHER COMPLAINTS ABOUT THIS WITH VEHICLE IN THE 2004 TO 2008 YEAR. *TR

TIRE EXHIBITS CHOPPINESS. WHILE OPERATING VEHICLE STEERING WHEEL ROCKS. CAR DEALER SAID IT IS A SIGN OF A CHEAP TIRE. HE SUGGESTED REPLACING IT WITH A BETTER TIRE. *TR

THE RIGHT REAR TAIL LIGHT IS OUT DO TO BAD ORIGINAL ELECTRIC WIRING AND CONNECTORS. THE PROBLEM IS COMMON AND WIDELY KNOWN AND THEY'VE RECALLED FOR C-CLASS BUT NOT FOR E-CLASS. BRAKE LIGHT WON'T FUNCTION BECAUSE CONNECTOR HAS MELTED. POTENTIAL FIRE WAITING TO HAPPEN NOW. *TR

FILLED GAS TANK AND PARKED CAR IN GARAGE. THE NEXT MORNING THERE WAS A STRONG ODOR OF GASOLINE IN THE GARAGE. LOOKED INTO PROBLEM AND FOUND A PROBLEM WITH THE GAS SENSING UNIT ON THE LEFT SIDE UNDER THE REAR SEAT. FOUND THE LARGE NUT LOOSE AND TIGHTENED. FILLED GAS TANK AGAIN ON 4/21/14 AFTER PARTIALLY FILLING IN THE INTERIM. THE NEXT MORNING THE GARAGE HAD A GASOLINE ODOR. REMOVED SEAT AND FOUND THE ENTIRE AREA WAS FILLED WITH GASOLINE, PROBABLY ABOUT 100 CC. REMOVED GASOLINE AND DROVE 50 MILES. RETURNED CAR TO GARAGE. AFTER FOUR HOURS GASOLINE ODOR IS IN GARAGE AND THE SENSING UNIT IS DAMP WITH GASOLINE. CALLED MERCEDES DEALER AND SET AN INSPECTION DATE. *TR

AFTER FILLING UP MY GAS TANK, FOR THE FIRST TIME AFTER BUYING MY USED CAR, I SMELLED GAS IN THE INTERIOR OF THE CAR. ONCE HOME, I COULD SMELL GAS OUTSIDE OF THE CAR ON THE DRIVER'S SIDE. I RESEARCHED THIS ONLINE AND CAME TO FIND OUT EITHER THE SENDING UNIT OR GAS TANK WAS FAULTY WITH THIS GROUP OF MERCEDES. I REMOVED THE REAR SEAT, THEN REMOVED THE COVER PLATE OVER THE FUEL SENDING UNIT ONLY TO FIND ABOUT 5-6 CUPS OF GASOLINE SITTING ON TOP OF THE GAS TANK. I TRIED TO SOAK UP THIS GAS WITH RAGS, BUT THE VOLUME WAS TOO GREAT, SO I USED A SHOPVAC TO REMOVE THE LAKE OF GAS SITTING ON TOP OF THE TANK, RIGHT BENEATH THE REAR SEAT. I BOUGHT THIS CAR BECAUSE I THOUGHT IT WOULD BE SAFE FOR MY CHILD; I GUESS I WAS WRONG WHEN I FURTHER READ THAT MERCEDES IS DOING NOTHING ABOUT THIS PROBLEM AND THE NHTSA HAS BEEN DRAGGING IT'S FEET FOR 3 YEARS ON THIS MATTER. WOULD YOU FEEL SAFE DRIVING MY CAR, WITH YOUR SON OR DAUGHTER IN THE REAR SEAT, ONLY TO BE REAR ENDED ON THE HIGHWAY BY A TRUCK? I AM GOING TO GUESS THAT YOU WOULD SAY NO, AND THAT YOU WOULD FEAR FOR YOUR CHILD BEING BURNED ALIVE. PLEASE TAKE ACTION ON THIS MATTER NOW. *TR

