Defect. THULE, INC. IS RECALLING 2,323 OWNER-INSTALLED ROOF-MOUNTED FIT KITS, MODELS 3068 AND 3069, MANUFACTURED BETWEEN JANUARY 1, 2008 AND FEBRUARY 28, 2009 THAT ARE USED WITH THULE PODIUM FOOT PACKS, MODELS 460 AND 460R. THESE FIT KITS WERE SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE BOLT(S) USED TO SECURE THE FOOT TO THE VEHICLE WAS MANUFACTURED TO A HARDNESS THAT MAY CAUSE THE BOLT(S) TO BE BRITTLE AND POTENTIALLY BREAK UNDER STRESS.
Risk. THIS MAY RESULT IN THE BOLT(S) SNAPPING OFF DURING USE OR WITHOUT A LOAD. THE UNSECURED RACK AND LOAD CAN THEN COME LOOSE WHILE DRIVING CREATING A POTENTIAL ROAD HAZARD, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy. THULE WILL MAIL A RETRO FIT KIT ALONG WITH REPAIR INSTRUCTIONS TO OWNERS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 13, 2009. OWNERS MAY CONTACT THULE TOLL-FREE AT 1-800-238-2388.
Defect. ON CERTAIN PASSENGER VEHICLES CURRENTLY REGISTERED IN THE FOLLOWING STATES: ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, KANSAS, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN,AND WYOMING. THE SIDE DOOR LATCH MECHANISMS MAY EXPERIENCE WATER INTRUSION ALLOWING THE LATCH MECHANISM TO FREEZE IN COLD WEATHER.
Risk. AS A RESULT, WHEN THE DOOR IS OPENED THE DOOR LATCH PAWL MAY REMAIN IN THE OPEN POSITION RESULTING IN THE DOOR NOT BEING ABLE TO BE CLOSED AND LATCHED. IF THE VEHICLE IS OPERATED WITH AN OPEN DOOR IT MAY ALLOW AN UNBELTED OCCUPANT TO BE EJECTED FROM THE VEHICLE WHICH COULD RESULT IN INJURY OR DEATH.
Remedy. DEALERS WILL REPLACE THE SLIDING DOOR LATCHES WITH MODIFIED LATCHES. THE RECALL BEGAN ON DECEMBER 18, 2006. OWNERS MAY CONTACT MAZDA AT 1-800-222-5500.
Engine and Engine Cooling › Exhaust System05V412000
Filed Sep 19, 20057,000 vehiclesMazda North American Operations
Defect. ON CERTAIN SPORT UTILITY VEHICLES, A HEAT BUILDUP IN THE EXHAUST SYSTEM CAN OCCUR.
Risk. THIS CONDITION COULD RESULT IN A FIRE.
Remedy. MAZDA INSTRUCTED OWNERS (SEPTEMBER 16, 2005) TO BRING IN THEIR VEHICLES AND WILL BE GIVEN A RENTAL OR LOANER VEHICLE AT NO COST WHILE MAZDA REPAIRS THESE VEHICLES. THE RECALL BEGAN ON OCTOBER 26, 2005. OWNERS MAY CONTACT MAZDA AT 1-800-222-5500.
All 3 campaigns on file, newest first.
What owners reported
Newest filings
Service Brakes, Hydraulic
Filed Jun 11, 2019NV
THERE ARE TWO SAFETY ISSUES WITH THIS MINI VAN. THE FIRST ONE IS FOR THE DOOR HANDLES/LATCHES ON THE BACK SLIDING DOORS ON DRIVERS AND PASSENGER SIDE. THERE WAS A RECALL FOR IT AND APPARENTLY IT WAS FIXED IN 2009 BUT HAS BEEN A PROBLEM AGAIN THAT IS GETTING WORSE. WHEN I TRY TO OPEN THE DOOR TO GET MY CHILD OUT THE DOOR HANDLE DOES NOT ENGAGE, I HAVE TO TRY TO OPEN FROM INSIDE AND SOMETIMES THAT DOES NTO ENGAGE, SO THEN I HAVE TO SLIDE THE LOCK BACK AND FORTH AND CONTINUE TO TRY TO OPEN THE DOOR UNTIL IT FINALLY OPENS. THIS OBVIOUSLY IS A BIG SAFETY PROBLEM IF WE WERE EVER TO BE IN AN ACCIDENT ETC. I CALLED MAZDA AND THEY SAID RECALL IS CLOSED AND THEY CAN NOT HELP ME UNLESS I WANT TO PAY DIAGNOSTIC FEE OF 140 AND THEN WHATEVER THE REPAIR IS ON TOP OF THAT. THE SECOND PROBLEM IS THE BRAKES. THEY DO NOT WORK WELL UNDER IDEAL CONDITIONS, BUT WHEN IT RAINS SOMETIMES THEY STOP WORKING ALL TOGETHER. I'VE ALMOST BEEN IN AN ACCIDENT SEVERAL TIMES WHEN THEY SUDDNELY GO SOFT AND JUST STOP WORKING. I HAVE TO CONTINUOUSLY PUMP THE BRAKES TO TRY TO GET ANY TRACTION AND THEN STOP DRIVING UNTIL THEY DRY OUT. WE'VE HAD THE ENTIRE BRAKE SYSTEM REPLACED AND MECHANICS SAY NOTHING IS WRONG, BUT OBVIOUSLY THIS IS JUST A BAD DESIGN AND SOMETHING IS DEFINITELY WRONG. WE CAN'T AFFORD A NEW CAR BUT DON'T' FEEL SAFE IN THIS CAR, NOT SURE WHAT TO DO ABOUT IT.
