2014 Mazda CX-5 complaints

I APPROACHED A TRAFFIC LIGHT, EARLY IN THE MORNING ON NOV 17, 2014; AND JUST SLOWED MY SPEED TO TURN RIGHT (DID NOT MAKE A COMPLETE STOP) WHEN I TRIED TO ACCELERATE MY CAR, SPEED DID NOT RESPOND AND WAS STUCK BETWEEN 10 TO 30 MPH. THE ENGINE WAS MAKING A HORRIBLE NOISE, THE TACHOMETER WAS GOING CRAZY, GOT SCARED, SO I PULLED TO THE SIDE OF THE ROAD AND SHIFT GEAR TO P, WAITED A MINUTE AND SHIFT BACK TO D, BUT CAR DID NOT RESPOND. DROVE ABOUT A MILE AND DECIDED TO PULL OUT AND TURN OFF MY CAR FOR A FEW MINUTES AN RESTARTED FINE. I TOOK MY CAR TO THE DEALER THE SAME DAY. THEY KEPT IT FOR TWO DAYS AND SAID THERE WAS NOTHING WRONG. ON FEB 13, 2015 HAD THE SAME PROBLEM AGAIN, BUT THIS TIME I WAS AT A RED LIGHT, WHEN TRIED TO ACCELERATE, CAR DID NOT RESPOND STUCK AT 25 TO 30 MPH. I HAD TO MAKE A U TURN, TO BE ABLE TO GET TO A PARKING LOT. I PARKED AND TURNED OFF ENGINE, RESTARTED THE CAR AND WORKED FINE. I TOOK MY CAR TO THE DEALER AGAIN, THEY KEPT IT A FEW DAYS AND SAID THERE IS NOTHING WRONG. I DO NOT FEEL SAFE DRIVING MY MAZDA ANYMORE, I WAS VERY LUCKY I DID NOT HAVE AN ACCIDENT THE TWO TIMES I HAD THIS PROBLEM! THERE IS DEFINITELY SOMETHING VERY WRONG WITH THE POWER TRAIN OF THIS CAR. *TR

I DIDN'T SEE ANY CRACK. ALL THAT I SAW WAS THAT AFTER I SPRAYED MY WINDSHIELD AND WIPED IT WITH THE WINDSHIELD WIPERS, BEHOLD A 12 INCH LONG CRACK SHOWED UP. SOMEONE TOLD ME IT MAY HAVE OCCURRED WHEN THERE WAS A TINY CHIP. CHECKING THE WHOLE CRACK, THERE WAS NO CHIP. *TR

BOTH THE CAR IN MAR 2014. I REPLACED A WINDSHIELD IN SEPT AS A ROCK CAUSED A CRACK ACROSS THE DRIVER'S SIDE WHILE DRIVING ON A PAVED HIGHWAY. A COUPLE WEEKS LATER WHILE DRIVING BEHIND A TRAILER ON THE FREEWAY I FELT LIKE I WAS GETTING PUMMELED BY ROCKS SO I PULLED INTO THE OTHER LANE. AND NOW, YEP, I HAVE A CHIP IN THE CENTER LOWER WINDSHIELD AS WELL AS OTHER MICRO-CHIPS. I FEEL LIKE I AM CONSTANTLY IN THE LINE OF FIRE. THIS IS VERY DISTURBING AND SCARY TO ME. I NEED TO TAKE A LOOK AT THE ROOF OF THE CAR BECAUSE I HEAR THEM HIT BUT SOMETIMES NOT ALWAYS MY WINDSHIELD. I CAN'T BELIEVE I AM GOING TO HAVE TO DRIVE THIS VEHICLE WITH HAVING TO CONSTANTLY WORRY ABOUT THAT FOR AS LONG AS I HAVE IT. I FEEL LIKE I SHOULD WEAR A HELMET AND PROTECTIVE EYE WEAR. *TR

I WAS PARKING MY MAZDA CX5 IN A SPOT AT A SHOPPING CENTER AND WHEN I TOUCHED THE BRAKE WITH MY RIGHT FOOT AND WENT TO PUSH THE BUTTON TO TURN OFF THE CAR, IT SUDDENLY ACCELERATED FULL SPEED, JUMPING THE CURB AND SMASHING INTO A STOREFRONT. I NOTICED WHEN I STARTED THE CAR (ABOUT A MILE BEFORE THE ACCIDENT), IT WAS MAKING A VROOM SOUND LIKE IT WASN'T TOTALLY GETTING INTO GEAR. I DON'T KNOW IF IT'S A TRANSMISSION, BRAKE OR ACCELERATOR ISSUE - BUT THERE IS DEFINITELY SOMETHING WRONG. I DID NOT HIT THE ACCELERATOR INSTEAD OF THE BRAKE. WHEN I CALLED MAZDA THEY SAID THEY HAD NO REPORTS OF THIS BEING A PROBLEM. PLEASE ADVISE. THANK YOU.

DRIVING ON FREEWAY, HEARD A LOUD POP. WINDSHIELD CRACK VISIBLE AND GREW OVER THE NEXT WEEK TO ABOUT 15INCHES. WINDSHIELD IS COMPLETE LOSS. NO LARGE IMPACT NOTICEABLE, JUST A ALONG CURVING CRACK FROM THE BOTTOM OF THE WINDSHIELD UP AND TO THE LEFT. *TR

