1998 Mack CX

Routine

No owner complaints are on file for this vehicle. It has been recalled 2 times.

2 safety recalls

Part 573 reports
Suspension › Front › Hub03V201000
Filed Jun 3, 2003998 vehiclesMack Trucks, Incorporated

Defect. ON CERTAIN HEAVYTRUCKS EQUIPPED WITH TRUCK HUB UNITS MANUFACTURED BY SKF EXCLUSIVELY FOR USE ON ARVINMERITOR'S FF98X SERIES NON-DRIVE STEER AXLES, THE HUB UNIT BEARINGS CAN WEAR PREMATURELY.

Risk. SEIZURE OF THE BEARINGS CAN CAUSE WHEEL SEPARATION OR WHEEL END FIRE.

Remedy. DEALERS WILL REPLACE ALL FRONT AXLE HUBS. OWNER NOTIFICATION BEGAN ON OACTOBER 14, 2003. CUSTOMERS WILL BE INFORMED OF PARTS AVAILABILITY BY OCTOBER 3, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 610-709-3337.

Exterior Lighting › Headlights00V024000
Filed Jan 31, 2000709 vehiclesMack Trucks, Incorporated

Defect. VEHICLE DESCRIPTION: CERTAIN HEAVY DUTY TRUCKS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE HEADLAMP ASSEMBLIES HAVE THE BULB IDENTIFICATION FOR THE LOW AND HIGH BEAM REVERSED ON THE FRONT LENS.

Risk. THE HEADLIGHT ASSEMBLIES DO NOT MEET THE REQUIREMENTS OF THE STANDARD.

Remedy. OWNERS WILL BE PROVIDED WITH A CORRECT LABEL, ALONG WITH INSTALLATION INSTRUCTIONS.

Across model years

Worst on record: 2005
YearComplaintsRecallsFiresDeathsAssessment
20070300Routine
20060200Routine
20051500Routine
20040500Routine
200301000Routine
20020700Routine
20010500Routine
20000600Routine
19990700Routine
1998 — this page0200Routine

Compare every CX year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 3, 2003. Source: NHTSA Office of Defects Investigation.