2021 Mercedes-Benz AMG GLS63

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the forward collision avoidance. It has been recalled 10 times.

What fails
ComponentReportsCrashesFiresInjuries
Forward Collision Avoidance1
000
Electrical System1
000

10 safety recalls

Part 573 reports
Electrical System › Wiring24V207000
Filed Mar 15, 2024116,020 vehiclesMercedes-Benz Usa, Llc

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating.

Risk. An overheated ground connection can increase the risk of a fire.

Remedy. Dealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040002.

Fuel System, Gasoline › Delivery › Fuel Pump23V445000
Filed Jun 26, 2023143,551 vehiclesMercedes-Benz Usa, Llc

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.

Risk. A loss of drive power can increase the risk of a crash.

Remedy. Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.

Visibility › Defroster/Defogger/Hvac System23V177000
Filed Mar 17, 202361,450 vehiclesMercedes-Benz Usa, Llc

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.

Risk. Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.

Remedy. Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21V-288 and 19V-587. MBUSA's numbers for this recall are 2023030014 and 15.

Seats › Mid/Rear Assembly22V732000
Filed Sep 30, 202259,574 vehiclesMercedes-Benz Usa, Llc

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLS63, 2020-2022 GLS450 and GLS580 vehicles. Due to a manufacturing error, the locks on the third-row seatbacks may fail in the event of a crash.

Risk. A seat with a seatback lock failure may not properly restrain occupants, increasing the risk of injury during a crash.

Remedy. Dealers will inspect and replace the third-row seatback, as necessary, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022100011.

Structure › Body22V680000
Filed Sep 12, 2022161,000 vehiclesMercedes-Benz Usa, Llc

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, and 2021 GLE400e, AMG GLS63, AMG GLE63 S, and Maybach GLS600 vehicles. Due to a manufacturing error, the rear door window trim bars may detach.

Risk. Detached trim bars may cause a road hazard and increase the risk of a crash or injury.

Remedy. Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed November 1, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022090010.

Communication › Auto Crash Notification22V365000
Filed May 20, 2022242,722 vehiclesMercedes-Benz Usa, Llc

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy. The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

Electrical System › Wiring › Interior/Under Dash22V231000
Filed Apr 8, 202221,306 vehiclesMercedes-Benz Usa, Llc

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, 2021 AMG GLE63, Maybach GLS600 and AMG GLS63 vehicles. A ground cable bolt for the 48V ground connection under the front passenger seat may not be secured properly, which can cause the electrical cable to overheat.

Risk. An overheated electrical cable can increase the risk of a fire.

Remedy. Dealers will inspect and tighten the ground cable bolt, as necessary, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040017.

Back Over Prevention › Sensing System › Camera21V354000
Filed May 14, 2021343,191 vehiclesMercedes-Benz Usa, Llc

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk. A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Remedy. The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.

Communication › Auto Crash Notification21V058000
Filed Feb 5, 20211,292,258 vehiclesMercedes-Benz Usa, Llc

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy. MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Electrical System › Instrument Cluster/Panel20V089000
Filed Feb 14, 20202,101 vehiclesMercedes-Benz Usa, Llc.

Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Risk. If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.

Remedy. MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.

What owners reported

Newest filings
Electrical System
Filed Apr 10, 2026WA

48V battery has repeated failures where I'm driving. safety concern, When it fail, it will pop up warning1) only drive below 50 miles/hour; then it becomes2) stop vehicle immediately; then ) multi-media system suddenly shut off while I'm driving. I tested by 48V battery which only has below 60% health. with 4 error code all related to V48 battery and management system: B183214; B183216; B183217; B183371; 48V battery is under Emission control component warranty which has 5 years/50000miles in Federal for MediumDutyVehicle and 7 years/80000 in WA state. My car is listed as MediumDutyVehicle in Mercedes service book. Mercedes refused to replace my unhealthy battery. Mercedes Charging me diagnosis fees for failure of V48 Battery. this should be waived since the part is under warranty Mercedes refused to provide battery health report to me even I explicitly asked from them, they just cleared the code and told me my battery is fine

Forward Collision Avoidance
Filed Jul 28, 2021200 milesGA

The contact owns a 2021 Mercedes-Benz GLS63. The contact stated while driving at various speeds, the collision warning sensor was activated with an audio alarm and warning on the display screen. The contact stated that there were no objects in the roadway or close to the vehicle. The contact stated that she had deactivated the driver assistance functions in the vehicle and the failure still occurred. The vehicle was not taken to the dealer or independent mechanic to be diagnosed nor repaired. The dealer was contacted and advised the contact to wash the vehicle. The contact stated that the vehicle was washed however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 200.

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2021
YearComplaintsRecallsFiresDeathsAssessment
20261000Routine
20220400Routine
2021 — this page21000Routine
20200200Routine
20192210Routine
20182300Routine
20171700Routine

Compare every AMG GLS63 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Mar 15, 2024. Source: NHTSA Office of Defects Investigation.