Electronic Stability Control (esc)
Filed Feb 11, 2019125,000 milesIL
INTERMITTENT LOSS OF POWER WHILE DRIVING. LOSS OF STEERING CAPABILITY AS WELL. THE LOSS IS SUDDEN AND CAUSES THE DRIVER TO LOSE CONTROL OF THE VEHICLE AS STEERING BECOMES EXTREMELY DIFFICULT. THIS IS DANGEROUS. I ALMOST RAN OFF THE ROAD ONCE AND HIT A MEDIAN ON ANOTHER OCCASION. ITS LIKE A TIME BOMB, YOU NEVER KNOW WHEN YOU WILL LOSE THE ABILITY TO STEER THE CAR. DASH LIGHTS ALL LIGHT UP AS WELL AND SOMETIMES POWER IS RESTORED BUT THE ABILITY TO STEER THE CAR IS NOT. CAR IS OUTSIDE OF THE RECALL YET STILL HAS THE SAME PROBLEM AS THE RECALL ISSUE AND MAZDA CLAIMS NO RESPONSIBILITY FOR THE ISSUE. ADDITIONAL VEHICLES NEED TO BE ADDED TO THE RECALL LIST AS THERE ARE MORE VEHICLES AFFECTED OUTSIDE OF THE VIN'S INCLUDED IN THE RECALL. SINCE. ACCORDING TO MAZDA, THEY COMPLY WITH NHTSA WHEN ISSUING RECALLS, MORE VEHICLES NEED TO BE INCLUDED AS THERE IS A MULTITUDE OF MAZDA 5 OWNERS EXPERIENCING THE EXACT SAME ISSUE AS THE RECALL VEHICLES.
Service Brakes
Filed Nov 15, 201825 milesCA
BRAKE PEDAL SPONGY AFTER ABS SYSTEM ACTIVATED,SEEM LIKE ABS CONTROL UNIT FAULT PUMP AIR IN BRAKE SYSTEM.IT IS A SAFETY ISSUES WITH A LOT OF MAZDA MODEL.MAZDA HAD TO DO SOME BEFORE SOMETHING BAD,ACCIDENT HAPPENS
Structure › Body
Filed Nov 13, 2018136,000 milesCO
WHILE DRIVING DOWN THE HIGHWAY MY DRIVER SIDE SLIDING DOOR FLEW OPEN WITH MY 5 AND 3 YEAR OLD IN THE CAR. WHEN I PULLED OVER AND TRIED TO CLOSE IT I COULD SEE THAT THE LATCH WAS FROZEN OPEN. I COULD NOT GET IT TO LATCH AGAIN UNTIL THE TEMPERATURE HAD BEEN WARMER FOR HALF THE DAY. IT HAS BEEN COLDER THAT 25 DEGREES FOR THE LAST 3 DAYS.
Structure › BodyFire
Filed May 29, 201810 milesPR
I WAS DRIVING THE VEHICLE, MADE A U TURN AND SUDDENLY ALL LIGHTS ON THE DASHBOARD WENT OFF AND THE VEHICLE STARTED TO TURN ON AND OFF WITH NO KEY IN THE IGNITION AND CAUGHT FIRE. I HAD PARKED THE VEHICLE ON THE SIDE ROAD ON A CITY STREET.
Suspension › Rear
Filed Aug 3, 2017126,481 milesCA
TL* THE CONTACT OWNS A 2006 MAZDA 5. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE WAS HEARD IN THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,481.
Steering
Filed Apr 15, 201789,000 milesCA
THE STEERING WHEEL BECOMES STIFF WHILE IN MOTION AND A WARNING YELLOW STEERING LIGHT TURNS ON ON DASHBOARD. THIS HAS BEEN HAPPENING FOR THE LAST FOUR YEARS. WE EVEN HAD IT CHECKED WITH A MECHANIC WHO COULDN'T FIND THE PROBLEM. AFTER THE CAR COOLS DOWN, THE STEERING STARTS WORKING AGAIN. THIS IS VERY DANGEROUS, SINCE WHILE DRIVING, THE WHEEL BECOMES INOPERATIVE, THEREFORE, MAY CAUSE A TRAGIC ACCIDENT.
Visibility › Sun/Moon Roof Assembly1 injured
Filed Feb 6, 2017158,914 milesFL
TL* THE CONTACT OWNS A 2006 MAZDA 5. WHILE DRIVING APPROXIMATELY 70 MPH, THE SUN ROOF SHATTERED WITHOUT IMPACT. AS A RESULT, SMALL PIECES OF GLASS FELL ON THE CONTACT. THE CONTACT SUSTAINED MINOR CUTS TO THE HANDS THAT DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT MANAGED TO AVOID A COLLISION AND MERGED TO THE SHOULDER OF THE ROAD. THE CONTACT CONFIRMED THAT THERE WAS NO IMPACT TO THE SUN ROOF THAT COULD HAVE CAUSED THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 158,914.
EngineFire
Filed Oct 7, 2016139,000 milesNC
TL* THE CONTACT OWNS A 2006 MAZDA 5. WHILE STOPPED IN TRAFFIC, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SHOULDER AND CAUGHT FIRE. A POLICE OFFICER EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 139,000.
StructureCrash
Filed Sep 21, 2016110,000 milesSC
TL* THE CONTACT OWNS A 2006 MAZDA 5. THE CONTACT STATED THAT THE PLASTIC GUARD AROUND THE TIRE FRACTURED AND DETACHED ON THE FRONT DRIVER SIDE OF THE VEHICLE. AS A RESULT, THE BRAKE LINE WAS CUT BY THE PLASTIC AND CAUSED THE DRIVER TO CRASH INTO A ROCK WALL. THE BRAKE CALIPER AND DRIVER DOOR WERE DAMAGED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Wheels
Filed Mar 22, 2016138,000 milesMN
WE'VE OWNED OUR MAZDA 5 2006 SINCE 2009. THERE WERE 22,000 MILES ON THE CAR WHEN WE PURCHASED IT. IN 2016, IT HAS 138,000 MILES. DURING OUR OWNERSHIP, WE HAVE PURCHASED 2 NEW TIRES AT 60,000, 2 NEW TIRES AT 73,000, 2 NEW TIRES AT 82,000, 2 NEW TIRES AT 104,000, 1 TIRE AT 107,000, 2 NEW TIRES AT 116,000, AND 1 NEW TIRE AT 124,000. WE ARE RESPONSIBLE ABOUT ROTATING AND BALANCING THE TIRES EVERY 5-6,000 MILES. THE TIRES HAVE BEEN PUNCTURED ON AT LEAST 3 OCCASIONS, DUE TO UNEVEN WEAR. WE REPLACED THE FRONT STRUTS AND REAR SHOCKS AT 126,000 MILES IN HOPES OF CORRECTING UNEVEN WEAR (DONE BY THE MAZDA DEALER). WE WERE JUST NOTIFIED TODAY THAT ONE TIRE HAS AGAIN WORN UNEVENLY (ON THE INSIDE, AS HAS ALWAYS BEEN THE ISSUE...) WE ARE CAREFUL DRIVERS AND OWNERS AND HAVE NEVER HAD (NOT HEARD OF) A CAR WITH THESE KINDS OF UNEVEN TIRE WEAR PROBLEMS. MOST MILES HAVE BEEN ADDED IN THE CITY, BUT WE HAVE TAKEN THE VEHICLE ON SEVERAL LONG-DISTANCE VACATIONS. WE HAVE ALL OF THE DOCUMENTATION BUT DON'T HAVE THE TIME TO UPLOAD AT THIS MOMENT. PLEASE LET US KNOW IF YOU WANT THE DOCUMENTS.
Steering
Filed Mar 2, 201675,000 milesCA
THE MAZDA PART USED IN 2006 IS EXACTLY THE SAME PART USED IN 2007-2009 WHICH HAVE A NHTSA RECALL, SO WHY ISN'T THE 2006 COVERED? IT'S THE SAME PART WITH THE SAME INHERENT DEFECT. OUR POWER STEERING PUMP HAS FAILED WITH LESS THAN 75,000 MILES ON THE CAR. THE FAULT CAUSES THE POWER STEERING LIGHT TO COME ON AND THE PUMP STOPS WORKING MAKING THE STEERING VERY HEAVY, IT CAN HAPPEN WHILE DRIVING, AT A LIGHT, OR STATIONARY. THE PUMP IS ELECTRICAL SO SOMETIMES TURNING OFF THE CAR AND TURNING IT BACK ON "RESETS" THE SYSTEM AND IT WILL WORK FOR A LITTLE WHILE BEFORE FAILING AGAIN.
Latches/Locks/Linkages
Filed Feb 22, 201670,000 milesOH
TL* THE CONTACT OWNS A 2006 MAZDA MAZDA5. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR DRIVER SIDE SLIDING DOOR OPENED INDEPENDENTLY WITHOUT WARNING. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND AFTER INSPECTING THE VEHICLE, SHE DISCOVERED THAT THE LATCH WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V463000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 70,000.
Steering
Filed Jan 25, 2016149,000 milesNC
TL* THE CONTACT OWNS A 2006 MAZDA 5. THE CONTACT WAS EXPERIENCING THE SAME FAILURES LISTED IN NHTSA CAMPAIGN NUMBER: 10V374000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. WHILE DRIVING 45 MPH, THE STEERING COMPLETELY FAILED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE STILL RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 149,000.
Latches/Locks/Linkages › Doors › Latch
Filed Jan 12, 2016110,000 milesNY
TL* THE CONTACT OWNS A 2006 MAZDA MAZDA5. THE CONTACT STATED THAT THE LATCH ON THE REAR PASSENGER AND DRIVER SIDE DOORS SEIZED AND FRACTURED WHILE THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Engine
Filed Apr 4, 201578,000 milesTN
THROW A ROD. *TR
Steering
Filed Mar 9, 201562,224 milesLA
TL*THE CONTACT OWNS A 2006 MAZDA MAZDA5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AFTER THE STEERING WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V374000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,224.
Equipment
Filed Oct 30, 2014CA
I OWN A 2006 MAZDA5 AND THE SEATBELT BASE CONNECTOR FELL APART, LITERALLY COLLAPSED AND ALL THE PIECES OF HARD PLASTIC CAME OFF LEAVING AN UNLATCHABLE METAL PLATE. I CANNOT AFFORD TO FIX THE THING BECAUSE IT IS TOO EXPENSIVE FOR MY SINGLE MOM FIXED BUDGET OF 3 KIDS AND NO WORK BECAUSE I ATTEND SCHOOL FULL TIME. *TR
Tires
Filed Aug 1, 2014122,114 milesNC
I AM FILING A COMPLAINT AGAINST FLOW MAZDA OF FAYETTEVILLE NC BECAUSE OF THEIR CUSTOMER SERVICE MANAGER FAILING TO PROVIDE DEALER WARRANTY INFORMATION AND/OR TIRE MANUFACTURER WARRANTY INFORMATION AT TIME OF PURCHASE OF 3 TIRES ON 23 FEB 2013 1420 EST. AS A RESULT I JUST FOUND OUT YESTERDAY JULY 31, 2014 AFTER 0920 HRS. EST THAT DUE TO NOT FOLLOWING "OWNERS OBLIGATIONS" IT WAS MY FAULT FOR A REALLY VAGUE TERM - "LACK OF MAINTENANCE". I ALSO ATTEMPTED TO FILE AN OFFICIAL COMPLAINT WITH [XXX] OF FLOW MAZDA UNFORTUNATELY HE DID NOT WRITE ANYTHING DOWN AND HE TOLD ME IT WILL BE STORED IN HIS HEAD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Structure › Body
Filed Jun 27, 2013NJ
TL* THE CONTACT OWNS A 2006 MAZDA MAZDA5. THE CONTACT STATED THAT THERE WAS A CRACK ON THE RIGHT HINGE OF THE REAR HATCH. THE CONTACT SPOKE TO THE MANUFACTURER ABOUT THE FAILURE, BUT THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE UNKNOWN. *TR
Suspension
Filed Jun 4, 201350,000 milesVA
UPDATE - TIRE WEAR/SUSPENSION. I CONTACTED MAZDA USA VIA E-MAIL ON 5/31/13. I RECEIVED A RESPONSE CONCERNING THIS MATTER AND WAS GIVEN A CANNED RESPONSE BUT IT WAS BASICALLY "SORRY FOR YOUR LUCK" YOU WILL NEED TO TAKE TO A MAZDA DEALER TO SEE WHAT STEPS "YOU" CAN TAKE TO ENSURE A BETTER LIFE FOR YOUR VEHICLE AND TO TRY TO AVOID SUCH COSTLY REPAIRS. THERE WAS NO OFFER TO ASSIST. I CALLED THE REP AND WAS BASICALLY TOLD THE SAME THING. I ASKED HOW MANY REPORTS OF THE ALIGNMENT/TIRE WEAR ISSUES WERE REPORTED TO THEM AND WAS TOLD THEY WOULD NOT PROVIDE THAT INFORMATION. I'VE RE-CHECKED NHTSA'S WEB PAGE AND NOTED THESE ISSUES FROM 2006 TO 2011 MODELS ARE HEAVILY DOCUMENTED. PAGES AND PAGES OF THE SAME PROBLEM EXISTS. WITH THE UNEVEN TIRE WEAR OF MAZDA 5 VEHICLES HAPPENING TO THE INNER WALL OF THE TIRES, A REGULAR DRIVER CAN NOT SEE, THE OUTSIDE OF THE TIRE APPEARS TO HAVE PLENTY OF TREAD, WHILE THE INSIDE OF THE TIRE IS PRACTICALLY BALD. THIS CAUSES POTENTIAL BLOW OUTS, AND DRIVING HAZARDS - BOTH MY BLOW OUTS - INNER WALL WEAR! PLEASE HELP ASAP! *TR
Wheels
Filed May 31, 201350,000 milesVA
PURCHASED 06 MAZDA 5 TOURING IN 8/2007 - HAD FIRST PROBLEM WITH TIRES - HAD BLOW OUT ON HIGHWAY - PULLED OFF ROAD - HUSBAND CAME AND NOTED THE INNER WALL OF TIRE WAS WORN BADLY AND BLEW - ON OUTSIDE TIRES APPEAL FINE BUT WAS TOLD ALL 4 TIRES NEEDED REPLACED DUE TO WEAR ON INNER WALLS. REPLACED - 1.5 YEARS LATER - SAME INNER WALL WEAR ISSUES - REPLACED TIRES. 1 YEAR LATER - REPLACE FRONT STRUTS - 6 MONTHS LATER - REPLACED FRONT TWO TIRES DUE TO INNER WALL WEAR. 1 YEAR LATER REPLACE ALL FOUR TIRES DUE TO INNER WALL WEAR - TOLD TODAY THAT I WILL NEED NEW TIRES ONCE AGAIN.... SAME ISSUE, INNER WALL WEAR - ALSO TOLD I WILL NEED NEW FRONT AND REAR SUSPENSION. PER MULTIPLE SITES, THIS APPEARS TO BE AN ONGOING ISSUE AND CREATES SAFETY RISKS.... NEEDS TO BE ADDRESSES BY MAZDA ASAP! *TR
Steering
Filed Apr 14, 201372,600 milesTX
2006 MAZDA 5 STEERING WHEEL GOT STUCK 4 TIMES IN LAST 2 MONTHS FOR FRACTION OF SECONDS WHILE MAKING EITHER LEFT OR RIGHT TURN DRIVING AT 10-15 MPH (ONE TIME AT AFTER I STOPPED AT STOP SIGN). THE STEERING WHEEL GOT SO HARD I COULD NOT TURN IT AND THEN ALL OF SUDDEN I WAS ABLE TO TURN. TOOK IT TO DEALER BUT THEY SAID THEIR DIAGNOSTIC RESULTS DID NOT FIND ANY ISSUES AND THEY WERE NOT ABLE TO REPRODUCE THE PROBLEM. *TR
Suspension › Front › Wheel Bearing
Filed Jun 14, 201272,000 milesPA
BOTH FRONT WHEEL BEARINGS NEED TO BE REPLACED 1 YEAR/12,000 MILES AFTER BEING INSTALLED. SERVICE WAS DONE BY THE DEALER. CAUSED EXCESSIVE TIRE WEAR ON THE INSIDE TREAD REQUIRING NEAR ONE YEAR OLD TIRES TO BE REPLACED TO PASS INSPECTION.
Steering
Filed May 7, 201269,000 milesUT
POWER STEERING WENT OUT DRIVING ABOUT 25 MPH DOWNHILL. MECHANIC COULD NOT FIND FAULT. DRIVING UP A WINDING CAYON ROAD, POWER STEERING WENT OUT, CAUSING ONE TO USE FORCE TO TURN VEHICLE. NO RECALLS ON THE 2006 MAZDA5, HOWEVER RECALLS ON THE 2007. THIS IS A KNOWN PROBLEM BY MAZDA YET THEY DID NOT ISSUE A RECALL. NO WARRANTY DUE TO BEING OVER 50K MILES. *TR
Engine and Engine Cooling
Filed Jan 10, 2012PR
I WAS LOOKING IN NADAGUIDES IF FOUND A REPORT OF A PROBLEM WITH DAMPING NOISE IN FRONT SUSPENSION AND I FOUND A RECALL CAMPAIGN 05V412000, AND I WILL LIKE TO KNOW IF THIS CAR WAS ISPECTED BECAUSE I BOUGHT THE CAR THREE MONTHS AGO IN A DEALER IN PUERTO RICO. OTHER INFORMATION I WILL LIKE TO KNOW IS IF THE MAZDA 5 PRESENTS PROBLEMS WITH THE FRONT SUSPENSION, SHOCKS ABSORBER OR OTHER PARTS RELATED. MY ANTICIPATED THANKS FOR YOUR HELP. *TR
Latches/Locks/Linkages › Doors › Latch
Filed Mar 21, 201139,000 milesWI
TL*THE CONTACT OWNS A 2006 MAZDA MAZDA5. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 06V463000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). APPROXIMATELY TWO YEARS LATER WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THAT THE REAR DRIVERS SIDE DOOR WAS STUCK IN A PARTIALLY OPENED POSITION. THE CONTACT ATTEMPTED TO OPEN THE DOOR FROM THE INTERIOR AND EXTERIOR BUT THE DOOR WOULD NOT OPEN. AFTER REPEATED ATTEMPTS THE CONTACT WAS ABLE TO OPEN THE DOOR FROM THE EXTERIOR. ONCE THE DOOR OPENED THE DOOR HANDLE FRACTURED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FAILURE WAS NOT DIAGNOSED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS 44,000. THE VIN WAS UNAVAILABLE.
