2017 Mercedes-Benz AMG CLS63

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the wheels. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Wheels1
000

1 safety recall

Part 573 reports
Communication › Auto Crash Notification21V058000
Filed Feb 5, 20211,292,258 vehiclesMercedes-Benz Usa, Llc

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy. MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

What owners reported

Newest filings
Wheels
Filed May 28, 2024IL

This year I have had two rims crack on my tires. 1 Front and 1 rear. This was not from a impact or pothole they just cracked. I belove this is a manufacturing defect on the AMG CLS-63S rims and should the break apart on the highway this could be a potential safety issue. Should it had only been 1 rim I could see it being a non-issue, but now another one with a car that only has 40,000 miles on it. This is deeply concerning.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2008
YearComplaintsRecallsFiresDeathsAssessment
20180100Routine
2017 — this page1100Routine
20111300Routine
20100300Routine
20090300Routine
20085300Routine
20072400Routine

Compare every AMG CLS63 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Feb 5, 2021. Source: NHTSA Office of Defects Investigation.