THE AIRBAG LIGHT STARTED FLASHING. I HAD IT LOOKED AT BY THE LEXUS DEALERSHIP. I NEEDED TO REPLACE THE WHOLE AIRBAG IN THE DRIVER'S SEAT, AND MY CAR HAD NEVER BEEN IN AN ACCIDENT. THEY SAID IT WASN'T SAFE TO DRIVE AND THE AIRBAG WOULD NOT DEPLOY IF I WERE IN AN ACCIDENT THE WAY IT WAS WHEN I BROUGHT IT IN. *TR
2007 Lexus RX350 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
CHECK ENGINE LIGHT CAME ON AND VSC OFF CAME ON WHILE DRIVING. VEHICLES VIBRATE VIOLENT SHORTLY AFTER. WAS DIAGNOSED BY LEXUS TECHNICIAN THAT IGNITION COIL #6 HAS FAILED. *TR
I OWN A 2007 LEXUS RX350. WHEN STARTING MY CAR, A GRINDING SOUND IS HEARD COMING FROM THE ENGINE EVERY 1 OUT OF 7 OR 8 TIMES. THE PERFORMED A DIAGNOSTIC TEST, AND THE DEALER ADVISED THAT THE CAMSHAFT TOWER WOULD NEED REPLACING. APPARENTLY THIS IS A COMMON PROBLEM WITH THE YEAR, MAKE, AND MODEL. THE FAILURE MILEAGE WAS 89,000. LEXUS SAID THEY WOULC COVER PARTS BUT NOT LABOR, LABOR IS 2/3 OF THE COST (TOTAL ESTIMATE $3800). APPARENTLY THE CAR IS UNSAFE TO DRIVE AS IS. *TR
NOTICED ISSUE WITH POWER STEERING WHILE TURNING ON MY 2007 LEXUS RX-350. VEHICLE INSPECTED BY TECHNICIAN AND WAS INFORMED OF THE POWER STEERING FAILURE , OIL LEAK. NO DROPPING OF OIL WAS NOTICED ON THE PARKING FLOOR AT MY HOME. TECHNICIAN INFORMED THAT THE OIL RESERVOIR WAS ALMOST EMPTY AND THE OIL WAS COLLECTED IN A BOOT UNDER THE STEERING RACK. IF THE OIL DRIPPED ON THE FLOOR, I COULD HAVE NOTICED IT AND FIX THE ISSUE MUCH EARLIER. LUCKILY I WAS NOT DRIVING ON THE FREEWAY AT HIGHWAY SPEEDS? RUNNING WITHOUT OIL IN THE POWER STEERING? BASED ON MY DISCUSSION WITH LEXUS TECHNICIAN ONE IN EVERY THREE RX-350 2006 - 2008 SEEM TO HAVE THIS ISSUE WITHIN 5 YEARS OF IN SERVICE DATE AND TOYOTA/ LEXUS SEEM TO PAY NO CONCERN FOR THE SAFETY OF THE OWNERS. PLEASE REVIEW AND ADVISE ALL OWNERS OF THIS FAILURE AND ENSURE LEXUS RECALLS AND FIX THIS ISSUE FOR ALL OWNERS. THIS VEHICLE IS NOW IN TORONTO / CANADA. *TR
DURING MY ANNUAL STATE VEHICLE INSPECTION CONDUCTED BY A LEXUS DEALERSHIP, SERVICE TECHNICIANS INDICATED THAT ONE OF THE BOOTS ON THE POWER STEERING RACK HAD A HOLE/TEAR AND WAS LEAKING POWER STEERING FLUID, AND THERE WAS AN ADDITIONAL LEAK FROM A SEAL IN THE POWER-STEERING GEAR ASSEMBLY. THE ESTIMATE AND FINAL COST TO REPLACE THE ENTIRE RACK AND PINION SYSTEM WAS $1600+, AND I FOUND MYSELF AT THE MERCY OF THE DEALERSHIP, WHO SAID I WOULD "FAIL" MY STATE INSPECTION IF I CHOSE NOT TO HAVE THEM MAKE THIS REPAIR. I HAVE SINCE READ ONLINE WHERE NUMEROUS OTHER RX350 AND RELATED LEXUS VEHICLE OWNERS HAVE EXPERIENCED THE SAME OR SIMILAR STEERING RACK FAILURES AND SEAL LEAKS, AND THERE APPEARS TO HAVE BEEN AT LEAST 1 LEXUS RECALL CAMPAIGN ON A NON-RX350 VEHICLE FOR THIS ISSUE. UNFORTUNATELY THIS WAS NOT A WARRANTY REPAIR FOR ME, AND SINCE MANY OTHER LEXUS VEHICLE OWNERS HAVE DOCUMENTED THIS SAME ISSUE (AND SERVICE TECHNICIANS ARE QUITE FAMILIAR WITH THE PROBLEM), IT WOULD SEEM THAT LEXUS WOULD TAKE THE HIGH ROAD AND COMMENCE A RECALL CAMPAIGN FOR VEHICLES ALREADY ON THE ROAD WITH THIS PROBLEM, AND WOULD CORRECT OR ELIMINATE THIS PROBLEM FOR FUTURE VEHICLES NOW THAT IT'S A KNOWN, DOCUMENTED ISSUE. UNFORTUNATELY LEXUS DOES NOT APPEAR WILLING/ABLE TO TAKE THE HIGH ROAD ON THIS ONE. *TR
MOISTURE IN HEADLIGHTS CAUSING SPREAD OUT LIGHT BEAM AND POSSIBLE RUST/SHORT CIRCUIT IN ELECTRICAL SYSTEM. *TR
2007 LEXUS RX 350. CONSUMER WRITES IN REGARDS TO DEFECTIVE HEADLIGHT ASSEMBLY IN VEHICLE. *SMD THE CONSUMER STATED A CLASS ACTION LAW SUIT WAS FILED, IN WHICH IT ALLEGED THAT TOYOTA KNEW OR SHOULD HAVE KNOWN THAT THE HEADLIGHT ASSEMBLIES IN THEIR VEHICLES CONTAINED NUMEROUS DISTINCT AND SERIOUS LATENT DESIGN AND/OR MANUFACTURING DEFECTS THAT CAUSED THEM TO BE HIGHLY PRONE TO CONDENSATION OR MOISTURE, BUT CONTINUED TO FAIL TO DO ANYTHING ABOUT IT. THE CONSUMER STATED THE FACT OF THE MATTER, WAS DEFECTIVE PARTS, INCLUDING DEFECTS IN THE HEADLAMP HOUSING, WATER AND MOISTURE WERE ABLE TO ENTER THE HEADLIGHT ASSEMBLY AND DAMAGE INTERIOR COMPONENTS, INCLUDING DAMAGING THE ELECTRICAL CONTROL UNTIL. WHICH HAS PROVEN TO LEAD TO SERIOUS SAFETY HAZARDS SUCH AS LOSS OF ILLUMINATION FROM ONE OR BOTH HEADLAMPS AT UNPREDICTABLE INTERVALS, EXPOSING DRIVERS AND THOSE WHO THEY SHARE THE ROAD WITH TO SIGNIFICANT AND UNREASONABLE DANGER, WHICH IS THE EXACT PROBLEM SHE EXPERIENCED WITH HER VEHICLE.
TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT WHILE WASHING HIS VEHICLE, WATER MANAGED TO GET INTO THE LIGHT COVER. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE LIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 55,000. THE VIN WAS NOT AVAILABLE.
2007 LEXUS RX350. CONSUMER WRITES IN REGARDS TO FLOOR MAT RECALL *TGW THE CONSUMER STATED HE COMPLIED WITH THE RECALL AND TOOK HIS VEHICLE TO THE DEALER. HOWEVER, WHEN HE RETURNED TO THE DEALER, HE DISCOVERED TWO HOLES WERE IN THE EXISTING CARPET AND NOTHING HAD BEEN REPLACED. THE RECALL LETTER STATED THAT LEXUS WOULD REPLACE THE FLOOR CARPET COVER WITH A DIFFERENT ONE OF A DIFFERENT SHAPE AS WELL AS BOTH FORWARD AND REAR RETENTION CLIPS.
TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT THE HEAD LIGHTS FAILED. THE SEAL ON THE HEAD LIGHT WAS DAMAGED AND FROM RAIN WATER ENTERING THE HEAD LIGHT COVER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE HEAD LIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY HAD TO MAKE A DECISION ABOUT REPAIRING THE VEHICLE AGAIN. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.
I PARKED MY CAR IN A PARKING SPOT TO DO SOME ERRANDS AND, BEFORE I COULD PUT THE CAR IN PARK AND TURN THE CAR OFF, THE CAR SHOT FORWARD AND WENT THROUGH SOME SHRUBS, ACROSS A WALKWAY, AND FINALLY RAN STRAIGHT INTO A BRICK WALL OF ONE OF THE STORES I WAS GOING TO. SEVERAL BRICKS FELL OFF THE BUILDING AND , NEEDLESS TO SAY, I WAS AS SHAKEN UP AS THE BUILDING. SINCE THERE IS A WIDE WALKWAY BETWEEN THE SHRUBS AND THE BUILDING, IF ANYONE HAD BEEN GOING TO OR FROM THE STORE, THAT PERSON OR PERSONS WOULD,IN ALL LIKELIHOOD, HAVE BEEN KILLED. THERE WERE SEVERAL WITNESSES WHO SAW MY CAR PULL INTO THE SPACE, COME TO A STOP, AND THEN FLY ACROSS THE SHRUBS, SIDEWALK AND INTO THE BUILDING. MY FOOT NEVER TOUCHED THE ACCELERATOR AT THE TIME OF THE INCIDENT AND, ACCORDING TO THE COMPANY THAT REPAIRED THE CAR, THERE WAS NO NEED TO ADJUST/REPLACE THE FLOORMAT OR THE ACCELERATOR OR THE BRAKES. *TR
WHILE DRIVING ON HIGHWAY ENGINE MOTOR OIL SUDDENLY LEAK (MASSIVE LEAK ALL OVER THE CAR UNDERNEATH AND BACK) AND PRODUCE BURNING SMOKE. DID NOT KNOW THIS HAPPEN(NO WARNING SIGNALS AT ALL) AND WIND BLOW THE SMOKE BACK SO THE DRIVER CAN'T SEE IT. THE MOTOR OIL WAS DOWN TO NOTHING AFTER BEEN TOLD BY OTHER DRIVER TO STOP THE CAR. TOW THE CAR TO LEXUS DEALER AND BEEN TOLD THE 'REAR MAIN SEAL AND FRONT TIMING COVER SEAL' BROKE. THE DEAL DID NOT SEE THE PROBLEM(REAR MAIN SEAL BROKE) BEFORE AND DON'T KNOW THE CAUSE. DID NOT SEE ANY OIL LEAK UNDERNEATH THE CAR OR ANY WARNING LIGHT FOR THE PAST 5 YEARS. *TR
I HAVE NOW HAD TO REPLACE 3 IGNITION COILS. I ONLY HAVE THE PAPERWORK FOR 2 TIMES, BUT EACH TIME THE CAR BEGAN TO RUN ROUGH AND THE ENGINE WENT OFF AT STOPS, AND THE ELECTRICAL SYSTEM LIGHT WENT ON. THE FIRST TIME THIS HAPPENED, WHICH I THINK WAS IN 2010, THE LEXUS TECHNICIAN SAID IT WAS A FLUKE. THE SECOND TIME (ABOVE DATE), THE LEXUS TECHNICIAN SAID HE WAS BEGINNING TO SEE A LOT OF IGNITION COIL FAILURES. THIS LAST TIME (TODAY), THE TECHNICIAN SAID REPLACING FAULTY IGNITION COILS IS NOW COMMON, AND JUST A PART OF MAINTENANCE. HE ALSO SAID SOME PEOPLE WERE CHOOSING TO REPLACE ALL 6 OF THEM AT ONCE SO THAT THEY WOULDN'T BE STRANDED AT NIGHT OR ON THE ROAD, AND TO SAVE MONEY. OBVIOUSLY, THERE'S A MAJOR PROBLEM WITH LEXUS RX350 IGNITION COILS. *TT
