2007 Mci J4500

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the power train. It has been recalled 8 times.

What fails
ComponentReportsCrashesFiresInjuries
Power Train1
100

8 safety recalls

Part 573 reports
Visibility › Glass, Side/Rear25V853000
Filed Dec 10, 202515,454 vehiclesMotor Coach Industries, Inc

Defect. Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."

Risk. The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.

Remedy. MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.

Equipment Adaptive/Mobility › Wheelchair Lift/Ramp21V737000
Filed Sep 23, 2021510 vehiclesMotor Coach Industries

Defect. Motor Coach Industries (MCI) is recalling certain 2005-2009 E4500 and 2005-2012 J4500 motorcoaches equipped with Ricon Baylift Wheelchair Lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems," and number 404, "Platform lift installations."

Risk. In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.

Remedy. Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact the Ricon's Customer Service at (800) 322-2884, or email Ricon’s Recall Coordinator, at [email protected] or by locating the nearest Ricon servicing dealer using the locator on the Ricon website – www.riconcorp.com. Owners may also contact MCI's customer service at 1-800-241-2947. MCI's number for this recall is R21-024.

Steering › Hydraulic Power Assist System19V027000
Filed Jan 7, 20192,089 vehiclesMotor Coach Industries

Defect. Motor Coach Industries (MCI) is recalling certain 2001-2015 J4500 and 1997-2013 102EL3/E4500 coaches equipped with a hydraulic rear axle (tag axle) steering system. The axle's alignment and low hydraulic pressure in the steering system may cause the steering system to lock, causing a loss of steering control at highway speeds.

Risk. Loss of steering control may increase the risk of a crash.

Remedy. MCI will inspect and repair axle alignment, as necessary, free of charge. MCI issued owners an interim notification on March 26, 2019. Owner notification letters were mailed on May 14, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 469.

Seat Belts15V183000
Filed Mar 30, 201521 vehiclesMotor Coach Industries

Defect. Motor Coach Industries (MCI) is recalling certain model year 2007-2010 MCI E4500 and J4500 motor coaches manufactured November 21, 2006, to August 27, 2009, and equipped with certain Recaro Automotive Seating Ergo M bus driver seats. The affected seats were manufactured in a way that the tether bar may push into the retractor panel door and potentially interfere with the seat belt locking mechanism.

Risk. If the seat belt locking mechanism does not function as intended, the bus driver may not be properly restrained, increasing the risk of personal injury in the event of a crash.

Remedy. MCI will notify owners , and dealers will inspect and retrofit the seats free of charge. The recall began on May 14, 2015. Owners may contact MCI customer service at 1-800-241-2947.

Electrical System13V498000
Filed Oct 17, 201310,016 vehiclesMotor Coach Industries

Defect. Motor Coach Industries (MCI) is recalling certain model year 2000-2012 D, E, G and J series coaches manufactured January 2000 through June 2011 and equipped with Sure Power battery equalizers containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.

Risk. Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.

Remedy. MCI will notify owners, and Sure Power will replace the equalizers, free of charge. Owners may contact MCI at 1-847-285-2000. This campaign is MCI service bulletin 401.

Electronic Stability Control (esc)11V524000
Filed Oct 26, 20111,962 vehiclesMotor Coach Industries, Inc

Defect. MOTOR COACH INDUSTRIES (MCI) IS RECALLING CERTAIN MODEL YEAR 2003, AND 2007-2012 E AND J MODELS ALONG WITH MODEL YEAR 2007-2012 D4000, D4005, D4500, D4505, D4000ISTV MOTOR COACHES EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) MODULES, MANUFACTURED FROM OCTOBER 2002, THROUGH OCTOBER 2011. UNDER CERTAIN ROAD AND DRIVING CONDITIONS, VEHICLE BODY ROLL AND ROAD INCLINATION CHARACTERISTICS MAY ADVERSELY AFFECT THE SLIP ANGLE CALCULATION OF THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM. THIS MIGHT CAUSE THE ESC TO PERCEIVE AN OVER STEERING SITUATION AND THEREFORE APPLY THE OUTER WHEEL BRAKE ON THE FRONT AXLE UNTIL THE VEHICLE IS PERCEIVED TO BE STABLE.

Risk. IF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH.

Remedy. MCI WILL NOTIFY OWNERS AND REPLACE THE CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 4, 2012. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.