Engine and Engine Cooling › Exhaust System
Filed Jan 24, 201151,000 milesNY
TL*THE CONTACT OWNS A 2006 MAZDA5. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED AND STAYED ON. THE CONTACT REPLACED THE IDLE CONTROL MODULE AND SPEED SENSOR BUT THE FAILURE CONTINUED. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IDLING, IT WOULD SHAKE AND THEN STALL. A MECHANIC STATED THAT THE INTAKE MANIFOLD VACUUM VALVE WAS THE CAUSE OF THE FAILURE. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 05V412000 (ENGINE AND ENGINE COOLING: EXHAUST SYSTEM). THE FAILURE MILEAGE WAS 51,000 AND THE CURRENT MILEAGE WAS 54,000.
Engine and Engine Cooling
Filed Nov 15, 2010106,000 milesGA
1. EVENT LEADING UP TO FAILURE: ENGINE LIGHT ON. BROUGHT IN TO MAZDA 5 FOR SERVICE. ENGINE MOUNT APPEARS TO HAVE BROKEN. BELIEVE WEIGHT OF ENGINE ON TEMPERATURE SENSOR AND VIBRATION RELATED TO ENGINE MOUNT RESULTED IN BREAKAGE OF TEMPERATURE SENSOR. 2. THE FAILURE, HOW OFTEN IT OCCURS, ITS CONSEQUENCES ENGINE MOUNTS IN 2006 MAZDA 5 ARE MADE OF PLASTIC AND RUBBER ENGINE MOUNT THAT HAS A SIGNIFICANTLY HIGH FAILURE RATE. SEE HTTP://REPAIRPAL.COM/DEFECTIVE-ENGINE-MOUNT-MAY-CAUSE-EXCESSIVE-VIBRATIONNOISE-460 FOR SUMMARY AND HTTP://WWW.FINISHLINEPERFORMANCE.COM/PDF/MAZDA5/BULLETIN/03-001-07-1823.PDF FOR TECHNICAL SERVICE BULLETIN. FROM RESEARCH. DEFECTIVE ENGINE MOUNTS CAN CAUSE SIGNIFICANTLY EXPENSIVE DAMAGE TO ENGINE MAKING IT A SAFETY HAZARD AS IT WILL IMPACT DRIVABILITY OF VEHICLE. MAZDA 5 REFUSES TO HANDLE SUCH ISSUES AS THEY ARE OUT OF WARRANTY DESPITE THEY ARE A DESIGN FLAW. 3. WHAT WAS DONE TO CORRECT THE FAILURE OUT OF POCKET REPAIRS AT SUTHERLIN MAZDA MALL OF GEORGIA INCLUSIVE OF SERVICE AND PARTS TO REPLACE NUMBER 3 ENGINE MOUNT AND TEMPERATURE SENSOR ADDITIONAL NOTES: 2006 MAZDA 5 HAS UNDERGONE TWO PRIOR RECALLS ALSO SAFETY RELATED. ENGINE MOUNT FAILURE AND ADDITIONAL COMMON PROBLEMS WITH VEHICLE MODEL CAN BE FOUND AT HTTP://REPAIRPAL.COM/CARS/MAZDA/5. BELIEVE THIS SHOWS A PATTERN OF VEHICLE DESIGN NEGLIGENCE. PLEASE INQUIRE IF MAZDA HAS REPORTED ISSUE TO NHTSA REGARDING DEFECTIVE ENGINE MOUNTS AND FAILURE RATES OF THESE MOUNTS ASSOCIATED WITH MAZDA TECHNICAL SERVICE BU
Suspension
Filed Nov 2, 2010NY
JUST TOOK OWNERSHIP OF A 2006 MAZDA5 TOURING FROM MY BROTHER-IN-LAW. HE JUST REPLACED THE TIRES RECENTLY DUE TO EXCESSIVE TIRE WEAR ON THE INSIDE WALL. IF YOU LOOK FROM THE BACK OF THE CAR, THE TIRES ARE TILTED IN AT THE TOP. TIRE STORE SAYS ACCORDING TO MAZDA, THE ALIGNMENT ARE IN SPEC. I CHECKED THE FORUMS AND FOUND MULTIPLE OWNERS WITH THE SAME PROBLEM AND TO FIX IT, THEY HAVE TO INSTALL AN AFTERMARKET CAMBER KIT. THERE IS A NEGATIVE CAMBER ISSUE ON THESE CARS. I DON'T WANT TO RUIN THESE NEW TIRES AS THEY ARE EXPENSIVE. WHY DOES MAZDA NOT REALIZE THIS AS A SAFETY ISSUE? THERE SHOULD BE A RECALL TO FIX THIS INSTEAD OF HAVING THE OWNERS SPEND MONEY TO FIX IT ON THEIR OWN. CAN YOU GET MAZDA TO PUT OUT A RECALL??? *TR
Seat Belts › Rear/OtherCrash
Filed Sep 22, 201050,000 milesPA
TL* THE CONTACT OWNS A 2006 MAZDA 5. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, A DEER RAN IN FRONT OF THE VEHICLE. THE CONTACT APPLIED THE BRAKES TO AVOID CRASHING INTO THE DEER. THE BACK PASSENGER FELL OUT OF THE BOOSTER SEAT WHEN THIS OCCURRED AND HIT HIS HEAD ON THE BACK HEAD REST OF THE DRIVER'S SEAT. THERE WERE NO INJURIES . THE CONTACT THEN NOTICED THAT THE SEAT BELT HAD FAILED TO GRIP ONTO THE SEAT AND IT WAS BROKEN. THE DEALER WAS INFORMED ABOUT THE FAILURE AND THEY REPAIRED THE SEAT BELT. THE FAILURE MILEAGE WAS 50000 AND THE CURRENT MILEAGE WAS 110000.
