141 complaints record an odometer reading. Failures cluster around 75,000–90,000 miles.
Most common 2007 Lexus RX350 problems
44 of the 167 complaints (26%) are about the engine.
Component
Reports
Crashes
Fires
Injuries
Engine
33
0
0
0
Steering
23
0
0
0
Vehicle Speed Control · throttle and acceleration
19
9
0
6
Air Bags · airbags
18
1
0
1
Unknown or Other
10
0
1
2
Structure · body and frame
10
0
0
0
Engine and Engine Cooling · engine
9
0
0
0
Exterior Lighting · headlights
6
0
0
0
Electrical System
5
0
0
0
Structure › Body · body and frame
4
0
0
0
1 safety recall
Part 573 reports
Vehicle Speed Control › Accelerator Pedal11V112000
Filed Feb 24, 2011769,379 vehiclesToyota Motor North America, Inc.
Defect. TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2006 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2004-2007 LEXUS RX330, RX350, AND RX400H VEHICLES. IF THE FORWARD RETENTION CLIP USED TO SECURE THE FLOOR CARPET COVER, WHICH IS LOCATED IN FRONT OF THE CENTER CONSOLE, IS NOT INSTALLED PROPERLY THE COVER MAY LEAN TOWARD THE ACCELERATOR PEDAL AND INTERFERE WITH THE ACCELERATOR PEDAL ARM.
Risk. IF THIS OCCURS, THE ACCELERATOR PEDAL MAY TEMPORARILY BECOME STUCK IN A PARTIALLY DEPRESSED POSITION RATHER THAN RETURN TO THE IDLE POSITION. A STUCK ACCELERATOR PEDAL MAY RESULT IN UNINTENDED AND SUSTAINED VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP, INCREASING THE RISK OF A VEHICLE CRASH.
Remedy. DEALERS WILL REPLACE THE FLOOR CARPET COVER WITH A NEWLY DESIGNED ONE FREE OR CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MARCH 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
All 1 campaign on file, newest first.
What owners reported
Newest filings
Air Bags
Filed May 5, 2022113,000 milesCA
The contact owns a 2007 Lexus RX350. The contact stated that over time she noticed that the dashboard was cracking and separating. The contact was concerned due to the proximity of the passenger’s side air bag housing and the crack in the dashboard. The contact was also concerned about an inadvertent deployment without the vehicle being involved in a crash. The local dealer was contacted and informed of the failure but offered no assistance. The vehicle was not repaired. The manufacturer was not contacted or informed of the failure. The approximate failure mileage was 113,000.
Engine
Filed Sep 2, 202083,000 milesMN
TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT'S WIFE STATED THAT UPON ACCELERATING THE VEHICLE AFTER EXITING A ROUNDABOUT, DUST BEGAN TO EMIT FROM THE EXHAUST PIPE. THE CONTACT'S WIFE DROVE TO A GAS STATION AND DISCOVERED THAT THE ENGINE OIL WAS EMPTY. THE CONTACT THEN REFILLED THE OIL BUT BY THE NEXT DAY, THE OIL HAD COMPLETELY LEAKED OUT OF THE VEHICLE. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO LEXUS OF MAPLEWOOD (3000 US-61, MAPLEWOOD, MN 55109) WHERE THEY INITIALLY DISCOVERED METAL SHAVINGS IN THE OIL LINE. THE OIL LINE WAS REPLACED HOWEVER, THEY ALSO DISCOVERED THAT THE CAM GEARS IN UPPER ENGINE WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD PROVIDE A CALLBACK. THE CONTACT HAD NOT RECEIVED A CALLBACK. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.
Air Bags
Filed Apr 24, 202085,000 milesCA
TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG WARNING LIGHT FLASHED ON AND OFF CONSTANTLY. THE VEHICLE WAS TAKEN TO THE LEXUS OF GLENDALE (1221 S BRAND BLVD, GLENDALE, CA 91204, (818) 507-1300) WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS UNDER THE SEAT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Unknown or OtherFire
Filed Jun 14, 2019162,500 milesSC
DROVE 2007 RX350 APPROXIMATELY 15 MINUTES AND RETURNED TO RESIDENCE. 3 MINUTES LATER, WALKED OUTSIDE AND CAR WAS SMOKING FROM ENGINE AREA. WITHIN A MATTER OF 60-90 SECONDS THE CAR WAS COMPLETELY ENGULFED IN FLAMES AND FIRE DEPARTMENT IMMEDIATELY CALLED. FD ARRIVED 21 MINUTES LATER AND CAR WAS STILL FULLY IN FLAMES. ONCE FD EXTINGUISHED FLAMES, CAR WAS A TOTAL LOSS.
