2014 Mazda CX-5 complaints

LATCH ON THE DRIVER-SIDE, REAR FOLDING SEAT WON'T ENGAGE. I FOLDED THE SEAT-BACK FORWARD TO CREATE MORE CARGO ROOM. AFTERWARD, WHEN I FOLDED IT UPRIGHT THE LATCH THAT IS SUPPOSED TO LOCK IT IN AN UPRIGHT POSITION WOULD NOT ENGAGE. I TRIED MANY TIMES TO HAVE IT LATCH AND LOCK, BUT IT WOULD NOT DO SO AND IT JUST FLOPPED FORWARD. I WENT ON-LINE AND FOUND THAT OTHER CX-5 OWNERS HAVE HAD THE SAME PROBLEM. THIS CREATES A SAFETY ISSUE FOR PERSONS RIDING IN THE REAR SEAT.

CAR WILL NOT TURN OFF WHEN BRAKE IS PRESSED, CAR IS IN PARK AND I HIT THE POWER OFF BUTTON. LEAVING CAR RUNNING IN GARAGE - VERY UNSAFE. NOT THE ONLY ONE... HERE IS A LINK TO SITE WITH 100'S OF PEOPLE WITH SAME ISSUES. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T49115_DS799849

CHECK ENGINE LIGHT AND A/T WARNING LIGHT REMAIN ON. UNEXPECTED ISSUE DOES NOT APPEAR TO HAVE ANY CAUSE THAT IS BASED ON DRIVER USAGE OF VEHICLE. OEM BLOGS FOR VARIOUS OWNERS OF THIS MODEL APPEAR TO HAVE SIMILAR ISSUES. MANUFACTURER IS CHARGING CUSTOMERS TO UPDATE THE TCM AND PCM CODES ON PROGRAMMING BOARDS, FOR AN ISSUE IT IS AWARE OF. CODES APPEAR TO ARISE RANDOMLY, AND NOT AS PART OF VEHICLE BEING IN MOTION.

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. ON SEVERAL OCCASIONS, WHEN THE VEHICLE WAS STARTED, THE IGNITION REMAINED IN THE ON POSITION. OVER THE COURSE OF TIME, THE CONTACT HAD TO REPLACE THE BATTERY DUE TO THE FAILURE. NORTH SHORE MAZDA (84 NEWBURY ST, DANVERS, MA 01923, (978) 619-0220) WAS CONTACTED. THE CONTACT WAS INFORMED THAT THERE WAS A TECHNICAL SERVICE BULLETIN; HOWEVER, THE DEALER WAS NOT OBLIGATED TO REPAIR THE VEHICLE AND STATED THAT IT WAS NOT COVERED UNDER THE EXTENDED WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE ON 02/27/2018 AND REFUSED TO AUTHORIZE THE NECESSARY REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 23,033. *TT *TR

I WAS DRIVING ON A MAIN ROAD AND ALL OF A SUDDEN IT SEEMS AS IF THE CAR LOST POWER (2014 MAZDA CX-5 GRAND TOURING). I COULD NOT ACCELERATE AND A LOT OF THE LIGHTS ON THE DASH LIT UP (TPMS, TRACTION CONTROL, CHECK ENGINE LIGHT). THANKFULLY I WAS ONLY A MILE FROM HOME AND WAS ABLE TO TURN AROUND AND MAKE IT HOME, BUT I COULD HAVE BEEN IN A SERIOUS ACCIDENT WITH MY INFANT IN THE CAR AS I WAS ABOUT TO GET ON THE HIGHWAY. I WAS ONLY ABLE TO GO ABOUT 10 MPH, CAR KEPT REVVING, SPUTTERING AND VIBRATING. ONCE I GOT HOME I SHUT THE CAR OFF FOR A FEW MINUTES. IT STARTS NO PROBLEM BUT SAME LIGHTS KEEP FLASHING AND I FEEL THE WHOLE CAR VIBRATING, I DON'T FEEL SAFE IF THIS CAR. THIS IS A SERIOUS SAFETY ISSUE, CAR IS ONLY 3 YEARS OLD WITH 50,000 MILES ON IT, IT IS NOT NORMAL FOR A CAR TO COMPLETELY LOSE POWER TO THE POINT WHERE IT ALMOST COMES TO A COMPLETE STOP. MAZDA NEEDS TO ISSUE A RECALL BEFORE SOMEONE GETS INTO A SERIOUS ACCIDENT BECAUSE OF THIS!

ACCELERATED FROM A TRAFFIC LIGHT AND CHECK ENGINE AND TRACTION CONTROL LIGHT CAME ON AND CAR WOULD NOT ACTUALLY ACCELERATE. LUCKILY I WAS IN FRONT OF MY WORKPLACE, BUT EARLIER DURING THE DRIVE, THE BLUETOOTH CONSOLE POWERED COMPLETELY DOWN AND RESTARTED ITSELF. NOT SURE IF ELECTRICAL OR WHAT. VERY SCARY.

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED THAT THE ENGINE INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO TURN OFF. THE CONTACT HAD TO MANEUVER THE GEAR SHIFTER IN ORDER FOR VEHICLE TO SHUT DOWN. THE VEHICLE WAS TAKEN TO DESTINATION KIA (760 CENTRAL AVE, ALBANY, NY 12206) AND WAS INFORMED THAT THE ENGINE COOLING SYSTEM NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT WAS REFERRED TO THE LOCAL MAZDA DEALER. THE VEHICLE WAS TAKEN TO DEPAULA FORD (799 CENTRAL AVE, ALBANY, NY 10206) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 84,432.

WHEN I PUT MY CAR IN PARK AND GO TO TURN THE CAR OFF, IT WON'T TURN OFF. I THEN HAVE TO PUT IT IN REVERSE AND FORCEFULLY PUSH FORWARD AND LEFT (SOMETIMES 5+ TIMES) AND THEN EVENTUALLY IT WILL ALLOW ME TO TURN OFF THE CAR. I LOOKED IT UP ON THE INTERNET AND I SAW THAT THERE WERE MANY OTHERS HAVING THE SAME PROBLEM. MY CAR IS ONLY 4 YEARS OLD AND THIS HAS BEEN HAPPENING FOR THE PAST YEAR.

I RECEIVED A LEGAL NOTICE FOR DEFECTED AIRBAG( TAKATA AIRBAG INFLATORS) AND I BELIEVE THAT MY VEHICLE, MAZDA CX-5 IS ON YOUR RECALL LIST BUT WHEN I CONFIRMED WITH MAZDA DEALERSHIP, THEY TOLD ME THERE IS NO RECALL FOR AIRBAG. SO I WANT TO KNOW WHO IS CORRECT OR NOT. SINCE I RECEIVED THE NOTICE I'VE BEEN CONCERNING ABOUT IT.

THE CAR WILL NOT COMPLETELY SHUT OFF. WHEN PARKING THE PUSH BUTTON ON/OFF SWITCH IS PRESSED. THE CAR ENGINE SHUTS OFF BUT POWER IS STILL TURNED ON. THIS HAPPENS RANDOMLY. IT HAS TAKEN AS MUCH AS 20 MINS OF DRIVING IN A PARKING LOT TO TRY AND GET THE CAR TO SHUT OFF. FIRST NOTICED IN JUNE, IT IS NOT OCTOBER AND IT SEEMS TO HAVE GOTTEN WORSE.

WHILE COMING THROUGH A CAR WAS MY SUN ROOF SHATTERED WHEN IT CAME TO THE DRYING CYCLE. LUCKILY I WASN'T IN THE CAR.

WHEN I START THE CAR ALL THE DASH LIGHTS ILLUMINATED AND STAYED ON AS I DROVE THE CAR. WHEN I TURNED ON THE RIGHT TURN SIGNAL ALL THE WARNING LIGHTS FLASHED RAPIDLY THE NAVIGATION, ELECTRICAL SYSTEM SHUT DOWN AND THE CAR STARTED TO DIE. THE SERVICE ENGINE LIGHT STAYS LIT THE WARNING ABOUT A POWER STEERING FAILURE, BRAKE FAILURE AND KEYLESS ENTRY PROBLEM, ABS, SPEED MONITORING TIRE PRESSURE ALL COMES UP IN THE WARNING AREA. THE POWER STEERING DOES FAIL MAKING IT HARD TO TURN. IN DOING RESEARCH ON THE ISSUE IT COMES FROM A FAULTY GROUND CABLE ISSUE ON THE RIGHT SIDE OF THE CAR. I HAVE HAD THIS OCCUR 3 DIFFERENT TIMES NOW ON THIS CAR.