DRIVING HOME FROM WORK LATE AT NIGHT MY CAR STARTED TO MAKE SOUNDS IT SMELLED LIKE RUBBER BURNING. MY DISPLAY PANEL SHOWED NO TROUBLE LIGHTS WERE ON. I KNEW I HAD JUST HAD THE OIL CHANGED THE OIL LIGHT WAS NOT ON. I AM A 61 YEAR OLD WOMAN ON A DARK BACK ROAD WITH NO LIGHTS OR CARS AROUND ME I WAS NOT STOPPING. AFTER DRIVING 10 MILES FINALLY I WAS A BLOCK FROM HOME NOW THE OIL LIGHT COMES ON. MY HUSBAND CHECKED THE OIL AND SAW THAT THE OIL STICK WAS DRY. I CALLED WHERE I HAD MY OIL CHANGED AND EXPLAINED AND THEY SAID TO HAVE THE CAR TOWED TO THEM. ONCE THEY CHECKED IT OUT HE CALLED AND SAID MY OIL COOLER HOSE BLEW APART HE SAID THEY SEE THIS ALOT IN 2007 LEXUS RX 350 AND I SHOULD CALL MY DEALER. I CALLED THE LEXUS SERVICE DEALER THE SERVICE GUY SAID IT WAS UNDER WARRANTY. I ASKED IF MY MOTOR WAS RUINED WILL LEXUS FIX IT HE SAID YES TOYOTA WOULD HAVE TO EAT THE COST. I HAD THE CAR TOWED TO LEXUS I GOT A CALL FROM THE LEXUS SERVICE DEPT HE SAID IT WAS NOT UNDER WARRANTY. HE SAID I WOULD HAVE TO PAY ALMOST 600.00 TO HAVE A NEW HOSE INSTALLED. I WENT OFF ON HIM. MY CAR HAS 75000.00 MILES I HAVE OWNED CARS WITH 115+ MILES AND NEVER HAD A OIL HOSE GO BAD. THE SCARY THING IS THERE IS NO WARNING WHEN THIS HOSE BLOWS. THE DASH BOARD PANEL LIGHTS SHOULD INDICATE THERE IS A PROBLEM SERVICE IS NEEDED SOMETHING! FOR THE HOSE TO BLOW APART IN JUST A SECOND LIKE IT DID THE HOSE HAS A DEFAULT. TOYOTA HAS KNOWN ABOUT THIS PROBLEM AND REFUSES TO DO A RECALL AT THIS TIME. WE NEED TO HAVE A CLASS
CHECK ENGINE LIGHT CAME ON AND VSC OFF CAME ON WHILE DRIVING. THIS IS THE SECOND TINE IN 2 MONTHS. VEHICLES VIBRATE VIOLENT SHORTLY AFTER. WAS DIAGNOSED BY QUALIFY TECHNICIAN THAT IGNITION COIL #6 HAS FAILED. THIS IS SIMILAR TO PREVIOUS CHECK ENGINE LIGHT ON PROBLEM 2 MONTHS AGO WHEN IGNITION COIL #4 FAILED. *TR
TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT THE ENGINE OIL WAS SPILLING ALL OVER THE ENGINE AND UNDER THE BOTTOM OF THE VEHICLE. THE CHECK ENGINE LIGHT WAS ILLUMINATED DUE TO ALL OF THE ENGINE OIL LEAKING. THERE WAS A RUBBER HOSE THAT WAS FOUND TO BE FRACTURED AND LEAKING. THE VEHICLE WAS TOWED TO THE DEALER WHO ADVISED THAT THEY WOULD REPAIR THE FAILURE BUT THE PARTS WOULD TAKE NINE DAYS TO ARRIVE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 71,000.
ON APRIL 23, WHILE DRIVING HOME THROUGH MY NEIGHBORHOOD THOUGHT I HEARD A KNOCKING NOISE IN MY ENGINE. NEXT MORNING DROVE ABOUT A MILE FROM THE HOUSE AND KNOCKING NOISE STARTED AGAIN. TOOK VEHICLE TO MECHANIC AND AFTER INSPECTION FOUND THAT MOST OF MY OIL HAD LEAKED OUT BECAUSE THE OIL COOLER HOSE ASSEMBLY/GASKET BLEW OUT. TOWED CAR TO STERLING MCCALL LEXUS BECAUSE OUR MECHANIC SAID THERE WAS A RECALL. AT STERLING THEY SAID THE RECALL WAS FOR THE OTHER SIDE OIL COOLER HOSE ASSEMBLY/GASKET WHICH THEY REPLACED. SO, THEY WANTED TO CHARGE ME $643 TO FIX THE IDENTICAL HOSE PARTS THAT WERE RECALLED ON THE OTHER SIDE. TOWING TO STERLING $168. TOWING BACK TO MY MECHANIC $86. - CHARGED DOUBLE AT STERLING FOR TOWING. OUR MECHANIC DID WORK FOR ABOUT HALF OF WHAT STERLING WANTED. PLEASE RECALL THE LEFT AND RIGHT SIDE OIL COOLER HOSES. THEY ARE IDENTICAL AND BOTH WILL BLOW OUT CAUSING MAJOR ENGINE DAMAGE. I WOULD LIKE TO BE REIMBURSED FOR THE WORK DONE - PLEASE RECALL! *TR
TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT WHILE REVERSING FROM A PARKING SPACE, THE VEHICLE SUDDENLY ACCELERATED. AS A RESULT, SHE CRASHED AGAINST A WALL. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC BUT WAS NEITHER DIAGNOSED NOR REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 56,000.
