“The car has started a jerking motion when it is at a stop sign, stop light, or and nu prolonged stoppage of the vehicle. It is worse when I have the auto-stop-start feature turned on. This started roughly 3 months ago.”
Owner complaint, filed Aug 24, 2026
“Purchased car from a dealer in 2024 with 40k plus miles. Did not notice upon purchasing, but since to 64,750 miles the transmission regularly shifts with harsh,shuddering , or jerking instances. We have not reported this but it is concerning, that it may cause a permanent failure to the transmission. Hoped it had a recall, but no, not for that!”
Owner complaint, filed Mar 15, 2026
Complaints and recalls over time
By year of filing
All complaintsAbout the transmissionRecall (red: the transmission)
Complaints about the 2019 Nautilus peaked in 2025, with 25 filed that year. Owners had filed 5 complaints about the transmission before the first recall that covers it, 20V550000 in September 2020; 19 more have come in since. In 2026 owners filed 21 so far.
8 safety recalls
Part 573 reports
Electrical System › Instrument Cluster/Panel26V372000
Filed Jun 9, 20262,349 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2019 Ford Mustang, Lincoln Nautilus, and Lincoln Navigator vehicles previously repaired incorrectly under recall number 19V076. At vehicle start-up, the Instrument Panel Cluster Assembly (IPC) may not function, showing a blank display. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Risk. A blank instrument cluster that fails to display critical safety information, such as vehicle speed or safety system warnings, increases the risk of a crash.
Remedy. Dealers will reprogram the Instrument Panel Cluster Assembly (IPC) software, free of charge. Owner notification letters were mailed July 13, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26C27. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
Lane Departure › Lane Keep › Steering Assist26V377000
Filed Jun 9, 20261,013 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2019 Lincoln Nautilus vehicles previously repaired incorrectly under recall number 19V031. The lane center assist system may not adequately detect if a driver has their hands off the steering wheel for a prolonged period of time.
Risk. Failure to alert the driver with the intended hands-off the wheel warnings may increase the risk of a crash.
Remedy. Dealers will update the power steering control module software, free of charge. Owner notification letters were mailed July 8. 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26S44. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
Filed Jun 27, 2025200,237 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Risk. A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy. Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Defect. Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Risk. Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy. Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
Filed Jul 17, 202019,299 vehiclesFord Motor Company
Defect. Ford Motor Company, Inc. (Ford) is recalling certain 2016-2018 Lincoln MKX and 2019-2020 Nautilus vehicles equipped with 16-way electric tilt seats. The seat cushion frame edge may contact the wire harness when the seat occupant uses the tilt function of the seat, potentially damaging one or more wires within the harness, which can result in either inadvertent deployment of the air bag or nondeployment of the air bag in the event of a crash.
Risk. An air bag that deploys inadvertently increases the risk of a crash. An air bag that does not deploy in the event of a crash increases the risk of injury.
Remedy. Ford will notify owners, and dealers will install protective flocking tape onto the exposed edge of the 16-way seat cushion frames, and inspect the wire harness for damage, and repair or replace it as needed, free of charge. This recall began August 12, 2020. Owners may contact Ford/Lincoln customer service at 1-866-436-7332. Ford's number for this recall is 20S37.
Electrical System › Instrument Cluster/Panel19V076000
Filed Feb 11, 20194,212 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2019 Ford Mustang, Lincoln Nautilus, and Lincoln Navigator vehicles. At vehicle start-up, the Instrument Panel Cluster Assembly (IPC) may not function, showing a blank display. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Risk. A blank instrument cluster will not show important information like vehicle speed, fuel or temperature level, or safety system warnings. Driving with an inoperative cluster can increase the risk of a crash.
Remedy. Ford has notified owners, and dealers will reprogram the Instrument Panel Cluster Assembly (IPC), free of charge. The recall began March 8, 2019. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 19C03.
Lane Departure › Lane Keep › Steering Assist19V031000
Filed Jan 14, 20192,276 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2019 Lincoln Nautilus vehicles. The Lane Center Assist system may not adequately detect if a driver has their hands off the steering wheel for a prolonged period of time.
Risk. If the system remains active despite the driver not having their hands on the wheel, the driver's inattention may increase the risk of crash.
Remedy. Ford has notified owners, and dealers will update the Power Steering Control Module software, free of charge. The recall began on January 25, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S02.
