No owner complaints are on file for this vehicle. It has been recalled 5 times.
5 safety recalls
Part 573 reports
Exterior Lighting › Headlights › Switch08V688000
Filed Dec 23, 200834,269 vehiclesMack Trucks, Inc
Defect. MACK IS RECALLING 34,269 MY 1999-2005 CX AND MY 2004-2008 CXN TRUCKS. THE HEADLIGHT SWITCH MAY PREMATURELY FAIL RESULTING IN INOPERATIVE OR INTERMITTENT HEADLIGHTS.
Risk. THE HEAD LIGHTS MAY NOT OPERATE PROPERLY WHICH COULD RESULT IN INTERMITTENT OR NO HEADLIGHT FUNCTION. THIS COULD IMPAIR A DRIVER'S VISIBILITY, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE THE HEADLIGHT SWITCH. THE RECALL BEGAN ON FEBRUARY 27, 2009. OWNERS MAY CONTACT MACK AT 1-800-528-6586.
Suspension › Front › Hub03V201000
Filed Jun 3, 2003998 vehiclesMack Trucks, Incorporated
Defect. ON CERTAIN HEAVYTRUCKS EQUIPPED WITH TRUCK HUB UNITS MANUFACTURED BY SKF EXCLUSIVELY FOR USE ON ARVINMERITOR'S FF98X SERIES NON-DRIVE STEER AXLES, THE HUB UNIT BEARINGS CAN WEAR PREMATURELY.
Risk. SEIZURE OF THE BEARINGS CAN CAUSE WHEEL SEPARATION OR WHEEL END FIRE.
Remedy. DEALERS WILL REPLACE ALL FRONT AXLE HUBS. OWNER NOTIFICATION BEGAN ON OACTOBER 14, 2003. CUSTOMERS WILL BE INFORMED OF PARTS AVAILABILITY BY OCTOBER 3, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 610-709-3337.
Steering › Hydraulic Power Assist › Hose, Piping, and Connections02V019000
Filed Jan 18, 2002869 vehiclesMack Trucks, Incorporated
Defect. ON CERTAIN CLASS 8 HEAVY DUTY TRUCKS EQUIPPED WITH R. H. SHEPPARD M90 STEERING GEARS, AN INCORRECT HOSE WAS USED FOR THE HIGH-PRESSURE LINE BETWEEN THE POWER STEERING PUMP AND THE STEERING GEAR. THE HOSE IS RATED AT 2000 PSI, WHILE IT SHOULD BE RATED AT 3000 PSI.
Risk. THIS HOSE COULD DEVELOP A LEAK OR BURST WHILE IN SERVICE. SHOULD THE LINE BURST, STEERING CONTROL WOULD STILL BE MAINTAINED, BUT A LOSS OF POWER ASSIST WILL BE EXPERIENCED.
Remedy. DEALERS WILL REPLACE THE STEERING HOSE. OWNER NOTIFICATION BEGAN MARCH 22, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3011.
Steering › Hydraulic Power Assist › Pump01V389000
Filed Dec 21, 20017,500 vehiclesMack Trucks, Incorporated
Defect. VEHICLE DESCRIPTION: TRUCKS EQUIPPED WITH E-TECH ENGINES. A CONDITION EXISTS ON THE AUXILIARY DRIVE SHAFT OF THE E-TECH ENGINE THAT CAUSES THE LOSS OF POWER STEERING ON VEHICLES WHERE THE POWER STEERING PUMP IS MOUNTED OFF THE FRONT OF THE ENGINE.
Risk. THIS COULD RESULT IN THE LOSS OF POWER STEERING.
Remedy. DEALERS WILL INSPECT THE VEHICLES AND REPLACE THE NUT THAT HOLDS THE GEAR TO THE AUXILIARY DRIVE SHAFT. OWNER NOTIFICATION BEGAN MARCH 22, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3011.
Service Brakes, Air › Controls, Pedals and Linkages01V189004
Filed Aug 1, 20018,268 vehiclesMack Trucks, Incorporated
Defect. VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH CERTAIN MERITOR-WABCO BRAKE SYSTEM TWO AND FOUR PORT RELAY VALVES. THE VALVE MAY STICK OPEN WHEN A HIGH-PRESSURE APPLICATION IS RELEASED.
Risk. WHEN THE VALVE STICKS OPEN, IT CAN RESULT IN A TOTAL LOSS OF AIR FROM EITHER THE SERVICE OR THE PARK BRAKE SYSTEM. THE DRIVER MAY LOSE BRAKING ABILITY UNDER A SERVICE APPLICATION, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy. DEALERS WILL REPLACE THESE VALVES. OWNER NOTIFICATION BEGAN NOVEMBER 16, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3011 OR MERITOR WABCO AT 800-535-5560.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 23, 2008. Source: NHTSA Office of Defects Investigation.