THE ABOVE DATE IS AN ESTIMATE: TRANSMISSION SLIPS CAUSING CAR TO STALL AND ALMOST GOT REAR-ENDED. TOOK CAR THAT WAS UNDER WARRANTY TO DEALERSHIP AND THEY COULD NOT FIND AN ISSUE WITH TRANSMISSION. PROBLEM HAVE GOTTEN WORST. GOOGLED ISSUE AND FOUND A LOT OF COMPLAINTS ABOUT THE SAME ISSUE. THE MORE SERIOUS PROBLEM IS MY CAR REEKS WITH THE SMELL OF GASOLINE. TOOK CAR TO SAME DEALER AND THEY SAID THEY FIXED THE PROBLEM BUT MY CAR STILL SMELL OF GASOLINE. I ACTUALLY GET NAUSEA WHEN DRIVING AND EYES BEGAN TO BURN. IF I WAS A SMOKER, I WOULD BE AFRAID TO LIGHT A CIGARETTE IN MY CAR. MY GARAGE ALSO SMELL OF GASOLINE WHEN I PARK. WSBTV IN ATLANTA DID A SERIES ON THIS ISSUE LAST MONTH BECAUSE OF THE MANY COMPLAINTS. SOMEONE WILL BE INJURED OR KILLED IF THESE ISSUES IS NOT ADDRESS. DEALER IS MERCEDES BENZ OF SOUTH ATLANTA. *TR

PARKED CAR IN GARAGE AND THERE IS AN EXTREMELY STRONG GASOLINE ODOR THAT NOT ONLY FILLS THE GARAGE BUT HAS SEEPED IN TO THE HOUSE OVERNIGHT. POSSIBLE CATASTROPHIC EXPLOSION POTENTIAL. *TR

GAS GAUGE ONCE GETS TO 1/2 TANK NO LONGER SHOWS HOW MUCH GAS IS IN THE TANK SMELL GAS FUMES AFTER REFUELING. *TR

I NOTICED SHORTLY AFTER I BOUGHT THE CAR IN 2008 A STRONG GAS ODOR WHEN I FILLED THE TANK. I WAS TOLD THIS WAS NORMAL FOR A MERCEDES. I HAVE SINCE LEARNED THAT THE ISSUE IS GAS POOLING UNDER THE BACK SEAT WHERE THE GAS TANK IS LOCATED. I AM VERY ALARMED TO FIND THAT THIS IS THE REASON FOR THE STRONG GAS ODOR IN THE VEHICLE CABIN AND INSIDE MY GARAGE. THIS ISSUE IS A DEFINITE SAFETY RISK AND I WAS SHOCKED AT HOW INSENSITIVE AND UNCOOPERATIVE MERCEDES BENZ OF NA WAS WHEN I CONTACTED THEIR CUSTOMER SERVICE. I AM PAYING OUT OF POCKET TO FIX THE PROBLEM, HOWEVER, BELIEVE THIS SHOULD BE ON MERCEDES BENZ'S DIME. I AM FILING THIS COMPLAINT AGAINST MERCEDES FOR THAT REASON AND PLEAD FOR YOUR SUPPORT. *TR

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, HE SMELLED AN EXTREMELY STRONG ODOR OF FUEL THAT EMITTED UNDERNEATH THE REAR DRIVER'S SIDE SEAT. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS PARKED OR IN OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THE FUEL SENDING UNIT WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