Engine
Filed May 15, 2019122,000 milesPA
I WAS DRIVING ON A COUNTRY ROAD AND NOTICED A/C WAS ACTING ODD, THEN TEMP GAUGE WENT TO BOTTOM OF DIAL. I COULDN'T STOP ON THIS ROAD. I WAS TRYING TO GET TO GRANDDAUGHTER'S HOUSE. I STOPPED AT LIGHT AND COULDN'T START IT. I CALLED AAA AND CAR WAS TRANSPORTED TO LEXUS DEALER WHO TESTED CAR AND SAID ENGINE FAILED. THERE WERE 122000 MILES WHEN TESTED AT DEALER. THE CAR HAS BEEN DEALER SERVICED THE ENTIRE TIME. IT WAS SERVICED AT 120,000 AND ALL SYSTEMS OK. I'VE HAD AN 80 DATSUN THAT LASTED 250,000 MILES. THE DEALER SAID THAT USED ENGINE $8500. I EXPECTED MUCH BETTER FROM LEXUS. READING SOME NHTSA REPORTS THERE SEEM TO BE A RASH OF OIL LINES FAILING. THERE WAS NO WATER HOSE PROBLEM ACCORDING TO DEALER CHECKING IT
Unknown or Other
Filed Apr 21, 2019TX
MY DASH IS IN REALLY BAD SHARPE
Unknown or Other
Filed Mar 28, 2019AL
THE DASH STARTED CRACKING AND NOT FROM ABUSE. IT IS PARKED IN A COVERED GARAGE WHEN NOT IN USE. I'VE READ THE SAME COMPLAINTS. IT IS A MANUFACTURE DEFECT AND I'M AFRAID IT WILL AFFECT THE AIR BAG DEPLOYMENTS. THE MANUFACTURE SHOULD TAKE CARE OF THIS AND REPLACE THE DASH BOARD.
Engine
Filed Feb 18, 2019114,205 milesIL
OIL STARTED SPEWING FROM UNDERNEATH THE CAR WHILE IT WAS IN MOTION ON A HIGHWAY . THE CAR WAS TOWED TO A LOCAL SHOP AND THE OIL COOLANT LINES (BLACK RUBBER HOSES) WERE REPLACED WITH METAL HOSES.
Unknown or Other
Filed Oct 29, 2018129,000 milesAL
WHILE DRIVING ON THE INTERSTATE I NOTICED SOMETHING ON THE BACK WINDSHEILD, UPON STOPPING AT THE VET TO PICK UP MY DOG, THERE WAS OIL ALL OVER THE BACK WINDSHEILD. THE RUBBER OIL HOSE HAD DEVELOPED A LEAK AND WITHIN 5 MILES I HAD LOST ALL OIL IN MY VEHICLE. WHICH HAS RESULTED IN HAVING THE VEHICLE TOWED IN FOR REPAIRS TO REPLACE THE HOSES WITH THE NEWLY DESIGNED HOSES. APPARENTLY THIS IS AN ONGOING PROBLEM WITH THIS MODEL LEXUS...
Steering
Filed Sep 6, 201886,817 milesOH
DURING ROUTINE CAR MAINTENANCE, I WAS NOTIFIED BY THE TOYOTA TECHNICIAN THAT THE RACK AND PINION ASSEMBLY WAS LEAKING POWER STEERING FLUID AND NEEDED TO BE REPLACED IN ORDER TO MAINTAIN SAFETY OPERATION. THE MILEAGE AT THE TIME OF FAILURE WAS 86,817. THE TECHNICIAN STATED THAT THE ONLY FIX FOR THIS ISSUE WAS TO REMOVE AND REPLACE THE ENTIRE RACK AND PINION ASSEMBLY AT A COST OF $1,700. I BELIEVE THAT THIS IS A DESIGN DEFECT AND SHOULD HAVE BEEN RECALLED BY TOYOTA, GIVEN THE NUMBER OF FAILURES I HAVE FOUND REPORTED ON THE NHTSA WEBSITE. IT APPEARS TO BE A COMMON PROBLEM WITH OTHER LEXUS RX350 OWNERS FROM VARIOUS YEARS.
Air Bags
Filed Aug 17, 2018125,000 milesTN
ABS/SEATBELT WARNING LIGHT IS FLASHING. MECHANIC SAYS 'DRIVERS SIDE AIRBAG SQUIB NEEDS REPLACING
Structure › Body
Filed Aug 3, 2018161,390 milesTX
TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED. THE DEALER (STERLING MCCALL LEXUS, 10025 SOUTHWEST FWY, HOUSTON, TX 77074, (713) 995-2630) WAS CONTACTED, BUT HAD NOT DIAGNOSED OR REPAIRED THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 161,390.
