2009 Mazda Mazda5

Routine

Owners filed 64 complaints about this vehicle with federal regulators, most often about the steering. It has been recalled 3 times.

When it fails
020k40k60k90k120k200k
42,305 milesMedian miles at failure

49 complaints record an odometer reading. Failures cluster around 40,00050,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Steering16
205
Suspension7
000
Electrical System6
000
Wheels5
000
Tires4
000
Tires › Pressure Monitoring and Regulating Systems3
000
Engine3
000
Tires › Valve2
000
Structure › Body2
100
Air Bags2
000

3 safety recalls

Part 573 reports
Fuel System, Other › Delivery › Fuel Pump10V600000
Filed Nov 24, 201016,200 vehiclesMazda Motor Corp

Defect. MAZDA IS RECALLING CERTAIN MODEL YEAR 2009-2010 MAZDA5 VEHICLES MANUFACTURED FROM JUNE 29, 2009, THROUGH APRIL 28, 2010. WATER MAY NOT HAVE BEEN REMOVED COMPLETELY FROM THE HARNESS CONNECTOR OF THE FUEL PUMP DUE TO VARIATIONS IN THE FUEL TANK LEAK CHECK PROCESS PERFORMED BEFORE VEHICLE ASSEMBLY. THE CONNECTOR PIN MAY CORRODE, POTENTIALLY CAUSING THE PIN TO BREAK.

Risk. THIS COULD LEAD TO AN INOPERATIVE FUEL PUMP, ENGINE STALL AND THE INABILITY TO RESTART THE ENGINE INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL INSPECT THE FUEL PUMP CONNECTOR AND IF NECESSARY IT WILL BE REPLACED AND THE HARNESS WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 6, 2010. OWNERS MAY CONTACT MAZDA CUSTOMER ASSISTANCE CENTER AT 1-800-222-5500.

Steering › Electric Power Assist System10V374000
Filed Aug 12, 2010215,000 vehiclesMazda Motor Corp

Defect. MAZDA IS RECALLING CERTAIN MODEL YEAR 2007-2009 MAZDA3 AND MAZDA5 VEHICLES MANUFACTURED FROM APRIL 2, 2007 THROUGH NOVEMBER 30, 2008. THESE VEHICLES MAY HAVE A CONDITION IN WHICH A SUDDEN LOSS OF POWER STEERING ASSIST COULD OCCUR AT ANY TIME WHILE DRIVING THE VEHICLE.

Risk. POWER STEERING ASSIST IS SUDDENLY LOST REDUCING THE DRIVER'S ABILITY TO STEER THE VEHICLE AS TYPICALLY EXPECTED, AND INCREASING THE RISK OF A CRASH.

Remedy. MAZDA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE POWER STEERING PUMP AND LINES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 15, 2010. OWNERS MAY CONTACT MAZDA CUSTOMER ASSISTANCE CENTER AT 1-800-222-5500.

Equipment09E011000
Filed Apr 2, 20092,323 vehiclesThule, Inc.

Defect. THULE, INC. IS RECALLING 2,323 OWNER-INSTALLED ROOF-MOUNTED FIT KITS, MODELS 3068 AND 3069, MANUFACTURED BETWEEN JANUARY 1, 2008 AND FEBRUARY 28, 2009 THAT ARE USED WITH THULE PODIUM FOOT PACKS, MODELS 460 AND 460R. THESE FIT KITS WERE SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE BOLT(S) USED TO SECURE THE FOOT TO THE VEHICLE WAS MANUFACTURED TO A HARDNESS THAT MAY CAUSE THE BOLT(S) TO BE BRITTLE AND POTENTIALLY BREAK UNDER STRESS.

Risk. THIS MAY RESULT IN THE BOLT(S) SNAPPING OFF DURING USE OR WITHOUT A LOAD. THE UNSECURED RACK AND LOAD CAN THEN COME LOOSE WHILE DRIVING CREATING A POTENTIAL ROAD HAZARD, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy. THULE WILL MAIL A RETRO FIT KIT ALONG WITH REPAIR INSTRUCTIONS TO OWNERS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 13, 2009. OWNERS MAY CONTACT THULE TOLL-FREE AT 1-800-238-2388.

What owners reported

Newest filings
Steering
Filed May 16, 2026WI

While driving car turns on its own almost causing accident

Electrical System
Filed Dec 9, 2022OR

The headlights on this car are dangerously dim. Like the turn signals overpower them levels of dim. I’ve replaced the bulbs, the battery, cleaned all the connections, replaced the alternator, nothing makes a difference.