Suspension › Rear
Filed Sep 15, 201062,000 milesIN
AT 62,000 MILES HAD A NOISE IN THE REAR. TOOK IT TO DEALER WHO SAID IT WAS THE SHOCKS. THIS IS THE 3RD SET OF SHOCKS THAT HAVE BROKEN. MAZDA WAS GOOD ABOUT IT AND WILL COVER MOST OF THE COST. DEALER STATED THAT THEY SEE THIS A LOT AND THAT MAZDA HAS RESIGNED THE SHOCKS SO HOPEFULLY IT WILL NOT BE AN ISSUE GOING FORWARD. THE PARTS ARE ON BACK ORDER BECAUSE OF THIS REDESIGN SO IT WILL BE A FEW WEEKS BEFORE THEY COME IN. *TR
Steering
Filed Aug 19, 201089,729 milesIN
TL* THE CONTACT OWNS A 2006 MAZDA 5. THE CONTACT STATED WHEN DRIVING UNDER 5 MPH, THE POWER STEERING WOULD LOCK AND SHE WOULD HAVE TO UTILIZE EXTREME BODILY FORCE TO MANEUVER THE STEERING WHEEL. THE DEALER REPLACED THE ENTIRE STEERING PUMP YET THE FAILURE PERSISTED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 89,729 AND THE CURRENT MILEAGE WAS 92,194.
Suspension › Front › Control Arm
Filed Jun 21, 201024,528 milesOH
TL* THE CONTACT OWNS A 2006 MAZDA 5. THE CONTACT STATED THAT THEY HAD TO TAKE THE VEHICLE TO DEALER FIVE TIMES TO HAVE THE CONTROL ARMS REPLACED ON THE VEHICLE. THE DEALER HAS BEEN UNABLE TO PERMANENTLY REPAIR THE FAILURE. THE CONTACT WAS CONCERNED WITH THE POSSIBILITY OF HAVING A CRASH DUE TO THE FAILURE. THE FAILURE MILEAGE WAS 24,528 AND THE CURRENT MILEAGE WAS 50,000.
Tires
Filed May 17, 2010119,000 milesVT
I HAVE HAD MY 2006 MAZDA 5 TOURING FOR APPROXIMATELY 3.5 YEARS. THIS WILL BE THE 4 SET OF TIRES I HAVE HAD TO REPLACE DUE TO INSIDE WEAR. *TR
Tires
Filed May 17, 2010117,000 milesVT
NEED TO REPLACE THE TIRES AGAIN. 5TH TIME SINCE OWNING THE CAR. WHEN IS MAZDA GOING TO DO SOMETHING ABOUT IT. *TR
Tires
Filed Apr 21, 20108,000 milesFL
TL*THE CONTACT OWNS A 2006 MAZDA MAZDA5. THE CONTACT NOTICED THAT THE SUMITOMO TIRES WERE WEARING THIN. THE DEFECTIVE TIRES WERE REPLACEMENT TIRES WERE MANUFACTURED BY SUMITOMO, SIZE P205/50/R17, AND THE DOT NUMBER WAS U2H4. THE TIRE LINE WAS NOT AVAILABLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TIRES WERE REPLACED AT LEAST FOUR TIMES. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED TO HAVE SOMEONE INSPECT THE VEHICLE. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE CONTACT STATED THAT THE WEIGHT REQUIREMENTS WERE INCORRECT AND RELAYED THAT INFORMATION TO THE DEALER. THE CURRENT MILEAGE WAS APPROXIMATELY 29,000. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.
Vehicle Speed Control
Filed Mar 19, 201057,820 milesMA
CAR WON'T MOVE FORWARD WHEN I ACCELERATE THE GAS PEDAL FOR A MOMENT THEN IT JUMP FORWARD AND BECOME DRIVABLE. THIS HAPPENED VERY OFTEN IN THE MORNING. *TR
Engine and Engine Cooling › Engine
Filed Jan 29, 201083,000 milesCA
OIL LIGHT BEGAN TO FLICKER ON MAINTAINED MAZDA 5. ADDED 2 QUARTS OIL. FOLLOWING DAY ENGINE BEGAN TO RATTLE , JERK AND STOP GOING 65 MPH ON FREEWAY. A ROD FROM WITHIN THE MOTOR CRACK AND PUNCTURED THE OIL PAN CRACKING THE MOTOR. A NEW MOTOR IS REQUIRED. WAS ADVISED BY INSURANCE MECHANIC SENT FOR SECOND OPINION WAS A MANUFACTURE DEFECT. MAZDA SAYS IS NOT COVER BY WARRANTY BECAUSE OF MILEAGE ON CAR. *TR
Tires
Filed Jan 29, 2010194,525 miles00
1. PURCHASE VEHICLE USED IN 2009 WITH 170,000 KMS 2. SINCE DAY ONE, HAVE HAD ISSUES WITH DOOR LATCHES / LOCK AND UNLOCK - HAPPENS ON RANDOM OCCASSIONS AND ESPECIALLY IN COLD/ WET OR HUMID CONDITIONS. ON SEVERAL OCCASSIONS I HAVE BEEN UNABLE TO LOCK / UNLOCK THE REAR PASSENGER DOORS USING THE KEYFOB OR THE INTERIOR VEHICLE SWITCHES, (I HAVE TO UNLOCK/LOCK THE REAR VEHICLE DOORS MANUALLY). 2. TODAY FOR THE FIRST TIME, THE REAR PASSENGER DOOR FLEW OPEN (WHILE DRIVING) AS IT DID NOT LATCHED CLOSED. THE RIGHT SIDE REAR SLIDING DOOR STILL WILL NOT LATCH CLOSED......THOUGHT IT WAS FROZEN, BUT DEALER SAYS NO - NOT FROZEN - IT'S A FAULTY PART / SWITCH CAUSING ISSUE. 3. ASKED DEALER ABOUT RECALL INFO - THEY TOLD ME THAT THE RECALL SERVICE FOR THAT DOOR LATCH PROBLEM HAS ALREADY BEEN PERFORMED ON MY VEHICLE BY THE PREVIOUS OWNER.....THEREFORE, THIS ISSUE WILL BE MY PROBLEM TO PAY FOR (OUT OF WARRANTY). 