I WENT TO FOR ROUTINE MAINTENANCE AND THEY TOLD ME I NEEDED SOME BULBS REPLACED. I AGREED TO PAY FOR THE BULB REPLACEMENT. ABOUT 2 WEEKS LATER, I NOTICED CONDENSATION IN THE HEADLIGHT. I WENT BACK TO AND INDICATED THAT THERE HAD NOT BEEN A PROBLEM WITH MY HEADLIGHT UNTIL AFTER THEY REPLACED THE BULB. THEY STATED THEY DID NOT CAUSE THIS AND THAT "THIS CONDENSATION PROBLEM JUST SOMETIMES HAPPENS WITH THE RX'S. WATER LEAKS INTO THE HEADLIGHT ASSEMBLY". SINCE IT APPEARS THAT LEXUS KNOWS THIS, THEY SHOULD FIX IT OR HAVE A RECALL. STATED THAT IT WOULD BE "VERY EXPENSIVE" TO HAVE THE LIGHT FIXED. I WAS THOROUGHLY ANNOYED WITH THEM, (ESPECIALLY SINCE I BELIEVE THAT THEY DID INDEED CAUSE THE ISSUE), SO I INSTEAD WENT TO ). TOLD ME THAT MY CAR WAS OUT OF WARRANTY, SO IT WOULD COST $2,200 TO FIX THE LIGHT. WHAT?! I ASKED WHY IT WAS GOING TO BE SO RIDICULOUSLY EXPENSIVE. THEY STATED BECAUSE THEY HAVE TO TAKE THE ENTIRE LIGHT HOUSING OUT AND WILL NEED TO REMOVE PART OF THE BUMPER TO DO THIS AND REPLACE SOME KIND OF COMPUTER CHIP. NOW MY LIGHT IS ALMOST BURNED OUT FROM THE MOISTURE, SO I HAVE NO CHOICE BUT TO EVENTUALLY PAY AND GET IT REPLACED. (I KNOW NOTHING ABOUT CARS OR I'D TRY TO DO IT MYSELF, BUT I DON'T WANT TO CAUSE ANY ADDITIONAL ISSUES). SINCE LEXUS KNOWS ABOUT THIS PROBLEM (BOTH LEXUS SERVICE STATIONS STATED "THIS IS JUST SOMETHING THAT HAPPENS WITH THE RX"), THEY SHOULD CREATE A FIX FOR THIS, RECALL IT, OR AT LEAST MAKE THE REPLACEMENT COST LESS EXPENSIVE. I HAVE OWNED 3 LEXUS
LEXUS RX 350S HAVE DEFECTIVE IGNITION COIL PACKS. THEY ARE FAILING LIKE BAD LIGHT BULBS. WHEN ONE FAILS THE VSC AND "CHECK ENGINE" LIGHTS COME ON; DRIVE TOO FAR AND THE ENGINE STARTS TO SHAKE SO VIOLENTLY YOU SIMPLY CAN NOT DRIVE. TWO OF THE SIX IN MY CAR HAVE FAILED SO FAR. I AM TOLD TOYOTA USED THE SAME ENGINE IN THEIR '07 AVALONS WITH THE SAME RESULTS. THEY NEED TO RECALL AND REPLACE ALL OF THEM. *TR
AIR CONDITIONING AND VENTILATION SYSTEM BLOWS PLASTIC DUST PARTICLES FROM DE FROSTER VENTS. *TR
DRIVERS SIDE HEADLAMP LENS DEVELOPS CONDENSATION ON THE INSIDE OF THE LENS. THE AMOUNT OF CONDENSATION IS INCREASING DAILY AND CANNOT BE DRIED OUT. THIS ADVERSELY AFFECTS THE REFRACTION OF THE HEADLAMP BEAM WHICH IS BOTH DANGEROUS FOR THE DRIVER AND ONCOMING TRAFFIC.
ALL THE DASHBOARD INSTRUMENT WARNING LIGHTS COME ON AND STAY ON UNTIL THE ENGINE/IGNITION KEY IS TURNED-OFF. NO APPARENT MECHANICAL OR ELECTRICAL FAILURE AS INDICATED BY ALL THE DASH WARNING LIGHTS. THE SUDDEN APPEARANCE OF THE ENTIRE DASH WARNING LIGHT SYSTEM ENERGIZING IS UNNERVING TO SAY THE LEAST. THIS HAS BEEN AN ONGOING MALFUNCTION THAT THE DEALER CANNOT LOCATE OR REPRODUCE. THE MOST RECENT OCCURRENCE WAS ON APRIL 7TH AND AGAIN ON APRIL 11TH, BOTH WHILE THE CAR WAS IN MOTION AND STAYED ON UNTIL THE ENGINE WAS SHUTDOWN. THE LIGHTS DID NOT COME ON AFTER A RESTART. THE REPEATING OCCURRENCE RENDERS THE WARNING SYSTEM TOTALLY INEFFECTIVE, IN THE EVENT OF A REAL MECHANICAL OR ELECTRICAL FAILURE.
THE TIRE PRESSURE MONITOR SYSTEM ON MY 2007 LEXUS RX350 IS ON ALL THE TIME CAN'T BE RESET. STILL ONLY HAD 29K MILE ON THE ORIGINAL TIRES. I KNOW TOYOTA WAS RECALL SOME SUV FOR THE SAME PROBLEM BUT, MY LEXUS IS NOT ON THE LIST. *TR
MY LEXUS 2007 RX 350 HAS HEAVY WATER CONDENSATION IN THE HEADLIGHTS IN THE DRIVER SIDE OF THE VEHICLE THAT IS CAUSING MY HEADLIGHTS TO FLICKER AND SHUT OFF. REPEATED CALLS TO LEXUS CUSTOMER CARE HAS NOT RESULTED IN ANYTHING. I TOOK THE VEHICLE TO THE DEALER AND GOT THEIR VEHICLE INSPECTOR TO INSPECT AND GOT A DETAILED REPORT ENDORSING MY COMPLAINT THAT IT IS THE PROBLEM WITH THE LEXUS HEADLIGHT DESIGN THAT ALLOWS HEAVY WATER CONDENSATION CAUSING MY HEADLIGHTS TO BLOW UP. VERY FRUSTRATED WITH THE WAY LEXUS PEOPLE ARE BEHAVING AND THIS IS NOT WHAT YOU EXPECT AFTER YOU BUY AN EXPENSIVE VEHICLE. THIS PROBLEM OF THEIRS IS DIRECTLY PUTTING ME AND OTHER FELLOW MOTORISTS UNDER RISK. *LN
I HAD PUSHED THE BUTTON TO OPEN THE REAR DOOR ON THE UNIT. I BEGAN LOADING ITEMS IN THE REAR WHEN THE DOOR CAME DOWN STRIKING ME IN THE HEAD. THE DOOR CONTINUED TO LOWER AFTER HITTING ME THE DOOR HAS OPENED BY THE BUTTON AND THEN CLOSED BY ITSELF ON PREVIOUS OCCASIONS. NO ONE WAS INJURED FROM PREVIOUS CLOSINGS.