Defect. Ford Motor Company (Ford) is recalling certain 2019 Lincoln Nautilus vehicles that are not equipped with Adaptive Front Steering. The plastic cover on the driver frontal air bag module may detach during air bag deployment.
Risk. If the air bag cover separates during deployment, it can increase the risk of injury in the event of a crash.
Remedy. Ford will notify owners, and dealers will replace the driver air bag module, free of charge. The recall began December 7, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S38.
All 8 campaigns on file, newest first.
Technical service bulletins
145 on file
Repair instructions the manufacturer sent its dealers for the 2019 Nautilus. Not recalls: the fix is usually free only while the car is under warranty.
electrical system 34transmission 27equipment 21engine 17body and frame 7brakes 4backup camera 4communication 3
This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102-S442 and 4S4Z-3N324-AA "FWD Only". Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder condition, most noticeable at speeds below 60 mph (100 km/h) No …
This bulletin supersedes 26-2194. Reason for update: update the Parts list to correct a part description " Loctite 638", update the claim quantity for the drain/fill plug, update the claim quantity of the wheel hub bolts (Corsair) and limited the parts list for Edge/Nautilus to only the rear drive unit fluid. Some of the vehicles listed in the Model …
This bulletin supersedes 25-2627. Reason for update: To add a Step to reprogram the all-wheel drive (AWD) module for Bronco Sport vehicles. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No relevant diagnostic trouble codes (DTCs) …
This article supersedes TSB 25-2552 to update the Parts List Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No diagnostic trouble codes DTCs present This may be due to rear drive unit internal (RDU) fluid contamination.
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of the Workshop Manual (WSM) has been updated to address this …
This article supersedes TSB 25-2351 to update the Service Procedure Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No diagnostic trouble codes DTCs present This may be due to rear drive unit internal (RDU) fluid contamination.
Showing the newest 6 of 27 bulletins about the transmission, and any warranty extensions or service campaigns.
Crash test ratings
NHTSA 5-star safety ratings
Version tested
Overall
Frontal
Side
Rollover
Rollover risk
2019 Lincoln Nautilus SUV AWD
★★★★★
★★★★★
★★★★★
★★★★★
15.5%
2019 Lincoln Nautilus SUV FWD
★★★★★
★★★★★
★★★★★
★★★★★
15.5%
New Car Assessment Program results for this model year. Ratings compare cars of similar size and weight only.
What owners reported
Newest filings
Steering
Filed Oct 26, 2026TN
In July 2026, my vehicle received safety recall service under NHTSA Campaign 26V377000 (Ford/Lincoln Recall 26S44) to update the Power Steering Control Module software. Approximately 2200 miles after this mandatory safety recall flash was performed, the vehicle suffered an immediate, total failure of the Active Front Steering (AFS) system upon startup. The vehicle threw an immediate "Adaptive Steering Loss Do Not Drive" alarm, which subsequently hard-locked the steering gear into its mechanical backup mode while mid-rotation. This mechanical lock has left the steering wheel physically locked significantly off-center while driving straight obstructing vision of dash information, like the speedometer. Consequently, the vehicle's primary safety systems--including Electronic Stability Control (ESC), Traction Control and Lane-Keeping Assist--have been completely disabled by the computer due to the steering angle sensor mismatch. Certified diagnostic scanning confirms hard Code C1039 (AFS Lock--Unexpected Operation) and a permanent "Internal Component Fault" inside the Steering Effort Control Module (SECM), which was the exact module digitally altered during the safety recall. Lincoln Corporate has refused to cover the physical hardware replacement of the ruined steering wheel/SECM assembly, stating that "too many miles" (2200) have been driven since the recall flash. A manufacturer cannot impose mileage limitations on the catastrophic failure of a safety module altered during a fe
Unknown or Other
Filed Sep 16, 2026TX
Transmission jerking/ stuttering in lower gears under 35 mph.
Visibility › Sun/Moon Roof Assembly
Filed Sep 2, 202698,222 milesNC
The contact owns a 2019 Lincoln Nautilus. After several days of rain, there was moisture inside the vehicle. The contact detected a foul odor and discovered water on the floorboard. A box in the rear of the vehicle was covered in water, and the inside front windshield was foggy, but the contact was unable to determine how the water had entered the vehicle. Later, while driving approximately 45-55 MPH in the rain, there was limited visibility, and the vehicle slid from left to right. The contact was unable to control the vehicle after the steering wheel became difficult to turn. The steering warning light illuminated, and the message "Steering System Failure Do Not Drive" was displayed. The contact arrived at the destination, but while restarting the vehicle, the messages "Advance Traction Assist," "Advance Hill," and "Lane Assist" were displayed, and the steering, traction control, and several other unknown warning lights were illuminated. The vehicle was towed to the dealer, who determined that the steering column control module had failed and that the steering assembly needed to be replaced due to water intrusion from the sunroof. The manufacturer was made aware of the failure. The failure mileage was approximately 98,222.
