Motor Coach Industries: Equipment Adaptive/Mobility › Wheelchair Lift/Ramp
Motor Coach Industries reported this defect to federal regulators on Sep 23, 2021 and put the number of vehicles at risk at 510. The repair is free for as long as the recall stands.
The defect
Motor Coach Industries (MCI) is recalling certain 2005-2009 E4500 and 2005-2012 J4500 motorcoaches equipped with Ricon Baylift Wheelchair Lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems," and number 404, "Platform lift installations."
The risk
In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
The remedy
Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact the Ricon's Customer Service at (800) 322-2884, or email Ricons Recall Coordinator, at [email protected] or by locating the nearest Ricon servicing dealer using the locator on the Ricon website www.riconcorp.com. Owners may also contact MCI's customer service at 1-800-241-2947. MCI's number for this recall is R21-024.
13 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2012 Mci J4500 | 1 | 7 | 0 | 0 |
| 2011 Mci J4500 | 0 | 13 | 0 | 0 |
| 2010 Mci J4500 | 0 | 11 | 0 | 0 |
| 2009 Mci E4500 | 0 | 8 | 0 | 0 |
| 2009 Mci J4500 | 0 | 11 | 0 | 0 |
| 2008 Mci E4500 | 0 | 8 | 0 | 0 |
| 2008 Mci J4500 | 0 | 10 | 0 | 0 |
| 2007 Mci E4500 | 0 | 8 | 0 | 0 |
| 2007 Mci J4500 | 1 | 8 | 0 | 1 |
| 2006 Mci E4500 | 0 | 5 | 0 | 0 |
| 2006 Mci J4500 | 0 | 8 | 0 | 0 |
| 2005 Mci E4500 | 0 | 7 | 0 | 0 |
| 2005 Mci J4500 | 0 | 9 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 21V737000.
Full record for the 2012 Mci J4500 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →