2004 Mack CH

Routine

No owner complaints are on file for this vehicle. It has been recalled 5 times.

5 safety recalls

Part 573 reports
Fuel System, Diesel07V401000
Filed Sep 5, 200735,649 vehiclesMack Trucks, Inc

Defect. ON CERTAIN TRUCKS EQUIPPED WITH ASET AC MODEL ENGINES, THE ENGINE AS CONFIGURED WITH AN EXTERNAL EXHAUST GAS RECIRCULATION SYSTEM MAKES SERVICING THE FUEL INJECTION LINES DIFFICULT WHEN USING TRADITIONAL TOOLS. THEREFORE, IT IS POSSIBLE FOR FUEL LEAKS TO DEVELOP WHEN REMOVING AND INSTALLING THE FUEL INJECTION LINES.

Risk. A LEAK IN THE FUEL INJECTION LINE MAY SPRAY FUEL ON THE HOT SURFACES OF THE EXHAUST GAS RECIRCULATION SYSTEM, WHICH COULD RESULT IN AN ENGINE FIRE.

Remedy. DEALERS WILL REPLACE THE FUEL INJECTION LINES FREE OF CHARGE. NOTE: THIS RECALL SUPERSEDES A PREVIOUS CAMPAIGN CONDUCTED IN 2006 (PLEASE SEE 06V392). THE RECALL BEGAN ON SEPTEMBER 11, 2007, WITH SUBSEQUENT MAILINGS EVERY SIX WEEKS UNTIL APRIL 2008. OWNERS MAY CONTACT MACK AT 800-528-6586.

Fuel System, Diesel06V392000
Filed Oct 13, 200640,204 vehiclesMack Trucks, Inc

Defect. ON CERTAIN TRUCKS, A LEAK IN THE ASET AC FUEL INJECTION LINE MAY SPRAY FUEL ON THE EXHAUST GAS RECIRCULATION PIPES THAT CARRY HOT EXHAUST GASES .

Risk. THIS COULD POTENTIALLY RESULT IN AN ENGINE FIRE.

Remedy. MACK HAS ISSUED A STOP WORK ON THIS CAMPAIGN UNDER FURTHER NOTICE (2-22-2007). THE REMEDY DOES NOT ADEQUATELY ADDRESS THE ISSUE ON ALL VEHICLES. MACK WILL RE-RELEASE THE RECALL IN THE NEAR FUTURE. (PLEASE SEE NHTSA NO. 07V159/MACK RECALL NO. SCO323 FOR VEHICLES THAT HAVE HAD THIS REPAIR ALREADY PERFORMED.) THIS RECALL HAS BEEN SUPERSEDED (PLEASE SEE 07V401/SC0324).

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings05V015000
Filed Jan 14, 200513,173 vehiclesMack Trucks, Inc

Defect. ON CERTAIN HEAVY DUTY CLASS 8 DIESEL TRUCKS EQUIPPED WITH ASET AC ENGINES, THE LOCATION OF THE FUEL INLET HOSE MAY RESULT IN OVERHEATING OR ABRASION OF THE HOSE, WHICH MAY LEAD TO A PREMATURE FAILURE.

Risk. IF THE HOSE FAILS, FUEL CAN BE SPRAYED ON THE EXHAUST MANIFOLD, WHICH COULD POTENTIALLY LEAD TO AN ENGINE COMPARTMENT FIRE.

Remedy. DEALERS WILL REPAIR AND REPLACE THE FUEL INLET HOSE FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 14, 2005. DUE TO SOME QUALITY AND SUPPLY ISSUES WITH PARTS TO SUPPORT THIS SAFETY RECALL, OWNERS MAY HAVE BEEN INFORMED DURING APRIL 2005,THAT THE SAFETY RECALL WAS ON HOLD. THESE ISSUES HAVE NOW BEEN RESOLVED. FOR OWNERS WHO HAVE NOT HAD THEIR VEHICLE(S) REPAIRED, CONTACT A MACK PARTS AND SERVICE CENTER IMMEDIATELY TO SCHEDULE AN APPOINTMENT TO HAVE YOUR VEHICLE(S) REPAIRED. OWNERS MAY CONTACT MACK TRUCKS AT 610-709-2131.

Steering04V309000
Filed Jun 25, 2004219 vehiclesMack Trucks, Inc

Defect. ON CERTAIN TRUCK CHASSIS, THE STEERING GEAR MOUNTING BOLTS WERE OVER-TORQUED AT INSTALLATION. THE STEERING GEAR IS MOUNTED TO THE VEHICLE'S FRAME RAIL WITH 3 BOLTS.

Risk. FAILURE OF TWO OF THE THREE BOLTS COULD RESULT IN THE LOSS OF STEERING, WHICH COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH .

Remedy. DEALERS WILL INSPECT VEHICLES. NEW STEERING GEAR MOUNTING BOLTS WILL BE INSTALLED. THE RECALL BEGAN OCTOBER 2004. OWNERS SHOULD CONTACT MACK AT 1-610-709-3337.

Fuel System, Other › Storage › Tank Assembly › Pressure Relief Devices04V159000
Filed Apr 7, 2004317 vehiclesMack Trucks, Inc

Defect. ON CERTAIN CHASSIS BUILT WITH LNG ENGINES, THE NEXGEN LNG TANK'S PRIMARY AND SECONDARY RELIEF VALVES COULD FAIL TO OPEN AND RELIEVE TANK PRESSURE.

Risk. THIS COULD CAUSE ICE BUILDUP ON THE DISCHARGE SIDE OF THE PRIMARY AND SECONDARY PRESSURE SYSTEM ALLOWING THE RELIEF SYSTEM TO FREEZE AND BECOME BLOCKED RESULTING IN OVER PRESSURIZATION OF THE LNG TANKS CREATING THE RISK OF CATASTROPHIC TANK RUPTURE WHICH COULD CAUSE SERIOUS INJURY OR DEATH.

Remedy. DEALERS WILL RETROFIT THE LNG TANKS WITH A NEW PRIMARY RELIEF VALVE PIPE AWAY TUBE AND A NEW VENTILATED SHROUD. THE RECALL BEGAN APRIL 6, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3337.

Across model years

Worst on record: 2002
YearComplaintsRecallsFiresDeathsAssessment
20070300Routine
20060200Routine
20050300Routine
2004 — this page0500Routine
20030700Routine
20022600Routine
20010500Routine
20000700Routine
19990700Routine
19980300Routine
19971200Routine
19961300Routine
19950200Routine
19941100Routine
19930500Routine
19921600Routine
19910500Routine
19900500Routine

Compare every CH year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Sep 5, 2007. Source: NHTSA Office of Defects Investigation.