Ford Motor Company: Seats › Front Assembly › Power Adjust
Ford Motor Company reported this defect to federal regulators on Jul 17, 2020 and put the number of vehicles at risk at 19,299. The repair is free for as long as the recall stands.
The defect
Ford Motor Company, Inc. (Ford) is recalling certain 2016-2018 Lincoln MKX and 2019-2020 Nautilus vehicles equipped with 16-way electric tilt seats. The seat cushion frame edge may contact the wire harness when the seat occupant uses the tilt function of the seat, potentially damaging one or more wires within the harness, which can result in either inadvertent deployment of the air bag or nondeployment of the air bag in the event of a crash.
The risk
An air bag that deploys inadvertently increases the risk of a crash. An air bag that does not deploy in the event of a crash increases the risk of injury.
The remedy
Ford will notify owners, and dealers will install protective flocking tape onto the exposed edge of the 16-way seat cushion frames, and inspect the wire harness for damage, and repair or replace it as needed, free of charge. This recall began August 12, 2020. Owners may contact Ford/Lincoln customer service at 1-866-436-7332. Ford's number for this recall is 20S37.
5 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2020 Lincoln Nautilus | 34 | 5 | 0 | 2 |
| 2019 Lincoln Nautilus | 103 | 8 | 0 | 2 |
| 2018 Lincoln MKX | 31 | 5 | 0 | 2 |
| 2017 Lincoln MKX | 52 | 5 | 0 | 0 |
| 2016 Lincoln MKX | 156 | 7 | 3 | 6 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V414000.
Full record for the 2020 Lincoln Nautilus → · Recalls carrying a do-not-drive advisory → · Where this data comes from →