No owner complaints are on file for this vehicle. It has been recalled 7 times.
7 safety recalls
Part 573 reports
Parking Brake21V953000
Filed Dec 9, 202120,668 vehiclesMack Trucks, Inc.
Defect. Mack Trucks, Inc. (Mack) is recalling certain 2008-2019 TerraPro (MRU) and 2019-2022 TerraPro (TE) vehicles. A brake control valve air leak into the attached exhaust hose can create excessive back pressure, causing the parking brake to release unexpectedly.
Risk. The unexpected release of the parking brake may allow the vehicle to rollaway, increasing the risk of a crash.
Remedy. Dealers will remove the exhaust tube and fitting from the valve, free of charge. Owner notification letters were mailed February 8, 2022. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0433.
Electrical System12V519000
Filed Oct 18, 2012260 vehiclesMack Trucks, Inc
Defect. Mack Trucks is recalling certain model year 2008-2009 GU, LEU, and MRU trucks, manufactured from December 12, 2007, through May 8, 2008 and equipped with a certain focal mounted retarder control box. The control box may lose its electrical ground.
Risk. If the control box loses ground, it may have localized overheating. This could lead to a vehicle fire.
Remedy. All affected vehicles were sold to one customer that has already been notified. An official owner notification letter will be mailed to the one customer in early November 2012. Mack will replace the suspect control box on the affected vehicles, free of charge. Owners may contact Mack Trucks at 1-800-866-1177.
Suspension › Front12V067000
Filed Feb 21, 20124,032 vehiclesMack Trucks, Inc
Defect. MACK IS RECALLING CERTAIN MODEL YEAR 2009-2011 MRU AND MODEL YEAR 2010-2011 LEU VEHICLES, MANUFACTURED FROM JANUARY 1, 2009, THROUGH SEPTEMBER 30, 2010 BECAUSE THE FRONT AXLE MAY CRACK AND FRACTURE.
Risk. COMPLETE FRACTURES CAN CAUSE THE DRIVER TO LOSE CONTROL OF THE VEHICLE, INCREASING THE RISK OF A CRASH.
Remedy. MACK WILL NOTIFY OWNERS, AND REPLACE THE AXLE BEAMS ON AFFECTED VEHICLES WHEN SUFFICIENT QUANTITIES ARE AVAILABLE. AS AN INTERIM MEASURE, A MAG PARTICLE INSPECTION WILL BE PROVIDED TO MITIGATE RISK AND IDENTIFY VEHICLES WITH CRACKED AXLE BEAMS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN MARCH 30, 2012. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.
Steering › Gear Box › Shaft Sector11V374000
Filed Jul 20, 20112,294 vehiclesMack Trucks, Inc
Defect. MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2009-2012 MRU HEAVY TRUCKS MANUFACTURED FROM NOVEMBER 26, 2008, THROUGH APRIL 26, 2011. THE BOLTS USED TO MOUNT THE STEERING GEAR WERE NOT TIGHTENED TO SPECIFICATION. THE BOLTS CAN LOOSEN WHICH OVER TIME MAY CAUSE THE STEERING GEAR TO DISCONNECT FROM ITS MOUNTING BRACKET.
Risk. A COMPLETE LOSS OF STEERING MAY OCCUR INCREASING THE RISK OF A VEHICLE CRASH.
Remedy. DEALERS WILL REPLACE THE BOLTS, WHICH WILL BE TIGHTENED TO THE CORRECT SPECIFICATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 19, 2011. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.
Electrical System11V212000
Filed Apr 1, 20113,763 vehiclesMack Trucks, Inc
Defect. MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2008-2012 MRU AND LEU HEAVY TRUCKS MANUFACTURED FROM JANUARY 3, 2007, THROUGH FEBRUARY 3, 2011. THE ELECTRICAL CIRCUITRY IN THESE VEHICLES MAY NOT PROVIDE ADEQUATE OVERCURRENT PROTECTION.
Risk. IN THE EVENT OF AN ELECTRICAL OVERAGE, THE FUSE THAT SHOULD PREVENT THE OVER CURRENT FROM REACHING THE MIRROR SWITCH CIRCUIT MAY FAIL, SUCH THAT THE MIRROR SWITCH CAN OVERHEAT. AN OVERHEATED SWITCH COULD CAUSE A VEHICLE FIRE.
Remedy. DEALERS WILL INSTALL A RELAY HARNESS TO PREVENT THE MIRROR SWITCH FROM OVERHEATING. THEY WILL ALSO INSPECT THE MIRROR SWITCH AND IF SIGNS OF OVERHEATING ARE SHOWN, REPLACE THAT SWITCH. ALL INSPECTIONS AND REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 30, 2011. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.
Service Brakes, Air10V404000
Filed Sep 7, 2010369 vehiclesMack Trucks, Inc
Defect. MACK IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 GU AND MRU MODEL VEHICLES MANUFACTURED WITH A FRONT TOW GLAD HAND OPTION. THE ACTUATION AND RELEASE TIMING OF THE VEHICLES EXCEEDS THE LIMIT WHICH FAILS TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 121, "AIR BRAKE SYSTEMS."
Risk. IF THE BRAKES DO NOT PERFORM AS THEY SHOULD, A VEHICLE CRASH COULD OCCUR.
Remedy. MACK WILL NOTIFY OWNERS AND REPAIR THE VEHICLE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 1, 2011. OWNERS MAY CONTACT MACK AT 1-877-800-4945.
Service Brakes, Air › Supply › Quick Release Valve09V194000
Filed Jun 1, 2009338 vehiclesMack Trucks, Inc
Defect. MACK IS RECALLING 338 MODEL YEAR 2009 MRU AND LEU HEAVY DUTY TRUCKS MANUFACTURED FROM AUGUST 20 THROUGH NOVEMBER 26, 2008 EQUIPPED WITH CERTAIN HALDEX QUICK RELEASE VALVES (QRV). THE RUBBER DIAPHRAGM INSIDE THE QRV MAY EXPERIENCE DELAMINATION RESULTING IN SIGNIFICANT LEVELS OF AIR PRESSURE LEAKAGE PAST AND/OR THROUGH THE DIAPHRAGM, OR THE DEVELOPMENT OF A BUBBLE IN THE DIAPHRAGM WHICH MAY TRAP AIR PRESSURE IN THE VALVE AND NOT ALLOW THE SERVICE BRAKES TO RELEASE.
Risk. MALFUNCTION OF THE AIR BRAKE SYSTEM COULD RESULT IN A VEHICLE CRASH.
Remedy. MACK WILL NOTIFY OWNERS AND REPAIR THE AFFECTED VEHICLE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JULY 13, 2009. OWNERS CAN CONTACT MACK TOLL-FREE AT 1-800-866-1177.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 9, 2021. Source: NHTSA Office of Defects Investigation.