THE HEADLIGHTS OF THIS VEHICLE AT NIGHT AT LOW BEAM ARE VERY DANGEROUS. AT LOW BEAM, A DARK "CURTAIN" APPEARS THAT COVERS APPROXIMATELY THE TOP HALF OF THE WINDSHIELD AT ABOUT EYE LEVEL. THE LIGHTS ILLUMINATE THE ROAD BUT WITH THE CUT OFF AS DESCRIBED. IT IS VERY AWKWARD AND DISTRACTING. TO COUNTERACT, I HAVE TO DUCK MY HEAD DOWN TO TRY TO GET SOME FIELD OF VIEW IN FRONT OF THE VEHICLE WITH SOME PERSPECTIVE. I HAVE NEVER DRIVEN A CAR THAT HAS EXHIBITED ANYTHING LIKE THIS, AND THERE IS NO QUESTION THAT IT IS A MAJOR SAFETY DEFECT. WHEN APPROACHED BY ANOTHER VEHICLE AT NIGHT, THE "CURTAIN" DISAPPEARS BUT THIS IS ITSELF DISTRACTING AND OF CONCERN. MY WIFE TOOK OUR NEW CX-5 TO THE DEALER FOR THE FIRST SERVICE INTERVAL AND TOLD THE SERVICE DEPARTMENT ABOUT THIS EXPERIENCE. THE SERVICE DEPARTMENT ACKNOWLEDGED THAT THIS WAS A BIG SAFETY PROBLEM, AND THAT IT WAS WAITING ON A RESOLUTION. FRANKLY, MAZDA AND THE REGULATORS NEED TO GET THIS FIXED ASAP. THERE IS NO DOUBT THAT SOMEONE OR MANY PERSONS ARE GOING TO BE KILLED. THAT "CURTAIN" APPARENTLY IS NOT A MERE ADJUSTMENT ISSUE SINCE THE VERY GOOD LOCAL MAZDA DEALERSHIP CANNOT FIX IT. *TR

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED THAT WHEN THE DOOR UNLOCK BUTTON WAS ENGAGED THE DOORS REMAINED LOCKED. AS A RESULT, HER CHILD BECAME LOCKED INSIDE THE VEHICLE AND THE CONTACT HAD TO SHATTER A WINDOW TO GET INSIDE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

AFTER ONE YEAR OF OWNING MY MAZDA CX-5 2014 MY WINDSHIELD CRACKED. THE CRACK STARTED FROM THE CENTER TOP TO MID SECTION OF WINDSHIELD. I HAVE NEVER HAD THIS PROBLEM BEFORE WITH OTHER VEHICLES. THERE MUST BE A MANUFACTURING ERROR WITH THESE WINDSHIELDS. MAZDA SHOULD REFUND EVERYONE WHO HAS HAD TO REPLACE THEM.

ABOUT AN HOUR INTO MY COMMUTE FROM WORK, STOPPED AT TRAFFIC LIGHT. ACCELERATOR DIDN'T RESPOND AFTER SEVERAL ATTEMPTS TO REACH FULL SPEED. MAXIMUM SPEED REACHED 5-10 MPH ON A 50 MPH ROAD. SEVERAL WARNING LIGHTS DISPLAYED IMMEDIATELY AND WAS ABLE TO SAFELY PULL OVER ONTO SIDE ROAD. RESTARTED VEH AND ENGINE LIGHT REMAINED ON; ACCELERATOR RESPONDED NORMAL AND WAS ABLE TO GET HOME CAUTIOUSLY. VEH WAS TAKEN TO SERVICE NEXT DAY, ADVISOR EXPLAINED ISSUE HAS BEEN ALERTED ON SERVICE BULLETIN. CURRENTLY WAITING ON TRANSMISSION PARTS. *TR

A VERY SMALL PIECE OF GRAVEL HIT THE LOWER, CENTER OF THE WINDSHIELD. A CRACK STARTED BOTH UP AND DOWN IMMEDIATELY. THE CRACK CURVED BACK TOWARD THE BOTTOM AND STOPPED A FEW DAYS LATER. I HAVE NEVER SEEN SUCH POOR QUALITY GLASS. WHAT WOULD HAPPEN IN AN ACCIDENT? THE MAZDA DEALER SAID THIS REPLACEMENT COULD COST UP TO $1200. FOR ANOTHER CHEEP GLASS REPLACEMENT? *TR

I WAS DRIVING ON THE HIGHWAY WHEN ALL OF A SUDDEN I HEARD A POP, I LOOKED ALL OVER THE WINDSHIELD AND I DIDN'T SEE ANYTHING. I DROVE FOR ANOTHER 15 MINUTES AND WHEN I LOOKED TO MY RIGHT I SAW A 6 INCH CRACK THAT STARTED FROM THE EDGE OF THE WINDSHIELD ON THE PASSENGER SIDE. IT COULD NOT HAVE BEEN FROM A PEBBLE OR IMPACT BECAUSE AT THE TIME I HEARD THE POP THERE WERE NO CARS OR TRUCKS IN FRONT OF ME. WHEN I TOOK THE CAR TO THE DEALER A COUPLE DAYS LATER TO GET AN OIL CHANGE I ASKED THEM WHAT THEY THINK OF THE CRACK AND THEY SAID THAT IT WAS FROM AN IMPACT AS THERE WAS AN IMPACT POINT ON THE CRACK. THAT SAME DAY I TOOK THE CAR TO A REPAIR SHOP AND IT TOOK THEM A WHILE TO LOOK FOR A REPLACEMENT WINDSHIELD. I DID SOME RESEARCH ONLINE AND APPARENTLY IT HAS BEEN HAPPENING A LOT TO OTHER CX-5 OWNERS. *TR

I AM FILING 2 OF THESE BACK-TO-BACK. WINDSHIELD WAS REPLACED AT THE MAZDA DEALER ON TUESDAY LESS THAN 24 HOURS LATER THE WINDSHIELD CRACKED AGAIN. THE TINY ROCK DIDN'T MAKE MUCH OF A SOUND, BUT THE WINDSHIELD IMMEDIATELY CRACKED AND SPIDER-ED ACROSS THE WINDSHIELD. I HAVE NEVER HAD A WINDSHIELD CRACK AND NOW HAVE HAD 2 WITHIN 1 WEEK. I WILL ABSOLUTELY NOT REPLACE THIS WITH A MAZDA OEM WINDSHIELD. IN MY OPINION SOMETHING IS QUITE RIGHT WITH THE PARTICULAR LOT OF OEM WINDSHIELDS. *TR

WINDSHIELD DEVELOPED A CRACK NOT FROM A STONE. CAR WAS IN THE GARAGE OVERNIGHT. WHEN I CAME OUT IN THE MORNING I HAD A 1 FOOT LONG CRACK ON THE BOTTOM OF THE DRIVERS SIDE. *TR