Steering
Filed Jan 16, 2022MD

THIS MODEL OF MAZDA STEERING WHEEL STOP ROTATING MOSTLY ON HIGHWAY. AT TIME IT BECOME TOO STIFF TO OVE FOR 5 TO 10 MINUTES AND THEN IT COMES BACK ON IT IS WORRYING ME AS IT MAY CAUSE AN UNVOIDABLE CRASH.

Electrical System
Filed Sep 27, 2021MD

Intermittently, the doors will not unlock when inside the vehicle, effectively trapping the occupants inside. Additionally, the locks will fail to lock or lock with either the key or the remote fob. trapping occupants inside or prohibiting someone on the outside from getting in to retrieve children inside.

Engine
Filed Dec 13, 2019163,000 milesCA

TL* THE CONTACT OWNS A 2009 MAZDA 5. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. ON ONE OCCASION, THE VEHICLE BROKE DOWN IN THE MIDDLE OF A STREET AND WAS TOWED TO THE CONTACT'S HOME. THE CONTACT HAD A MECHANIC INSPECT THE VEHICLE WHO STATED THAT THE FUEL PUMP COULD BE THE CAUSE OF THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 163,000.

Steering
Filed Aug 2, 201986,000 milesNM

TL* THE CONTACT OWNS A 2009 MAZDA 5. WHILE DRIVING 55 MPH, THE POWER STEERING MALFUNCTIONED AND THE STEERING VEERED TO THE LEFT. THE FAILURE ALMOST CAUSED A CRASH. IN ADDITION, THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE CONTACT HAD TO EXERT EXCESSIVE FORCE TO TURN THE STEERING WHEEL AND PULL THE VEHICLE OFF THE ROAD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE POWER STEERING RETURNED TO NORMAL AND THE CONTACT WAS ABLE TO DRIVE HOME. THE MANUFACTURER AND THE DEALER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 86,000.

Electrical System
Filed Jun 28, 2019108,000 milesWA

CLIMATE CONTROL MALFUNCTIONING AND TURNING ON THE HEATER NOT AC

Structure › Body
Filed Jan 4, 2019104,000 milesTX

SLIDING PASSENGER DOOR WILL NOT LATCH. WILL OPEN WHILE DRIVING.

Electrical System
Filed Aug 20, 2018140,000 milesMA

WHILE DRIVING THE CAR (APPROXIMATELY 35 MILES PER HOUR) THERE IS A SUDDEN LOSS OF POWER, INCLUDING LOSS OF POWER STEERING. CAR WOULD NOT RESTART. WE REPLACED ALTERNATOR AND HAD BATTERY CHECKED, WHICH WAS WORKING FINE WHEN THE SAME PROBLEM OCCURRED WHILE DRIVING ON HIGHWAY AT 45 MPH. PROBLEM IS RECURRING. CAR IS UNSAFE TO DRIVE.

Engine
Filed Nov 22, 2017150,000 milesTN

TL* THE CONTACT OWNS A 2009 MAZDA 5. WHILE THE CONTACT'S SON WAS DRIVING 45 MPH, THE DRIVER HEARD A GRINDING AND CLUNKING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MOTOR MOUNTS FAILED AND SHIFTED THE ENGINE FORWARD, WHICH CAUSED THE CV JOINTS AND ENGINE HEAD TO FAIL. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Unknown or Other
Filed Oct 14, 2017FL

THE CAR DEALERSHOP DIDN'T INFORM ME ABOUT THIS CAR HAD 3 RECALL ,AND I NEED TO CANCEL THE CONTRACT.I HAVEN'T PICK UP THE CAR YET.IF DEALER SOLD ME DEFECTED CAR WITH RECALL PROBLEM,I WANT TO PROTECT MYSELF FROM FRAUD.