Power Train
Filed Aug 24, 2026OH
The car has started a jerking motion when it is at a stop sign, stop light, or and nu prolonged stoppage of the vehicle. It is worse when I have the auto-stop-start feature turned on. This started roughly 3 months ago.
Power Train
Filed Aug 24, 2026FL
My 2019 Lincoln Nautilus (equipped with the 8F35 8-speed automatic transmission) has developed a severe, hazardous low-speed transmission shudder and hesitating vibration, primarily occurring under 35 mph. This vehicle has 85,000 miles on it. A certified dealership has diagnosed the vehicle with a failing torque converter, which is a known engineering defect heavily documented under manufacturer Technical Service Bulletin TSB 25-2154. This condition creates an immediate safety hazard. The vehicle intermittently hesitates and suffers from a sudden loss of power/acceleration when trying to accelerate from a stop or merge into low-speed traffic, risking a rear-end collision. Furthermore, the violent shuddering poses a risk of sudden powertrain lock-up or engine stalling while driving in active traffic. The manufacturer has not issued a recall despite knowing this component fails prematurely across this transmission family.
Engine
Filed Aug 20, 2026FL
There is a class action lawsuit regarding the transmission on my vehicle. The transmission is shuddering. My mechanic alerted me of the lawsuit, Lincoln Mercury has not put out a recall, but is aware of the problem. There are no error codes, tried a reset on the transmission. So it is not a software problem, but mechanical. I am concerned my transmission will go out while driving. This started at about 98000 miles, I am now at 106000 miles.
Unknown or Other
Filed Aug 14, 2026VA
Left side climate control not working. Dashboard had to be removed in order to find the problem. Problem is a small plastic rod that operates the doors that direct the cold air. It is broken. My mechanic (Walkerton Auto Service) tried to order this part from the Ford dealer but was told that the entire box would have to be replaced. The cost of this part is just under $1600. This seems unreasonable. The plastic part seems in my opinion to be a design flaw. My vehicle has less than 100,000 miles on it. The part plus labor cost will be very expensive and just doesn't seem like a cost that I should be responsible for. I wonder if anyone else has had a similar problem. My vehicle is a 2019 Lincoln nautilus
Power Train
Filed Jul 22, 2026TX
2019 Lincoln Nautilus shudders between 20 to 45 MPH. We’ve had everything done from oil change, tire rotation, to Front end alignment to tune up. Only one mechanic suggested that there’s a bulletin about a torque. I don’t remember the bulletin #. He expressed that Ford knows about it but won’t service its customers. I called Planet Lincoln and the service guy acknowledged the bulletin and mentioned others who have had the same issue. They would diagnose for 135.00. When asked about estimates. He said without knowing the problem he really couldn’t but did say that having to replace torque/ transmission can run anywhere from 2800 to over 8-10,000.
Engine
Filed Jul 2, 2026OK
Known structural defect Coolant intrusion into cylinder bores TSB 22-2229 Blown head gasket
Power Train
Filed Jun 30, 2026OH
Transmission shutter at 25 to 45 mph. Known issue with the Transmission. Ford has mechanic memos stating the exact issue my car is experiencing. Took it to the dealer ship, got charged $250 to get told I need a transmission replacement and torque converter for $8000. little over 1 year out of warranty car only has 48,000 miles on it. worried the transmission going to go out causing a safety issue while I figure out what to do to get it fixed
Communication › Manufacturer Telematics
Filed Jun 30, 202674,000 milesFL
The contact owns a 2019 Lincoln Nautilus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was driving abnormally rough and sluggish. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with a failed telematic control unit. The contact was informed that the telematics control unit needed to be replaced. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The dealer was made aware of the failure, and the contact was informed that there were no available appointments for the next three months. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.