AT APPROX. 8:05 AM ON THURSDAY, DECEMBER 2ND I WAS STOPPED BEHIND A SCHOOL BUS THAT WAS PICKING UP CHILDREN AT THE INTERSECTION (1-2) MIN WAIT) I GAVE THE CAR ENOUGH GAS TO MAKE THE RIGHT HAND TURN ONTO CROCKERS LAKE BLVD. WHICH IS ONLY APPROX. 150-200 FT IN LENGTH. I ESTIMATE THE SPEED WAS BETWEEN 10-15 MPH WHEN I BEGAN BRAKING TO MAKE THE LEFT HAND TURN INTO THE CITATION CLUB APARTMENTS WHEN I NOTICED THE VEHICLE WAS NOT SLOWING. I PRESSED THE BRAKE PEDAL HARDER AND THE CAR CONTINUED TO PULL AGAINST THE BRAKES. AS I APPROACHED THE END OF CROOKERS LAKE BLVD I HAD BOTH FEET ON THE BRAKES AND THE CAR WAS SLOWING, HOWEVER THE ENGINE WAS "SCREAMING" AND THE TACHOMETER WAS APPROACHING TO "RED-LINE". I MANAGED TO MAKE THE LEFT HAND TURN AND AS THE CAR SLOWED I SHIFTED IT INTO PARK TO STOP IT. THE ENGINE WAS SCREAMING SO I TURNED THE IGNITION TO OFF POSITION. I ATTEMPTED TO RESTART THE VEHICLE AND IT IMMEDIATELY RED-LINED AGAIN; I IMMEDIATELY TURNED OFF THE CAR. UPDATED 03/11/11
FOR THE LAST 3 YEARS OUR VEHICLE HAS BEEN EMITTING WHITE POWDER FROM THE INTERIOR VENTS. IT IS VERY NOTICEABLE AS THE POWDER SETTLES ALL OVER THE DASH BOARD AND BECOMING PROGRESSIVELY WORSE EACH YEAR. WE LIVE IN FLORIDA AND ONLY NOTICE THIS PROBLEM DURING THE WINTER WHEN THE HEATER IS USED. WE ARE WORRIED OF THIS POWDER BEING POTENTIALLY HAZARDOUS TO OUR HEALTH AS WE BREATH IT IN. I HAVE HEARD OTHER OWNERS OF LEXUS RX 350 WITH SIMILAR ISSUES. THE DEALERS FAIL TO ACKNOWLEDGE THE DEFECT AND POTENTIAL HAZARD. *TR
TL*THE CONTACT OWNS 2007 LEXUS RX 350. WHILE THE CONTACT DROVE APPROXIMATELY 20 MPH, IN ORDER TO PREVENT A CRASH WITH THE VEHICLE IN FRONT OF HER SHE APPLIED THE BRAKES AND THE VEHICLE DID NOT STOP CAUSING A CRASH TO OCCUR. THERE WERE NO INJURIES OR POLICE REPORT FILED. THE FRONT END OF THE VEHICLE WAS DAMAGED. THE CONTACT HAD NOT TAKEN THE VEHICLE TO A DEALER OR A LOCAL MECHANIC TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 43,400.
TL*THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT SHE NOTICED A STRANGE ODOR THAT MADE HER SICK. THE DEALER SPRAYED THE VEHICLE WITH A COSMOLINE SPRAY (WHICH THE CONTACT STATED WAS TOXIC). THE DEALER ALSO TRIED A CLEANING SPRAY WHICH DID NOT REMEDY THE PROBLEM. THE CONTACT STATED THAT THE ODOR WORSENED AND CAUSED LONG-TERM HEALTH PROBLEMS. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 14. UPDATED 2/15/2011 UPDATED 11/30/2011 *LN
TL*THE CONTACT OWNS A 2007 LEXUS RX350. WHILE DRIVING 45 MPH ON A CURVED RAMP WHEN THE CONTACT APPLIED THE BRAKES THEY FAILED CAUSING HER TO LOSE CONTROL OF THE VEHICLE CRASHING INTO A RAMP WALL AND THE VEHICLE ROLLED OVER. THE DRIVERS SIDE FRONT AIR BAG DIDN'T DEPLOY. THE CONTACT RECEIVED INJURIES TO THE FACE, MOUTH, AND BODY. THE INVESTIGATOR FOUND THE RIGHT FRONT ROTORS FRACTURED. NEVADA STATE POLICE REPORT NHP0705110020 WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 10,000.
THE OIL COOLER HOSE BURST WITHOUT WARNING, SPEWING OIL ALL OVER THE ROAD AND IN OUR DRIVEWAY AND GARAGE. IN ADDITION TO A SAFETY HAZARD, THIS IS AN ENVIRONMENTAL PROBLEM. THE CAR IS A 2007 LEXUS RX350. THE HOSE WAS REPLACED BY THE DEALER UNDER A "CAMPAIGN," BUT NO PRIOR NOTICE OF THE PROBLEM WAS ISSUED. *TR
I HAVE 2007 LEXUS RX 350, WHILE I WAS DRIVING THE CAR ON SEPTEMBER 5, 2010, MY A/C LIGHT STARTED BLINKING AND THEN GAVE ME "CHECK AIR CONDITION" SIGN. START TO SMELL GAS/OIL SMELL AND ALSO SAW SOME SMOKE FROM THE ENGINE. I PULLED OVER AND SAW OIL LEAKING BY THE FRONT PASSENGER TIRE SIDE. OPENED MY HOOK AND CHECK FOR OIL LEVEL AND I WAS ALMOST OUT OF OIL. I FIGURED MY OIL MIGHT BE LEAKING FOR A WHILE AND WHEN I GOT BACK HOME I REALIZED THERE WAS SOME OIL IN MY DRIVEWAY AS WELL. SO I THINK THIS PROBLEM STARTED A DAY AGO. I ADDED 3 QUARTS AND DROVE THE CAR BACK HOME (ABOUT 4 MILES). SINCE I HAD ADDED ADDITIONAL OIL, IT HAD MORE OIL TO LEAK OUT. WHICH MADE MY DRIVEWAY COVERED WITH MORE OIL. I HAVE NOT HAD ANY KIND OF ACCIDENT ON THIS CAR AND HAVE DONE MY OIL CHANGE VERY REGULARLY WHILE I WAS BROWSING THIS ISSUE ONLINE, I REALIZED THERE ARE NUMBER OF PEOPLE WHO HAVE REPORT SAME PROBLEM FOR SAME MODEL OF LEXUS ON DIFFERENT FORMS AND BLOGS. IT IS MY REQUEST FOR YOU TO LOOK INTO THIS AND SEE IF THIS IS MANUFACTURES ISSUES. THIS SITUATION IS VERY HAZARDOUS AND UNSAFE FOR THE VEHICLE TO DRIVE. I WOULD APPRECIATE YOUR HELP ON THIS. *TR