SMELLED GAS INSIDE VEHICLE AFTER FILLING UP, ENGINE LIGHT CAME ON, AND THE SMELL WAS EXTREMELY OVERWHELMING WITH GAS FUMES. I HAD TO ROLL ALL WINDOWS AND SUNROOF DOWN IN 20 DEGREES WEATHER. CONTACTED MERCEDES BENZ ATLANTA ON PIEDMONT (ALL RECORDS ON FILE WITH UP KEEP OF VEHICLE MAINTENANCE) TO ADVISE. FIRST AVAILABLE APPOINTMENT WAS TUESDAY 8 AM. TOOK THE CAR TO BE REPAIRED AND I AM STUCK WITH A $1400 REPAIR BILL. I WAS TOLD BY MY SERVICE ADVISOR THAT IN 7 YEARS THE FUEL PUMP GOES OUT AND HAS TO BE REPLACED? REALLY MERCEDES? THIS IS A MANUFACTURE DEFECT AND THE CONSUMER SHOULD NOT BE HELD ACCOUNTABLE FOR SOMETHING THIS MAJOR. SO MUCH FOR HIGH END TOP OF THE LINE. THIS IS CERTAINLY A DEFECT AND NEEDS TO BE RECALLED IMMEDIATELY. I WANT MY MONEY BACK AND MERCEDES NEED TO SEND MY CHECK IMMEDIATELY. I WILL THINK LONG AND HARD BEFORE I PURCHASE ANOTHER MERCEDES SINCE THIS IS THE NORMAL EXPECTANCY FOR MERCEDES UPSCALE PERFORMANCE. *TR

EXCESSIVE GAS SMELL INSIDE AND OUTSIDE OF VEHICLE. AFTER TIGHTENING THE GAS CAP AND TRYING TO FIGURE OUT WHAT THE PROBLEM WAS, I CONTACTED THE MAIN NEW JERSEY OFFICE JAN 24 TO REPORT THAT I WAS AFRAID TO DRIVE THE CAR ANY LONGER. THAT DAY, THE CAR WAS TOWED TO THE LOCAL MERCEDES BENZ; I WAS INITIALLY INFORMED THAT THE SMELL WAS DUE TO A LEAKING GAS TANK. HOWEVER THE LEAK WAS COMING FROM THE FUEL FILTER/SEAL/COVER RING FOR WHICH I WAS CHARGED $570.70 TO REPLACE. AT THAT TIME, MILEAGE WAS 128,318. *TR

CAR SMELLS OF GASOLINE INSIDE AND OUT WHEN STOP AND ESPECIALLY AFTER FILLUP TOLD "O" RING OF GASOLINE SENSOR HAS FAILED--COMMON PROBLEM!!!!!!!!!!! *TR

MY CHECK ENGINE LIGHT WENT ON AND I IMMEDIATELY TOOK THE CAR TO MY MERCEDES DEALER WHO, AFTER INVESTIGATING, SAID THAT I HAD A LEAK IN THE SEAM OF MY FUEL TANK. THE LEAK WAS IN THE PASSENGER COMPARTMENT BUT I COULDN'T SENSE ANY GASOLINE ODOR. THE DEALER SAID THAT THE TANK HAD TO BE REPLACED AND THE CHARGE WOULD BE $2200. I LEFT THE CAR FOR REPAIR AND WHEN I PICKED IT UP THE DEALER SAID THEY WOULD PAY HALF THE COST. AFTER CHECKING REPORTS OF THE SAME PROBLEM ON THE WEB, I HAVE BEEN WONDERING IF MERCEDES IS COVERING UP A POTENTIALLY LETHAL DEFECT IN THAT MODEL. *TR

I BOUGHT MY CAR USED A COUPLE OF MONTHS AGO. THE LAST TWO TIMES I FILLED MY FUEL TANK I SMELL GAS IN MY GARAGE. WHEN I ONLY FILL TO 3/4 OR LESS THERE'S NO GAS SMELL. THE SMELL WILL SUBSIDE ONCE MY GAS DROPS TO 3/4 FULL. THIS WAS REPEATABLE BOTH TIMES I FILLED MY FUEL TANK. PLEASE REFERENCE NHTSA ACTION# PE12001. *TR