VEHICLE LOST POWER AND WOULD NOT ACCELERATE, CHECK ENGINE, TMPS AND TRACTION CONTROL LIGHTS ILLUMINATED ON THE DASH. LUCKILY DIDN'T HAPPEN ON A HIGHWAY. IGNITION COIL AND SPAR PLUG WERE REPLACED. CAR MILEAGE 48000, SPARK PLUGS SHOULD LAST TO 75000 MILES ACCORDING TO MANUFACTURER.

THE PASSENGER AIRBAG LIGHT CAME ON AND CONTINUES TO FLASH. WENT TO DOLAN MAZDA DEALERSHIP TO DETERMINE THE ISSUE. THE PASSENGER AIRBAG SENSOR WAS BAD. NEEDS TO BE REPLACED. EVIDENTLY, THIS HAS HAPPENED ON OTHER VEHICLES. THE CAR IS NOT EVEN 4 YEARS OLD YET. THE SENSORS SHOULD LAST LONGER THAN THAT.

SINCE WE BOUGHT THIS CAR, THE BATTERY GOES DEAD IF NOT DRIVEN IN 1 TO 2 WEEKS. WE CHARGE IT AND THEN WE CHECK THE BATTERY AND IT'S O.K. OF COURSE IT IS STATIONARY AND CAN'T BE DRIVEN. WHAT IT CAUSING IT TO DIE SO QUICKLY - CAN'T DRIVE IT IF IT DOESN'T START.

TL* THE CONTACT'S DAUGHTER OWNS A 2014 MAZDA CX-5. WHILE DRIVING, THE CONTACT HEARD A CLICKING NOISE UNDER THE HOOD OF THE VEHICLE. THE CONTACT COULD NOT DETERMINE THE LOCATION OF THE CLICKING NOISE. THE TRACTION CONTROL AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. ON ANOTHER OCCASION, THE CONTACT'S DAUGHTER ATTEMPTED TO START THE VEHICLE, BUT IT FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BATTERY DRAINED DUE TO IT NOT GROUNDING ONE OF THE CIRCUITS. ALSO, THE POWER CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE INDEPENDENT MECHANIC STATED THAT NO PARTS WERE AVAILABLE TO REPAIR THE VEHICLE AT ANY OF THE LOCAL DEALERS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED THAT AFTER DEPRESSING THE ON/OFF BUTTON TO TURN THE VEHICLE OFF, THE ENGINE WOULD SHUT OFF BUT THE VEHICLE WOULD REMAIN ON. WHILE THE ELECTRONICS WERE STILL ON, THE VEHICLE WAS UNABLE TO BE REMOTELY LOCKED. THE CONTACT MENTIONED HE WAS AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH UNIT WAS FAULTY AND NEEDED TO BE REPLACED. NO FURTHER INFORMATION WAS AVAILABLE. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 60,000.

THE REAR BRAKE PADS ON MY MAZDA CX 5 GRAND TOURING MODEL IS WORN OUT TO (0.2 PER DEALER) AT APPROX 34000 MILES. NOTICED THE PROBLEM WHEN THE CAR STARTED MAKING A GRINDING NOISE FROM THE REAR. BEFORE THIS THERE WAS A VERY STRONG VIBRATION OF STEERING WHEN BRAKING AT SPEEDS OF 55 PLUS MPH. THIS IS VERY UNUSUAL IN MY EXPERIENCE THAT A CAR WHICH IS ABOUT 2 YEARS OLD NEEDS NEW BRAKE PADS AND ROTORS REPLACED. MAZDA WEBSITE HAD SOME INFORMATION HTTP://WWW.CARCOMPLAINTS.COM/MAZDA/CX-5/2013/BRAKES/SERVICE_BRAKES.SHTML. BRAKE ROTORS WERE REPLACED BY MAZDA AT 34000 MILES, NOT MY CAR IS AT 56000 MILES AND INITIAL SYMPTOM WITH THE STRONG VIBRATION OF THE STEERING WHEEL WHEN BRAKING IS REAPPEARING. THIS SEEMS TO INDICATE AN INHERENT PROBLEM WITH THIS MODEL PER INDEPENDENT MECHANICS.