2007 RX 350. CONSUMER STATES PROBLEMS WITH INSTALLATION OF RUNNING BOARDS ON VEHICLE *TGW THE DEALER WAS UNABLE TO PRODUCE THE RUNNING BOARDS AFTER EIGHT MONTHS OF THE CONSUMER MAKING CALLS TO THEM. IN JULY 2007, THE CONSUMER BEGAN EXPERIENCING PROBLEMS WITH THE HAZARD LIGHTS AND SENSORS. ON SEVERAL INSTANCES, THE TIRE LIGHT WOULD ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY FOUND A NAIL IN ONE OF THE TIRES WHICH CAUSED THE HAZARD SENSOR TO ACTIVATE. IN OCTOBER 2007, THE REAR PASSENGER WINDOW WOULD NOT ROLL UP AT TIMES. ADDITIONALLY, THE TIRE HAZARD SENSOR ALSO CONTINUED TO EXHIBIT PROBLEMS. THE DEALER WAS UNABLE TO REPLICATE THE WINDOW MALFUNCTION AND THE TIRE SENSOR WAS RESET. IN LATE DECEMBER 2007, THE CONSUMER BEGAN EXPERIENCING PROBLEMS WITH THE AIR BAGS AND SENSORS. THE DEALER RESET THE AIR BAG SENSOR. SHORTLY THEREAFTER, THE CONSUMER CONTINUED TO EXPERIENCE THE SAME AIR BAG MALFUNCTION. UPON INSPECTION OF THE VEHICLE, IT WAS DETERMINED THAT THE ENTIRE AIR BAG SYSTEM HAD SHUT DOWN AND WAS INOPERABLE. OVER THE COURSE OF THE NEXT SEVEN MONTHS, SHE CONTINUED TO EXPERIENCE ISSUES WITH THE TIRE HAZARD SENSORS AND WAS FREQUENTLY UNABLE TO USE THE AUTOMATIC SEAT ADJUST FEATURE ON THE DRIVER'S SIDE. PASSENGERS ALSO COMPLAINED THAT THEY COULD NOT ADJUST THE SEAT AND THAT THE SEAT BELT FELT TIGHT AND WOULD NOT EXTEND OUTWARD. THE DEALER SATED THE SEAT BELT WAS CAUGHT IN THE PASSENGER SEAT TRACK, WHICH CAUSED THE MALFUNCTION OF THE PASSENGER SEAT AND SEAT BELT. SEVERAL
LEXUS 2007 RX350 CAN SUDDENLY VIBRATE AT A SPEED OF 55 MPH OR HIGHER. THE VIBRATION CAN UNEXPECTEDLY START ANY TIME, FIRST STARTING AT BRAKE PEDAL AND THEN THE WHOLE VEHICLE BODY. THE VIBRATION CANNOT BE STOPPED WITHOUT PRESSING THE BRAKE PEDAL A FEW TIMES. THIS WILL CREATE A SAFETY PROBLEM AND CAN CAUSE AN ACCIDENT IN HIGHWAY. I TOOK THE VEHICLE TO A LEXUS DEALERSHIP FOUR TIMES AND THEY FAILED TO IDENTIFY THE CAUSE AND FIX THE PROBLEM. I ALSO WROTE TO THE LEXUS COMPANY FOR HELP, AND THE COMPANY ONLY SUGGESTED TO GET SERVICE AT DEALERSHIP. *TR
IDIOT/TROUBLE LIGHTS ALL COME ON INTERMITTENTLY WHILE DRIVING; NO APPARENT AFFECT OR IMPACT ON OPERATION OF VEHICLE; OTHER THAN THE ANXIETY CREATED BY THE SUDDEN APPEARANCE OF ALL THE DASH TROUBLE LIGHTS COMING ON ALL AT ONCE, FOR NO APPARENT REASON. THIS CONTINUES TO OCCUR INTERMITTENTLY WHILE THE VEHICLE IS MOVING. AFTER SHUT DOWN AND RESTARTING, THE TROUBLE LIGHTS RETURN TO NORMAL "ALL-OFF" STATUS. THIS HAS BEEN OCCURRING FOR THE LAST TWO (2) YEARS. I HAVE DISCUSSED THE CONDITION WITH TWO DIFFERENT DEALERS (COCONUT CREEK, FL AND GREENVILLE, SC), BUT THEY CANNOT DUPLICATE THE CONDITION. *TR
I HAVE A 2007 LEXUS RX350 AND WHEN I MAKE A RIGHT HAND TURN, THE STEERING WHEEL DOES NOT COME BACK TO CENTER AND CONTINUES TO PULL RIGHT UNLESS I PULL THE STEERING WHEEL BACK MYSELF. THE FIRST TIME IT HAPPENED I WAS TRAVELING A SLOW SPEED AND ALMOST DROVE OFF THE ROAD SINCE IT CAUGHT ME OFF GUARD. THE PROBLEM HAS CONTINUED AT VARIOUS SPEEDS. I BROUGHT THE CAR IN TO MY LEXUS DEALER LAST WEEK AND THEY REPLACED THE STEERING SYSTEM AND CHARGED ME NEARLY $2000. I HAVE NOT EXPERIENCED THE ISSUE SINCE LEXUS REPLACED THE STEERING RACK. THE ISSUE SOUNDS IDENTICAL TO A RECALL I HEARD ABOUT TODAY ON THEIR 2009-10 LS 460, LS 460 L AND LS 600H L MODELS. *TR
2007 LEXUS RX350. CONSUMER STATES STUCK ACCELERATOR AND RUN AWAY CAR CAUSED AN ACCIDENT. *TGW THE CONSUMER WAS INVOLVED IN TWO ACCIDENTS. THE SECOND ACCIDENT WAS A SIMPLE REAR END COLLISION. HOWEVER, AFTER BEING HIT, THE VEHICLE ACCELERATED AND THE CONSUMER HAD TO APPLY EXTREME PRESSURE TO THE BRAKE PEDAL TO MAKE IT COME TO A STOP. *JB
WHEN DRIVING IN SNOW AND ICE UP HILL AND TURNING, THE BACK WHEELS CONSISTENTLY LOSE POWER AND MY CAR STARTS ROLLING BACKWARDS DOWN MY DRIVEWAY. MY DRIVEWAY IS STEEP AND WHEN ROLLING BACKWARDS DOWN A RIGHT HAND TURN THE CAR IS MOSTLY OUT OF CONTROL. THERE IS NO WAY (ACCORDING TO THE LEXUS DEALERSHIP) TO TURN OFF THE SYSTEM THAT CAUSES THIS. (NEW MODELS DO HAVE A CUT OFF). STARTED IN EARLY DEC. AND HAPPENED MOST OF THE WINTER. *TR
MY 2007 LEXUS RX 350 WILL OCCASIONALLY SLOW DOWN AND FEEL AS IF IT IS GOING TO SHUT OFF WHEN I PRESS THE GAS. IT WILL THEN SUDDENLY ACCELERATE AND JOLT CAUSING ME TO DEPRESS THE BRAKES IN ORDER TO SLOW DOWN. I HAVE ADVISED LEXUS OF THE PROBLEM AND MUST BRING IT IN FOR SERVICE. THIS HAS BEEN HAPPENING SINCE I PURCHASED THE CAR IN 2008. *TR