FILLED UP MY 2007 MERCEDES E350 ON 1/4/14 AND CAME HOME. I WAS AWAKENED BY A STRONG ODOR OF GAS SMELL. WENT INTO THE GARAGE AND WAS MEET WITH EVEN A STRONGER ODOR OF GASOLINE. THIS IS A DANGEROUS SITUATION DUE TO THE FACT THAT MY WATER HEATERS ARE LOCATED IN MY GARAGE AND I DON'T WANT TO HAVE AN EXPLOSION DUE TO THE VAPORS. I HAVE NOTICED MULTIPLE COMPLAINTS ON THIS ISSUE AND AN INVESTIGATION IS BEING DONE. I JUST HOPE THAT NO ONE IS INJURED OR KILLED BEFORE SOMETHING IS DONE TO TAKE CARE OF THIS. *TR

AFTER FUELING MY CAR, GASOLINE SMELL BECAME INTOLERABLY STRONG. I CALLED THE DEALER AND THEY TOLD ME THAT THE 2007 E350 IS KNOWN FOR LEAKS AND I SHOULD BRING IT FOR A DIAGNOSTIC CHECK. THE MANUFACTURER ACCORDING TO THE DEALER IS AWARE BUT NO FEDERAL ACTION HAS BEEN MANDATED. ESTIMATES COULD RANGE FROM $1000 TO $2000. BUMMER. *TR

GAS LEAK WHEN FUELING CAUSING GASOLINE FUMES IN THE VEHICLE. VERY DANGEROUS!! *TR

HAVE BEEN SMELLING GAS WHEN TANK IS FILLED; GOES OFF AFTER DRIVING FOR A WHILE. CAME TO DEALER FOR ANOTHER PROBLEM AND WAS TOLD ABOUT TANK LEAK. THIS HAS BEEN THE PROBLEM FOR A WHILE, BUT DID NOT REALIZE IT IS A TANK LEAK. *TR

AFTER FUELING CAR, THERE IS A STRONG RAW FUEL SMELL THAT PERMEATES THE CAR. IT WILL LAST FOR ABOUT 40 MILES THEN WILL SUBSIDE. IF YOU HAVE NOT DRIVEN SUFFICIENT MILEAGE BEFORE PARKING, THE SMELL CAN LAST FOR DAYS, WEEKS AND/OR MONTHS. IF THE CAR HAPPENS TO BE PARKED ON AN INCLINE, THE FUMES ARE STRONG ENOUGH TO KEEP YOU OUT OF THE CAR. *TR

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ E350. THE CONTACT STATED THAT FUEL WAS LEAKING FROM THE VEHICLE AND ONTO THE REAR SEAT. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE ENTIRE FUEL TANK NEEDED TO BE REPLACED. THE CONTACT DID NOT CALL THE MANUFACTURER NOR HAVE THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 80,000.

EVERY TIME I FILL UP MY GAS MY GARAGE SMELLS OF STRONG GAS ORDER. NO VISIBLE GAS LEAK AND NO SMELL IN THE CAR, JUST INSIDE THE GARAGE. *TR

MY 2007 MERCEDES E350 HAS A FUEL TANK LEAK AS DETERMINED BY THE MERCEDES DEALERSHIP SERVICES DEPT. MY EXTENDED WARRANTY HAS EXPIRED JUST 2 WEEKS BEFORE THE CHECK ENGINE APPEARED AND THAT IS WHY I BROUGHT IT TO THE DEALERSHIP. THE DEALER WANTS TO CHARGE ME $2,700 FOR REPLACING THE FUEL TANK. REFERENCE NHTSA ACTION NUMBER: PE12001. *TR