THERE IS A CONSTANT RATTLING NOISE WHICH SEEMS TO BE ARISING FROM WITHIN THE REAR PASSENGER AREA OF THE VEHICLE. DEALER HAS NOT BEEN ABLE TO IDENTIFY THE SOURCE OF THE NOISE AND ADVISE ON A RESOLUTION. THIS STARTED ABOUT AFTER 2 YEARS OF USE OF BRAND NEW VEHICLE.

ALL SEATS STARTED PRODUCING A SQUEAKING NOISE AFTER A COUPLE OF YEARS OF USE.

VEHICLE HAS RECENTLY BEGAN TO NOT TURN OFF COMPLETELY WHEN THE START/STOP BUTTON IS PRESSED WHILE THE VEHICLE IS IN PARK. IT STAYS IN THE ACCESSORIES MODE WITH SOME INSTRUMENTS AND ACCESSORIES STILL ON AND CAN NOT BE LOCKED. IF LEFT IN THIS CONDITION, THE BATTERY WILL DRAIN AND THE CAR IS UNLOCKED AND CAN BE ENTERED. TO RESOLVE THIS, THE TRANSMISSION HAS TO BE SHIFTED IN AND OUT OF PARK UNTIL THE VEHICLE CAN BE TURNED OFF. THIS CAN TAKE FOUR OR FIVE OR MORE ATTEMPTS. SOMETIMES, THE VEHICLE HAS TO BE MOVED SLIGHTLY IN ORDER FOR THIS TO OCCUR.

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TPMS (TIRE PRESSURE MONITORING SYSTEM) FAILS REPEATEDLY ON THIS AND OTHER MODELS OF MAZDA; REQUIRED TO BE OPERATING FOR SAFETY INSPECTION, BUT DOES NOT WORK. REPLACEMENT ANNUALLY AT INSPECTION TIME IS NOT SAFE, BUT SEEMS TO BE THE ONLY ANSWER - THEY COST OVER $100 EACH TO REPLACE!

THE REAR WINDOW SHATTERED SPONTANEOUSLY. WHILE PARKED.

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/13/17*LJ *AS

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHILE DRIVING ON I95 NORTH AT APPROX. 55-60MPH AND BETWEEN FOREST HILL AND SOUTHERN BLVD, THE VEHICLE HIT A PIECE OF WOOD OR METAL THAT WAS ON THE ROAD. THE FRONT WHEEL CRACK IN HALF. CONCERN WITH STRUCTURAL INTEGRITY OF THESE WHEEL.

SAFETY RECALL 9916H, NHTSA NO. 16V-644. LIFT GATE STAY DAMPER WAS RECALLED IN SEPT. 2016 BUT NO PARTS WERE AVAILABLE FOR THE SAFETY RECALL AT THAT TIME. IT IS NOW 7 1/2 MONTHS LATER AND STILL NO PARTS ARE AVAILABLE. AN UNREASONABLE AMOUNT OF TIME HAS PASSED ON A REPLACEMENT PART THAT IS CONSIDERED A SAFETY ISSUE.

I NEED TO SHIP MY CAR OVERSEAS AND THERE IS A RECALL NOTICE, BUT MAZDA CAN NOT FIX IT. I NEED TO HAVE THIS RECALL NOTICE RESOLVED IN ORDER TO SHIP MY CAR. I AM BEING PREVENTED FROM SHIPPING THE CAR. PLEASE RESOLVE THIS IMMEDIATELY.