THIS COMPLAINT IS REGARDING THE VVT-I OIL HOSE ON A 2007 LEXUS RX350. EITHER THE CURRENT RUBBER HOSE OR THE "IMPROVED" RUBBER HOSE WITH LEXUS' SERVICE CAMPAIGN (9LH) DOESN'T ADDRESS THE SAFETY CONCERN ABOUT THIS HOSE. THIS HOSE ROUTES A HIGH PRESSURE FLOW OF HOT ENGINE OIL OUTSIDE THE ENGINE BLOCK. RUBBER DETERIORATES OVER TIME AND MILES AND CAN UNEXPECTEDLY BREAK OR RUPTURE CAUSING ENGINE OIL TO RAPIDLY DRAIN FROM THE ENGINE. DESPITE DENIALS BY TOYOTA/LEXUS, THIS IS IN FACT A SAFETY ISSUE BECAUSE RUPTURED OIL LINES CAN AND HAVE CAUSE ACCIDENTS AND FIRES WHEN SEIZED ENGINES AND/OR OIL SOAKED TIRES AND/OR BRAKE PADS CAUSE LOSS OF VEHICLE CONTROL AND/OR MOTORISTS TO BECOME STRANDED (POSSIBLY OUT OF CELL PHONE RANGE). I HAVE CONTACTED LEXUS TO PUT THE CORRECT FIX OF ALL METAL OIL LINE WHICH IT BEGAN INSTALLING IN TOYOTA/LEXUS VEHICLES MANUFACTURED DURING APRIL 2008 AND LEXUS REFUSED TO DO SO. I STRONG URGE NHTSA TO INITIATE AN INVESTIGATION ON THIS ISSUE DUE TO THE SAFETY CONCERN. *TR
TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT WAS BROKEN AND WOULD ROCK BACK AND FORTH WHILE DRIVING. THE DEALER INSPECTED THE VEHICLE AND ADVISED THE FAILURE WAS NOT A SAFETY CONCERN. HE STATED THE LOWER SEAT FRAME HAD BROKEN AND THE ENTIRE SEAT WOULD NEED TO BE REPLACED. THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED AND ADVISED THERE WAS ONLY A TECHNICAL SERVICE BULLETIN AVAILABLE FOR THE SEAT FAILURE AND THEY WOULD TAKE NO LIABILITY. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 130,000.
RANDOM ACCELERATION! MY RX 350 LEXUS WAS RETURNED TO THE DEALER FOR REPAIR LESS THAN A MONTH AFTER I PURCHASED IT FOR RANDOM ACCELERATION. I EXPLAINED THAT ALTHOUGH I AM NOT ACCELERATING MY VEHICLE ACCELERATES RAPIDLY AND LUNGES FORWARD. I HAVE TO TAKE MY FOOT OF THE GAS IMMEDIATELY AND APPLY THE BRAKE. SOMETIMES IT HAPPENS 3/4 TIMES A DAY AND SOMETIMES NOT FOR A WEEK, THUS THE TERM RANDOM. I HAVE BROUGHT IT IN TO PARK PLACE LEXUS AND CALLED NUMEROUS TIMES. THEY DRIVE IT A FEW MILES AND TELL ME NOTHING IS WRONG. I EVEN PLEADED WITH THE OWNER OF PARK PLACE, CHRIS BRUNNER TO KEEP MY CAR AND DRIVE IT UNTIL HE EXPERIENCED THE RANDOM ACCELERATION, HE REFUSED AND TOLD ME TO CALL LEXUS HEADQUARTERS. I DID CALL AND WAS ON HOLD FOR 38 MINUTES. LAUREN SHIELDS OF LEXUS ALSO TOLD ME NOTHING COULD BE DONE. I THINK MR. AL SMITH, THE VP OF CUSTOMER SATISFACTION SHOULD MONITOR HOW GOOD CUSTOMERS AND REPEAT BUYERS WITH SERIOUS VEHICLE PROBLEMS ARE HANDLED. I AM NOW AT 52,000 MILES AND PAST WARRANTY, (I THINK THIS WAS THEIR PLAN- TO DANCE AROUND THE PROBLEM UNTIL MY WARRANTY RAN OUT) I WORRY IF I WILL BE ABLE TO STOP MY VEHICLE THE NEXT TIME THIS HAPPENS. THE RANDOM ACCELERATION STARTED IMMEDIATELY AFTER PURCHASE AND IT WAS PRIOR TO ANY RECALLS, ANY TV NEWS CASTS OR NEWSPAPER ARTICLES. WE HAVE 2 HIGHLANDERS, AND THIS IS MY 4TH LEXUS, WE ARE GOOD CUSTOMERS AND NOTHING HAS BEEN DONE. I THINK THE RANDOM ACCELERATION IS A PROBLEM FOR MANY MORE VEHICLES THAN THEY HAVE RECALLED! *TR
RE: 2007 LEXUS RX350. RESPONSE TIME FROM GAS PEDAL ACTION TO CAR RESPONDING IS SLOW (ABOUT 2-3 SEC.) I NEVER KNOW WHEN THE CAR IS GOING TO START/STOP MOVING. THE START DELAY IS CONSTANT. ACCELERATION REDUCTION IS ALSO 2-3 SEC. AND INFREQUENT. THE MOST RECENT PROLONGED ACCELERATION EVENT IS DOCUMENTED IN YOUR APPROXIMATE INCIDENT DATE SPACES. IF I NEED TO TRY TO GET OUT OF ANOTHER DRIVERS PATH AND STEP ON THE GAS IN ORDER TO "MOVE", THE REAR END SQUEALS AND CONTROL IS SACRIFICED. TWO DIFFERENT LEXUS DEALERS HAVE SEEMED UNCONCERNED AND HAVE NOT EVEN DOCUMENTED MY COMPLAINTS. *TR
UNEXPECTED ACCELERATION IT HAS HAPPENED WITH TWO DIFFERENT DRIVERS. ONCE WHEN IN "PARK" AND ONCE WHILE ON THE HIGHWAY. NO DAMAGE OR INJURIES OCCURRED. *TR
TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 20-30 MPH ON NORMAL ROAD CONDITIONS; APPROACHING A TRAFFIC STOP SIGNAL. THERE WAS PRESSURE APPLIED TO THE BRAKE PEDAL. SUDDENLY, THE VEHICLE BEGAN TO LUNGE FORWARD AND UNINTENDED ACCELERATION OCCURRED. THE VEHICLE FAILED TO SLOW DOWN. THE DRIVER PLACED THE GEAR SHIFTER INTO "NEUTRAL" POSITION. THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WAS ABLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS NOT INSPECTED BY A MECHANIC. THE MANUFACTURERER WAS NOTIFIED OF THE MALFUNCTIONS. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNAVAILABLE.
