Owners filed 1 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Air Bags
1
1
0
1
3 safety recalls
Part 573 reports
Electrical System › Wiring › Fuses and Circuit Breakers24V115000
Filed Feb 16, 202431,848 vehiclesMercedes-Benz Usa, Llc
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Risk. An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Remedy. Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.
Structure › Frame and Members23V555000
Filed Aug 4, 202310 vehiclesMercedes-Benz Usa, Llc
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 AMG EQE, EQE 500, and EQE 350 vehicles. The absorbers in the roof frame may not be secured properly and can detach during window air bag deployment.
Risk. In the event of a crash with window air bag deployment, detached absorbers can strike vehicle occupants and increase their risk of injury.
Remedy. Dealers will replace the absorbers, free of charge. Owner notification letters were mailed September 1, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023080004.
Electrical System › Propulsion System23V405000
Filed Jun 5, 20238,281 vehiclesMercedes-Benz Usa, Llc
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.
Risk. A loss of drive power can increase the risk of a crash.
Remedy. Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.
What owners reported
Newest filings
Air BagsCrash1 injured
Filed Mar 25, 2024NV
On [XXX], my wife was driving to a local business here in Las Vegas, NV. Upon her arrival she proceeded to pull into a parking spot she slowed down to pull into the parking spot keeping her foot on the brake at all times when she reached the parking block she firmly pressed the brake to place the vehicle in park. While her foot is still on the brake the vehicle took off at a high rate of speed causing the vehicle to jump the parking block onto the sidewalk where pedestrians walk. The car continued accelerating while her foot was on the brake burning rubber on the sidewalk and the high acceleration caused her to hit the wall of the building. The car came to a stop after hitting the wall, no airbag deployed no warning lights came on the dash went totally out and the seatbelt did not work properly it did not keep her restrained to the seat on impact. Due to the malfunction of the vehicle and its safety equipment my Wife has suffered a concussion, bruising to her chest and breast area as well as strain to her hips. Not to mention the mental trauma she will suffer from for the rest of her life. No inspection has been done as of yet and truthfully I don't think they're too eager to do one and even when they do is it going to be fair and true or down played to protect themselves and their pockets. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 16, 2024. Source: NHTSA Office of Defects Investigation.