1999 Mack CX

Routine

No owner complaints are on file for this vehicle. It has been recalled 7 times.

7 safety recalls

Part 573 reports
Exterior Lighting › Headlights › Switch08V688000
Filed Dec 23, 200834,269 vehiclesMack Trucks, Inc

Defect. MACK IS RECALLING 34,269 MY 1999-2005 CX AND MY 2004-2008 CXN TRUCKS. THE HEADLIGHT SWITCH MAY PREMATURELY FAIL RESULTING IN INOPERATIVE OR INTERMITTENT HEADLIGHTS.

Risk. THE HEAD LIGHTS MAY NOT OPERATE PROPERLY WHICH COULD RESULT IN INTERMITTENT OR NO HEADLIGHT FUNCTION. THIS COULD IMPAIR A DRIVER'S VISIBILITY, INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL REPLACE THE HEADLIGHT SWITCH. THE RECALL BEGAN ON FEBRUARY 27, 2009. OWNERS MAY CONTACT MACK AT 1-800-528-6586.

Suspension › Front › Hub03V201000
Filed Jun 3, 2003998 vehiclesMack Trucks, Incorporated

Defect. ON CERTAIN HEAVYTRUCKS EQUIPPED WITH TRUCK HUB UNITS MANUFACTURED BY SKF EXCLUSIVELY FOR USE ON ARVINMERITOR'S FF98X SERIES NON-DRIVE STEER AXLES, THE HUB UNIT BEARINGS CAN WEAR PREMATURELY.

Risk. SEIZURE OF THE BEARINGS CAN CAUSE WHEEL SEPARATION OR WHEEL END FIRE.

Remedy. DEALERS WILL REPLACE ALL FRONT AXLE HUBS. OWNER NOTIFICATION BEGAN ON OACTOBER 14, 2003. CUSTOMERS WILL BE INFORMED OF PARTS AVAILABILITY BY OCTOBER 3, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 610-709-3337.

Steering › Linkages › Tie Rod Assembly02V037006
Filed Aug 15, 20022,050 vehiclesMack Trucks, Incorporated

Defect. ON SOME HEAVY DUTY CLASS 8 VEHICLES EQUIPPED WITH ARVINMERITOR AXLE ASSEMBLIES WHICH MAY HAVE BEEN MANUFACTURED WITH TRW MODEL 20EDL BALL SOCKETS, THE TIE ROD BALL-SOCKET BEARINGS HAVE A BELOW SPECIFICATION CASE DEPTH AND/OR HARDNESS WHICH CAN LEAD TO PREMATURE WEAR OUT OF THE SOCKET IN SOME APPLICATIONS.

Risk. IF THIS CONDITION OCCURS, THE DRIVER CAN LOSE STEERING CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy. DEALERS WILL REPLACE THE BALL SOCKET ASSEMBLIES. THIS CAMPAIGN WILL SUPERSEDE NHTSA RECALL NOS. 01V-140-005 (MACK SC0270) AND 00V-246-103 (MACK SC0262). OWNER NOTIFICATION BEGAN DECEMBER 27, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 610-709-3337.

Steering › Linkages › Drag › Link › Connection01V044207
Filed Mar 14, 20014,247 vehiclesMack Trucks, Incorporated

Defect. VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH DRAG LINK ASSEMBLIES CONTAINING 24-DL MODEL BALL SOCKETS AND MANUFACTURED BY TRW. CERTAIN OF THE TIE ROD BALL-SOCKET BEARINGS HAVE A BELOW-SPECIFICATION CASE DEPTH AND/OR HARDNESS, WHICH CAN LEAD TO PREMATURE WEAR OF THE SOCKET.

Risk. IF THIS CONDITION OCCURS, THE DRIVER CAN LOSE PARTIAL CONTROL OF THE RIGHT FRONT WHEEL, POSSIBLY RESULTING IN A CRASH.

Remedy. DEALERS WILL REPLACE THE DEFECTIVE DRAG LINKS. OWNER/DISTRIBUTOR NOTIFICATION BEGAN AUGUST 30, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3011 OR TRW CUSTOMER SERVICE AT 1-866-280-3287.

Vehicle Speed Control › Accelerator Pedal00V230003
Filed Oct 4, 200045,866 vehiclesMack Trucks, Incorporated

Defect. VEHICLE DESCRIPTION: CLASS 8 TRUCKS EQUIPPED WITH FELSTED ELECTRONIC ACCELERATOR PEDALS. THE RETURN SPRINGS CAN BREAK ON THE ACCELERATOR PEDALS THAT ARE EQUIPPED WITH STAINLESS STEEL OR ELECTROPLATED WIRE RETURN SPRINGS.

Risk. THIS CONDITION COULD CAUSE THE PEDAL TO GO TO FULL THROTTLE IF BOTH RETURN SPRINGS BREAK, INCREASING THE RISK OF A CRASH.

Remedy. REPLACEMENT ACCELERATOR PEDALS EQUIPPED WITH RETURN SPRINGS MANUFACTURED OF MUSIC WIRE WITH ONE ADDITIONAL COIL ON EACH SPRING AND WITH AN ORGANIC COATING, ELIMINATING ELECTROPLATING WILL BE INSTALLED.

Steering › Linkages › Tie Rod Assembly00V246103
Filed Oct 4, 20006,244 vehiclesMack Trucks, Incorporated

Defect. VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH TRW TIE ROD ENDS ON CERTAIN MERITOR AXLES. THE TIE ROD AND DRAG LINK BALL STUD ENDS CONTAIN BEARINGS THAT ARE BELOW THE SPECIFIED CASE DEPTH AND/OR HARDNESS.

Risk. THIS CAN LEAD TO PREMATURE WEAR WITH POSSIBLE SEPARATION OF THE BALL STUD FROM THE SOCKET, INCREASING THE RISK OF LOSS OF CONTROL OF THE VEHICLE.

Remedy. DEALERS WILL REMOVE AND REPLACE ALL AFFECTED TIE RODS AND DRAG LINKS WITH DIFFERENT DESIGNED ENDS.

Exterior Lighting › Headlights00V024000
Filed Jan 31, 2000709 vehiclesMack Trucks, Incorporated

Defect. VEHICLE DESCRIPTION: CERTAIN HEAVY DUTY TRUCKS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE HEADLAMP ASSEMBLIES HAVE THE BULB IDENTIFICATION FOR THE LOW AND HIGH BEAM REVERSED ON THE FRONT LENS.

Risk. THE HEADLIGHT ASSEMBLIES DO NOT MEET THE REQUIREMENTS OF THE STANDARD.

Remedy. OWNERS WILL BE PROVIDED WITH A CORRECT LABEL, ALONG WITH INSTALLATION INSTRUCTIONS.

Across model years

Worst on record: 2005
YearComplaintsRecallsFiresDeathsAssessment
20070300Routine
20060200Routine
20051500Routine
20040500Routine
200301000Routine
20020700Routine
20010500Routine
20000600Routine
1999 — this page0700Routine
19980200Routine

Compare every CX year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 23, 2008. Source: NHTSA Office of Defects Investigation.