2001 Mercedes Benz E320

Routine

Owners filed 38 complaints about this vehicle with federal regulators, most often about the electrical system. No safety recall has been issued.

What fails
ComponentReportsCrashesFiresInjuries
Electrical System8
030
Air Bags5
303
Vehicle Speed Control › Accelerator Pedal2
000
Suspension › Front2
000
Power Train › Automatic Transmission2
000
Exterior Lighting2
000
Electrical System › Instrument Cluster/Panel2
000
Visibility › Sun/Moon Roof Assembly1
000
Visibility › Power Window Devices and Controls1
000
Suspension › Front › Springs › Coil Springs1
000

What owners reported

Newest filings
Electrical SystemFire
Filed Apr 2, 2022TX

Unknown, the car filled with smoke from within the dashboard on driver side.

Air Bags
Filed Jan 25, 2021231,000 milesWA

TL* THE CONTACT OWNS A 2001 MERCEDES-BENZ E320. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE PASSENGER'S SIDE AIR BAG AND SIDE CURTAIN AIR BAGS INADVERTENTLY DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT PULLED OFF TO THE SHOULDER TO INSPECT THE VEHICLE AND SAW THAT THERE WAS NO DAMAGE TO THE VEHICLE. A POLICE REPORT WAS NOT FILED. THE CONTACT HAD NOT SUFFERED INJURIES. THE CONTACT DROVE THE VEHICLE HOME AFTER THE FAILURE. MERCEDES-BENZ OF BELLEVUE (11850 BEL-RED RD, BELLEVUE, WA 98005) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT AN INVESTIGATOR WOULD CONTACT HIM TO DISCUSS THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 231,000.

Visibility › Sun/Moon Roof Assembly
Filed Dec 2, 2020360,000 milesFL

TL* THE CONTACT OWNS A 2001 MERCEDES-BENZ E320. THE CONTACT STATED THAT THE SUN ROOF SEAL DISINTEGRATED AND CAUSED WATER TO LEAK INTO THE VEHICLE. THE CONTACT STATED THAT HIS 2008 MODEL VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE 2001 VIN WAS NOT INCLUDED. THE CONTACT CONTACTED MERCEDES-BENZ OF FORT LAUDERDALE LOCATED AT 2411 S FEDERAL HWY, FORT LAUDERDALE, FL 33316; (954) 949-0623) AND IT WAS CONFIRMED THAT THE FAILURE WAS THE SAME HOWEVER, THE 2001 MODEL WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 360,000.*LN*JB

Air Bags
Filed Feb 28, 2019CA

SRS LIGHT APPEARS ON DASHBOARD. CAR WAS CHECKED IN A REPAIR SHOP. DIAGNOSTICS INDICATE A CODE WHICH HAD RECALL ISSUES. I CALLED A MERCEDES DEALER TO DISCUSS THE PROBLEM BUT WAS TOLD THERE WAS NO RECALLS ON THIS. WHAT IS TO BE DONE WHEN AN ACCIDENT HAPPENS? THIS IS A SAFETY ISSUE!!

Electrical SystemFire
Filed Feb 5, 2019150,000 milesIN

ENGINE CAUGHT ON FIRE WHILE VEHICLE WAS IDLING IN PARK IN THE DRIVEWAY. COMPLETELY DESTROYED THE VEHICLE IN 10-15 MINUTES. FIRE STARTED UNDER THE HOOD. I BELIEVE THAT THERE WAS AN ELECTRICAL PROBLEM THAT INDUCED THE FIRE BUT UNABLE TO BE SURE. PHOTOS ARE AVAILABLE IF NEEDED. THE CAR WAS IN GOOD MAINTENANCE, NO ENGINE WORK HAD BEEN DONE RECENTLY. LAST REPAIR WAS A TRANSMISSION FLUID REPLACEMENT AFTER REPAIRING A TRANSMISSION FLUID LEAK IN EARLY DECEMBER 2018

Electronic Stability Control (esc)
Filed Oct 13, 2016153,769 milesOH

IGNITION AND KEY DEFECTS CAUSES CAR TO STOP RUNNING AND STALL. STEERING WHEEL LOCKS WHILE CAR IS IN MOTION.

Engine
Filed Feb 5, 2016FL

WHEN VEH. IS STOPPED AT A LIGHT OR JUST IN A PARKING LOT, IT STALLS OR WILL NOT START RIGHT AWAY. EVENTUALLY IT STARTS AND AWAY WE GO. NEVER A WARNING WHATSOEVER. ALL FLUIDS ARE FULL AND BATTERY IS GOOD. REC. FUEL(GAS) IS ALWAYS USED.