Engine
Filed Jul 13, 201899,850 milesWA
1. WIFE BOUGHT CAR ON AUGUST 31, 2016 FROM DEALER IN TACOMA, WA (WITH 90,900 MILES ON IT) WITH A WARRANTY SERVICE CONTRACT WITH IT. 2. SHE TAKES IT TO A LEXUS SERVICE DEALER IN WASHINGTON AT 95,377 MILES ON JULY 13, 2017 TO HAVE THE OIL AND OIL FILTER CHANGE (NOTE: OIL COOLER HOSE IS RIGHT BY THE OIL FILTER). THEY CHANGE THE OIL AND OIL FILTER, AND MENTION OTHER THINGS ABOUT THE CAR, BUT NOTHING ABOUT OIL COOLER HOSE.) 3. BECAUSE WARRANTY SERVICE CONTRACT IS BEST FOR PEOPLE WHO PUT A LOT OF MILES ON A SHE DROP THE WARRANTY SERVICE CONTRACT IN SEPTEMBER 2017 ABOUT, APPLIED THE REFUND TO AMOUNT OWING ON CAR. 4. ON JUNE 23, 2018 (AT 99850 MILES) THE (ORIGINAL MANUFACTURER) OIL COOLER HOSE LEAK OIL A-LOT, IN ABOUT 1/2 A MILE ALL THE OIL (6 QTRS +) WAS OUT OF THE ENGINE MAYBE, SHE DID NOT NOTICE THE LEAK UNTIL 3 + MILES OF RUNNING THE CAR, (NO LIGHT CAME ON THE DASH). 5. SO READ THAT IN MARCH 2010 TOYOTA HAD THEIR CAR ENGINES WITH YEAR 2007 HAD THE DEALER REPLACE THE OIL COOL HOSE (PART OF THE HOSE WAS RUBBER-AND WAS KNOWN TO LEAK, THE OIL COOL HOSE NOW IS ALL METAL) AND THE CAR I'M REFERRING HERE (2007 LEXUS RX 350) WAS PART OF THE REPLACEMENT TO. ALSO NOTICE THAT THE OWNER OF THE VEHICLE AT THE TIME HAD UNTIL MARCH 2013 TO HAVE IT DONE. AND I GUESS THE OWNER AT THE TIME, NEVER HAD THE ORIGINAL OIL COOLER HOSE (PART RUBBER) REPLACED. 6. SO MY QUESTION HERE IS DOES THE LEXUS DEALER (ON 7/13/2017 WHO CHANGE THE OIL) HAVE ANY OBLIGATION TO INFORM HER THAT SHE HAS A OIL COOLER HOSE T
Engine
Filed Jul 6, 201896,000 milesWV
THE OIL COOLING LINE IN MY WELL MAINTAINED 2007 RX 350 BLEW APART WITHOUT WARNING, CAUSING ALL OIL TO BE LOST FROM THE ENGINE AND CATASTROPHIC ENGINE DAMAGE TOTALING THOUSANDS OF DOLLARS WERE IT TO BE REPAIRED. THIS IS APPARENTLY A VERY COMMON, WELL KNOWN ISSUE IN THE 2007 ERA RX 350 DUE TO LEXUS' CHOICE TO USE A RUBBER COOLING LINE. THIS OCCURRED WITH NO WARNING WHATSOEVER.
Vehicle Speed ControlCrash1 injured
Filed Apr 6, 2018163,000 milesCO
TL* THE CONTACT OWNED A 2007 LEXUS RX350. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE INDEPENDENTLY ACCELERATED. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE CONTINUED TO ACCELERATE. AS A RESULT, THE CONTACT CRASHED INTO AN ELECTRICAL BOX. THE AIR BAGS DEPLOYED AND THE CONTACT WAS KNOCKED UNCONSCIOUS. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR SCRAPES AND BRUISES, WHICH REQUIRED MEDICAL ATTENTION. UPON A FOLLOW UP VISIT TO THE HOSPITAL, THE CONTACT WAS DIAGNOSED WITH AN CONCUSSION. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THE FLOORMATS CAUSED THE VEHICLE TO INDEPENDENTLY ACCELERATE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 11V112000 (VEHICLE SPEED CONTROL) AS A POSSIBLE CAUSE FOR THE FAILURE. THE FAILURE MILEAGE WAS 163,000.
Vehicle Speed ControlCrash1 injured
Filed Apr 2, 2018163,000 milesCO
TL* THE CONTACT OWNED A 2007 LEXUS RX350. WHEN THE VEHICLE WAS SHIFTED INTO DRIVE, IT ACCELERATED UNEXPECTEDLY. EVEN WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE COULD NOT BE STOPPED. AS A RESULT, THE VEHICLE WAS INVOLVED IN A ROLLOVER COLLISION. THE FAILURE OCCURRED WITHOUT WARNING. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A STORAGE YARD WHERE IT WAS DEEMED DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST BECAUSE THE VIN WAS NOT INCLUDED IN AN ACTIVE RECALL. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED FROM A CONCUSSION. THE FAILURE MILEAGE WAS APPROXIMATELY 163,000.