TL*THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH ON NORMAL ROAD CONDITIONS; HOWEVR, IMMEDIATELY AFTER APPROACHING A TRAFFIC SIGNAL HE HAD TO ENGAGE THE BRAKES WITH AGGRESSIVE FORCE SEVERAL TIMES. THE VEHICLE FAILED TO SLOW DOWN AND REAR ENDED THE PROCEEDING VEHICLE. THE POLICE WAS CALLED TO THE SCENE. THERE WERE NO INJURIES OR DAMAGES TO THE VEHICLE. THE VEHICLE WAS DRIVEN WITH CAUTION TO THE RESIDENCE AND TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN REFUSED TO INSPECT THE VEHICLE AND INFORMED HIM THAT THE MANUFACTURERS ENGINEER WOULD PERFORM AN INVESTIGATION. THE MALFUNCTION HAS NOT BEEN DETERMINED AT THIS TIME. THE FAILURE MILEAGE WAS 57,000. THE VIN WAS UNAVAILABLE.
WE LEASED A 2007 LEXUS RX350 IN JANUARY 2007. SINCE MAY OF 2009, MY WIFE HAS BEEN FEELING SICK EACH TIME SHE WAS IN THIS CAR. SHE HAS DEVELOPED PROGRESSIVE WORSENING SYMPTOMS OF DIFFICULTY OF BREATHING AND SWALLOWING WITH DRYNESS SENSATION IN HER THROAT AND CHEST, THROAT PAIN AND PAIN IN HER CHEST IN THE TRACHEAL AND BOTH BRONCHUS DISTRIBUTION. WE NOTICED A LARGE AMOUNT OF WHITE DUST CAME OUT OF THE AC/HEAT VENT IN OCTOBER. MY WIFE WAS SEEN BY A PULMONOLOGIST IN DECEMBER, 2009. HER SYMPTOMS WAS RELATED TO THE REPEATED INHALING OF THE WHITE DUST EMITTED FROM THE AC/HEAT VENT OF THE RX350 EACH TIME SHE WAS IN THIS CAR. SHE DEVELOPED SEVERE PERMANENT INJURY TO HER LUNG FROM REPEATED INHALING THE WHITE DUST. WE TOLD THIS PROBLEM TO THE DEALER IN DECEMBER, 11, 2009. DEALER REPLACED THE EVAPORATOR SYSTEM IN DECEMBER 18, 2009. BUT, IT WAS TOO LATE. MY WIFE HAS ALREADY SUFFERED PERMANENT INJURY TO HER LUNG. EVEN THE EVAPORATOR WAS REPLACED, THERE WAS STILL SOME WHITE DUST COMING OUT OF THE VENT, JUST NOT AS MUCH AS BEFORE THE REPAIR. I INFORMED THE LEXUS DEALER IN ENGLEWOOD, NEW JERSEY. THE DEALER ADVISOR TOLD ME JUST TO BLOW IT OFF. WE SEARCHED THE INTERNET AND FOUND OUT THIS IS NOT AN ISOLATED EVENT. LOTS OF PEOPLE HAS/HAD THE SAME PROBLEM WITH THE WHITE DUST. SOME OF THEM (EVEN A THREE YEAR OLD CHILD) ALSO DEVELOPED HEALTH PROBLEMS. LEXUS ADMITTED THE WHITE DUST WAS FROM THE CORROSION OF THE COATING MATERIAL INSIDE THE AC/HEAT VENT SYSTEM. THIS IS A HEALTH SAFETY ISSUE. AS A PHYSI
SINCE PURCHASING MY 2007 RX350 LEXUS, I HAVE HAD MULTIPLE INSTANCES WHERE , UPON ATTEMPTING TO ACCELERATE WITH FOOT ON GAS PEDAL, THERE IS A HESITATION, FOLLOWED BY A LURCH/AND OR UNCONTROLLED ACCELERATION. THESE EPISODES HAVE ONLY LASTED A FEW SECONDS, AND HAVE SEEM TO REMEDY BY REMOVING FOOT FROM GAS PEDAL , OR APPLYING PRESSURE TO GAS PEDAL. ALTHOUGH, I HAVE NOT HAD A SITUATION WHERE THE CAR IS "OUT OF CONTROL" AND HAVE NOT HAD ANY ACCIDENT, THESE EPISODES ARE SCARY. I REPORTED THIS BEHAVIOR TO MY LEXUS DEALER WITHIN A FEW WEEKS OF OWNERSHIP. THEY TESTED IT AND DEEMED THE CAR SAFE TO DRIVE. IT IS NOT MY EXPERIENCE THAT THESE INSTANCES ARE CAUSED BY THE PEDAL GETTING CAUGHT ON THE CARPET, OR BY A "STICKY" PEDAL AS DESCRIBED BY THE DEALERSHIP ON MODELS CURRENTLY RECALLED. I HAVE NOTIFIED MY DEALER , AGAIN , OF THE SITUATION IN HOPES THAT THIS WILL GAIN WIDER ATTENTION, AND TOYOTA WILL MAKE THE REPAIRS NEEDED TO REMEDY THE PROBLEM. I AM PERSONALLY AWARE OF AT LEAST ON FATALITY OF SOMEONE DRIVING THE EXACT SAME MODEL AS MY CAR. I DO NOT WANT TO WIND UP LIKE HIM. PLEASE INVESTIGATE THIS SITUATION FURTHER. *TR
LEXUS RX350 AUTO-ACCELERATION. WHILE PULLING INTO A PARKING SPOT (AT A SLOW SPEED) IN A PARKING STRUCTURE, THE ENGINE, WITHOUT PRESSURE ON THE GAS PEDAL, SUDDENLY REVED UP TO HIGH SPEED AND ACCELERATED INTO THE WIRE RETAINING CABLED AND WALL OF THE STRUCTURE. THE DISTANCED TRAVELED WAS LESS THAN 10 FEET BEFORE THE CAR WAS STOPPED BY THE RETAINING CABLES AND THE WALL. THE FRONT END OF THE CAR AND THE STRUCTURE WERE DAMAGED. THE IMPACT WAS SEVERE ENOUGH TO BREAK 5 OF THE 7 CABLES. THE AIRBAGS DID NOT DEPLOY. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2007 Lexus RX350 → · Every RX350 year → · How the figures are calculated →