THERE WAS A VERY STRONG FUEL SMELL THAT BEGAN 8 MONTHS AGO EVERY TIME I PARKED THE CAR IN THE GARAGE. IT WAS ALMOST LIKE SOMEONE SPILLED SOME GASOLINE ON THE FLOOR. A MONTH AGO THE CHECK ENGINE LIGHT CAME ON AND INDICATED A P0456 ERROR CODE ON THE OBDII READER. I BROUGHT IT IN FOR A SMOKE TEST TO FIND THE LEAK AND THE DRIVER'S SIDE FUEL SENDING UNIT WAS LEAKING. AFTER IT WAS REPLACED, THE CHECK ENGINE LIGHT STILL CAME ON. THE MERCEDES DEALERSHIP SAID THE FUEL TANK ITSELF WAS CRACKED ON THE TOP PART OF THE FUEL TANK WHERE THE 'NIPPLES' ARE THAT CONNECT THE HOSES TO THE CARBON CANISTER. I NOTICED ONLINE ON MERCEDES FORUMS THAT THIS IS A VERY COMMON COMPLAINT AND THAT THERE IS A LAWSUIT AGAINST MERCEDES FOR SUCH A COMMON DEFECT. *TR

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE ENGINE CRANK SHAFT SENSOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 81,000 AND THE CURRENT MILEAGE WAS 82,000.

WHILE ENTERING THE FREEWAY, THE TRANSMISSION DISENGAGED AND FAILED. THE VEHICLE WAS STEERED TO THE SHOULDER. THE DASH LIGHTS ALL CHANGED TO RED AND THE TRANSMISSION WOULD NOT ENGAGE. AFTER SHUTTING OFF THE ENGINE AND RESTARTING THE VEHICLE, IT PERFORMED NORMALLY UNTIL LAST WEEK. THE SAME FAILURE OCCURRED THREE TIMES LAST WEEK. AFTER RESTARTING THE ENGINE THE CAR WAS TAKEN TO THE CLOSEST NON-DEALER SERVICE CENTER AND A RESET OF THE TRANSMISSION SPEED SENSOR WAS PERFORMED ELECTRONICALLY. I WAS ADVISED THAT THIS IS A COMMON PROBLEM WITH MODEL AND THAT I WOULD NEED A NEW SET OF VALVES, SENSORS, SEALS ETC. *TR

TL* THE CONTACT OWNS A 2007 MERCEDES E350. WHEN ENTERING THE VEHICLE, THE CONTACT STATED THE VEHICLE EMITTED A STRONG GASOLINE ODOR. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

HELLO, FOR SEVERAL YEARS THERE HAS BEEN A STRONG ODOR OF GASOLINE AFTER RE-FUELING. *TR

THIS IS THE SECOND INCIDENT IN 3 YEARS INVOLVING MY FUEL TANK! THERE IS DEFINITELY A DEFECT HERE!! THE FIRST TIME, I HAD MY FUEL TANK REPLACED IN 2010 (AT 37,473 MILES) BECAUSE OF A VERY STRONG ODOR OF GASOLINE FROM INSIDE THE CABIN OF THE VEHICLE AFTER I WOULD FILL-UP. THIS TIME I BEGAN TO NOTICE A VERY STRONG ODOR OF GASOLINE FROM OUTSIDE OF THE CAR, AT THE REAR, LEFT SIDE OF MY VEHICLE, WHEN IT WAS PARKED IN MY GARAGE. I TOOK MY CAR IN FOR A REGULAR SERVICE, AND I WAS TOLD THAT THE MECHANIC ALSO NOTICED A STRONG ODOR OF GASOLINE FROM THE REAR LEFT SIDE OF THE VEHICLE. I HAVE TO TAKE IT BACK FOR FURTHER INSPECTION. THERE IS NO FUEL LEAKING ONTO THE GROUND BENEATH THE CAR, BUT THERE IS CLEARLY A LEAK SOMEWHERE. I SEARCHED ONLINE FOR RECALLS AND CAME ACROSS THIS COMPLAINT. *TR

MY CAR SMELL OF GAS FUMES WHEN I FILL UP. ONLINE RESEARCH HAS SHOWN ME THAT MANY OTHER MB OWNERS HAVE THE SAME PROBLEM. THE MB GAS SENDING UNITS ARE LEAKING UNDER THE BACK SEAT. THERE WAS A RECALL FOR 2003 TO 2006 MODELS BUT NOT 2007 ALTHOUGH MANY 2007 MODELS HAVE THE SAME PROBLEM. I HAVE YOUNG CHILDREN THAT I OFTEN TAKE WITH ME IN THIS CAR AND FEEL THIS IS A MAJOR HEALTH AND SAFETY ISSUE. THIS IS THEIR DEFECT. PLEASE HELP ME TO GET MB TO CORRECT THIS PROBLEM AS IT IS A SAFETY AND EMISSIONS ISSUE AND THEY ARE TO BLAME. THANK YOU. *TR