Air BagsCrash1 injured
Filed Mar 16, 2018170,000 milesFL
TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT A GARBAGE TRUCK T-BONED THE DRIVER'S SIDE OF HIS VEHICLE. ALL OF THE AIR BAGS DEPLOYED EXCEPT THE CURTAIN AIR BAGS ON THE DRIVER'S SIDE AND FRONT PASSENGER SIDE. THE DRIVER SUSTAINED CRITICAL INJURIES, WHICH REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY TOWED THE VEHICLE TO A YARD AND A REPAIR FACILITY FOR INSPECTION. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. *TT THE CONSUMER STATED THE DRIVER WAS AIR-LIFTED TO A TRAUMA UNIT. THE DRIVER SUSTAINED CRUSHED AND FRACTURED RIBS, BROKEN CLAVICLE, BROKEN SCAPULA, FRACTURED BONE IN NECK AND THE BRAIN BLED ON BOTH FRONTAL LOBES. THE DRIVER'S INJURIES REQUIRED SURGERY. *JS
Engine
Filed Jan 29, 2018129,827 milesOH
TL* THE CONTACT OWNS A 2007 LEXUS RX350. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS TOWED TO A LOCAL DEALER (METRO LEXUS, 13600 BROOKPARK RD, CLEVELAND, OH 44135) WHERE IT WAS DIAGNOSED THAT THE COOLING PIPE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 1801240854. THE FAILURE MILEAGE WAS 129,827.
Engine
Filed Jan 24, 2018NE
2007 LEXUS RX350. CONSUMER WRITES IN REGARDS TO ENGINE OIL COOLER PIPE AND MASSIVE OIL LEAK. *LD *JS THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS MADE TO THE VEHICLE DUE TO THE FAILURES BEING COVERED UNDER A RECALL. *JS
Engine
Filed Dec 5, 20173 milesSC
ON MY DRIVE TO WORK THIS AM MY ENGINE STARTED MAKING A LOUD NOISE, I LOST ALMOST ALL OF MY OIL IN LESS THAN A MILE. MY OIL COOLER PIPE BUSTED. NO WARNING OR ANYTHING. LEFT ME STRANDED ON THE ROADSIDE. IF I WOULD HAVE DROVE IT ANY FURTHER IT WOULD HAVE COSTED ME AN ENGINE. THE OIL LIGHT FLASHED ON AND OFF AND MY CAR SOUNDED LIKE A TRACTOR. NO WARNING.
Visibility/Wiper
Filed Nov 28, 2017125,000 milesCO
WHILE DRIVING DOWN THE HIGHWAY (APPROXIMATELY 60MPH), I HEARD A LOUD NOISE & I DID NOT KNOW WHAT IT WAS AT FIRST. UPON LOOKING UP, I SAW MY CLOSED MOONROOF SHATTERED & I HAD TINY SHARDS OF GLASS ON MY SHOULDER & ON THE CONSOLE BELOW IT. I INSPECTED THE DAMAGE AFTER STOPPING A LITTLE LATER & THERE IS A CLEAR RIDGE OF SEPARATION. THIS WAS NOT FROM A ROCK OR OTHER OBJECT WITH ONE PRIMARY POINT OF DAMAGE.
Air Bags
Filed Nov 10, 201772,000 milesFL
AIR BAG FAILURE LIGHT ON, AIR CONDITIONING DOES NOT WORK, BROKEN OR CRACKED BOARD ALMOST EVERYWHERE, AIR CONDITIONING DOES NOT WORK, MAINTENANCE LIGHT ALWAYS ON DESPITE MECHANICAL OVERHAUL.
Engine
Filed Oct 4, 2017130,000 milesNY
ON FRIDAY SEPTEMBER 29 2017 MY WIFE WAS DRIVING HER 2007 RX 350 AND SHE NOTICED A LINE OF OIL LEADING TO HER VEHICLE AS IT WAS BACKED INTO A PARKING SPACE. AFTER CHECKING THE OIL SHE NOTICED THE VEHICLE HAD LOST 4 QUARTS OF OIL. UPON INVESTIGATING FURTHER IT WAS OBSERVED THAT THE ENGINE LOST THAT AMOUNT OF OIL IN JUST A FEW MILES. WHEN WE DELIVERED THE VEHICLE TO OUR REPAIR SHOP ON OCTOBER 4TH WE WERE TOLD THAT IT WAS THE RUBBER OIL LINE THAT SPRUNG A LEAK. THEY SAID THEY HAVE REPLACED MANY OF THESE AS THEY ARE A DESIGN FLAW FROM LEXUS DIRECTLY. THE NEW PART WAS IMMEDIATELY ORDERED FROM LEXUS AND IS TO BE INSTALLED WHEN IT COMES IN. AFTER ALL OF THIS I HAVE A QUESTION. IF THIS IS SUCH A PROBLEM PART WHICH HAS BEEN NOW ALTERED TO ELIMINATE THE RUBBER PORTION ON THE PART, WHY WOULD I BE CHARGED FOR THIS PART? THIS HAS BEEN A KNOWN PROBLEM FOR QUITE SOME TIME. AS AN OWNER PAST AND PRESENT OF 9 (NINE) TOYOTA/LEXUS VEHICLES I'M VERY CONCERNED ABOUT HOW SOMETHING LIKE THIS SEEMS TO BE ACCEPTED BY TOYOTA MOTOR CORP AS APPARENTLY NO BIG DEAL. HAD MY WIFE NOT NOTICED THE LEAK THE ENGINE WOULD'VE RUN DRY OF OIL AND I'D BE LOOKING AT A BILL FOR A NEW ENGINE. PROBABLY $8,000. DOES ANYONE THERE HAVE AN ANSWER OTHER THAN THE QUALITY OF PARTS AND ENGINEERING AT TMC HAS TAKEN A DOWNWARD TURN. THANK YOU FOR LISTENING.