MAZDA CX 5 AWD ATM. I STOPPED MY MAZDA CX 5 ON THE STOP LIGHT AND PUT THE GEAR NEUTRAL. WHEN I SWITCHED THE GEAR TO DRIVE, IT DIDN'T UPSHIFTED BUT STAYED ON THE SAME GEAR. IT COULDN'T MAKE MORE THAN 30 MPH WITH RMP SHOOTING UP VERY HIGH. I PULLED IT OVER, STOPPED THE ENGINE , RESTARTED THE ENGINE AND THE PROBLEM WAS GONE. *TR

DRIVING ON THE FREEWAY I HEARD A POP. I SCANNED THE WINDSHIELD FOR A ROCK SHIP. I DIDN'T SEE ANY. ABOUT 3 MINUTES LATER I HEARD A POP AND MY WINDSHIELD CRACKED FROM THE LOWER RIGHT HAND CORNER, 1/2 IN OFF THE SEAL LINE OF HE WINDSHIELD, TO THE MIDDLE OF THE WINDSHIELD. THERE WAS A LITTLE ROCK CHIP BELOW THE HOOD LINE IN THE WINDSHIELD. *TR

I GOT IN MY CAR TO GO TO WORK AND THE WINDSHIELD WAS FINE. 30 MINUTES LATER I GOT BACK IN THE CAR AND I FOUND A HUGE CRACK ON THE WINDSHIELD PROBABLY 3 FT. LONG STARTING FROM THE EDGE OF THE PASSENGER SIDE TO ALMOST THE MIDDLE OF THE CAR GOING HORIZONTALLY. NO CHIP OR SIGN OF ANY ROCK. IT JUST DEVELOPED IN A MATTER OF A FEW MINUTES. OUTSIDE TEMPERATURE ABOUT 90. *TR

TWO DAYS AGO I WAS DRIVING BY 2014 CX 5 AND HEARD A PEBBLE HIT THE WINDSHIELD. WHEN I ARRIVED AT MY DESTINATION, I CHECKED THE WINDSHIELD AND SAW NO CHIP, NO PHYSICAL DAMAGE. YESTERDAY MORNING WHEN I LEFT THE HOUSE TO GO TO WORK THERE WAS A TWO FOOT LONG CRACK ACROSS THE WINDSHIELD. NEEDLESS TO SAY, I NEEDED TO GET THE WINDSHIELD REPLACED. *TR

STONE HIT WINDSHIELD NEAR WIPERS AND DEVELOPED 3 FT CRACK WITHIN 12 HOURSAFTER OWNING THE CAR ONLY 2 MONTHS. REPLACED IT, THEN 9 MONTHS LATER I GET ANOTHER STONE CHIP ON PASSENGER SIDE ABOUT 6 INCHES FROM EDGE. IT DIDN'T CRACK UNTIL SAFELITE TRIED TO REPAIR. IT SPREAD, BUT CRACK STAYED UNDER THE SIZE OF A DOLLAR BILL. 6 MONTHS LATER IT SPREAD AFTER THE CAR SAT OUT IN THE SUN ON A HOT DAY. SO REPLACED THE WINDSHIELD AGAIN. A FEW WEEKS LATER REALIZE THE NEW WINDSHIELD IS DEFECTIVE - BUBBLES ON THE BOTTOM. SAFELITE REPLACES IT UNDER WARRANTY. ONE MONTH LATER I GET A NEW STONE CHIP DEAD CENTER. I'M GETTING IT REPAIRED. LET'S SEE IF THIS ONE SPREADS. SAFELITE CLAIMS CHIPS NEAR WINDSHIELD EDGE TEND TO SPREAD EASILY. I'VE NEVER REPLACED A WINDSHIELD IN ANY OF MY PREVIOUS 3 CARS ('71 VW SUPER BEETLE, '87 ACURA INTEGRA, '98 SUBARU FORESTER), EXCEPT THE LAST ONE AFTER OWNING IT FOR 14 YRS. IT SEEMS TO ME THERE IS SOMETHING WRONG WITH THE DESIGN OR MAKE OF THESE WINDSHIELDS. *TR

18" WINDSHIELD CRACK DEVELOPED OVERNIGHT FOR NO APPARENT REASON. STARTED FROM TOP CENTER GASKET AND WRAPPED AROUND REAR VIEW MIRROR ATTACHMENT. INTERNET SEARCH REVEALS THAT THIS IS A COMMON EXPERIENCE FOR MAZDA CX-5 OWNERS. *TR

ON THE 4TH DAY OF OWNERSHIP A HORIZONTAL CRACK APPEARED IN WINDSHIELD ORIGINATING FROM THE PASSENGER SIDE WINDSHIELD COLUMN. WITHIN THE FIRST MONTH, A SECOND CRACK ALSO APPEARED ORIGINATING FROM THE CENTER TOP OF THE WINDSHIELD, TRAVELING VERTICALLY. THE WINDSHIELD THEREFORE HAD TO BE REPLACED WITHIN THE FIRST MONTH OF OWNERSHIP. NO ISSUES WITH THE NON-MAZDA WINDSHIELD. *TR

