Page 5 of 12 · complaints 201–250 of 576

2009 Mercedes-Benz C300 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Air BagsCrash
Filed Nov 3, 2017CA

TAKATA RECALL WHEN I PURCHASED VEHICLE IT WAS ALREADY SALVAGE.

Air Bags
Filed Nov 2, 201748,000 milesPA

TAKATA RECALL - NHSTA RECALL NUMBER 16V081 AND 17V017 AND NHSTA RECALL NUMBER 15V711 REGARDING THE SRS CONTROL MODEL. I HAVE RECEIVED SEVERAL NOTICES OF THESE 3 VERY DANGEROUS AND URGENT RECALLS. MY VEHICLE IS SUBJECT TO THESE RECALLS AND NO REMEDY HAS BEEN PROVIDED FOR ALL. I HAVE CONTACTED THE MANUFACTURER AND MERCEDES BENZ DEALERSHIP TO HAVE THESE RECALLS FIXED, BUT I AM TOLD THEY HAVE NO PARTS TO FIX THE RECALL, NO REMEDY HAS BEEN PROVIDED AND THERE IS NOTHING THEY CAN DO TO ADDRESS THE RECALLS - MEANWHILE, I AM AT RISK EVERY TIME I GET BEHIND THE WHEEL AND CONTINUE TO RECEIVE NOTICES ABOUT HOW DANGEROUS THIS RECALL CAN BE, LIFE THREATENING. NOW TAKATA IS FILING BANKRUPTCY AND IT HAS BEEN YEARS SINCE THE RECALLS WERE ISSUED - WHY IS THERE NO REMEDY AVAILABLE TO FIX THIS? NO DEALERSHIP WILL ADDRESS THE ISSUES, IT IN JUST AN ON GOING, NEVER ENDING GAME. I WANT TO KNOW HOW I CAN FIX MY DEFECTIVE CAR BEFORE MY WIFE, CHILDREN, OR MYSELF ARE INJURED OR KILLED DUE TO THE SEVERITY OF THIS SPECIFIC RECALL.

Air Bags
Filed Oct 31, 2017SC

TAKATA RECALL

Air Bags
Filed Oct 31, 2017MD

NO CORRECTION

Air Bags
Filed Oct 30, 2017VA

TAKATA RECALL- MERCEDES STATES THEY STILL HAVE NO REPLACEMENT AIRBAG FOR MY VEHICHLE

Air Bags
Filed Oct 28, 2017CT

I HAVE AN AIRBAG DEFECTIVE, I HAVE RECEIVED THE NOTICE BY MAIL TO CHANGE FOR FREE THE AIRBAG BUT EVERY DEALER THAT I HAVE CONTACTED DON'T HAVE RECEIVE ANY PART FOR THIS REPLACEMENT. SO WHAT CAN I DO?

Air Bags
Filed Oct 28, 201786,000 milesSC

TAKATA RECALL, SINCE AUGUST 2016 WE HAVE BEEN WAITING TO GET THE AIRBAGS CORRECTED OR REPLACED WITH NO ASSIATANCE. THIS VEHICLE IS DRIVEN ON A DAILY BASIS, AND OUR SAFETY IS AT RISK.

Air Bags
Filed Oct 28, 201779,000 milesNY

TAKATA AIRBAGS NEVER REPLACED. MB ALWAYS STATES PART ARE NOT AVAILABLE.

Air Bags
Filed Oct 28, 2017IL

TAKATA RECALL . AIRBAG NOT REPAIRED IN A TIMELY MANNER

Air Bags
Filed Oct 27, 2017MD

TAKATA RECALL---STILL DON'T HAVE A FIX FOR THE DRIVER AND PASSENGER AIRBAGS. I WAS NOTIFIED OF BOTH IN EARLY 2016.