Electrical System
Filed Aug 17, 2015200,000 milesGA

DEFECTIVE INSULATION ON THE WIRING FOR THE EXTERIOR LIGHTING. IT APPEARS THIS PROBLEM IS CATALYZED BY HEAT. INSULATION CRUMBLES AND LEAVE BARE WIRE EXPOSED, CAUSING SHORTAGE AND FAILURE/MELTING OF LIGHT SOCKET. OBVIOUSLY, MERCEDES BENZ OF NORTH AMERICA REALIZED ISSUE BUT S NOT COMPELLED TO MAKE REPAIRS!

Electrical System
Filed Apr 21, 2014110,000 milesCT

WHEN THE BRAKES WERE APPLIED TO SLOW DOWN THE CAR WATER FROM A CUP IN THE CUPHOLDER DIRECTLY ABOVE THE CENTER CONSOLE WHERE THE GEAR SHIFTER IS LOCATED SPILLED AND SEEPED DOWN INTO AN ELECTRICAL CIRCUIT BOARD THAT WAS LOCATED BENEATH THE CUP HOLDER. THE CAR CAME TO AN ABRUPT STOP AND WAS INOPERABLE. THE CIRCUIT BOARD SHORT CIRCUITED. THIS WAS THE SECOND TIME THIS OCCURRED WHERE LIQUID WAS SPILLED AND SEEPED INTO THE CIRCUIT BOARD. I SUSPECT THAT THE LOCATION OF THE CIRCUIT WOULD BE THE SAME FOR SEVERAL MODEL YEARS AND IS A DESIGN FLAW IN THAT IT MAKES NO SENSE TO LOCATE A CIRCUIT BOARD IN A PLACE WHERE LIQUID IS LIKELY TO BE SPILLED AND CAN CAUSE A SHORT CIRCUIT THAT RENDERS THE VEHICLE INOPERABLE. THIS IS VERY DANGEROUS AS IT LEFT THE CAR INOPERABLE IN THE MIDDLE OF A 3 LANE HIGHWAY. THE DRIVER AND PASSENGERS WERE EXPOSED TO THE POSSIBILITY OF THE CAR BEING STRUCK BY ANOTHER VEHICLE ON THE HIGHWAY OR STRUCK BY A VEHICLE TRYING TO LEAVE THE VEHICLE AND SEEK SAFETY ON THE SIDE OF THE HIGHWAY. *TR

Electrical System
Filed Feb 10, 2014167,000 milesTX

THE PLASTIC COATING ON THE WIRING FOR THE HEADLIGHTS IS COMING OFF LEAVING EXPOSED COPPER WIRES THAT SHORT OUT CAUSING HEADLIGHTS, ETC. TO FAIL. *TR

Service Brakes, Hydraulic
Filed Jan 8, 2014NC

2001 MERCEDES BENZ E320. CONSUMER WRITES IN REGARDS TO LOSS OF POWER STEERING AND BRAKES. *SMD THE CONSUMER STATED WHEN HE DROVE OVER A SPEED BUMP, THE CHECK ENGINE LIGHT ILLUMINATED. HE PUT THE VEHICLE IN REVERSE, AND DISCOVERED THE BRAKES DID NOT WORK, HE TRIED TO TURN THE STEERING WHEEL AND IT WAS NOT WORKING EITHER. WITH GREAT EFFORT, HE WAS FINALLY ABLE TO MAKE A LEFT TURN. HE TURNED THE VEHICLE OFF, RE-STARTED IT, AND THE CHECK ENGINE LIGHT DID NOT COME BACK ON. THE BRAKES AND STEERING ALSO RESUMED TO NORMAL OPERATION.