I LEASED A 2014 CX-5 GRAND TOURING IN APRIL 2014. ON 7/21/14 & AT 1800 MILES I NOTICED A LARGE CRACK IN THE WINDSHIELD THAT STARTED FROM THE TOP EDGE AND EXTENDED DOWN BELOW THE REAR VIEW MIRROR. WHEN I INSPECTED THE WINDSHIELD FROM THE OUTSIDE I COULD SEE NO ROCK CHIP. ON 7/25/14 I TOOK THE CAR TO H*** BODY & PAINT AND INQUIRED ABOUT REPLACING THE WINDSHIELD. THE TECHNICIAN THERE SAID IT LOOKED LIKE A PRETTY OBVIOUS CASE OF A STRESS CRACK & TOLD ME TO TAKE IT TO THE DEALER TO SEE IF THEY WOULD FIX IT. THAT SAME DAY I TOOK THE CAR TO THE DEALERSHIP & REPORTED TO THE SERVICE DEPT THAT I HAD A CRACK IN MY WINDSHIELD THAT WASN'T FROM A ROCK CHIP. BUT THE TECH SAID HE COULD SEE THE ROCK CHIP RIGHT AWAY & PERFORMED A "PEN TEST" TO SHOW ME THE ROCK CHIP. HE POINTED THE PEN DIRECTLY TO WHAT HE SAID WAS THE CHIP & I LOOKED AT IT CLOSELY. I SAID, "THAT STILL DOESN'T LOOK LIKE A ROCK CHIP TO ME; IT LOOKS LIKE THE CRACK STARTED FROM THE TOP EDGE UNDERNEATH THE SEAL." THE TECH SAID IT DOESN'T TAKE MUCH AT ALL FOR A CRACK LIKE THAT TO START. I COMMENTED THAT MAZDA MUST USE VERY POOR QUALITY WINDSHIELDS THAT CRACK SO EASILY FROM A ROCK CHIP SO TINY THAT I CAN'T EVEN SEE IT, & WITH ONLY 1800 MILES ON IT. THE TECH SAID I WAS WELCOME TO GET A SECOND OPINION ABOUT THE ROCK CHIP BUT THAT THE MAZDA WARRANTY DOESN'T COVER GLASS ANYWAYS. ON 7/28/14 I TOOK THE CAR TO T***GLASS AND INQUIRED ABOUT REPLACING THE WINDSHIELD. THEY QUOTED ME A PRICE NEAR $400. I SAID, "WHOA, THAT'S A LOT OF MONEY JUST BE

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT NOTICED A STRONG FUEL ODOR IN THE CABIN OF THE VEHICLE AND STATED THAT THE FUEL TANK EMPTIED PREMATURELY. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED A FUEL LEAK. THE DEALER STATED THAT THE FUEL SENSOR WAS DEFECTIVE, BUT THE ORIGIN OF THE FUEL LEAK COULD NOT BE LOCATED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 16,000.

WITHIN A MONTH OF PURCHASING THIS NEW VEHICLE, A FOOT-LONG VERTICAL CRACK IN THE WINDSHIELD DEVELOPED FROM THE SENSOR BOX DOWNWARDS. (AND SPREAD EXTRAORDINARILY QUICKLY FROM THERE.) I WAS DENIED REPLACEMENT BY THE DEALER BECAUSE THEY CLAIMED THERE WAS A CHIP IN THE WINDSHIELD CAUSED BY A SMALL ROCK, THOUGH I DON'T RECALL HITTING ONE. *TR

ROCK CHIP IN WINDSHIELD, THEN SPLIT INTO FOOT LONG CRACK FROM DRIVER'S SIDE A PILLAR. *TR

MY BRAND NEW MAZDA CX5 HAS A DEFECTIVE WINDSHIELD. I CAME OUT ONE DAY, TO FIND AN "S" SHAPED CRACK, WHICH STARTS JUST BELOW THE RAIN SENSOR. PLEASE MAKE MAZDA RECALL AND FIX THESE. THERE ARE NUMEROUS, AS IN 1000'S OF INCIDENTS OF THIS OCCURRING. EITHER THE RAIN SENSOR IS CAUSING PRESSURE WHICH MAKES IT CRACK, OR THE WINDSHIELD IS UNSAFE AND TOO THIN. I HAVE READ STORIES OF PEOPLE PUTTING IN THEIR 2ND ONE ALREADY, ON A BRAND NEW CAR. WHAT IS GOING ON!? MAZDA? I HAVE BEEN LOYAL FOR 20 YEARS. JUST PAID OVER $30K FOR MY NEW ONE, AND THIS.... WHEN I CALLED THE DEALER, I WAS TOLD IT WAS NOT A WARRANTY ISSUE. YES IT IS, WITH 1000'S OF COMPLAINTS, THERE SHOULD BE A RECALL! *TR

FOUND CRACK IN WINDSHIELD UNKNOWN IF IT WAS HIT BY AN OBJECT. HAD TO REPLACE WIND SHIELD. *TR

I AM READING COMPLAINTS ABOUT WINDSHIELDS ON A 2014 MAZDA CX5 AND HAVE A SIMILAR COMPLAINT. WHEN I GOT INTO MY CAR IN THE MORNING TO HEAD TO WORK I NOTICED A LARGE CRACK (ABOUT 2 FEET) IN THE WINDSHIELD. IT HAPPENED OVERNIGHT. I INSPECTED THE WINDSHIELD AND NOTICE A SMALL, SMALL CHIP THE SIZE OF A PIN PRICK ON THE LEFT DRIVER SIDE. SOMEHOW THE SMALL CHIP CAUSED A LARGE CRACK IN THE WINDSHIELD. *TR

I HAVE OWNED MY 2014 CX-5 FOR LESS THAN FIVE MONTHS AND HAVE HAD TO REPLACE MY WINDSHIELD TWO TIMES ALREADY DUE TO "CHIPS" IN THE WINDSHIELD. I HAVE ALSO HAD TO HAVE A CHIP REPLACED AS WELL. THE FIST OCCURRENCE IS WHEN A LARGE CRACK APPEARED IN MY WINDSHIELD AFTER BEING PARKED IN MY PARENTS DRIVEWAY. THE CRACK STARTED FROM THE LEFT SIDE OF THE WINDSHIELD AND ACROSS MEASURING APPROXIMATELY 12 INCHES IN LENGTH. I IMMEDIATELY CALLED THE DEALERSHIP WHERE I PURCHASED THE CAR AND SCHEDULED AN APPOINTMENT. THE SERVICE MANAGER PERFORMED THE "PEN TEST" AND INFORMED ME THAT THE DAMAGE WAS DUE TO A CHIP FROM DEBRIS. I STATED THE CAR WAS PARKED IN A DRIVEWAY AND THERE TO THE NAKED EYE THERE WAS NO CHIP MARK WHATSOEVER. NEEDLESS TO SAY THEY DID NOT COVER IT AND I PROCEEDED WITH A CLAIM TO MY INSURANCE. THEN JUST LAST WEEK I HAD ANOTHER CHIP OCCUR IN THE WINDSHIELD WHICH WAS REPAIRED BY SAFELITE AUTO GLASS. NOW JUST THIS PAST SUNDAY I AM DRIVING ON THE FREEWAY AND HEAR A LOUD POP SOUND. NEXT THING I NOTICE IS A COMMA LIKE CRACK IN MY WINDSHIELD. IN LESS THAN ONE HOUR, THE CRACK HAD SPREAD UP AND ACROSS THE WINDSHIELD BEYOND YOUR TYPICAL CHIP REPAIR. SO AGAIN TODAY I JUST HAD MY SECOND WINDSHIELD INSTALLED IN LESS THAN FIVE MONTHS! MY CONCERN IS NOT ONLY THE QUALITY OF THE CX-5 WINDSHIELDS BUT THE SAFETY OF THE CAR FOR NOT ONLY MYSELF BUT MY FAMILY AT THIS POINT. WITH ALL THE OTHER COMPLAINTS LISTED ON THIS WEBSITE AND OTHER SITES, WHY ISN'T ANYTHING BEING DONE TO INVESTIGATE THIS SERIOUS I