Air Bags
Filed Oct 26, 201780,000 milesFL

TAKATA RECALL. DEALERS DO NOT HAVE REPLACEMENT PARTS. NOTICE DATES: FEB 2016 AND MAY 2016. RECEIVED NOTICE YESTERDAY TAKATA FILED BANRUPTCY. STILL NO REPLACEMENT.. I AM USING TODAY'S DATE AS INCIDENT DATE AND THE MILES ARE FROM THE DATE OF THE NOTICE

Air Bags
Filed Oct 26, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF HOUSTON GREENWAY (3900 SOUTH FWY, HOUSTON, TX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 26, 2017NJ

CALLED THE DEALER BENZEL BUSCH OF ENGLEWOOD NJ SEVERAL TIMES AND ALL I GET IS "PARTS ARE NOT AVAILABLE YET"

Air Bags
Filed Oct 26, 2017TX

TAKATA RECALL AIRBAG. I WAS NOTIFIED IN FEB. 2016 THAT. Y CAR WAS INVOLVED IN THE RECALL AND NOTHING HAS BEEN DONE IN 18 MONTHS TO FIX THIS DEADLY RECALL.

Air Bags
Filed Oct 25, 2017GA

TAKATA RECALL I HAVE HAD A RECALL ON MY PASSENGER AND DOOR AIRBAGS FOR OVER A YEAR WITHOUT A FIX. I HAVE SMALL CHILDREN THAT RIDE IN THE CAR WITH ME AND THIS RECALL NOT BEING FIXED PUTS MY FAMILY IN DANGER. THIS IS VERY WORRISOME.

Air BagsCrash1 injured
Filed Oct 25, 2017139,000 milesGA

"TAKATA RECALL"

Air Bags
Filed Oct 24, 2017OH

TAKATA INFLATORS. PARTS ARE STILL NOT AVAILABLE FOR REPLACEMENT.

Air Bags
Filed Oct 24, 2017FL

"TAKATA RECALL"

Air Bags
Filed Oct 24, 2017NV

WE HAVE BEEN NOTIFIED BY OUR MERCEDES DEALER THAT OUR CAR HAS BEEN IDENTIFIED AS HAVING THE DEFECTIVE AIRBAGS BUT FOR OVER A YEAR THEY HAVE SAID THEY DON'T HAVE THE PARTS TO HELP. NOW A FEDERAL COURT RULING INFORMS US THAT WE CAN INDEED SCHEDULE A FREE REPAIR BUT MERCEDES STILL SAYS THEY CAN'T HELP. CALLING THE NUMBERS ON THE NOTIFICATION LETTER JUST GIVES US AUTOMATIC ANSWERING MACHINES STATING WE HAVE TO CALL MERCEDES BUT MERCEDES BENZ FLETCHER JONES IMPORTS LAS VEGAS JUST SAYS NO. WE WOULD LIKE THE AIRBAG CHANGED BEFORE SOMETHING BAD HAPPENS. WHAT DO WE DO? /[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

Steering
Filed Oct 24, 2017105,400 milesTX

THE VEHICLE FAILS TO START. WHEN THE KEY FOB IS PLACED IN THE IGNITION STATES TO REMOVE THE KEY FOB. DEALERSHIP STATED THAT THE CAR IS HAVING PROBLEMS WITH THE STEERING COLUMN LOCK WHICH SEEMS TO BE A VERY COMMON ISSUE WITH THIS VEHICLE AS MANY OTHERS IN THE MBUSA FORUM ARE HAVING THIS PROBLEM WITHOUT ANY ASSISTANCE FROM MB. AS I WAS ON MY WAY TO WORK ON AUGUST 25,2017 I STOPPED AT WALGREEN'S TO MAKE A PURCHASE. WHEN I GOT BACK TO THE VEHICLE AND ATTEMPTED TO START THE CAR IT WOULD NOT START. I THEN TRIED JUMPING THE VEHICLE FROM ANOTHER VEHICLE WITH NO LUCK. THE CAR WAS THEN TOWED TO THE DEALERSHIP WHO INITIALLY STATED THAT THE CAR WAS NOT RECOGNIZING THE KEY FOB. THEY THEN IN TURN STATED THAT NO THE CAR'S STEERING COLUMN LOCK IS NOT WORKING PROPERLY. I THEN RESEARCHED THE WEB AND NOTICED THAT THIS APPEARS TO BE A VERY COMMON ISSUE IN WHICH THERE HAS BEEN MANY NUMEROUS COMPLAINTS. MY CAR IS COVERED UNDER WARRANTY BUT THEY WILL NOT COVER THIS ITEM AS THEY ARE ONLY COVERING THE POWERTRAIN.

