Mack Trucks, Inc: Steering › Gear Box › Shaft Sector
Mack Trucks, Inc reported this defect to federal regulators on Jul 20, 2011 and put the number of vehicles at risk at 2,294. The repair is free for as long as the recall stands.
The defect
MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2009-2012 MRU HEAVY TRUCKS MANUFACTURED FROM NOVEMBER 26, 2008, THROUGH APRIL 26, 2011. THE BOLTS USED TO MOUNT THE STEERING GEAR WERE NOT TIGHTENED TO SPECIFICATION. THE BOLTS CAN LOOSEN WHICH OVER TIME MAY CAUSE THE STEERING GEAR TO DISCONNECT FROM ITS MOUNTING BRACKET.
The risk
A COMPLETE LOSS OF STEERING MAY OCCUR INCREASING THE RISK OF A VEHICLE CRASH.
The remedy
DEALERS WILL REPLACE THE BOLTS, WHICH WILL BE TIGHTENED TO THE CORRECT SPECIFICATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 19, 2011. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2012 Mack Mru | 0 | 9 | 0 | 0 |
| 2011 Mack Mru | 0 | 10 | 0 | 0 |
| 2010 Mack Mru | 0 | 7 | 0 | 0 |
| 2009 Mack Mru | 0 | 7 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 11V374000.
Full record for the 2012 Mack Mru → · Recalls carrying a do-not-drive advisory → · Where this data comes from →