MY CAR WAS PARKED AT THE HOUSE FOR COUPLE OF WEEKS WHILE I WAS AWAY. WHEN I GOT BACK HOME THE WINDSHIELD HAD ABOUT FOOT LONG HORIZONTAL CRACK. IT WAS GOING ACROSS THE WINDSHIELD FROM THE DRIVER SIDE TO ABOUT THE MIDDLE OF THE WINDSHIELD, AND KEPT SPREADING. SINCE THE CRACK IS ON MY EYE LEVEL IT IS OBSTRUCTING THE VIEW. NOT SURE IF THE REASON WAS POORLY DESIGNED WINDSHIELD OR STRUCTURE OF THE VEHICLE. *JS

UPON ENTERING THE VEHICLE AND STARTING CAR IN THE MORNING, WE HEARD A "POP" AND SAW A CRACK SHOOT DOWN FROM THE TOP CENTER OF SEAL DOWN TO MIDDLE OF SMART BRAKING SYSTEM UNIT BEHIND REAR-VIEW MIRROR. THERE, IT STARTS AN S-LIKE SERPENTINE PATH THAT ENDS UP IN THE DRIVERS FIELD OF VIEW. THERE IS NO VISIBLE CHIP ALONG THE PATH OF THE CRACK.THE VEHICLE WAS NOT IN MOTION AND WE WITNESSED THE CRACK OCCUR. THE MAZDA SERVICE MGR SAYS IT'S DUE TO ROAD DEBRIS HIT, BUT THERE IS NO VISIBLE CHIP. HIS "PEN" TEST SIMPLY HIT A MINUTE FRAGMENT THAT WAS POPPED OUT DUE TO THE GLASS CRACKING ITSELF, NOT FROM A DEBRIS HIT. I HAD A SAFELITE TECHNICIAN INSPECT IT AND THEY CONCLUDE IT WAS NOT CAUSED BY A DEBRIS HIT. IMO, THIS IS CLEARLY A MANUFACTURER'S DEFECT THAT MAZDA SHOULD BE ADDRESSING CONSIDERING THERE ARE MANY OTHER COMPLAINTS WITH THE EXACT SAME PROBLEM BOTH HERE AND IN OTHER INTERNET FORUMS. *TR

LEFT SIDE TRIM PIECE ON THE REAR BY THE TIRES SUDDENLY CAME OFF WHILE DRIVING OVER BENICIA BRIDGE ON A BIT OF WIND GUST. AFTER THAT INCIDENT HAPPENED EXITED AND INSPECTED IT IF I HIT ANY DEBRIS AND THERE WAS NO DAMAGE JUST CAME OFF SUDDENLY. *TR

DRIVING ON A GRAVEL ROAD AT LOW SPEED WHEN A PIECE OF DEBRIS KICKED UP FROM AN ONCOMING VEHICLE (ALSO ABOUT 25 MPH) CRACKED THE WINDSHIELD. A STARBURST APPEARED, APPROXIMATELY THE DIAMETER FOR A US PENNY. APPROXIMATELY TWO HOURS LATER, THE CRACK SUDDENLY BURST TO BEING 14-15" LONG AND DRAMATICALLY AFFECTING DRIVER VISIBILITY. I HAVE NEVER HAD A WINDSHIELD SUDDENLY POP LIKE THAT FROM A ROCK CHIP. *TR

LESS THAN A COUPLE OF MONTHS AGO I WAS DRIVING AND A ROCK OR SOMETHING HIT THE CORNER OF THE WINDSHIELD (SOUNDED LITTLE I MIGHT ADD ) A LINE THAT LOOKED LIKE MILK STARTED MOVING ACROSS MY LINE OF VIEW. IT CRACKED ABOUT A 1/2 OF A FOOT LATER IN THE DAY IT EXTENDED TO ABOUT A FOOT AND A HALF. . AGAIN JUST A FEW DAYS AGO (CAR IS 1YEAR 1 MO OLD) THE SAME THING HAPPENED! IT SOUNDED LIKE A SMALL PEBBLE THAT HIT THE WINDSHIELD AND YET IT MANAGED TO CRACK 1/2 FOOT ONLY THIS TIME ON THE OPPOSITE SIDE. I'VE BEEN DRIVING FOR OVER 30 YEARS AND I'VE NEVER HAD THIS HAPPEN ESPECIALLY TWO TIMES WITHIN ONE YEAR YOU WOULD THINK TO CRACK A WINDSHIELD LIKE THAT, IT WOULD TAKE A HARD-HIT. NOT ONLY THAT ..BUT THE FIRST THREE OF FOUR MONTHS I HAD THE CAR TWO CHIPS WERE NOTICED AT THE CAR WASH NEAR THE TOP. I HAD TO CHECK FOR MYSELF I DIDN'T BELIEVE IT. *TR