Air Bags
Filed Oct 24, 2017NY

TAKATA RECALL!! THE MANUFACTURER CANNOT PROVIDE REMEDY FOR MY CAR. I HAVE BEEN WAITING AIRBAG REPLACEMENT FOR MORE THAN 2 YEARS. I WAS ORIGINALLY TOLD THE AIRBAG FOR MY CAR WOULD BE REPLACED BY END OF 2017, BUT THEY CANNOT FULFILL THEIR PROMISE.

Air Bags
Filed Oct 20, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF AUSTIN (6757 AIRPORT BLVD, AUSTIN, TX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 20, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN FEBRUARY OF 2016. THE DEALER (MERCEDES-BENZ OF MELBOURNE, 509 E NASA BLVD, MELBOURNE, FL, 32901) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 19, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF SARASOTA AT (941) 275-1293 (4754 CLARK RD, SARASOTA, FL 34233) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT. *LN

Air Bags
Filed Oct 19, 2017OK

TAKATA RECALL. TAKATA AND MERCEDES HAVE FAILED TO REPLACE BOTH THE PASSENGER AND DRIVER SIDE AIRBAGS. I HAVE CONTACTED THE LOCAL MERCEDES DEALER DOZENS OF TIMES TO CHECK ON THE STATUS OF A REPLACEMENT TO NO AVAIL.

Air Bags
Filed Oct 18, 2017FL

TAKATA AIRBAG I HAVE BEEN ON THE LIST FOR A VERY IN A HIGH RISK AREA IN FLORIDA. WE ARE CONCERNED THAT WE ARE GETTING OVERLOOKED AND RECENTLY RECIEVED A TAKATA CHAPTER 11 NOTICE. WHAT CAN WE DO TO EXPEDITE THE AIRBAG REPAIR PROCESS FOR OUR CAR. OUR DELALERSHIP SAYS THAT THEY STILL HAVE NO PARTS AND ARE WAITING.

Air Bags
Filed Sep 29, 2017TX

TAKATA RECALL. I HAVE RECEIVED FEW NOTICES FROM MERCEDES BENZ TO CALL THEIR SERVICE DEPT, BUT STILL THEY HAVE NOT ARRANGED THE PARTS FOR THIS RECALL. FOR ME THIS IS A HORRIBLE CUSTOMER SERVICE BY MERCEDES USA, THAT EVEN AFTER MORE THAN A YEAR THEY HAVE NOT BEEN ABLE TO GET THE CORRECT PARTS FOR THEIR CUSTOMERS WHO PAID HEAVY PRICES FOR THESE CARS WHICH ARE INSTALLED WITH SUBSTANDARD AND HAZARDOUS PARTS. THIS IS MY LAST MERCEDES FOR SURE, BUT UNTIL I BUY ANOTHER CAR I DON'T WANT TO DRIVE A CAR LIKE THIS!

Air Bags
Filed Sep 19, 2017NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES- BENZ C300. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN APRIL OF 2016. THE DEALER (MERCEDES-BENZ OF NEW ROCHELLE, 77 E MAIN ST, NEW ROCHELLE, NY, 10801) AND MANUFACTURER STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. NO ASSISTANCE WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Sep 18, 201781,000 milesPA

CAR WAS OFF AND PARKED IN THE GIANT (LIMERICK, PA) PARKING LOT. I PUT THE KEY IN THE IGNITION, TURNED IT, AND NOTHING HAPPENED. DASH READ "REMOVE KEY." I HAD THE VEHICLE TOWED TO DEALER. STEERING LOCK MECHANISM WENT BAD. FUSE 22 BLEW EVERY TIME WE PUT THE KEY IN THE IGNITION. HAD TO REPLACE PART.

