Mack Trucks, Incorporated: Steering › Linkages › Drag › Link › Connection
Mack Trucks, Incorporated reported this defect to federal regulators on Mar 14, 2001 and put the number of vehicles at risk at 4,247. The repair is free for as long as the recall stands.
The defect
VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH DRAG LINK ASSEMBLIES CONTAINING 24-DL MODEL BALL SOCKETS AND MANUFACTURED BY TRW. CERTAIN OF THE TIE ROD BALL-SOCKET BEARINGS HAVE A BELOW-SPECIFICATION CASE DEPTH AND/OR HARDNESS, WHICH CAN LEAD TO PREMATURE WEAR OF THE SOCKET.
The risk
IF THIS CONDITION OCCURS, THE DRIVER CAN LOSE PARTIAL CONTROL OF THE RIGHT FRONT WHEEL, POSSIBLY RESULTING IN A CRASH.
The remedy
DEALERS WILL REPLACE THE DEFECTIVE DRAG LINKS. OWNER/DISTRIBUTOR NOTIFICATION BEGAN AUGUST 30, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3011 OR TRW CUSTOMER SERVICE AT 1-866-280-3287.
7 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 1999 Mack CH | 0 | 7 | 0 | 0 |
| 1999 Mack CL | 1 | 6 | 0 | 0 |
| 1999 Mack CX | 0 | 7 | 0 | 0 |
| 1999 Mack DM6 | 0 | 2 | 0 | 0 |
| 1999 Mack MR | 1 | 5 | 0 | 0 |
| 1999 Mack RB6 | 0 | 2 | 0 | 0 |
| 1999 Mack RD6 | 0 | 2 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 01V044207.
Full record for the 1999 Mack CH → · Recalls carrying a do-not-drive advisory → · Where this data comes from →