ON JULY 4, 2014, APPROXIMATELY 10:15 P.M., I WAS DRIVING ABOUT 35 MPH WHEN THE ENGINE RPMS WERE FAR ABOVE THE SPEED I WAS TRAVELING. I LET OFF THE ACCELERATOR, COASTING DOWN A HILL. AT THE BOTTOM OF THE HILL WAS AN INTERSECTION. AFTER A BRIEF STOP FOR TRAFFIC, I PRESSED THE ACCELERATOR. THE ENGINE RESPONDED AND THE POWER TRAIN OR TRANSMISSION DID NOT. I MOVED THE SHIFT LEVER TO NEUTRAL AND BACK TO DRIVE; THE RESULT WAS THE SAME. I THEN TRIED MOVING THE SHIFT LEVER TO M FOR MANUAL. THE M SHOWED BUT NO GEAR WAS INDICATED. I MOVED THE SHIFT TO NEUTRAL AND HAD THE CAR PUSHED TO A PARKING LOT. I MOVED THE SHIFT TO REVERSE AND THE REVERSE WORKED. I MOVED THE SHIFT BACK TO BOTH DRIVE (D) AND M AND AGAIN THE CAR ENGINE ACCELERATED BUT THE TRANSMISSION DID NOT ENGAGE. I SHUT THE CAR OFF A COUPLE OF MINUTES. WHEN I STARTED THE CAR BACK UP, R WORKED, THEN D WORKED. I BEGAN TO DRIVE AGAIN AND THE TRANSMISSION RESPONDED SLUGGISHLY AT FIRST BUT THEN STARTED TO OPERATE NORMALLY THROUGH CITY AND HIGHWAY SPEEDS. I TOOK THE VEHICLE TO THE DEALER FOR SERVICE ON JULY 5 AND EXPLAINED THE SITUATION. I ALSO EXPLAINED HISTORY, INCLUDING FROM MAY 2014 WHEN I TOOK THE VEHICLE IN FOR SERVICE AT JUST OVER 5000 MILES. I EXPLAINED AT THAT TIME THAT THERE WAS ONE INCIDENT WHEN I WAS TRAVELING 65 MPH IN A 75 MPH ZONE, WITH THE ACCELERATOR TO THE FLOOR AND THE CAR WOULD NOT GO FASTER. ANOTHER CX5 PASSED ME ON THE HIGHWAY EVEN THOUGH I WAS TRAVELING ALONE AND THE OTHER VEHICLE HAD MORE PASSENGERS. ON SEVERAL

MAZDA CX-5 HAS A CRACKED WINDSHIELD, WHILE DRIVING THE PRIOR DAY, NOTHING HIT THE WINDSHIELD. THE NEXT MORNING THERE WAS ABOUT A 12" CRACK ON THE PASSENGER SIDE WINDSHIELD. *TR

ONE YEAR AND ONE MONTH AFTER PURCHASE OF MY CX-5, THE WINDSHIELD BEGAN TO CRACK DOWN THE DIRECT CENTER OF THE WINDSHIELD, IN LINE WITH THE RAIN SENSOR AND REAR VIEW MIRROR, TO THE CENTER OF THE WINDSHIELD. OVER THE NEXT WEEK, AS I DISCUSSED TERMS WITH INSURANCE AND MAZDA DEALERSHIP TO UNDERSTAND IF WINDSHIELD REPLACEMENT WAS UNDER WARRANTY, THE CRACK GREW IN A J RETREATING BACK TO THE TOP OF THE WINDSHIELD. IN LENGTH, THE CRACK EXTENDS BETWEEN 10 AND 20 INCHES AT THIS POINT IN TIME AND TECHNICIANS AT SAFELIGHT REPAIR HAVE ENCOURAGED ME TO CONTACT MAZDA REGARDING THIS STRESS FRACTURE THAT DID NOT OCCUR WHILE THE VEHICLE WAS MOVING. THE VALUE OF REPLACEMENT HAS BEEN ESTIMATED TO BE $800 BY TWO SALES REPRESENTATIVES, INDICATING A HEAVY PRICE TO PAY FOR A PART REPLACEMENT ON A LESS THAN 1 YEAR OLD VEHICLE. PLEASE HELP REDUCE THE COST OF THIS REPLACEMENT AND THE FUTURE REPLACEMENTS SHOULD THE STRESS FRACTURE HAPPEN AGAIN AS OTHER RESPONSES ON THE FORUM TESTIFY. THANK YOU. *TR

WITHIN THE FIRST 5 DAYS AFTER PURCHASING THIS VEHICLE A SMALL CRACK APPEARED IN THE LOWER LEFT (DRIVER) SIDE OF THE WINDSHIELD WHICH, BEFORE WE GOT HOME, HAD STRETCHED ACROSS THREE QUARTERS OF THE ENTIRE WIDTH OF THE GLASS. IN ORDER TO REGISTER THE VEHICLE WITH THE US DEPARTMENT OF DEFENSE TO ACCESS MILITARY INSTALLATIONS, WE HAD TO HAVE THE WINDSHIELD REPLACED TO COMPETITION WITH SAFETY STANDARDS. WITHIN FIVE DAYS OF REPLACING THE WINDSHIELD, ANOTHER CRACK FORMED IN THE SAME PLACE AND EXTENDED INTO THE FIELD OF VIEW OF THE DRIVER. *TR

NOT EXACTLY SURE HOW THE WINDSHIELD CRACKED, BUT I WAS CLEANING UP THE CAR AND WENT INSIDE FOR A FEW MINUTES. WHEN I RETURNED I NOTICED TWO CRACKS COMING FROM THE TOP PART OF THE WINDSHIELD. THE CRACKS ARE ABOUT 12 INCHED LONG. IT WAS NOT A PARTICULARLY HOT DAY AND I HAD THE DOORS TO THE CAR OPEN MOST OF THE TIME. WE HAVE THE TOURING PACKAGE ON OUR CX-5 SO ITS A SPECIAL WINDSHIELD THAT NEEDS TO BE ORDERED, NOT A QUICK FIX. WE HAVE ABOUT 12,000 MILES ON THECAR. *TR