MY CAR SMELL OF GAS FUMES WHEN I FILL UP UNTIL IT EMPTIES TO 3/4 FULL. ONLINE RESEARCH HAS SHOWN ME THAT MANY OTHER MB OWNERS HAVE THE SAME PROBLEM. THE MB GAS SENDING UNITS ARE LEAKING UNDER THE BACK SEAT. THERE WAS A RECALL FOR 2003 TO 2006 MODELS BUT NOT 2007 ALTHOUGH MANY 2007 MODELS HAVE THE SAME PROBLEM. I WENT TO MERCEDES-BENZ OF BEVERLY HILLS AND THEY WOULD NOT CORRECT THE PROBLEM. I TOLD THEM I FELT THAT THIS IS AN EMISSIONS PROBLEM AND A DEFECT BY MB AND I SHOULD NOT BE HELD LIABLE TO PAY FOR THEIR DEFECT. PLEASE HELP ME TO GET MB TO CORRECT THIS PROBLEM AS IT IS A SAFETY AND EMISSIONS ISSUE AND THEY ARE TO BLAME. *TR

TL* THE CONTACT OWNS A 2007 MERCEDES E350. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE, THE CONTACT SMELLED FUEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THE FUEL UNIT AND FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

LOCAL CAR DEALERSHIP SERVICE REPORTED THAT OUR VEHICLE WAS LEAKING FUEL. THIS CONVERSATION OCCURRED THROUGH MY WIFE (HER CAR), VIA TELEPHONE, AND WHEN I ASKED "WHY" I RECEIVED THE ANSWER "NORMAL WEAR AND TEAR." THE SERVICE WRITE-UP INDICATES THAT BOTH FUEL SENDERS REQUIRED REPLACEMENT, AT A COST OF APPROX. $1200, WHICH WAS PERFORMED. I BELIEVE THIS IS SIMPLY ANOTHER INSTANCE WHERE THE FUEL SENDING UNITS ON A MERCEDES E350 W211 CHASSIS ARE LEAKING FUEL, CREATING AN EXTREMELY HAZARDOUS CONDITION. *JS

AFTER FILLING UP THE VEHICLE, STRONG SMELL OF GASOLINE ODOR INSIDE AND OUTSIDE OF VEHICLE. ALSO, THE WHOLE GARAGE SMELLS LIKE GASOLINE. DID NOT SEE ANY LEAKS UNDER THE CAR OR IN THE CAR.

PARKED IN GARAGE. EVERY MORNING I WOULD SMELL STRONG GAS ODOR. TOLD BY JACKSON AUTOMOTIVE THE GAS TANK WAS LEAKING. ASKED THEM IF GAS TANKS SHOULD GO BAD AND THEY SAID NO. THEY SHOULD LAST A LIFETIME. THEY CHARGED ME $1922.31 TO REPLACE AND $41.08 FOR GAS THEY PUT IN NEW TANK. *JB

AFTER FILLING UP GAS TANK THERE IS A STRONG ODOR OF GAS IN THE GARAGE. THIS GOES AWAY AFTER 50-100 MILES ON THE TANK OF GAS. I HAVE NOT NOTICED ANY GAS LEAKING ON THE GARAGE, JUST THE ODOR. IT SEEMS STRONGER ON THE DRIVER SIDE OF THE CAR. ODOR RECURS AFTER EACH FILL UP. *TR