Air Bags
Filed Sep 5, 2017SC

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF FAYETTEVILLE (LOCATED AT 3203 BRAGG BLVD, FAYETTEVILLE, NC) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Aug 30, 201759,000 milesMA

TAKATA RECALL, BRAKE POWER STEERING MALFUNCTION ABS,ESP,ETS,SRS.ESB,EBR FLASHES ON AND OFF ON MESSAGE CENTER. THEN VEHICLE STARTED TO DRIVE VERY ROUGH AND BUMPY, THEN I HAD NO CONTROL OF THE STEERING WHEEL AND IT TOTALLY LOCKED THANK GOD IWAS ABLE TO TRY AND ROLL IT TO THE SIDE OF THE ROAD AND THE CAR JUST TOTALLY WENT BLACK AND DIED, NO HEADLIGHTS AND I HAVE TO HAVE IT TOWED, WAITING TO GET THE DIAGNOSIS FROM THE DEALER. BUT I HAVE DONE SOME RESEARCH ON LINE AND HAVE SEEN HUNDREDS OF THE SAME COMPLAINTS FROM ALL OVER THE USA AND EVEN OVERSEES THAT IT HAS TO DO WITH THE EIS. THIS SADDENS ME TO SEE ALL THE SAME COMPLAINTS AND I THOUGHT THAT WE WERE PROTECTED AS CONSUMERS BY THE GOVERNMENT, AND THE NHTSA AGAINST MAJOR AUTO MANUFACTURER SUCH AS MBUSA TO CALL OUT THESE DEADLY DEFECTS BEFORE IT CONSUMED INNOCENCE PEOPLES LIVES. BUT IT IS OBVIOUS THAT OUR LIVES MEANS NOTHING TO THESE PEOPLE, BECAUSE WITH ALL THESE IDENTICAL COMPLAINTS THIS IS A DEFECT THAT SHOULD BE ADDRESS AND MBUSA SHOULD HAVE THE DECENCY TO TAKE RESPONSIBILITY AND ADMIT THAT THIS IS A MANUFACTURER DEFECT AND DO A RECALL. THIS IS JUST TOO MUCH COMPLAINTS ON THIS PROBLEM AND NO ONE SEEM TO BE TAKING THIS MATTER SERIOUS, AND WE AS THE CONSUMERS ARE BEING STUCK WITH THESE MAJOR REPAIR BILLS RUNNING IN THE THOUSAND. WHAT IS THE PURPOSE IN MAKING THESE REPORTS WHEN NO ONE SEEMS TO CARE. HOW MANY COMPLAINTS DO YOU HAVE TO RECEIVE ON THE SAME ISSUE FOR THE NHTSA AND THE FAIR TRADE ACT TO STAND UP FOR US, IN OCTOBER OF 2

Air Bags
Filed Aug 30, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO BMW OF PALM SPRINGS LOCATED AT 3737 E PALM CANYON DR, PALM SPRINGS, CA 92264 (760) 324-7071 WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE AND STATED THAT THE VEHICLE WAS OKAY TO DRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/31/17*LJ UPDATED 11/1/2017*JS

Steering
Filed Aug 29, 2017104,000 milesCA

THE ELECTRONIC STEERING LOCK IN MY 2009 MERCEDES BENZ C300 IS NOT UNLOCKING WHEN I PUT THE KEY IN THE IGNITION. THE CAR WILL NOT START. THIS HAS HAPPENED 3 TIMES IN THE PAST 2 MONTHS. AFTER THE FIRST TWO INCIDENTS, THE WHEEL DID EVENTUALLY UNLOCK. I TOOK IT TO MY REPAIRMAN WHO ADVISED I GET A NEW KEY FROM MB AS THAT MIGHT SOLVE THE PROBLEM. GOT A NEW KEY LAST WEEK FOR $330. TODAY - 10 DAYS LATER - THE STEERING WHEEL AGAIN WILL NOT UNLOCK. LOOKING ON THE INTERNET, THIS IS A VERY COMMON AND WELL-DOCUMENTED PROBLEM WITH MB VEHICLES OVER MANY YEARS. MB SHOULD ISSUE A RECALL ON THIS AND FIX THE PROBLEM, AND AT NO CHARGE TO THE CUSTOMER! AT PRESENT, THEY ARE GOUGING CUSTOMERS ANYWHERE FROM $1200-2200 TO FIX A PROBLEM THAT EVERY MECHANIC AND COLLISION PERSON IN MY NEIGHBOTHOOD KNOWS TO EXIST. THE ONLY PEOPLE WHO DON'T SEEM TO KNOW ABOUT THE PROBLEM ARE THE PEOPLE AT THE MB DEALERSHIPS, WHO OBVIOUSLY WANT THE REPAIR BUSINESS. I ALSO UNDERSTAND THAT THIS WHEEL LOCK PROBLEM HAS OCCURED WHILE PEOPLE ARE DRIVING. MY CAR WAS STATIONARY EVERY TIME THIS PROBLEM HAS HAPPENED, PARKED IN A GARAGE WITH NO INCLINE AT ALL. I URGE YOU TO ORDER MERCEDES BENZ TO RECALL THIS PART AND TO REPAIR THIS PROBLEM ASAP.