Wheels
Filed May 12, 201769,000 milesOH

I HAVE HAD 2 TIRE PRESSURE MONITORING VALVES BREAK INTO 2 PARTS EACH IN THE PAST 4 MONTHS. THE LATEST WAS WHEN I WAS DRIVING TODAY ON CITY STREETS. THE TIRE PRESSURE ALARM WENT OFF SO I STOPPED THE CAR TO CHECK THE TIRES. WHEN I TOUCHED ONE OF THE VALVES IT JUST CAME APART IN MY HAND AND I WAS HOLDING PART OF THE VALVE, THE REST OF IT WAS STILL IN THE TIRE. THE TIRE THEN COMPLETELY DEFLATED IN ABOUT 2 SECONDS. THIS COULD BE EXTREMELY HAZARDOUS. IF YOU LOST ALL TIRE PRESSURE IN A FEW SECONDS AT 65 MPH YOU COULD EASILY LOSE CONTROL OF THE CAR AND GET IN AN ACCIDENT. I NO LONGER TRUST THE 2 VALVES THAT HAVE YET TO BREAK SO I AM GOING TO BE PROACTIVE AND REPLACE THEM BEFORE THEY DO BREAK AT AN INOPPORTUNE TIME. I SEE A LOT OF OTHER COMPLAINTS ABOUT THE SAME PROBLEM ON THE INTERNET. I INCLUDED A PICTURE OF THE PIECE OF THE VALVE THAT BROKE OFF INTO MY HAND.

Steering
Filed Apr 25, 2017CA

2009 MAZDA5. CONSUMER WRITES IN REGARDS TO VEHICLE RECALL NOTICE/CAMPAIGN #6010 ISSUES. CONSUMER HAS PREVIOUS COMPLAINT WITH ANOTHER VEHICLE LISTED IN ARTEMIS. *SMD THE CONSUMER STATED THERE WAS A RECALL FOR POWER STEERING (6010H). THE CONSUMER WAS NOT NOTIFIED OF THE RECALL AND MISSED THE DEADLINE BY ONE DAY. *JS

Fuel/Propulsion System
Filed Jan 9, 2017127,000 milesOH

OCCASIONALLY (4 TIMES NOW) WHEN STOPPING OR STARTING OUT (FOOT ON BRAKE,CAR IN DRIVE) THE ACCELERATOR RACES FULL THROTTLE, LIKE I STOMPED ON ACCELERATOR, FOR A FEW SECONDS. I HAVE TO PRESS ON THE BRAKE FULL FORCE AND/OR PUT IT IN NEUTRAL. SCAREY!!! CALLED DEALER, BUT WAS TOLD THEY WERE NOT AWARE OF ANY PROBLEMS. NO OFFER TO CHECK IT OUT. EMAILED MAZDAUSA ON JAN2 BUT NO RESPONSE OTHER THAN AUTOMATED RESPONSE SHOWING THEY RECEIVED MY EMAIL. TOOK IT TO REPAIR SHOP TO CHECK FOR CODES - NO CODES.

Electrical System
Filed Sep 27, 201630,000 milesCA

THE ALARM KEEPS GOING OFF FOR NO REASON. I HAD THIS PROBLEM FOR LONG TIME. I TURN IT OFF AND IT WILL GO OFF AGAIN, THIS IS ALMOST DAILY.

Latches/Locks/Linkages › Doors › Latch
Filed Mar 15, 2016100,000 milesFL

TL* THE CONTACT OWNS A 2009 MAZDA 5. WHILE DRIVING 35 MPH, THE REAR DRIVER SIDE SLIDING DOOR OPENED INDEPENDENTLY. THE CONTACT ATTEMPTED TO CLOSE THE DOOR, BUT THE SLIDING DOOR FAILED TO LATCH. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT BOTH REAR DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 06V463000 (LATCHES/LOCKS/LINKAGES), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 100,000.

Air Bags
Filed Aug 1, 201585,000 milesTX

THE AIR BAG LIGHT ON CONTROL PANEL IS FLASHING WHEN I START THE ENGINE AFTER A WORKING DAY. NO RHYME OR REASON AT ALL. THERE IS NO ANY IMPACTION FROM OUTSIDE AND/OR GOING OVER BUMPERS. IT COMES IN AND OUT IN THE FIRST DAY AND TWO, AND THEN IT'S STAYED ON AND FLASHED THE CODE 19, WHICH ACCORDING TO THE MANUAL MEANS RESTRAINT CONTROL MODULE - MEMORY FULL. SO I TOOK IT TO MAZDA DEALERSHIP AND DIAGNOSED THE ISSUE AT MY EXPENSE. ACCORDING TO THE DEALER REPORT, THEY CANNOT RESET THE COMPUTER MODULE SUCH AS CLEAN MEMORY; INSTEAD, I AM ASKED TO REPLACE THE CLOCK SPRING FOR FIX THE DRIVER SIDE AIR BAG. HOWEVER, IN THE MEANTIME, ALL THE CONTROLS ON THE STEERING ARE WORKING PERFECTLY, HORN/CRUSE CONTROL/ VOLUME CONTROL FOR THE STEREO.