Engine
Filed Jun 18, 2026NC
The engine stalls and shuts down every time the car is stopped. This car has had so many problems and Lincoln has been unresponsive to the multitude of major safety problems
Seat Belts
Filed Jun 16, 202650,000 milesME
The contact owns a 2019 Lincoln Nautilus. The contact stated that the front driver's-side seat belt was stuck and failed to extend as needed. The contact used excessive force to extend the seat belt. The vehicle was taken to the dealer, and it was determined that the seat belt assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Electrical System › Instrument Panel › Fuel Gauge
Filed Jun 9, 202648,000 milesTX
The contact owns a 2019 Lincoln Nautilus. The contact stated that while driving at an undisclosed speed, the instrument panel became inoperable. The contact stated that the instrument cluster intermittently blinked and flickered. The "Adaptive Steering Fault" warning message was displayed, and the steering wheel became misaligned. Additionally, while driving approximately 65 MPH, the vehicle experienced a loss of motive power, and the powertrain warning light illuminated. The vehicle was able to restart. The vehicle was taken to several dealers, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was filed. The failure mileage was approximately 48,000.
Power Train
Filed May 19, 2026PA
Car recently started clunking when changing from P to D or R. Took to dealer who broke down the transmission only to be told the torque converter was faulty and there’s “excessive damage” meaning I need a new transmission.
Steering
Filed Mar 19, 202684,000 milesMA
The contact owns a 2019 Lincoln Nautilus. The contact stated that while driving at slow speeds, the power steering assist failed to operate as needed. There was an audible chime with the power steering message flashing on the instrument panel before the steering wheel seized for several seconds. Despite the failure, the vehicle resumed normal operation soon after the temporary failure. Upon investigation, the contact discovered that a low battery voltage might have caused the power steering failure. The vehicle was taken to the dealer, and the battery was tested. The dealer determined that there was no fault found with the battery. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 84,000.
Engine
Filed Mar 18, 2026AZ
There was one alert soon after I left Gallup NM, the engine heat light went off very briefly then went off (mile marker 6). The close to Miler marker 340 in AZ the card complete shut down and I had no control over the car. I had to pull over. I was in the middle of no where with no cell service. I was eventually able to reach my father Via Whatsapp/ I tried multiple times to call my husband but had no service. I added water to the radiator and sat the car for several minutes. The outside temperature was 41. I was not near anything. I was able to start the car and drive very slow without the engine light alerting me. I pulled over at the next exit that had a gas station and purchased Antifreeze and water. I called my father again and did a video call to make sure I was doing it correctly. I then drove only 40 miles when the engine light alerted and added more coolant. I drove slowly and once in Flagstaff checked my oil. I was in constant contact with my father and husband. I stopped 8x to fill the vehicle's radiator. I arrived home very late and exhausted. On March 2 I contacted my mechanic but could not get the vehicle into him for inspection until March 9. On March 10, I was notified that there had been recalls and the head gasgette for my car but I do not see any recalls in the system at this time. My mechanic reported the engine was done and he would purchase a used enghine to start a rebuild. He was later alerted to the turbo charge having damage and it needed to be repla
Power Train
Filed Mar 15, 2026GA
Purchased car from a dealer in 2024 with 40k plus miles. Did not notice upon purchasing, but since to 64,750 miles the transmission regularly shifts with harsh,shuddering , or jerking instances. We have not reported this but it is concerning, that it may cause a permanent failure to the transmission. Hoped it had a recall, but no, not for that! Have seen plenty of complaints about this problem, and wish Lincoln would FIX IT!
Power Train
Filed Feb 23, 2026MI
Constant shattering/jerking when accelerating and trouble light on indicator on car dash indicating torque converter issues after I diagnostic it with a OBD reader. This is a known issue and should’ve been recalled a long time ago.
Engine
Filed Feb 7, 2026AZ
Component: Engine Vehicle: 2019 Lincoln Nautilus – 2.0L EcoBoost Mileage at failure: ~76550 Incident date: August 2025 Narrative (paste this): My 2019 Lincoln Nautilus equipped with the 2.0L EcoBoost engine experienced a sudden low-coolant warning followed by rapid overheating and complete engine shutdown in August 2025 at approximately 70,000 miles. After adding coolant, the warning immediately returned and the vehicle entered reduced-power mode and became inoperable within about 20 miles, requiring towing. An independent repair facility performed diagnostic testing confirming coolant intrusion into the engine cylinders, internal engine failure, and coolant pooling in the cylinder head area. Diagnostic trouble codes included P0217, P0316, and P0128. The engine and turbocharger required full replacement at a cost exceeding $6,900 paid out of pocket. This failure matches Ford Technical Service Bulletins TSB 19-2172 and TSB 19-2346, which acknowledge coolant intrusion in 2.0L EcoBoost engines requiring long-block replacement. The failure created a serious safety hazard because the vehicle overheated and shut down during travel in extreme Arizona summer heat, leaving occupants stranded for hours awaiting a tow truck. This appears to be part of a widespread known defect involving coolant intrusion in Ford 2.0L EcoBoost engines. I am reporting this for safety investigation and defect tracking.