AFTER FILLING UP THE FUEL TANK NOTICED A VERY STRONG GAS SMELL COMING FROM THE CAR. THERE WERE NO VISIBLE LEAKS IN THE GROUND OUR UNDER THE CAR. CONTINUED TO DRIVE CAR AND AS FUEL LEVEL DROPPED THE SMELL WENT AWAY. FILLED UP FOR SECOND TIME AND SMELL WAS BACK AGAIN. BEGAN RESEARCH INTO THE ISSUE AND DISCOVERED THERE WERE 533 OFFICIALLY REPORTED COMPLAINTS AND A LOT MORE UN-REPORTED. SPOKE WITH [XXX] (SERVICE MANAGER) AND MERCEDES BENZ OF PLANO TEXAS AND HE INFORMED ME THEY ARE AWARE OF THIS ISSUE BUT WILL NOT PROVIDE ANY ASSISTANCE. NATHAN RECOMMENDED I CALL THE MERCEDES BENZ USA CUSTOMER SUPPORT NUMBER AND DISCUSS IT WITH THEM. I DID THIS AS [XXX] REQUESTED AND I WAS TOLD BY CUSTOMER SERVICE THAT I NEED TO HAVE THE MERCEDES DEALER OFFICIALLY DIAGNOSE THE GAS SMELL ISSUE BEFORE THEY COULD PROVIDE ANY ASSISTANCE. CUSTOMER SERVICE RECOMMENDED THAT I PAY THE DEALER THE $90 DIAGNOSTIC FEE AND THEN SUBMIT THE PAPERWORK TO CUSTOMER SERVICE. ONCE THAT IS COMPLETE MERCEDES BENZ USA WOULD DECIDE WHETHER OR NOT THEY WERE GOING TO PROVIDE ANY ASSISTANCE AND FIX THE ISSUE. (THIS PROCESS SEEMS BACKWARDS) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THIS CAR HAS EVERLASTING GASOLINE SMELL. THIS SMELL IS VERY EVIDENT AND PERSISTENT INSIDE THE CLOSED SPACES LIKE THE GARAGE NOT TO MENTION IN AND AROUND THE CAR, INSIDE AND OUT, PRETTY MUCH ALL OVER THE SMELL. THE SMELL IS SO PUNGENT THAT YOU CAN SMELL INSIDE THE MOVING CAR THROUGHOUT THE DRIVE, REGARDLESS OF THE LENGTH OR TIME OF THE DRIVE, CAUSING CONSTANT HEADACHE. THE SMELL IS EVEN MORE POIGNANT WHEN THE GAS TANK IS FILLED FULL TANK OF GAS, WHICH CAUSES EVEN GREATER HEADACHE DETERRING THE ABILITY TO DRIVE! *TR

AFTER FILLING UP THE GAS TANK AND PARKING IT IN THE GARAGE IT GIVES OFF A TERRIBLE GAS ODOR WHICH GETS MORE AND MORE STRONG THE LONGER THE CAR IS IN THE GARAGE. ONCE THE CARS FUEL TANK EMPTIES SOMEWHAT IT SEEMS TO NOT EMIT THE GAS ODORS WHILE PARKED IN THE GARAGE. I WAS TOLD TO REFERENCE ACTION NUMBER PE12001. *TR

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THAT AFTER REFUELING, HE COULD SMELL A STRONG GASOLINE SMELL INSIDE AND OUTSIDE THE CABIN. THE FUMES WERE SO STRONG THAT HE AND HIS CHILDREN BECAME VIOLENTLY ILL. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE FUEL PUMP AND FUEL LINE WOULD NEED TO BE REPLACED DUE TO A LEAK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 110,000.