3. INTERMITENT ELECTRICAL ISSUES WITH THIS VEHICLE. DASHBOARD LIGHTS FLICKER AT TIMES. GAS DOOR POPS OPEN FOR NO REASON, AND AT TIME WILL NOT STAY CLOSED OR WILL NOT OPEN. 4. UNEVEN TIRE WEAR. HAVE OWNED THE VEHICLE FOR 9 MONTHS AND THE TIRES ARE ALREADY BALD ON THE INSIDES ONLY. VEHICLE FEELS LIKE IT HAS A VIBRATION OR SUSPENSION PROBLEM SINCE DAY ONE, BUT THE DEALER CLAIMS NOTHING IS WRONG, NO PROBLEM AND ALIGNMENT IS FINE? THEY BLAIM IT ON MY TIRES OR MY DRIVING. BUT, I HAVE READ SEVERAL POSTINGS ABOUT THESE SAME ISSUES. *TR
Suspension
Filed Jan 17, 201045,000 milesMA
SQUEAKY NOISE FROM FRONT AND REAR SUSPENSION ON MAZDA5 2006. IT MADE YOU FEEL THAT THE WHOLE FRONT END OR REAR PARTS READY TO FELL OFF THE CAR. MAZDA DEALER HAS REPLACED FRONT AND REAR BUSING RUBBERS BUT PROBLEM CAME BACK AFTER 2 YEARS. ALSO, THE CAR HESITATE AND SUDDEN JUMP WHEN GASSING, IT HAPPENS IN THE MORNING. *TR
Service Brakes, Hydraulic
Filed Jan 8, 201060,000 miles00
HANDBRAKE ON MAZDA 5 FAILED TO ENGAGE WHEN STOPPED , THE HANDBRAKE PULLED UP BUT WITH NO TENSION WHATSOEVER , A CHILD COULD HAVE LIFTED IT . I HAD PULLED UP TO A CARPARK AND PUT THE GEAR TO NEUTRAL , BUT THE HANDBRAKE WOULD NOT ENGAGE WHEN I LIFTED IT , IT WAS IN COLD CONDITIONS , ( COLD FOR REP OF IRELAND ) -4 'C, I USE THIS CAR TO FERRY MY CHILDREN AROUND , THROUGH ONE SEARCH I FOUND THIS SITE WHICH HAS A LOT OF COMPLAINTS ABOUT THE MAZDA 5 HANDBRAKE HTTP://MAZDAFORUM.COM/FORUM/ARCHIVE/INDEX.PHP/T-7528.HTML . PLEASE PLEASE DO SOMETHING! *TR
Vehicle Speed Control
Filed Nov 30, 200952,000 milesPA
WHILE DRIVING, THE VEHICLE WOULD SUDDENLY STALL. IT HAPPENED AT LOW SPEEDS UP TO SPEEDS NEAR 50MPH. EVERYTHING WOULD BE FINE, BUT THEN IT WAS LIKE THERE WAS A STUMBLE AND THE ENGINE WOULD SHIFT TO IDLE, CAUSING THE VEHICLE TO A STOP. THE ENGINE WOULD NOT CUT OUT, BUT WOULD ONLY IDLE. IF WE TURNED THE CAR OFF, WAITED A MINUTE, THEN RESTARTED THE CAR, IT WOULD DRIVE FINE (UNTIL THE PROBLEM REPEATED ITSELF AT ANOTHER RANDOM TIME). THE DEALER MADE SEVERAL ATTEMPTS TO REPAIR. THEY FIRST CHANGED THE THROTTLE BODY, BUT THEN IT HAPPENED AGAIN TO US WITHIN 30 MINUTES OF THE REPAIR. THEY NEXT CHANGED THE ACCEL PEDAL, BUT IT AGAIN HAPPENED AS WE PULLED OUT OF THE DEALER ACROSS TRAFFIC LEAVING US VULNERABLE TO A SEVERE ACCIDENT. FINALLY, THEY REPLACED A GROUND WIRE FOR THE ACCEL PEDAL AND THE PROBLEM "SEEMS" TO BE RESOLVED. I SAY "SEEMS" BECAUSE THE CAR DOES NOT DRIVE LIKE IT DID BEFORE THE PROBLEMS STARTED. THERE STILL SEEMS TO BE A STUMBLE, BUT NO STALLING. SINCE THE CAR DOES NOT STALL, WE ARE NOT TAKING IT BACK TO THE DEALERSHIP, BUT WE GET VERY NERVOUS EACH TIME WE FEEL A SLIGHT STUMBLE. THIS PROBLEM SEEMS SIMILAR TO THE "DRIVE-BY-WIRE" PROBLEMS EXPERIENCED BY TOYOTA DRIVERS AND HAS POTENTIAL FOR A SEVERE ACCIDENT, SO I THOUGHT IT WAS WORTHY OF REPORTING. *TR
Tires
Filed Nov 18, 2009VT
I HAVE A 2006 MAZDA 5. I HAVE GONE THROUGH 4 SETS OF TIRES BECAUSE THEY WEAR ON THE INSIDE. I AM ABOUT TO REPLACE MY 5TH SET. THIS IS A VERY COSTLY ISSUE AND NEEDS TO BE ADDRESSED. MAZDA SAYS ITS DRIVING HABITS THAT IS CAUSING THIS, I DRIVE MOSTLY HIGHWAY MILES. *TR
Tires
Filed Aug 11, 200921,000 milesNC
BOUGHT THE MAZDA5 NEW IN JUNE OF 2006, SINCE THEN WE HAVE PUT 22,000 MILES ON THE CAR, THE TIRES WHICH WERE TOYO'S WORE OUT AT 21,000 MILES ON THE INSIDE, OUTSIDE LOOKED LIKE YOU COULD DRIVE ON THEM ANOTHER COUPLE THOUSAND MILES. INSIDES WERE DOWN TO THE CORDS. TIRES WERE ROTATED EVERY 7,000 MILES. I WENT TO THE DEALERSHIP WITH THE PROBLEM AND THEY SAID THEY COULD DO NOTHING ABOUT IT AND TO CONTACT MAZDA USA. I CONTACTED MAZDA USA, AND THEY DID NOT ACKNOWLEDGE THE PROBLEM, I EVEN TOLD THEM THAT THEY KNEW ABOUT THE PROBLEM BECAUSE I HAVE SPOKEN WITH A LOT OF PEOPLE THAT HAVE THE SAME PROBLEM. I REALLY FELT AND STILL FEEL LIKE THE CAR IS UNSAFE TO DRIVE WITH THIS CONDITION BECAUSE ANY OF THE TIRES CAN BLOW OUT AT ANY MOMENT WHEN DRIVING AT HIGHWAY SPEEDS. *TR