Steering
Filed Sep 13, 201758,000 milesMD
TL* THE CONTACT OWNS A 2007 LEXUS RX350. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE OIL CHANGE AT AN UNKNOWN LOCAL DEALER WHERE THE CONTACT WAS INFORMED BY THE TECHNICIAN THAT THE RACK AND PINION WAS LEAKING POWER STEERING FLUID AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Engine
Filed Sep 8, 2017140,000 milesNY
CAR FIRST MADE A RATTLING SOUND,THEN OIL STARTED LEAKING FROM THE OIL COOLER,WHEN STARTING THE VEHICLE THIS HAPPENED
Air Bags
Filed Aug 11, 201780,000 milesNY
MY DASHBOARD IS CRACKED OVER THE PASSENGER AIRBAG. I AM THE ORIGINAL OWNER AND THE CAR HAS BEEN IN AN INDOOR GARAGE FOR 10 YEARS. CAR HAS BEEN SERVICED EVERY 3000 MILES FOR 10 YEARS.
Engine
Filed Jul 30, 2017156,187 milesMD
ENGINE OIL WAS POURING OUT OF MY VEHICLE WHILE I WAS DRIVING. THE ENGINE OIL COOLER LINE WAS LEAKING. IT NEEDED TO BE REPLACED AND THE UNDERCARRIAGE NEEDED TO BE CLEANED. THIS COULD HAVE BEEN DANGEROUS IF I WAS NOT ABLE TO IMMEDIATELY GET THE CAR TO THE REPAIR SHOP.
Vehicle Speed ControlCrash
Filed Jul 6, 201786,000 milesCA
2007 LEXUS RX 350. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION. *LD THE CONSUMER STATED THE VEHICLE SURGED FORWARD THROUGH 2 SMALL TREES. THE ENGINE HAD TO BE TURNED OFF BEFORE THE VEHICLE WOULD STOP. THE CONSUMER GAVE AUTHORIZATIONS FOR THE MANUFACTURER TO INSPECT THE VEHICLE. UPDATED 07/06/2017*JS ..UPDATED 08/30/17 *BF *JS
Steering
Filed Jun 23, 2017NJ
THE RACK AND PINION IS LEAKING FLUID (ATF IS USED FOR POWER STEERING) FROM THE PASSENGER SIDE DUST BOOT INDICATING A WORN OUT SEAL AT ONLY 70,000 MILES. THE ONLY FIX IS TO REMOVE AND REPLACE THE RACK AND PINION SYSTEM AT A SUBSTANTIAL COST. I BELIEVE THIS IS A MAJOR DESIGN DEFECT WITH THIS RACK AND PINION SYSTEM BECAUSE I HAVE OTHER VEHICLES WITH WELL OVER 200 K MILES AND NO PROBLEMS.
Power Train
Filed Apr 21, 201799,650 milesWA
INTERMITTENT HESITATION OF THE TRANSMISSION. PUT IN GEAR (FORWARD OR REVERSE) AND VEHICLE WON'T MOVE. REV UP ENGINE AND IT SURGES-JERKS FORWARD OR REVERSE.
Steering
Filed Apr 11, 2017103,000 milesMD
APRIL 11,2017 TOOK MY CAR IN FOR AN OIL CHANGE AND WAS TOLD THERE IS A LEAK IN THE POWER STEERING RACK. COST $1800. NO WARNING.
Unknown or Other
Filed Mar 31, 2017GA
RECALL OF SE UNITED STATES ON DASHBOARD FOR LEXUS RX350. LETTER PROMISED FIXING IT 2 1/2 YEARS AGO. TOOK 100 MILES TO DEALERSHIP THEY DETERMINED IT WAS CRACKING AND FALLING OFF DUE TO YOUR RECALL. WAITING ON DASH TO COME IN. 2 1/2 YEARS RIDICULOUS!!!!
Structure › Body
Filed Feb 6, 2017FL
MY DASHBOARD IS TERRIBLY CRACKED AND IT'S VERY SHINY. IT'S DIFFICULT TO SEE WHEN DRIVING ON THE SUN
Fuel/Propulsion System
Filed Jan 4, 201763,000 milesCA
IT GOT BUZZIES OR WHINGING NOISE FROM FUEL PUMP EVEN MY CAR IS 65000 MILES THAT I ALREADY BROUGHT TO DEALER. THEY SAID NO MORE WARRANTY OVER 6 YEARS. IT MADE ME SHAME AND HURT BECAUSE LEXUS SAID WARRANTY MILE BY MILE. IT IS NOT TRUE. WHAT CAN I DO TO FIX THIS PROBLEM THAT MADE PEOPLE SIT REAR HEADACHE WITH THIS NOISES.
