2016 Mci J4500

Routine

No owner complaints are on file for this vehicle. It has been recalled 7 times.

7 safety recalls

Part 573 reports
Visibility › Glass, Side/Rear25V853000
Filed Dec 10, 202515,454 vehiclesMotor Coach Industries, Inc

Defect. Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."

Risk. The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.

Remedy. MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.

Seat Belts20V242000
Filed Apr 29, 2020641 vehiclesMotor Coach Industries

Defect. Motor Coach Industries (MCI) is recalling certain 2015-2016 D4000, 2015-2020 D4500 and D4505, 2016-2020 J4500, 2018 J3500, and 2017 D4005 buses. The seat belts may not extend from the retracted position, rendering the seat belt unusable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 208, "Occupant Crash Protection," and number 209, "Seat Belt Assemblies."

Risk. Inability to use the seat belt may increase the risk of injury in the event of a crash.

Remedy. MCI will notify the affected owners, and dealers will inspect and replace the seat belts, as necessary, free of charge. MCI issued owners an interim notification June 26, 2020. The recall began January 13, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 482.

Service Brakes, Air › Supply › Hoses, Lines/Piping, and Fittings20V233000
Filed Apr 27, 20202,272 vehiclesMotor Coach Industries

Defect. Motor Coach Industries (MCI) is recalling certain model year 2014-2019 J4500 and 2018-2019 J3500 motor coaches. The brake hoses may crack or otherwise fail resulting in an air leak. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Risk. A leaking brake hose could cause a delay in the actuation time of the front brake, which would increase vehicle's stopping distance and increase the risk of a crash.

Remedy. MCI will notify owners to inspect the brake hoses and replace any hoses that are leaking or otherwise damaged. MCI will reimburse owners for the cost of the inspection, and will provide replacement parts as necessary, free of charge. The recall began June 26, 2020. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 481.

Service Brakes, Air17V360000
Filed Jun 2, 20171,100 vehiclesMotor Coach Industries

Defect. Motor Coach Industries (MCI) is recalling certain 2014-2017 J4500 motor coaches equipped with ZF front axles. In the affected vehicles, the front brake hose routing clamps may have been over-tightened, possibly damaging the brake hose wall reinforcement. If the brake hose wall reinforcement is damaged, the brake hose may leak. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Risk. If the front brake hoses leak, the distance needed to stop the vehicle may be lengthened, increasing the risk of a crash.

Remedy. MCI will notify owners, and dealers will inspect the clamp tightness, replacing any damaged brake hoses, as necessary, free of charge. The recall began on July 14, 2017. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 454.

Suspension17V207000
Filed Mar 27, 20171,165 vehiclesMotor Coach Industries

Defect. Motor Coach Industries (MCI) is recalling certain 2014 -2016 J4500 vehicles. The front sway bar on these vehicles may crack at the bushing/clamp locations.

Risk. If the sway bar cracks, it can detach from the vehicle, affecting vehicle handling and increasing the risk of a crash.

Remedy. Motor Coach Industries (MCI) will notify owners and dealers will replace the sway bar assembly, free of charge. The recall began on June 13, 2017. Owners may contact Motor Industries at 1-800-241-2947. MCI's number for this recall is Service Bulletin 452.

Visibility › Glass, Side/Rear16V510000
Filed Jul 6, 201663 vehiclesMotor Coach Industries

Defect. Motor Coach Industries (MCI) is recalling certain model year 2015-2016 J4500 vehicles manufactured April 14, 2015, to February 22, 2016. On the affected vehicles, the non-egress single pane passenger windows may have improperly installed mounting hardware, allowing the windows to open unexpectedly at the bottom.

Risk. A window that opens unexpectedly as a result of a crash or contact with the window may allow the passenger to be ejected from the bus, increasing their risk of injury.

Remedy. MCI will notify owners, and dealers will tighten and secure the window mounting hardware, free of charge. The recall began on July 22, 2016. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 433B.

Seats15V862000
Filed Dec 22, 20159 vehiclesMotor Coach Industries

Defect. Motor Coach Industries (MCI) is recalling certain model year 2016 MCI J4500 motor coaches manufactured August 26, 2015, to December 3, 2015, and equipped with Kiel passenger seats. During assembly, one of the seat mounting bolts was installed incorrectly.

Risk. In the event of a crash, the seat may detach from its floor mounting, increasing the risk of injury to the seat occupant.

Remedy. MCI will notify owners, and dealers will correct the seat mounting, free of charge. The recall began on January 12, 2016. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is SB 430.

Across model years

Worst on record: 2012
YearComplaintsRecallsFiresDeathsAssessment
20260100Routine
20250100Routine
20210500Routine
20200900Routine
201901200Routine
201801300Routine
20170800Routine
2016 — this page0700Routine
201501000Routine
201401000Routine
20130700Routine
20121700Routine
201101300Routine
201001100Routine
200901100Routine
200801000Routine
20071800Routine
20060800Routine
20050900Routine
20040800Routine
20031900Routine
20020700Routine
20010800Routine

Compare every J4500 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 10, 2025. Source: NHTSA Office of Defects Investigation.