SEPT 06, 2016 MANUFACTURER RECALL NUMBER9916H NHTSA RECALL NUMBER16V-644 RECALL STATUS RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE VIN: [XXX] COMPLAIN: I BOUGHT THIS CAR IN 27-FEB-2017. DEALER HIDE THAT THERE WAS A OPEN SAFETY RECALL ASSOCIATED WITH THIS VEHICLE. I RECENTLY CAME TO KNOW ABOUT THIS. WHEN I TRIED TO CONTACT DEALER (NORTHTOWN AUTO) THEY SAID CONTACT MAZDA DIRECTLY. WHEN I TALKED TO MAZDA THEY SAID THEY ARE NOT MANUFACTURING THESE PARTS ANYMORE, SO THEY DON'T KNOW HOW LONG IT WILL TAKE TO FIX THIS. IT COULD BE 1 YEAR OR MORE THAN THAT. IT'S BEEN 7MONTH RECALL REPORTED AND THEY DON'T HAVE ANY PLAN TO FIX IT YET. DURING OUR CONVERSATION I FIGURE OUT THEY ARE NOT SERIOUS ABOUT THIS ISSUE BECAUSE ACCORDING TO THEM IT'S NOT A DIRECT THREAD TO LIFE. I SURPRISED THEY DON'T EVEN CARE FOR THIS RECALL. I WOULD LIKE TO REQUEST YOU TO TAKE A LOOK INTO THIS ISSUE. I HAVE LITTLE CHILDREN IN FAMILY WHO RIDE MY CAR. I DON'T WANT TO COMPROMISE THEIR SAFETY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE VIN TOOL CONFORMS PART NOT AVAILABLE UPDATED 06/13/17*LJ *CN

NO RESOLUTION TO NHTSA CAMPAIGN NUMBER 16V644000 (6 MONTHS SINCE NOTICE)

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER AND DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (LATCHES/LOCKS/LINKAGES) FOR THE DOOR HATCH; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/02/2017 *JS

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/17/17*LJ *CN

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE: BODY) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. WHILE REVERSING THE VEHICLE, THE BRAKES MADE NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT WATER ENTERED AND CAUSED THE CALIPERS TO RUST. THE BRAKES WERE DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.

THE BRAKE PEDAL IS SEVERAL INCHES HIGHER THAN THE GAS PETAL IN THIS VEHICLE. IT SLOWS DOWN REACTION TIME WHEN REACTING TO AN EMERGENCY SITUATION. I WAS BACKING INTO A PARKING SPACE. A VEHICLE WENT AROUND ME. I NOTICED THE VEHICLE, BUT WHEN I TRIED TO QUICKLY MOVE MY FOOT TO THE BRAKE MY FOOT GOT HUNG UP ON THE BRAKE PEDAL. THERE WAS AN ACCIDENT WITH NO INJURIES. THE ACCIDENT COULD HAVE BEEN AVOIDED IF I WAS ABLE TO HIT THE BRAKES. AFTER THE ACCIDENT I SAT IN THE PARKING LOT TO ANALYZE AND CORRECT MY MUSCLE MEMORY AND PRACTICE MOVING MY FOOT QUICKLY FROM GAS TO PEDAL. I REALIZED IT TOOK MUCH EFFORT, CONCENTRATION AND QUITE A STRETCH TO GET GET MY FOOT TO THE PEDAL QUICKLY. THE PEDALS SHOULD BE EVEN, OR VERY CLOSE TO EVEN. I DON'T KNOW WHY SOMEONE WOULD THINK THIS IS BETTER, BUT IF IT'S A PREFERENCE THERE SHOULD BE AN ADJUSTMENT. EVEN SHOULD BE THE FACTORY DEFAULT. IT'S COMMON SENSE YOU CAN MOVE MORE QUICKLY STRAIT ACROSS THAN UP AND OVER. THE UNADJUSTIBLE FACTORY POSITION IS OK FOR STANDARD TRAFFIC SITUATIONS, BUT WHEN IN AN UNEXPECTED ENERGENCY SITUATION IT SLOWS DOWN YOUR REACTION TIME CONSIDERABLY. MAZDA SAYS IT'S NORMAN AND ALL NEW CARS ARE THIS WAY. I SAID THAT DOESN'T MAKE IT CORRECT OR ANY LESS OF A SAFETY CONCERN. WHY MAKE A CHANGE THAT SLOWS DOWN REACTION TIME? *TR