Power Train
Filed Feb 7, 2026AZ
Component: Power Train / Transmission Vehicle: 2019 Lincoln Nautilus – 8F35 transmission Mileage first noticed: At Test drive and purchase (~61,405 miles) Status: Ongoing defect My 2019 Lincoln Nautilus has exhibited persistent hesitation, jerking, and harsh engagement during acceleration from a stopped position since the time of purchase at approximately 61,000 miles. The condition occurs repeatedly during normal driving and was reported to a Lincoln dealership service department, which stated the concern could not be duplicated and later described the behavior as “normal for that model.” The drivability problem has never been repaired and continues to occur. Ford has issued multiple Technical Service Bulletins relating to harsh shifting, shudder, and drivability concerns in vehicles equipped with the 8F35 transmission, indicating manufacturer awareness of the condition. The hesitation and jerking create a potential safety concern when entering traffic or accelerating from intersections because vehicle response is delayed and unpredictable. I am submitting this complaint to document an ongoing transmission defect affecting safe vehicle operation.
Power Train
Filed Dec 31, 2025KS
Transmission is jerking at speeds around 25mph.
Engine
Filed Dec 27, 2025TX
Car consistently jerking as soon as you accelarate. The acceleration takes along time to pick up speed.Can feel the car missing gears or slipping while driving even on the freeway.
Electrical System
Filed Nov 22, 2025NC
While driving, the entire dashboard and instrument cluster intermittently go completely blank, disabling visibility of speed, gear position, warning lights, turn signals, and other critical information. The failure occurs suddenly and without warning. The cluster then goes through multiple reboot cycles, sometimes several times in a row. In many cases, normal operation does not return until the vehicle is fully shut off and restarted. This creates a serious safety risk, especially at highway speeds or at night. The issue first occurred around 71,000 miles (Oct 2024) and has recurred multiple times. The most recent incident occurred on Oct 31, 2025 at approximately 84,200 miles. The vehicle has been to a Lincoln dealership in Raleigh, NC for four repair attempts (Dec 2024–Oct 2025). Multiple electrical modules have been replaced (battery, fuse junction box, trunk module, telematics module, keyless entry keypad), and Lincoln engineers were consulted, but the defect remains unresolved. No diagnostic trouble codes were stored during the most recent failure. The vehicle is currently covered under a Lincoln ESP PremiumCARE warranty through 2030, and the defect remains intermittent and unresolved.
Steering
Filed Nov 19, 2025MA
Adaptive Steering Fault Service Required - This warning came on while I was driving down the road. The steering wheel automatically went from a center position to the left like I was making a left turn. The vehicle continued going straight with the steering wheel in the left position. Needless to say, It was very alarming when this happened. I drove home and made an appointent for service. The next day the fault code was off and steering was normal but I still brought it to my Lincoln dealership for service and they said a module in the steering column is faulty. In Fords/Lincoln design you cannot just replace the module, you need to replace the entire steering column at a price of $5000.00 (part 3600.00, labor 1400.00). I did find on the interweb that this has been a problem with Ford trucks and a few other Naultilus owners have reported this problem.
Air Bags
Filed Nov 17, 202560,000 milesMI
The contact owns a 2019 Lincoln Nautilus. The contact stated that while driving at an undisclosed speed, the driver’s side air bag unexpectedly deployed, and the blind spot and cross-traffic system fault messages were displayed. The contact stated that the vehicle was able to be restarted, and no medical attention was required. The contact’s spouse’s arm was struck by the air bag, and the contact stated that both occupants were shaken up by the failure. The contact stated that following the failure, the windows, heating system, and radio became inoperable. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000.