Electronic Stability Control (esc)
Filed Aug 24, 201759,000 milesMA

CAR WAS DRIVING VERY WELL SUDDENLY FLASHES ON MESSAGE CENTER POWER STEERING MALFUNCTION SRS,ABS,ETS,ESB,EBR ESP IN OPERATIVE AND IT KEEPS FLASHING WHEN CAR IS IN MOTION, THEN DISAPPEAR WHEN IGNITION IS OFF, I HAVE NOTICE SEVERAL COMPLAINTS ON YOUR WEBSITE WITH THIS SAME ISSUES WITH THIS SAME YEAR, MODEL AND OTHER MERCEDES,A WEEK A GO I ALSO RECEIVE A MESSAGE TO CHECK BRAKE PAD WEAR BEFORE THIS MESSAGE CAME UP. I REPLACE BRAKE PADS AND ROTOS, AND I AM ALSO BEING TOLD IT COULD ALSO BE MY BRAKE LIGHT SWITCH OR SPEED SENSORS, ALL WAS REPLACE STILL AS MESSAGE. THERE IS SO MANY COMPLAINTS WITH THESE MESSAGES THAT THIS SHOULD BE CONSIDERED A RECALL AND THE CUSTOMERS ARE BEING STUCK WITH THE REPAIRS. IT IS OBVIOUS THAT IT IS A DEFECT WITH THESE VEHICLES IT IS JUST TOO MANY. AND NO ONW SEEMS TO BE STANDING BEHIND THE CONSUMERS.MBUSA IS A MAJOR COMPANY AND THEY ARE GETTING AWAY WITH MURDER. DO YOU HAVE TO HAVE MAJOR FATALITY BEFORE THEY DO SOMETHING ABOUT THIS PROBLEM. DOES SAVING MONEY MEANS MORE THAN PEOPLES LIVES IT IS JUST TOO MANY COMPLAINTS ON THE SAME PROBLEMS THAT COMMON SENSE CANT TELL THEM IT IS A DEFECT AND THE NHTS SHOULD STEP UP FOR US AND DEMAND A RECALL. HOW MANY COMPLAINTS DO YOU HAVE TO HAVE IN ORDER FOR MBUSA MAKE THIS A RECALL.

Air Bags
Filed Aug 11, 2017NC

TAKATA RECALL - AIR BAG REPLACEMENT IS UNAVAILABLE.

Air Bags
Filed Aug 2, 2017CT

TAKATA RECALL - I RECEIVED TWO RECALL NOTIFICATIONS FROM THE MANUFACTURER REGARDING THE AIRBAGS IN DECEMBER 2015. TO DATE, NO REMEDY IS AVAILABLE AFTER NEARLY TWO YEARS. THE RISK OF A DEFECTIVE AIRBAG EXPLOSION INCREASES EACH YEAR THAT A REMEDY IS NOT AVAILABLE. 49 USC 30120 REQUIRES THE MANUFACTURER THE ISSUE WITHIN 60 DAYS. IT HAS BEEN YEARS NOW.