Air Bags
Filed Nov 4, 201635,000 milesUT
DASH ON RX 350 IS CRACKING SIGNIFICANTLY. THIS CRACKING IS SO EXTREME THAT MY WIFE WAS TEMPTED TO PLACE A COVER OVER THE DASH THAT WOULD INTERFERE WITH PROPER INFLATION OF THE AIRBAG. I AM CONCERNED THAT OTHER OWNERS WILL PLACE COVERS, TAPE, ADHESIVES, OR OTHER MEASURES OVER THE BAGS AND THIS COULD LEAD TO AN INJURY.
Air Bags
Filed Oct 15, 2016202,959 milesGA
TAKATA RECALL. I JUST PURCHASED A CERTIFIED USED 2007 LEXUS RX350 AND THE AIRBAG INFLATOR SRS LIGHT IS ILLUMINATED IN THE DASHBOARD AT 102K MILES EVEN WHEN A PASSENGER IS IS SEATED IN THE PASSENGER SEAT. I DON'T SEE THIS MODEL REFLECTED IN THE RECALL LIST BUT BELIEVE IT SHOULD BE RESEARCHED IMMEDIATELY FOR SAFETY ISSUES. I HAD A HONDA WITH THE SAME ISSUE THAT WAS INCLUDED UNDER RECALL.
Steering
Filed Oct 12, 201635,000 milesFL
MY RX350 2007 HAS ONLY 35,000 MILES AND THE POWER RACK AND PINION ASSEMBLY HAS BEEN CHANGED ONCE AND NOW THE DEALER TOLD ME IT IS BAD AND NEED TO CHANGE IT ONLY AFTER 3 YEARS AFTER THEY CHANGED IT. NO SOUND OR LEAKS.
Engine
Filed Sep 25, 2016153,543 milesTX
WHILE SITTING AT A STOP AT ENGINE IDLE, THE CHECK OIL INDICATOR LIGHT FLASHED FOLLOWED BY A SHORT ROUGH IDLE. THE VEHICLE WAS PULLED OVER AND PARKED AND A PHONE CALL MADE TO THE LOCAL LEXUS DEALER. IT WAS ADVISED TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP DUE TO THE NATURE OF THE WARNING. THE VEHICLE WAS TOWED TO THE DEALER SHIP. UPON INSPECTION BY THE SERVICE DEPARTMENT AT THE LEXUS DEALERSHIP, THE OIL COOLER HOSE HAD EXPLODED CAUSING A LOSS OF ENGINE OIL. AT THE WRITING OF THIS NOTE, INFORMATION WAS SHARED THAT INDICATED A NEWER VERSION OF THE OIL COOLER HOSE WOULD NEED TO BE INSTALLED. ANY POTENTIAL DAMAGE TO THE ENGINE WOULD HAVE TO BE ACCESSED AFTER THE REPLACEMENT OF THE HOSE AND CLEAN-UP OF THE UNDER CARRIAGE OF THE VEHICLE AND INSULATION SURROUNDING THE UNDERSIDE OF THE CAR WAS COMPLETED. AFTER RESEARCHING THIS TOPIC, WE ARE HOPEFUL LEXUS WILL SHARE IN THE EXPENSE OF THIS REPAIR SINCE IT HAS BEEN DOCUMENTED THAT SIMILAR FAILURES HAVE OCCURRED.
Engine
Filed Aug 29, 2016118,000 milesMN
LOST ENGINE OIL DRIVING 20 MINUTES TO WORK. LEXUS DEALER ADVISED THERE IS A COMMON PROBLEM WITH THE OIL COOLER LINE, THERE IS A CAMPAIGN WITHIN 10 YEARS OF FIRST USE. THEY WON'T REPLACE IT UNLESS LEAKING; OTHERWISE YOU ARE ALLOWED TO DRIVE UNTIL THE LINE BLOWS CAUSING CATASTROPHIC ENGINE DAMAGE. A $60 PART ENDS UP BEING AN ENGINE REPLACEMENT; NEVERMIND THE POTENTIAL DANGER OF AN ENGINE FREEZE AT 65 MILES AN HOUR.
Engine
Filed Aug 22, 201690,000 milesTN
I PURCHASED A USED 2007 LEXUS RX 350 FROM CARMAX IN SEPTEMBER OF 2014. THE CAR HAS BEEN AT THE LEXUS DEALERSHIP 4 TIMES ALREADY FOR RATTLE IN BACK OF CAR, IGNITION SWITCH REPLACEMENT, OXYGEN SENSOR REPLACEMENT AND 80,000 MILE SERVICE. THIS MONTH (AUGUST 2016) THE CARE BEGAN TO MAKE A RATTLE JUST AFTER STARTING THE ENGINE. UPON CONTACTING MY LOCAL LEXUS DEALERSHIP, I WAS TOLD THAT THE SOUND I AM HEARING IS THE VVT GEAR WHICH WILL NEED REPLACING. THE ESTIMATE GIVEN TO ME WAS $4K. WHAT MAKES THIS EVEN MORE INTERESTING IS THAT MY HUSBAND OWNS A 2009 TOYOTA HIGHLANDER. HIS VEHICLE MAKES THE EXACT SAME NOISE UPON STARTING THE ENGINE. HE TOO WAS TOLD THAT HE NEEDED THE VVT GEAR REPLACED FOR A COST OF $6K WHICH WAS ONLY THE LABOR PORTION. AFTER READING COMPLAINTS WITH THE 2007 LEXUS RX 350 AND KNOWING THAT LEXUS ISSUED A RECALL ON CERTAIN 2008 LEXUS MODELS FOR THIS VERY ISSUE TELLS ME THAT A NEW RECALL SHOULD BE MADE BEFORE SOMEONE IS INJURED OR DEATH OCCURS. VERY DISAPPOINTED IN LEXUS.