Steering
Filed Nov 6, 2025IL
Okay let me first start by saying I have had problem after problem with this car in less than a year. I’ve had to replace my purge valve. The transmission on this car is horrible. I had my car less than a year and at not even 70k miles I had to get my transmission replaced because the car would stutter between 25-45mph thankfully my warranty covered everything. Now let’s get to my current issues which is with the adaptive steering malfunction. I got a steering wheel warning light 3 days before my new transmission. As I’m looking into this more this will cost $2000+ to replace and I don’t have money to constantly keep putting into a car especially with everything going on currently.
Power Train
Filed Oct 12, 2025GA
Car starts to buck when changing gears
Power Train
Filed Oct 8, 2025MI
The Nautilus began shuddering while accelerating from about 15 to 45 mph. I took it to a Lincoln dealer and was told the transmission needed to be repaired or replaced for $7,000 plus. It has 88,000 miles on it
Power Train
Filed Oct 7, 2025MI
Transmission problems including harsh shifting, shuttering, lurching, hesitating, or slowing down when shifting gears. No warning lights illuminated but after dealer inspection, have been told that both the transmission (harsh shift in all gears) and rear axle (popping and grinding while turning) need to be replaced. The vehicle is not safe to drive. Cost of repairs is quoted at more than $14,000. This issue/defect appears to have a class action associated with it; why has there been no manufacturer recall?
Seat Belts
Filed Sep 18, 2025MO
Both rear sealbelts stopped retracting. They both quit working within 2 days of each other. I did schedule an apt and take to dealership who stayed there was no recall for issue and it would be out of pocket. Suggested I contact NHTSA
Fuel/Propulsion System
Filed Sep 11, 2025MI
Jerks and stutters 3 months after I bought the car.
Forward Collision Avoidance › Adaptive Cruise Control
Filed Aug 28, 2025MO
While in cruise control with lane assist on the car slowed down immediately with no cars or any obstacles around. This has happened three times. I’m at the point where I don’t trust it.
Unknown or Other
Filed Aug 28, 2025MO
Exhaust heat shield comes loose. This could cause a grass fire or damage to the car itself posing a potential for injury. This obviously is an engineering flaw that should be looked at and repaired. I looked on line and there are several people that has this problem. My car will be in shop again for this tomorrow.
Power Train
Filed Aug 22, 2025FL
Transmission causes the car to jerk and shudder at speeds below 50 MPH. Lincoln dealer says it is the Torque Converter that is causing the issue. Issue could cause the car to stall or not start. There are no check engine lights lit at this time. This is a known issue by Ford/Lincoln with Technical Service Bulletins describing this issue. The initial incident happened in 2023 with the dealer telling me this was normal for the vehicle. It has become worse with increasing jerking and shuddering at higher speeds. My last trip to the dealer on 8/19/25 resulted in them telling me I need a new torque converter and now the car is out of warranty.
Power Train
Filed Aug 11, 2025FL
I know there is a bulletin out from Ford about the PCM , where it says recall on the bottom, yet unannounce. This mimics the issues with the torque converter, the ones that I have in my 2019 lincoln nautilus. About two months ago, I felt a kick. where It thought I had been hit by another car, it was so hard. From that point on, the smoothness of the transmission below 35 miles/hr, was jerky and hesitant, kicking and not accelerating properly. The dealer said that it was the torque converter and that it was very bad. The car is too new to have these types of catastrophic issues. It was $9000 to resolve the issue according to the dealer. I had to go somewhere else. Also the screen has problems where it turns blue, and stops working, where the music playing will also stop and you cannot skip to another song. A hard reboot is the solution, but on a daily basis? I know that other models, the Aviator and Corsair, have the same issues. I have the same problem. When contacting Lincoln dealer for the same issue, they state there is no recall. I really like the Lincoln but there seem to be quite a few problems. Will these be placed in a recall list? The fixes so far have been really expensive.
Fuel/Propulsion System
Filed Jul 22, 2025TX
We have already had major repairs to this vehicle. Replaced head gasket and torque converter with only 60,938 miles. Fortunately we caught those under warranty but had to spend $1043.28 on a purge valve replacement at 67,795 miles. Lincoln sold us on service and reliability but moved out of the Calallen area shortly after we purchased the vehicle and left us without a loaner vehicle at any of the local Ford dealerships. Closest Lincoln dealership is in San Antonio 2 hrs away. Currently, we have sluggish acceleration with the check engine light code - P0401 - indicating a problem with the EGR valve. We replaced EGR valve and cleared the check engine light but sluggish acceleration remains. We no longer have the time or money to put into this poorly manufactured vehicle as we need this vehicle for transportation to work.