FRONT AND REAR BRAKE ROTORS WARPED AND PITTED AT 31,000 MILES. WE HAD THEM REPLACED IN MARCH 2016. IN DECEMBER 2016, (37,000 MLS) WE HAD INTERMITTENT RUMBLING IN THE BRAKES - PARTICULARLY BRAKING AT 50 + MPH. ALL THE NEW ROTORS WARPED AND WE HAVE HAD TO HAVE THEM REPLACED. HAVE OTHER OWNERS REPORTED SIMILAR ISSUES?. ARE THE BRAKES FOR THIS MODEL OF CAR UNDERSPECIFIED? IS THE STEEL OF POOR QUALITY?

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V644000 (AIR BAGS) WAS RECEIVED IN SEPTEMBER. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

REAR LIFT GATE MAY FALL IF LIFT GATE STAYS CORRODE DEALERSHIP SEND A LETTER NOTIFYING OF SUCH RECALL, THEREFORE CALLED FOR SERVICE APPOINTMENT AND WAS INFORMED THERE ARE NO PARTS IN FOR THIS SERVICE OF RECALL. I THEN QUESTIONED WHEN WILL THEY RECEIVE AND WAS INFORMED THERE IS NO DATE. 6750 W. 95TH ST., OAK LAWN, IL 60453 SERVICE: (708) 233-7700 | WWW.OAKLAWNMAZDA.COM

RIGHT REAR TIRE UNEXPECTEDLY BLEW OUT WITH NORMAL STREET DRIVING AT 40 MPH. NO HAZARDS WERE STRUCK. LOST CONTROL OF CAR. TREAD COMPLETELY SEPARATED FROM BELT.

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT BELT HAD DIFFICULTY LATCHING AND WOULD UNLATCH INDEPENDENTLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/05/2017*CT

WHEN CAR SHIFTED TO PARK IN ORDER TO SHUT DOWN ENGINE, THE VEHICLE OFTEN DOES NOT DETECT THE FACT THE CAR IS PARK WHEN BUTTON IGNITION IS PRESSED. MESSAGE APPEARS ON DASH SAYING TO SHIFT TO PARK ALTHOUGH IT IS ALREADY IN PARK. REQUIRES USER TO MOVE SHIFTER OUT OF PARK AND THEN BACK INTO PARK ORDER FOR CAR TO REGISTER PARK FOR TURNING OFF AUXILLARY POWER. IF DRIVER IS NOT ATTENTIVE TO DASH MESSAGE OR DING WHEN EXITING CAR POWER REMAINS ON AND BATTERY IS DRAINED RESULTING IN DEAD BATTERY.

THE HEADREST TILTING FORWARD IS TENSING MY NECK AND SHOULDERS SIGNIFICANTLY. I CANNOT GET COMFORTABLY POSITIONED. THIS IS ESPECIALLY AN ISSUE WHEN DRIVING FOR AN HOUR OR MORE. I HAD A CERVICAL FUSION AND THE FORWARD TILT OF THE HEADREST CAUSES MY HEAD TO TILT FORWARD UNCOMFORTABLY. AND I AM FORCED TO TILT THE SEAT BACK MORE SO THE HEADREST DOESN'T TOUCH MY HEAD, WHICH REDUCES BACK SUPPORT AND IS LESS SAFE THAN BEING MORE UPRIGHT. MY PREVIOUS VEHICLE WAS A 2001 DAKOTA. THOSE HEADRESTS WERE INLINE WITH THE SEAT BACK. MY UNDERSTANDING IS THAT THE TILT IS FOR SAFETY, BUT IT IS SO UNCOMFORTABLE THAT I'M LOOKING INTO WAYS TO ALTER IT. I'VE TRIED REVERSING THE HEADREST BUT NOW MY HEAD IS 4-5" AWAY.