Power TrainCrash1 injured
Filed Jul 18, 201690,000 milesCT
TL* THE CONTACT OWNED A 2007 LEXUS RX350. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE GARAGE DOOR AND BREEZE ROOM OF A KITCHEN. ALSO, WHEN SHIFTED INTO REVERSE, THE ACCELERATOR FAILED AND CAUSED THE CONTACT TO CRASH INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A WHIPLASH, BUT NO MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWRE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Air Bags
Filed Jun 20, 2016IL
AIRBAG LIGHT IN THE DASHBOARD BLINKING. AT FIRST, RESTARTING THE CAR WILL TAKE CARE OF THE ISSUE BUT RECENTLY, IT JUST BLINKS CONTINUOUSLY. I BOUGHT THE CAR AT CARMAX AND CAR HAS 90K MILES IN IT, IT'S A LITTLE OVER 30 DAYS AFTER I PURCHASED AT CARMAX WHEN THE AIRBAG LIGHT STARTED BLINKING. FOR NO REASON. I WAS NOT IN ANY ACCIDENT. IF THE LIGHT TURNED ON WITHIN THE 30 DAY PERIOD OF PURCHASE, I MIGHT HAVE REPORTED TO CARMAX AND THEY WILL FIX IT FOR FREE (WITHIN 30 DAYS OF BUYING THE CAR). I WENT ONLINE AND SIMILAR HAPPENS WITH OTHER LEXUS 350 CARS. MAYBE NEED A RECALL?
Structure › Body
Filed Jun 13, 201682,308 milesTX
I WENT TO GET SOMETHING OUT OF THE BACK OF MY LEXUS, WHICH WAS PARKED IN MY GARAGE, AND THE HANDLE TO THE REAR DOOR LATCH IS "MELTED". I WENT TO MANUALLY OPEN THE REAR POWER DOOR AND THE PLASTIC OR RUBBER THAT WAS COVERING THE MANUAL BUTTON WAS MELTED AND STICKY. I KEEP MY CAR IN MY GARAGE WHEN I'M NOT RUNNING ERRANDS OR AT WORK. NOT SURE WHEN IT "MELTED" CAUSE I USUALLY USE THE POWER DOOR BUTTON ON MY REMOTE TO OPEN THE REAR DOOR. I HAVE READ OTHER COMPLAINTS WITH THE SAME ISSUE.
Steering
Filed Jun 7, 2016134,000 milesGA
I BRING MY LEXUS FOR OIL CHANGE AND WAS TOLD THAT THE WATER PUMP WAS LEAKING AND THE RACK AND PIN IN THE STEER WHEEL IS LEAK COST OF TOTAL REPAIR AT LEXUS WOULD BE $2650
Unknown or Other
Filed May 23, 2016CA
MELTING OF THE RUBBER HANDLE OF THE REAR LIFT DOOR. THE HANDLE IS EXTREMELY STICKY LIKE TAR WHICH TRANSFERS TO YOUR HAND WHEN YOU OPEN THE DOOR BY HAND. UNKNOWN IF THIS IS DUE TO ELECTRICAL PROBLEM WITH THE HANDLE OR HOT WEATHER. NOTICED THIS SEVERAL YEARS AGO WHILE TRAVELING AND FOUND THE BLACK TAR LIKE SUBSTANCE ON MY HAND. THIS VEHICLE WAS PARKED ON THE DRIVEWAY WHEN THIS PROBLEM APPARENTLY TOOK PLACE OR JUST OVER TIME OF BEING OUTSIDE. FOR THE DATE THAT THIS HAPPENED BELOW I HAVE USED THE DATE OF PURCHASE FOR THERE IS NO EXACT DATE THAT I DISCOVERED THIS PROBLEM. I CAN ONLY ESTIMATE THAT IT HAS BEEN SEVERAL YEARS OR MORE.