Engine and Engine Cooling
Filed Jul 7, 202538,000 milesAZ
The contact owns a 2019 Lincoln Nautilus. The contact stated that while parking the vehicle, the vehicle stalled. The contact was able to restart the vehicle however, the failure recurred while parking the vehicle and while at a complete stop. The contact stated while driving 60 MPH downhill, a coolant message was displayed. The contact decelerated and drove to the residence. The contact's neighbor assisted the contact in adding coolant to the vehicle. The contact stated while driving to an independent mechanic, the contact noticed white smoke coming out of the exhaust pipe. The mechanic diagnosed that the engine was blown due to coolant intrusion in the cylinders and needed to be replaced. The mechanic ordered the part and replaced the engine. The vehicle was then taken to the dealer to be reprogrammed; however, the dealer informed the contact that the new engine had failed due to coolant intrusion in the cylinders. The dealer determined that the engine needed to be replaced and ordered the part. The vehicle was not yet repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 38,000.
Power Train
Filed Jun 13, 2025SC
I brought my Lincoln Nautilus to an authorized Lincoln dealership due to a serious transmission issue. The dealer kept the vehicle for four days, diagnosed a potential transmission failure, and told me that the transmission could “blow.” However, they returned the car to me unrepaired and admitted they could not fix it anytime soon. The reason: the dealership has only one transmission technician, and that person is currently working through a backlog of transmission jobs from March. My vehicle — with a known safety risk — was effectively placed at the back of a months-long line, with no estimated repair date. I contacted Lincoln Concierge, who opened a case but informed me there was “nothing they could do.” I now have a car that is unsafe to drive due to a transmission issue that the manufacturer and dealership both acknowledge but are unable to address in a timely or safe manner. This presents a serious safety risk. A transmission failure while driving could result in loss of control, sudden deceleration, or breakdown in active traffic. I am requesting that NHTSA investigate this issue as a systemic safety failure — both in terms of the defect itself and Lincoln’s inability to service it promptly.
Power Train
Filed May 27, 2025NC
The contact owns a 2019 Lincoln Nautilus. While the contact's father was driving approximately 25-40 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the contact stated that the transmission shifted hard, and the vehicle shuddered and jerked abnormally while driving. The contact stated the failure had occurred while her father was driving at a slow speed. The contact referenced an unknown recall; however, the VIN was not associated with the recall. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Structure
Filed May 16, 2025TN
The contact owns a 2019 Lincoln Nautilus. The contact stated that while driving at an undisclosed speed during a rainstorm, there was water leaking into the vehicle through the moonroof. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the moonroof drains, and informed the contact that the drains were clogged. The vehicle was repaired in April 2023, but the failure reoccurred in April 2025. The vehicle was taken to the dealer, and it was determined that the moonroof drains were clogged. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.
Engine
Filed May 16, 202575,000 milesCO
The contact owns a 2019 Lincoln Nautilus. The contact stated while driving approximately 25 MPH, the vehicle was shuddering and losing motive power. The contact stated that the message "Engine Overheating" was displayed on the instrument panel. The contact stated that the vehicle stalled. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the 12-Volt battery and the EGR system had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 23V378000 (Engine); however, the VIN was not included. The failure mileage was approximately 75,000.
Unknown or Other
Filed May 10, 2025NY
While driving bad smell of rotten eggs probably coming from the catalytic converter Catalytic converter not big enough to handle all the fumes while driving at 65 mph rotten egg smell can kill you.
Engine
Filed Apr 23, 2025MI
The component that has failed is the Transmisson. The vehicle is available for inspection upon request. We are at risk of being stranded on major highways with small children every day. This vehicle problem has been inspected by both the dealer and two independent service centers. There was one symptom noted that behaved like there may have been water in the gasoline tank. After several attempts to solve the problem, including a Tune-up, we began to see symbols that suggested a more severe problem. These symptoms began the Spring of 2024. There are still warning lamps, messages and frightening symptoms that have resulted from this system failure. I LOVE my vehicle. Imagine my disappointment to learn that many FORD vehicles are under a "silent recall" for such repair that the company is well aware of, yet you sold me this vehicle anyway. Please notify me that you will replace the Transmission or give me full trade in value toward a 2025 Lincoln Nautilus. Our family has been a FORD family for many years. We'd like to remain. What can you do? Thank you for your careful consideration.