SHORTLY AFTER WE PURCHASED THE CAR ON 3/13/2013 WE NOTICED THAT AFTER WE FILLED UP THE CAR THERE WAS OFTEN THE SMELL OF GASOLINE. THIS NEVER OCCURED WHEN THE GAS TANK WAS NOT COMPLETELY FILLED. AFTER A NUMBER OF TIMES INVESTIGATING THIS SMELL, OUR AUTO MECHANIC WAS FINALLY ABLE TO DETERMINE THAT FUEL WAS LEAKING FROM THE CENTER VENT CONNECTION OF THE TANK. THE FUEL TANK WAS REMOVED AND THEY FOUND THELEAK AROUND THE CENTER VENT HOSE CONNECTION. THE FUEL TANK AND SEALS WERE REPLACED ON 8/30/13. UPDATED 9/24/13 *CN UPDATED 12/05/13

NOTICED A FUEL SMELL IN CABIN OF CAR AND IN CLOSED GARAGE. VERY STRONG WHEN RECENTLY FILLED UP. BROUGHT TO DEALER AND THEY FOUND LEAKING FUEL PUMP ASSEMBLY ON DRIVERS SIDE. REQUIRED COMPLETE REPLACEMENT OF FUEL SYSTEM. UPDATED 9/19/13 *CN

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E-350. THE CONTACT STATED THAT WHENEVER HE REFUELED, THERE WAS A STRONG GASOLINE ODOR IN THE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE FUEL PUMP AND A SEAL WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE FAILURE AND CURRENT MILEAGE WAS 105,000.

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, A STRONG ODOR OF GASOLINE FUMES EMITTED INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INFORMED THAT THERE WAS AN ACCUMULATION OF FUEL UNDER THE REAR SEATS DUE TO A FUEL PUMP LEAK. IN ADDITION, THE EVAP SYSTEM WAS FAULTY. THE VEHICLE WAS DIAGNOSED BY THE DEALER AND THEY STATED THAT THE FUEL TANK AND EVAP SYSTEM WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

I GOT IN MY CAR YESTERDAY TO DRIVE IT AND THE ODOR OF GASOLINE WAS OVERWHELMING. I TOOK IT TO MY MECHANIC WHO TOLD ME THAT ONE OF THE FUEL PUMPS UNDER MY CAR HAD A FAULTY CONNECTION AND, AS A RESULT, FUMES WERE ESCAPING INTO THE CAR. THE ENTIRE PUMP NEEDS TO BE REPLACED TO THE TUNE OF AT LEAST $800. HE SAID THE ONLY REASON HE KNEW WHAT WAS WRONG, WITHOUT EVEN LOOKING AT THE CAR, WAS BECAUSE ANOTHER CLIENT HAD THE EXACT SAME ISSUE. HE AGREED THAT IT SOUNDS LIKE A DEFECTIVE PART. *TR

FUEL ODOR NOTED FOR SEVERAL WEEKS SURROUNDING EXTERIOR OF VEHICLE, ESP. ADJACENT TO LEFT REAR WHEEL. NO FUEL PUDDLING NOTED ON GROUND. EVENTUALLY FUEL ODOR WAS NOTED WITHIN INTERIOR OF VEHICLE. REMOVAL OF REAR SEAT BENCH REVEALED FUEL LEAK, WITH FUEL POOLING NOTED AT FUEL PUMP LOCATED IN WELL ON UPPER LEFT SIDE OF PLASTIC SADDLE-STYLE FUEL TANK. BASED ON FUEL-INDUCED DISCOLORATION OF EXTERIOR OF PLASTIC PUMP ASSEMBLY, LEAK HAD BEEN PRESENT FOR SOME TIME. FUEL COULD BE VISUALIZED LEAKING FROM TOP OF DELIVERY PUMP WITH FLUID LEVEL SENSOR, WHEN PUMP WAS ENERGIZED. INSTALLATION OF NEW STYLE PUMP (211 470 41 94) ELIMINATED PROBLEM. *TR

WE HAVE NOTICED AN EXTREMELY STRONG GASOLINE SMELL. THIS IS WHILE THE VEHICLE IS PARKED AND WHILE IT IS MOVING. THE REPAIR SHOP SAID THE FUEL TANK IS LEAKING AND NEEDS TO BE REPLACED BECAUSE OF A FIRE HAZARD. UPDATED 8/22/13 *CN *TR