Electrical System
Filed May 12, 2016150,000 milesVA
THE PASSENGER SIDE OUTSIDE MIRROR EXPLODED SENDING GLASS SHARDS AND CAUSTIC LIQUID ON THE SIDE WINDOW AND PAINTED SURFACE OF THE DOOR AND FENDER AREAS. EXPLOSION WAS SPONTANEOUS WITH NO APPARENT CAUSE, AMBIENT TEMP 50'S, NO BIRD STRIKE, THROWN ROCK OR PROJECTILE. EXPLOSION WAS GUN-SHOT LOUD. VEHICLE WAS BEING DRIVEN AT 10MPH ON NEIGHBORHOOD STREET. NO OTHER MOVING CARS AT THE TIME AND THE MIRROR DID NOT COME IN CONTACT WITH ANYTHING. INTERNET SEARCH OF EXPLODING MIRRORS REVEALED SIMILAR COMPLAINTS FROM OWNERS OF MANY BRANDS OF VEHICLES. CAUSE OF THE EXPLOSION HAS TO DO WITH THE DIMMING FUNCTION IN THE MIRRORS OF LATE MODEL VEHICLES. THE EXACT MECHANISM CAN ONLY BE GUESSED. THE CAUSTIC LIQUID MIGHT, UNDER PRESSURE AND ELECTRICAL CHARGE TEND TO BEND THE MIRROR IN SOME WAY, AND AFTER SOME TIME, FAIL CATASTROPHICALLY. THIS THEORY WAS CONFIRMED BY A STATE INSPECTION OFFICER WHO HAS HEARD OF SIMILAR PROBLEMS WITH LATE MODEL YEAR SIDE MIRRORS WITH DIMMER FUNCTION. COST OF REPAIR FROM ONE ESTIMATE WAS $1300 FOR A NEW MIRROR AND REPAINTING OF THE MARRED SURFACES. LEXUS HAS REFUSED OUR REQUEST TO REIMBURSEMENT OR EVEN TO CONSIDER THAT THE MIRROR COULD HAVE EXPLODED. I WOULD ALSO ADD THAT HAD THERE BEEN A PASSENGER SEATED AND THE WINDOW DOWN, GLASS SHARDS AND CAUSTIC LIQUID WOULD SURELY HAVE STRUCK THE PASSENGER IN THE FACE. THERE IS A PROBLEM WITH THESE MIRRORS AND A RECALL IS CLEARLY IN ORDER.
Steering
Filed May 8, 2016110,000 milesTX
2012 POWER STEERING RACK FAILED. LEAKING AT THE RUBBER SEAL BOOT ON RIGHT SIDE UNDER VEHICLE. USED A REBUILT PART TO REPLACE IT. 2015 DECEMBER, POWER STEERING FLUID LEAKED OUT OF FLUID CASING ALL OVER THE GROUND. I PULLED OFF OF THE TOLL RD BECAUSE OF THE NOISE. TOOK IT TO LEXUS AND DIAGNOSED POWER STEERING RACK NEEDS TO BE REPLACED AGAIN BECAUSE RUBBER SEAL BOOT IS LEAKING AGAIN. THEY HAVE STOPPED USING REBUILT AND NOW USE NEW KIT TO REPAIR. THEY WANT ME TO PAY FOR HALF THE REPAIR. THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS ISSUE WITH LEXUS AND OTHER TOYOTA VEHICLES WHICH USE THE SAME PART. IF MY CAR LOSES ALL THE FLUID BEFORE I GET IT REPAIRED, ESPECIALLY IF ON THE FREEWAY THERE COULD BE A FATAL ACCIDENT. LEXUS HAS TAKEN MONTHS TO RETURN MY CALLS IN ORDER TO GET THIS REPAIRED. I FINALLY GO A RETURN CALL FROM CUSTOMER SERVICE ON MAY 4TH. WILL NOT GET ON THE FREEWAY UNTIL THIS IS RESOLVED.
Air Bags
Filed Apr 17, 201684,500 milesCA
THE DRIVER AIRBAG LIGHT IS FLASHING. TAKE TO MECHANIK RESET IT IS NOT GOING AWAY . ITS NOT SAFE TO DRIVE WHEN AIRBAG IS NOT FUNCTIONING NORMALLY
Vehicle Speed ControlCrash
Filed Apr 1, 2016119,000 milesCA
UNINTENDED ACCELERATION - THE VEHICLE SUDDENLY ACCELERATED IN STOP & GO RUSH-HOUR CITY TRAFFIC STRIKING SEVERAL CARS (6 CARS IN TOTAL) BEFORE THE VEHICLE WAS STOPPED BY STRIKING THE OAKLAND POLICE DEPT BUILDING.
Engine
Filed Mar 1, 2016124,000 milesNC
TL* THE CONTACT OWNS A 2007 LEXUS RX350. WHILE DRIVING APPROXIMATELY 5 MPH, THE LOW OIL WARNING INDICATOR ILLUMINATED AND THE VEHICLE WAS NO LONGER OPERABLE. THE VEHICLE WAS TOWED TO THE LEXUS DEALER WHERE IT WAS DIAGNOSED THAT, DUE TO THE WRONG ENGINE OIL COOLING HOSE BEING INSTALLED, THE PART EXPLODED AND THE MOTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.
Complaints 1-50 of 167, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 24, 2011. Source: NHTSA Office of Defects Investigation.