Visibility › Windshield Wiper/Washer › Motor10V135000
Filed Apr 6, 20101,261 vehiclesMotor Coach Industries, Inc

Defect. MCI IS RECALLING CERTAIN MODEL YEAR 1999-2001, 2007-2011 E4500 AND MODEL YEAR 2001-2011 J4500 COACHES EQUIPPED WITH DOGA WINDSHIELD MOTORS. THE WINDSHIELD WIPER MOTOR MAY FAIL TO OPERATE PROPERLY WHILE THE WIPER SYSTEM IS FUNCTIONING. IF THIS OCCURS, THE WINDSHIELD WIPERS MAY OPERATE INTERMITTENTLY, OPERATE AT A SINGLE SPEED ONLY, OR COMPLETELY STOP OPERATING.

Risk. IF THE WINDSHIELD WIPERS STOP FUNCTIONING, THE DRIVER'S CLEAR FIELD OF VIEW MAY BE REDUCED INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL FURNISH THE PARTS AND LABOR REQUIRED TO IMPLEMENT THE DOGA-RECOMMENDED REMEDIES ON THE AFFECTED COACHES. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2010. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.

Equipment08V603000
Filed Nov 21, 20081,893 vehiclesMotor Coach Industries, Inc

Defect. MCI IS RECALLING 1,893 MY 2002-2008 D MODEL AND MY 2001-2008 E AND J4500 MOTOR COACHES EQUIPPED WITH ZF TRANSMISSIONS. THERE IS A POTENTIAL FOR THE SHIFT SELECTOR TO MALFUNCTION AS A RESULT OF A CELL PHONE OR RADIO BEING PLACED IN CLOSE PROXIMITY TO THE SHIFTER CONTROL PAD.

Risk. WHEN THIS HAPPENS, THE SHIFT SELECTOR MAY MOVE INTO REVERSE WITHOUT DRIVER KNOWLEDGE INCREASING THE RISK OF A CRASH.

Remedy. MCI IS WORKING WITH ZF AND HAS CREATED A SOFTWARE UPDATE THAT PROTECTS AGAINST THE POTENTIAL FOR TRANSIENT ANALOG OR DIGITAL SIGNAL INTERFERENCE. THE RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2008. .OWNERS MAY CONTACT MCI AT 1-800-333-0371 AND ZF AT 1-734-416-6200.

What owners reported

Newest filings
Power TrainCrash
Filed May 18, 2014548,300 milesMI

AS I WAS TRYING TO EASE MY WAY PAST ANOTHER VEHICLE BY USING LITE ACCELERATOR PRESSURE TO ACTIVATE AUTOMATIC CLUTCH, THE CLUTCH SUDDENLY ENGAGED CAUSING THE BUS TO LURCH FORWARD. IN DOING SO THE SPOT MIRROR ON THE RIGHT SIDE STRUCK THE BACK OF THE VEHICLE SITTING NEXT TO ME BREAKING THE GLASS. THIS BUS IS EQUIPPED WITH A ZF 12 SPEED TRANSMISSION WHICH I THINK IS THE PROBLEM. WHEN MOVING IN SLOW TRAFFIC THE CLUTCH KICKS IN AND OUT AUTOMATICLY WHEN EVER IT FEELS LIKE IT. SEVERAL TIMES IT FAILED TO KICK OUT CAUSING THE BUST TO CONTINUE TO MOVE FORWARD WHILE FOOT WAS OFF THROTTLE PEDAL. I NEARLY REAR ENDED VEHICLES IN FRONT OF ME ON SEVERAL OCCASIONS. THE OTHER PROBLEM WITH THIS TRANSMISSION IS THE SLOW RESPONSE WHEN BEGINING TO MOVE. THE AUTOMATIC CLUTCH NEEDS TO ENGAGE BEFORE BUS WILL MOVE. MANY TIMES THIS TAKES SOME TIME TO HAPPEN MAKING IT NECESSARY TO HOLD UP TRAFFIC BEFORE YOU HAVE ENOUGH TIME TO MAKE YOUR MOVE. IT ALSO BOGS DOWN DURING THE SEVERAL SHIFTS IT MAKES WHICH IN ITSELF COULD CAUSE THE CAR BEHIND YOU TO RUN INTO THE BACK OF THE BUS. I FEEL THIS TRANSMISSION OPTION IS VERY DANGEROUS WHEN USED IN SLOW TRAFFIC SITUATIONS. *JS

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2012
YearComplaintsRecallsFiresDeathsAssessment
20260100Routine
20250100Routine
20210500Routine
20200900Routine
201901200Routine
201801300Routine
20170800Routine
20160700Routine
201501000Routine
201401000Routine
20130700Routine
20121700Routine
201101300Routine
201001100Routine
200901100Routine
200801000Routine
2007 — this page1800Routine
20060800Routine
20050900Routine
20040800Routine
20031900Routine
20020700Routine
20010800Routine

Compare every J4500 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 10, 2025. Source: NHTSA Office of Defects Investigation.