Unknown or Other
Filed Apr 21, 2025MD
I purchased my vehicle in October 2024, and on Jan 2025 I begin experiencing jerking, misfiring, car not accelerating and unable to reverse. I reached out to multiple car dealers and they were unable to diagnose the problem. Today, January 21st I took my vehicle of less than a year to Ourisman Lincoln and was informed I needed to replace my 2019 Lincoln Transmission. This is devastating, as I’m unable to afford 9K dollar repair on a vehicle with only 59K miles.
Unknown or Other
Filed Jan 16, 2025AL
The car will sit and will not start I took it back to dealership after a jump off and it kept starting. The problem is I have keep a jump off cable with me to insure when it won't start I can start it. I seen where the Corsairs are having g same problems and think that Lincoln should also include the Nautilus also. When it happen and gets check out can't find the problem. Please advise
Unknown or Other
Filed Oct 10, 2024TX
Swollen lug nuts!had to pay to get them replaced.is there any recall so i can get my money back?
Wheels › Lugs/Nuts/Bolts/Studs
Filed Oct 3, 2024IL
See attached document for complaint.
Steering
Filed Sep 20, 2024PA
Reported to Lincoln over a year ago about DEATH WOBBLE on this vehicle. Have taken to 3 dealerships to have checked out and have not found anything. BUT IT IS STILL HAPPENNING. Have suggested to have an engineer from the company to ride along. Not happening. The keep closing the case. September of last year we were driving through Richmond, Virginia on our way to Florida and, it went into the DEATH WOBBLE at 65mph. Shook so bad it snapped my front hitch system and could not tow the car and had to be trailer towed to a dealership. There are other reports out there on the web of other people having the same issue. Was told at one point it could be my equipment. After it broke my system last September and almost lost the car, my insurance company paid to have car repaired and installed a NEW Blue Ox system and it did it again. This time at slower speed and I was able to control. Told ALL DEALERSHIPS AND LINCOLN howitzer is happening and steering is not going back to zero after I make a turn or hit a bump. No reaction. One dealership told me I should not be towing that car, but the car is set up to be towed, according to owners manual. Repair documentation is with Lincoln and insurance company, with all reports. Have a date of September of last year because that was the big one, but started August of 2023, March of 2024, August of 2024 2 times. Each time reported to Lincoln and taken to shop. Could have been a serious accident if I didn't control the motorhome and car.
Electrical System
Filed Sep 19, 2024GA
There have been consistent issues with the car due to the electrical system. The car has purchased 3/24/23 as used. The car has been in for maintenance and repairs 5 times since June 6, 2024 at the cost of $3,744.88. The car has cut off while driving. One time it happened on a a major thoroughfare at rush hour. The engine light came on. When the car stopped, it wouldn’t restart. It was towed to Lithia Springs Ford. The fuel pump and driver module was replaced for $1,706.10 on 7/12/24. On 8/21/24, all the lights came on the dashboard. The car was diagnosed and the GSM was replaced as well as the repair connector C219, Power Relay at the cost of $967.83. 9/9/24, the check engine light came on and the car was diagnosed and the purge value assembly and was replaced at the cost of $543.67. Presently, the car is in for repair again for replacement of the fuse panel, with the estimated cost of between $700-$800.
Complaints 1-50 of 103, newest first, reproduced as filed.
Owners filed 103 complaints with NHTSA; there are too few Nautilus years on record to rank this one against the others. The most common complaint is about the transmission (23%). In NHTSA crash tests it scored 5 stars overall.
What is the most common problem with the 2019 Lincoln Nautilus?
The transmission: 24 of the 103 complaints (23%) are about it. Owners most often say it jerks, lurches or bucks (46%), shudders or judders (29%) and hesitates before moving or accelerating (13%). The typical report comes at 2,000 miles.
How many recalls does the 2019 Lincoln Nautilus have?
8 safety recalls on file with NHTSA, the most recent filed Jun 9, 2026. The largest, 25V442000, covered 200,237 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2019 Lincoln Nautilus problems start?
Half of the complaints that record an odometer reading came in before 7,250 miles. For the transmission the midpoint is 2,000 miles.
Are there service bulletins for the 2019 Lincoln Nautilus?
The manufacturer filed 145 technical service bulletins and other notices for it with NHTSA, most of them about the electrical system (34), the transmission (27) and the engine (17). A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jun 9, 2026. Source: NHTSA Office of Defects Investigation.