WHEN I GOT IN MY CAR I NOTICED A MARK IN THE CENTER OF ON MY WINDSHIELD JUST UNDER THE REAR VIEW MIRROR. I REALIZED IT WAS A CRACK AND WHEN I GOT OUT TO INSPECT IT DISCOVERED THAT IS WAS ABOUT 6 INCHES. IT WAS HIDDEN FROM THE INSIDE BY ALL THE REAR VIEW MIRROR ATTACHMENTS. I COULDN'T LOCATE WHERE SOMETHING HAD HIT THE WINDSHIELD. THE SAFELITE TECH WHO CAME OUT TO SEE IF IT NEEDED TO BE REPAIRED OR REPLACED SAID SHE HAD NEVER SEEN SUCH A CLEAN CRACK AND SAID IT WAS TOO LARGE TO REPAIR. I WAS UNABLE TO GET IT REPLACED BEFORE GOING OUT OF TOWN FOR SEVERAL WEEKS. WHEN I GOT BACK THE CRACK HAD GROWN ANOTHER 12 INCHES JUST WHILE SITTING OUTSIDE. IT WAS IN THE SUN FOR PART OF EACH DAY. THE TECHNICIAN WHO REPLACED MY WINDSHIELD RAN A BALL POINT PEN DOWN THE CRACK AND IT DID HIT A SPOT THAT APPARENTLY WAS FROM SOMETHING HITTING THE WINDSHIELD, BUT YOU COULDN'T SEE IT JUST BY LOOKING. THE NUMBER OF INSTANCES OF THIS HAPPENING MAKES IT APPEAR THAT MAZDA IS MANUFACTURING INFERIOR WINDSHIELDS. I HAVE NEVER SEEN OR HEARD OF A WINDSHIELD THAT WOULD CRACK THAT RAPIDLY OR CLEANLY. *JS

MY CAR WAS PARKED IN A DRIVEWAY FOR A COUPLE MINUTES AFTER BE DRIVEN FOR 30 MINUTES WITH THE A/C ON. THE WINDSHIELD WAS NOT IN DIRECT SUNLIGHT. WHEN I SPRAYED THE TOP OF THE CAR WITH A SMALL AMOUNT OF WATER THE WINDSHIELD CRACKED FROM THE MIDDLE OF THE TOP AND MADE THREE CRACKS DOWN ABOUT 12-16 INCHES LONG EACH. I HAVE DONE THIS WITH MANY CARS THAT HAVE SAT IN DIRECT SUNLIGHT LONGER THAN THIS ONE WAS SITTING THERE AND NEVER HAD THIS ISSUE BEFORE. THEN WHEN I WENT TO GET MY REPLACEMENT, AFTER WAITING 2 WEEKS, THE DEALERSHIP INFORMED THE PLACE I WAS GETTING IT DONE THAT IT HAD ARRIVED BROKEN TO THEIR FACILITY AND IT WOULD BE ANOTHER WEEK BEFORE I COULD GET ANOTHER ONE. EVEN THE WORKER AT THE GLASS PLACE SAID THAT THESE WINDSHIELDS ARE EXTREMELY THIN. THERE IS OBVIOUSLY A HUGE PROBLEM IF EVEN THE DEALERSHIP CAN'T SHIFT IT WITHOUT IT GETTING BROKEN. *TR

I WAS HEADING HOME FOR LUNCH WHEN AS I TURNED ON TO MY ROAD I HEARD A POP BUT DIDN'T SEE ANYTHING. ONCE I GOT HOME I INSPECTED THE CAR WHEN I SAW THE WINDSHIELD CRACKED. THE CAR HAD JUST CAME OUT IN MY TOWN N I WAS THE SECOND ONE TO BE DRIVING ONE. ONLY HAD IT FOR 2 DAYS. WHEN I RETURNED TO THE COMPANY THEY SAID I HAD TO PAY FOR A NEW WINDOW WHICH SINCE IT WAS TOO EARLY FOR AFTERMARKET COMPANIES TO MAKE ONE HAD TO BUY THEIR $800.00 WINDSHIELD. EXTREMELY UPSET BECAUSE THIS NEVER HAPPENED TO MY PASS 2 VEHICLES FOR NO REASON. *TR

IN ABOUT ONE YEAR AND 12,000 MILES THIS IS THE SECOND CRACKED WINDSHIELD I HAVE HAD. THIS TIME I WAS DRIVING AND HEARD A POP. ONE MINUTE LATER, THERE WAS A CRACK AT THE BOTTOM OF THE WINDSHIELD. NO HITS BY A ROCK, NOTHING. THIS IS AN STRUCTURAL PART OF THE CAR THAT IS FAILING CONSTANTLY, ACCORDING TO OTHER MAZDA OWNERS AND MAZDA IS LOOKING THE OTHER WAY AND DENYING THAT THEY HAVE A PROBLEM. AS SOMEBODY HAS SAID, IT IS PROBABLE THAT IN ORDER TO SAVE WEIGHT THEY MADE THE WINDSHIELD TOO THIN, AND IT FAILS AFTER A FEW MONTHS OF SERVICE DUE TO EXCESSIVE STRESS. WHEN YOU GO TO THE DEALER, THEY RUN THE "PENCIL TEST", AN IDIOTIC WAY TO TEST STRESS AND THEY TELL YOU THAT A ROCK HIT YOUR CAR. *TR

ON 2014 MAZDA CX-5, I HAVE CRACKED 3 WINDSHIELDS IN 11 MONTHS. THE FIRST AFTER ONLY 3 WEEKS ON THE ROAD, LESS THEN 800 MILES ON THE CAR. THE SECOND AT 7 MONTHS, APPROX. 11,000 MILES, AND THE THIRD AT 11 MONTHS, 22,000 MILES. DRIVING THE EXACT SAME ROUTE FOR 14 YEARS AND ONLY CRACKED ONE WINDSHIELD BEFORE, IN A CONSTRUCTION ZONE. THERE IS SOMETHING WRONG WITH THE DESIGN OF THE WINDSHIELD OR THE CAR. I HAVE ASKED THE DEALER, BUT THEY WON'T SAY ANYTHING, SO THAT IS WHY I AM CONTACTING YOU. I DON'T HAVE VIN HANDY RIGHT NOW, BUT CAN GET IT WITH A FEW MINUTES NOTICE. THANK YOU FOR YOUR TIME. *TR

TL* THE CONTACT OWNS A 2014 MAZDA CX5. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE GEAR SHIFTER BUTTON FAILED. THE BUTTON WOULD DISENGAGE THE GEAR SHIFTER FROM DRIVE TO NEUTRAL. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSIS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,500 AND THE CURRENT MILEAGE WAS 3,000.

