No owner complaints are on file for this vehicle. It has been recalled 5 times.
5 safety recalls
Part 573 reports
Fuel System, Other › Storage › Tank Assembly › Pressure Relief Devices04V159000
Filed Apr 7, 2004317 vehiclesMack Trucks, Inc
Defect. ON CERTAIN CHASSIS BUILT WITH LNG ENGINES, THE NEXGEN LNG TANK'S PRIMARY AND SECONDARY RELIEF VALVES COULD FAIL TO OPEN AND RELIEVE TANK PRESSURE.
Risk. THIS COULD CAUSE ICE BUILDUP ON THE DISCHARGE SIDE OF THE PRIMARY AND SECONDARY PRESSURE SYSTEM ALLOWING THE RELIEF SYSTEM TO FREEZE AND BECOME BLOCKED RESULTING IN OVER PRESSURIZATION OF THE LNG TANKS CREATING THE RISK OF CATASTROPHIC TANK RUPTURE WHICH COULD CAUSE SERIOUS INJURY OR DEATH.
Remedy. DEALERS WILL RETROFIT THE LNG TANKS WITH A NEW PRIMARY RELIEF VALVE PIPE AWAY TUBE AND A NEW VENTILATED SHROUD. THE RECALL BEGAN APRIL 6, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3337.
Suspension › Front › Hub03V201000
Filed Jun 3, 2003998 vehiclesMack Trucks, Incorporated
Defect. ON CERTAIN HEAVYTRUCKS EQUIPPED WITH TRUCK HUB UNITS MANUFACTURED BY SKF EXCLUSIVELY FOR USE ON ARVINMERITOR'S FF98X SERIES NON-DRIVE STEER AXLES, THE HUB UNIT BEARINGS CAN WEAR PREMATURELY.
Risk. SEIZURE OF THE BEARINGS CAN CAUSE WHEEL SEPARATION OR WHEEL END FIRE.
Remedy. DEALERS WILL REPLACE ALL FRONT AXLE HUBS. OWNER NOTIFICATION BEGAN ON OACTOBER 14, 2003. CUSTOMERS WILL BE INFORMED OF PARTS AVAILABILITY BY OCTOBER 3, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 610-709-3337.
Steering › Hydraulic Power Assist › Hose, Piping, and Connections02V019000
Filed Jan 18, 2002869 vehiclesMack Trucks, Incorporated
Defect. ON CERTAIN CLASS 8 HEAVY DUTY TRUCKS EQUIPPED WITH R. H. SHEPPARD M90 STEERING GEARS, AN INCORRECT HOSE WAS USED FOR THE HIGH-PRESSURE LINE BETWEEN THE POWER STEERING PUMP AND THE STEERING GEAR. THE HOSE IS RATED AT 2000 PSI, WHILE IT SHOULD BE RATED AT 3000 PSI.
Risk. THIS HOSE COULD DEVELOP A LEAK OR BURST WHILE IN SERVICE. SHOULD THE LINE BURST, STEERING CONTROL WOULD STILL BE MAINTAINED, BUT A LOSS OF POWER ASSIST WILL BE EXPERIENCED.
Remedy. DEALERS WILL REPLACE THE STEERING HOSE. OWNER NOTIFICATION BEGAN MARCH 22, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3011.
Steering › Hydraulic Power Assist › Pump01V389000
Filed Dec 21, 20017,500 vehiclesMack Trucks, Incorporated
Defect. VEHICLE DESCRIPTION: TRUCKS EQUIPPED WITH E-TECH ENGINES. A CONDITION EXISTS ON THE AUXILIARY DRIVE SHAFT OF THE E-TECH ENGINE THAT CAUSES THE LOSS OF POWER STEERING ON VEHICLES WHERE THE POWER STEERING PUMP IS MOUNTED OFF THE FRONT OF THE ENGINE.
Risk. THIS COULD RESULT IN THE LOSS OF POWER STEERING.
Remedy. DEALERS WILL INSPECT THE VEHICLES AND REPLACE THE NUT THAT HOLDS THE GEAR TO THE AUXILIARY DRIVE SHAFT. OWNER NOTIFICATION BEGAN MARCH 22, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3011.
Service Brakes, Air › Controls, Pedals and Linkages01V189004
Filed Aug 1, 20018,268 vehiclesMack Trucks, Incorporated
Defect. VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH CERTAIN MERITOR-WABCO BRAKE SYSTEM TWO AND FOUR PORT RELAY VALVES. THE VALVE MAY STICK OPEN WHEN A HIGH-PRESSURE APPLICATION IS RELEASED.
Risk. WHEN THE VALVE STICKS OPEN, IT CAN RESULT IN A TOTAL LOSS OF AIR FROM EITHER THE SERVICE OR THE PARK BRAKE SYSTEM. THE DRIVER MAY LOSE BRAKING ABILITY UNDER A SERVICE APPLICATION, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy. DEALERS WILL REPLACE THESE VALVES. OWNER NOTIFICATION BEGAN NOVEMBER 16, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3011 OR MERITOR WABCO AT 800-535-5560.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 7, 2004. Source: NHTSA Office of Defects Investigation.