Air Bags
Filed Aug 1, 2017MO

WE RECEIVED A RECALL NOTICE ON THE DRIVER'S SIDE AIRBAG TWO YEARS AGO FOR THIS CAR. WE HAVE CALLED THE MERCEDES HOT LINE 4 TIMES, LEFT A MESSAGE AND HAVE NOT RECEIVED A RESPONSE. WE HAVE SPOKEN WITH ARE DEALER 8 TIMES WITH AN ANSWER OF: "IT IS FINE NO ONE HAS BEEN INJURED SO FAR". WE LINE IN MISSOURI WITH HIGH HUMIDITY, HEAT AND THE CAR IS OLD. IN MARCH WE RECEIVED A RECALL FOR THIS CAR FOR THE PASSENGER SIDE. NO INFORMATION, NO IDEA OF WHEN THE BAGS WILL BE REPLACED. HELP. WE WANT NEW AIRBAGS AND MERCEDES IS DOING NOTHING.

Exterior Lighting
Filed Jul 16, 2017120,000 milesTX

HEADLIGHT WIRES ARE CORRODED AND MELTED. THIS SEEMS SIMILAR TO THE TAIL LIGHT RECALL A FEW YEARS AGO THAT CAUSED A FIRE.

Steering
Filed Jul 12, 201750,000 milesCA

TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. WHILE ATTEMPTING TO START THE VEHICLE, THE IGNITION FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL DEALER (MERCEDES-BENZ OF LONG BEACH, 2300 EAST SPRING STREET, SIGNAL HILL, CA 90755) WHERE IT WAS DIAGNOSED THAT THE STEERING LOCK AND COLUMN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Air Bags
Filed Jul 7, 201711,000 milesIN

TAKATA RECALL - IT HAS BEEN 2.5 YEARS AND LESS THAN 40% OF THE RECALLED AIRBAGS HAVE BEEN REPAIRED. ONLY IN THE GOVERNMENT IS THAT AN ACCEPTABLE STATISTIC. EVEN WORSE IS EVERY MANUFACTURER DOES NOT TAKE ANY RESPONSIBILITY TO OR FOR THEIR CUSTOMERS. I HAVE NO IDEA WHEN MY AIRBAG WILL BE REPAIRED. TRY THAT IN ANOTHER INDUSTRY AND SEE HOW IT FLIES. UNBELIEVABLE THAT THIS IS SUCH A CLUSTER AND NO ONE, BUT NO ONE CARES. WHO TAKES THE LIABILITY WHEN SOMEONE ELSE IS KILLED? MERCEDES BENZ HAS NEVER EVER CONTACTED ME REGARDING THIS RECALL. I BOUGHT THE CAR USED AND THE DEALER NEVER MENTIONED THE RECALL. THIS IS OUT OF CONTROL, MEANING NO ONE ALIVE HAS ANY IDEA OR CONTROL OF WHAT IS HAPPENING. THE PROTECTION OF THE PEOPLE IS CERTAINLY NOT THE FIRST PRIORITY HERE.