Parking Brake
Filed May 9, 200925,000 milesGA
MY 2006 MAZDA5 WITH AUTOMATIC TRANSMISSION HAS 28,000 MILES. THE PARKING BRAKE CAN BE PULLED UP FULLY WHEN THE CAR IS PARKED, YET IT DOES NOT STOP THE VEHICLE FROM MOVING ONCE PUT IN DRIVE. I CAN EASILY DRIVE THE CAR WITHOUT REALIZING THE PARKING BRAKE IS ON. ON ALL MY OTHER VEHICLES, THE PARKING BRAKE STOPS THE VEHICLE WHEN IT IS APPLIED WHETHER IN DRIVE OR PARK. IT APPEARS TO BE A VERY WEAK PARKING BRAKE, WHICH LEADS ME TO BELIEVE IT IS BASICALLY USELESS. THE BRAKE DOESN'T HAVE THE NECESSARY STRENGTH TO HOLD THE CAR IN PLACE WHEN PARKED. *TR
Seat Belts
Filed Apr 24, 200960,184 milesGA
SEATBELT IN MY 2006 MAZDA 5 LITERALLY FELL APART AS WE WERE BUCKLING IT. WE HAD THIS VEHICLE IN TO MAZDA TO REPAIR SIMILAR PROBLEM EXACTLY A YEAR AGO. MAZDA IS AWARE OF THIS PROBLEM BECAUSE WE DISCUSSED IT AT LENGTH. *TR
Parking Brake
Filed Apr 12, 200920,000 milesCA
THE HANDBRAKE ON MY 2006 MAZDA 5 DOES NOT STOP THE CAR FROM ROLLING BACKWARDS WHEN IT'S PARKED ON AN INCLINE. THIS HAS HAPPENED TO ME TWICE NOW. THE FIRST TIME IT WAS PARKED ON A SMALL INCLINE IN A PARKING LOT AND PROCEEDED TO ROLL BACKWARDS AND HIT A CURB CAUSING CONSIDERABLE DAMAGE TO THE BUMPER. THE SECOND TIME IT WAS PARKED AT A STEEPER INCLINE AND AGAIN ROLLED BACKWARDS DOWN A VERY LARGE HILL AND FINALLY ENDED UP ON A NEIGHBOR'S LAWN. I AM EXTREMELY FORTUNATE THAT IT DID NOT CAUSE MORE DAMAGE OR INJURY TO THE NUMEROUS CHILDREN THAT PLAY ON THAT STREET. IN BOTH CASES I RETRIEVED THE CAR ONLY TO FIND THAT THE HAND BRAKE WAS ENGAGED AS FAR AS IT COULD BE. THE MAZDA DEALERSHIP TOLD ME THERE WAS NOTHING WRONG WITH THE BRAKE AND THAT I MUST NOT HAVE HAD THE BRAKE PULLED UP ALL THE WAY - OBVIOUSLY THAT WAS NOT THE CASE IN EITHER SITUATION. THE CAR IS STILL UNDER A BUMPER-TO-BUMPER WARRANTY WITH ONLY 20,000 MILES ON IT SO IT'S HARD TO IMAGINE THIS PROBLEM IS RELATED TO WEAR-AND-TEAR. WHEN I FOUND THAT OTHER PEOPLE EXPERIENCED THIS PROBLEM WITH THE SAME MAKE AND YEAR I FELT IT WAS PERTINENT TO FILE A REPORT AS MAZDA DOES NOT SEEM WILLING TO EVEN ACKNOWLEDGE THAT THERE IS A PROBLEM. *TR
Suspension › Front
Filed Apr 6, 2009VA
I HAVE A 2006 MAZDA 5 THAT HAS AN ENGINEERING FAULT IN THE SUSPENSION/STEERING SYSTEM. THIS DEFECT LEADS TO INTENSE UNEVEN WEAR IN TIRES,WHICH LEADS TO A HAZARDOUS SITUATION ON THE ROAD. THE DEALERS MASK THE PROBLEMS BY OVERINFLATING THE TIRES (EVEN MORE DANGEROUS) AND MAZDA NORTH AMERICA REFUSES TO ACKNOWLEDGE THE PROBLEM. THERE ARE HUNDREDS OF PEOPLE FROM UK CANADA AND USA THAT I'VE COMMUNICATED WITH AND THEY HAVE THE SAME EXPERIENCES WITH THEIR MAZDA 5. THE ORIGINAL TOYO TIRES FAILED IN THE FIRST YEAR, A SECOND SET OF TIRES PROVIDED BY MAZDA FAILED AFTER THE FIRST 20000 MILES AND EVEN THE MOST EXPENSIVE HIGH PERFORMANCE TIRES FROM GOODYEAR CAN NOT PROVIDE MORE THAN 2 YEARS OR 20000 MILES OF USAGE. I HAVE GONE TO MULTIPLE DEALERS AND SHOPS, THEY ALL SAY THE ALIGNMENT AND BALANCE ARE OK BUT NO ONE CAN IMPROVE THE TIRE SAFETY SITUATION. I USE THIS CAR TO DRIVE TO WORK AND BACK EVERY DAY AND TO TRANSPORT MY CHILDREN TO SCHOOL AND THEIR ACTIVITIES, ABOUT 12000 MILES / YEAR AND I AM AFRAID THAT SOMETHING BAD MIGHT HAPPEN. I DO NOT USE THE CAR FOR COMMERCIAL ACTIVITIES AND I AM NOT AN AGGRESSIVE DRIVER. THE CONSTANT REPLACEMENT OF TIRES AND THE EXPENSE INCURRED DID NOT PUT ME IN A SAFER POSITION. ONLY ADDRESSING THE SOURCE OF THE PROBLEMS CAN MAKE THIS VEHICLE SAFER FOR ME, MY KIDS AND EVERYONE ELSE ON THE ROAD. I APPRECIATE YOUR TIME AND DILIGENCE IN SOLVING THIS PROBLEM! *TR
Electrical System
Filed Jan 21, 200925,000 miles00
ABS AND BRAKE WARNING LIGHTS COME ON WHEN DRIVING IN SNOW. AFTER THE CAR WAS INACTIVE OVER NIGHT, THE LIGHTS DID NOT COME ON START UP THE NEXT DAY. *TR
Complaints 1-50 of 78, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 2, 2009. Source: NHTSA Office of Defects Investigation.