2019 Mercedes-Benz AMG GLS63

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the suspension. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Suspension2
010

2 safety recalls

Part 573 reports
Communication › Auto Crash Notification22V365000
Filed May 20, 2022242,722 vehiclesMercedes-Benz Usa, Llc

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy. The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

Communication › Auto Crash Notification21V058000
Filed Feb 5, 20211,292,258 vehiclesMercedes-Benz Usa, Llc

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy. MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

What owners reported

Newest filings
SuspensionFire
Filed Oct 11, 2025MD

Just financed vehicle from M Auto group nj they sent my vehicle to Mercedes dealer prior to me taking ownership and the dealership advised them of issues with truck they only fixed the water pump . The problem is that same day I drove home ACTIVE CURVE MALFUNCTION and hydraulic fluid is constantly leaking under my hood and on hot turbo on passenger side which is a safety hazard I advised and drove truck back to dealer and they won't talk about fixing issue and I'm financing this truck which is a less than 30 day issue. M Auto group nj dealership was told and not helping I'm scared to drive and this is a known safety hazard

Suspension
Filed Jun 23, 2025PA

What component or system failed or malfunctioned, and is it available for inspection upon request? Active Curve System Malfunction. How was your safety or the safety of others put at risk? The leaking of oil in the presence of an ignition source can increase the risk of a fire. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, Euro Motorcars Devon Mercedes-Benz. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, a diagnostic was done highlighting the problem. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, Active Curve System Malfunction. Oil in the Active Curve System is leaking. This leaking oil, in the presence of an ignition source, increases the risk of a fire. This recall is also affecting my vehicle. I had a diagnostic done at the Mercedes dealer, and it revealed the same issue as in the previous year, 2017. NHTSA Campaign Number: 18V272000 Manufacturer: Mercedes-Benz USA, LLC. Components: SUSPENSION

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2021
YearComplaintsRecallsFiresDeathsAssessment
20261000Routine
20220400Routine
202121000Routine
20200200Routine
2019 — this page2210Routine
20182300Routine
20171700Routine

Compare every AMG GLS63 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 20, 2022. Source: NHTSA Office of Defects Investigation.