Exterior Lighting
Filed Dec 24, 201395,000 milesCA

THE PASSENGER SIDE FRONT LOW BEAM HEADLAMP STOPPED WORKING. WE CHANGED THE LIGHT BULB, BUT THAT DID NOT CORRECT THE PROBLEM. WE NOTED THAT THE SOCKET FOR THE PASSENGER SIDE LOW BEAM APPEARED BURNT. WE TOOK IT TO A MECHANIC WHO REWIRED THE RIGHT FRONT LOW BEAM LIGHT SOCKET AND WIRE HARNESS. AFTER THIS INITIAL PROBLEM, THE DRIVER SIDE HIGH BEAM HEADLAMP STOPPED WORKING. WE REPLACED THE LAMP BULB. WE NOTED THAT THE DRIVER SIDE HIGH BEAM HEADLAMP SOCKET APPEARED BURNT. WE DID NOT REPLACE THE DRIVER SIDE HIGH BEAM HEADLAMP SOCKET. SO IT DOES NOT WORK. AFTER THE ABOVE TWO PROBLEMS, THE DRIVER SIDE REAR BRAKE, TAIL, AND PARKING LAMP STOPPED WORKING. WE CHANGED THE LAMP BULB, BUT THAT DID NOT CORRECT THE PROBLEM. THE DRIVER SIDE REAR BRAKE, TAIL, AND PARKING LAMP SOCKET DID NOT APPEAR BURNT. INSTEAD THE LAMP WAS LOSE AND COULD NOT BE TIGHTENED. WE USED BLACK ELECTRIC TAPE TO HOLD THE LAMP IN PLACE, WHICH HAS WORKED. HOWEVER, WE MUST PERIODICALLY RE-TAPE. *TR

Air BagsCrash1 injured
Filed Apr 24, 2013135,000 milesNJ

TL* THE CONTACT OWNS A 2001 MERCEDES-BENZ E320. THE CONTACT WAS DRIVING 30 MPH AND CRASHED INTO THE REAR OF A PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY UPON IMPACT. THE CONTACT SUSTAINED FACIAL, CHIN, KNEE, SHOULDER, NECK, AND BACK INJURIES. THE VEHICLE WAS DESTROYED AND WAS NOT DIAGNOSED FOR THE AIR BAG FAILURE. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 135,000.

Air BagsCrash1 injured
Filed Jan 31, 2013OK

VEHICLE WAS INVOLVED IN A NEAR HEAD ON COLLISION. VEHICLE WAS TRAVELING AT APPROX. 40 MPH WITH SECONDARY VEHICLE TRAVELING APPROX. 50 MPH. SECONDARY VEHICLE IMPACTED THE MERCEDES NEARLY HEAD ON. NONE OF THE AIR BAGS DEPLOYED IN THE MERCEDES. THE MERCEDES WILL PROBABLY BE A TOTAL LOSS DUE TO DAMAGE TO FRONT END OF VEHICLE. *TR

Air BagsCrash1 injured
Filed Dec 6, 201242,400 milesIL

I WAS PULLING INTO A PARKING STALL AT WORK AND ABOUT TO COME TO A STAND STILL AND ALL OF A SUDDEN THE CAR ACCELERATED JUMPED THE CURB AND CONTINUED TO ACCELERATE DESPITE APPLICATION OF THE BRAKES UNTIL IT CRASHED INTO A WALL. THE AIRBAG DEPLOYED AND THERE WAS LEAKAGE OF RADIATOR FLUID ON THE GROUND. I HAD TAKEN THE CAR TO THE LOCAL MERCEDES DEALER ON 2 OCCASIONS BECAUSE THE CHECK ENGINE LIGHT CAME ON . THE FIRST TIME THE PROBLEM WAS APPARENTLY FIXED BUT THE CHECK ENGINE LIGHT COME ON AGAIN WITHIN 24 HRS OF THE FIRST REPAIR SO I TOOK THE CAR BACK TO THE DEALER THE SAME DAY. THIS TIME THE CAR WAS KEPT FOR 5 DAYS BECAUSE THEY COULD NOT GET THE CHECK ENGINE LIGHT TO GO OFF . THE CAR WAS CHECKED FOR VACUUM LEAKS BUT NONE WAS FOUND. THE REPORT FROM THE DEALER READ THE MASS AIR FLOW SENSOR HAD A 113 PART NUMBER BUT SHOULD BE 112 PART NUMBER. REPLACED MASS AIR FLOW WITH 113 TEST AND THEN FOUND TO BE OKAY. ROAD TEST OKAY .NO CODES RETURNED. THE VEHICLE WAS RETURNED TO MY HOME ON 11/16/12. I DROVE IT ON TWO OCCASIONS BEFORE12/1/12 AND IT DROVE FINE WITH NO CHECK ENGINE LIGHT BACK ON AGAIN. *TR