LAST YEAR JUST AFTER A MONTH OF OWNERSHIP I WAS STOPPED AT TRAFFIC LIGHT. THE ENGINE BEGAN TO RACE AND THEN SLAMMED SO HARD THE BRAKES SQUEALED. IT FELT LIKE I HAD BEEN REAR ENDED. I PUT THE VEHICLE INTO PARK, SHUT IT OFF AND GOT OUT TO INSPECT MY VEHICLE. THE PERSON BEHIND ME WAS NOT CLOSE ENOUGH TO COME IN CONTACT WITH MY VEHICLE AND THERE WAS NO DAMAGE. MY PASSENGERS AND MYSELF WERE SHOCKED BY THE FORCE. I ASSOCIATED THIS EVENT WITH THE VEHICLE BEING BRAND NEW AND MAYBE SOMETHING JUST GOT STUCK. THE SUV AT THIS TIME HAS LESS THAN 500 MILES ON IT. DURING THIS PAST WINTER I AM STARTING TO NOTICE THE VEHICLE HESITATING AT TIMES AND A STRANGE CLUNK SOUND IN THE REAR END. IT HESITATES OFTEN BUT THE CLUNK SOUND IS RANDOM. AGAIN ON MAY 4,2014 I WAS STOPPED IN TRAFFIC ON A BUSY HIGHWAY AND THE ENGINE BEGAN TO RACE THE VEHICLE THEN SLAMMED WITH ENOUGH FORCE TO MAKE THE BRAKES SQUEAL AND JERK THE PASSENGERS AND MYSELF FORWARD. WITH THIS NOW HAPPENING A SECOND TIME I AM FEARFUL TO DRIVE THIS VEHICLE. I DO NOT FEEL SAFE. *TR

CAR WAS PARKED AT WORK AND CAME OUTSIDE TO FIND A CRACK DOWN THE MIDDLE OF THE WINDSHIELD FROM THE UPPER FRAME DOWN APPROXIMATELY 16 INCHES AND THEN CURVING BACK UP. I BROUGHT THE VEHICLE TO THE DEALERSHIP TO INSPECT THE CRACK AND WAS TOLD IT WAS CAUSED BY A ROCK BUT THERE WAS NO SIGN OF IMPACT. AT THE TIME OF REPLACEMENT BY SAFELITE, DURING INSPECTION PRIOR TO REMOVAL, I WAS TOLD IT WAS ABSOLUTELY A STRESS FRACTURE AND NOT ROCK DAMAGE, INDICATING A MANUFACTURING DEFECT. THE VEHICLE HAD APPROXIMATELY 1300 MILES ON IT AT TIME OF INCIDENT. THIS IS A FACTORY DEFECT AND MAZDA IS NOT TAKING RESPONSIBILITY FOR THE ISSUE. *TR

THE FIRST INCIDENT WAS WHEN I STARTED THE ENGINE, THE ENGINE WARNING LIGHT AND ALL OTHER WARNING LIGHTS(SBC, ABS, ETC.) CAME ON. I CALLED THE MAZDA SERVICE FOR AN APPOINTMENT SEVERAL DAYS LATER AND I WENT TO SERVICE FOR A PROBLEM, THE GUY WHO IN CHARGE TOLD ME SINCE THE ENGINE LIGHT CAME OFF WE CAN'T DO ANYTHING. SO THEY JUST DID CHANGE MY OIL AND LEFT. SECOND TIME HAPPENED WITH SAME PROBLEM, I WENT TO MY BUDDY(MECHANIC) AT OTHER CAR SERVICE HE TOLD ME THE GUY TOLD ME WAS WRONG BECAUSE EVERY CAR HAS A COMPUTER CHIP THAT RECORDS EVERY PROBLEM. ANYWAY, MY BUDDY DIAGNOSED MY MAZDA CX-5 AND TOLD ME THAT MY CAR HAS A BAD OR WEAK TRANSMISSION SIGNAL THAT CAUSED THE ENGINE SHUT OFF SO I WENT TO MAZDA SERVICE FOR SECOND TIME WITH SAME PROBLEM, THEY DIAGNOSED AND TOLD ME THAT IT WAS THE WEAK TRANSMISSION SIGNAL SO THEY HAD TO REPROGRAM IT. ON APRIL 26, 2014, APPROXIMATELY 5:00AM I WAS DRIVING ON HWY. ABOUT 60 MPH AND SUDDEN ALL THE WARNING LIGHTS INCLUDE ENGINE LIGHT CAME ON BUT THIS TIME ENGINE DIDN'T SHUT OFF BUT TRANSMISSION HAD NO CONTROL TO ITSELF. I WAS SO SCARE AND ALL MY FRIENDS WHO WERE WITH ME GOT SCARED ALSO BECAUSE IT WAS RAINING HARD EARLY MORNING. I HAD TO PULL OVER TO SERVICE ROAD THEN I MADE A COMPLETED STOP BUT THE TRANSMISSION DIDN'T START WITH 1ST GEAR. IT FELT LIKE IT STUCK ON 6TH GEAR SO I HAD TO PRESS ACCELERATOR ALL THE WAY TO KICK TO IT. THIS IS THE THIRD TIME HAPPEN TO ME I DON'T FEEL COMFORTABLE WITH MY CX-5. I TOOK IT TO THE THIRD TIME SERVICE FOR SAME PROBL

WINDSHIELD CRACK FOR NO APPARENT REASON RIGHT SIDE CENTER RUNNING 1 FOOT 1/2 TOWARD CENTER. *TR

TL* THE CONTACT OWNS A 2014 MAZDA CX5. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE SUDDENLY ACCELERATED WITHOUT ANY WARNINGS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 1,500.

FRONT WINDSHIELD CRACKED WHILE PARKED IN GARAGE. CRACK SEEMS TO START FROM THE TOP CENTER UNDER THE SENSOR BOX. NO EVIDENCE OF A ROCK CRACK. DEFECT OR STRESS FROM THE EQUIPMENT BOX UNDER THE WINDSHIELD. *JS