Wheels
Filed Jan 9, 201584,000 milesPA

THE TIRE PRESSURE SENSOR ILLUMINATED AND I CHECKED TO SEE IF THE TIRE WAS FLAT. IT WAS NOT. I DROVE TO A FILLING STATION TO TOP OFF THE PRESSURE AND AS I WAS DRIVING AWAY FROM THE AIR PUMP THE VALVE STEM TO THE REAR DRIVER SIDE TIRE BROKE AND THE TIRE DEFLATED INSTANTLY. THE VALVE STEM WAS CORRODED. APPARENTLY IT WAS INITIALLY CRACKED SLIGHTLY CAUSING THE TIRE TO FIRST LOSE AIR SLOWLY. THEN, UPON MANIPULATION FROM THE PUMP FITTING, THE STEM WAS FURTHER DAMAGED CAUSING THE STEM TO BREAK OFF. I DID HAVE THIS HAPPEN ONCE BEFORE. THE EXPLANATION FROM A SERVICE STATION WAS THE SAME. IN THIS MODEL THE VALVE STEM AND PRESSURE SENSOR IS A SINGLE ASSEMBLY SO WHEN THE TIRE IS CHANGED THE VALVE STEM IS NOT CHANGED EVEN IF IT IS OLD AND SHOWING SIGNS OF AGING. OTHERWISE THE COST OF REPLACING A TIRE WOULD BE NEARLY DOUBLED. THE SENSOR ITSELF WILL LAST MUCH LONGER THAN ITS VALVE STEM. CONSEQUENTLY, THE STEMS DO EVENTUALLY CORRODE AND BREAK OFF AT INCONVENIENT, POSSIBLY DANGEROUS, TIMES. THE SERVICE STATIONS SAY THIS IS COMMON FOR THIS VINTAGE OF MAZDA. THE SERVICE REP SAID MINE WAS THE SECOND THEY REPAIRED ON THE VERY SAME DAY! AS I SAID, THIS HAPPENED ONCE BEFORE WHEN A STEM BROKE OFF AS I WAS BACKING OUT OF MY HOME PARKING SPOT. A COUPLE OF DAYS BEFORE THE THIS REPORTED EVENT, I TOOK A LONG ROAD TRIP AND A SUDDEN DEFLATION LIKE THIS COULD HAVE HAPPENED AT HIGHWAY SPEED. IT WOULD HAVE BEEN TRAGIC! I HAVE CHECKED ON-LINE AND HAVE FOUND MANY IDENTICAL COMPLAINTS. IF IT HAS NOT BEEN REPORTED

Structure › BodyCrash
Filed Nov 6, 2014120,000 milesNY

GAS PEDAL IS TOO CLOSE TO THE BRAKE PEDAL. I OFTEN HAVE ACCELERATED DEPRESSING THE WRONG PEDAL DUE TO THE EXTREME CLOSE PROXIMITY. WHILE PULLING UP TO THE GARAGE HIT THE GAS PEDAL INSTEAD OF THE BREAKS AND CAUSED BOTH VEHICLE AND GARAGE DAMAGE. I HAVE THOUGHT TO COMPLAIN ABOUT THIS MANY TIMES. THE FRONT END OF THE VEHICLE WAS DAMAGED AND THE GARAGE MASONRY HAS BRICKS AND BLOCK WORK DAMAGE. TWO OF MY WHEELS HAVE BEEN WARPED. I HAVE ONLY A MEDIUM FOOT SIZE 10. THIS IS DANGEROUS FOR ANYONE. *TR

Wheels
Filed Sep 25, 201471,000 milesMD

WENT TO INFLATE TIRES, VALVE STEM BROKE AND TIRE WENT COMPLETELY FLAT. I WAS LUCKY THAT THIS HAPPENED WHEN THE CAR WASN'T MOVING - I HAVE READ ABOUT THE VALVES FAILING AT HIGHWAY SPEED, WHEN IT COULD HAVE CAUSED AN ACCIDENT. *TR

20 of 64 complaints, reproduced as filed.

Across model years

Worst on record: 2006
YearComplaintsRecallsFiresDeathsAssessment
20162000Routine
20159100Routine
201412100Routine
201324100Routine
201237100Routine
20111000Routine
201057110Routine
2009 — this page64320Routine
200867210Routine
200761220Routine
200678320Routine

Compare every Mazda5 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 24, 2010. Source: NHTSA Office of Defects Investigation.