Exterior Lighting
Filed Oct 17, 2011GA

2001 MERCEDES BENZ. CONSUMER WRITES IN REGARDS TO COMPLAINT CONCERNING CLOUDING OF THE HEADLIGHTS *TGW THE CONSUMER STATED THE DEALER WANTED TO CHARGE $450 TO REPLACE TWO POLYCARBONATE HEADLIGHT COVERS. THE CONSUMER FOUND ANOTHER COMPANY TO REPLACE THEM FOR $100. THE CONSUMER ALSO STATED SHORTLY AFTER PURCHASING THE VEHICLE, THE TRANSMISSION HAD TO BE REPLACED FOR A LARGE SUM OF MONEY. *JB

Power Train › Automatic Transmission
Filed Aug 1, 201155,000 milesCA

TL* THE CONTACT OWNS A 2001 MERCEDES BENZ 320E. WHILE ATTEMPTING TO ACCELERATE, THE CONTACT HEARD A LOUD NOISE AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER AND WAS AWAITING THE RESULTS FROM THE DIAGNOSTIC TEST. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 55,000. THE VIN WAS UNAVAILABLE.

Suspension › Front
Filed Jul 19, 201193,000 milesNJ

2001 MERCEDES BENZ E320. FRONT SPRING PERCH SURROUNDING PERCH STRUCTURE IS RUSTING THROUGH UNDERNEATH THE FACTORY UNDERCOATING. WE HAVE A 2" RUST THROUGH RIGHT NEXT TO THE SPRING PERCH. SURROUND PERIMTETER OF AROUND 5" RADIUS SHOW EXTENSIVE RUST OF VARIOUS DEGREE. THE RUST IS SO EXTENSIVE THAT IT COMPROMISES THE VEHICLE SAFETY. CATASTROPHIC FAILURE IS VERY POSSIBLE. THIS RUST AROUND FRONT SUSPENSION SPRING PERCH IS PREVALENT IN EARLIER W210 BODY CHASSIS FROM 1996 TO 2002. CANADIAN GOVERNMENT HAS MADE MB DO A RECALL SERVICE. UNITED KINGDOM ALSO HAVE MASSIVE ISSUES WITH THE SPRING PERCH. SINCE THESE CARS ARE AT LEAST 9 YEARS OLD AND AS OLD AS 15 YEARS OLD... THE RUST HAS GOTTEN TO CERTAIN POINT IN VARIOUS DEGREE FROM CATASTROPHIC FAILURE TO IMPENDING CATASTROPHIC FAILURE. YOU NEED TO SCRAPE SUSPECT FLAKING UNDERCOATING TO REVEAL THE EXTENSIVE RUST BEHIND IT. OTHERWISE, THE UNDERCOATING MASKS THE POTENTIAL SAFETY ISSUES. *KB

Electrical System
Filed Dec 23, 2010136,000 milesCA

TL*THE CONTACT OWNS A 2001 MERCEDES BENZ E 320. THE CONTACT STATED THAT THE CUP HOLDER WAS TOO CLOSE TO THE GEAR SHIFT AND WHEN LIQUID SPILLS INTO THE GEAR SHIFT, IT SHUTS THE VEHICLE OFF. WHEN THIS HAPPENED IT SHORTED OUT THE CONTROLS ON THE INSTRUMENT PANEL AND THE VEHICLE WOULD NOT START UNTIL IT DRIED OUT. THE INSTRUMENT PANEL; HOWEVER, HAS TO BE REPLACED. THE FAILURE OCCURRED TWICE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 136000.

Visibility › Power Window Devices and Controls
Filed Aug 5, 201038,479 milesCA

TL* THE CONTACT OWNS A 2001 MERCEDES BENZ E320. THE CONTACT STATED THE REAR DRIVER SIDE WINDOW COLLAPSED INTO THE DOOR PANEL. THE CONTACT WAS UNABLE TO RETRIEVE THE GLASS FROM THE DOOR PANEL. THE DEALER ADVISED THAT THE REAR WINDOW REGULATOR WOULD NEED TO BE REPLACED. THE DEALER REPLACED THE WINDOW AT THE CONTACTS EXPENSE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 38,479. UPDATED 10/26/10. *LJ UPDATED 10/26/10*JB

20 of 38 complaints, reproduced as filed.

Across model years

Worst on record: 2005
YearComplaintsRecallsFiresDeathsAssessment
20098300Routine
200810300Routine
200717400Routine
200641400Routine
2005231344Fatalities reported
2004203210Above average
2003214210Above average
200223010Routine
2001 — this page38040Routine
200044020Routine
199983060Routine
199837000Routine
199763030Routine
199645030Routine
199596030Routine
199411010Routine

Compare every E320 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.