Air Bags
Filed Jul 5, 201771,400 milesCA

DEAR MERCEDES BENZ USA, FIRST AND FOREMOST I WOULD LIKE TO SAY I AM A PROUD DRIVER OF A 2009 MERCEDES BENZ C300, I AM EMAILING YOU REGARDING SOME CONCERNS WITH MERCEDES BENZ VEHICLES AND RECALLS. I HAVE A RECALL ON AIRBAGS FOR MY MERCEDES I'VE BEEN PATIENTLY WAITING (IM SURE LIKE MANY OTHERS) TO RECEIVE A LETTER TO GET MY AIRBAGS INSTALLED INTO MY VEHICLE.. A VEHICLE THAT CURRENTLY DO NOT HAVE ANY AIRBAGS IN IT I AM CONCERNED WITH MY SAFETY AT THIS POINT AND WOULD LIKE TO KNOW IF YOU CAN OFFER ME AN UPDATED ON THE DURATION. ALSO, THERE IS A COMMON ISSUE OCCURRING WITH ALL CLASS MERCEDES THAT I FEEL SHOULD ALSO HAVE A RECALL I HAVE READ NUMEROUS OF ONLINE POSTS REGARDING THIS SAME EXACT ISSUE AND THAT ISSUE IS THE FAULTY STEERING LOCK/ELS/EIS FAULT THAT DOES NOT ALLOW MERCEDES BENZ HOLDERS TO SOMETIMES NOT BE ABLE TO LOCK AND UNLOCKED THEIR VEHICLES USING MERCEDES SMART KEY FOB AND ALSO NOT BEING ABLE TO START UP VEHICLES IT'S LITERALLY A NO RESPONSE LOSE/LOSE SITUATION CAUSING THE VEHICLE OWNER TO GET THEIR VEHICLES TOWED TO DEALERSHIPS THAT CHARGES $1000-$3000 TO REPAIR WHICH IS A BIT PRICEY FOR A COMMON ISSUE WITH MERCEDES VEHICLES I THINK I SPEAK FOR MAJORITY OF MERCEDES OWNERS ON THIS MATTER. I ASK FOR A RECALL OR PRICE REDUCTION ON THIS COMMON ISSUE. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air BagsCrash
Filed Jun 30, 201756,000 milesTX

TAKATA AIRBAGS AND MERCEDES-BENZ DOES NOT WANT TO REPLACE THEM. I LIVE IN HOUSTON TEXAS AND IT GETS VERY EXTREMELY HOT IN THE SUMMERTIME AND I UNDERSTAND THAT THE HEAT IS ONE OF THE REASONS THAT THESE AIRBAGS EXPLODED. MERCEDES-BENZ DOESN'T EVEN WANT TO SPEAK TO ME ABOUT REPLACING THE AIRBAGS.

Air Bags
Filed Jun 26, 2017PA

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER: BOBBY RAHAL MOTORCAR COMPANY LOCATED AT 10701 PERRY HWY, WEXFORD, PA 15090; (724) 935-9300, WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 877-496-3691. THE MANUFACTURER STATED THAT THE PARTS WILL BE DISTRIBUTED BY NHTSA. THE MANUFACTURER ASKED THE CONTACT TO CALL THE NHTSA. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/22/17*LJ

Service Brakes
Filed Jun 16, 201794,012 milesDC

PARKED CAR, WENT INTO STORE, CAME BACK OUT, STARTED CAR, EBR, ABS AND ESP INOPERATIVE MESSAGE CAME ON ALONG WITH POWER STEERING MALFUNCTION

Air Bags
Filed Jun 6, 2017IL

TAKATA RECALL. I NEED TO IMPORT MY VEHICULE TO CANADA ASAP AND THEY WON'T LET ME DO IT WITH A PENDING RECALL ON IT. I'VE BEEN WAITING 16 MONTHS. WHEN WILL THERE BE A REMEDY/FIX?

Electrical System
Filed May 12, 201790,000 milesCT

CAR WILL NOT START AND STEERING COLUMN IS LOCKED. POWER TO THE DASHBOARD LIGHTS BUT NO TURNOVER. LOCAL SHOP COULD NOT REPAIR. TOWED TO MERCEDES DEALER. LIKELY LOOKING AT A ~$2,000 REPAIR FOR EIS RELATED PROBLEM. CAR ONLY HAS ~90K. PURCHASES AS CPO AND BOUGHT EXTENDED WARRANTY THAT HAS ALREADY RUN OUT.

Air Bags
Filed May 11, 2017IL

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS), 16V363000 (AIR BAGS), AND 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed May 4, 2017TX

TAKATA RECALL - NO PARTS AVAILABLE MORE THAN ONE YEAR AFTER RECALL!

Air Bags
Filed May 3, 2017PA

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Exterior Lighting › Tail Lights
Filed May 3, 2017186,000 milesMS

TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. WHILE OPERATING THE VEHICLE, THE TAIL LIGHTS WOULD ILLUMINATE DIMLY AND/OR SHUT OFF INTERMITTENTLY. THE LIGHT BULBS WERE REPLACED, BUT THE FAILURE CONTINUED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 186,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Mercedes-Benz C300 → · Every C300 year → · How the figures are calculated →