Motor Coach Industries, Inc: Visibility › Windshield Wiper/Washer › Motor
Motor Coach Industries, Inc reported this defect to federal regulators on Apr 6, 2010 and put the number of vehicles at risk at 1,261. The repair is free for as long as the recall stands.
The defect
MCI IS RECALLING CERTAIN MODEL YEAR 1999-2001, 2007-2011 E4500 AND MODEL YEAR 2001-2011 J4500 COACHES EQUIPPED WITH DOGA WINDSHIELD MOTORS. THE WINDSHIELD WIPER MOTOR MAY FAIL TO OPERATE PROPERLY WHILE THE WIPER SYSTEM IS FUNCTIONING. IF THIS OCCURS, THE WINDSHIELD WIPERS MAY OPERATE INTERMITTENTLY, OPERATE AT A SINGLE SPEED ONLY, OR COMPLETELY STOP OPERATING.
The risk
IF THE WINDSHIELD WIPERS STOP FUNCTIONING, THE DRIVER'S CLEAR FIELD OF VIEW MAY BE REDUCED INCREASING THE RISK OF A CRASH.
The remedy
DEALERS WILL FURNISH THE PARTS AND LABOR REQUIRED TO IMPLEMENT THE DOGA-RECOMMENDED REMEDIES ON THE AFFECTED COACHES. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2010. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.
16 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2011 Mci E4500 | 0 | 9 | 0 | 0 |
| 2011 Mci J4500 | 0 | 13 | 0 | 0 |
| 2010 Mci E4500 | 0 | 8 | 0 | 0 |
| 2010 Mci J4500 | 0 | 11 | 0 | 0 |
| 2009 Mci E4500 | 0 | 8 | 0 | 0 |
| 2009 Mci J4500 | 0 | 11 | 0 | 0 |
| 2008 Mci E4500 | 0 | 8 | 0 | 0 |
| 2008 Mci J4500 | 0 | 10 | 0 | 0 |
| 2007 Mci E4500 | 0 | 8 | 0 | 0 |
| 2007 Mci J4500 | 1 | 8 | 0 | 1 |
| 2006 Mci J4500 | 0 | 8 | 0 | 0 |
| 2003 Mci J4500 | 1 | 9 | 0 | 0 |
| 2001 Mci E4500 | 1 | 8 | 1 | 0 |
| 2001 Mci J4500 | 0 | 8 | 0 | 0 |
| 2000 Mci E4500 | 0 | 4 | 0 | 0 |
| 1999 Mci E4500 | 0 | 3 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 10V135000.
Full record for the 2011 Mci E4500 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →